El cliente no dejó un comentario.Wendy R.
Customer Reviews for U-Haul Moving & Storage of Port Morris
Bronx, NY 10454
(Off Bruckner Blv)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Fri–Sat7 a. m. - 8 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 4:00 p. m.
- 12/25/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Minevera P.
El cliente no dejó un comentario.Dudamel V.
El cliente no dejó un comentario.Kenya S. | Online Move In
Everything is greatHENRY S.
Thank you for helping me out with the issues and prorating my trailer rental when things didn't go right. You made my shitty night a little better.Max S.
I would like to choose which van to getFernel C.
El cliente no dejó un comentario.Gzim K.
Truck mirrors did not work. I wasn't able to adjust the side mirrors so lane changing was not very safeTykeisha B.
El cliente no dejó un comentario.Carmen P.
El cliente no dejó un comentario.darius W.
THERE IS NOTHING TO DO. EVERYONE HERE TREATS ME WITH RESPECT AND VERY COURTEOUS. THEY ARE HELPFUL AND KIND. I HAVE OTHER U-HUALS THAT ARE CLOSER TO ME, BUT I WILL ALWAYS COME HERE! THANK YOU.CARLOS A.
El cliente no dejó un comentario.Cesar F.
El cliente no dejó un comentario.Ana R.
El cliente no dejó un comentario.DAVIDHAIM L.
El cliente no dejó un comentario.Christian M.
El cliente no dejó un comentario.Asswana S.
El cliente no dejó un comentario.Leonel H.
I like everything didn't give a problemWeslyn M.
El cliente no dejó un comentario.Andrew B.
El cliente no dejó un comentario.zori W.
It gas tank is not completely full, you can return it as you received it and not responsible to be full.Ruben V.
El cliente no dejó un comentario.Jaime J.
I think the store experience was one of the best experiences I've ever had. The online reservation it's pretty easy to doClarence T.
Outstanding !!!!!!Anthony C.
Staff was very helpful and friendly.Susan A. | First Impressions
El cliente no dejó un comentario.PAMELA D.
El cliente no dejó un comentario.Luis P.
Thank you for the great service Uhaul make my moving easier thanksMAHAMADOU S.
La mejor empresa de mudanzaDANNY A.
El cliente no dejó un comentario.RONALD H.
El cliente no dejó un comentario.Herminio H.
Thanks you! 👍😎Felix D.
El cliente no dejó un comentario.Juan D.
Not enough employees available for customer careALEXANDER A.
El cliente no dejó un comentario.Rafael M.
Sin comentarios excelenteGreyber P. | First Impressions
El cliente no dejó un comentario.Trinia Grant G. | Online Move In
El cliente no dejó un comentario.Daniel F.
El personal muy antento y servicial, excelente.. The staff very attentive and helpful, excellent 5 staredward C.
Keep up the good work! ! !Eddie M.
this location at 138st in the bronx had a great team working there, very courteous and professionalâ€¦must say it was a pleasure going there for my needsNicanor N.
Bad customer services , plus was charge refueling fees ,when i returned the truck with the exact amount i received it , do to an employee mistakeGERSON V.
nothing u guys were perfectBrainel O.
El cliente no dejó un comentario.Edwy R.
El cliente no dejó un comentario.Alexander A.
Keep up the amazing customer serviceTammy M. | Online Move In
George and the staff are all great, been working with them for years i and I appreciate all that they doSANGA L.
Muy bue servicioBIENVENIDOM A.
I will recommend the location to a friend and will also use the location again when possible. Rental was seamless and convenient, return was easy too.Uchenna A.
El cliente no dejó un comentario.Aida E.
El cliente no dejó un comentario.Barbara O.
El cliente no dejó un comentario.Eric D.
El cliente no dejó un comentario.Orlando R.
El cliente no dejó un comentario.Hilda M.
Some champagne when people are renting LOL my experience has been wonderful everyone is courteous and helpful and they allow you to use the restroomcarl W.
El cliente no dejó un comentario.edwood G.
All is well here 100% recommendArmando J.
Fire those employees that are in the 138th street location. They are very...unprofessional....and display an arrogant attitude.Daniel M.
Good Company, Good Service, I'll rent this location again. But still have received my receipt. . .Eddie M.
Fué muy buenaJosefina F. | Overall Experience
El cliente no dejó un comentario.Kiheim T.
El cliente no dejó un comentario.CHANTEL C. | Overall Experience
El cliente no dejó un comentario.ANIBAL B.
El cliente no dejó un comentario.Hilda M.
Great staff very helpfulSANG L.
El cliente no dejó un comentario.SEIDOU M.
I didn't get the 15 footer that was on record they switched it after I put my order in on the website. After that the passenger side mirror on my 15 footer was faulty. It wouldn't stay in place and almost caused me to get in multiple accidents. Luckily I had someone riding with me who could readjust the mirror at request. Too much wind or a pot hole would cause the mirror would spin around.KYLEM S.
This location doesn't have anything to improve there are extremely professional and treats their customers with respect, dignity, and worm you will fells like a family member.Luis Q.
It's not enough to have the equipment clean... It needs to function like new. You don't want to be in the middle of a move to find out that the old maintained equipment is really old and bound to breakdown anytime. That is not acceptable.Paul C.
El cliente no dejó un comentario.OLIVER J.
El cliente no dejó un comentario.Pierre F.
El cliente no dejó un comentario.Juanita L.
El cliente no dejó un comentario.MARIANO C.
I love the customer service and it was great thank youSHAQUEENMONIQUE C.
Keep doing same has you do thanksSouleymane Z.
El cliente no dejó un comentario.Edythe S.
El cliente no dejó un comentario.Latasha C.
El cliente no dejó un comentario.Angel O.
The scan online took almost 20 minutes to get through. Waste of time!!! Speaking to a sales associate would have been better.. I would rather have the sales associate. It's not faste this device its slow!!!! This device is to move employees out of there jobs. Jeep the employees, get rid of the Scan.MICHELEV G.
This was the easiest spot in the bx to rent a U-Haul! Reserve the truck on line and picked it up in the morning.Norman W.
So far no problemCarmen P. | First Impressions
We reserved a dolly a month in advance with the truck and they said they had none left. It took me twice the time and back pain to move.James W.
El cliente no dejó un comentario.SAEED M.
I ordered equipment and non was availableDorothy L.
El cliente no dejó un comentario.Alexis S.
El cliente no dejó un comentario.Annette C. | Overall Experience
El cliente no dejó un comentario.Misael S.
El cliente no dejó un comentario.ivonne L.
El cliente no dejó un comentario.Jesus C. | Online Move In
El cliente no dejó un comentario.Stephanie P.
I was charged double the mileage for the rental distance fees.Delano I.
El cliente no dejó un comentario.Bridget L.
The truck was with no ac. I was needed the restroom and was close the four of them.Franklin D.
Poor service. Equipment not available after reservation secured. Check in process was awful. Digital check in did not workSpencer M.
El cliente no dejó un comentario.eric A.
Excellent staff friendly service!Oscar V.
El cliente no dejó un comentario.James K.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Francisco A. | First Impressions
El cliente no dejó un comentario.Allyson K. | Online Move In
The customer service I experienced from pick up to drop off was very professional and satisfying.Ralph M.
Quick and easy pick up locationMaciej S.
Make sure the back of the trucks are washed out. Lots of black dust.Alysse E.
El cliente no dejó un comentario.Lucas P.
El cliente no dejó un comentario.Leonel H.
El cliente no dejó un comentario.jesus O.
Excelente servicio y muy rapido.Octavio R.
El cliente no dejó un comentario.Harry C.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.Emilio H.
Amazing staff, very friendly and helpful every time I was there!Brandon W. | Overall Experience
El cliente no dejó un comentario.Ashley W. | Overall Experience
We arrived shortly after closing and a gentleman was still there who was so helpful showing us where our unit was and where to leave the truck. A great experience. Thank you!DANIELLE M. | Online Move In
She was a great helpNoel E. | First Impressions
Everything in this U-Haul Location is beautiful 🤩 nice and cleanCarlos H. | First Impressions
Tyrell and Edwin they went above and beyond to helping me making my move in easy I give them 1000⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🙏🏻Carlos H. | Online Move In
El cliente no dejó un comentario.WILLIAM M. | Overall Experience
I'm so happyJonas P. | Overall Experience
El cliente no dejó un comentario.SABRINA P. | Overall Experience
El cliente no dejó un comentario.Angel C. | Overall Experience
El cliente no dejó un comentario.RAMARJ A. | Overall Experience
El cliente no dejó un comentario.Jason R. | Overall Experience
I had the service for 2 years and everything went well and my belongings were always secured.Geymy O. | Overall Experience
El cliente no dejó un comentario.Darroold S. | Overall Experience
Staff is very friendly. Excellent hours. Felt my things were very secure. Enough parking whenever I will go and check my storage.Lexa R. | Overall Experience
El cliente no dejó un comentario.kizzie H. | Overall Experience
I think this facility is a very good facility clean must’ve been in there for seven years and when I pulled the dog you would’ve never known that I’ve been in there for seven years no bugs no webs still the same as I put it in thank you U-Haul for keeping myself safe safeVIVIAN G. | Overall Experience
Thank of every staff professionalism and Clean storage in the overall, and easy ways of Moving in and out of the storage room!Migdalia G. | Overall Experience
El cliente no dejó un comentario.cheryl H. | First Impressions
El cliente no dejó un comentario.Geymy O. | First Impressions
Was great experienceIrma A. | Overall Experience
Luis was great. Very helpful and friendlyMILDRED S. | First Impressions
El cliente no dejó un comentario.Wayne A. | Overall Experience
El cliente no dejó un comentario.Emily A. | First Impressions
El cliente no dejó un comentario.Duane D. | Overall Experience
Easy access, great service.Juan M. | First Impressions
El cliente no dejó un comentario.Jason M. | First Impressions
El cliente no dejó un comentario.Ciara V. | First Impressions
El cliente no dejó un comentario.CHENIQUAA T. | First Impressions
I visited this site a day prior to my move in to verify the size I wanted was available at the online price quoted. Everything there checked. After driving 4.5 hours with my loaded truck however, the day I need to move in I open my storage unit to find a gigantic concrete Pilar inside which means the square footage I would be paying isn't what I'm getting!! I was speaking with a lady at the desk about the matter and interrupted by a rude guy who cleans the trucks that said "you'll have to take that up with uhaul"...the fact that the unit was a total misrepresentation of what I was sold meant nothing to either of the representatives inside the store which I find absurd as I find it hard to believe that NOONE there INCLUDING THE RUDE CLEANING GUY knew about my unit as well as any other units that are sold qith concrete obstructions inside!! This matter I hope Upper management will correct at this location and urge them to treat uhauls potential customers with a bit more respect and provide better customer service as all this could have been avoided. I'm now paying for this room and one additional until I find another storage location that opens up with the total square footage that I need!!!CURTISEARL W. | First Impressions
El cliente no dejó un comentario.LOUIS W. | Overall Experience
The staff is very friendly and helpful, the prices are reasonable and the facility is very convenient.Joshua W. | First Impressions
Overall, my storage experience was superb. Even the restroom was immaculate and inviting, lol. Great staff! Great service! I will recommend this location to anyone and everyone I know looking for storage.CHANCE S. | Overall Experience
Great facility.Always clean and staff was always nice and helpful. Great location as well, with ease of parking for loading and unloading.chauncey t. | Overall Experience
Porqué si uno entraga más de dos semanas antes del tiempo rentado, no le devuelven el dinero que queda a favor del cliente…??? En mi caso entregué el día 14 de septiembre y el pago próximo era el 4 de octubre…. Creo que me deberían de reponerme medio mes de renta…luis j. | Overall Experience
El cliente no dejó un comentario.Malik P. | Overall Experience
El cliente no dejó un comentario.MILDRED C. | Overall Experience
El cliente no dejó un comentario.Jose L. | Overall Experience
El cliente no dejó un comentario.Hayden T. | Overall Experience
Extraordinario servicio al clienteCHANCE S. | First Impressions
El cliente no dejó un comentario.DARRIN S. | Overall Experience
El cliente no dejó un comentario.Jason R. | First Impressions
El cliente no dejó un comentario.Zina S. | Overall Experience
Dee and George are amazingly knowledgeable helpful they both deserve raiseschanine s. | Overall Experience
El cliente no dejó un comentario.Cassandra A. | First Impressions
I had my storage room at this facility for 16 years. I'm glad I chose this location. Always clean and the staff was ALWAYS helpful and pleasant!CATHERINE J. | Overall Experience
El cliente no dejó un comentario.dayvon b. | Overall Experience
El cliente no dejó un comentario.Chris D. | First Impressions
Needed storage unit when COVID hit and I had to take my kid out of Columbia March of 2020. The staff was helpful in chortle right size storage unit and the building and unit easy to access.Tracey D. | Overall Experience
El cliente no dejó un comentario.Edilberto O. | Overall Experience
It is possibly my fault as I am used to a quicker moving service and my better option was likely to "move in online" and not have to deal with the counter sign up and its lack of efficiency.Angelo D. | First Impressions
la senorita que me atendio fue amable conmigoElba C. | First Impressions
El cliente no dejó un comentario.Robert S. | Overall Experience
El cliente no dejó un comentario.KONSTANTINE T. | Overall Experience
Only comment: There is always a long wait to take care of business because of only one Attendant to accommodate all clients. Otherwise I would rate excellent. Thank You,DELORIS H. | Overall Experience
El cliente no dejó un comentario.Miriam M. | Overall Experience
Voy regresar ...que pase el cpvid -19.....I will return after a few months ....thankyoiJorge V. | Overall Experience
trudy is so helpful! george and edward, the managers, are very helpful and responsive, too. thanks much!MARGARET b. | Overall Experience
El cliente no dejó un comentario.NOLAN S. | Overall Experience
Improve in your customer service and stop being rude and disrespectful to the customer. Manger is great, he listen to my complaints and was helpful. GraciasNicholas P. | Overall Experience
El cliente no dejó un comentario.Tracey C. | Overall Experience
El cliente no dejó un comentario.allenkalyn s. | Overall Experience
I lost thousands of dollars worth of items I stored in the Uhaul storage unit due to the neighboring unit illegally storing gasoline. It leaked all over my storage items and I am extremely disappointed and sad considering I am a college student who will have a hard time replacing most of it. Not to mention, I am in dental school and had to store some books and notes that were destroyed. The manager did not respond in a timely manner at all and I had to even send him another email since he never responded to my first one. I understand that he may have been busy, but after I sent my second email to him he responded that he was aware of the incident.. so why not reach out to me or respond if he was aware? I am hoping to get a full reimbursement back. When I went to move my stuff out at night (bc it's supposed to be 24/7 access) I was saddened to see it wasn't opened bc the elevator wasn't working. I would've appreciated an email from the storage facility letting everyone know that so I didn't have to drive all that way just to have it closed. When we went the following day and had to deal with the gasoline all over my stored items, it was unbearably hot and proved that this facility unit is in fact not climate controlled. Overall, terrible experience and I will not be recommending any of my college friends or family to store with Uhaul.Kaitlin D. | Overall Experience
👍👍👍✌abdiel r. | Overall Experience
I had my storage for 5+ years. It was always clean and I appreciated that. The staff was always friendly and provided great customer service. The only thing I would change is to have air conditioner in the facility. But because it's an old building, the cost to install one would be astronomical. Anyway, thank you. My stuff was safe throughout the years.NANCY P. | Overall Experience
The staff has a positive attitude.Carlos R. | Overall Experience
El cliente no dejó un comentario.HORTENSIA W. | Overall Experience
Was great, everyone was very helpful. Thank you!!!Stephanie L. | First Impressions
Customer service friendly and helpful.Samuel A. | Overall Experience
Thank you for the security of my family and I belongingsSonia P. | Overall Experience
Some of the workers are good and some of the other workers don’t have a right way of talking to people but I got my point across.Gino L. | Overall Experience
Excellent serviceGino L. | First Impressions
Price a little highTyrone B. | First Impressions
noneYVONNE T. | Overall Experience
The staff members were very helpful and patient.Tammy M. | First Impressions
This "Excellent" rating also applies to the U-Haul Storage Facility located at 780 East 138th Street, Bronx, NY. They do need to smooth the 4th floor, especially down the aisle of my Unit #4305.Kyle N. | First Impressions
Very good servicelouis r. | Overall Experience
Great staff and people. Easy in and out. After hours drop off is great and very easy. Nice job.David A. | Overall Experience
Very accommodating. Saw that I had a problem, and stepped in to help. Clean organized environment, and customer conscious staff. I would recommend at my church, and workplace.Annette R. | First Impressions
Very good that they did a good job actually work the manager was super thank you thank you you all for your courtesyJustin M. | Overall Experience
Very clean and organize placeCARLTON L. | First Impressions
Very dissatisfied with the service, had to move to a different unit with better customer serviceDaniela C. | Overall Experience
¡Gracias!GLADYS V. | Overall Experience
Line too slow early and later in the day. Need to plan for all 3 service isles to be open and staffed when store opens. Everyone very helpful and in good spirits though.David A. | First Impressions
Extraordinario servicio al clienteGraciela S. | First Impressions
Very disappointed as I was led to believe that I would receive a month's free of storage if I rented a trailer from east to west coast... but then was informed differently...joel g. | First Impressions
The best storage,HAROLD M. | Overall Experience
People were more helpful than other uhauls I have been to. The close at 7pm is tight, however. The manager Geroge was really accommodating and had good customer service.MARGARET b. | Overall Experience
None at this timeKirk M. | First Impressions
Store manager George was very helpful and was training a new employee at the same . I even learned some things too. If I wasn't working at the time I will like to work for him. That's a good boss man.Neftali G. | First Impressions
I would highly recommend this Uhaul Storage facility. The staff was very welcoming and went above and beyond to help with my storage needs. My belongings were extremely safe and well protected.Tami N. | Overall Experience
I found the hours too limitedTIMOTHY S. | Overall Experience
great staff very helpful friendly and courteousJOE D. | Overall Experience
Horrible never againJulady C. | First Impressions
Good customers servicenilsa p. | First Impressions
I was charged before feb. 30 and then when I called to receive a refund and empty my unit, I was hung up on. I paid an extra month for no reason at all. Broken glass on the 4th floor.diana m. | Overall Experience
Great place. Would recommend.NATASHA G. | Overall Experience
Great service the staff were very helpful and attentiveJOE D. | First Impressions
The facility kept my personal belongings and memorabilia safe and secured! I thank the team at PortMorris U haul storage for exceptional service!Elliot F. | Overall Experience
Staff we very professionalmary m. | Overall Experience
Elysha was very helpful and understanding. Answered all my questions in regards about the facility. The maintenance guy don't know his name was very helpful as well.Samuel A. | First Impressions
The staff was friendly and helpful. I thank them for all the help they gave me. I'll gladly recommend them.sharon s. | First Impressions
Extraordinario servicio al clienteLASSINA T. | First Impressions
These guys at this location make you feel comfortable and at home. They are very knowledgeable and insightful on every topic concerning storage and truck rentals. Thank you for your professionalism!CHANCE S. | Overall Experience
Es Bueno pero el precio no muy bueno, el personal me trato bien.Auri J. | Reservación
Keep up good work.Louis R. | Overall Experience
Great Service!Ruben T. | Reservación
Buenoanthony t. | Reservación
No commentsRebecca J. | Overall Experience
All the above added to my comfort but it get pretty hot in the corridors if their was central air you guys would be perfect 👌🏾John V. | Overall Experience
Muy bien el serviciopura q. | Reservación
Kept up the good workNORMA V. | Overall Experience
Graciasalberta l. | Overall Experience