Customer Reviews for U-Haul Moving & Storage of Olathe

9,702 reviews

12540 S Rogers Rd   Olathe, KS 66062
(about 125th and Mur-Len, NO CUSTOMER PARKING)

(913) 780-4494

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(913) 780-4494

12540 S Rogers Rd
Olathe, KS 66062
(about 125th and Mur-Len, NO CUSTOMER PARKING)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Soooooooooooooo Easy. Very nice & Professional.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Kendra Y. 
Rating:
5.0

These are the finest group of humans I have ever encountered in a customer service environment. Why does U-Haul insist on jamming that crappy app between their customers and their top drawer customer service teams. Probably the same bunch of jack asses that thought "New Coke" was a great idea.

Calvin R. 
Rating:
4.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Mario B. 
Rating:
5.0

Customer did not leave a comment.

Jeff B. 
Rating:
3.0

The trailer brake lights worked and blinkers but we got pulled over because the running lights did not work.

Melissa R. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
4.0

Customer did not leave a comment.

pete D. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
4.0

Customer did not leave a comment.

Beth M. 
Rating:
5.0

Everyone it's was very friendly am happy with

Maricela R.  |  Overall Experience 
Rating:
5.0

Everything was muddy (dried) including cab floor. I had to put $11 in gas to get up to 1/4 tank, but your system was only crediting me $9.75 and local staff said it was calculated by system and can't be overridden. I did not get an emailed receipt. I rented and returned 2 trucks and only got mailed receipt for the other one. This happens EVERY TIME I rent 2 trucks at same time and return same day. FIX THESE THINGS!! I rent a lot if trucks.

MARK Z. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Dawn took my first phone call, very pleasant and respectful! She was there when I came to pick up and load the trailer into my truck. Unlike the Shawnee location, their worker Jake loaded and lifted the very heavy trailer onto my hitch then hooked all safety chains. I had to do it with the last owner at another location, very heavy for a small woman like myself. This is a very well- run and professional operation. I will always use them and recommend highly! Easy to check in and return equipment! Thx for making stressful moving so much easier!

lori W. 
Rating:
2.0

The Truck was very dirty. Nobody walk the Truck with me to point out any damages. Overall not great and won't come back

Sandra P. 
Rating:
5.0

Fast and efficient drop off.

Andrew L. 
Rating:
5.0

Customer did not leave a comment.

Jerry W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LANCE A. 
Rating:
2.0

The person who unhitched the trailer didn't check it in. Had to go back the next day because they told me they couldn't find the trailer I dropped off a day earlier. Told me I probably got the wrong trailer at the pickup location being the reason the trailer number didn't match anything on the lot. Then they went and checked the lot again and found it two trailers outside the rear door. The manager who was being short with me and adamant the trailer wasn't there, didn't even apologize for not only not checking it in the previous day but searching for it when I called the next morning when I noticed my account was still showing the trailer out. In the end I'm glad it got resolved but didn't enjoy my experience.

Gabriel M. 
Rating:
5.0

Super fast, friendly, and efficient service. It was super easy to rent and return equipment. Thank you so much! Sincerely, Jessica

Jessica P. 
Rating:
5.0

Customer did not leave a comment.

Yawovi D. 
Rating:
1.0

Both women behind the counter had no personality at all & very rude! One never looked away from her phone & the older lady helping me acted like she didn't want to be there either.. no questions asked, I had to ask questions that shouldn't been asked by her. I have never had a bad experience at this location till today! If I have to rent again, I'll make sure they aren't at the counter

kenzi G. 
Rating:
5.0

Customer did not leave a comment.

kevin p.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

June V. 
Rating:
5.0

Customer did not leave a comment.

Calvin R.  |  First Impressions 
Rating:
5.0

Another late after hours drop off for the van, But, we never worry bz it's so well lite up & SAFE!

Maggie M. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Have purchased from this location several times and found employees helpful

Dale S. 
Rating:
5.0

Customer did not leave a comment.

Gina K. 
Rating:
1.0

Mice riddled unit. Furniture damage from mice teeth. Ceiling Insulation falling damage. Most all belongings ruined.

Michael W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Corwin O. 
Rating:
5.0

Drop off could not have been any easier. Was in and out in seconds.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

elizabeth G. 
Rating:
5.0

Y'all did a bang up job. Friendly service and super helpful. Will always rent from Y'all!!

Darell B. 
Rating:
3.0

I reserved an appliance dolly online. When I got to the location, they didn't have one available. They didn't offer to look if another location had some available. When I got the it was dirty. There was a huge pile of bird seed in the back of the truck.

Barbara C. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

Tom S. 
Rating:
5.0

Customer did not leave a comment.

Vern G. 
Rating:
5.0

LOVE this U HAUL location!!! I use this location many times throughout the year if I'm in the Kansas City area! Very friendly staff, clean facility and well-maintained, rental vehicles! I usually rent a cargo van or 15 food trucks!

Maggie M. 
Rating:
3.0

I order a dolly and there was not a dolly.

Andrew J. 
Rating:
5.0

Customer did not leave a comment.

andy K. 
Rating:
2.0

The pick up process was a time wasting mess. I had a reservation and it took over a half hour just to get the trailer and get out of the over-flowing parking lot. Turned in the trailer at closing time and got charged for an extra day.

Amy J. 
Rating:
5.0

Easy drop off, personnel friendly and quick to help !

Kevin D. 
Rating:
5.0

Customer did not leave a comment.

Oritsegbubemi O. 
Rating:
5.0

Customer did not leave a comment.

Troy S. 
Rating:
5.0

Customer did not leave a comment.

Eric G. 
Rating:
5.0

Service was great. The truck I was given at the time of rental looked fine,ran great for sure,the one thing I am very disappointed and concern is the headlights-they are crooked,old faded headlights that should be replaced ASAP,this truck is worthless at night and if its raining....forget about it,it is unsafe to drive this vehicle at night. UHAUL,if you continue to rent this unit,please upgrade the headlights. p.s- I was (still) this close to report this to KDOT

Armando S. 
Rating:
5.0

Customer did not leave a comment.

Natasha E. 
Rating:
5.0

Customer did not leave a comment.

Todd B. 
Rating:
5.0

Customer did not leave a comment.

TIM J.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
1.0

Very bad customer service from Elizabeth V. I would recommend U-Haul 100% but would not like to see staff members like Elizabeth in U-Haul who are very rude and are not willing to answer any of the questions. Do not go to this location at all. Also I have a picture of gas and mileage together when I took the truck. She claimed it to be 5/8 although it is only half and they didn't provide a dolly although we requested for one while booking U-Haul.

Phani C. 
Rating:
5.0

Customer did not leave a comment.

Kayla U. 
Rating:
5.0

No permitían que fumen en los.vehículos gracias .

Elvis C. 
Rating:
5.0

Customer did not leave a comment.

Fred R. 
Rating:
5.0

Excellent price to be able to hook up to a trailer that has air in the tires and all the lights work.

John S. 
Rating:
5.0

Always top when we have need to rent…

Lura P. 
Rating:
5.0

Customer did not leave a comment.

Phillip D. 
Rating:
2.0

If you're going to close early due to weather, you need to notify the people with rentals out. You have our contact information.

ALICE L. 
Rating:
5.0

Always easy doing business with uhaul.

Whitney W. 
Rating:
5.0

Customer did not leave a comment.

Joseph W. 
Rating:
3.0

Customer did not leave a comment.

Steven J. 
Rating:
5.0

You guys were awesome! Super simple process and everyone was exceptional. They even had the van warmed up already by the time I came to pick up.

Tara S. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

The only bad part about this location is the parking and limited space to move trucks and equipment around, but overall great value and good service!

Jeremy G. 
Rating:
5.0

Customer did not leave a comment.

Jennifer N. 
Rating:
5.0

Customer did not leave a comment.

Phil R. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
4.0

Customer did not leave a comment.

sue W.  |  Overall Experience 
Rating:
5.0

The customer service person was very accommodating. The first 26' truck they noticed it had low coolant and low gas and tried to replace it but it would not start so they replaced it with another that was fine and gave me a 1/4 tank gas allowance for my delay. Everything else went fine and the check in went smooth.

Douglas M. 
Rating:
5.0

Customer did not leave a comment.

Steve R. 
Rating:
4.0

Customer did not leave a comment.

DEBRA H. 
Rating:
4.0

Customer did not leave a comment.

Melissa K. 
Rating:
3.0

Customer did not leave a comment.

micheal B. 
Rating:
4.0

Customer service rep I talked to was in a very lousy mood, but got me in and out quick. Guy that got my trailer was a huge help in diagnosing and fixing a small electrical issue I had with my trailer light hookup.

TODD W. 
Rating:
5.0

Customer did not leave a comment.

Kim A. 
Rating:
4.0

Van was in great shape however it did have an offensive smell.

Cory H. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

Harley S.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Louis B. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
4.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

VICKY A. 
Rating:
5.0

Quick and easy!

Lisa O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

Melissa J. 
Rating:
5.0

Friendly and efficient Staff! Thanks.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Lisa O. 
Rating:
4.0

Customer did not leave a comment.

Leroy P. 
Rating:
5.0

The manager always took extra time to make sure I felt like I was the only person on site. My mother is in the nursing home next door & needing extra space while renovating . Uhaul was not only convenient but so extremely considerate about the situation. Thank you!!

Ylonda B.  |  Overall Experience 
Rating:
5.0

Continue serving me and others with the number service that you offer. Thank you very much for accommodating me and my needs. Happy New Year.

EUGENE W. 
Rating:
3.0

No employee working offered to help us out and we had to seek attention from someone to return the keys.

Avory S. 
Rating:
5.0

N/A

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Jason D. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

1st time Great price Easy pick up and drop off Thanks

Gina L. 
Rating:
5.0

Customer did not leave a comment.

Abby W. 
Rating:
5.0

Customer did not leave a comment.

Christopher B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tim Z. 
Rating:
4.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

Warren L. 
Rating:
5.0

Customer did not leave a comment.

Christopher B.  |  First Impressions 
Rating:
5.0

Every time I come to this location the people make me feel like I'm family. That goes along way with me.

Bruce L. 
Rating:
5.0

Customer did not leave a comment.

Dewayne H. 
Rating:
5.0

Customer did not leave a comment.

Janice B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allan E. 
Rating:
5.0

The place was great. Quick service. Only issue was door on truck had been damaged. When opened made noise like it was going to fall off. I told them about it. ( Passenger door )

Harold A. 
Rating:
3.0

Customer did not leave a comment.

Dante S. 
Rating:
5.0

Customer did not leave a comment.

Kimberly W. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Entire facility is too crowded and often impossible to get around buildings due to parked trucks and people moving in and out. Signing in and out would be more convenient if could be done without getting out of car.

penny s.  |  Overall Experience 
Rating:
5.0

Very professional

maurice m.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Cheri M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARIA E.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Andrea F.  |  Overall Experience 
Rating:
4.0

Mice ate through my new bedroom furniture even with rat traps inside. Us there recourse for damage?

MELYNDA H.  |  Overall Experience 
Rating:
5.0

Courtesy carts were often absent Trash or other people’s leftovers from storage was left in main floor storage space for over a month. These comments are more about the other tenants 😉

Robin J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rod S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nicholas G.  |  Overall Experience 
Rating:
5.0

Easy access off of the frontage road. UHaul staff very friendly and accommodating. Will definitely use again in the near future.

Cindy G.  |  Overall Experience 
Rating:
3.0

I had a truc and 2 cars in the storage getting loaded up and when we were leaving the gate was not a motion gate and ended up hitting the truc we were moving in.. nothing got messed up but I do feel like there needs to be some type of motion sensor so that doesn’t happen.. and it closed on the same truc twice and with the traffic that was in the parking lot we had to go slow

Dontez S.  |  Overall Experience 
Rating:
5.0

It was just time to move so needed my stuff, otherwise I really liked this storage unit. If I ever need another unit I will come back

Jennifer H.  |  Overall Experience 
Rating:
1.0

Manager at the olathe locatio, right off strang line absolutely the most rude lady, i mean seriously i hope nobody in life Has terrible circumstances come up in life and cannot pay FOR LESS the 3 weeks late, letter after letter of her threatening to sell off your belongings and for a parking lot that gets redone once a month and YOU CANT EVEN access your belongings but nope bills keep coming and her harassment continues i am and will pass the word around this store for sure and her not to use and find anyone else but her and this store! Very sad and terrible experience and i have talked to others that had similar experiences, just sad!

Joseph U.  |  Overall Experience 
Rating:
5.0

Both units were dirty not cleaned out by previous tenants

MELYNDA H.  |  First Impressions 
Rating:
4.0

Uhaul trucks parked right in the way trying to load into the storage unit and the same when I was moving out

Daniel J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronnie R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Adam M.  |  Overall Experience 
Rating:
5.0

I stored my grand piano there for 4 months in a climate controlled unit. Everything was perfect. Love the staff, they do a great job. Thanks

Carolyn P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin J.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Daryl H.  |  First Impressions 
Rating:
5.0

Baily is amazing. She would always be there to help me with my storage needs.. Thank you..

Stacey B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vicki S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lana B.  |  Overall Experience 
Rating:
3.0

No refunds if paid 5 days before miveing out.

KEN B.  |  Overall Experience 
Rating:
5.0

Exceeded all expectations and made the move so much simpler.

ANDREW D.  |  Overall Experience 
Rating:
5.0

Staff is always friendly. Great experience

Sydney M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy B.  |  Overall Experience 
Rating:
5.0

Did not seem to have our reservation that we made online but were able to accommodate us and very helpful!

VICKI S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lauren B.  |  Online Move In 
Rating:
2.0

30 gallon vertical air compressor was MISSING from my locker. I cleaned out all my belongings and notified the staff and he shrugged it off as if it didn’t happen.

Matthew E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Benjamin H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRADLEY S.  |  Overall Experience 
Rating:
5.0

The staff was very helpful. There was a new employee being trained during the check in process . The trainer was patient, knowledgeable & professional.

Richard G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bridget m.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tiffany H.  |  Overall Experience 
Rating:
3.0

The gentleman was polite and knowledgeable. However on the next day when we visit, the general manager was rude to her colleague, the new employees that were shadowing her, and I. Overall, good location but customer service has room for improvement. Thanks

Bao P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KELLY L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janice S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kelly H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael C G.  |  First Impressions 
Rating:
3.0

The associate there when I was moving out of my unit was rude, dismissive, and non-responsive. My son shared she treated him similarly when he tried to interact with her. If I need additional storage again, I’ll search elsewhere.

William S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marcell f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marilyn I.  |  Overall Experience 
Rating:
5.0

Great place and our stuff stayed in good condition. Staff was always great too. Thanks

Kevin B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michael R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Benjamin H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KELLY L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JESSICA M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH H.  |  Overall Experience 
Rating:
1.0

This facility is a disgrace.

rebecca d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marcell f.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CHARLES H.  |  First Impressions 
Rating:
5.0

Very friendly, helpful

CAROL N.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARCY M.  |  First Impressions 
Rating:
5.0

Lost reservation John made. Mrs Van was very helpful and efficient!!

Ylonda B.  |  First Impressions 
Rating:
5.0

We so appreciate the customer service at this location, the manager was amazing and very friendly! Everyone was so helpful and nice, we were very surprised!! We love how we were treated from beginning and finish! Absolutely professional and the kind of place you want to always go back to. Thank you, we're grateful for the service.

Manisone K.  |  Overall Experience 
Rating:
5.0

Ladies who assisted me were great. Very helpful

REGINA W.  |  First Impressions 
Rating:
4.0

First of all, Bailey is the best. She took care of everything she said she would. For that reason, I will always continue to use UHaul. She is a supreme asset for your company.

Tom M.  |  Overall Experience 
Rating:
5.0

The storage facility earns an “excellent” rating but the national network and online billing need attention. They are cumbersome and unnecessarily delay action and reaction.

CONNYE G.  |  Overall Experience 
Rating:
3.0

Feel unit prices/large fees were a bit excessive, especially with price comparison to other storage facilities. Would probably recommend to price shop before choosing Uhaul. Also entry to storage area was always more difficult than it needs to be (entry keypad not accessible from car, remotes never worked, drive needs refinishing, difficult pathway to maneuver car around building to get to storage area (too many trucks parked in odd locations)).

AMY B.  |  Overall Experience 
Rating:
5.0

Bailey and her entire staff provided outstanding customer service! Thank You and I will recommend

Chris T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chyanne v.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH H.  |  First Impressions 
Rating:
5.0

Good company and good people.

Federico I V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

danny w.  |  First Impressions 
Rating:
5.0

I like this location because it is managed well. When I purchase boxes and supplies someone usually helps take it out to my car. They have a good selection of packing supplies on hand. Discount on box bundles. Refunds on unused boxes with receipt. Staff is friendly and helpful. Managers Bailey and John are great!

Tracy T.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Britt L.  |  First Impressions 
Rating:
5.0

The staff at this facility were extremely pleasant and very helpful. I would highly recommend renting a U-Haul and getting a storage unit at this location.

angela h.  |  First Impressions 
Rating:
5.0

The facility was excellent as we're all the staff. The manager Bailey was always helpful, above and beyond.

ron g.  |  Overall Experience 
Rating:
5.0

Excellent service. Thx

Chad J.  |  Overall Experience 
Rating:
5.0

I have been a regular customer for years and have only great things to say about this team. Thank you!

Apricus Q.  |  Overall Experience 
Rating:
5.0

Great service, friendly staff, very accommodating.

mike t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha S.  |  First Impressions 
Rating:
5.0

Great customer service

Chris T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kara d.  |  Overall Experience 
Rating:
4.0

I had a great experience with the staff and units. Any problem that occurred was handled quickly

Nikki T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole C.  |  Overall Experience 
Rating:
5.0

We love Bailey and her team!!! She is so sweet, friendly, helpful…awesome!!!

Diane B.  |  Overall Experience 
Rating:
5.0

First time to use u-haul storage due to move. Surprisingly affordable and convenient.

miles h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ISLEY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard l.  |  First Impressions 
Rating:
5.0

I enjoyed working with this local U-Haul. They are great. However, the 800 number when you call in is awful and I know I am rating Olathe but unfortunately the parent company makes my review a lot lower. If I can't talk to the local branch, I would not use U-Haul.

jake D.  |  Overall Experience 
Rating:
5.0

The nice lady that checked me in was awesome unfortunately she wasn’t there when I checked out. She was professional and friendly and knowledgeable. My check out was smooth and fast again the staff were amazing. Very secure storage well lite and clean units. They will take care of you.

chris f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kay R.  |  First Impressions 
Rating: