Customer Reviews for U-Haul Moving & Storage of North Port

4,341 comentarios

5055 Pan American Blvd   North Port, FL 34287
(Pan American & US 41)

(941) 426-6464

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(941) 426-6464

5055 Pan American Blvd
North Port, FL 34287
(Pan American & US 41)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Codie was very helpful.

JOHN C. 
Clasificación:
5.0

The team )John, Jeff and Cody) were ALL helpful. The facility was busy and they respected me and my time. Offered to even back my truck up with the trailer. Thanks to management for hiring professionals! Joe P

JOSEPH P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

angela K. 
Clasificación:
5.0

Very friendly knowledgeable and quick check out. Thank you very much 

TANYA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

phil W. 
Clasificación:
1.0

The truck leaked in the back and when I returned it I put more gas in than what it was when I picked it up and still got charged $22 so I'm not very happy with this crappy place

greg E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRIPP C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander C.  |  Overall Experience 
Clasificación:
5.0

They were good, we had one little mishap but Richard took care of it and gave me a credit where my bank account was initially charged instead of credited for an overpayment that was made in error. They were great and really flexible with scheduling but I felt the delivery fee was really high. Overall my whole experience with U-Haul from the purchase of my boxes to the delivery at the final destination of my u-box was a really good experience.

Lori S. 
Clasificación:
1.0

Employees are rude. No customer service skills what's so ever. Charged me $8 dollars for gas when I returned the van with the same gas level I received it. Employee that was helping me was cursing because he couldn't get a clear picture of my license because he refused to move my license away from the light that was glaring on my license. I will never use this store again and I live 1 minute away from the store.

Tyler G. 
Clasificación:
5.0

El cliente no dejó un comentario.

carmen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORRAINE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
1.0

It's been a Nightmare from the time my ubox left NY to FL. The ubox arrived in FL early... But I Never got access to my things for 1mo after 10 visits to the Ofc I had to tell those Lazy dummies & Liars to call & correct their mistakes & mishandling of my property. Box left out (uncovered) in the rain & heat for several days instead of being in climate controlled room... Smh was offereda truck I didn't need (I Don't have a place yet).. Then offered $500 I had to agree to just to be able to "See" my ubox after a 2 1/2 Week delay. To find out my box was tampered with & having to re purchase things I already OWN... But had no access to for weeks. Comments were made by staff during the 9 / 10 visits I made there "I had a billing issue FL billed for something I paid in NY a different worker commented" Aren't u sorry that you came to work today? ( Why? because this guy is Actually trying to do the job he's getting Paid to do? Wow... NOBODY at This location seems to care or EVEN KNOW what they are doing & are FREAKING RUDE & UNHELPFUL. NEVER AGAIN

pat L. 
Clasificación:
5.0

The owner and his wife are fantastic. They and their team have very high standards. This is our go to for our transportation and moving and storage needs I n North Port.

Cynthia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krzysztof G. 
Clasificación:
5.0

Great staff. Very courteous, Professional and helpful. They set me up with a rental and quickly checked me back in !

Phillip F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol K. 
Clasificación:
5.0

The attendant that helped me was extremely helpful and accommodating.

Mario F. 
Clasificación:
5.0

The manager that assisted us in our rental was Very knowledgeable and gave us great customer service. He has assisted us many times in the past. We appreciate their expertise and efficiency. This is our go to in North Port.

Cynthia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleksandra A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deshawn B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JIMMY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guennadi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leo D. 
Clasificación:
3.0

El cliente no dejó un comentario.

MATTHEW L. 
Clasificación:
2.0

Delivery took longer than expected. Could not pick up when needed had to wait anextra week. Used 3 containers. When I picked up the first container ramp would not work, ended up taking off ramp using my car jack. Second container ramp worked fine, third container did not have a ramp. Person checking us out for container 2 and 3 did not check to see if turn signal or break lights worked. Good thing I brought some one with me to check.

Judy M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kathy H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis M. 
Clasificación:
5.0

Excellent location, friendly people, 100% available, 100% recommendable

Jesus O.  |  Overall Experience 
Clasificación:
1.0

Person hooked up wrong trailer, numbers didn't match, so if I got pulled over they would have thought it was stolen

Christopher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nesreen F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime G. 
Clasificación:
2.0

Please Share Your Experience with Us

Carleen A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
4.0

We returned the equipment 9 days earlier than we had paid for, and UHaul denied payment to us for the days being returned early. Not happy about that! The property we returned it to never came out to assist us. We never saw them, only contact was by phone.

James P. 
Clasificación:
5.0

Very good.

vladimir P. 
Clasificación:
4.0

For someone who has never pulled a Uhaul trailer before it would have been nice to get a little more help and information on what to do and what not to do.

Deborah B. 
Clasificación:
1.0

El cliente no dejó un comentario.

zbigniew B. 
Clasificación:
5.0

Awesome

John D. 
Clasificación:
5.0

Everyone was great. Glad they were open on Sunday.

Pam S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary J. 
Clasificación:
1.0

El cliente no dejó un comentario.

nautica A. 
Clasificación:
5.0

Very nice helpful staff

Mary J. 
Clasificación:
2.0

The people at this U-Haul location were extremely helpful, pleasant, and welcoming. The lot was over full of vehicles, I couldn't even get to my assigned storage unit. I had to interrupt the staff and ask them to move other trucks out of my way several times.

Tory W. 
Clasificación:
5.0

There was a rear light out on the trailer but they were aware of it and were going to get that fixed. Otherwise, all good!!

Francis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
5.0

The air conditioner was not working properly... we were driving from Florida to Missouri in AUGUST! Air conditioner is a must...

Angel R. 
Clasificación:
5.0

No changes needed. A great team that made the process simple.

HarryJames R. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
4.0

just a little crowded in the lot. Very hard to pull a 26' truck in there.

darrell K. 
Clasificación:
5.0

Excellent service provided.

LENNY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZLATKO T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale M.  |  First Impressions 
Clasificación:
5.0

Very quick rental process.

Yuri S. 
Clasificación:
4.0

use the same questions for both locations to assess them appropriately

Katie S. 
Clasificación:
5.0

Fast in and out great job

bob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
2.0

The packers at the original starting site that packed me up did not do a good job packing my containers!! I had crushed plastic bins, scratches on my furniture and they did not use the furniture pads to wrap up my furniture

NinaL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer D. 
Clasificación:
1.0

Reservation made a another location at a certain price. When we went to the North Port location to pick up trailer, because the other did not have the requested size, they over charged us for the trailer. We are still trying to get a refund for the overcharge. We have been getting nothing but a the run around. I am still hoping for a refund.

Wayne G. 
Clasificación:
4.0

El cliente no dejó un comentario.

CarlosA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

Rented a storage space with controlled climate and our stuff was exactly as it was two years later with no pests and no issues. I was very satisfied.

BRYON S. 
Clasificación:
5.0

Excellent motorcycle trailer.

Richard S. 
Clasificación:
4.0

Easy check in

Dean R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooke S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff W. 
Clasificación:
5.0

El cliente no dejó un comentario.

william W. 
Clasificación:
4.0

When returning vehicle I was delayed due to issues clerk was having with phone. Appeared to be unfamiliar with system.

John S. 
Clasificación:
5.0

Friendly and efficient staff.

Frank F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd S. 
Clasificación:
5.0

Be sure to get the truck back before they close even if your paperwork says 9am the next day or you'll get charged 20 extra for them to get the key out of a box in the morning.....

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

The employees were very sensitive to the line of customers. They worked quickly and answered all the questions in a timely and professional manner.

Randy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbi F. 
Clasificación:
3.0

Inside bed of truck was not swept out very good.

richard Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Serhii K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORY R. 
Clasificación:
3.0

Jeff was awesome and the other young guy was cool. The older bald guy is very rude and it was obvious that he didn't want to be there. Millenials have a better work attitude. Younger workers are generally more friendly.

Ryan S. 
Clasificación:
5.0

Janis was excellent. She made the drop off process quick, easy, and inviting. She was very nice and professional.

Jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

john K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET L. 
Clasificación:
5.0

They were terrific! Very professional and personable! I would seek them out for any future moving needs. Thanks to all!!

Robert N. 
Clasificación:
2.0

The facilities are very crammed together. Trucks, trailers, RV's etc are constantly parked along the roadway between all the buildings and thus our personal unit. We could barely squeeze thru just to get to our unit and then had to back out and turn around to get out.......not an easy thing to do when pulling a trailer. Very inconvenient setup. Would not recommend this place.

JEFFREY M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GRACE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis T.  |  Overall Experience 
Clasificación:
3.0

Good place. Sometimes it's hard to get through the lot because of too many trucks and trailers. Also, kept increasing the rent.

Kelly M.  |  Overall Experience 
Clasificación:
1.0

employees at north port location are mostly rude and all complain about being too busy and are tired , overworked and have sudden fits of anger when you ask them to honor the promotions I signed up for online( free day with previous reservation of trailer/ truck. yell at you in front of everybody and say "thats not how we do things here and we are not going to honor it if you simply have a reservation for abtrailer/truck and get a free month because you could cancel the reservation. that the only way was to have signed a contract today for a truck trailer to get the offer. oh and sorry you cant sign a contract for that trailer because we dont have it in stock. yelling at me the whole time. (This was a CSR named Kody allen) so i called uhaul online when i got home and spoke to operator and she called the store and spoke to RICHARD Perrin (Gen manager) and she said he was suppoed to call me today but is mid afternoon and i didnt receive the call and its almost 3pm. Also when i got to my unit today there were 2 uhaul moving trucks parkd in front of my door(drive up access) and i had to ask the front desk if they could move them ( she only moved one and i was still blocked by the front end of the second truck still no drive up access. and then i ask them about the gate code and hours and they inform me that the security gate is broken and that i( or anyone) can drive in 24 hours a day!!! i do not feel very secure with my belongings in this facility, so far everything stinks.

Terry f.  |  First Impressions 
Clasificación:
3.0

There are too many trucks and trailers at the facility. You can barely drive in and park then when you park ypu have to move bc ppl only have 1 way in and out all the isles are full non stop The staff is helpful, great service just too crowded I would come back if it wasn't so crowded

JEANETTE E.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

THERESA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSE G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

susan w.  |  Overall Experience 
Clasificación:
2.0

The facility was not well organized, trailers and trucks surround the storage units to the point staff had to move them or we did to get out and for other customers the staff had to move a truck that was infront of there unit. I purchased insurance and a look from the staff on the start date of my rental, the staff member did not inform me the lock i had chosen would not comply with my insurance coverage until about 3 weeks later. Upon arrival the storage unit i had reserved and which was available online was not available and i had to purchase a bigger unit at a higher cost then i had wished to spend. The staff did remind me to get my lock but that was the extent of the useful service I felt was provided.

Taylor S.  |  Overall Experience 
Clasificación:
5.0

Janice was extremely helpful she went out her way to make sure my needs were met.Not like her lazy co-worker the Big Guy who I needed a little help and he said Nope very coldly.

ALONZO S.  |  Overall Experience 
Clasificación:
4.0

Very helpful & convenient

DARYL V.  |  Overall Experience 
Clasificación:
5.0

Clean and adequate for my means. Staff was always friendly and helpful

Robert B.  |  Overall Experience 
Clasificación:
4.0

This is a busy facility and have limited space to store the extra vehicles during peak times. Navigating to and from you storage unit can be a challenge at times. Employees are hard working, friendly and eager to help. Gracias.

Dana E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy T.  |  Overall Experience 
Clasificación:
1.0

We reserved a space 10x20 from out of state two months in advance. When we arrived, you didn't have such a space available. Best you could do was two 10 x 10 spaces far apart for more money!! The latches on the storage units were crap and broken. The storage lot is so full of rental trailers and trucks you can't even get close to your storage locker. What a disaster this place is. We couldn't get our truck or trailer close to the storage we overpaid for. NO! I would never suggest anyone EVER deal with your facility. For the prices you charge.... clean up the yard!!

Tad J.  |  Overall Experience 
Clasificación:
5.0

The parking of trucks were a bit tricky at times and tough to get around.

Kathya S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Benny C.  |  Online Move In 
Clasificación:
2.0

El cliente no dejó un comentario.

Dennis R.  |  First Impressions 
Clasificación:
5.0

Great service, nice folks!

Judy T.  |  First Impressions 
Clasificación:
5.0

Very organized and fast

THOMAS LEE M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill B.  |  Online Move In 
Clasificación:
2.0

Jeffrey was generally unpleasant to interact with. There is almost never someone at the location to speak with over the phone. The call center tries their best to answer questions but without knowledge of the exact location it never pans out. Will not be returning.

Brittney B.  |  Overall Experience 
Clasificación:
2.0

very disorganized and very difficult to get into the facility because trucks are always blocking the very narrow drive

Timothy T.  |  Overall Experience 
Clasificación:
5.0

Would recommend this place to anyone. However, they didn't have a truck so had to get that from another u-haul location that I would never recommend to anyone. Infact, I plan on spreading the word about this far less then good service I received. Sorry about that.

Gordon T.  |  Overall Experience 
Clasificación:
1.0

Staff was rude and inconsiderate. Blocked our unit with trailers along with trucks which made it hard to access our unit. Automatic payment setup did not work for over 6 months causing a fault in my contract and staff didn't notify me pertaining the issue from June all the way till the middle of November.... 6 MONTHS!!!!! THEN GAVE ME A HARD TIME when I wanted to get me stuff and move it to one of my other three units I have elsewhere. I will never use Uhaul company or recommend them to friends or family. This was the Pan American facility in Northport FL. 100 PERCERNT DISSATISFIED!!!!!!! Vincent

Vincent D.  |  Overall Experience 
Clasificación:
4.0

A little tough to get someone to answer the phone

Michael T.  |  Overall Experience 
Clasificación:
3.0

Late fees are outrageous. Not calling customer to inquire about payment that did not go through on auto-drafts before charging a late fee. Calling customers saying items are going up for auction if account is not brought current when the reason the balance is so high is because of fees.

Rueben R.  |  First Impressions 
Clasificación:
5.0

The staff at North Port U-Haul on Pan American in Florida were always helpful and professional. I would recommend them to anyone.

Mary P.  |  Overall Experience 
Clasificación:
5.0

Staff members were friendly and helpful, units were clean and easy to get to.

Danielle R.  |  First Impressions 
Clasificación:
3.0

Access to storage unit communication was poor. Was texted 2 gate codes that did not work for after office hours access.

Adam H.  |  Online Move In 
Clasificación:
2.0

Had to throw away quite a bit of things due to mold and mouse:rat droppings and things being chewed threw and chewed on. Dirt and grim all over everything, the storage units do not seal good when the door is shut. Rodents are bad and I'm assuming the place does not control pest and rodents up to par. We won't ever use a uhaul storage unit like this again

Jonathan C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

joseph r.  |  Overall Experience 
Clasificación:
1.0

Horrible never got help and paid extra for hours and climate control that I never received worst place ever I moved to life storage

Thomas M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JAY C.  |  Overall Experience 
Clasificación:
3.0

There was so much equipment around making it difficult to access the storage unit easily.

Larry W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CATIA F.  |  Overall Experience 
Clasificación:
5.0

They were great

Monica D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Marjorie B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles D.  |  Overall Experience 
Clasificación:
1.0

When my husband arrived to pick up or truck and locate our until we were told that there was no unit for us and could not find our contract number despite U-Haul taking our money for the unit. The whole thing was a nightmare and never got resolved.

Dyllan R.  |  Online Move In 
Clasificación:
1.0

Two days in a row I can not get into the facilty to get to my unit. The gate code sent does not work then they give me a card to use and that does not work. This has been the worst experience

TALESHA K.  |  Online Move In 
Clasificación:
5.0

No process was really great. I thought it was going to be much more difficult. The North Port U-Haul storage center was extremely busy, and they had a lot of vehicles and trailers so much so that at one point I was almost unable to get to my storage unit. I was able to get to the unit, by driving slowly and watching my mirrors. This is not a bad thing but it does say that they need more land and storage space for their vehicles and trailers. Overall I'm very happy with the experience. And I will be using this same service in the future if needed.

Brian K.  |  Overall Experience 
Clasificación:
5.0

They have been very helpful. This is the second time I've used their services. I wouldn't recommend anyone else. 

Laurie S.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Emma C.  |  Overall Experience 
Clasificación:
4.0

my only negative is I wish there was another exit /entrance for the back and/or that the lanes were bigger or basically not blocked all the time by either Uhall trucks and trailers or other people using their units. it was sometimes impossible to get to my unit and i only went there maybe 6 times in the 2 years i had the unit. I had another unit at this location before, it was right by the return area and even though it was up front i still had issues getting to it because there was a returned Uhaul truck there. other than that, all good.

Lori W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Don G.  |  First Impressions 
Clasificación:
3.0

Staff was always great to work with, however the unit we had (end unit) the bottom of exterior wall was rusting away and we could see daylight and lots of bugs inside.

Don G.  |  Overall Experience 
Clasificación:
5.0

Everything was perfect except one thing, it was really congested with trucks and trailers. Given the layout of the facility, and the volume of business you do, I don't know how it could be easily fixed. It did feel like you were doing your best, and your people were over the top courteous and willing to help. You have a great group of people working there. Thank you for the service you provided to me and my family it was a pleasure doing business with you. Brian Reeves

BRIAN R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ALIVIA D.  |  Overall Experience 
Clasificación:
2.0

The worst experience ever! Really disappointing ! Im not the only one to have experienced this!

kattya r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CATIA F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

robert m.  |  Overall Experience 
Clasificación:
2.0

We had a confirmed reservation (Reservation #:830027-00107295) for a 10 x 20 unit. The reservation was made almost a month in advance for a cross country move. When we arrived we were casually told there was no 10 x 20 units available as if it was no problem! The best they could do was 2 - 10 x 10 separate units. And to add insult to injury we are now going to be charged $129.99 a month for each ($259.98 total) rather than the $179.99 for the same amount of space. But standing at the counter with a full truck and movers on the way, what choice did we have? Doesn't seem fair we pay more every month for inconvenient, separated, spaces due to U-Haul not being able to honor their commitment. Felt like a classic Bait and Switch.

Tad J.  |  First Impressions 
Clasificación:
4.0

Gracias

Darrin G.  |  Online Move In 
Clasificación:
5.0

It was nice my boxes were safe uhaul is best thank you 10 stars

Mary H.  |  Overall Experience 
Clasificación:
3.0

The parking lot for that particular location is horrible. They store/park too many vehicles there and you can't maneuver a large truck around there easily. I always felt like I was going to either hit my truck or one of their buildings. It would have been easier if they didn't store so many in front of peoples storage units. There were many times that we had to go to the office to have them move their vehicles to be able to get into our storage unit.

MEGAN G.  |  Overall Experience 
Clasificación:
5.0

Only issue is it's so very busy here, extremely difficult getting in or out. Staff was great, customers were rude, would park and block driveway.

Mary Beth H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jane B.  |  Overall Experience 
Clasificación:
4.0

staff helpful and polite busy place

Stephen K.  |  Overall Experience 
Clasificación:
2.0

We had a problem several times with trucks or trailers blocking access to our rental space.

Robert S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Grethe C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine B.  |  First Impressions 
Clasificación:
5.0

Richard was outstanding - he was friendly, helpful and I appreciated his help and customer service!!

robert m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John D.  |  Online Move In 
Clasificación:
5.0

The GM Richard and his staff were extremely friendly and helpful!

Louise P.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful staff. Thank you!

Judy N.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Tonya K.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Emma C.  |  First Impressions 
Clasificación:
5.0

The people there were so helpful and I knew I would feel safe there! Thank you for making things so easy! Jane Baker

Jane B.  |  First Impressions 
Clasificación:
2.0

I had no windshield wiper on driver side and my truck smells like pee

Lisa L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Queta G.  |  Overall Experience 
Clasificación:
5.0

The staff was extremely helpful and very nice.

Judy N.  |  First Impressions 
Clasificación:
5.0

This is my favorite u haul place

Henry F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F.  |  Overall Experience 
Clasificación:
5.0

The staff went above and beyond to make us feel welcome.

William S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

christine m.  |  Overall Experience 
Clasificación:
1.0

This was the first time that I had a bad experience with a uhaul storage unit. This place from the get go looks very old and run down, the only reason I didn't turn around and leave first thing is cause I already booked it before ever seeing the place and I had first month free. I purchased climate controled so my things would stay in good condition but this was the worst version of climate control I've dealt with, every time I visited the unit didn't feel very cool at all and after a few months I see that my things are molding. I've never had a climate controlled unit mold my belongings before so I left this bad experience of a storage unit and as I was checking out, I find it that the AC for my unit building was broke for some time and that they finally fixed it. It would have been really nice for whom ever runs this location to let the people who have units know that they are having problems so that they can decide whether they want to change units or move out so things don't get bad but instead nothing war said and now I'm sorting through things with mold on them cause of their greed I'm guessing on not wanting to lose business. It's not your personal belongings so you don't care I guess.

MICHAEL L.  |  Overall Experience 
Clasificación:
4.0

It was a good experience for all the years that I had it.

VIRGINIA V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

VIRGINIA V.  |  First Impressions 
Clasificación:
5.0

You are so busy that a larger storage unit not available

Stephen K.  |  First Impressions 
Clasificación:
3.0

For being the only UHaul storage unit in the area, it's very dirty. Had to clean my own unit out with a broom and leaf blower. Dead cockroaches inside. It just seems like employees are lazy when it comes to cleaning.

Sean K.  |  Overall Experience 
Clasificación:
5.0

Staff was extremely helpful, explained all the options UHaul offered, allowed us time to decide what would work best for us! No pressure sales. Absolutely would recommend!

Mary Beth H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

carrie K.  |  Overall Experience 
Clasificación:
5.0

It's very nice to know my belongings are safe and secure and close enough l can walk there.

Paige F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LAUREL Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHESTER P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth S.  |  Overall Experience 
Clasificación:
5.0

There was always great service each time I came to the facility or called and spoke with someone.

Jay F.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

mark b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy B.  |  Overall Experience 
Clasificación:
5.0

This was the 2nd time moving across country and both time the trailers towed great!

Richard W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kim h.  |  Overall Experience 
Clasificación:
5.0

The check-in was quick and easy. Staff was helpful and thorough. The facility was clean and met all of our needs.

Mary D.  |  First Impressions 
Clasificación:
5.0

Regional manager was there. He was great. Very friendly. Very helpful.

WILLIAM S.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Robert J.  |  Overall Experience 
Clasificación:
5.0

The staff members were excellent from the jump. One gentlemen, perhaps the manager, wasn't all that great, however, I upon my departure of renting two storage units, renting two one-way trucks and a trailer, I met the regional manger, "Bravo," whom was excellent. I wish I would have had the opportunity to work with Bravo from the beginning. Everyone needs a good wingman and Bravo went over and beyond to accommodate my last requests before departing. Overall, thank you to the UHaul Crew at North Port, FL.

Bich F.  |  Overall Experience 
Clasificación:
2.0

After i moved out of my unit i kept getting late payment notices..and notices that my property would be seized...even after calling and being told they would stop coming...

Dominick A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALONZO S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin S.  |  First Impressions 
Clasificación: