ALL GOOD.TIMOTHY H.
Customer Reviews for U-Haul Moving & Storage of North Port
North Port, FL 34287
(Pan American & US 41)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.David K.
El cliente no dejó un comentario.james O.
I had reserved a storage unit online. When I arrived there, they had no record of me having reserved a spot. I told the associate I had estimated that I would be there the previous day. He said that is why he didn't see me in their system. He calmed down, at this point, and the frustration showing on his face disappeared. He said I was taken out of the system because I wasn't there the previous day, and the size unit I needed is very much in demand. (This procedure should be made very clear to the customer - very prominent - put in neon lights, if you will.) The associate fixed me up, nicely, with the unit I needed and explained everything in detail. I had to drop off my truck by Sunday at 9 a.m. I arrived at 8 a.m. The place wasn't open. It was fenced in with a sliding gate, locked, at the entrance. I parked the truck out front and put the keys on the floor. I called the number, at 9 a.m., that was given on their printed form; thinking I would be calling directly to the office at the drop off location. WRONG! It was a general customer service number. I had wanted to contact the office personnel to tell them I had already dropped off the truck but had to tell the general customer service person. She put me on hold, so she could call the location, directly, to alert them to my situation. They weren't picking up her calls. She said she would make a note of my situation in my account. What did I get for my troubles in trying to do the right thing? A $28.52 charge. After seeing that charge on my credit card, I called that general number again. The customer service person said I should have gone on a mobile link that directs you how you're supposed to return the truck properly and put the key in a drop box, and blah, blah, blah, blah. They have you jumping through all kinds of cyber/virtual hoops just to return a truck. Really?? And, the kicker is there was no accessible drop box at the location. It had a locked, sliding gate, attached to high fencing on both sides of it, preventing anyone from getting onto the grounds. AGAIN, the return procedure should be very prominent - broadcast far and wide - to the customer. Word to the wise: Do not rent from Uhaul!! They switch things around on you, and they have very confusing policies. They should make these all very prominent, so the customer knows what he is up against.Keith C.
Totally unorganized, staff didn't send me the correct number to check in. In fact, they didn't send it at all. I sat at uhaul for two hours figuring it out. When I came back to drop it off the self checkout wouldn't let you upload pictures, worst part of the trip was check in and check out.Jake M.
El cliente no dejó un comentario.STANLEY N.
You need to hire more help.JOHN H.
The team seems to be under staffed. They were super friendly, however they seemed over worked to me. Hire atleast 1 more team member for every busy location you have. North port is one of the fastest growing city's in the U.S. You should really hire more help!WALTER Z.
I think I was charged an extra day rental because I was 1-2 hours after my drop off time. My drop time was 4:00pm and I got to the drop off between 5:30-6:00. If this is how you do business, this will be my last UHaul rental!Phillip R.
El cliente no dejó un comentario.LORI G.
El cliente no dejó un comentario.EDWARD B.
This was an absolute nightmare. We initially rented storage and a truck. When my husband got to the location to get the truck and view storage the manager told him he didn't have anything for us. He waited an hour for the truck and then to be told that there was no storage but he would try to figure it out. We heard nothing back from the manager until after I called and told U-Haul the situation and extended my truck rental since we didn't have storage. No one on the phone seems to care that our experience was so horrible. I could keep going about how we were charged for the storage that we didn't even get and how we were just told too bad . Why would I pay almost 2000$ for a truck if I had storage. I feel we were lied to just so U-Haul could get extra money from us and now we have to fight to get it back.dyllan R.
El cliente no dejó un comentario.Andrew W.
Great service.JASON C.
El cliente no dejó un comentario.MICHAEL C.
They were rudeJohn D.
They were rudeJohn D.
El cliente no dejó un comentario.Robert W.
The entire transaction again was completed with the web application and was extremely easy.Denis R.
The manager Richard is nice and helpfulSONDRA M.
El cliente no dejó un comentario.RODNEY P.
They were greatMonica D. | First Impressions
The people were just excellent!!!ERNEST M.
Raimer Motors was where my first reservation was..They are incompetent assholesâ€¦They should not be renting out anythingSamantha H.
Happy you have parking across the street Staff pleasant and well trainedSTEPHEN K.
El cliente no dejó un comentario.Jacquelyn D.
They people are kind and knowledgeable. The trucks are always clean and maintained.Nadine W.
El cliente no dejó un comentario.JOHN CHRISTOPHER B.
El cliente no dejó un comentario.JOHNE C.
This location was selected for return by U-haul and was 17 miles from the U-haul location near my destination.John A.
El cliente no dejó un comentario.David J.
El cliente no dejó un comentario.DONALD ELMER W.
El cliente no dejó un comentario.Frank M.
El cliente no dejó un comentario.Donna W. | First Impressions
El cliente no dejó un comentario.CATHY T.
El cliente no dejó un comentario.BRIAN L.
Staff professional & friendly!CHRISTOPHER A.
Good valueTim C.
El cliente no dejó un comentario.Christopher G.
Jeffrey was polite helpful and easy going funny guy that made you feel very good that you were there..Michael A.
People whom work at this location are knowledgeable about services that they offer and helpful as well.RICHARD H.
El cliente no dejó un comentario.DAVID G.
We had 2 boxes which we were filling from our storage unit to move a few states away. The 1st ubox delivered had no pads. When it was full and they switched the boxes out for us, the 2nd box had about 4 dozen pads. Other than that, the loading and prep was easy and reasonable. The staff at the center was kind and accommodating.Jennifer R.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.Malerie Z.
El cliente no dejó un comentario.BERNARD M.
El cliente no dejó un comentario.Stephen F.
Main number contact is not good. Our reservations never stated it closed at 12. We arrived at 2 and it was closed. Spent 45 minutes on hold then we had to find another location by our self. It was a nightmare. We will never use uhaul again, not recommended it to anyone.Richard F.
El cliente no dejó un comentario.Charles D. | Overall Experience
You all did a very good job. I will give both sides high 5s on google!SCOTT P.
El cliente no dejó un comentario.Jeffery D.
El cliente no dejó un comentario.JAMES D.
El cliente no dejó un comentario.MAXIMILIAN G.
The staff was very accommodating and friendly. The location is pretty busy.Gary B.
El cliente no dejó un comentario.SERGEY I.
When my husband arrived to pick up or truck and locate our until we were told that there was no unit for us and could not find our contract number despite U-Haul taking our money for the unit. The whole thing was a nightmare and never got resolved.Dyllan R. | Online Move In
Friendly people on site. Very helpful. Service center well stock.LAWRENCE W.
Used this location several times. Top quality service. Arrangements could not be better.Knowledgeable and professional staff. Can't be the rates.GERALDINE B.
El cliente no dejó un comentario.WILLIAM S.
El cliente no dejó un comentario.WILLIAM HUNTER T.
El cliente no dejó un comentario.Carl S.
El cliente no dejó un comentario.FRED S.
Great customer service and friendly staffGREGG H.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Stephanie S.
El cliente no dejó un comentario.FAHY J.
Need more people to check in and outterrry B.
Young Lady was knowledgable and handled my truck rental in professional timely manner Excellent employee Glad to see the parking issue has been resolved by using lot across the streetSTEPHEN K.
After unloading the truck I called the number on the contract to find a drop off location. Received a location but when I got there he told me he could not take the truck (Hanover location in Port Charlotte FL) He said to call the number again. Another 30 minutes lost. They gave me a location in the next county. No choice but to drive there to drop off the truck and trailer.Paul R.
Always courteous and helpful when I get there.Andres T.
Two days in a row I can not get into the facilty to get to my unit. The gate code sent does not work then they give me a card to use and that does not work. This has been the worst experienceTALESHA K. | Online Move In
El cliente no dejó un comentario.RICHARD W.
El cliente no dejó un comentario.Jeffrey Y.
El cliente no dejó un comentario.MICHAEL K.
El cliente no dejó un comentario.Michael M.
Improve the ability to drop off tow dollies outside the gate or do NOT direct customers with RVs to drop at this location. It is not RV friendly.Christopher S.
No process was really great. I thought it was going to be much more difficult. The North Port U-Haul storage center was extremely busy, and they had a lot of vehicles and trailers so much so that at one point I was almost unable to get to my storage unit. I was able to get to the unit, by driving slowly and watching my mirrors. This is not a bad thing but it does say that they need more land and storage space for their vehicles and trailers. Overall I'm very happy with the experience. And I will be using this same service in the future if needed.Brian K. | Overall Experience
They have been very helpful. This is the second time I've used their services. I wouldn't recommend anyone else. Laurie S. | Overall Experience
El cliente no dejó un comentario.CORNELL M.
El cliente no dejó un comentario.Emma C. | Overall Experience
This was a really nice facility and I really liked the return system where you just drove in and they took car of everything. Very helpful and friendly people.RICHARD D.
El cliente no dejó un comentario.Robert V.
El cliente no dejó un comentario.Tom F.
U box did not arrive on time, staff was very helpful. Credit was given to help remedy the situation.johnny P.
El cliente no dejó un comentario.JESSIE H.
my only negative is I wish there was another exit /entrance for the back and/or that the lanes were bigger or basically not blocked all the time by either Uhall trucks and trailers or other people using their units. it was sometimes impossible to get to my unit and i only went there maybe 6 times in the 2 years i had the unit. I had another unit at this location before, it was right by the return area and even though it was up front i still had issues getting to it because there was a returned Uhaul truck there. other than that, all good.Lori W. | Overall Experience
It takes to much time to return equipment. Systems/computer issues causing delays.Ian S.
El cliente no dejó un comentario.LUIS P.
El cliente no dejó un comentario.LINDA T.
Quick assistance by store personnel.Eugene F.
El cliente no dejó un comentario.STEWART M.
El cliente no dejó un comentario.Margaret C.
El cliente no dejó un comentario.Christine F.
El cliente no dejó un comentario.Christine F.
El cliente no dejó un comentario.Andres T.
El cliente no dejó un comentario.Donna B.
El cliente no dejó un comentario.Lori L.
Service was greatRUSSELL T.
El cliente no dejó un comentario.Andres T.
Had truck ready, easy pickup process. Seats were more comfortable than I thought that they would be for our long haul from TX to FL. Great experience.WILLIAM K.
El cliente no dejó un comentario.GREGORY W.
El cliente no dejó un comentario.Don G. | First Impressions
Staff was always great to work with, however the unit we had (end unit) the bottom of exterior wall was rusting away and we could see daylight and lots of bugs inside.Don G. | Overall Experience
I was nice how they extend my contract at the last minute. Very pleased with them.STACY S.
El cliente no dejó un comentario.STEPHEN D.
El cliente no dejó un comentario.JAMES J.
Check-in was painless. People were very courteous and professional. The experience made my day better.Andres T.
Good serviceJOSE A.
El cliente no dejó un comentario.Michael H.
Everything was perfect except one thing, it was really congested with trucks and trailers. Given the layout of the facility, and the volume of business you do, I don't know how it could be easily fixed. It did feel like you were doing your best, and your people were over the top courteous and willing to help. You have a great group of people working there. Thank you for the service you provided to me and my family it was a pleasure doing business with you. Brian ReevesBRIAN R. | Overall Experience
El cliente no dejó un comentario.DENNIS L.
El cliente no dejó un comentario.ALIVIA D. | Overall Experience
The worst experience ever! Really disappointing ! Im not the only one to have experienced this!kattya r. | Overall Experience
El cliente no dejó un comentario.CATIA F. | First Impressions
El cliente no dejó un comentario.robert m. | Overall Experience
We had a confirmed reservation (Reservation #:830027-00107295) for a 10 x 20 unit. The reservation was made almost a month in advance for a cross country move. When we arrived we were casually told there was no 10 x 20 units available as if it was no problem! The best they could do was 2 - 10 x 10 separate units. And to add insult to injury we are now going to be charged $129.99 a month for each ($259.98 total) rather than the $179.99 for the same amount of space. But standing at the counter with a full truck and movers on the way, what choice did we have? Doesn't seem fair we pay more every month for inconvenient, separated, spaces due to U-Haul not being able to honor their commitment. Felt like a classic Bait and Switch.Tad J. | First Impressions
GraciasDarrin G. | Online Move In
It was nice my boxes were safe uhaul is best thank you 10 starsMary H. | Overall Experience
The parking lot for that particular location is horrible. They store/park too many vehicles there and you can't maneuver a large truck around there easily. I always felt like I was going to either hit my truck or one of their buildings. It would have been easier if they didn't store so many in front of peoples storage units. There were many times that we had to go to the office to have them move their vehicles to be able to get into our storage unit.MEGAN G. | Overall Experience
Only issue is it's so very busy here, extremely difficult getting in or out. Staff was great, customers were rude, would park and block driveway.Mary Beth H. | Overall Experience
El cliente no dejó un comentario.jane b. | Overall Experience
staff helpful and polite busy placeStephen K. | Overall Experience
We had a problem several times with trucks or trailers blocking access to our rental space.Robert S. | Overall Experience
El cliente no dejó un comentario.Grethe C. | Overall Experience
El cliente no dejó un comentario.Christine B. | First Impressions
Richard was outstanding - he was friendly, helpful and I appreciated his help and customer service!!robert m. | First Impressions
El cliente no dejó un comentario.John D. | Online Move In
The GM Richard and his staff were extremely friendly and helpful!Louise P. | First Impressions
Very friendly and helpful staff. Thank you!Judy N. | Overall Experience
El cliente no dejó un comentario.Tonya K. | Overall Experience
El cliente no dejó un comentario.Emma C. | First Impressions
The people there were so helpful and I knew I would feel safe there! Thank you for making things so easy! Jane Bakerjane b. | First Impressions
I had no windshield wiper on driver side and my truck smells like peeLisa L. | First Impressions
El cliente no dejó un comentario.Queta G. | Overall Experience
The staff was extremely helpful and very nice.Judy N. | First Impressions
This is my favorite u haul placeHenry F. | Overall Experience
El cliente no dejó un comentario.Brian F. | Overall Experience
The staff went above and beyond to make us feel welcome.William S. | First Impressions
El cliente no dejó un comentario.christine m. | Overall Experience
This was the first time that I had a bad experience with a uhaul storage unit. This place from the get go looks very old and run down, the only reason I didn't turn around and leave first thing is cause I already booked it before ever seeing the place and I had first month free. I purchased climate controled so my things would stay in good condition but this was the worst version of climate control I've dealt with, every time I visited the unit didn't feel very cool at all and after a few months I see that my things are molding. I've never had a climate controlled unit mold my belongings before so I left this bad experience of a storage unit and as I was checking out, I find it that the AC for my unit building was broke for some time and that they finally fixed it. It would have been really nice for whom ever runs this location to let the people who have units know that they are having problems so that they can decide whether they want to change units or move out so things don't get bad but instead nothing war said and now I'm sorting through things with mold on them cause of their greed I'm guessing on not wanting to lose business. It's not your personal belongings so you don't care I guess.MICHAEL L. | Overall Experience
It was a good experience for all the years that I had it.VIRGINIA V. | Overall Experience
El cliente no dejó un comentario.VIRGINIA V. | First Impressions
You are so busy that a larger storage unit not availableStephen K. | First Impressions
For being the only UHaul storage unit in the area, it's very dirty. Had to clean my own unit out with a broom and leaf blower. Dead cockroaches inside. It just seems like employees are lazy when it comes to cleaning.Sean K. | Overall Experience
Staff was extremely helpful, explained all the options UHaul offered, allowed us time to decide what would work best for us! No pressure sales. Absolutely would recommend!Mary Beth H. | First Impressions
El cliente no dejó un comentario.Robin S. | Overall Experience
El cliente no dejó un comentario.carrie K. | Overall Experience
It's very nice to know my belongings are safe and secure and close enough l can walk there.Paige F. | First Impressions
El cliente no dejó un comentario.LAUREL Z. | Overall Experience
El cliente no dejó un comentario.WILLIAM S. | Overall Experience
El cliente no dejó un comentario.Chester P. | Overall Experience
El cliente no dejó un comentario.Ruth S. | Overall Experience
There was always great service each time I came to the facility or called and spoke with someone.Jay F. | Overall Experience
El cliente no dejó un comentario.mark b. | First Impressions
El cliente no dejó un comentario.Nancy B. | Overall Experience
This was the 2nd time moving across country and both time the trailers towed great!Richard W. | First Impressions
El cliente no dejó un comentario.kim h. | Overall Experience
The check-in was quick and easy. Staff was helpful and thorough. The facility was clean and met all of our needs.Mary D. | First Impressions
Regional manager was there. He was great. Very friendly. Very helpful.WILLIAM S. | First Impressions
El cliente no dejó un comentario.Robert J. | Overall Experience
The staff members were excellent from the jump. One gentlemen, perhaps the manager, wasn't all that great, however, I upon my departure of renting two storage units, renting two one-way trucks and a trailer, I met the regional manger, "Bravo," whom was excellent. I wish I would have had the opportunity to work with Bravo from the beginning. Everyone needs a good wingman and Bravo went over and beyond to accommodate my last requests before departing. Overall, thank you to the UHaul Crew at North Port, FL.Bich F. | Overall Experience
After i moved out of my unit i kept getting late payment notices..and notices that my property would be seized...even after calling and being told they would stop coming...Dominick A. | Overall Experience
El cliente no dejó un comentario.ALONZO S. | Overall Experience
El cliente no dejó un comentario.Robin S. | First Impressions
El cliente no dejó un comentario.William B. | Overall Experience
My unit was regularly blocked by other tenants. The facility is over run with trucks making it difficult to enter or exit. The staff watched me struggle to move out and then tried to charge me fees. The manger needs a lesson on privacy as I did not need to learn about others evocation process.RUSTIE M. | Overall Experience
El cliente no dejó un comentario.Alena T. | First Impressions
This was a high use facility, and the layout was awful. Our unit was in the back and there were three access points, which were almost always blocked by other cars. So frustratingrebbeca f. | Overall Experience
Very good serviceCHARLES B. | Overall Experience
Big bubbles. No troubles.Gail M. | Overall Experience
El cliente no dejó un comentario.Sean L. | Overall Experience
My only complaint was the facility was small and hard to drive through.James O. | Overall Experience
El cliente no dejó un comentario.Dorkis L. | Overall Experience
El cliente no dejó un comentario.RUSTIE M. | First Impressions
El cliente no dejó un comentario.Desiree Y. | Overall Experience
El cliente no dejó un comentario.Terry S. | Overall Experience
The trucks are always clean and in perfect condition. It gives u peace in moving anywhere .Queta G. | First Impressions
The manager is a great guy , very professional and helpfulziadoon a. | Overall Experience
El cliente no dejó un comentario.lance d. | Overall Experience
Owner and staff were extremely helpful getting me what I needed. Great place and would recommend using their facility and services.Christopher G. | First Impressions
Only thing to note is that some of the buildings have restricted access during office hours only.Mark R. | First Impressions
Service was excellent and very professional and fastKEVIN B. | First Impressions
El cliente no dejó un comentario.Heather M. | Online Move In
El cliente no dejó un comentario.Ruth S. | First Impressions
U-Haul was great. I would definitely recommend them. Very polite and helpful.Kelly M. | First Impressions
Friendly and professional. It was a quick process.Eugene b. | First Impressions
The area we were given to store our boat was tight and overgrown with weeds. It would have been nice if it were clear and the other vehicles and trailer been lined up betterTerri R. | First Impressions
Slow drive but great trailerNathalie R. | First Impressions
The guys in the office were great... They were a little busy when I was there but I didn't have to wait long at all to rent my unit... Great job guysDominick A. | First Impressions
I was very upset by the experience with the clerk at the North Port UHaul. I also blame corporate UHaul call center for not letting me call the North Port facility directly for the delays & confusionKathy D. | First Impressions
GraciasJoe K. | First Impressions
Went out of your way to help me find the correct storage size from your Available selection. I really appreciated the extra help that you gave meKaren B. | First Impressions
Rented a 10x12 climate controlled space. Area was clean. Pest equipment in each unit. Staff was very helpful and accommodating. FYI: Cannot accommodate semi-trailer truck for delivery.Desiree Y. | First Impressions
My clerk Alanee made it best experience ever at a uhaulsandra m. | First Impressions
There needs to be a step a little closer to the ground for us short people. At least supply us with a fold up step. It really hurts our legs, back and arms getting in and out of the truck.Ben H. | Reservación
Servicios adicionales en esta ubicación
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