Customer Reviews for U-Haul Moving & Storage of North Port

4,551 comentarios

5055 Pan American Blvd   North Port, FL 34287
(Pan American & US 41)

(941) 426-6464

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(941) 426-6464

5055 Pan American Blvd
North Port, FL 34287
(Pan American & US 41)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

have people who know your store hours and do what they say they will. When I reserved trailer was told they were NOT open sunday so I rented it for two days, when I picked it up was told they WERE open sunday. Was told that as long as I had it there when they opened at 9 I would NOT be charged for another day. I was. Worker there did not give me credit for second said he would correct and send email to confirm, called back few hours later, since I had not received email, another worker said he was on computer doing it as we spoke. I STILL DO NOT have confirmation of refund. It is only $15, it is not about the money, it is about your company's integrity. If anybody here asks me if I would recommend them, my answer is a NO.

Evan D. 
Clasificación:
5.0

Nothing to add

Gregory K. 
Clasificación:
5.0

I'm and out quick

Travis C. 
Clasificación:
4.0

A little slow finding equioment, but pretty smooth overall. helpful

ron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrei L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheyne C. 
Clasificación:
3.0

Check safety chain. A must

Randal U. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephen V. 
Clasificación:
5.0

Thank you for everything!

Michelle C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

Pick up and drop off both were handled smoothly and quickly. Very pleased with the service at this location . Would definitely recommend.

Malcolm D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JULYA LANELZA D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Harvy M. 
Clasificación:
1.0

The service was poorly communicated. Nobody explained that we should fill out a questionnaire or give a phone # to receive a text about any issues with our rental and we were given a truck with no AC in Florida where it is 80 degrees out. We should have been aware of the issue before we paid FULL price for this rental truck.

Daniel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald P. 
Clasificación:
5.0

Everything was great

DAVID A. 
Clasificación:
5.0

Good variety of equipment. Efficient customer service.

Bruce R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry D. 
Clasificación:
3.0

No after hours drop off. U-Haul website and mobile app drop off feature would not work and took half and hour just to drop off truck

Chris D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

Nice people and an easy procedure. Thank you.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renzo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah F. 
Clasificación:
4.0

I would recommend to have more trailers because when I need the trailer uhaul doesn't have for that time.

Victor B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

john C. 
Clasificación:
5.0

The customer representatives and support personnel were outstanding.

Harold L. 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
5.0

Very helpful and friendly staff

DAMARIS V. 
Clasificación:
2.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randall B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis C. 
Clasificación:
5.0

Nada

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

Great people!

Dennis L. 
Clasificación:
5.0

The people here at the north ports location were super helpful and friendly.

marice C. 
Clasificación:
4.0

Same as the last comment

Thomas B. 
Clasificación:
5.0

Richard is professional and thorough. We received immediate attention to our needs. Our rental unit was clean, had easy access and we felt confident in the safe storage of our items. Thank you to Richard and his staff. ⭐⭐⭐⭐⭐

chris s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Orlando H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
4.0

Neighbor moved in smoke filled stuff and all of my things were contaminated.

David M.  |  Overall Experience 
Clasificación:
5.0

I enjoyed my experience with this location

Shantel B. 
Clasificación:
5.0

The driveway is a very tight swing.

mark P. 
Clasificación:
3.0

Customer service is very blunt and not friendly. I was overcharged after being told I would only get charged a certain amount more. They gave me broken equipment and refused to refund it as well. Wouldn't use this location again.

Kaleb M. 
Clasificación:
5.0

Very nice and friendly U- Haul I would highly recommend this store for all your rental needs.Everything went well and I'm sure it will again.

Ronald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Earl D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
4.0

A more consistent employee knowledge of the business.

CLEVELAND W. 
Clasificación:
2.0

I was charged for equipments that I was never provided with also I returned the truck half tank as I took it half tank and I was charged for $18.00 very bad experience.

Moqraine L. 
Clasificación:
1.0

A leak developed above our storage unit after Hurricane Ian. I removed a few damaged items. The management's solution was to put a tarp above our unit. When it rained I could hear rain dripping on the tarp and see a puddle accumulating on it. Whenever I went in to the office to check on the status of the roof repair or the availability of another unit, there was always someone new at the front desk who was unaware that there was a problem. There's a big turnover in employees. One time when I went to our unit, I saw someone moving out of a unit. I went in to the office to inquire about the possibility of moving in to that space. The employee had no idea how to put my name on a wait list nor was he willing to take my phone number or write a note to give to the manager. We have left U-Haul and moved into another storage unit in North Port where we have responsible management that responds to our needs. And, we do not have a leaky roof!

allamanda g.  |  Overall Experience 
Clasificación:
5.0

Great service

Vasiliy M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

Process went smoothly

patrica A.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Shushane D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shushane D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shushane D. 
Clasificación:
5.0

Professional. Prepared.

Stephen M. 
Clasificación:
5.0

Very helpful.

DONALD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

Very helpful staff

CAROL B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

Definitely have their acts together ! Not all U hauls are like this !

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzann M. 
Clasificación:
5.0

Keep doing what you do.Top notch service .tnks

Steve L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredrick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM M.  |  Overall Experience 
Clasificación:
3.0

We specifically told person renting dolly, tow doll and 20 ft truck that we wanted to waive ins through you; when I looked at the receipt after we left I were charged 16.00 we have extra insurance through our USAA account. It can be refunded back to card my husband used. I ThanKs in advance. Sheila and Dale Wilson 239-565-3818$

Dale W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dionne R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale A. 
Clasificación:
5.0

Everything was just fine thank you

Greag S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toby R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
4.0

Check equipment to make sure it is all in proper working order

WILLIAM T. 
Clasificación:
3.0

I place my reservation several weeks ago. I wanted to pick it up in Englewood, FL and return it to the same location. I was then called and told that that location didn't have a truck available, so they moved me to another location in Englewood, then a week before my reservation I received another phone call saying that location did not have a truck for me either and move the location to port charlotte. The day I was to pick up the truck I called around 2pm to see if I would pick it up earlier. I was then told that, the location dis not have a truck for me as I was suppose to pick it up at 6pm. I was told I would get a call back. Over an hour later I got a call back and was told that I now have to pick up and drop the truck off in North Port. I was very displeased with the customer service that I received as I placed this order several weeks ago and there should have not been this difficult to get a rental truck.

Crystal W. 
Clasificación:
5.0

El cliente no dejó un comentario.

john D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
2.0

Fa ility had way too many rental trucks and trailers making it almost impossible to come in with my trailer to get items for work. I understand Florida is a popular destination but making lanes so tight or completely blocking is nonsense especially given I was paying top dollar for a unit

Terry G.  |  Overall Experience 
Clasificación:
1.0

Horrible customer service

Lazaro C. 
Clasificación:
5.0

The only issue I had was while I was on my way to Ohio, I ran into a rainstorm and the passenger wiper was broke and it made terrible noises while in use. It really needs fixed before the next person has to deal with it.

Julie P. 
Clasificación:
4.0

El cliente no dejó un comentario.

john K. 
Clasificación:
5.0

El cliente no dejó un comentario.

yury K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victoria C. 
Clasificación:
1.0

Told we could not off load our car from auto transport on their lot and stated that we should have gone to our residence to unload car and then brought trailer to them. Had to drive across street to professional building parking lot to unload. Thomas and Cody were rude. After car unloaded then drive onto their lot so that transporter could be disengaged from our truck. Going to our residence and unloading and then returning with empty transporter was out of our way. We choose this location for its convenience.

ellen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger C. 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ralph Matt A. 
Clasificación:
3.0

The lady who waited on us was so nice. Although when we first arrived the man told us if we didn't make a reservation they had no trucks available. He was not nice to us. My mothers moving co canceled that day and we had no choice but to rent a truck and move her ourselves. Thank you for the kind and understanding lady. If she hadn't spoke up we would have walked out. Shane on the nan for just being rude.

shirley B. 
Clasificación:
3.0

Wasn't told I had to return on full tank just that I'd be charge for miles, then when return I was told it cost my 5 a gallon plus 44 dollars for a fee.

Anthony L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary j.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

marcia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex S. 
Clasificación:
4.0

I had reserved a truck on-line but discovered a better deal when I was at their office. The gentleman changed my reservation and gave us the better deal which I appreciated. Great job!!

Leroy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

john C. 
Clasificación:
5.0

They work hard and get the job done👍

Dennis T. 
Clasificación:
1.0

I had a reservation to pick up an auto transport and they didn't have one. I needed it to pick up a car in Orlando and they couldn't find one. After over 30 minutes on the phone with U-Haul and the office trying to locate one, I had to leave in order to make my appointment to get the car. Fortunately as I was leaving an AT showed up. But after this fiasco, I was nearly an hour behind schedule.

jared B. 
Clasificación:
1.0

Boat trailer damaged. Uhaul denied claim of damage. Sent letters of non payment after boat was removed on 10/5/22. This survey even shows incorrect date of departure. Yea

laurie h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

peter m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

scott s.  |  Overall Experience 
Clasificación:
5.0

Awesome, facility was spotless, staff was awesome. Very pleased.

John B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Carol B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joshua i.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

REBECCA K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JUAN S.  |  First Impressions 
Clasificación:
5.0

I'm a big U haul fan.

bruce c.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Suzanne D.  |  First Impressions 
Clasificación:
5.0

The new management is amazing, very understanding and willing to work with you, will recommend this place to everyone.

GIVETTE D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra G.  |  Online Move In 
Clasificación:
1.0

A joke!

Ron B.  |  First Impressions 
Clasificación:
5.0

The team )John, Jeff and Cody) were ALL helpful. The facility was busy and they respected me and my time. Offered to even back my truck up with the trailer. Thanks to management for hiring professionals! Joe P

JOSEPH P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aleksandra A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deshawn B.  |  First Impressions 
Clasificación:
5.0

Excellent location, friendly people, 100% available, 100% recommendable

Jesus O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nesreen F.  |  First Impressions 
Clasificación:
2.0

Please Share Your Experience with Us

Carleen A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale M.  |  First Impressions 
Clasificación:
2.0

The facilities are very crammed together. Trucks, trailers, RV's etc are constantly parked along the roadway between all the buildings and thus our personal unit. We could barely squeeze thru just to get to our unit and then had to back out and turn around to get out.......not an easy thing to do when pulling a trailer. Very inconvenient setup. Would not recommend this place.

JEFFREY M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathleen L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GRACE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis T.  |  Overall Experience 
Clasificación:
3.0

Good place. Sometimes it's hard to get through the lot because of too many trucks and trailers. Also, kept increasing the rent.

Kelly M.  |  Overall Experience 
Clasificación:
1.0

employees at north port location are mostly rude and all complain about being too busy and are tired , overworked and have sudden fits of anger when you ask them to honor the promotions I signed up for online( free day with previous reservation of trailer/ truck. yell at you in front of everybody and say "thats not how we do things here and we are not going to honor it if you simply have a reservation for abtrailer/truck and get a free month because you could cancel the reservation. that the only way was to have signed a contract today for a truck trailer to get the offer. oh and sorry you cant sign a contract for that trailer because we dont have it in stock. yelling at me the whole time. (This was a CSR named Kody allen) so i called uhaul online when i got home and spoke to operator and she called the store and spoke to RICHARD Perrin (Gen manager) and she said he was suppoed to call me today but is mid afternoon and i didnt receive the call and its almost 3pm. Also when i got to my unit today there were 2 uhaul moving trucks parkd in front of my door(drive up access) and i had to ask the front desk if they could move them ( she only moved one and i was still blocked by the front end of the second truck still no drive up access. and then i ask them about the gate code and hours and they inform me that the security gate is broken and that i( or anyone) can drive in 24 hours a day!!! i do not feel very secure with my belongings in this facility, so far everything stinks.

Terry f.  |  First Impressions 
Clasificación:
3.0

There are too many trucks and trailers at the facility. You can barely drive in and park then when you park ypu have to move bc ppl only have 1 way in and out all the isles are full non stop The staff is helpful, great service just too crowded I would come back if it wasn't so crowded

JEANETTE E.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

THERESA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSE G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

susan w.  |  Overall Experience 
Clasificación:
2.0

The facility was not well organized, trailers and trucks surround the storage units to the point staff had to move them or we did to get out and for other customers the staff had to move a truck that was infront of there unit. I purchased insurance and a look from the staff on the start date of my rental, the staff member did not inform me the lock i had chosen would not comply with my insurance coverage until about 3 weeks later. Upon arrival the storage unit i had reserved and which was available online was not available and i had to purchase a bigger unit at a higher cost then i had wished to spend. The staff did remind me to get my lock but that was the extent of the useful service I felt was provided.

Taylor S.  |  Overall Experience 
Clasificación:
5.0

Janice was extremely helpful she went out her way to make sure my needs were met.Not like her lazy co-worker the Big Guy who I needed a little help and he said Nope very coldly.

ALONZO S.  |  Overall Experience 
Clasificación:
4.0

Very helpful & convenient

DARYL V.  |  Overall Experience 
Clasificación:
5.0

Clean and adequate for my means. Staff was always friendly and helpful

Robert B.  |  Overall Experience 
Clasificación:
4.0

This is a busy facility and have limited space to store the extra vehicles during peak times. Navigating to and from you storage unit can be a challenge at times. Employees are hard working, friendly and eager to help. Gracias.

Dana E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy T.  |  Overall Experience 
Clasificación:
1.0

We reserved a space 10x20 from out of state two months in advance. When we arrived, you didn't have such a space available. Best you could do was two 10 x 10 spaces far apart for more money!! The latches on the storage units were crap and broken. The storage lot is so full of rental trailers and trucks you can't even get close to your storage locker. What a disaster this place is. We couldn't get our truck or trailer close to the storage we overpaid for. NO! I would never suggest anyone EVER deal with your facility. For the prices you charge.... clean up the yard!!

Tad J.  |  Overall Experience 
Clasificación:
5.0

The parking of trucks were a bit tricky at times and tough to get around.

Kathya S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Benny C.  |  Online Move In 
Clasificación:
2.0

El cliente no dejó un comentario.

Dennis R.  |  First Impressions 
Clasificación:
5.0

Great service, nice folks!

Judy T.  |  First Impressions 
Clasificación:
5.0

Very organized and fast

THOMAS LEE M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill B.  |  Online Move In 
Clasificación:
2.0

Jeffrey was generally unpleasant to interact with. There is almost never someone at the location to speak with over the phone. The call center tries their best to answer questions but without knowledge of the exact location it never pans out. Will not be returning.

Brittney B.  |  Overall Experience 
Clasificación:
2.0

very disorganized and very difficult to get into the facility because trucks are always blocking the very narrow drive

Timothy T.  |  Overall Experience 
Clasificación:
5.0

Would recommend this place to anyone. However, they didn't have a truck so had to get that from another u-haul location that I would never recommend to anyone. Infact, I plan on spreading the word about this far less then good service I received. Sorry about that.

Gordon T.  |  Overall Experience 
Clasificación:
1.0

Staff was rude and inconsiderate. Blocked our unit with trailers along with trucks which made it hard to access our unit. Automatic payment setup did not work for over 6 months causing a fault in my contract and staff didn't notify me pertaining the issue from June all the way till the middle of November.... 6 MONTHS!!!!! THEN GAVE ME A HARD TIME when I wanted to get me stuff and move it to one of my other three units I have elsewhere. I will never use Uhaul company or recommend them to friends or family. This was the Pan American facility in Northport FL. 100 PERCERNT DISSATISFIED!!!!!!! Vincent

Vincent D.  |  Overall Experience 
Clasificación:
4.0

A little tough to get someone to answer the phone

Michael T.  |  Overall Experience 
Clasificación:
3.0

Late fees are outrageous. Not calling customer to inquire about payment that did not go through on auto-drafts before charging a late fee. Calling customers saying items are going up for auction if account is not brought current when the reason the balance is so high is because of fees.

Rueben R.  |  First Impressions 
Clasificación:
5.0

The staff at North Port U-Haul on Pan American in Florida were always helpful and professional. I would recommend them to anyone.

Mary P.  |  Overall Experience 
Clasificación:
5.0

Staff members were friendly and helpful, units were clean and easy to get to.

Danielle R.  |  First Impressions 
Clasificación:
3.0

Access to storage unit communication was poor. Was texted 2 gate codes that did not work for after office hours access.

Adam H.  |  Online Move In 
Clasificación:
2.0

Had to throw away quite a bit of things due to mold and mouse:rat droppings and things being chewed threw and chewed on. Dirt and grim all over everything, the storage units do not seal good when the door is shut. Rodents are bad and I'm assuming the place does not control pest and rodents up to par. We won't ever use a uhaul storage unit like this again

Jonathan C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

joseph r.  |  Overall Experience 
Clasificación:
1.0

Horrible never got help and paid extra for hours and climate control that I never received worst place ever I moved to life storage

Thomas M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JAY C.  |  Overall Experience 
Clasificación:
3.0

There was so much equipment around making it difficult to access the storage unit easily.

Larry W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CATIA F.  |  Overall Experience 
Clasificación:
5.0

They were great

Monica D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Marjorie B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles D.  |  Overall Experience 
Clasificación:
1.0

When my husband arrived to pick up or truck and locate our until we were told that there was no unit for us and could not find our contract number despite U-Haul taking our money for the unit. The whole thing was a nightmare and never got resolved.

Dyllan R.  |  Online Move In 
Clasificación:
1.0

Two days in a row I can not get into the facilty to get to my unit. The gate code sent does not work then they give me a card to use and that does not work. This has been the worst experience

TALESHA K.  |  Online Move In 
Clasificación:
5.0

No process was really great. I thought it was going to be much more difficult. The North Port U-Haul storage center was extremely busy, and they had a lot of vehicles and trailers so much so that at one point I was almost unable to get to my storage unit. I was able to get to the unit, by driving slowly and watching my mirrors. This is not a bad thing but it does say that they need more land and storage space for their vehicles and trailers. Overall I'm very happy with the experience. And I will be using this same service in the future if needed.

Brian K.  |  Overall Experience 
Clasificación:
5.0

They have been very helpful. This is the second time I've used their services. I wouldn't recommend anyone else. 

Laurie S.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Emma C.  |  Overall Experience 
Clasificación:
4.0

my only negative is I wish there was another exit /entrance for the back and/or that the lanes were bigger or basically not blocked all the time by either Uhall trucks and trailers or other people using their units. it was sometimes impossible to get to my unit and i only went there maybe 6 times in the 2 years i had the unit. I had another unit at this location before, it was right by the return area and even though it was up front i still had issues getting to it because there was a returned Uhaul truck there. other than that, all good.

Lori W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Don G.  |  First Impressions 
Clasificación:
3.0

Staff was always great to work with, however the unit we had (end unit) the bottom of exterior wall was rusting away and we could see daylight and lots of bugs inside.

Don G.  |  Overall Experience 
Clasificación:
5.0

Everything was perfect except one thing, it was really congested with trucks and trailers. Given the layout of the facility, and the volume of business you do, I don't know how it could be easily fixed. It did feel like you were doing your best, and your people were over the top courteous and willing to help. You have a great group of people working there. Thank you for the service you provided to me and my family it was a pleasure doing business with you. Brian Reeves

BRIAN R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ALIVIA D.  |  Overall Experience 
Clasificación:
2.0

The worst experience ever! Really disappointing ! Im not the only one to have experienced this!

kattya r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CATIA F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

robert m.  |  Overall Experience 
Clasificación:
2.0

We had a confirmed reservation (Reservation #:830027-00107295) for a 10 x 20 unit. The reservation was made almost a month in advance for a cross country move. When we arrived we were casually told there was no 10 x 20 units available as if it was no problem! The best they could do was 2 - 10 x 10 separate units. And to add insult to injury we are now going to be charged $129.99 a month for each ($259.98 total) rather than the $179.99 for the same amount of space. But standing at the counter with a full truck and movers on the way, what choice did we have? Doesn't seem fair we pay more every month for inconvenient, separated, spaces due to U-Haul not being able to honor their commitment. Felt like a classic Bait and Switch.

Tad J.  |  First Impressions 
Clasificación:
4.0

Gracias

Darrin G.  |  Online Move In 
Clasificación:
5.0

It was nice my boxes were safe uhaul is best thank you 10 stars

Mary H.  |  Overall Experience 
Clasificación:
3.0

The parking lot for that particular location is horrible. They store/park too many vehicles there and you can't maneuver a large truck around there easily. I always felt like I was going to either hit my truck or one of their buildings. It would have been easier if they didn't store so many in front of peoples storage units. There were many times that we had to go to the office to have them move their vehicles to be able to get into our storage unit.

MEGAN G.  |  Overall Experience 
Clasificación:
5.0

Only issue is it's so very busy here, extremely difficult getting in or out. Staff was great, customers were rude, would park and block driveway.

Mary Beth H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jane B.  |  Overall Experience 
Clasificación:
4.0

staff helpful and polite busy place

Stephen K.  |  Overall Experience 
Clasificación:
2.0

We had a problem several times with trucks or trailers blocking access to our rental space.

Robert S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Grethe C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine B.  |  First Impressions 
Clasificación:
5.0

Richard was outstanding - he was friendly, helpful and I appreciated his help and customer service!!

robert m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John D.  |  Online Move In 
Clasificación:
5.0

The GM Richard and his staff were extremely friendly and helpful!

Louise P.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful staff. Thank you!

Judy N.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Tonya K.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Emma C.  |  First Impressions 
Clasificación:
5.0

The people there were so helpful and I knew I would feel safe there! Thank you for making things so easy! Jane Baker

Jane B.  |  First Impressions 
Clasificación:
2.0

I had no windshield wiper on driver side and my truck smells like pee

Lisa L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Queta G.  |  Overall Experience 
Clasificación:
5.0

The staff was extremely helpful and very nice.

Judy N.  |  First Impressions 
Clasificación: