Customer Reviews for U-Haul Moving & Storage of North Helena

713 comentarios

1700 Cedar St   Helena, MT 59601

(406) 417-3026

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(406) 417-3026

1700 Cedar St
Helena, MT 59601

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Everyone at the Ceder street U-Haul is very easy to work with. It is also very nice to have storage available.

HELEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Crystal S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELIN ELLEN H. 
Clasificación:
5.0

Very fast service. Very much appreciated that after a long moving weekend.

Elise W.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful staff.

KATHLEEN M. 
Clasificación:
5.0

kind knowledgeable friendly the best

CAROL S.  |  First Impressions 
Clasificación:
5.0

Very accommodating!

PAMELAUNE K. 
Clasificación:
5.0

great service and wonderful crew to work with...

MARY LOUISE S. 
Clasificación:
5.0

The staff was very friendly and helpful.

BRADFORD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE D. 
Clasificación:
5.0

Great

Jeana S.  |  First Impressions 
Clasificación:
5.0

they went above and beyond. they were all very nice and helpful.

mary s.  |  Overall Experience 
Clasificación:
5.0

Thanks so much for being so willing to help us out with all of the changes we had to make.

RODNEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Viktor S. 
Clasificación:
1.0

On the way to our destination the drive lights on the trailer died. The guy who hooked us up had to really force them to get them to work. We had to go back to the first house to get thr other vehicle to drive behind and act as rear lights.

REBEKAH G. 
Clasificación:
5.0

Everyone was very polite. They made the process quick and easy.

Bradford M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNICE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA MARIE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

They were very understanding and reasonable when it came to needing the truck for a bit longer than we had planned.

America R. 
Clasificación:
4.0

Clay and Staff were amazing, this is why all my moving needs are thru UHaul! The other 4 phone calls from Billings MT could've not happened!

HEATHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN G.  |  Overall Experience 
Clasificación:
5.0

Clay does a great job... always helpful

DAVID S. 
Clasificación:
2.0

Communication! I made this appt. weeks ahead of time and the day before I called to confirm and they told me the truck would be at a different location which is fine but if I didn't call, I wouldn't of known that and would of wasted time. Then after confirming a 5 pm pickup several times. I receive a phone call twice in the middle of my work day and am being asked if I still want the truck? So then I have to wasted my time again and call back and tell them what I've told them several times. Then when I pick up the truck, the dolly wasn't in there and I had to go back and get it the next day and the pad lock broke and had to be returned because I didn't get a proper review of the truck or the locking mechanisms that I would at any other store. I will say the lady who I picked it up from was great! At least she was nice. However, I found out later she was alone at the store when I picked it up and that was the reason I was given to why this happened from someone the next morning. If there were better communication and a a better process that other uhaul locations use then none of this would happen.

Peter D. 
Clasificación:
3.0

The person that helped me was unprofessional. Seemed annoyed that I was there and he had to do his job. Was very very fast and didn't explain anything. When I returned the uhaul he said it was too close to closing and would look the truck over later. He typed in the mileage wrong and charged me for over 200 miles when I only drove 15 miles. The person that helped me fix the miles issue the next day was helpful however and seems to have gotten the charges corrected.

KORY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN MARK T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DYLAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ron h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C. 
Clasificación:
3.0

Hindsight being 20-20, we should have refused the truck and insisted on another. Tires on the truck were worn out, with the wear strips showing all around. When we hit a hard rain storm, we had to stop because the truck was unsafe. The wipers were also in need of replacement. The windshield was dirty inside and the center armrest and cupholders had dried on residue from spilled drinks. There was a used face mask behind the drivers seat.

JONATHAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA L. 
Clasificación:
5.0

The whole experience could not have been better. I will use their service again….saved me so much time and money. Highly recommend!

CAROL H. 
Clasificación:
5.0

My U-Haul experience exceeded my expectations from pickup process, price, comfort and ease of driving, boxes and supplies, and room to fit all my items.

Sarah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL M. 
Clasificación:
5.0

All was great. The truck was easy to drive!

CRAIG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen W.  |  Overall Experience 
Clasificación:
5.0

Appreciate the controlled climate units and after hours availability

Mary L K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA N. 
Clasificación:
5.0

Always pleasure to work with Clay and his staff!

DEAN M. 
Clasificación:
5.0

My only complaint is that rent for units is not prorated. I paid for a full month, but I only used about a week of that time. I didn't realize this when we signed up for the unit and so it was a bit of a shock when I anticipated getting a couple hundred dollars back only to learn I wouldn't get any refund.

Pearl m.  |  Overall Experience 
Clasificación:
5.0

Professional.

RICHARD E. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

The building and facilities were great and management and crew incredibly accommodating and easy to deal with

tracy l.  |  Overall Experience 
Clasificación:
5.0

Great staff and a great place to keep your things safe, clean, and secure. I really appreciated the ability to back my 26' truck inside to unload and load my belongings. Both times it was raining and I didn't have to worry about things getting wet. They also have plenty of carts to help you move move your things. The staff went above and beyond to help me when I needed it. Highly recommend this facility to store your things in an inside controlled environment.

Curtis O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT B. 
Clasificación:
5.0

The windshield gasket (outside) had been damaged before we ever rented the truck -- it looked like someone tried to fix it with glue and tape. When we were driving from Helena to Butte, the rubber gasket loosened and slapped the passenger window. It was a bit of a shock, but we made the trip successfully. Other than this, the truck worked fine.

ROBERT C B. 
Clasificación:
5.0

Nothing the service was great.

BRIAN N. 
Clasificación:
5.0

Very pleased with the service. Clay is wonderful to work with!

DEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorene O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

Clay is always amazing

DAVID S. 
Clasificación:
5.0

Recently moved to Montana and UHaul was the only storage facility that had available storage units. To our surprise, we found that this facility was the best all around. Very accommodating, professional and courteous. We were extremely pleased with this business. Thank you UHaul for being there for us in our time of need.

Jennifer C.  |  Overall Experience 
Clasificación:
5.0

Was there less than 10 minutes to complete my turn in.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sadie G. 
Clasificación:
5.0

After hours' drop, so we did not have interaction; however I will say that the location appeared to be clean and inviting. I would recommend.

Kathleen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON H. 
Clasificación:
5.0

He was sooo fast!!!

Blair S. 
Clasificación:
3.0

El cliente no dejó un comentario.

IRIS G. 
Clasificación:
5.0

Very nice staff, second time I have used this place and will continue to in the future.

MARK O. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON W. 
Clasificación:
5.0

It was so much cheaper than a moving company and so much less stressful than using a bunch of friend's trucks!

MORGAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna F. 
Clasificación:
4.0

El cliente no dejó un comentario.

KAREN JONELL T. 
Clasificación:
5.0

Large lot to get in and out of. They didn't have the truck size I had reserved and gave me a slightly bigger one at no additional cost. Even the check in was easy.

David N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET S. 
Clasificación:
4.0

I returned the trailer an hour earlier than the contractual time. The next day I get a call from some stupid bitch accusing me of not returning the trailer at all. Her: “Hello is this Raymond speaking?” Me: “Yes” Her: “our records show you were supposed to return the trailer yesterday” Me: “I returned it yesterday and an hour earlier!” Her: “ok” (proceeds to email me my receipt) I hate thieves and especially hate being accused of one. Please school the female idiot that called me @09:27 on 21 Sept. on customer service without accusing the renter of theft.

RAYMOND V. 
Clasificación:
5.0

You guys are awesome so much better then the other uhaul across town!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

JOSEPH DARIO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

COLE H. 
Clasificación:
5.0

Clay is great:)

DAVID S. 
Clasificación:
5.0

It was a easy process to pickup and load our u-boxes. The staff were great to work with and were very helpful with switching out each container. Thanks for making our move go smoothly!

Nathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE S. 
Clasificación:
4.0

The rented vehicle worked, but was in rough shape.

Michael F. 
Clasificación:
5.0

Maddison was amazing to work with!

KIMBERLY W. 
Clasificación:
5.0

Super nice facility and great location.

Monica R. 
Clasificación:
5.0

Had to wait over 10 minutes for service. The worker was the only one there. He was very friendly and helpful.

Arthur W. 
Clasificación:
5.0

I I really I am pleased with the service of the representatives that took care of my needs for that day and previously in a professional, timely and efficiently..👍🏿 Thanks

Vincent G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD D. 
Clasificación:
5.0

No improvement necessary!

TIMOTHY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan P. 
Clasificación:
5.0

Trailer rental was super quick and easy. Great customer service!

RAYMOND V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA D. 
Clasificación:
4.0

Alway have a pretty good experience with U-haul!

Keith G.  |  First Impressions 
Clasificación:
1.0

Way to expensive.

ken c.  |  Overall Experience 
Clasificación:
5.0

The general manager was great, excellent customer service and knowledge of the system. Would use this location again.

ELLIOTT O. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM WALLACE S. 
Clasificación:
5.0

Appreciated their friendliness and the quick turnaround

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY H. 
Clasificación:
5.0

Highly professional, courteous, helpful, provided assistance in arranging movers (strongbacks 4U) awesome all overall. Will use both in near future as we find a home to move into. All A+

Jose L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY DONN E. 
Clasificación:
5.0

Very quick check in, truck was in great shape

JEFFREY S. 
Clasificación:
2.0

I had to drive 2 hours to pick up the truck I reserved (Missoula to Helena and then 2 hours back)

Lisa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA A. 
Clasificación:
5.0

Friendly folks

MATTHEW D.  |  First Impressions 
Clasificación:
4.0

People were great, the equipment was questionable.

greg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt P. 
Clasificación:
5.0

Mike was a joy to work with! He was friendly, engaging and funny while maintaining professionalism!

RHONDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy P. 
Clasificación:
5.0

The trucks drivetrain held up to the task. You're employees are great; they let me park my truck at the location all day. They handled my reservation when I showed up to the wrong location. Thank you. They only thing I could think that was a little rough was the steering on the truck was a little loose, and the cv joints maybe needed changing. But, I really can't complain.

Patrick P. 
Clasificación:
5.0

Nothing.

Ivan J. 
Clasificación:
5.0

The cab was not cleaned. Had sticky stuff all over the console. Trash on the floor

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JODI W. 
Clasificación:
5.0

Mike is awesome. He's a keeper! Great customer service!

HOLLY R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LANDON K. 
Clasificación:
5.0

Great customer service. ⭐️⭐️⭐️⭐️⭐️

Donald G.  |  First Impressions 
Clasificación:
5.0

Can't say enough good stuff about Mike. He was a huge help and very accommodating. Professional and friendly. Even though we came in at the end of the day along with about 6 other people wanting help in one way or another. He stayed composed and friendly the entire time.

HOLLY R. 
Clasificación:
5.0

the gentleman who took care of the reservation, trailer hookup and inspection is great.

JAMES M. 
Clasificación:
5.0

The employee setting up our rental was extremely helpful, knowledgeable and worked with our changing schedule. Very happy.

CORY S. 
Clasificación:
5.0

Best location I've used. I like that the lot is all open which makes getting the truck in and out super easy.

Joseph T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B. 
Clasificación:
5.0

Make sure the same size truck is available that the customer reserves online.

Robin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rowan V. 
Clasificación:
5.0

Your people were competent, friendly and were focused. Very satisfied! Thank you

RICKY DONN E. 
Clasificación:
5.0

It worked out very well. There is nothing I would change.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS T. 
Clasificación:
4.0

I asked to change truck sizes and was told there were none available, I went down in person and switched truck sizes easily. Maybe the first person did not check other locations or pick up times? We got just the right size and everything went very smoothly from pick up to drop off!

DAWN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

cathy b.  |  First Impressions 
Clasificación:
5.0

The manager at this site has always been very helpful and freindly.

Darrel J.  |  First Impressions 
Clasificación:
5.0

Clay was extremely helpful….best service I ever had!!!!

Michael D.  |  First Impressions 
Clasificación:
5.0

They were awesome!!!!🌼

leslie m.  |  First Impressions 
Clasificación:
5.0

Great helpful staff

Matt C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

robert p.  |  First Impressions 
Clasificación:
3.0

The manager was simply amazing. The first person I felt with however was EXTREMELY rude. Next time if he is there I will definitely be taking my business elsewhere.

KAYLA P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kim s.  |  First Impressions 
Clasificación:
5.0

Service is trustworthy and always efficient. Wait times for pick-up/hook-up AND returns is particularly fast. Recent rental of 26 ft. truck for moving daughter, plus temporary storage is greatly appreciated.

D B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tony r.  |  First Impressions 
Clasificación:
4.0

Clay Edinger (mngr?) 1700 Cedar St Helena MT was outstanding , glad the art of customer service isn't lost , as good of service I've seen in a while . You better be paying him well because there will come a day a business owner uses your service and convinces him on a greener pasture elsewhere , great employee you have .

PAUL O.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Doris B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas B.  |  First Impressions 
Clasificación:
5.0

Clay is great to do business with.

michelle s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gunner B.  |  Online Move In 
Clasificación:
5.0

Excellent service

rolf s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

noela d.  |  First Impressions 
Clasificación:
5.0

Great customer service! Friendly staff, all of them I met like 4 people all great people.

james w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorcan M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jay W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

steve k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Doreen K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lenette c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis O.  |  First Impressions 
Clasificación:
5.0

Clay is awesome to work with. He has provided multiple outdoor units for us on another project we are doing with no on site storage for material. Clay has been essential to helping us out and making sure U-Haul is meeting our storage needs.

Mike T.  |  First Impressions 
Clasificación:
5.0

Thank you Clay. Very helpful and good service. Russ Campbell 

Russ C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

brady m.  |  First Impressions 
Clasificación:
5.0

The staff is very nice. They definitely made my move in easy and convenient. Thanks.

Marcia M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba