Customer Reviews for U-Haul Moving & Storage of North Helena

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of U-Haul Moving & Storage of North Helena

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jim K. on

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Anthony O. on

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Geziza E. on

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Very friendly and efficient Services.

Cesar S. on

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Great job Mr. Patrick from Helena Mt 1700 Store. SANZ Industrial Services appreciates your professionalism .

LARRY W. on

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I had to rent a 6 by 12 foot trailer and make three trips to Helena instead of one trip. Much more of my driving time and gas. Needed to hire movers to help and unload 3 times instead of once. National call center in Phoenix really let me down.

James S. on

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Cary Y. on

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Wilma T. on

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the customer service person really didn't go out of his way to help with anything.

Karen S. on

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James N. on

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Blake T. on

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Mark H. on

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Shelby G. on

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Dropped off after hours but great location!

Anna M. on

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Zach is excellent. His customer service is superior. I am recommending You transfer All Your customers to His location on Cedar ST in Helena MT I am thankful for His help.

Brian W. on

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Cheryl W. on

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Zack was amazing very pleasant being a one man show greeted everyone Saturday morning was very busy. Great experience!!! Cheryl Warburton

Daniel N. on

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KAREN M. on

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The truck that was reserved for us by Zack was a new truck but it was switch at the last minute for an older truck with 160000 miles. The truck was worn out for a 1000 mile trip.

Dave S. on

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Jessica B. on

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Manager was great and easy to work with. Very friendly. Best experience with uhaul I've had yet.

Brian F. on

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Great experience, the general manager was very helpful, the equipment was well maintained and I would definitely use the vehicle hauler again!

Emerson V. on

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The staff was excellent to work with! The equipment was exactly what we needed.

Art P. on

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Kim S. on

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Very helpful with information and moving supplies.

Charles W. on

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Michael H. on

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Location was okay. I? did the 24/7 pickup and instructions weren’t clear. We had some hassle picking up but were able to resolve with a call. Truck was clean, but vibrated at high speeds.

norton W. on

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Great service. Very helpful.

Alan M. on

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Susan B. on

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Have more pick up trucks available

MARLA Y. on

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No instructions were given on what the tow haul button should be used for. When vehicle was started it automatically pops on. This caused having to call road side assistance 3 times. Had to take it to a shop before it was discovered that having the button on caused all the issues we were having. Took 12 1/2 hours to get from point A to Point B when it should have only taken 3 hours. Caused us to have to rent hotel room which was an unplanned expense.

Tim B. on

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Tim B. on

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