Comentarios del cliente para U-Haul Moving & Storage of North Attleboro

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of North Attleboro

Grado total:

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Shannon B.
Grado:

El cliente no dejó un comentario.

ROBERT S.
Grado:

I looked at the fuel gauge upon leaving the U -Haul facility in North Attleboro and made a visual note of the gauge. I fueled up in Warwick before returning the vehicle to the Oakland Beach ave. Location and I topped it off. I looked at the fuel gauge and saw the level displayed was buried as opposed to the level when I picked the truck up ! . With that being said, I'm sure the vehicle was not full when I picked it up and spent more of my own money to top it off because it was " Not " when I picked it up. I'm renting again on Saturday 3/28 and will take a photo of the fuel gauge before departing and will put only enough fuel in to match that amount !!

Stephen T.
Grado:

I did the online check in and it didn't help, i had to do it again when i got there. The broken side light was not documented on pickup but the return guy didn't mind. Overall very good experience and i would do it again the same way. Thanks

James P.
Grado:

El cliente no dejó un comentario.

Lee G.
Grado:

El cliente no dejó un comentario.

Gregory R.
Grado:

Very helpful staff.

Howard W.
Grado:

El cliente no dejó un comentario.

Joe W.
Grado:

The GM at this location was very personable & professional. He gave me the time I needed to ask questions & didn’t rush me. I will return to this location because of this experience.

RICHARD B. | Overall Experience |
Grado:

El cliente no dejó un comentario.

David H.
Grado:

El cliente no dejó un comentario.

charles M.
Grado:

Very very bad customer service got they was bad talk your company your computer was not work they stated waited 45 50 mins to get check out still do not do the paperwork work right I was on the highway they are calling me for my license again try to tell them I am the highway did not want to hear nothing very bad got to Middletown ct to drop off the trailer they gave me a hard will not take the trailer I had to make 5 phone calls waited there 2 hours not a very nice experience I should of not had to pay for this rental when people tell me there a a bad experience now I know what there are talking about at the end I got one nice young lady the help me out she was a sweetheart in my book we need more people like her Middletown ct location need better people at the store I seen a lot wrong things done when I was they for 2 hour the way the customers was getting treated the lady at the working there was making the customers run around looking for the truck not go out side to help them I help 2 people myself they ask me did I work here also could not answer people question the right way never seen nothing like this in a uhaul place before something needs to get done at the ma &Middletown ct location soon please i hope someone look into this thanks

Amjad K.
Grado:

Extremely helpful and pleasant employee, I believe his name is Steven.

Kevin M.
Grado:

Thanks I think Steve (General Manager) for being a great retailer!!! Top notch service and I hope to use you in the future!!

David R.
Grado:

El cliente no dejó un comentario.

Kim D.
Grado:

El cliente no dejó un comentario.

Danielle C.
Grado:

El cliente no dejó un comentario.

Joao D.
Grado:

El cliente no dejó un comentario.

Stephen M.
Grado:

El cliente no dejó un comentario.

Marc B.
Grado:

El cliente no dejó un comentario.

Ian H.
Grado:

Previous driver left trash in the truck.

Justin L.
Grado:

El cliente no dejó un comentario.

Paul D.
Grado:

El cliente no dejó un comentario.

Glen G.
Grado:

El cliente no dejó un comentario.

Henry C.
Grado:

El cliente no dejó un comentario.

Michele A.
Grado:

I reserved a trailer. The back light didn't work on the trailer. He changed it out twice and it still didn't work. He didn't have any other trailers for me to rent. He sent me to North Attleboro to get another trailer and they only had larger ones. I was not too pleased to have to take a larger trailer but was in the need so I did. I was told I would not be charged for the larger one. Well, I was. I called, sent two emails to the GM address on the receipt to ask for the difference to be refunded. I then chatted up a rep on the Uhaul site who claimed someone would be in touch with me within 72 hours to assist with this issue. Instead, about 48 hours later I got an email stating I was refunded the difference. No call. No email reply. No sorry. Just a receipt. So unprofessional all around.

LIAM S.
Grado:

I was met at the store by a Steve Lugo. WOW! Super helpful. fast, organized, and eager to please. Because of him I will be back for sure!

Ronald S.
Grado:

El cliente no dejó un comentario.

Jules T.
Grado:

El cliente no dejó un comentario.

Kristin D.
Grado:

Steven is the best, I came in again today and I was given great customer service

Daniel S.
Grado:

El cliente no dejó un comentario.

Courtney D.
Grado:

I walked into the store today to rent a truck and I was assisted by Steven and he was very attentive and very patient with explaining to me the process. I would highly recommend this U-Haul location to anyone

Dennis K.
Grado:

El cliente no dejó un comentario.

Shawn B.
Grado:

El cliente no dejó un comentario.

Robert L.
Grado:

Excellent customer service at this location. I highly recommend this location.

Michael M.
Grado:

The truck had a dolly and a bag of covers which took up space in the back, and we couldn’t use them unless we wanted to pay. UHaul should only be putting those in trucks if requested/ordered. Also, the truck we got had a horrible transmission. When you initially accelerate, it jumps, and on hills the braking system was terrible. This happened both with cargo in the back and without, so it definitely wasn’t the load causing this. Those were two minor experiences that can be improved, but overall I am satisfied with Uhaul since the customer service was great every time, I was made aware of what to verify on the truck, and it fit everything in one trip which was huge. I would definitely go back to this Uhaul, just maybe would check a couple of things next time before leaving the lot.

Adrienne D.
Grado:

El cliente no dejó un comentario.

Meaghan L.
Grado:

The truck I reserved went to the shop and I was told the night before. This was a rental being taken out of state and I was told I could not with the smaller size truck. So I had to take a 15’ truck when I originally wanted 20’. Waited for it to be cleaned. Just yesterday I was contacted it was not returned. It was returned with a full tank of gas and it should have only been 1/4. We said we would return to Brooklyn CT and somehow they were looking for it in Columbia. Apparently it has been found. A mess though

kiara g. | First Impressions |
Grado:

The employees had great information regarding expected charges and answers for any questions we had. Antonio and steven have been the best uhaul employee i have met

Derek J.
Grado:

Good experience overall. My main concern is that I requested furniture pads when placing my online order. When I picked-up the truck the associate told me the pads were in the back and to open them if I needed to use them. However, there were no furniture pads whatsoever in the back of the truck. I assumed after ordering them online and having confirmation from the associate upon pickup that I’d be all set. Come to find out I was left without any furniture pads for my move. So my request failed twice.

David E.
Grado:

Armando was fantastic. He quickly changed the size of trailer that I had reserved and hooked it up to my truck. Very friendly and professional.

Nathan S.
Grado:

El cliente no dejó un comentario.

John D.
Grado:

I’ve used U-Haul three times in the last six months and have been very happy with the service received!

Scott J.
Grado:

El cliente no dejó un comentario.

Ralph L.
Grado:

You have very friendly and courteous staff at this facility! They were very accommodating to me and provided me with my preferred vehicle of the 3 available. Drop off was just as great an experience. U-Haul is always my first and only choice when it comes to moving! Thank you!

Thomas M.
Grado:

Friendly emplyees, convenient location, win for everyone!

Joseph B.
Grado:

Upon returning my rental the employee requested I back up the trailer into a very difficult position. Meanwhile the trailer dolly was in the spot he was requesting I back the trailer into. He was obnoxiously persistent in trying to drive my truck to back up the trailer. After I informed him I did not wish for him to drive my truck (it's a current model year truck that still I owe $$ on) he immediately went silent and extremely passive aggressive, proceeded to remove the the trailer then push the trailer across the ground while the hitch assembly is scraping the ground. The trailer was probably less the 10 feet from where he asked. Honestly just not the best experience I've had with uhaul.

Eric Z.
Grado:

El cliente no dejó un comentario.

Colin J.
Grado:

Great service from the store manager. I believe his name was Steve. Fast and on time.

Robert L.
Grado:

Your advertised price ballooned to 3x as much. I shall make other arrangements for next day trip..

Luis M.
Grado:

Checkin took to long on app had to renter information multiple times

Brendan P.
Grado:

There was trash and cups left in the cab of the truck, the exterior was damaged all over. Not really happy with this experience.

Luther W.
Grado:

Excellent Service. Friendly and well trained staff.

Adam D.
Grado:

El cliente no dejó un comentario.

Jim S.
Grado:

El cliente no dejó un comentario.

Patricia B.
Grado:

El cliente no dejó un comentario.

Robert E.
Grado:

We called to rent a 26 foot truck for 3 days, and were told the truck was available but was only available for rent by the day. After calling around to several other rental places, another UHaul location was able to go online and reserve this same truck for 3 days without an issue. Once we got the truck, it was very old and shook when driven. Lastly, the back door of the truck was left open with a dolly inside that we did not rent, and we had to pull over and close the door once someone alerted us that it was open. Overall this was a very poor experience.

Rayfield D.
Grado:

El cliente no dejó un comentario.

Joseph O.
Grado:

El cliente no dejó un comentario.

Thomas B.
Grado:

The service was slow. No one was in the office when I arrived and I had to wait 5-10 minutes for someone to come into the office. I would like better recommendations about what type of rental I should get. My total cost was twice as much as my estimate.

Ashley S.
Grado:

The associate in the store was very friendly and helpful.

James B.
Grado:

Aside from being billed incorrectly, which when I called was corrected, overall good experience.

David D.
Grado:

El cliente no dejó un comentario.

Carrie T.
Grado:

Armondo was great from start to finish. He made sure the top of the truck was free of ice before I took it on the road! Thank you so much!

Dale J.
Grado:

El cliente no dejó un comentario.

William H.
Grado:

El cliente no dejó un comentario.

Michael M.
Grado:

have vehicles that are able to be dropped off at a different location

Holly W.
Grado:

everything was an excellent experience with uhaul...truck was extremely clean, excellent customer service and help.

Lance N.
Grado:

Nice young man took care of us on out and back transactions.

Alejandro S.
Grado:

Great job!! Thank you.

Richard L.
Grado:

El cliente no dejó un comentario.

Chuck V.
Grado:

Hire and better train more front desk staff. My visit lasted 45 minutes and there were four people behind me. Only one of two clerks were knowledgeable, the other almost entirely ignorant of procedure; this meant the latter had to divide his time between his own customer and those of the lesser-trained person.

Christopher K.
Grado:

El cliente no dejó un comentario.

Joseph B.
Grado:

El cliente no dejó un comentario.

Irwin R.
Grado:

The associate that helped me was stellar. Great service. New van. All perfect.

Mirlene S.
Grado:

It was cool to deal with U-Haul.

Mark D.
Grado:

El cliente no dejó un comentario.

Sean C.
Grado:

El cliente no dejó un comentario.

Matthew S.
Grado:

El cliente no dejó un comentario.

Pamela C.
Grado:

El cliente no dejó un comentario.

John D.
Grado:

El cliente no dejó un comentario.

SARAH M.
Grado:

Have more than 1 employee working on a Saturday morning. The gentleman working was great but clearly another employee would have made a huge difference. I waited an hour in line to get my rental, at NO FAULT of the man working. People were actually leaving because the line was so long. U Haul should be very greatful the man behind the counter didn't just walk out and leave!!

JOSHUA M.
Grado:

El cliente no dejó un comentario.

Gary R.
Grado:

First of all the staff were very help full and friendly . The only problem was the trailer was filthy. Oil stain on floor and needed to be swept and oil stain cleaned. Still ended up with a nasty stain on my mattress. I’m happy to say though the trailer performed flawlessly on our 3000 mile journey. Again though the staff were great.

Jerry V.
Grado:

El cliente no dejó un comentario.

joe I.
Grado:

El cliente no dejó un comentario.

Stephanie W.
Grado:

El cliente no dejó un comentario.

Robert B.
Grado:

El cliente no dejó un comentario.

Frederick H.
Grado:

El cliente no dejó un comentario.

Michael D.
Grado:

El cliente no dejó un comentario.

Erica A.
Grado:

More parking for customers

William L.
Grado:

Easy in/out with great staff. Reserving online was a wonderful convenience!

tom S.
Grado:

El cliente no dejó un comentario.

Eric B.
Grado:

El cliente no dejó un comentario.

alycia D.
Grado:

El cliente no dejó un comentario.

Michael C.
Grado:

The manager has been very helpful with all my needs kind and knowledgeable about the products they sell I have been in every weekend and will continue to one the N Attleboro location because of the professionalism the manger has

Richard R.
Grado:

El cliente no dejó un comentario.

Alexander K.
Grado:

El cliente no dejó un comentario.

Michael H.
Grado:

El cliente no dejó un comentario.

William H.
Grado:

El cliente no dejó un comentario.

Kelli S.
Grado:

Excellent service and efficient. Was nervous, first time, but all went well.

Daniel T.
Grado:

El cliente no dejó un comentario.

Heidi S.
Grado:

El cliente no dejó un comentario.

Charles F. | First Impressions |
Grado:

Extremely helpful and efficient!!! Went out of their way to accommodate my inexperience with the truck. 10 out of 10 for all their help

WILMARIE C. | Overall Experience |
Grado:

I had great service and they were very attentive. Steve helped in every way he could and I was truly grateful.

Jessica D. | Overall Experience |
Grado:

Very helpful staff with Uboxes

gladys m. | First Impressions |
Grado:

Everyone is so helpful. Steven and Alec are the best

alan e. | Overall Experience |
Grado:

very nice people

Francinette P. | Overall Experience |
Grado:

Very helpful , Steven was very kind and helpful he’s a sweetheart , moving was very smooth I was able to have a storage space close to the door I didn’t have to carry my stuff to far . Thank you !

jessica h. | Overall Experience |
Grado:

Fast, friendly service, if your having trouble with paying just contact them and they will work with you. They don't want to auction off your stuff just as much as you don't want it auctioned.

Eugene C. | Overall Experience |
Grado:

Very good experience

Jane U. | Overall Experience |
Grado:

Jeff went above and beyond to help me. He has an excellent customer service, not just to me alone but to all the customers in the store. Very clean, nice, and friendly environment. Thank you Jeff!

gary g. | Overall Experience |
Grado:

great job,well done!

No reviews have been submitted for this location.

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