Customer Reviews for U-Haul Moving & Storage of North Amarillo

2,984 comentarios

2100 SW 6th Ave   Amarillo, TX 79106
(SW 6th Ave @ S Austin Street)

(806) 373-4488

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(806) 373-4488

2100 SW 6th Ave
Amarillo, TX 79106
(SW 6th Ave @ S Austin Street)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Check my previous comments ,,,…. It's just so dang expensive, I'm very disappointed in how much I had to spend to rent this U-Haul, one way, and fill it with gas, it was just too much!! . I hope I don't ever have to rent again

KARLA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANNY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ORLANDO D. 
Clasificación:
5.0

Nothing 😁! The entire process was flawless. This was the first time I had used a service like this and was very impressed. Would use the UBox again in a heartbeat! Very happy camper!!

April B. 
Clasificación:
5.0

Loved the truck easy to park and back up .But most of all very clean the truck and the location.The buys were very nice and when I plan on moving again I'm going back.

PATRICK H. 
Clasificación:
5.0

Great customer service. Staff was very friendly and helpful

BOBBY R. 
Clasificación:
5.0

I wish I could remember the name of the kid who helped me, because he was very helpful and friendly. 10 out 10 service. Will visit this location again if I ever need a trailer or box truck again.

STEPHEN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecca G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Earl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA E. 
Clasificación:
5.0

Give Joel Witten a STAR 10!!! He is Amazing. VERY HELPFUL. 100% Better than UHAUL's in AUSTIN TX

Robert S. 
Clasificación:
2.0

customer service and more staff

CRYSTAL C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

Service was great!

KALOR W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAE CEE D. 
Clasificación:
5.0

Great & Pleasant people to work with.

Mary M. 
Clasificación:
5.0

Love U-haul They are friendly and very flexible.

Mary M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JERRY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yrineo S. 
Clasificación:
5.0

Everything was great

SANDRA KAY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATASHA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dona C. 
Clasificación:
5.0

5 STAR SERVICE! EMPLOYEES WERE GREAT! TRUCK WAS FILTHY WHICH WASN'T NO BIG DEAL! JUST BE SURE TO POINT OUT ANYTHING WRONG WITH THE TRUCK. THEY OFFERED ANOTHER TRUCK BUT TIME DIDN'T PERMIT THAT I WAS IN A RUSH! I DEFINITELY RECOMMEND THIS LOCATION!

JEROME B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MISTY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
3.0

Location is understaffed. Staff did an excellent job, but they need help.

Monty N. 
Clasificación:
2.0

Got charged 20 dollars at drop off and don't know why. This does not work.

AMERICO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN W. 
Clasificación:
3.0

I was told to go look for a car mechanic to fix my trailer hitch lighting connection and incurred charges to do so without the issue being fixed and nearly had to cancel my move that day. When I came back to the Uhaul with a different crew requesting a refund, the team fixed my Land Cruiser's issue. It was a relief to get it done, but I am not sure why it was not done in the morning.

EDWARD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY N. 
Clasificación:
2.0

Extremely rude and dismissive

SYDNIE G. 
Clasificación:
2.0

the computer keep locking down and service was slow

Bobby F. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Austin C. 
Clasificación:
1.0

Most of the employees at this location left much to be desired about customer service.

TRESTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brant L. 
Clasificación:
5.0

The service and personnel were outstanding and very friendly.

WILLIE N. 
Clasificación:
5.0

Very professional.

Chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natlynn R.  |  Overall Experience 
Clasificación:
1.0

Have People Pay The Whole Amount Before Letting Them Use The Truck I Was Charged A Outrageous Amount After I Returned The Truck For No Reason I Won't Be Using UHaul Again

TYZEANNA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Drew S. 
Clasificación:
5.0

Appreciated the friendly reception.

Darryl G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS A. 
Clasificación:
5.0

Very friendly and helpful

JONATHAN P. 
Clasificación:
4.0

Good experience overall.

GARVIN M. 
Clasificación:
3.0

I had the trailer less than 12 hours from pick up to drop off yet charged from mon til Wed. I called and no pro rate of the amount was offered!!! What a complete rip off!!!!

JOSHUA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlton C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan S.  |  First Impressions 
Clasificación:
5.0

This is not a complaint, just a suggestion: Inspect the vehicles better. Upon opening the door to the pickup, I was buffeted with the smell of cigarette smoke. The smell lingered the entire 6 hours I had the truck, suggesting extended smoking in the cab, rather than a one-time indulgence. We even found a partial pack of Marlboros and a lighter. Also, there appeared to be crumbled asphalt in the bed of the truck.

Debra P. 
Clasificación:
5.0

I so appreciated having a person on site to help me. Then when I returned the vehicle, again I was met immediately, and everything was handled very efficiently. Thank you Mrs. Coffey

Glenda C. 
Clasificación:
5.0

Nothing every one was wonderful thank you very much

Rose M. 
Clasificación:
5.0

Just keep up what you are doing and this will work fine. Sorry but I remarked about the other location and the over all people at the Rockford store and higher ups, they suck. You guys at the Savannah store are great, very helpful, polite, informative. Turned a rotten experience to positive one.

louanne K. 
Clasificación:
4.0

They were very busy.

Garvin M. 
Clasificación:
5.0

Cassidy made the return of the vehicle very easy!

RAYMOND S. 
Clasificación:
5.0

The employee who checked me out and in was the same one. Did a fantastic job and was very helpful, he deserves recognition for sure.

JOE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY M. 
Clasificación:
1.0

The trailer was not hooked up properly coming off my vehicle and causing damage. Also the outdoor man hooking up my trailer probably shouldn't be informing us of his pending murder charges. It's a little creepy to do.

KALI L. 
Clasificación:
3.0

Waiting too long

EDGAR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

glenda b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH M. 
Clasificación:
4.0

You sent me to Robles on 10th and they were closed for the day. I got no advance notice from you. By chance I went to 6th street where the truck was. Got lucky but my point is I got no notice that the truck wasn't where it was reserved.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha P.  |  Overall Experience 
Clasificación:
5.0

Was all good

Dawn F. 
Clasificación:
5.0

Manager is very helpful and cares about her customers and what is done for children and family in the community I would never go anywhere

Mary P.  |  First Impressions 
Clasificación:
2.0

If it wasn't for corporate calling them to make sure my rental combo was good they would have not rented to me. I had already tried another store and was denied. Due to what they say is a theft problem with the combo I rented. Pickup with a auto transport. So if you try to rent one here the stores will deny the rental. Total crap in my opinion. I will not think of Uhaul as an option anymore.

Steven S. 
Clasificación:
5.0

Check in the equipment the day it was returned. Understand mistakes happen. But I returned the equipment on the Aug 1st and get a call on the 5th saying my rental was overdue.

Luke O. 
Clasificación:
5.0

Great customer service! Friendly staff that was very helpful.

Clark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STANLEY P. 
Clasificación:
5.0

Very professional and fast service .

RONALD D. 
Clasificación:
5.0

Everything was great.

Matt B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley T. 
Clasificación:
4.0

We reserved a smaller trailer, but was forced to take a 20 foot instead. Also reserved a house dolly, but was not available upon pick-up.

Cathy M. 
Clasificación:
5.0

The trailer I reserved had not been returned when I went to go pick it up. However, the guys that helped me went above and beyond to make sure that I had a trailer so I could move the next morning. They even supplied me with a bigger trailer for the same rate since that's all that was available. I am so thankful for all their help!

SARAH H. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOE G. 
Clasificación:
5.0

nice efficient guys

ruth D. 
Clasificación:
5.0

Joel and Amanda are the best things on God's green earth I am so thankful that they were there to help me and assist me with my needs. Keep up the good work guys.

TIFFANY V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA CERVANTES H. 
Clasificación:
2.0

I would not recommend Uhaul at all!! This was the worst moving experience I have ever had!! Update your deposit information so people don't get hit with “hidden” charges and get screwed over!!

AMBROSINA RUTH P. 
Clasificación:
5.0

Very quick and easy return!

LAURA A. 
Clasificación:
4.0

Need more help

Trinda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris C.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Angel R.  |  First Impressions 
Clasificación:
5.0

Very nice and fast customer service.

Colby N. 
Clasificación:
5.0

They went out of there way to help me when I needed it the most I really appreciated it.

Cynthia M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GRISELDA IVONNE G. 
Clasificación:
5.0

None needed.

TAMMY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDON P. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LANCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

Very easy to check in and out on my phone so that was a big plus and the people were friendly.

Markley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joycelyn M.  |  Overall Experience 
Clasificación:
4.0

All was good..

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLTON S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRISELDA IVONNE G. 
Clasificación:
2.0

The woman who hooked up my rental trailer damaged my bumper. I was told I would hear from the manager very soon. That was nearly a week ago. She was very nice, but I would like to get the money back for my rental or some type of compensation for the damage fone to my bumper.

SETH N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paula T. 
Clasificación:
5.0

Customer service was fantastic.

DAVID D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin D. 
Clasificación:
2.0

Went to pick up the truck and it was parked in between two other trucks. had to call customer service to have the location dispatched out to move the other trucks.

Lisa T. 
Clasificación:
5.0

Clean and secure, great customer service.

Claudia C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Waleed R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rodney r.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lorenzo E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GIA-JODECI T.  |  Overall Experience 
Clasificación:
5.0

So easy and the lady in the office was very friendly and helpful!

Eugenia S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

glenda b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

maryanne i.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

kimberly H.  |  First Impressions 
Clasificación:
5.0

Great customer service.

Ben G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela P.  |  First Impressions 
Clasificación:
4.0

Everyone went above what I was expecting to help me get into a unit. Even when I couldn't get my code to work they made sure to help figure out what was wrong.

Joycelyn M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Brenda T.  |  First Impressions 
Clasificación:
5.0

Easy to rent

Ben G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

melody c.  |  First Impressions 
Clasificación:
3.0

No Comment

Sue C.  |  Overall Experience 
Clasificación:
5.0

Storage room was stated as big enough for a two bedroom apartment. My one bedroom stuff didn't work in there. They are extremely small. That's my only issue.

Danny A.  |  Overall Experience 
Clasificación:
5.0

was very helpful and did a great job getting me in and out thanks

Darren C.  |  First Impressions 
Clasificación:
4.0

I had some bad experience and some good. I didn't like the fact thar 9 times out of 10 I had to abs that one of the broken down trucks be moved so that I could access my storage and the price is outrageous!! The staff at the uhaul on 6th is absolutely amazing!!! They had to put up with me and I am a handful to say the least. Every time I entered the building I could see the expression of oh my what does she want today, but the tone of their voice and the attitude was completely the opposite. They went above and beyond to satisfy my demands. They all deserve a reward for all I put them through. To the Uhaul Crew on 6th in Amarillo, Thank You All for putting up with me. I appreciate each of y'all!! Keep up the good work!! Kandrea James

Kandrea J.  |  Overall Experience 
Clasificación:
5.0

Amanda was awesome and walked me through the process to activate access to my indoor storage unit. She is a very polite person. We are planning to move to Amarillo from Temple,TX. and her facility will be our "go-to" business. Absolutely no complaints. Thank you Amanda from Sam and Lisa Longacre.

Samuel L.  |  First Impressions 
Clasificación:
1.0

The girl that checked me in did not know what she was doing. It took over an hour for her to get me my storage unit. she kept pushing me off, to go to where i had to return my uhaul truck in canyon she wanted to cancel my reservation so i could go there. Someone else has to help her so i could get going. A few weeks later i went in to rent a truck so i could move my things and she was there again and stated that they were sold out of trucks meanwhile there was about 5-6 trucks there. I went online to try and see who else had a uhaul available, THE SAME location had multiple trucks available. I felt lied to and went to home depot and rented a truck. I will never deal with this location again. Dissatisfied and disappointed.

MAIKOL G.  |  Overall Experience 
Clasificación:
4.0

Thank y'all 👍 so much good job team.....

Jason O.  |  Overall Experience 
Clasificación:
5.0

Every month when I pay for the storage unit, your staff is efficient and very good to me. I have confidence in the safety of my things that are in storage. I have recommended the U-haul on 6th street.

Toni K.  |  First Impressions 
Clasificación:
1.0

Got lied to about the storage from the beginning. Was told one thing and never got it.

cynthia t.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TAYLOR Y.  |  Online Move In 
Clasificación:
1.0

Terrible place I will NEVER use U Haul storage again!!!!!

Beverly B.  |  Overall Experience 
Clasificación:
3.0

The staff members that I saw consistently were very friendly and helpful, although there did seem to be a lot of turnover and new hires being trained often. The price of my storage unit seemed to be increasing incrementally, culminating in a $15 late fee for my unit in the last month (despite my account being set up with auto-pay and never having that problem previously). The unit itself was not entirely secure. There was a 6-8 inch gap between the wall of my unit and the one next to it, such that my neighboring unit's owner could reach an arm in take my items if I hadn't accounted for that. Elevator goes down sometimes and delays my ability to access the unit or remove items.

Trent R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Debbie L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa H.  |  Overall Experience 
Clasificación:
5.0

The facility and staff were top notch!

Greggory L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Timmothy S.  |  First Impressions 
Clasificación:
5.0

The customer service is greate they are really friendly and helpful when you rent a storage unit we had a great experience at Uhaul Moving and Storage North Amarillo

susan g.  |  First Impressions 
Clasificación:
5.0

No problems all staff were knowledgeable and very helpful

Paul M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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