Customer Reviews for U-Haul Moving & Storage of North Amarillo

3,014 comentarios

2100 SW 6th Ave   Amarillo, TX 79106
(SW 6th Ave @ S Austin Street)

(806) 373-4488

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(806) 373-4488

2100 SW 6th Ave
Amarillo, TX 79106
(SW 6th Ave @ S Austin Street)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

You have charged me $748.43 and $150.50 on 18 October 2021. On October 25, 2021, you have tried to charge me $27.40 and $9.10. I am requesting this money to be return to my account. You have never given statement of charges for these amounts. I will never use your company again. I do not have storage area or rental truck so why are you keep taking charging my account

Susan S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KATRINA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Maurice N. 
Clasificación:
4.0

I really appreciated the help with getting movers too. Even at the last minute.

JANICE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

Great staff

MICHAEL JAMES R. 
Clasificación:
1.0

Absolutely awful experience. They were short handed, which is not the employee's fault, but the ones that were there were unprofessional and very unhelpful. I feel like I was very much overcharged for the use of the truck as well. I brought it back earlier than I requested it for, but I wasn't given any sort of credit back. I won't be back to this location, and I will recommend that people not use that location too.

REECE H. 
Clasificación:
4.0

The lady who helped us was extremely helpful.

LINDA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

Got pulled over because registration was expired. Cop pulled up to me when fueling the truck to be able to turn it in.

MATTHEW C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James R.  |  Overall Experience 
Clasificación:
1.0

The reservation process is sorry. I reserved a truck but due to the company over booking trucks. I was sent to three different locations to pick up a truck and every time I went to that location there was no truck. You'll are quick to charge for mileage but no consideration was given to the customer driving all over town just to get a truck. You'll process sucks.

LINDA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

alma H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID K. 
Clasificación:
5.0

Amarillo uhaul personnel was friendly, courteous and inviting. I will definitely do business with Amarillo uhaul.

LUIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL R R. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARBRA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELLEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD P. 
Clasificación:
5.0

Gabriel was great!

MICHAEL H. 
Clasificación:
3.0

This location is short staffed. This translates into long wait times. However, this problem is a problem that the employees have no control over. Staff is friendly and helpful. The truck needed washed/cleaned inside and out. However, this attention to detail can be explained away by its staffing issues.

Bradley F. 
Clasificación:
5.0

Improve your app for self check-in.

Donald A. 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY M. 
Clasificación:
3.0

Check my previous comments ,,,…. It's just so dang expensive, I'm very disappointed in how much I had to spend to rent this U-Haul, one way, and fill it with gas, it was just too much!! . I hope I don't ever have to rent again

KARLA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANNY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ORLANDO D. 
Clasificación:
5.0

Nothing 😁! The entire process was flawless. This was the first time I had used a service like this and was very impressed. Would use the UBox again in a heartbeat! Very happy camper!!

April B. 
Clasificación:
5.0

Loved the truck easy to park and back up .But most of all very clean the truck and the location.The buys were very nice and when I plan on moving again I'm going back.

PATRICK H. 
Clasificación:
5.0

Great customer service. Staff was very friendly and helpful

BOBBY R. 
Clasificación:
5.0

I wish I could remember the name of the kid who helped me, because he was very helpful and friendly. 10 out 10 service. Will visit this location again if I ever need a trailer or box truck again.

STEPHEN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

rebecca G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Earl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA E. 
Clasificación:
5.0

Give Joel Witten a STAR 10!!! He is Amazing. VERY HELPFUL. 100% Better than UHAUL's in AUSTIN TX

Robert S. 
Clasificación:
2.0

customer service and more staff

CRYSTAL C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
2.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

Service was great!

KALOR W. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAE CEE D. 
Clasificación:
5.0

Great & Pleasant people to work with.

Mary M. 
Clasificación:
5.0

Love U-haul They are friendly and very flexible.

Mary M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JERRY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yrineo S. 
Clasificación:
5.0

Everything was great

SANDRA KAY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATASHA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dona C. 
Clasificación:
5.0

5 STAR SERVICE! EMPLOYEES WERE GREAT! TRUCK WAS FILTHY WHICH WASN'T NO BIG DEAL! JUST BE SURE TO POINT OUT ANYTHING WRONG WITH THE TRUCK. THEY OFFERED ANOTHER TRUCK BUT TIME DIDN'T PERMIT THAT I WAS IN A RUSH! I DEFINITELY RECOMMEND THIS LOCATION!

JEROME B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MISTY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
3.0

Location is understaffed. Staff did an excellent job, but they need help.

Monty N. 
Clasificación:
2.0

Got charged 20 dollars at drop off and don't know why. This does not work.

AMERICO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN W. 
Clasificación:
3.0

I was told to go look for a car mechanic to fix my trailer hitch lighting connection and incurred charges to do so without the issue being fixed and nearly had to cancel my move that day. When I came back to the Uhaul with a different crew requesting a refund, the team fixed my Land Cruiser's issue. It was a relief to get it done, but I am not sure why it was not done in the morning.

EDWARD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY N. 
Clasificación:
2.0

Extremely rude and dismissive

SYDNIE G. 
Clasificación:
2.0

the computer keep locking down and service was slow

Bobby F. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Austin C. 
Clasificación:
1.0

Most of the employees at this location left much to be desired about customer service.

TRESTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brant L. 
Clasificación:
5.0

The service and personnel were outstanding and very friendly.

WILLIE N. 
Clasificación:
5.0

Very professional.

Chris S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natlynn R.  |  Overall Experience 
Clasificación:
1.0

Have People Pay The Whole Amount Before Letting Them Use The Truck I Was Charged A Outrageous Amount After I Returned The Truck For No Reason I Won't Be Using UHaul Again

TYZEANNA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Drew S. 
Clasificación:
5.0

Appreciated the friendly reception.

Darryl G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS A. 
Clasificación:
5.0

Very friendly and helpful

JONATHAN P. 
Clasificación:
4.0

Good experience overall.

GARVIN M. 
Clasificación:
3.0

I had the trailer less than 12 hours from pick up to drop off yet charged from mon til Wed. I called and no pro rate of the amount was offered!!! What a complete rip off!!!!

JOSHUA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlton C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan S.  |  First Impressions 
Clasificación:
5.0

This is not a complaint, just a suggestion: Inspect the vehicles better. Upon opening the door to the pickup, I was buffeted with the smell of cigarette smoke. The smell lingered the entire 6 hours I had the truck, suggesting extended smoking in the cab, rather than a one-time indulgence. We even found a partial pack of Marlboros and a lighter. Also, there appeared to be crumbled asphalt in the bed of the truck.

Debra P. 
Clasificación:
5.0

I so appreciated having a person on site to help me. Then when I returned the vehicle, again I was met immediately, and everything was handled very efficiently. Thank you Mrs. Coffey

Glenda C. 
Clasificación:
5.0

Nothing every one was wonderful thank you very much

Rose M. 
Clasificación:
5.0

Just keep up what you are doing and this will work fine. Sorry but I remarked about the other location and the over all people at the Rockford store and higher ups, they suck. You guys at the Savannah store are great, very helpful, polite, informative. Turned a rotten experience to positive one.

louanne K. 
Clasificación:
4.0

They were very busy.

Garvin M. 
Clasificación:
5.0

Cassidy made the return of the vehicle very easy!

RAYMOND S. 
Clasificación:
5.0

The employee who checked me out and in was the same one. Did a fantastic job and was very helpful, he deserves recognition for sure.

JOE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY M. 
Clasificación:
1.0

The trailer was not hooked up properly coming off my vehicle and causing damage. Also the outdoor man hooking up my trailer probably shouldn't be informing us of his pending murder charges. It's a little creepy to do.

KALI L. 
Clasificación:
3.0

Waiting too long

EDGAR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

glenda b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH M. 
Clasificación:
4.0

You sent me to Robles on 10th and they were closed for the day. I got no advance notice from you. By chance I went to 6th street where the truck was. Got lucky but my point is I got no notice that the truck wasn't where it was reserved.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha P.  |  Overall Experience 
Clasificación:
5.0

Was all good

Dawn F. 
Clasificación:
5.0

Manager is very helpful and cares about her customers and what is done for children and family in the community I would never go anywhere

Mary P.  |  First Impressions 
Clasificación:
2.0

If it wasn't for corporate calling them to make sure my rental combo was good they would have not rented to me. I had already tried another store and was denied. Due to what they say is a theft problem with the combo I rented. Pickup with a auto transport. So if you try to rent one here the stores will deny the rental. Total crap in my opinion. I will not think of Uhaul as an option anymore.

Steven S. 
Clasificación:
5.0

Check in the equipment the day it was returned. Understand mistakes happen. But I returned the equipment on the Aug 1st and get a call on the 5th saying my rental was overdue.

Luke O. 
Clasificación:
5.0

Great customer service! Friendly staff that was very helpful.

Clark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STANLEY P. 
Clasificación:
5.0

Very professional and fast service .

RONALD D. 
Clasificación:
5.0

Everything was great.

Matt B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley T. 
Clasificación:
4.0

We reserved a smaller trailer, but was forced to take a 20 foot instead. Also reserved a house dolly, but was not available upon pick-up.

Cathy M. 
Clasificación:
5.0

The trailer I reserved had not been returned when I went to go pick it up. However, the guys that helped me went above and beyond to make sure that I had a trailer so I could move the next morning. They even supplied me with a bigger trailer for the same rate since that's all that was available. I am so thankful for all their help!

SARAH H. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOE G. 
Clasificación:
5.0

Joel and Amanda are the best things on God's green earth I am so thankful that they were there to help me and assist me with my needs. Keep up the good work guys.

TIFFANY V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris C.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Angel R.  |  First Impressions 
Clasificación:
5.0

They went out of there way to help me when I needed it the most I really appreciated it.

Cynthia M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joycelyn M.  |  Overall Experience 
Clasificación:
5.0

Clean and secure, great customer service.

Claudia C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Waleed R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rodney r.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lorenzo E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GIA-JODECI T.  |  Overall Experience 
Clasificación:
5.0

So easy and the lady in the office was very friendly and helpful!

Eugenia S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

glenda b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

maryanne i.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

kimberly H.  |  First Impressions 
Clasificación:
5.0

Great customer service.

Ben G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela P.  |  First Impressions 
Clasificación:
4.0

Everyone went above what I was expecting to help me get into a unit. Even when I couldn't get my code to work they made sure to help figure out what was wrong.

Joycelyn M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Brenda T.  |  First Impressions 
Clasificación:
5.0

Easy to rent

Ben G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

melody c.  |  First Impressions 
Clasificación:
5.0

was very helpful and did a great job getting me in and out thanks

Darren C.  |  First Impressions 
Clasificación:
5.0

Every month when I pay for the storage unit, your staff is efficient and very good to me. I have confidence in the safety of my things that are in storage. I have recommended the U-haul on 6th street.

Toni K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Timmothy S.  |  First Impressions 
Clasificación:
5.0

The customer service is greate they are really friendly and helpful when you rent a storage unit we had a great experience at Uhaul Moving and Storage North Amarillo

susan g.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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