Customer Reviews for U-Haul Moving & Storage of Niagara Falls Ontario

3,503 comentarios

4605 Kent Ave   Niagara Falls, ON L2H1J3
(Montrose and Industrial Street)

(905) 371-0297

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(905) 371-0297

4605 Kent Ave
Niagara Falls, ON L2H1J3
(Montrose and Industrial Street)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

GRAHAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

Nothing everything was good

MIODRAG V. 
Clasificación:
4.0

Wiring harness on trailer did not work. Employee tried 3 total off other trailers to get one that worked. One of the trailers had just come in from service with an extremely damaged wiring harness. Very poor maintenance on trailers. The staff were great making sure I got on the road with a safe trailer

Rick D. 
Clasificación:
5.0

The inside measurement of your 4x7 utility trailer is only 40". The inside measurement of your 4x9 is 48". The 4x7 is a little misleading.

CHRISTOPHER R. 
Clasificación:
5.0

Customer service staff were super friendly and efficient.

DAVID S. 
Clasificación:
5.0

Great service and quick

LIZ D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victor V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
3.0

The man who was outside doing returns has great customer service , very helpful with the return process

Jesse C. 
Clasificación:
5.0

Chris was great - at the counter and hooking up trailer

Philip C. 
Clasificación:
4.0

Friendly and professional staff

Jeff C. 
Clasificación:
5.0

More staff. Jacob was by himself taking care of multiple customers and he was professional in a case where most other employees would have reacted negatively under the overwhelming circumstances. Thanks Jacob.

Paul T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

Besides the long wait time to speak to representative, the pickup process, condition of truck and drop off process made moving as easier as it possibly could go. We appreciate your friendliness and helpful staff!

LILA-JEAN M. 
Clasificación:
5.0

The staff were very helpful and friendly. The trailer worked perfectly . It was a great experience

MARKEARL I. 
Clasificación:
5.0

El cliente no dejó un comentario.

gail p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B. 
Clasificación:
5.0

The service was above expectation! They truly know the meaning of customer service. The location stands out from others I have used. The facilities where clean and practical!

Jeffrey T.  |  First Impressions 
Clasificación:
5.0

You have a customer service rep named Chris at the Niagara Falls location. He is amazing and went above and beyond to ensure that we were all set up to go with the cargo trailer that we rented from u-haul. Chris is definitely an asset to your team and should be commended for his professionalism and customer service excellence

Josee B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Izhar Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephane V. 
Clasificación:
2.0

The manager Matt needs to be fired, he has very poor attitude towards customers. Not someone I would want representing my company

ryan r.  |  Overall Experience 
Clasificación:
3.0

Just make sure to refill the truck before returning because they will charge you up to ten times what you actually consumed.

Javier R. 
Clasificación:
5.0

Always get my trucks from this location, and they are great. The rental boxes? Extremely dirty, hair, sand, tape still on the boxes. I let them know, they seem disappointed and give me 10 bucks off, which is pretty sad. Took me an hour to wash our and sanitize before I can use them and my hour is worth a lot more than 10 bucks.

Mark C. 
Clasificación:
4.0

Too much chit chat going on behind the counter while there was a lineup. Male employee not wearing a mask. Other than that it was great.

Nicholas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gisung L. 
Clasificación:
3.0

When I reserved a unit online it told me the size of the unit that I would be getting.when I got there the next morning I got a smaller unit then what I reserved

Jacklyn T.  |  First Impressions 
Clasificación:
5.0

thank you for making my transition pleasurable.

Bonnie N. 
Clasificación:
3.0

Your rules should be reviewed with people that have a commercial license and the date that they need to renew do to Covid. It can't be renewed online, the service Canada website states that and the date is extended to March 2022. I had to get my wife to rent due to this. And being told it was illegal to be driving is wrong. I don't think I should be getting legal advise from a person that was wrong on both accounts as I was I touch with the MTO and am legal. If your policy is to show and update license I understand, although you should check with the mto. I gladly had my wife show her license, but the inconvenience and condoning attitude I received was wrong. The attitude wasn't from the gentleman that did process my order. It was from another. The guy that finished the process and took my wife's license was a great help. I will use this location as it's close and usually good. Gracias.

Christina T. 
Clasificación:
3.0

the lady at the desk was the worst attenders that i had seen in my entire life teach her some respect. all other staff was perfect.

kamal G. 
Clasificación:
5.0

Best service team!

Sharon D. 
Clasificación:
5.0

Great service

sherry A. 
Clasificación:
5.0

I found everything perfect.I don't know much about the store but the employees were nice and the truck was clean .

VINU A. 
Clasificación:
4.0

El cliente no dejó un comentario.

John E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brayner P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony F. 
Clasificación:
2.0

Manager was very loud on a personal call, walked around without a mask. Also while in a rental van, the check engine light came on and speedometer went to zero. Multiple notifications popped up, service stabilator, transmission hot idle engine, service traction control. Van would not accelerate so had to stop multiple times and slowly make it home without finishing and call for a tow. Then kept getting calls and messages asking where the van was the next day. Very dissatisfied with service.

RYAN G. 
Clasificación:
3.0

Could not open the link which is given my the staff while returning the truck after hours . I tried for a hour to go to uhaul.com/share multiple times still could not manage to open it because the staff member had difficulty booking my reserved cargo van and keep changing contract so better to work on the system. Save time . Thank you .

Krishna Narender G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kamel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anureep B.  |  Overall Experience 
Clasificación:
5.0

Service was quick and friendly

Rogerio V. 
Clasificación:
1.0

Biggest money grabbers if u can rent a truck with cash deposit you should be able to rent the van as well, my van had to be changed to a truck because I do not own a visa 😒 this took funds away from my kids to eat this month thanks for nothing and the fact that she was happy that they gave me $12 back was sickening yes yayy I can buy milk and bread 😒

KATHERINE N. 
Clasificación:
1.0

Terrible customer service from management and staff. Charges that should not have been charged were, being blamed for additional cleaning and gas fees when it was not our fault.

Adam B. 
Clasificación:
5.0

Great experience overall. The downsides were my own fault and the employees here always went above and beyond to help. Would recommend this storage facility to anyone.

davis r.  |  Overall Experience 
Clasificación:
4.0

The installer arrived 30 minutes late. No one told me until I went to ask what was happening. Possibly better communications. Service was friendly and helpful

andy M. 
Clasificación:
5.0

Waiting time,

Teresa W. 
Clasificación:
5.0

Excellent service

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

Good Service as usual

stewart G. 
Clasificación:
5.0

Stellar service as always - best U-Haul team ever!

Sharon D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda M. 
Clasificación:
5.0

It was the first time I went to this location. Super. Upon return I took my wife and asked her to go in the store with me. Why? Because it was that good. Clean large bright friendly. I'll be back.

Marinus B. 
Clasificación:
5.0

Great service from the moment I arrived to the final stop. Looking forward to another great experience.

William H. 
Clasificación:
4.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre G. 
Clasificación:
5.0

Everything ran like a well oiled machine. Gracias

CHRISTOPHERA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Blake B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deb V. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

joan t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alysha M. 
Clasificación:
5.0

Very kind, and helpful staff, the vans are in perfect condition, and very clean, thank for being always available when needed,

Teresa W. 
Clasificación:
5.0

Very friendly and efficient staff. William the install technician went above and beyond

Mandy C. 
Clasificación:
5.0

Overall Customer service was well above my expectations. The Cube van was a late model and clean, however the drivability wasn't great. there might have been a fan belt issue and the aligning seemed off. That's my only complaint.

Andre R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaun S. 
Clasificación:
5.0

The service was great BUT the Trailer burnt out my entire wiring system. I had to go to Kia dealership to get entire wiring replaced. Apparently it's a common problem with uhaul trailers (as dealer stated). Have you had reports on this issue?? 3 hours got my wiring done and hauled the trailer without any additional problems.

Thomas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davor P. 
Clasificación:
1.0

They charged me for extra fuel but I dropped the vehicle at the same fuel level as I got when I picked up

KIRPAL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia B.  |  First Impressions 
Clasificación:
3.0

i had to drive my self to pick up a part that was supposed to be there to tow the trailer i rented. i went to the other location to pick up the part and was told i had to wait for all the customers in front of me to pick up this part. i then said no way and had to go to Canadian Tire to buy the part i needed. so not a great experience

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

laura k.  |  Overall Experience 
Clasificación:
5.0

Excellent service

Wilfred S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JHAMAR H. 
Clasificación:
5.0

Wow, I'm impressed at how smooth and easy this was. I reserved a unit just before midnight, and moved in less than twelve hours later! Thank you so much to the staff who were friendly and efficient and for showing me around.

sara S.  |  First Impressions 
Clasificación:
5.0

Just a frustration about not getting in after hours

Peter H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Margaret B. 
Clasificación:
5.0

New debit machines with tap to speed up and updated tech for staff to speed up transactions

John D. 
Clasificación:
5.0

Very fast and efficient, vehicle in excellent condition, just wish l'd known of this location when I first rented from U Haul two months ago in St. Catherine's. Well, I ‘ll know better next time thanks again.

Bryan T. 
Clasificación:
3.0

Uhaul customer wait times on the phone or 8n any store us way too long. I waited over hour today to return a trailer. I waited almost an hour to pick up trailer, there must be a way to make uhaul more efficient. Every agent at this location, would stop and have to text co-workers the order, or text co-workers outside. Why are they using their own phones? How do I know that's what they are actually doing? Ot are we waiting so long because they use their personal cell phones all day? It doesn't seem very professional. My order was done online. Uhaul system would not allow me to upload drivers license. It's great you advertise check in online speed things up and your system doesn't work. I waited in line over hour yesterday but I reserved for 3pm. I didn't finish with agent until 4:30. But yet my return time was still 3pm. That doesn't seem fair when I ordered for 24hrs but I don't get full 24hrs with equipment. The other thing is why is there no one way uhaul anymore in Niagara? I should have been able to drop this trailer off in Brampton where I was moving to. Instead I spent 4hrs in traffic today to bring trailer back all the way to Niagara falls where I currently live. We need to move my son to Ottawa for school. I need to being truck back all the way to Niagara? But yet I'll be charged the kms for whole trip when I should leave truck in Ottawa and pay 1 way. I've been told it's because most uhaul equipment is 8n east coast. Then pay ppl to drive some trucks back to Ontario!! This is ridiculous to charge us more when we have no options to keep moving costs down now. I'd rather pay an actual moving company to move him as it would be same price as uhaul now. Ridiculous business practices, ive never been able to pick up or return equipment in reasonable time. It shouldn't take more than 39 mins from time customer walks in door. I think uhaul needs to install time clocks at each agents desk just like Tim Hortons. Something needs to be changed for better efficiency.

Carlos S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Qimin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Preeti G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff D. 
Clasificación:
5.0

awesome. you guys are just awesome.

Randy M. 
Clasificación:
2.0

One of the anchor rings on the floor was broken. I was 3 hrs from home, and had to go door to door for 40 minutes to find something to connect to the broken anchor point in order to secure my piece of equipment!

THOMAS P. 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDYT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRIY L. 
Clasificación:
5.0

Excellent customer service and the truck was fun to drive.

SUSAN B. 
Clasificación:
3.0

The app/browser return process sucks. Absolutely terrible. Wouldn't allow me to upload photos. Just terrible.

Musa A. 
Clasificación:
5.0

To drop off overnight without convenience fees as early returns.

AJAY S. 
Clasificación:
5.0

The ordering process was way too long without any explanation. The installation was fine except that I had to attend the site 3 times to figure out what the holdup was. I think your tech either punctured the exhaust system or did something else that cause a weird noise from the back end. I will check it out and inform you if there is any installation issues. Please be on notice for that eventuality. You do not pay the front line staff enough nor do you give them the logistical support they need. EVERY SINGLE PERSON I DEALT WITH AT THE LOCATION WAS PROFESSIONAL, knowledgeable and engaging. Spend more money on the front end the the quarterly results will reflect it.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZHIYANG M. 
Clasificación:
5.0

Customer Service is exceptional…just one thing…road side assistance was NOT picking up the phone after hours.someone should be able to help if the truck brake down in the night.

jawaid K. 
Clasificación:
5.0

Nothing, you are fantastic!

Teresa W. 
Clasificación:
4.0

Service was a bit slow, but otherwise great.

Richard P. 
Clasificación:
5.0

Jamie- the person at the front desk - was professional , effecient and very helpful she had answers to all of our question and concerns made our decision easy

JOHN G.  |  First Impressions 
Clasificación:
3.0

The units are small and the door while loving in kept closing and was such an inconvenience to me I had to keep swiping to get the door open . The alarm kept going off it was not a good experience!

Kerry-Ann P.  |  First Impressions 
Clasificación:
1.0

I would ask that returning equipment have a phone number to call if one accidently puts the keys in the drop box before taking pictures of the odometer/ locking the rear door, thus not being able to take pictures of the rear cargo area/ locked with padlock. I just hope that I do not get charged extra for not getting the proper guidance through the return of equipment. I would also like to say that under estimating my mileage at the contract stage resulted in a $60 charge on top of the rate I was originally charged for the van. I also filled up the gas tank with an eighth of a tank more than what I was supposed to fill to. I don't think I will get any rebate any billing for doing that. I would say that it isn't just this particular U-Haul location, but I would say that it is the entire business operations that is in question, thanks for nothing.

Michael E. 
Clasificación:
5.0

Super service and friendly staff

Elizabeth D. 
Clasificación:
1.0

Lady that helped me was very unpleasant and unprofessional. The four way signals did not work . Every time I go to this location staff has no patience or customer service . Very rude and unprofessional.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kalpesh S. 
Clasificación:
5.0

The customer service was outstanding. Even though I booked and did some of the order online the WONDERFUL staff helped me out with the process. Then when I dropped off the van just after they closed they made that process great too, even though they didn't have to! Excellent customer service!

NICOLE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Monica R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chandelle H.  |  Overall Experience 
Clasificación:
2.0

- Police interventions on multiple occasions - Vast warehouse sized facility with dimly lit corridors - First floor storage 6' tall units not as large as advertised, all are partially blocked by sprinkler pipes and notices prohibiting stacking boxes above 4' 8" from the floor. False/misleading advertising. - Was told much later that stacking above the prohibited line is actually allowed (then why have the line in the first place..) but was never informed upon rental and had to rent a second unit elsewhere to accommodate my possessions - Manager is unhelpful, arrogant and lies

Laurie E.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

JENNIFERF F.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Dahlia M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jose m.  |  First Impressions 
Clasificación:
5.0

Perfect

Elman I.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelly B.  |  Overall Experience 
Clasificación:
5.0

Nice storage facility lots of carts. Trucks are clean and accessible. Thankyou.

Judy C.  |  Overall Experience 
Clasificación:
3.0

I just found that it was a bit expensive. But all staff were all friendly 

laura k.  |  First Impressions 
Clasificación:
5.0

Very helpful staff

Keith W.  |  Overall Experience 
Clasificación:
5.0

I always have a good experience with uhaul. Always kind and helpful.

Tracy C.  |  Online Move In 
Clasificación:
5.0

Bueno

Rosalia F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah O.  |  First Impressions 
Clasificación:
3.0

They did not allow me to return uhual products without receipt although they said at the beginning they will do but did not said they will need the receipt. Those products are not sell in other places. It is not fair

juan m.  |  Overall Experience 
Clasificación:
4.0

Please change the email on my account to staciehigh8@gmail.com. If you have any questions please call

Anastasia H.  |  First Impressions 
Clasificación:
5.0

I think the only complaint I have with uhaul is you debit machines are very out dated and fail regularly when making a transaction. In desperate need of a serious upgrade. And not having the tap option in the world of covid is just not sanitary.

SHERRY N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne M.  |  Overall Experience 
Clasificación:
2.0

1) upon booking I was told I had a unit that was only a couple stairs up from ground level. It was a full flight of stairs 2) the billing process is Completely ridiculous. For starters when my first bill was due I never received any notification nor was my credit card charged. Upon receiving a letter at my house weeks later I was told I was being charged a non-payment fee. I explained that this was unacceptable as I have not been notified via mail, email or telephone that there was an issue with payment. I checked my credit card history and an attempt was never even made. I didn't had to argue to have them removed delete payment fee. Which they eventually did. 3) for whatever reason it was impossible for them to correspond with me via email. I was then told that it must be my email address that was the problem. This is not a problem I use this for personal and business email every single day and I've never had an issue outside of the issue with U-Haul. 4) It wasn't until the final two months that I used the unit did I receive any sort of email or paper invoice from uhaul. Two invoice forms. 5) while helping a friend move some items into a different storage unit at the same U-Haul facility, I checked on my unit. I found that some of my furniture was wet and also stained with water damage. I spoke to the front desk and also to the manager of the store. He told me there was nothing that could be done as he didn't have any notice of a leak in that area. I explained that this was his notice that he must have a leak somewhere in that area as my items which were moved in in November somehow got wet and mouldy between then and April. I was told that because I did not buy insurance I was out of luck. This is completely unacceptable I should not have to buy insurance to protect my goods from a facility that is supposed to me be maintained. As far as I'm concerned this is a stain on the U-Haul name. It seems that U-Haul sells itself on its customer service, quality of facility and ease of use. My experience does not reflect that. I am now out $400 of which the furniture cost, the $40 in dump loads because I had to throw it all out, and the close to $100 a month and I paid between December and June. My phone number is 289-228-4869. I will never recommend U-Haul to absolutely anyone as of time.

Devin M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudette B.  |  Overall Experience 
Clasificación:
4.0

I had things missing from my storage unit and I am not pleased about it I had no access for sometime and I don’t think that items went missing do that is something to look into and also think about putting lights in each of the units the hall ways light up just fine but not the units and it doesn’t help when people are legally blind like I am or Putting in a device with people that have trouble with hearing that would make it also easier

hope p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura B.  |  Overall Experience 
Clasificación:
3.0

I rented a 5' x 5' x 6' storage locker for May 3. I arrived May 4 to discover the space contains a low hanging sprinkler pipe and warning tape on all three walls prohibiting users from filling it above the marker line.. . which is located just 56" inches from the floor. Effectively, there is just 4'8" of usable space, NOT six feet as advertised. This represents a loss of 41.5 square feet of storage. As a result I was unable to fit all my possessions in this clearly much smaller space and had to find an alternative storage solution for the remaining items. To represent this locker as a 5' x 5' x 6' storage given the interior stacking limitations is completely misleading. One might say it could be considered false advertising. I did not have this problem at the Milton UHaul facility and am now in a position where I have to keep two separate rental spaces in different locations at more cost until this problem is resolved.

Laurie E.  |  First Impressions 
Clasificación:
5.0

Staff very efficient on the phone and in person. We hD so many questions and everything was answered. Facility is very clean as was our truck.

Judy C.  |  First Impressions 
Clasificación:
5.0

All Good and I would definitely use again when needed. Gracias

Danny D.  |  Overall Experience 
Clasificación:
5.0

was very pleased with the service

Betty W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dmytro F.  |  Overall Experience 
Clasificación:
5.0

Matthew was helpful and patient as I am very stressed out during my move and first time using a storage unit.

Joan M.  |  First Impressions 
Clasificación:
2.0

The staff member did a poor job at telling me how to get in/ out of the storage building (she didn't, I figured it out myself). It also took a while to set it up and she made multiple spelling errors of my information. Not a big deal but it's hard to feel confident when the staff member wasn't.

kelsey L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward H.  |  First Impressions 
Clasificación:
5.0

Everyone was extremely helpful. Especially Lena who took time to show us the various units and gave us some very helpful pointers. Could not have done it without her help. Also thank you to Matthew for explaining all the details re our storage and truck rental. A great team and wonderful customer service by all,

Patricia G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tracey B.  |  Overall Experience 
Clasificación:
5.0

Lena Sakowski was very very helpful and she completed the transaction very swiftly and conveniently. I really appreciate her help and recommend that UHaul must hire more employees like her. Thanks a lot Lena.

javed n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudette B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

karrisa w.  |  First Impressions 
Clasificación:
5.0

The two woman at the front desk were VERY helpful and extremely friendly, Alisha did an excellent job taking care of my storage needs and showing me directions to my container. Good Job!. Thanks Again

Danny D.  |  First Impressions 
Clasificación:
5.0

It hasn’t been very long but so far, I’ve run into no problems or issues with anything, it was quick and easy online and everything was straight forward when I got there

Leslie R.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

BONNIE M.  |  First Impressions 
Clasificación:
5.0

The customer service was great. Took his time and showed me various units and showed me security. Very clean and spotless. Move in was very easy.

Catherine W.  |  First Impressions 
Clasificación:
5.0

The staff were amazingly courteous, professional and very helpful. A perfect experience.

Christophe J.  |  First Impressions 
Clasificación:
5.0

It was a very pleasamt experience...Dereck was great and very helpful...i will definitely recommend to my friends...ty

Bryson P. | Reservación
Clasificación:
1.0

Staff members were very pleasant and kind at resolving issues, however lack of communication and confusion on your part lead to an unneccesary headache.

Corey S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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