El cliente no dejó un comentario.JOHN W.
Customer Reviews for U-Haul Moving & Storage of Newport
Newport, RI 02840
(Located off the Newport Bridge near the Newport Naval Base's main entrance)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 12/24/2021: 7:00 a. m. - 4:00 p. m.
- 12/25/2021: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everyone is always so nice and helpful. They always have what I need too.PETER B.
El cliente no dejó un comentario.KATHERINE B.
El cliente no dejó un comentario.CHRISTOPHER M. | Overall Experience
Thank you for making us feel so secure that what we stored was safe and that their good condition would be maintained!MOHAMED Y. | Overall Experience
Staff were rude and not helpful in finding drop off location.RYAN W.
El cliente no dejó un comentario.SUSAN P.
El cliente no dejó un comentario.MARK O.
El cliente no dejó un comentario.RONALD S.
El cliente no dejó un comentario.Patrick S.
The location was busy but the uhaul rep handled everything calmly and quickly.Gerard D.
It was busy, but the personnel were good.Daniel B.
El cliente no dejó un comentario.Michael B.
JT was the person that helped me rent and he was incredibly helpful. Check in of the trailer was very fast and easy.David A.
Customer service rep was great!!!Peter P.
El cliente no dejó un comentario.Paula S. | Overall Experience
Worst experience I've ever had with a company. Terrible service, poorly designed website... I'm not alone in my criticisms of UHaul. Clearly there is a systemic problem with this company and UHaul doesn't care to fix it.Sharon D.
El cliente no dejó un comentario.KATHERINE W. | First Impressions
El cliente no dejó un comentario.Guy W.
El cliente no dejó un comentario.ANTHONY C.
Have rented vehicles from, and had propane tanks filled at, this location many times. Have consistently been pleased with the service as well as friendliness and knowledge of the staff at this location, particularly a young man named JT. You have a satisfied, return customer in me.Michael D.
Couldn't pick up early because key box was rusted shut.Martin D.
The female staff I dealt with were especially niceCARLYNE B.
El cliente no dejó un comentario.WILLIAM L.
Nothing. The ppl at this location are knowledgeable, friendly and professional.Edward K.
I paid for dolly. Was told it was in the truck. Wasn't. Had to go back and get. It was the wrong size. It did t feed my needs. Wasted$28 for nothingMeredith L.
El cliente no dejó un comentario.Michelle F.
El cliente no dejó un comentario.BRIAN C. | Online Move In
El cliente no dejó un comentario.Yahya S.
Storage unit to hard to access with narrow halls, old garage door opening, stairs, and way too low of ceilings on unit. Good for something small, but not for anything large like furniture.Barclay D. | Overall Experience
Lost everything I had.Denise M. | Overall Experience
El cliente no dejó un comentario.MARVIN W.
helpful and efficientCharles A.
El cliente no dejó un comentario.GILBERT M.
El cliente no dejó un comentario.Marvin W.
El cliente no dejó un comentario.GREGORY R.
El cliente no dejó un comentario.RICHARD B.
El cliente no dejó un comentario.Jim R.
Great staff! Very helpful and engaging, no phone zombies!MARK F.
The staff was hard to find and did not have knowledge of the equipment.PATRICK M.
Nothing! Friendly, friendly, friendly. Installer took time to show me how to use my new bike rack. Despite extensive road work outside their control (roads are all dug up and my car is a dusty mess) everything else about my experience was very positive.Elaine T.
thank youElaine S. | First Impressions
El cliente no dejó un comentario.Patricia M. | First Impressions
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.GABRIEL A.
El cliente no dejó un comentario.Kenneth S.
Truck really old and dirty but it did the jobBrian A.
Nice and pleasant people work at this locationJOSEPH M.
The uhaul staff was helpful and friendly. The truck itself was tired with many miles.MICHAEL H.
El cliente no dejó un comentario.john f. | First Impressions
Nothing to improve. We have used this facility for years and will continue to do so. The staff is very professional and helpful and the location is ideal.AXEL R.
El cliente no dejó un comentario.SYDNEY H.
Great service, very efficient.Jeffrey R.
it was perfect thank youSANDRA W.
El cliente no dejó un comentario.Eamonn C.
Alex was very professional. He got us in and out of there in just a few minutes. The sole reason the experience didn't rate "Excellent" is because the van had a lingering scent of cigarette smoke and/or something used to mask it.THOMAS D.
When I showed up to pick up my truck. I was told they gave it to another customer. I did order this on line. They did give me a much smaller truck, which I used and came back to get the larger one later it the day. I told the store manager I needed it for 10 days, he was great and set it up. On the 6th day Corporate called me and told me I was over due to return the truck. The people in the store were great. On the other hand whoever was calling the shots at corporate was making judgement calls that effected me and what I had planned . I will think twice before using u haul againJeffrey M.
El cliente no dejó un comentario.RONALD H.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.Cindi B. | First Impressions
El cliente no dejó un comentario.ROBERT S.
El cliente no dejó un comentario.Jerry T.
Original trailer I rented was too small. No issues with upgrading to larger trailer for the day.Claro D.
El cliente no dejó un comentario.Brittany L.
El cliente no dejó un comentario.Donna B.
El cliente no dejó un comentario.JAY W.
This was a very enjoyable transaction. The people manning your office are very pleasant, well-informed and overall a pleasure to do business with.Hugh L.
Looks pretty good as is right now . Thank youPATRICIA B.
Excellent experienceJohn A.
El cliente no dejó un comentario.Kevin R.
Don't lie to customers. I booked a one-way truck and when I arrived they didn't have the truck available, but had a return truck available. Not only was this a huge inconvenience to drive the truck back to the pickup spot, they charged for the additional mileage that was due to the return (again, an inconvenience to the customer), despite confirming they would waive the mileage. Awful experience.GREGORY S.
El cliente no dejó un comentario.Joan P.
Similar to the pickup location, the yard people were very quick and very friendly.David A.
El cliente no dejó un comentario.Tony L.
El cliente no dejó un comentario.EAMONN C.
El cliente no dejó un comentario.Catherine F.
El cliente no dejó un comentario.Lawrence C.
El cliente no dejó un comentario.JAMES M. | Overall Experience
El cliente no dejó un comentario.JAMES S.
El cliente no dejó un comentario.RICHARD R.
This is my third experience in this facility and definitely the worst one! The lower storages are not suitable any longer with the rapid growing change in climate control ( this is the truth that we all have to face now and not later ) . Adjustments must be considered and now! GraciasNAFTALI S. | First Impressions
They were very disorganized, there was a long wait and it took a very long time for them to remove the trailer from our car. Then they charged us an extra day without our permission and lied in paperwork saying it was returned a day later than it was.Ellen C.
El cliente no dejó un comentario.KATHRYN P. | Overall Experience
I have no reason to complainRUI B.
All was good, as expected, but when flooding happened, the staff at the Newport RI facility was amazing. They were efficient, supportive and very helpful as we worked through the items in our unit. ¡Gracias!Donna C. | Overall Experience
El cliente no dejó un comentario.STEVEN L.
El cliente no dejó un comentario.Ralph G.
All easyDavid F.
El cliente no dejó un comentario.Eva T.
El cliente no dejó un comentario.ANTHONY B.
El cliente no dejó un comentario.TIMOTHY P.
Staff member was excellent! He was fast, efficient, and friendlyCOLIN N.
Not make them drive two hours out of their way to pick up a vehicle that was promised in the location I selected when I made my reservation!! Im sure there were several locations closer than Newport, RI that should have had a 15 foot truck available to rent. I was called the day before pick up and â€œtoldâ€ I had to drive two hours out of my way to pick up my rental. When I asked why the young lady was fairly rude and said, â€œIt's a one way rental so take it or leave it, that's all I can tell youâ€. If it hadn't been less than 24 hours away I would have rented from another company. Very poor customer service!!Stanley J.
El cliente no dejó un comentario.mary anne P.
Great customer service! Recommend the hand-trucks provided inside the U-Haul be "no charge." This could be a little "thank you" to the customer for being a U-Haul customer.Matthew S.
El cliente no dejó un comentario.Terrence M.
El cliente no dejó un comentario.Michael S.
Great experience. ThanksDebbie W.
El cliente no dejó un comentario.Andrew E.
El cliente no dejó un comentario.PHILIP D.
El cliente no dejó un comentario.Nicola T.
There is a ton of broken glass in the parking lot - the lot itself is covered in dirt (the road is currently under construction) I let the guy working at UHaul know about it but I'm sure it's still there . Be aware so you don't pop your tires !NYCOLE M.
El cliente no dejó un comentario.William L.
Fast and efficient, a pleasure to work withPaul M.
El cliente no dejó un comentario.Corinne K.
El cliente no dejó un comentario.Kelli T.
El cliente no dejó un comentario.Marvin W.
El cliente no dejó un comentario.STEPHANIE G.
El cliente no dejó un comentario.DOMINIC S.
El cliente no dejó un comentario.MICHAEL A.
El cliente no dejó un comentario.RICHARD F.
Very easy completion of the process. Very appreciative.Charles T.
El cliente no dejó un comentario.Nelson B.
El cliente no dejó un comentario.Mark A.
Alex who runs this facility was incredibly patient he help me find the right storage solution for me and I can't say enough about how easy he made this experience. If I could give him 10 stars I wouldpeter l. | First Impressions
The Crew on site was terrific...very personable and attentive. Everything was great, until I had to use the restroom, just to urinate. It was very clean...the entire facility was impeccably clean.. But, the restroom - the smell of sewage was so strong, so wretched, I nearly vomited. I did not even pee...just got out as fast as I could to catch my breath. Call a plumber quick!Anthony k. | First Impressions
El cliente no dejó un comentario.Barbara W. | First Impressions
El cliente no dejó un comentario.Aries p. | First Impressions
The individual who assisted my daughter and I was professional and went well and above being courteous and explained the process of self storage to us. I appreciated his kindness and willingness to assist us in any way! Scale 1-10. A Ten! Would recommend to anyone.Paula S. | First Impressions
El cliente no dejó un comentario.Ronald S. | First Impressions
I was quite concerned to see a puddle of water on the floor very close to my unit, apparently left by dirt bikers in the unit next to mine. Hoping this won't be permanent!Jane W. | First Impressions
El cliente no dejó un comentario.Mamai S. | First Impressions
Great service.Skip S. | First Impressions
El cliente no dejó un comentario.Guy W. | Online Move In
Thank you for being kind to me in my time of need....Denise M. | First Impressions
El cliente no dejó un comentario.Theodore A. | First Impressions
El cliente no dejó un comentario.Brian L. | First Impressions
Great help glad to finally find 24 hour hassle free accessroger s. | First Impressions
J. Taylor was terrific on Customer Service! He rent me a climate controlled locker then patiently showed me to the location & went to the access codes & locking process. Excellent U-Haul manager.Terrence S. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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