Comentarios del cliente para U-Haul Moving & Storage of Newport

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Newport

Grado total:

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Tobias G. en

Grado:

El cliente no dejó un comentario.

steve D. en

Grado:

El cliente no dejó un comentario.

juan R. en

Grado:

El cliente no dejó un comentario.

Lauri S. en

Grado:

El cliente no dejó un comentario.

harris C. en

Grado:

Upgrade computer systems- I’ve rented a van 3 times in last two weeks and all 3 times there was a computer problem. Very serious issue. I don’t believe this is a local employee issue - it’s a system issue.

Maureen W. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

Karl N. en

Grado:

The climate controlled storage units were exactly what I needed. I just wished that the temperature ranges were not so extreme.

Robert C. en

Grado:

El cliente no dejó un comentario.

Mike H. en

Grado:

Truck was old and had a poor transmission, sloppy steering and a seat that had lost it's support.

Justin M. en

Grado:

Great experience!

Peter S. en

Grado:

would have preferred a pickup truck. It was not available

Roger P. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

El cliente no dejó un comentario.

Ian L. en

Grado:

El cliente no dejó un comentario.

stephen F. en

Grado:

The person who helped me at the Connell highway location was EXCELLENT!

Thomas M. en

Grado:

El cliente no dejó un comentario.

William W. en

Grado:

El cliente no dejó un comentario.

William J. en

Grado:

Super nice staff, clean store and truck. Liam is great!

David R. en

Grado:

El cliente no dejó un comentario.

Angeles A. en

Grado:

the staff was as stated, very helpful, friendly & extremly competent

James C. en

Grado:

El cliente no dejó un comentario.

Thomas R. en

Grado:

Very helpful and friendly.

Terrence S. en

Grado:

Great managers ! Ian, J.T., Larry were all very helpful on my several visits to this site.

George B. en

Grado:

Appreciate the free month manager gave me for being in the military.

Charles S. en

Grado:

Ian was great

scott C. en

Grado:

Uhual in Newport to was great! The employee was really nice, friendly and just nice to work with.

Michael H. en

Grado:

El cliente no dejó un comentario.

Keith M. en

Grado:

Ian was very pleasant and helpful .

Luis R. en

Grado:

El cliente no dejó un comentario.

Barbara M. en

Grado:

JT and Ian are amazing at their jobs. They are meticulous with equipment safety. They demonstrate exemplary customer service! Thank you.

Lawrence B. en

Grado:

We tried to drop the truck off after hours using the online app. The on line app did not work. We called customer service and they had no remedy that worked. Both the app and phone support needs improvement.

marie D. en

Grado:

Liam did a great job getting us checked in and renting our vehicle. It turned out we needed it for an extra day and the staff member who took care of us later that day made the extension very easy. Thanks to all at U-Haul who made it possible to complete our task with a minimum of fuss.

Ashley N. en

Grado:

El cliente no dejó un comentario.

Raymond B. en

Grado:

Keep up the good work and knowledgeable staff. It was a nice and easy rental and return.

Albert W. en

Grado:

El cliente no dejó un comentario.

Terrence S. en

Grado:

J. Taylor was terrific on Customer Service! He rent me a climate controlled locker then patiently showed me to the location & went to the access codes & locking process. Excellent U-Haul manager.

MICHAEL A. en

Grado:

Nothing but a disappointment. Reserved a pickup truck 2 weeks ago. Arrived at 7 am. NO TRUCK! Apparently u haul decided to change my reservation to a cargo van ( useless for me) with NO notifications! Complete wast of my day. Thanks a lot. Reserved again for August 3rd. Called my local store to confirm, it was not even on their records I had it reserved. Did I get it,yes. Should I have felt the need to check in every day just to be sure it would be there? Absolutely not. I rent the pickup once a year and go through this once a year. Unacceptable. A complementary day on u haul with the pickup truck sure would go a long way with this customer.

CHRIS M. en

Grado:

El cliente no dejó un comentario.

Angeles A. en

Grado:

efficient, friendly, professional

Elizabeth B. en

Grado:

Understaffed on Monday when we checked in. The manager working was excellent - but he needed help, we had a long line and he was running in and out to trucks and the storage unit.

bonnie s. en

Grado:

My belongings were kept warm and dry all winter long. Thanks.

Liang Z. en

Grado:

I

frank h. en

Grado:

the access key pad to the storage was broken for months. had to go in the store to swipe in.

Abby A. en

Grado:

The staff have always been great!

ANDE F. en

Grado:

Successfully moved personal goods from WA to RI

Dana R. en

Grado:

Everything appeared great, until I went to move out from the unit. I found mouse droppings and an overwhelming smell of cigarette smoke that hopefully comes out of my furniture (I don't smoke).

zee a. en

Grado:

Dealt with Ian and this location before. They couldn't be nicer or more helpful. I highly recommend them.

GABRIEL S. en

Grado:

Ian was very helpful.

Chris B. en

Grado:

My overall experience with the staff at U-Haul Moving & Storage of Newport was excellent. I did have an issue with the overall experience with U-Haul on the phone. Very poor service overall.

Neil B. en

Grado:

Thank you for being so nice, Neil B.

SANDRA G. en

Grado:

Never had one problem or concern. Now renting at a Public Storage Facility in another state.

Alec S. en

Grado:

Ian was excellent he took us by the hand and walked us through the entire process of getting a storage unit and covered everything we needed to know from a to z. Highly recommended!

virginia l. en

Grado:

Had a bit of a kerfuffle when I was charged rent after I moved out. It took several phone calls and two days to hopefully get that sorted out. We'll see if it's removed on the next statement.

Maecille M. en

Grado:

Everytime I stopped by to pay my bill or even called for questions.... Everyone was very helpful and informative. If I ever need them again I know I'm in good hands

Richard T. en

Grado:

Great service ...good information and instruction on trailer & truck! Only wish truck with super comfort (suspension) was provided for my long ride of 1,600 miles! Overall, pleased.

lisa a. en

Grado:

No surprises. Friendly staff. Convenient hours and location.

Nancy G. en

Grado:

We used the climate controlled storage units. It was always clean and nothing we had stored got any damage. Staff was always helpful and courteous.

Phillip S. en

Grado:

I will continue to use U-Haul on Connell Hwy. Great service, clean and well organized.

Brett W. en

Grado:

The service was subpar at best.