Comentarios del cliente para U-Haul Moving & Storage of New Bedford
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of New Bedford
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Keran H. en
was not notified the $100 deposit wouldn't be refunded to me when i brought back the truck and will take 14 days... horrible experience
sharon B. en
The worker was very nice !!!
Steven M. en
Dedicate one person to handle outside returns so the desk person can stay inside to handle the next customer.
CHAD S. en
Truck was a wreck on the outside. I had to video all the damages on it. I figured the insurance money and all charges would keep the fleet up to par. Or someone not doing there job. When I returned the short hair lady never greeted me. After 4 minutes of waiting she said I will be with you. Never maid eye contact during this. Check the video you will see. Very disappointed with service and fleet. Sorry this is how I truly feel and I usually never do surveys. However this location is broken and needs to be repaired.
Wanda N. en
more staff needed only one women working hard doung explended job taking care of drop off equipment and pick up very good at her job prifesional calm and very nice i will come back anytimes shed there awesome job thank yiu
Jorge L. en
Everiting good,Equipmen,Attention and Praice 10 star for Uhal and Elias Martinez
Christopher G. en
The Uhaul associate who helped me was very professional and you could tell he was trying to move things along quickly. Unfortunately, the UHaul computer system was very slow and held him up. The system resulted in a long wait time.
Daniel S. en
Upgrade the computer system for a speedier check in.
Myrnanet M. en
Everything ok , ????impressed the service very fast
Luis R. en
Great
David S. en
Front of truck very clean. The bed of the bscknkf the truck needed to be swept. Not very clean
Ahmet D. en
Workers need more training how to greet customers... I found them too rough in their interactions with the customers (with me and the other two waiting in line in front of me)
Tanisha D. en
The gentleman who initially helped me told me the nearest drop off location was in Brockton approx 9 miles away and well over the miles I was given. Had he taken the time he would have discovered that there was a place 2 miles away from my new residence. Very fortunate that I called the customer service line and the woman I spoke to was very helpful and helped remedy this
James B. en
I would like you to recognize Cody Cardin at the Mt Pleasant St Location for great customer service. He was very helpful and attentive.
Rachael P. en
Unfortunately for the first time since I’ve been renting U-Hauls (about 6) I had a not so good experience. The truck I rented from this place ended up causing me an injury on my hand the people who work there were not very thorough about the process or getting me set up. I do recommend using U-Haul because it is a great resource for moving... just not this location if you are a first time user.
Ralph A. en
quick and personable
Robert B. en
Truck was filthy. Windows dirty. Side mirrors were frozen in position that allowed only a view of the sides of the truck. Unable to see what was behind me ..Extremely DANGEROUS
Adam M. en
Very satisfied overall. Especially the friendly courteous staff and expedited interactive mobile experience
Jeffrey A. en
Staff was helpful and my request was processed immediately. Easy return process
Antoinette R. en
Thank you to associate, Cheryl. Great experience at this location. Thank you! The Rose Family
Kalyn R. en
The driveway/parking lot is annoying to navigate most times- where the loading/unloading doors are located are a pain to get to because of all the "one ways" and truck drop off zones.
Jessica A. en
Very good service!
LORRI B. en
Your store manager, he was awesome
deborah l. en
Recommend friends to be extremely patient it takes at least 10 minutes until finally someone answers the phone.Trying to pay your bill there forget it call it in.This continues people will leave.
Lorna C. en
DUE TO THE EX MANAGERS NEGLIGENT;S MY UNIT & ALL MY STUFF,FURNITURE & TOTES,COMPUTER,MY LIFE:S WORTH IN THIS UNIT WAS RUINED BY,WATER DAMAGE & MOLD & ALSO MICE DROPPINGS ON EVERYTHING,
SHERLY F. en
Great people and great service.never had a problem
diane c. en
Staff was friendly and helpful. My first time using a unit and found no fault with them. Would go there again if needed.
kristen p. en
I've been using uhaul for many years and I'm always satisfied