Customer Reviews for U-Haul Moving & Storage of Nesbit Ferry

4,806 comentarios

2840 Holcomb Bridge Rd   Alpharetta, GA 30022
(3 1/2 miles East of GA 400 Next to Sherwin Williams Paint Store)

(678) 795-1443

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(678) 795-1443

2840 Holcomb Bridge Rd
Alpharetta, GA 30022
(3 1/2 miles East of GA 400 Next to Sherwin Williams Paint Store)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
4.0

Location was very well maintained and I liked the flowers and landscaping. One person working who was trying to do too many things at once. Truck was old with over 162K miles on it but it got the job done. I wish the truck had an inside indicator on which side the gas cap was on and which type of gas to get.

Thomas S. 
Clasificación:
1.0

Not friendly at all. How about Greeting the customer and being more friendly. You know the basics of customer service The first impression ruined everything.

Rovianie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roman M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ruishan C. 
Clasificación:
5.0

Overall, everyone was friendly and provided very quick service. I would use this location again and highly recommend it.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan D. 
Clasificación:
2.0

Fix the self check out mobile app... I was charged an additional $20 because the app wouldn't let me upload a picture of the odometer do I couldn't move forward

Denilson M. 
Clasificación:
2.0

They, tell you on price then it's something else. The manager, was very irritated and very hyper. Rush Rush, everything with her is a rush job.

Vanessa F. 
Clasificación:
4.0

Online sign in is a joke. Who has passport with them. Or able to verify calling job on a Saturday. Or has to call a friend to wait to get keys to the vehicle. That is crazy and took to long. That process is broken and took away my valuable time.

Darrin B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Theodore F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ethleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth A. 
Clasificación:
5.0

El cliente no dejó un comentario.

joshua N. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENITA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jimmy T. 
Clasificación:
5.0

Truck had a problem with transmission and Brakes were squeaking. Hard to move shift lever into park to take out key.

Douglas F. 
Clasificación:
2.0

The counter customer service should be less stressful apparently due to excess of work

CARLOS P. 
Clasificación:
5.0

I failed to catch the gentleman's name who was behind the counter each of the three times I went in there during a single 10' rental. He deserves accolades for helping me out and making the process simple, seamless and far beyond just satisfactory. Whatever you're paying him, double it! you shan't be disappointed since it seems he's already working 80 hours a week!

Jason C. 
Clasificación:
5.0

Clean. Associate was helpful and transaction was quick.

GRACE E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris S. 
Clasificación:
4.0

I was charged twice

Bruno B. 
Clasificación:
5.0

The truck was new. 8,000 miles. But I think I now have lung cancer from the smoke smell in the cab. Multiple cigarette burns in the arm rest of the truck. Can't say it's uHauls fault but Johnny's Hideaway back in the day didn't smell of smoke as this truck

Brian E. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

Viva was personable and efficient. She made the experience pleasant and painless

DESIREE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

La Juan R. 
Clasificación:
5.0

My van was new, service provided by Veva at the location was fantastic, she was very helpful and gave me a deal that met my needs best ($79 with 100 miles a day). I do not know how u can imrove my experience. Thank you for being open as late as you are so i did not have to use the app for my transaction.

Farookh S. 
Clasificación:
5.0

They say the third time is the charm, at least it was in this case. I had already tried two other locations before landing here. At the 1st location there was an equipment deficiency, then a strange follow up encounter. At the 2nd location, there was a ridiculously bizarre and unreasonable request made. This 3rd location was efficient and the equipment was well maintained. While quietly pondering my ability to drive a truck with trailer, I watched her whip that truck and trailer from behind that gate like a boss. It was at that moment, I knew I could do it. Then I added her to my growing list of "she"-roes! lol

Carla B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATOYA M.  |  Overall Experience 
Clasificación:
1.0

They charged extra gas money

Necmettin A. 
Clasificación:
5.0

Please make sure equipment is in truck when you place a reservation. No dolly in truck

Kimberly Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick R. 
Clasificación:
5.0

Cindy was amazing trying to help me find equipment late in the day when I know so really wanted to finish a long day and get some rest. Most amazing customer service I have had in a long time!!!

scott K. 
Clasificación:
3.0

I did not appreciate that the mileage was not correct on the contract that we signed and as a result paid more. I'll be sure to check the mileage before leaving the parking lot next time.

DYLON A. 
Clasificación:
5.0

Everything was fantastic from start to finish!

Julie J. 
Clasificación:
5.0

This facility is very well maintained, and very clean too. The staff are also very nice and helpful.

Laura W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

gary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS B. 
Clasificación:
5.0

The staff was very professional and informative.

Victor S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latoya D.  |  Overall Experience 
Clasificación:
1.0

Better communication! It sucks!

Marcio J. 
Clasificación:
5.0

I have rented different types of equipment from this facility numerous times and the team is consistently excellent - professional, patient and willing to help make sure everything is right (having experienced this directly multiple times and watched them work with other customers ahead of me). Cindy, Greg and Veva care about the customer and take pride in their business.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris A. 
Clasificación:
1.0

The manager Cindy Harkins is a thief and is rude to customers and her employees. I rented a truck for 1 day, returned after hours and got confirmation of my return, dropped the keys in the box. Two days later she rented the truck out to my name again and had charged me for a5 day truck rental, 5 day doly rental, 5 day furniture pad rental when I never rented any at all plus a $100 cleaning fee. She says I did not return the keys but I most certainly did. I got the final bill yesterday 3/21, truck was returned on 3/16, and the first additional mystery charge of $197 hit my card on Saturday 3/19 which She said was for her having to pay $100 to get a new key made. The following day She tried running my card for another $109!!! I will NEVER use uhaul again and I'm determined to get my money back because this is absolutely ridiculous all for a 1 day rental moving less than 2 miles away.

nic C. 
Clasificación:
5.0

My first time doing this in Ga and they made it very easy.

Jennifer D. 
Clasificación:
5.0

Absolutely happy with the customer service in this location, everyone is really good but Ms Vive is excellent, she is very helpful in any question and recommendations, plus very friendly with even customer.

MARTIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

danielle T. 
Clasificación:
5.0

The entire experience was great! No improvement needed. Staff was friendly and very helpful.

Paul M. 
Clasificación:
5.0

Front desk representative was helpful, professional,& pleasant. I will definitely be contacting this location again soon.A job well done.

shawn D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sasha M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kirk M.  |  Overall Experience 
Clasificación:
5.0

The only complaint I would have against the store is you have to wait so long before you get up to the counter I was there over an hour waiting to get my truck the first time yesterday I had to wait 45 minutes. It seems they don't have enough staff to take care of a line of people waiting to get their equipment rental. I think this location is very convenient in always appears to be clean but some of the staff Taka little too much instead of giving the line moving however I must say that they are very professional and helpful once you get to your place at the counter. If I were to read them one out of 10 one being the lowest 10 being the highest I would retain seven

olla S. 
Clasificación:
5.0

Everyone at this store is fantastic especially Lisa and Pedro Oriz!

Peggy N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANTRELL G. 
Clasificación:
5.0

I was renting an appliance dolly/truck and was asked to provide two alternate contacts. This is excessive. Please don't do that.

jesse K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
5.0

Wonderful experience with both sales representatives

JEREMY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMINE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS R. 
Clasificación:
5.0

Great management team

METRO I.  |  Overall Experience 
Clasificación:
5.0

Comfortable, clean and easy moving

miguel f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Octevius g.  |  Overall Experience 
Clasificación:
5.0

The owner, Ms Hardin was fantastic. She stayed late to take care of me and found out that it was her day off that she was working. Greg was fantastic and super helpful in putting the trailer on my car. I highly recommend this location. Tommy Z.

THOMAS Z. 
Clasificación:
1.0

El cliente no dejó un comentario.

VICTOR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

A C. 
Clasificación:
2.0

Lady at font desk was rude and impatient

BRANDON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN J. 
Clasificación:
5.0

Cindy and Greg are the best! After having an unsatisfactory experience with Movers Helpers, they went above and beyond to help out to remedy the situation. They are truly ambassadors of U-Haul. I can't say enough to convey the great service and care that was given to my family. ¡Gracias!

CYNTHIA M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

N/C

CAROLYN T. 
Clasificación:
5.0

Return process after hours did not go smoothly - issues with the app!

CLIVE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANA R. 
Clasificación:
5.0

Nothing . Customer service was perfect!

Donelle M. 
Clasificación:
5.0

Friendly staff and helpful.

LANEKA E. 
Clasificación:
5.0

The staff was very awesome . More than kind, professional and accommodating . Very pleased.

Terri G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHEAL E. 
Clasificación:
1.0

When I got the location, there was no one in the office. I waited over 10 minutes. I found a phone number to contact and called three times but no one answered. Minutes later someone came to office. She didn't say sorry the wait. Instead, she told me "Was it you who called?" then said "Why?" I don't want to say further details how she treated me in an inappropriate manner. I have rented U-Haul truck many times but this is very unpleasant experience. I won't be back to this location.

BYEONG H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlton S.  |  Overall Experience 
Clasificación:
4.0

Sadly, we returned the trailer right as the worker was about to leave. She said she would open the gate for us… we sat there for 5 mins before we had to reverse back and go up to the front. She was on her cell phone and forgot all about opening the gate to let us out. Customer service is not where it should be.

KRISTI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary K. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

Great customer service.

MICHAEL F. 
Clasificación:
4.0

New truck with less then 10k miles in it. Smelled like cigarette smoke already.

MATTHEW S. 
Clasificación:
4.0

The location needs to answer the phone. Multiple calls and emails went unanswered.

Steve D.  |  Overall Experience 
Clasificación:
4.0

Manager was kind of abrasive and unwelcoming but the woman at the front desk was extremely helpful, personable, friendly, and accommodating .

NATHANIEL Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

LANCEKENNETH J. 
Clasificación:
5.0

Went out of their way to make this a good experience for our family!

Mitch R.  |  First Impressions 
Clasificación:
4.0

Prices could lower and it would be great to have gate entry where you dont have to get out the car to do the key pad every time.

laneka e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MELVIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY B. 
Clasificación:
5.0

Management team of the property are very professional and customer friendly.

METRO I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth J.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and recommended other choices for me when the trailer I wanted was not available. Great customer service! Thanks.

MING J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guillermo S. 
Clasificación:
4.0

El cliente no dejó un comentario.

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
5.0

Cindy the Manager was amazing!! The only thing when i returned the truck, the lady that took my key was awesome but i still have not received my email receipt.

Antoine S. 
Clasificación:
5.0

No improvement needed. Cindy and crew are most pleasant and accommodating.

MICHAEL S. 
Clasificación:
3.0

Check engine light on, and no dolly in truck.

BENJAMIN T. 
Clasificación:
1.0

The 24/7 truck share did not work properly…. An absolute waste of time…. Was on the phone till 1 am trying to arrange another truck to pick up and had to then drive 15 miles to another location at 1 am to pick up a truck after being reserved for pick up at 10:30 pm. It's frustrating to have a reservation only to find out the truck is not accessible at the time the reservation was made for. Do not know what the issue is but it's very inconsistent. If the location doesn't allow for the 24/7 truck share access it should not be allowed to reserve the equipment. Just a thought!

Leif J. 
Clasificación:
5.0

everything was good but only thing is that the truck that I had ran a little hard (maybe transmission issues ) and the hood kept opening so I couldn't make all my trips.

KOREY D. 
Clasificación:
3.0

Associate needs help during peak times. Was rather indignant with me due to a clearly stressful situation.

Sheila H. 
Clasificación:
5.0

Na

FLOYD P. 
Clasificación:
1.0

gave me a contract for $96 then charged me an additional $153 with out explanation

MARK W. 
Clasificación:
3.0

Valarie was extremely professional and made the experience painless

SHANE P. 
Clasificación:
5.0

Good people here, always a great experience. Management and staff are fantastic, highly recommended.

JON M.  |  Overall Experience 
Clasificación:
5.0

Muchísimas gracias por su servicio

ANTERO M.  |  Overall Experience 
Clasificación:
5.0

I had a great experience with storage at Uhaul in Nesbit Ferry! The facilities were pristine and Cindy was so helpful. She provided carts to help unload the truck, and called another employee to sweep the already-clean unit before move-in. I recommend this location to anyone moving north of Atlanta for storage or truck rental.

Emma S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy M.  |  First Impressions 
Clasificación:
5.0

Cindi and Greg were the best (managers at the Nesbit Ferry/Alpharetta GA location). Been there for two years due to a divorce and moving and home shopping etc. They provided the best customer support and just awesome, kind people. Supported me thru it all. Thank u!!!!

christine t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jawanza L.  |  First Impressions 
Clasificación:
5.0

I really enjoyed coming in they always helped me

MARION H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hugh D.  |  First Impressions 
Clasificación:
5.0

I really enjoyed the folks who did my paperwork. Good and smart people.

Juliann G.  |  First Impressions 
Clasificación:
5.0

They staff at nesbit ferry was absolutely amazing!!! There were some issues with my reservation and cindy definitely went above and beyond to make right appreciate her so much!!!

edward c.  |  Overall Experience 
Clasificación:
5.0

Cindi worked very hard to make the move as easy as possible! She provided carts, access keys, and quick thinking that made the experience smooth. Couldn't have asked for better!

Emma S.  |  First Impressions 
Clasificación:
5.0

Nice folks, easy to deal with, friendly, very helpful. Will do business with them again.

chris m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

james p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Celeste S.  |  Overall Experience 
Clasificación:
5.0

Understanding, relatable, upfront, and easy to work with - ALL of the attributes I want, in any service marketed to me, as well as to the general public. All of my questions were answered, and any concerns were alleviated. I highly recommend working with the folks at this location.

kEVIN W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

losia t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

warren h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

quenette s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KAYLA D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

JULIO CESAR U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA B.  |  First Impressions 
Clasificación:
5.0

Great location, great staff

JON M.  |  First Impressions 
Clasificación:
5.0

Great place to store your belongings. And great location.

SASHA A.  |  Overall Experience 
Clasificación:
2.0

The storage was supposed to be a controlled climate but the degree in there because of the AC not working was 115-120 I had to move all of my stuff in the heat. What should it taking me about an hour and a half took me 3 1/2 hours to do. And my tv is not working now I hope it had nothing to do with the climate being to hot. And when I first moved in it took me 2 and a half 3 hours to get me into my Storage which result in me having to break those stores she's up until two I did request for a manager and I was told within 2 to 3 days I will receive a call and I've never received the call and it has been a month.

Aleisha s.  |  Overall Experience 
Clasificación:
5.0

Cindy and Greg where awesome and professional. I had a pleasant experience and I appreciate them

volare s.  |  Overall Experience 
Clasificación:
5.0

Staff extremely professional and willing to go the extra mile to make sure our storage needs were met. Would definitely recommend and use this branch for my uhaul and storage needs

ARTHUR C.  |  Overall Experience 
Clasificación:
3.0

When I first came in I was frustrated Manager gone and the gentlemen in the front had no idea what they were doing, once the manager came back it was smooth sailing. She told me I even got a month free and didn't have to pay until June this was in April. Unfortunately when May came I was sent a letter MY ACCOUNT WAS OVER DUE. Checking my account I only got April free so I paid my 107 dollars with late fees and moved out June 5. The gentleman helping did one heck of a job and was waited patiently so that I may return my truck on time. I wish I knew his name and his brother but I don't recall. I know he rented me my truck, ran to check out my storage so that we could get on our way, plus stayed late at work all on Saturday June 5th 2021. Thanks AGAIN!!!

Candace M.  |  Overall Experience 
Clasificación:
5.0

.

Crystal S.  |  First Impressions 
Clasificación:
5.0

The team at the Nesbit Ferry facility was great and always very helpful.

Gary B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

latania h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

aretha s.  |  Overall Experience 
Clasificación:
5.0

This location has gone over and beyond to make my storing experience amazing. I recommend this location hands down!!!! They are friendly, and work so hard just to make things easier for their customer

Mary M.  |  Online Move In 
Clasificación:
1.0

I’m still waiting on my refund

simone m.  |  Overall Experience 
Clasificación:
5.0

Cindy was great, at first it was some issues but Cindy saved the day Very professional and friendly. Property was clean and neat. Storage area space was clean.

volare s.  |  First Impressions 
Clasificación:
4.0

Greg has excellent customer service skills!

Geana C.  |  Online Move In 
Clasificación:
1.0

Have no been able to get in touch with the property for days. Once I made contact I was given an assurance the unit would be moved out and closed. That still hasn't happened now I have to spend more hours trying to get this resolved. The lack of communication made me move into another storage and yet I've still had to spend all this time to get this unit discontinued.

Sherika J.  |  Online Move In 
Clasificación:
1.0

It took two hours to rent an storage unit.

Andres U.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Naassom R.  |  Overall Experience 
Clasificación:
5.0

My experience is always filled with pleasure when going in the office of the Uhaul....staff is always very helpful

Tona O.  |  Overall Experience 
Clasificación:
5.0

I've used this facility three times and each time the staff is helpful and friendly. The facility is always well maintained.

Erica F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kieth j.  |  First Impressions 
Clasificación:
5.0

Very accommodating!

curt h.  |  First Impressions 
Clasificación:
4.0

Understaffed for amount of customers needing help. Very nice staff that was there.

Luis B.  |  First Impressions 
Clasificación:
5.0

Cindy and Katie are wonderful people who are so beneficially helpful in a time of need. Thanks to you both. Be blessed.

eva g.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

SHARIF T.  |  Overall Experience 
Clasificación:
5.0

Cindy and her helper are the sweetest and the best!

eva g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca M.  |  Overall Experience 
Clasificación:
5.0

The manager Cindy was very accommodating, going thru a tough move due to surgeries and worked with me to make it easier for me. Thank you Cindy

Ana L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ayanna d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JON M.  |  Overall Experience 
Clasificación:
4.0

The service was excellent. The only reason I gave 4 stars and not 5, was that I would have preferred that the service people and other customers were wearing masks. But they were incredibly friendly and very helpful. Very pleased.

Michael H.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Sherry D.  |  Overall Experience 
Clasificación:
5.0

Cindy and her husband were fantastic! They went far above and beyond to help me with a trailer I rented (from somewhere else) before heading out for a cross-country move. They re-hooked up the trailer (that someone else had done wrong), checked the air in the tires, and fixed an electrical issue with the trailer...all things they did not have to do. The storage unit was spotless and Cindy was great with all my questions. I would go back to this business anytime I needed anything for a move or storage. Highly recommend this dynamite team and their facility!

Katherine H.  |  Overall Experience 
Clasificación:
5.0

Cindy was very helpful and also willing to assist me when needed.

Tyson B.  |  Overall Experience 
Clasificación:
5.0

The staff were so kind and accommodating after a very long and tiresome trip. I can't praise them enough about how they treated me when I got there. I don't give feedback often, but they deserve to be recognized for their exceptional service.

Stacey M.  |  First Impressions 
Clasificación:
5.0

N/C

roy g.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert S.  |  Overall Experience 
Clasificación:
5.0

the best service

brenda w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

bennett b.  |  Overall Experience 
Clasificación:
5.0

Cindy and her husband were great. Nice facility. Good location. I'm very satisfied.

Leon H.  |  First Impressions 
Clasificación:
5.0

Thanks Greg, Cindy and Chantel. You guys are the ones that make it happen !! I appreciate all that you did for me during my move !! Come to the beach and see me in Jax !! Greg H.

Phillip H.  |  Overall Experience 
Clasificación:
2.0

I understand that the power went out yesterday bc of a fallen tree but that does not give the general manager the right to take her stress out on her customers. I was just trying to figure out why the mobile pickup was not working and she would not even let me ask my question. Very poor customer service. I am Looking for a new place to store my items bc the general manager can not handle stressful situations.

Lizzie B.  |  First Impressions 
Clasificación:
3.0

The elevator broke while my movers were transferring items to the unit. Apparently, the person who was last in charge lost the override key, so my guys had to use the stairs. It was very hot outside and the process took longer, so I ended up having to pay them for an extra hour.

Maureen V.  |  First Impressions 
Clasificación:
5.0

Move-in was easy and quick. Staff was friendly and willing to help. Had a problem with the truck that I got from another U-Haul location. They understood and helped me the best they could.

Naassom R.  |  First Impressions 
Clasificación:
5.0

Excellent service. So helpful yet again. Helped me load dresser into truck.

Brenda S.  |  Overall Experience 
Clasificación:
3.0

I waited in line for minutes because there was only one worker available to receive customers, process them and she had to retrieve trucks and drive them out to each client. I also had to be switched to a different unit because the one provided was not vacant. I hired movers for the day, needless to say I ended up incurring an additional expense. She was super sweet but all of the above was an incredible inconvenience.

Jovita s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sifang Z.  |  Overall Experience 
Clasificación:
5.0

Easy to get along with all the personnel...Of course there were some small problems, especially over 8years of use. But all it took was to drop by the office and touch base, ask for help, or try to work out a resolution... it was never difficult. Cindy, and Chantal were always helpful. I have No complaints ever, and that is over 8 plus years.

JOHN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sifang Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY B.  |  First Impressions 
Clasificación:
5.0

Great place helpful people !

James L.  |  First Impressions 
Clasificación:
1.0

Long list of problems. They can't even find my reservation to cancel. The storage area is so poorly lit. Why offer 24 hour access if it's pitch black.... Door to storage unit doesn't stay open. They tried to transfer me to another unit. Still has a broken door. Transferred me back and they promised to give me a new door. They didn't. In the meanwhile I would just like to cancel before they charge me. They can't even do that.

key w.  |  Overall Experience 
Clasificación:
5.0

Everything was great and we felt like our stuff was in a very safe and protected facility. We will use them again!

Albert C.  |  Overall Experience 
Clasificación:
3.0

The manager was rude

Roberta S.  |  Overall Experience 
Clasificación:
5.0

Na

Isaiah H.  |  Overall Experience 
Clasificación:
5.0

Best experience ever! I was alone and had no help unloading. Cindy and her husband helped me unload and move into my unit. I didn't know what I would have done without them. So happy to meet them.

Brenda S.  |  First Impressions 
Clasificación:
3.0

Ninguno

Sydney I.  |  First Impressions 
Clasificación:
5.0

Great place staff was easy to work with I would recommend them highly

brian m.  |  Overall Experience 
Clasificación:
5.0

friendly staff, clean facility. overall great experience. ¡Gracias!

alljandra f.  |  Overall Experience 
Clasificación:
5.0

Very good experience

Dan P.  |  Overall Experience 
Clasificación:
5.0

Cindy, in the office, was excellent. Fast, friendly, and helpful.

Sharon B.  |  Overall Experience 
Clasificación:
4.0

The young lady was nice and accommodating

Roberta S.  |  First Impressions 
Clasificación:
5.0

Cindy and Shantell are very informative and professional. A+rating!!!

LYDIA M.  |  Overall Experience 
Clasificación:
5.0

Absolutely perfect! Nailed it!

theodore b.  |  Overall Experience 
Clasificación:
1.0

Been a horrible mess since the day I moved in with billing and errors and now my unit was padlocked as denied access because I supposedly hadn’t been paying my bill, and I set up autopay

Mark G.  |  Overall Experience 
Clasificación:
5.0

Staff was excellent

CONNIE G.  |  Overall Experience 
Clasificación:
5.0

The only problem I had with your company was due to a billing problem. I vacated my space and since I had auto payment for my space I was debited after moving hopefully this was corrected.

RONNY P.  |  Overall Experience 
Clasificación:
5.0

Shantel was very polite and helpful! We really appreciate her!

Tina B.  |  Overall Experience 
Clasificación:
2.0

The assistant manager Shentell did an excellent job and was very professional. The manager Cindy was very Unhelpful & extremely belligerent. It appear the she is overwhelmed by her job and needs med

THOMAS T.  |  Overall Experience 
Clasificación:
5.0

👍

keith b.  |  Overall Experience 
Clasificación:
5.0

Great service! We were helped to return our uhaul and also rent a storage unit. Will def return to this location!

Hanan G.  |  First Impressions 
Clasificación:
5.0

Very helpful... Only problem is the gate key pad is jam ,the need to replace for a new one I gone to request a personal key to open Thanks 😊

Onelia S.  |  First Impressions 
Clasificación:
4.0

none

Lonetta H.  |  Overall Experience 
Clasificación:
4.0

The only issue I had was closing the account. Advised to close several times because I never received confirmation but they "forgot". So got notices at my work after talking to 4 people about it!!

Rose K.  |  Overall Experience 
Clasificación:
5.0

The service was definitely impeccable, Cindy what's the most helpful considerate knowledgeable Associated for attendant that you may ever want to encounter, I recommend this location and Cindy to all

martel m.  |  First Impressions 
Clasificación:
5.0

Gracias

stephen k.  |  Overall Experience 
Clasificación:
5.0

Awesome experience

candace m.  |  Overall Experience 
Clasificación:
4.0

Both times I was there, there was only one person working. She was professional and friendly but it makes the wait longer than it should be.

Christine W.  |  Overall Experience 
Clasificación:
5.0

Fast, friendly service. Rented a storage unit in less than 20 minutes -- perfect match to our needs. Very competitive pricing too.

Carl G.  |  First Impressions 
Clasificación:
1.0

New Owner/Manager Cindy (Hardin) is HORRIBLE. Her attitude sucks. As a combat veteran watching her treat the elderly like crap really upset me. She could take a customer service course or two!!!

Tasha M.  |  Overall Experience 
Clasificación:
4.0

Customer service experience is great

natalie h.  |  Overall Experience 
Clasificación:
5.0

Thank you for such good service.

SUSAN L.  |  Overall Experience 
Clasificación:
3.0

The corporate accounting was terrible. I moved from a large $600+ unit a month to a $194. per month billed for both months. Left before end of month still being billed. BIG CORPORATE PROBLEM.

oscar w.  |  Overall Experience 
Clasificación:
4.0

Everything was good got help when I needed I just think the lady need to be able to handle pressure more when it’s busy but it’s not her fault she working alone.

ALI T.  |  Overall Experience 
Clasificación:
5.0

The new Management took care of me very well.

Aaron S.  |  First Impressions 
Clasificación:
5.0

Cindy Hardin is amazing !! Pleasant and knowledgeable. Cindy Hardin Uhual Storage Center Manager was considerate and kind. Patient and understanding. She is a great asset to the company! Thanks !!

Monicca J.  |  Overall Experience 
Clasificación:
4.0

Very clean. Loved the 24 hour access.

cynthia g.  |  Overall Experience 
Clasificación:
5.0

Storage facility was secure but easy to access for putting items in and getting them out with elevators and carts.

Harry B.  |  Overall Experience 
Clasificación:
5.0

My U-haul location is fantastic. VERY understanding and accommodating.

oscar w.  |  First Impressions 
Clasificación:
5.0

Great looking facility and staff

Terry D.  |  First Impressions 
Clasificación:
5.0

My experience with this location was perfect and I have no complaints. Staff went above and beyond to assist.

Henry H.  |  Overall Experience 
Clasificación:
5.0

Great customer experience all the way!!! Friendly staff in both locations and extremely helpful. I will rent from Uhaul again very very soon.

laneka e.  |  First Impressions 
Clasificación:
4.0

Everything went fine. A bit disappointing that no refund for a partial unused month was not issued when departing.

Nancy O.  |  Overall Experience 
Clasificación:
2.0

My entire process was frustrating in Georgia. They gave me the wrong Ubox, had to go back several times to get the right one, was charged several times & then got an email saying I hadn't returned it

Azy K.  |  Overall Experience 
Clasificación:
5.0

Great job

LYNDA D.  |  Overall Experience 
Clasificación:
5.0

No changes needed

Sheena T.  |  Overall Experience 
Clasificación:
5.0

I have 2 units rented here for a year and just renewed for another year. Top notch facility and friendly, helpful people.

tom h.  |  Overall Experience 
Clasificación:
5.0

We would definitely use this location again. Incredible customer service and facility!

Tom G.  |  Overall Experience 
Clasificación:
5.0

The only thing I would complain about is whenever I first tried to reserve a free month of storage at your extra attic, the U-Haul customer rep reserved it and when I got there, they don’t do free

Justin M. | Reservación
Clasificación:
5.0

Had my stuff there for a year and everything was perfect. Never had a doubt about how safe it was and Staff was really nice!

Nazaris C.  |  Overall Experience 
Clasificación:
5.0

Awesome service! They made our move easy and were incredibly helpful.

andy A.  |  Overall Experience 
Clasificación:
5.0

By far the best Storage and U-Haul center in Atlanta! The owners are client focused and always smiling!

Douglas C.  |  Overall Experience 
Clasificación:
5.0

Mandatory comments are stupid

ali r.  |  Overall Experience 
Clasificación:
5.0

.

Keri P.  |  Overall Experience 
Clasificación:
5.0

Wonderful customer service and super clean facility

SHEENA T. | Reservación
Clasificación:
5.0

It was a pleasure working with Sheri and Mike for three years!

MELISA M.  |  Overall Experience 
Clasificación:
4.0

U-Haul should do pro-rated costs.

MELANIE M.  |  Overall Experience 
Clasificación:
5.0

Office staff was always professional and helpful. There are several storage facilities in the area, but this is the only one I would consider. I have also recommended friends to this location.

Landra P.  |  Overall Experience 
Clasificación:
5.0

Absolutely loved the staff and the attention they gave us to make experience smooth and easy.

sabra l.  |  Overall Experience 
Clasificación:
2.0

Customer service was horrible. I went through too many issues with this location and would not recommed them to anyone. I would never use this location again. Horrible..horrible.

antonia m.  |  Overall Experience 
Clasificación:
5.0

Sherry Nabors and her husband were super folks.

ROB L.  |  Overall Experience 
Clasificación:
5.0

The owners are nice caring people, who try to help in any way possible. Very hard to reach the actual local office on the phone though..

LISA W.  |  Overall Experience 
Clasificación:
5.0

Very great and friendly service thank you.

randy m.  |  Overall Experience 
Clasificación:
5.0

Great place to do business...nice people, good facility, good selection of moving supplies. The trucks are very clean and in good condition.

Roy M.  |  Overall Experience 
Clasificación:
5.0

Great storage facility and the owners were very nice! good prices and loved that the propery was gated with coded entry. Very secure!

brendon m.  |  Overall Experience 
Clasificación:
5.0

The owners were great to work with. highly satisfied with their service and professionalism

lucas s.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba