Customer Reviews for U-Haul Moving & Storage of National City

3,410 reviews

1300 Wilson Av   National City, CA 91950

(619) 434-0004

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(619) 434-0004

1300 Wilson Av
National City, CA 91950

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great prompt service!

JACKIE H. 
Rating:
5.0

Great service and location cleanliness.

JACKIE H. 
Rating:
5.0

A mi me ayudaron perfectamente muchas gracias

CRISTIAN V. 
Rating:
5.0

Friendly fast service installed a tow hitch on a traverse in less time than estimated

dave E. 
Rating:
2.0

A few homeless individuals were staying in their unit after hours, sleeping inside. I reported this issues several times and nothing was done to address or resolve the issue

Yossi A.  |  Overall Experience 
Rating:
5.0

Super easy and very professional.

Stephanie B. 
Rating:
5.0

I set the alarm off because I entered my code on the wrong keypad. Could u possibly invest in a drink vending machine?

Keri A.  |  Online Move In 
Rating:
4.0

Everything was great. Great customer service , everything was explained beforehand so I knew what to expect.

SYLVIA T. 
Rating:
5.0

Customer did not leave a comment.

AMINAH W. 
Rating:
5.0

Customer did not leave a comment.

George Riley C. 
Rating:
5.0

Top notch service

Osamudiamen O.  |  First Impressions 
Rating:
5.0

This uhaul shop is not your a average rental place . Customer service is on point . They greet you and treat you with respect. They assist you by getting up from their chair and handing you the receipt. They help you with your uhaul truck or van and on top of that they have storage . They all should get a raise .

ESTHER C. 
Rating:
5.0

Excellent customer service, in all areas.

Christine E. 
Rating:
5.0

Customer did not leave a comment.

PAULETTE F. 
Rating:
1.0

Get orders right my location got changes without no one letting me know i lost 30min and when i got there they have me something i didnt reserve bad service

JORGE V. 
Rating:
4.0

Meet my expectations she was genuinely helpful

Nick R. 
Rating:
4.0

Customer did not leave a comment.

DAVID V. 
Rating:
1.0

Customer service is horrible. The representative was not able to assist us in reservation and kept insisting they did not have an available truck for us to rent but when we did the booking online it said the truck we needed was available at the current location we were in and had to book it via online in order for us to rent the truck. Front desk/representative was in any help at all. Terrible customer service! I do not recommend the location and will not be coming back to thag locations again!!

JUNO L. 
Rating:
5.0

Customer did not leave a comment.

Justin T.  |  Overall Experience 
Rating:
5.0

Up to this time I have never needed a storage unit but when I did it was very convenient.

Kimberly A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WALTER R. 
Rating:
1.0

First gal I talked to to confirm said delivery hadn't been scheduled ( it HAD!) she wanted to set up new delivery date, she did not seem to know what she was talking about. I demanded to speak with someone else and he said the deliver to address was listed as UHauls address - they put their own address instead of mine for address to. be delivered to!!! No one seemed to know what they were doing - total mess The gals that delivered my boxes were very knowledgeable and efficient-

Wendy S. 
Rating:
5.0

Love this location! Always super helpful & friendly! Will definitely be coming back to rent a trailer in the future. Thanks guys!

Marisol M. 
Rating:
5.0

Customer did not leave a comment.

ARMANDO Q. 
Rating:
5.0

Customer did not leave a comment.

Cynthia T. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA T. 
Rating:
5.0

Customer did not leave a comment.

JOYCE K. 
Rating:
5.0

Fast and customer service crew, my definite go to for all things moving essentials. Great crew, thanks ;)

Elizabeth M. 
Rating:
1.0

Tag on the dolly was ripped off before we used it. Dome cargo light wasn't working which made loading even harder then it should have. And the unit was dirty with paper debri

ALFONSO A. 
Rating:
5.0

Customer did not leave a comment.

YANIRA M. 
Rating:
5.0

The gentlemen were great!

Montrula D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DONALD E. 
Rating:
5.0

Customer did not leave a comment.

GLORIA L. 
Rating:
5.0

All representative were helpful and prompt both checkin & out! Great efficient team at this location!

JACKIE H. 
Rating:
2.0

Didn't walk us out to it truck. Was difficult to determine which truck we rented.

DAVID W. 
Rating:
5.0

The process was easy, delivery was smooth, and our experience with the U-Box container, shipment and deliveries could not have been a more positive experience.

Dave T. 
Rating:
3.0

I would suggest for staff to acknowledge customers by at least asking if they've been helped not just leave you standing there waiting for assistance.

Elvia O. 
Rating:
5.0

Customer did not leave a comment.

Alan M.  |  Overall Experience 
Rating:
5.0

It was a swift, painless process and the location was clean and easy to get into. Staff was very helpful and friendly.

Haley K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Manasra K. 
Rating:
5.0

Staff very friendly and professional

LARRY T. 
Rating:
5.0

Customer did not leave a comment.

MARIO V. 
Rating:
4.0

Great Friendly customer service!!!

DONALD G. 
Rating:
5.0

1300 Wilson Ave., National City, CA has a professional and friendly staff. I have rented trucks and storage space from and never had a problem.

Prentis J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

COLIN S. 
Rating:
5.0

Customer did not leave a comment.

Jennifer N.  |  First Impressions 
Rating:
3.0

The air conditioner is not working well just to check it before it is rented.

MARIBETH M. 
Rating:
5.0

Just keep on doing the same thing (excellent service)

ROBERT K. 
Rating:
5.0

Everyone was great, especially Joshua. A lot of potential. Your fortunate to have him with your company.

John H. 
Rating:
1.0

Customer did not leave a comment.

Karl R. 
Rating:
2.0

Customer did not leave a comment.

VINCENT T. 
Rating:
5.0

Customer did not leave a comment.

sherlyn f.  |  Overall Experience 
Rating:
2.0

Horrible experience renting with #U Haul

ROSA R. 
Rating:
5.0

Customer did not leave a comment.

Manuel D. 
Rating:
5.0

They did a great job.

Barry A. 
Rating:
5.0

Customer did not leave a comment.

ANDRES N. 
Rating:
5.0

Customer did not leave a comment.

ALBERT W. 
Rating:
5.0

Excellent Service !!!!!!! Excellent Truck!!! Excellent Experience!!

Elvira O. 
Rating:
5.0

Friendly front desk staff, efficient, and great service

Esmeralleda S.  |  Overall Experience 
Rating:
5.0

Keep up the great customer service on California!

HENRY G. 
Rating:
5.0

Awesome customer service. Great staff

SANDRA V. 
Rating:
4.0

Customer did not leave a comment.

HAROLD W. 
Rating:
5.0

Customer did not leave a comment.

CESAR S. 
Rating:
5.0

Thank you for helping me with my storage needs

Hilda O.  |  Overall Experience 
Rating:
5.0

The national city staff was awesome whenever we had any problems they took care of it immediately. Great team over there.

stephan l.  |  Overall Experience 
Rating:
5.0

We rented a storage space for a few months, my overall experience was a good one. I have no complaints.

Jay M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eddie P. 
Rating:
1.0

Did not have my storage available at location I reserved Had to drive to another location. Luckily the representatives at new location were helpful. This move was the worst experience made possible by Uhaul online and customer service.

Ruby H.  |  First Impressions 
Rating:
1.0

In addition to the poor service my account was charged an additional $683.10. An employee at this location added the amount to this transaction for some unknown reason. It's theft clear and simple. It seems that this is the normal way of doing it at National City U Haul Moving and Storage. I have the emails and receipts to prove it to.

John V. 
Rating:
2.0

First off, made a reservation for the N 4th Avenue location. Got a call two hours before pickup saying my truck was no longer available. I said I had movers scheduled to meet up with me and got put on hold. They then said I could get the truck but would have to drop it off at the same pickup location which still would have worked out for me. I then show up 15 minutes before my reservation and they told me at the N 4th ave location that I didn't have a reservation there and the reservation had been changed to 1300 Wilson in National City without being told any of this. So I headed to national city from there and when I arrived they said they had no truck available... Gave then the run down on what had happened and they said that was “weird” and I agreed. 5 minutes later they said they had a truck for me. Not trying to get anyone in trouble but this was definitely ridiculous. Had a lot of time wasted that day trying to just get my reservation. Had to pay moving help for the time that had been wasted. Also had more miles added on to my trip for uhuals mistake. Fuckin bullshit One good thing was the man who was helping me at the National city location. He figured it all out and was on it.

Justin H. 
Rating:
5.0

Customer did not leave a comment.

Lorris Q.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Raymond P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles K.  |  Overall Experience 
Rating:
5.0

Really good Service

Hector G.  |  First Impressions 
Rating:
3.0

The dolly I had reserved was not available. So I ended up just purchasing one. The duration of time from when I walked in the door until leaving with the vehicle was about 35-40 minutes despite having a reservation and there only being two customers in front of me. So the time factor was less than ideal. The staff member who helped me was incredibly friendly though so that was a plus. Every staff member I encountered was very friendly.

Benjamin W. 
Rating:
5.0

Customer did not leave a comment.

NESTOR M. 
Rating:
5.0

Customer did not leave a comment.

EDWARD J. 
Rating:
5.0

All in all was a good experience staff was great always maintain a good clean facility recommend it to anybody keep up the good work Louis formica

LOUIS F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN C. 
Rating:
5.0

Customer did not leave a comment.

RAMIRO P. 
Rating:
5.0

Carlos was fantastic. He worked quickly and was very clear in communicating all the terms of the contract. when I noted the milage and fuel level was slightly off from the cntract he apologized, accepted responsibility and willingly made corrections, then confirmed that everything would be taken care off. He also processed the return and was equally efficient and friendly. You have a real great asset in Carlos. ps when i was getting processed an employee came in and said "the man who had the 15' truck wanted to make sure I passed along his thanks" I suspect Carlos treats all your clients with care Thank you Carlos, Well done!! much better customer care than I have received anywhere in the last several years.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

Max L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antoinia S. 
Rating:
5.0

Highly recommended

Andrew T.  |  Overall Experience 
Rating:
1.0

La Supervisora de ahí del centro de National city es una Racista grocera y por supuesto lo va negar pues por su posición abusa de ese cargo Además No es nada amable ni cordial y ni siquiera se toma la amabilidad de Saludar No se su nombre pero se que es la Supervisora y por ese motivo saque mis cosas de ahí Deverian de poner gente menos prepotente que No traiga sus problemas personales a su trabajo porqué por la cara que tiene Se nota que No es Feliz y que feo que lo hagan sentir así a uno !!!

Sara D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUBEN C. 
Rating:
5.0

Customer did not leave a comment.

kathy d.  |  First Impressions 
Rating:
5.0

Nothing to improve. Terrifically kind and helpful staff! Thank you!

Kellie E. 
Rating:
5.0

Customer did not leave a comment.

Glenda V.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ERIC D.  |  Overall Experience 
Rating:
5.0

Very professional staff.

TONY G. 
Rating:
5.0

Customer did not leave a comment.

zenzele C. 
Rating:
5.0

Was a customer out of state here for 3 years. Returned to retrieve my storage items and was expecting some type of storage damage. ie rodent, mildew etc. To my amazement, my stored items was just as I had originally stored them. This place is Awesome, their facilities are the best I have ever seen. They truly have Pride and Professionalism in the care of their facilities. Not to mention the Excellent customer service. I think their maintenance and cleaning crews deserve a much needed raise for their contributions to the Uhaul brand.

eric f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Javier T. 
Rating:
3.0

My driver had to go to Home Depot to borrow clippers to remove the lock on the door! We couldn't load the truck until the lock was removed. I was given only a $15. Refund and a 15 mile allowance. I feel that it should have been more due to the fact that this out is in a delay of an hour to load the truck.

Elaine H. 
Rating:
5.0

customer service was great!

Leo R. 
Rating:
5.0

Customer did not leave a comment.

steven S. 
Rating:
3.0

Customer did not leave a comment.

GUSTAVO S. 
Rating:
5.0

It kinda irritating that I had to take time to picture my fuel and miles because the truck hadn't been updated, I shouldn't be responsible for someone else's job, I am on a time constraint, but it's understandable,

JOHNNY M. 
Rating:
5.0

Customer did not leave a comment.

Jose F. 
Rating:
5.0

I thought everything went well. I was a little confused as to why our things were in Greensboro for 2 weeks before they were dropped. Either way we I'm happy the transition ran smoothly.

Karla G. 
Rating:
5.0

Customer did not leave a comment.

Tony G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jason G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nataka B. 
Rating:
5.0

Has to be the best facility in the county. Just keep doing what you are doing, which is providing world class service.

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

Amelia B. 
Rating:
3.0

What an awful and stressful moving experience. I reserved a 26' truck 2 blocks from my house for a move from Palm Springs to San Diego. The night before my move, they informed me that I had to drive 140 miles round trip to get my truck. At 7 miles to the gallon, the gas was astronomical. We hired movers thru U Haul. They caused severe damage to the majority of our furniture. Filing a claim has been difficult, but I am not surprised. U Haul could careless about their customers. It took us 3 more hours to drive from the Salton Sea. Then we were 1 hour late in turning in the truck. We were charged $40 more. U Haul has some nerve charging us an extra fee.

MICHAEL P. 
Rating:
5.0

Excellent customer service. Great experience!

BJ H. 
Rating:
5.0

Our Rental specialist was very kind and knowledgeable. He was very helpful. I apologize. I forgot his name. He was patient as well.

sherlyn f.  |  First Impressions 
Rating:
4.0

Sabrina was great, very helpful and great customer service

CLAUDIA C.  |  First Impressions 
Rating:
4.0

Little bit expensive but worth it for the security

zachary h.  |  Overall Experience 
Rating:
5.0

They did exactly what they said they would do with no ":hick ups". Moved from San Diego, CA, to Ponce Inlet Florida.

Michael H. 
Rating:
5.0

Brianna is very professional and a great representation for uhaul!!

PETER G. 
Rating:
5.0

I typically don't review but I couldn't believe how fast they installed my tow package. The counter was very friendly and the gentleman that helped me out deserves a raise! I appreciate your experts and it means a lot to me how great you service was!I went to get a cup of coffee and was expecting to be there for some time, but they were able to install it in 11 minutes! Thank you once again and I will definitely recommend your store to everyone I know! Thank you, Kristopher

Kristopher B. 
Rating:
4.0

Customer did not leave a comment.

VICTORIA R. 
Rating:
5.0

Customer did not leave a comment.

Patricia H. 
Rating:
4.0

Customer did not leave a comment.

Terasa W. 
Rating:
5.0

The staff and the facilities are awesome. My U-Boxes were delivered there from my previous home in Washington. When I was ready to move into my new apartment, they had the boxes waiting for me near the storage area. Half of the contents went into my storage room at their facility (immaculately clean, secure and well-maintained) and the other half went into the U-Haul truck (also immaculate and well-maintained) for delivery to my new home. They use an excellent automated system, and each transaction was swift, accurate, and instantly integrated into my account. Everyone was very helpful and professional.

Patricia H. 
Rating:
5.0

Customer did not leave a comment.

Cynthia R. 
Rating:
5.0

Customer did not leave a comment.

Armienda P. 
Rating:
5.0

Customer did not leave a comment.

John T.  |  Overall Experience 
Rating:
5.0

I thoroughly enjoyed my time with your company. Thanks for everything!

susan j.  |  Overall Experience 
Rating:
3.0

I had to drop off my household items at a U-Haul Storage Facility and then turn in the truck. It took longer than we planned and by the time we were done and had refilled gas in the truck, it was minutes before closing. The person checking me in was really great, however I wanted to turn in the boxes I hadn't used and the employees locked the door at 6:55PM and couldn't take my boxes. Now what do I do. I can't fit the boxes in my car, so I just left them in the truck. Fortunately the next day Diamonte helped to find the boxes and refunded my credit card. The guy who checked in the truck who was great, I believe his name was Cameo. I did not get the name of the employees who closed up early and wouldn't take back the boxes.

GARY C. 
Rating:
5.0

Customer did not leave a comment.

JOSE G. 
Rating:
4.0

I thought the facility was secure until someone broke into my unit. Overall, it seems to be pretty secure. The facility is well lit.

catherine b.  |  Overall Experience 
Rating:
4.0

The staff member that helped me initially was a bit cold. But the two in the yard that hooked up and took back the trailer had a great attitude.

JOHN B. 
Rating:
5.0

Nothing

ESMERALDA M. 
Rating:
5.0

Customer did not leave a comment.

Brian A.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

martin D. 
Rating:
2.0

While the workers were nice, every time we went to our storage, our card malfunctioned and the alarm went off. We ended up getting new cards nearly each time which was frustrating since the cards didn't work-even after employee assistance. I personally went 5 times to the office and my husband went at least this many times if not more as well just to get access to our unit we prepaid for in advance. This card malfunction also caused us not to be able to enter the facility after hours, which difficult when working during the day. While it was nice to get the first month free, it was more hassle than expected.

Sarah C.  |  Overall Experience 
Rating:
5.0

Carlos and the manager(forgot her name) provided excellent customer service!! Definitely coming back to this location!

GUILLERMO R. 
Rating:
5.0

The U Box experience was seamless and the storage was a God-Send as I had no place to put my "stuff. Thank you for your U-Box, it was perfect!

Joni W. 
Rating:
5.0

Customer did not leave a comment.

Cindy F. 
Rating:
5.0

Customer did not leave a comment.

LESLIE R. 
Rating:
4.0

The only thing I didn’t like was how my price went up twice in a year , I was never told my price would ever change .

Datresse P.  |  Overall Experience 
Rating:
4.0

Nothing everyone vas nice al helpful

Mario Y. 
Rating:
4.0

10' trucks really need ramps. Loading the truck without a ramp almost did us in. Otherwise, I am a happy customer. Thank you.

MARGARET G. 
Rating:
5.0

You all did an outstanding job !!! ❤️😃

timothy p.  |  Overall Experience 
Rating:
1.0

Forcing and bullying a contact to be on the contract in the event Uhaul is unable to reach me is ludicrous IMO! I am completely the one that is to be responsible for my rental and forcing me and than forcing to verify this contact before I can be “approved” for the rental, makes zero sense, since, said “contact” has zero obligation to begin with…WTF. Very stupid policy IMO!

MIKALA L. 
Rating:
5.0

Customer did not leave a comment.

Guy S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Selena C.  |  Overall Experience 
Rating:
5.0

Everyone was very helpful. Carlos was especially helpful: he was very professional and patiently answered all of my questions. He made sure that my new storage unit fit my needs perfectly. The facility is very clean, modern and secure. Thank You!!!

Patricia H.  |  First Impressions 
Rating:
5.0

Keep up the good work and whichever one lots of blessings and God is good

Joaquin M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Israel S.  |  Overall Experience 
Rating:
1.0

Complete nightmare! Storage unit that I rented was already locked and occupied and the reason the next day given was it was a glitch in your system. We called the general manager to advise of the issue and was told there was nothing that could be done Sunday evening so I had to drive truck back home. I called the owner of the company and left a message and still have yet to hear from him after leaving detailed gripe. I moved my stuff to my storage Sunday evening and was not able to unload my rental truck and received no help until the next day. The worst service I've ever encountered with a truck rental and storage facility. I had to take off of work the next day losing a day's pay to resolve the issues caused by your company and I am extremely unhappy with your service and will comment on yelp as I always do with "terrible" customer service. Last but not least I was given a truck that had absolutely no gas in it and my first stop I had to make was to a gas station which was also my first experience with a truck rental company.

Leverne H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jackie h.  |  First Impressions 
Rating:
5.0

Excelent

Jose B.  |  First Impressions 
Rating:
1.0

Customer service representative was poor. I asked if there was any sort of discounts for military members since I am deployed and needed a place to place my stuff since we no longer have a house in San Diego. The representative said no they can't do anything for me even though I let him know I could send him proof I am active duty and my wife had her dependent ID. It's unfortunate but I understand that some companies have no respect or empathy for military families. Overall just getting this short term and will move my stuff somewhere else first chance I have.

Alan L.  |  Online Move In 
Rating:
5.0

Moving my stuff into your facility was extremely easy. I was so impressed with the cleanliness and ease of the operation. Customer service was very helpful. And I couldn't believe all the supplies that were available to help me in my transition with the move. I also appreciated the use of your cart. The space I was given was on the first floor near the door. So it was so easy to move everything. I was also very impressed with your security system. What an amazing experience!!! Moving is always so difficult, but you made it so easy. Antoine, who owns Brains and Brawn Moving and Packing in San Diego highly recommended that I use the U-Haul at National City for all of these reasons. I understand he is at your location almost every day.

Katharine B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Erin D.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Scott S.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Coryene R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janet A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bethany V.  |  First Impressions 
Rating:
5.0

Very professional and knowledgeable

CLARENCE L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SHARETTA B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

gloria g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marinadawn S.  |  First Impressions 
Rating:
5.0

Para mi fue una gran experiencia trabajar con ustedes en mi mudansa desde San Francisco asta San Diego rodos me trataron muy bien y me ayudaron en todo muchas gracias- " uhaul service. Los presios exelentes y acsesibles.

MANUEL C.  |  First Impressions 
Rating:
5.0

The facility was immaculate. The staff are friendly and helpful and made sure I was taken care of.

Keith M.  |  First Impressions 
Rating:
5.0

Great staff, Super helpful .. The elevator and parking location were not very customer-friendly. Very long walk and super slow elevator really drug out our move-in.

Greg F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Veronica E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jasmin M.  |  First Impressions 
Rating:
5.0

Staff is always so helpful. Units are perfect for all the things i need to store away.

Efrain S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin A.  |  Online Move In 
Rating:
5.0

Amy & Mitchell were extremely helpful and friendly. I was greeted as soon as i walked through the door. Great customer service 

Irene B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Max B.  |  Online Move In 
Rating:
1.0

Staff couldnt find my reservation. Then I was given another unit which is in the furthest possible place from the elevator. The person in the unit next door was very sketchy and had clothes all over the place. It almost looked as if he lived there

Feliciano H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tarina G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thomas Israel S.  |  First Impressions 
Rating:
5.0

Customer service was kind and friendly. They were very helpful.

Deborah W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Esmeralda R.  |  First Impressions 
Rating:
5.0

Shout out to Sabrina Felix. She is knowledgeable and made my rental process pain free. To the powers that be SABRINA needs a huge promotion. She deserves 2 Outstanding.

Dean B.  |  First Impressions 
Rating:
4.0

LOVE EVERYTHING BOUT FACILITY JUST HOURS! If they could stay open a lil longer especially weekend when we have most time to move our belongings to storage cause it's the weekend and most of us patrons have weekends off!! Thank you

Laura K.  |  First Impressions 
Rating:
5.0

great service all around

OLLIE H.  |  First Impressions 
Rating:
5.0

Your Staff was excellent , so are ur rates comparing to other places. Nice and clean place

frances a.  |  First Impressions 
Rating:
5.0

Very friendly staff.. the employee that helped me completed the whole psocess within 10 minutes, no problems. Mow that's what I call "getting down to business" Thank you very much

tahamon b.  |  First Impressions 
Rating:
5.0

La locación es muy buena y el edificio está muy bien cuidado

virginia t.  |  First Impressions 
Rating:
5.0

Other than there should be 24 hour access it was great. Owner rocked staff rocked and facility was off the charts. A- the only reason you got the minius on the comment was no 24 hour access. I work strange hours

John H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason G.  |  First Impressions 
Rating:
1.0

Was double billed at ballpark and had to extend rental Wilson not notified. Social distant not working, Acting like social lazy stupid sccepted.

DAVID n.  |  First Impressions 
Rating:
5.0

Facility looked brand new. Extremely clean and the staff was excellent.

Lisette L.  |  First Impressions 
Rating:
3.0

The location itself was great. However, when calling or returning a call from a specific question, I had to go through 2 Nat'l Customer Service Reps, was on hold for MORE than 30 minutes just to have the last Rep inform me that the local site had what they needed. One, the local site should have called me back to let me know. Two, I understand how busy you are with everyone moving, however, to be handed off to anothe r Nat'l Rep from one Nat'l Rep and to be on hold /on the phone for about 45 minutes was a complete WASTE!

Roberto L.  |  First Impressions 
Rating:
5.0

The girl with different nail polish was awesome. She is very knowledgable about her job.

Rodel D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George R.  |  First Impressions 
Rating:
5.0

My issues came when I finished moving my belongings into the unit. There was no instructions on how to check myself out. I also had an issue checking the truck in after hours

Erskine E.  |  First Impressions 
Rating:
5.0

Luis was extremely helpful during our visit! He even helped us switch from a unit we thought would hold our items to a larger unit that worked out so much better! He was amazing!

Jeamarie A.  |  First Impressions 
Rating:
1.0

The staff was unfriendly. The policy of having to have two phone numbers is discriminatory. The manager was aggressive and unhelpful.

Kimberly B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miguel M.  |  First Impressions 
Rating:
1.0

They gave my reserved and paid storage unit to someone else. I had to drive 18 min away after 2 hours of them "figuring it out ". I get to the storage they reserved in exchange, it has a lock after 30 min someone breaks the lock and is filled with trash .. I was offered my first month free and I still got charged , not the best experience

SHARLYN E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Verneal E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janette B.  |  First Impressions 
Rating:
5.0

A+

Omar R.  |  First Impressions 
Rating:
5.0

Superb customer service!

Kristine T.  |  First Impressions 
Rating:
4.0

Had to wait a bit for help

laura m.  |  First Impressions 
Rating:
4.0

Person who helped me was very helpful.

fortunato a.  |  First Impressions 
Rating:
5.0

Customer service people were friendly, professional, and very helpful. Easy for us to learn the ropes--the whole place and units were impeccably clean and orderly. I appreciate the security system.

Michele D.  |  First Impressions 
Rating:
3.0

Ok service

sandra g.  |  First Impressions 
No reviews have been submitted for this location.

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