Comentarios del cliente para U-Haul Moving & Storage of N Vancouver

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of N Vancouver

Grado total:

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Jason C. en

Grado:

The trailer was in good shape, no leaks and drove well. Before leaving the trailer brake reservoir needed filling, the employee outside was very helpful and friendly, even on a day that was pouring rain.

John R. en

Grado:

Excellent and efficient client service. Very professional. The site manager was outstanding when I returned the truck. Thank you U-Haul for creating another great experience for us renting with you.

Ana P. en

Grado:

Maybe next time you can provide a full tank of gas from the get go? But all is fine!

Keith K. en

Grado:

Service people were excellent. Explained everything thoroughly and were very friendly. They were able to fix my trailer light connection.

Jameson G. en

Grado:

great experience. friendly efficient staff. great job. thank you

Bruce Kenneth L. en

Grado:

El cliente no dejó un comentario.

Richard H. en

Grado:

El cliente no dejó un comentario.

Chantal I. en

Grado:

Super friendly. Answered all my questions.

Marawan M. en

Grado:

El cliente no dejó un comentario.

Bernardo R. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

El cliente no dejó un comentario.

Paul A. en

Grado:

El cliente no dejó un comentario.

Jamie L. en

Grado:

There was a long wait to pick up my truck, over 30 minutes. It 2as almost an hour from the time I arrived until I left with the truck. Aside from that everything was great

Tommy B. en

Grado:

For me every thing will done

Gregg S. en

Grado:

Great service. I will cointi nue to use your company.

MARCEL J. en

Grado:

El cliente no dejó un comentario.

Douglas G. en

Grado:

El cliente no dejó un comentario.

kevin C. en

Grado:

See above..all good.

Nasser E. en

Grado:

El cliente no dejó un comentario.

Rodrigo B. en

Grado:

System

richard M. en

Grado:

They were very well organized and easy to find

Gregory H. en

Grado:

El cliente no dejó un comentario.

Terri-Lynne S. en

Grado:

I think if you rent something for a day that should mean "a day" which is 24 hours NOT 20 hours.

Karen B. en

Grado:

El cliente no dejó un comentario.

Courtney M. en

Grado:

When I arrived for pickup there were 3 people on the counter and approximately a half hour wait. The person in the center counter position was competent in her job but was constantly being inrerupted by her two other colleagues who needed help with every customer each served. This caused her to be effectively looking after all three counter positions. All three took much longer to get served than it should have. With three competent counter staff I believe the wait would have been no more than ten to fifteen minutes. Also even though the location had a larger enclosed trailer than the model I finally rented, they wouldn’t give me the larger model as it was the only larger model they had on the premises and so I was told they would only rent me the smaller trailer as it was for a “one way rental.”

Brian G. en

Grado:

El cliente no dejó un comentario.

Blake E. en

Grado:

El cliente no dejó un comentario.

Faye N. en

Grado:

El cliente no dejó un comentario.

Kent D. en

Grado:

El cliente no dejó un comentario.

Dawn A. en

Grado:

Always really helpful and kind

David M. en

Grado:

Every thing went as planned. Good and friendly service and would highly recommend this outlet for future moves.

gerbin D. en

Grado:

El cliente no dejó un comentario.

woocheol L. en

Grado:

..

Leslie W. en

Grado:

The only negative issue was trying to close the storage unit and being transferred to multiple people over the phone. Some of the people sounded quite perturbed to be dealing with me.

Brenda D. en

Grado:

I was only able to get outside storage. There was a leak in the roof of my unit. Access was difficult as there are so many trucks close by. Staff were friendly but understaffed.

Darren D. en

Grado:

Thank you!

Kambiz F. en

Grado:

Good service

Paula D. en

Grado:

Poor lighting. The outdoor storage is not convenient for unloading and loading . The employees are rude.

opper D. en

Grado:

Would recommend Ubox to anyone moving .....

Jan M. en

Grado:

Excellent service, both in St. Catharines and North Vancouver.

Melissa C. en

Grado:

In Edmonton the staff were friendly and helpful. I would mention that my U-box itself had issues (for example the latch wasn’t aligned, and had to be hammered shut each time I closed it).

Adel F. en

Grado:

My worst experience ever! Never had access as always was blocked with trucks. The unit size is not as they are advertising and not sealed as water gone through inside. Never use U Haul or recommended.

hilary b. en

Grado:

The computer system makes any interaction far too lengthy. The inability to get ahold of the right people to have Ubox sent to the right place or accessed is exhausting.

Ray F. en

Grado:

Well organized & helpful

Dana G. en

Grado:

Unorganized and poorly trained employees. (Probably not their fault) All dealings over 18 months was challenging.

Mary Jane C. en

Grado:

Staff charged a 120.00 plus tax for storage when it's supposed to be free if we rented a truck. Explaination was only eligible if from out of town ! not true in advertisement/reversed not profesionsal

matthew t. en

Grado:

Worst experience I've ever had, staff very unhelpful and rude, to many hidden costs and fees that should be covered by uhaul especially insurance on your own properties no end of trouble for me. Fail!

lisa i. en

Grado:

I have never used your facility and you are stealing money from my credit card and won’t return my calls or emails