Comentarios del cliente para U-Haul Moving & Storage of Myrtle Beach

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Myrtle Beach

Grado total:

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Peggy Rioux H.
Grado:

El cliente no dejó un comentario.

Michael G.
Grado:

Joe was great ! Quick , friendly and efficient!

Kinsley D. | First Impressions |
Grado:

El cliente no dejó un comentario.

Donald Wayne H.
Grado:

El cliente no dejó un comentario.

William H.
Grado:

Cleaned with wipes during the coronavirus and it was not clean.

David R.
Grado:

El cliente no dejó un comentario.

michael D.
Grado:

El cliente no dejó un comentario.

Thomas W.
Grado:

El cliente no dejó un comentario.

VICTOR P. | Overall Experience |
Grado:

We had no problems. Joe was extremely helpful each time I talked to him.

Steven R.
Grado:

El cliente no dejó un comentario.

William G.
Grado:

El cliente no dejó un comentario.

James G.
Grado:

My experience was very good so I don’t know how it could be improved.

Donald P.
Grado:

El cliente no dejó un comentario.

Joseph A.
Grado:

El cliente no dejó un comentario.

Justin F.
Grado:

El cliente no dejó un comentario.

CONNIE D.
Grado:

Everyone was very professional and helpful

Stacey T.
Grado:

The service agent was amazing!!! But the truck was horrible...dirty and wouldn't shift gears

Sharon V.
Grado:

Easy to check in. Not much waiting. Impressed with the entire U-Haul process.

James R. | First Impressions |
Grado:

complaint is the trailer I rented to haul my car had very bald tires on the drivers side on the trailer. Nobody should be given this kind of rental vehicles with very bald tires and expect the customer to drive 700+ miles. The response I got when I notified the Uhaul employee was “ oh it’ll probably be okay “. This to me was a serious infraction and I am going to further investigate this issue. These kind of things change many lives and even kills people. I’m an older gentleman and I have experienced what a bald tire can do. Can be very serious situations arise from being ignorant and ignoring an obvious problem. The good news is ; we made it to our destination and grateful that nothing happened. Could have been a whole other outcome. I suggest employee training on tire maintenance and tread tolerations. In rhis case there was no tolerence measureable. These 2 tires had no visable tread on one side of the trailer. Suffice it to say, I will never use Uhaul again. ... sincerely, J. Reid

Jack M.
Grado:

No problems. The process was very quick and efficient. The staff was very friendly and helpful.

John L.
Grado:

El cliente no dejó un comentario.

Christopher R.
Grado:

El cliente no dejó un comentario.

Gregory M.
Grado:

El cliente no dejó un comentario.

Jennifer V.
Grado:

Very nice people explained everything to us and helped us with any questions that we had.

William G.
Grado:

El cliente no dejó un comentario.

Ronald C.
Grado:

El cliente no dejó un comentario.

Scott G.
Grado:

El cliente no dejó un comentario.

John W.
Grado:

Nice folks, professional and friendly. They took care of my needs.

Timothy M.
Grado:

El cliente no dejó un comentario.

Paul P.
Grado:

Awesome people GM was very helpful

Anita M.
Grado:

El cliente no dejó un comentario.

Joseph A.
Grado:

online scheduling is a bit complicated

Quentellis P.
Grado:

El cliente no dejó un comentario.

Tyrone J.
Grado:

I've had the worst & the best Uhaul customer service in over a decade of doing business with this Corporation. Today, it gave me an ease & reliability on Uhaul's quality to engage, appropriately assist, & satisfy me as a customer. Great service from this location. Keep up the good work! I notice...Thank you. Until next time.

Michael K.
Grado:

Used trailers from this location many times. Always great!

Timothy B.
Grado:

El cliente no dejó un comentario.

Tamatha P.
Grado:

The Myrtle Beach U-Haul, always has the most helpful employees. Always going above and beyond, I’ve had quite a few instances where I’ve needed U-Haul trucks and equipment in the last four months and I’ve been so impressed with this location above all the ones I’ve dealt with, even though even in other states my U-Haul experience has always been very good also. Thank you!

Patrick A.
Grado:

Joe was exceptional in his service.

WILLIAM M.
Grado:

El cliente no dejó un comentario.

Brandon W.
Grado:

Make sure there is no water in the truck, make sure the vehicles are working properly. And when told that I can bring the truck back before 9, make sure people are available to receive the truck. I will be extremely unhappy if there’s an additional charge for bringing back the truck, “after hours” when I was there before 9pm.

Francis A.
Grado:

El cliente no dejó un comentario.

Crystal S.
Grado:

The truck was handed over with 1/4 of gas. When that happens the customer is charged per gallon. Truck should have been filled up. I used the truck and handed it back over with 1/2 tank of gas and that's not reimbursed. I think this is completely unfair. To not have issues like this trucks should be handed over ready , cleaned and filled with gas.

David Y.
Grado:

El cliente no dejó un comentario.

larry H. | First Impressions |
Grado:

The card I have to get in gate does not work. Had to be let I. Then when I was ready to leave could not get. Had yo call office twice to get someone to let me out!! Not happy with these cards!!!!

Allison M.
Grado:

El cliente no dejó un comentario.

randy H.
Grado:

El cliente no dejó un comentario.

Rickey S.
Grado:

El cliente no dejó un comentario.

Preston C.
Grado:

Honestly I feel like this location is the easiest to deal with, best availability of equipment, Has knowledgeable and efficient staff, and is the just overall best representation of your brand in all of Horry County/Myrtle Beach.

Lawrence H.
Grado:

Staff are professional and helpful . You are blessed to have them.

John G.
Grado:

El cliente no dejó un comentario.

Diane F.
Grado:

El cliente no dejó un comentario.

Kenneth K.
Grado:

Took forever to finalize departure. Left so late did not get back in time before store closed. Manager was great in taking care of return. Seems had a problem with computer on departure. Could not get trailer lights to operate.

faye y. | First Impressions |
Grado:

Michael in.Mrtlye Beach was so very helpful and patient with me.

John F.
Grado:

The staff was very friendly and helpful

Kathleen L. | First Impressions |
Grado:

My Uhaul experience was great. I needed a bigger storage unit to accommodate my 3 wheeler and stuff the employees helped me out. Even walking over to the unit to make sure.

Kathleen L.
Grado:

My Uhaul employees were great. They helped me with getting a larger storage to accommodate all my belongings and motorcycle

JORGE Q.
Grado:

El cliente no dejó un comentario.

Johan V.
Grado:

El cliente no dejó un comentario.

Gary K.
Grado:

Great service always.

Timothy A. | Overall Experience |
Grado:

Great

William F.
Grado:

I wish your “per mile” cost wasn’t so expensive!

Patrick H.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

Well, I was double charged for my rental. I called about this and was given the tune around and told a supervisor would call me. No call from the supervisor, and no answer when I call back. I would never go to this place again, or uhaul for that matter

Will P. | Overall Experience |
Grado:

Friendly employees...

Brad H.
Grado:

El cliente no dejó un comentario.

Randall B.
Grado:

El cliente no dejó un comentario.

Lakesha L.
Grado:

El cliente no dejó un comentario.

Steven W.
Grado:

El cliente no dejó un comentario.

George H.
Grado:

The service was fast and professional.. They answered all my questions... Thank you

Renee L.
Grado:

El cliente no dejó un comentario.

Edward B.
Grado:

Nothing, open late , very easy return process.

Lakesha L.
Grado:

El cliente no dejó un comentario.

Stephen C.
Grado:

El cliente no dejó un comentario.

Stephen C.
Grado:

Great to work with

Gregory R.
Grado:

The truck was clean but with 112000 miles on it, it needed some front end work. On the highway it felt sloppy and at the times the transmission didnt shift well. I needed a truck asap so it did its job.

james J.
Grado:

El cliente no dejó un comentario.

David W.
Grado:

Easy location to find. Great having a gas station next door to fill up the truck when returning

mike G.
Grado:

El cliente no dejó un comentario.

Phillip W.
Grado:

El cliente no dejó un comentario.

Joe E.
Grado:

El cliente no dejó un comentario.

NORBERT G.
Grado:

El cliente no dejó un comentario.

Jennifer K. | Overall Experience |
Grado:

Staff and facility exceeded our expectations

Claude H.
Grado:

El cliente no dejó un comentario.

william T.
Grado:

Was great

Barbara I.
Grado:

El cliente no dejó un comentario.

Robert H.
Grado:

Friendly, fast service.

Monica P.
Grado:

He was friendly and helpful.

michael M.
Grado:

Nothing, service was outsta,ding

erica U.
Grado:

Great customer service

Russell D. | First Impressions |
Grado:

Good experience !

Claude H.
Grado:

El cliente no dejó un comentario.

Russell D.
Grado:

El cliente no dejó un comentario.

antonio D.
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El cliente no dejó un comentario.

antonio D.
Grado:

El cliente no dejó un comentario.

Elsie T.
Grado:

El cliente no dejó un comentario.

Richard H.
Grado:

Very professional! Always get great service! The entire staff is always helpful! The manager is awesome! I rent trailers often and it’s always a wonderful experience!

Nancy W.
Grado:

El cliente no dejó un comentario.

Sharon C.
Grado:

We called one day before, - so next day to pick up I only went down road to get gas in in it. Found out from the family on phone they did not need it after all . So came right back . And they charged me 40 dollars non refunded.t This is awful. It was not my fault the family changed their minds for us to bring it . We only went 1.5 miles to put gas.found out not needed. So brought it right back. I will never recommend you to anyone.

Harold H.
Grado:

El cliente no dejó un comentario.

Gregory V.
Grado:

El cliente no dejó un comentario.

Scott M. | Overall Experience |
Grado:

These guys were helpful.

James G.
Grado:

Too expensive reduce price some

Claude H.
Grado:

There are locations closer to me but I prefer this location because of the customer service!

david H.
Grado:

Attendant came out to meet me at truck and was nice and timely in transaction, thanks.

Chris K.
Grado:

Was my best experience out of any other U-Haul locations in the past. Great office, my new favorite

Shawn S.
Grado:

El cliente no dejó un comentario.

Patrick P.
Grado:

They employees that were helping us were in such a positive mood it started our move on the same level, thank you moving is not always a fun time but I did enjoy the trip.

Nicole B.
Grado:

The truck steering was awful pulled me off road thru out entire ride. The back if the truck smelt like horrible garbage was in it didmt notice till was home and packing up was not in a situation I had time to go back. The smell got into my couch amd beds !!! People were very nice though.

ROGER R.
Grado:

El cliente no dejó un comentario.

kris K.
Grado:

El cliente no dejó un comentario.

Dee C. | Overall Experience |
Grado:

Happy with employee and security of my storage. Thank.

Donna R.
Grado:

El cliente no dejó un comentario.

carlos b. | First Impressions |
Grado:

These guys are rock stars !!!! Great costumer service.

tom w. | Overall Experience |
Grado:

Good customer

bob g. | First Impressions |
Grado:

People were really nice

Maravillas L. | Overall Experience |
Grado:

The staff was great, always polite and helpful. I totally recommend this location.

Mark o. | First Impressions |
Grado:

Prompt in resolving issue to my satisfaction

CLAUDE H. | Overall Experience |
Grado:

Staff was great

ROBERT G. | Overall Experience |
Grado:

Facility is well run. Staff very helpful.

Timothy A. | First Impressions |
Grado:

Friendly and very helpful. Thank you!!

JAMES m. | Overall Experience |
Grado:

Joseph Griscti the General Manager was extremely helpful and was very knowledgeable with all areas of my U-Box delivery arrival and then utilizing a storage unit to keep things safe until it was empty

joyce d. | First Impressions |
Grado:

Very efficient and fast service.

Dorothy F. | Overall Experience |
Grado:

If we need moving service again we will contact U-haul.

Curtiss M. | Overall Experience |
Grado:

No issues good service

Valerie A. | Overall Experience |
Grado:

The guy on site was always available.

Connie H. | Overall Experience |
Grado:

The manager on duty did an excellent job!

terry h. | First Impressions |
Grado:

Staff exceeded my expectations. Very friendly and helpful! Will always use them in the future!

Michael W. | Overall Experience |
Grado:

The staff was very helpful and the facility worked very well for what I needed. The access hours were very convenient.

SHAWN R. | Overall Experience |
Grado:

We used the storage unit for over 10 years and were very satisfied with the service.

Dee C. | First Impressions |
Grado:

that I originally ordered over the phone was too small. the young men showed me 2 others that were available. He immediately called his boss and gave me the one that I needed it. I’m Very please 😍

tim m. | Overall Experience |
Grado:

The staff at facility is a joke. Hasn’t been the same since previous Manager: James is gone. They need to learn better customer service and how to treat loyal paying customers and not loose business.

NICOLE H. | First Impressions |
Grado:

We had a uhaul trailer from one location and storage at another it would have been nice if we could have left the trailer at the storage place.

johnny c. | Overall Experience |
Grado:

I would use this again if needed...

Paul L. | First Impressions |
Grado:

Rep was very helpful.

sam s. | Overall Experience |
Grado:

The people at the facility we're great. U Haul is garbage and screwed up our reservations 3 times, plus overcharged for the equipment. Tried to straighten out the over charges at 800-go-uhaul, nope

adam J. | Overall Experience |
Grado:

The aisles are really difficult to maneuver in for anything larger than a mini cooper. I did have a unit on the end of an aisle which made it possible for me but wow..... those rows are tight!

W Gregory B. | Overall Experience |
Grado:

Thank you

ElBERT C. | Overall Experience |
Grado:

I will use this facility again.

Michelle R. | First Impressions |
Grado:

The worker at this place was the nicest person

W Gregory B. | First Impressions |
Grado:

Thank you

alexandra g. | Overall Experience |
Grado:

Joseph gas been nothing but helpful and courteous. The managers went above and beyond to assist and please my request. I was blessed to have them.

KRISTEL V. | First Impressions |
Grado:

Krysten is amazing and so helpful! She truly goes above and beyond and was the bright spot in our day! This location is lucky to have a manager like her!

brian g. | Overall Experience |
Grado:

I could not recommend the dislocation more highly. Kristen the manager was exceptional. I will recommend this location to anybody that asks proudly

Doris R. | Overall Experience |
Grado:

Everyone at uhaul was amazing. Picked up from Louann in Murrells Inlet and she helped us out so much, I really appreciate her. Drop off to Melinda in Conway was smooth and easy as well. Good price.

JERRY R. | First Impressions |
Grado:

very friendly people that are very helpful. Like some of the newness in building and shape they are in. I had a building there for ten years or more and can see changes in way they run it. Liked it

Roger N. | Overall Experience |
Grado:

Nice people, satisfactory experience

SHELLEY C. | Overall Experience |
Grado:

All the staff were fabulous.

Donna P. | Overall Experience |
Grado:

The guy that hooked up my trailor did so in the dark. I offered the phone flash light. He said he didnt need it, he was a novice! The trailor came out of the hitch. He missed the hole with the pin!!!

francis w. | Overall Experience |
Grado:

Already have given my neighbor all the information to the Myrtle Beach location. They are moving here for good in about 6 months. We told our neighbor to make sure to ask for Krysten Kellerman.

GRADY A. | Overall Experience |
Grado:

THE BEST OF THE BEST. IT'S BEEN AND HONOR OVER THE YEARS WORKING WITH UHAUL. THANK YOU

Lizbeth W. | Overall Experience |
Grado:

People working in Myrtle Beach were very helpful.

CLAUDE H. | First Impressions |
Grado:

Great service with excellent knowledge and sincere people interaction!

ROBERT G. | First Impressions |
Grado:

Well maintained ,update to date security and reasonably priced.

Michael P. | Overall Experience |
Grado:

Very friendly staff, excellent service A1 facility

Colleen B. | Overall Experience |
Grado:

very helpful Thank you!

Tamela G. | Overall Experience |
Grado:

The people at the location was great

James T. | Overall Experience |
Grado:

People were friendly and helpful. Watch out with those tow motors.

richard b. | Overall Experience |
Grado:

I will do business again..

Del S. | Overall Experience |
Grado:

Good

nancy m. | Overall Experience |
Grado:

Staff was always very helpful and polite. Facility was clean and properly well maintained.

LYNN M. | Overall Experience |
Grado:

I have been a client for over ten years and have always been treated very well. The convenience of my storage unit was perfect for me. I have no negatives about the service I have always received!

cleveland t. | Reservación |
Grado:

Sales lady was very helpful with our transtion from VA

James W. | Overall Experience |
Grado:

The delivery staff (Jesse) was the best and we couldn't have asked for someone else that so so helpful with our delivery as she was. We had the best customer service with Jesse. 1000% satisfied!!

louise c. | Reservación |
Grado:

Everything ok

ANINTA B. | Overall Experience |
Grado:

I felt like family from day one moved down from Maryland 3yrs. ago and from phone conversations to office visits service was superb. Thank U

Joe H. | Reservación |
Grado:

Customer Service was first class on both ends of my move. I had some issues at my final destination related to Hurricane Florence. Joseph was very helpful in helping me resolving my issues. Kudos!

ed v. | Overall Experience |
Grado:

Everyone at this location is Professional, Helpful and Friendly. They made my moving experience a lot easier. I would recommend them for all of your storage and moving needs.

FRANCES P. | Overall Experience |
Grado:

Always Great Sevice

Margret M. | Reservación |
Grado:

Excelent service

michael b. | Reservación |
Grado:

Very nice and helpfull i recommend them

Chris Z. | Overall Experience |
Grado:

No problems what so ever. Very friendly

floyd d. | Overall Experience |
Grado:

This U-Haul office is great. James Hart and his crew were very helpful.

Peter P. | Overall Experience |
Grado:

I used them for u-box and the customer service for delivering it was terrible.

john h. | Overall Experience |
Grado:

Great staff and good location.

Tim C. | Overall Experience |
Grado:

Great experience.

Charlene T. | Overall Experience |
Grado:

Excellent !!!

Nancy E. | Overall Experience |
Grado:

A very good facility

Elenor m. | Overall Experience |
Grado:

Had no issues with storage

No reviews have been submitted for this location.

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