Best customer service at the location. Friendly and very helpful!!! Thank you for the great service. I would definitely use this facility again.
Miguel N. | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Murrieta
Testimonials From Recent Customers
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Thank you for helping me for the past two years! Thanks to the TEAM!!!
Teresa L. | Overall ExperienceVery nice and helpful staff and very clean facility. Good Job!
Kevin L T. | Overall ExperienceGreat people and very knowledgeable of their products.
Felipe G. | Overall ExperienceRichard was so very helpful and accommodating. There wasn't a check available and he worked hard to get one for me. And when I picked up the truck I also rented my storage unit, and he was very patient and showing me how to use the key card and show me where my new unit was located. Very pleasant to deal with.
Lori L. | First ImpressionsThe only probably I would have to say is they do not give you the pro rated amount when you leave so you pay for a whole month even though you have nothing in there and your not using it anymore.
Thalia R. | Overall ExperienceThese people are more than reasonable with their tenants.
Wendy V. | Overall ExperienceThe staff at the Uhaul location were helpful. However I am very dissatisfied with the company reservation policy. I provided my credit card info and move in date when I placed the reservation over the phone with customer service over the phone. They explained that this will reserve my unit that they said was available. When I went to the Uhaul site to check my storage unit and finalize payment for my reservation the unit was not even available! I was told it was just a waiting list not an actual reservation. This is not acceptable and this process is misleading and should be corrected!!!
ANN T. | First ImpressionsInside of the storage unit smelled musty and faintly like dead critters. Other than that the facility was clean and nice
Brent S. | First ImpressionsGracias
Chris F. | First ImpressionsThe staff is helpful and interactive. Sometimes there might not be enough staff but that is business. I always feel like I am important to the business/company so I keep going back. I will do so next weekend too. I wish there were more storage units available.
Diane D. | First ImpressionsThank you for your friendly help
CAMILO C. | First ImpressionsStaff was very friendly and accommodating. They were able to find storage for me and change yhd drop off site to the same location. I very much appreciated their effort and professionalism.
DOMINADOR J. | First ImpressionsThey were very helpful and had a very good service
lucila b. | First ImpressionsA little surprised at the charges for returning the truck to the incorrect facility.
RAUL C. | First ImpressionsOnly issue was access. If there weren't any return rental vehicles blocking the main driveway, access would have been a bit easier to figure out. Unfortunately there wasn't any posted signage for the storage facility out back. Once I asked an employee it was explained how to get into the back lot.
William M. | Online Move InThe service representative was knowledgeable and helpful.
PAUL W. | First ImpressionsThe rental facilities are clean as well as the trucks. Staff are helpful and the price is reasonable.
Obrian M. | First ImpressionsExcellent service, clean, and secure.
Wayne N. | First ImpressionsGreat professional staff, knowledgeable, and helpful. Gracias.
Eileen B. | First ImpressionsI was sold an unavailable storage unit. This resulted in a waste of time of having to "hope" a similar unit was available. There were multiple charges and reversals on my CC. The employee did not know
steven v. | First ImpressionsThe staff is professional, and the facility is clean.
julie l. | Reservación