Customer Reviews for U-Haul Moving & Storage of Murrieta

7,697 reviews

25086 Jefferson Av   Murrieta, CA 92562
(On the Corner of Jefferson and Los Alamos just south of Murrieta City Hall, Across the street from Amberwalk Apartments)

(951) 239-4648

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(951) 239-4648

25086 Jefferson Av
Murrieta, CA 92562
(On the Corner of Jefferson and Los Alamos just south of Murrieta City Hall, Across the street from Amberwalk Apartments)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great customer service by ALL!

Francisco O 
Rating:
5.0

Everyone was extremely helpful and accommodating to make sure my rent went smoothly and successful.

Brandon C 
Rating:
5.0

Great help and customer service

RELENE G 
Rating:
5.0

Customer service was outstanding and drop off was easy. This location not only handled an issue I had with my pick up location, but they "owned" the discrepancy as if it were there own doing. I think this is a great reflection of their management and the individuals themselves. I had several phone calls (I don't remember names) everyone was professional and displayed a willingness to solve the problem. In person, Dustin was also outstanding.

Ryan A 
Rating:
5.0

The check-in and checkout process was smooth and rapid—thank you!

craig O 
Rating:
2.0

Long wait time to be helped. Once helped, representative was unable to complete transaction timely or efficiently.

Rebecca V 
Rating:
4.0

Customer did not leave a comment.

ASIA L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donaldon V 
Rating:
3.0

Improve the app and mobile access process.

Julie N 
Rating:
5.0

Customer did not leave a comment.

Patricio F 
Rating:
5.0

The customer service is fantastic

Kathy O 
Rating:
5.0

I absolutely love this Uhaul location I met Caroline when I needed to rent storage from my previous move she was so professional, knowledgeable, and answered all of my questions and concerns which prompted me to return here when I needed a storage unit again. Every single one of her staff members were very kind and understanding.

Adrienne R 
Rating:
1.0

Carolina and Ivan stole money off my credit card and Carolina threatened to dump my stuff in 3 days after they stole my money. They both be came very evil after I ASKED THEM TO RETURN THE MONEY AND NO MONEY. THEY KNEW THE BANK WAS NOT ABLE TO SEE WHAT THEY BOTH DID? MY THING ARE THERE APPARENTLY AT THE MIRRETIA, CA JEFFERSON LOCATION. I WAS ACCIDENTLY GIVING A VAN AND BECAUSE I'M MOVING OUT MY APARTMENT 45 MINS AWAY ON JUNE 21ST, 2024, THIS HORRIBLE THEIF HAS PLACE ME IN A SITUATION. CAROLINA AND IVEN STEALING MY MONEY OFF MY CARD. THIS WAS MY MOVING MONEY. SIGN: SONIA WEATHERALL ssweatherall123@gmail.com PHONE:(818)-863-0065

sonia w  |  Overall Experience 
Rating:
4.0

my experience with U-Haul has been a good experience unfortunately I had to give up my storage unit 2128 due to the fact of financial strain, having to make a choice on my heart medication or continue to keep my storage, which in this case I could not afford both That said I’m very thankful for the help and understanding with you all and management team facilities in Marietta, California. They were very understanding and showed great concern about my well-being and I will never forget this. I’m thankful for the professionalism and the management understanding my situation. I would always recommend U-Haul storage to anyone you and God bless.

johnny R  |  Overall Experience 
Rating:
4.0

I had to wait longer than expected to rent the truck. I had a reservation, but there were not enough people at the counter. I waited over 10 min. Hence - 1 star.

Kathy C 
Rating:
5.0

Place/equipment is clean and customer service was excellent. Great experience overall!

RUENNA S 
Rating:
2.0

I’m being charged for the first month even though I had a one way trip with U-Haul and was told I wouldn’t have to. I was sent to wrong U-Haul to un load and had to drive to another one where I originally thought my haul was but the individual who provided me U-Haul gave me prior address. Once there it was not a drive up storage unit in fact my unit was on the second level. And we had to carry it up the stairs even being on first level would have been better. Next I still have not been contacted in regards to my refund even though facility manger has supposedly been contacting by U-Haul customer service overall the experience was already stressful and the app really no help at all very inconvenient actually and I use apps so I it’s not my lack of technical knowledge but I will say it was clean inside and outside of unit

Melissia M  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H 
Rating:
5.0

Customer did not leave a comment.

TOGAFAU S 
Rating:
5.0

Staff was professional and helpful. I always use this location.

Edward C 
Rating:
5.0

Customer did not leave a comment.

Nels P 
Rating:
3.0

The day I went was just a really busy day so the line was long but the workers were very attentive as they could be

ISIS C 
Rating:
4.0

Customer did not leave a comment.

Vernon V 
Rating:
5.0

This is the ONLY Uhaul I rent from. Always kind, very thoughtful & helpful. Easy check in easy check out!

Kathryn O 
Rating:
5.0

They were excellent!

Paula T 
Rating:
5.0

Customer did not leave a comment.

Agnes K 
Rating:
5.0

Customer did not leave a comment.

Ryan M 
Rating:
4.0

Apparently the app doesn't match stock at individual locations. The app said the closest location to my home had the trailer I was looking for but, they did not. Luckily, the helpful people at 800go-uhaul got me all taken care of at a nearby location. This would not have been an issue if I was not last minute, trying to pickup 5 minutes later. Mostly lack of planning on my part. Thanks for being there when I failed to plan ahead!

Scot R 
Rating:
5.0

Customer did not leave a comment.

JOHN L 
Rating:
5.0

The storage was always clean and the whole place. The staff was always helpful in person and by phone .

Mayara Z  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tim h 
Rating:
5.0

Customer did not leave a comment.

ROBERTO Z 
Rating:
5.0

Customer did not leave a comment.

Brian B 
Rating:
5.0

Customer service was excellent, they made it simple, thorough, and on time for check-in, and for returns!

RAYMOND W 
Rating:
5.0

The team at this location is by far the best there is. Helpful from early hours till the end of the day!

Fernando A 
Rating:
5.0

Please, do not add a dolly and blankets in truck unless client requests as it impeded on us loading our belongings.

LAURA S 
Rating:
5.0

Ideal place. New, clean, staffed and professional

JON N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kent E 
Rating:
5.0

It was what I thought a perfect U-Haul place should be like

JON N 
Rating:
5.0

Customer did not leave a comment.

Toni S 
Rating:
5.0

Jacob the attendant was efficient and made the return effortless.

Sharon S 
Rating:
5.0

Alison was very helpful. In about returning the truck.

Ivan M 
Rating:
5.0

Customer did not leave a comment.

WALTER L 
Rating:
1.0

Customer did not leave a comment.

Stephen F 
Rating:
5.0

Customer did not leave a comment.

salvador s 
Rating:
2.0

None of the employees could explain any of the charges for my rental. The employees dropped a key to another truck in my rental and I had to go out of my way to take the key back to the store. When I returned my rental the employees attempted to give me a 15% discount, because I took the keys back to the store, but couldn’t figure out how to do it.

Jacob M 
Rating:
5.0

Customer did not leave a comment.

Brian F 
Rating:
4.0

Outstanding!!!! No problems.

James M 
Rating:
1.0

Over chaged .

Greg R 
Rating:
5.0

Customer did not leave a comment.

Chris C 
Rating:
5.0

Easy experience

Brian B 
Rating:
5.0

Customer did not leave a comment.

AARON W 
Rating:
5.0

Customer did not leave a comment.

angela H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard J 
Rating:
5.0

The staff is very helpful and really helped us out when another storage facility lost our reservation. The Uhaul staff was able to accommodate us immediately and worked with us to meet our needs.

Debbie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUCINDA H 
Rating:
5.0

Customer did not leave a comment.

Stephanie S 
Rating:
5.0

Thanks for the ease of checking in and out for truck rental.

Kathy V 
Rating:
5.0

Customer did not leave a comment.

Fadi H 
Rating:
5.0

Customer did not leave a comment.

Alisha J 
Rating:
3.0

Customer did not leave a comment.

Chris F 
Rating:
5.0

Customer did not leave a comment.

BRANDIE B 
Rating:
1.0

The guy who spoke to me in the phone was very impolite and rude. He told me I had to pay an extra day even though I was told that I could return it at anytime during the day. I didn’t catch his name but he didn’t answer any of my questions and hung up, so I had to call customer service and hopefully it gets fixed

Jenna I 
Rating:
4.0

Customer did not leave a comment.

James F 
Rating:
5.0

Customer did not leave a comment.

George M 
Rating:
4.0

The App to self return no work, I parked the truck and leave the key in the drop box, you need correct that, thanks

CARLO P 
Rating:
5.0

Good customer service.

NDUBISI N 
Rating:
5.0

Customer did not leave a comment.

Sunny M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jose R 
Rating:
5.0

Customer did not leave a comment.

Samuel G 
Rating:
5.0

Customer did not leave a comment.

Wayne P 
Rating:
4.0

Customer did not leave a comment.

Joaquin T 
Rating:
5.0

Customer did not leave a comment.

Ilya F 
Rating:
5.0

Customer did not leave a comment.

Robert W 
Rating:
5.0

THANK YOU SO MUCH!

sonia w  |  First Impressions 
Rating:
5.0

This is the first time in the last three years and 2nd move with probably 12 or more truck/trailer rentals that anyone has pointed out the gallon estimate on rental agreement to bring back tank to for instance to 3/8 upon return. That information it so helpful and time savings. All employees were very polite and helpful.

Debra S  |  First Impressions 
Rating:
5.0

customer service was great. I have no complaints. Someone answered the phone when I called after only a couple of: press 1 for such and such, press 2 for... Someone put the dolly in my car and someone took it out when I parked to return it.

Anne S 
Rating:
5.0

Customer did not leave a comment.

Robert O 
Rating:
5.0

Great all around. I wish there was an easier way to get to the second floor because the biggest units are on the top floor so caring heavy stuff up that is a big inconvenience but that’s the only thing that wasn’t great

Eldon M  |  Overall Experience 
Rating:
5.0

Great service, friendly staff.

brian m 
Rating:
5.0

I had a pleasant rental experience at this location and do not have a recommendation for improvement.

DENNIS P 
Rating:
4.0

Customer did not leave a comment.

Jordan N 
Rating:
4.0

Customer did not leave a comment.

sandra m 
Rating:
5.0

Customer did not leave a comment.

Tanya T 
Rating:
5.0

Great customer service!

Miguel U 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Nice customer service 👌

Gabriel E 
Rating:
5.0

Customer did not leave a comment.

andrew f 
Rating:
5.0

Customer did not leave a comment.

george m 
Rating:
5.0

Clean the Uhauls for the next person. It smelled like seafood and had spills all over the floor and it was sticky.

ruby v 
Rating:
2.0

Forgot to give me my dolly I rented, so I had to go back in and wait in line. Did not tell me my drop off location changed, from my requested dro off in my original online request so left me scrambling to get there on time to return it and get a ride back as the original location was within. Walking distance.

Jenna N 
Rating:
5.0

When I first rented out the storage unit, my plan was to rent for 8 months. Eight months became almost four years. The staff at the Murrieta-Jefferson U-Haul were always professional and kind. The facility was clean, secure, and easy to load/unload. Initiating and terminating the rental agreement was simple and fast. My only complaint is that U-Haul continued raising the rates higher than the rate of inflation over the four years.

Linda M  |  Overall Experience 
Rating:
5.0

There was an error on the reported tank level and they fixed it. I appreciated that they fixed it without debate even though I did have a time stamped picture. They really understood and made me feel valued as a customer.

Eveleen V 
Rating:
5.0

Customer did not leave a comment.

scott m 
Rating:
5.0

Customer did not leave a comment.

george m 
Rating:
5.0

There was an issue with my reservation, but how ever 2 of the ladies ,( can't remember names , oops) They took care of it an took care of my needs as well

MICHAEL P  |  First Impressions 
Rating:
2.0

Don't lie to your customers about price matching. It would also help to stop charging absurd one way rates that are enough to purchase a used moving truck.

brent s 
Rating:
5.0

Friendly staff!

Jeff J 
Rating:
5.0

Customer did not leave a comment.

Erika C 
Rating:
5.0

Thank you for all that you do

RAUL a  |  Overall Experience 
Rating:
3.0

Originally tried to rent in Gardena CA - disgusting ! Employees were washing their personal cars and not looking after the 20+ people that needed help. There was one employee who tried to help but was brand new and did not know the system. This would normally turn me off Uhaul for life. Called the Murriete location and was told no trucks available. Called a central number who said there was a truck available in Murrieta ... get your act together.

David S 
Rating:
4.0

Keep doing a good job

DAVID M 
Rating:
5.0

This location has always been top notch. This is my goto location for my rental needs.

Shawn K 
Rating:
4.0

Customer did not leave a comment.

JEREMY T 
Rating:
5.0

Customer did not leave a comment.

ALEX F 
Rating:
5.0

Customer did not leave a comment.

Joseph T 
Rating:
5.0

Customer did not leave a comment.

Paolo E 
Rating:
5.0

Customer did not leave a comment.

Spencer H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Boris K 
Rating:
4.0

The trailer that the pod was on was very questionable. The tires were completely worn down and the trailer had seen better days. We videos the trailer just to make sure that we wouldn't get charged. The trailer needed some serious maintenance

Christina O 
Rating:
5.0

Customer did not leave a comment.

mike b 
Rating:
5.0

Customer did not leave a comment.

mike m 
Rating:
5.0

I have rented several time all ready from this location always taken care of highly recommended to all great place

ANTHONY F 
Rating:
5.0

You’ve been at this moving gig a very long time and you are very good at it. I was skeptical of the after hours check procedure, but the process was easy and intuitive even for an old guy like me. Excellent job U-Haul, you rock!

James M 
Rating:
5.0

No improvements necessary. Installation was efficient, professional, and very timely. Thank you!

Marvin O 
Rating:
5.0

Ethan was fantastic!! Will recommend to all my friends!

Jeffrey M 
Rating:
3.0

I don't like how they keep raising the rent.

Suzanne B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael g  |  Overall Experience 
Rating:
5.0

Uhaul’s rates are reasonable and they don’t upcharge you every 3 months like public storage. Also the staff is always available and helpful. The facility is clean and well taken care of. Renting a truck was a breeze.

Katherine F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VALENTIN M  |  Overall Experience 
Rating:
5.0

We were very impressed at how clean the facilities were, how easy it was to load and unload, and working (not broken) carts always available.

Vanessa H  |  Overall Experience 
Rating:
4.0

Thanks for all the years of storing my memories.

Tosca L  |  Overall Experience 
Rating:
5.0

Excellent service thank you so much!!! 😊

Eileen B  |  First Impressions 
Rating:
4.0

Very h elpful

TRAVERS S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christina O  |  Overall Experience 
Rating:
5.0

A lift would be helpful for accessing the upstairs level climate controlled units!

LYNN M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lauren F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

willie T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Byron M  |  Overall Experience 
Rating:
5.0

I would definitely rent from them again.

Eddie G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

PATRICK F  |  Overall Experience 
Rating:
5.0

Awesome location thank you for all your help.

Hillary T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CAMILO C  |  Overall Experience 
Rating:
5.0

Friendly staff and clean environment!!

Antonio W  |  Overall Experience 
Rating:
5.0

Very nice staff helpful and knowledgeable! Highly recommended 😊

Eileen M  |  Overall Experience 
Rating:
5.0

I was so relieved to deal with Caroline and Tom regarding a total mess created by movers contracted & my truck rental. Caroline called me to explain what had happened with the truck and that the movers did not return it and it was a mess with my items still left thrown all around 5 days after the return. I was out of state, returned and went to the office on Jefferson in Murrieta, Ca. They were so accommodating and sympathetic to my issue and accumulated fees and were so kind and they provided me the utmost customer service and respect. They both went above & beyond to make my life as simple & hassle free as they could, and they did. I am so grateful to them both for helping me & reassuring me they would do everything they could for me. Thank you for providing the best service to a messed up situation and going above & beyond to make sure I was treated right given my situation. I appreciate you both so much- you were a blessing when I was needing it and calmed my panicked self. You both deserve an award and a raise for your excellence in understanding & providing me every discount that you could- I am sooo grateful to you both.

Candy P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

craig S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEANTE P  |  Overall Experience 
Rating:
5.0

I enjoyed everyone that worked there they were very helpful and friendly

shamaud S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Oscar V  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jim L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TINA O  |  First Impressions 
Rating:
5.0

Super clean storage facility. Many people in the customer service department if you have an issue. Highly recommended.

tammy V  |  Overall Experience 
Rating:
4.0

PLEASE UNDERSTAND THERE ARE STILL PEOPLE INSIDE THE PROPERTY AFTER HOURS. I PERSONALLY BELIEVE THEY ARE THEIVES.

SONIA W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JENNA N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda F  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

vincent c  |  Overall Experience 
Rating:
5.0

The Owner and Staff, especially Ms Terri are not just professional and knowledgeable, they are some of the most Customer Care focused individuals I have ever had the privilege to encounter! I highly recommend their location not just for local moves, but one-way moves as well! They are incomparable within other U-haul locations and their outside competitors!

Beverly T  |  Overall Experience 
Rating:
5.0

Staff was helpful and friendly.

Maria A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverly T  |  Online Move In 
Rating:
5.0

The Murrieta team is incredible!!! :) So is the hemet U-Haul

Jorge J  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JEREMY O  |  Overall Experience 
Rating:
4.0

Very expensive

Samuel o  |  Overall Experience 
Rating:
5.0

JoVita provided exceptional customer service. She was so positive and upbeat and provided such great service. She took the time to answer all of my questions which helped me make the right decisions regarding storage and made my move smooth and straightforward.

Kathleen R  |  First Impressions 
Rating:
5.0

The storage manager, Arriana was very nice and helpful.

Eileen M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Isaac C  |  Overall Experience 
Rating:
5.0

Kyle provided excellent customer service.

LISA T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miguel G  |  First Impressions 
Rating:
5.0

I appreciate your kindness and willingness to help with our charitable purposes.

MACK L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LILYANN A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rocio L  |  First Impressions 
Rating:
5.0

ivan was amazing. lynn was very helpful during move in. kyle is short. ethan was good at giving directions. mike was loud but kyle straightened him out since he is his boss. ezra was respectful. terri was very joyful. everyone was amazing.

arianna l  |  Overall Experience 
Rating:
3.0

Uhaul pressed charges to my knowledge on my boyfriend I wish for the charges to be dropped as we are no longer renting there and will no longer be a problem to them. Thank you for your concern and Mary does a really good job up there in the office.

stephanie o  |  Overall Experience 
Rating:
3.0

I was being evicted from my apartment and didn't have many other options at that time your storage was a great fit. 24 hour access and close. I am on social security and only get paid once a month my due date and payment date were to far apart. I tried for years to get your office to work with me to do anything to change my due date so I wouldn't keep getting charged late fees. They would never even consider any other options. I am disabled and didn't have the ability to physically move the items myself and no help to move the stuff either. I paid hundreds maybe even thousands of extra dollars in extra fees because your company refused to work with a 6 year customer. No customer appreciation whatsoever! Also, the office staff at this location is as absolute joke! The first thing is they NEVER answer the phones or return phone calls. When you email or call the 800 uhaul number and they tell you they will have someone call you. THEY DON'T! If they decide to do random collection calls and you ask for more information or something else they promise to have someone else follow up with you. THEY DON'T! When we were moving out, we were sorting and stacking our items. We left a clear driving path. An employee comes around and tells us to move the items further back so people can pass through. We informed her we had been at it for hours and people have been going through all day with no problem. She had to step aside so a car could come through. She still responds just move it a little further back please in a "tone" and walks off. We were completely done and leaving I was driving the 26 foot truck, trying to safely maneuver it to park so I could go in the office and close out the unit. My husband was on the other side of the truck trying to direct me into a park. An employee was approaching on the far side of the truck telling me to keep going he was getting ready to pull out one of the parked trucks. I'm trying to acknowledged him as well as get my husband's attention to inform him. The employee is continuing to walk and yelling to keep moving he's going to pull out a truck. Very loud and extremely rude. Again I'm in a noisy 26 foot truck, the location is on a loud high traffic street, and my husband is 64 years old and deaf in 1 ear and this guy is being very rude he has to move his truck. Over the years the staff at this location have always been less than friendly! I don't belive that's the uhaul standard. We picked up a truck from Menifee, great experience! Turned it in in Las Vegas, no problems. Can't say the same for your location!

Tarsha B  |  Overall Experience 
Rating:
5.0

No complaints; very nice facility, always clean.

Christopher H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michelle N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert P  |  Overall Experience 
Rating:
5.0

All staff provided good customer service.

cheryl j  |  Overall Experience 
Rating:
5.0

The manager that helped me was very friendly. She was also clear and concise regarding information and made sure I didn’t have any questions left after helping me.

Shane H  |  Online Move In 
Rating:
4.0

I had an ongoing problem with checks from my credit union not being received. For the last two of the five years I rented the unit I resorted to calling in my storage payment monthly. I don't understand why online banking worked fine for 3 years, before I started getting late notices. I was told the checks were not being delivered. I'm still puzzled, but Management always rectified any issues in a professional manner.

Michelle R  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Clauretta R  |  Overall Experience 
Rating:
4.0

Wish you wouldn’t continue to raise rates. Can’t use “supply chain issues” as an excuse.

Linda M  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Janet R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christian R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jennie h  |  Overall Experience 
Rating:
4.0

Staff was always helpful and pleasant. Thank you.

Cathy C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVIE N  |  Overall Experience 
Rating:
5.0

Good storage facility very secure with cameras and entry cards and codes. Indoor storages. Not like a garage with a lock like most drive up ones are. Problie got alot invested in such a facility. But the price is still low. Best storage place I've seen in mylife.

jason w  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith B  |  Overall Experience 
Rating:
5.0

The entire staff at all locations did a great job. Special thanks to everyone at Uhaul in Murrieta who’s services I will continue to use. Thanks again

Daniel R  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeff F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tabitha S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tammy V  |  First Impressions 
Rating:
5.0

Always friendly & courteous derive for over 10 years of using this facility’s services. Thanks.

PATRICK B  |  Overall Experience 
Rating:
5.0

Hola yo estoy satisfecha con el Servicio al Cliente se U Haul . Ayer terminé mi contrato con ellos y en todo momento ellos fueron amables y respetuosos. Muchas gracias Atte. María R. Martínez.

Maria M  |  Overall Experience 
Rating:
5.0

Every service that I have received at this UHaul location has been excellent. Renting storage space, renting trailers or a truck and having my hitch placed on my vehicle. All great experiences. And, the cost of storage did not creep up steadily over a short period of time like it has done at 2 other storage facilities. So, thank you!!!

Diane D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angelo B  |  Overall Experience 
Rating:
5.0

The 1st month free storage option was a life saver to us. It very much made renting the truck from uhaul a no-brainer. The card scan function at the front of the facility was interesting and I am sure the security team in charge of rigging over 100 personal storage gates had a challenge. But like nearly everything in the uhaul brand, they knocked it out of the park. Thank you for the positive experience.

Donald G  |  Overall Experience 
Rating:
5.0

Very nice facility and I appreciate that it’s climate controlled. Mike was extremely helpful and funny.

Priscilla G  |  First Impressions 
Rating:
2.0

I planned ahead worked with the online service to get the storage unit I wanted……. With DRIVE UP ACCESSIBLE AND she was great and helpful with getting the equipment and Accessories we needed to do the job done we had the wrong dolly on the the truck, we

GEORGE M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert I  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Constance M  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Kera W  |  Overall Experience 
Rating:
5.0

I have rented storage spaces in the past and got it has got to be said this UHAUL facility was by far the best! The staff was so helpful and kind! Very clean, very reasonable prices. Thank you

Sylvia N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ben L  |  Overall Experience 
Rating:
5.0

The staff is very nice, helpful, and professional.

engila h  |  Overall Experience 
Rating:
4.0

I cancel my storage rental, l was so focus on moving everything that for a moment l forgot the space number, so l asked him if he can find it withe card that was given to me or by the phone number, that's when his personality changed on the negative side, after a couple minutes he just said "ok give me your name and last name "

Jose N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAISHA R  |  First Impressions 
Rating:
5.0

Best customer service at the location. Friendly and very helpful!!! Thank you for the great service. I would definitely use this facility again.

Miguel N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sylvia N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT H  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Jared C  |  Overall Experience 
Rating:
5.0

Thank you for helping me for the past two years! Thanks to the TEAM!!!

Teresa L  |