Customer Reviews for U-Haul Moving & Storage of Moreno Valley

7,707 comentarios

23730 Sunnymead Bl   Moreno Valley, CA 92553
(Btwn Heacock & Graham)

(951) 247-0847

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(951) 247-0847

23730 Sunnymead Bl
Moreno Valley, CA 92553
(Btwn Heacock & Graham)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Ann marie T.  |  Overall Experience 
Clasificación:
5.0

I've rented from this place since I moved here in 1989, trucks and trailers of varying sizes and styles...even a car towing trailer once... I have Always had reliable equipment that did the job as expec

John M. 
Clasificación:
5.0

I like use the app is quick and easy

Julio H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Judit P. 
Clasificación:
5.0

El cliente no dejó un comentario.

COURTNEY S. 
Clasificación:
5.0

Please have equipment clean especially on the inside of cab and truck.

EvaLee U. 
Clasificación:
5.0

Ninguno

virgie H. 
Clasificación:
5.0

we did after hours drop off.

Anina S. 
Clasificación:
5.0

Great people, great location 👍

GABINO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Areli P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY G. 
Clasificación:
3.0

Had problems due to no gas in tank when rented truck had to go immediately to fill up had to fill up at least three to four times putting 25 to $35 had a mishap for truck got stuck Midway to location and had to contact service and get gas truck would not start. Never had this problem before use your service or your U-Haul services at least three or four times prior with no problems not a happy camper

Margaret P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

Long line at check-in for the team hustled.

Edward B. 
Clasificación:
2.0

People were cool, no idea where the freakin 24 hr lock box was. Me and a few other customers were walking around the building at around midnight just trying to turn our dam key in. I just decided to keep the key and return it in the early morning. The overall experience using this service is absolutely dreadful.

Ricardo V. 
Clasificación:
1.0

24 hour drop off was confusing and the website was down for hours. took forever to reach customer service over the phone to get instructions

Kaien H. 
Clasificación:
5.0

Fuel system problems

Tim K. 
Clasificación:
5.0

very good customer service and quick getting in and out. Did have a problem when returned rental, associate stated that an error showed I was returning to wrong location. So did not get a receipt imediatally, It was emailed later. Other than that very good service!!

Henry S. 
Clasificación:
2.0

Unable to speak with customer service, ants were all over my stuff, and unable to get stuff out had to come back next day.

jonathan m.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Alyssa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pedro L. 
Clasificación:
1.0

My check engine light was on and the attendant assured me the truck would be fine. When I asked them to double check they discovered the fuel line was cute. They kept saying it was the fuel cap.

MARIA B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sucarti J. 
Clasificación:
4.0

El cliente no dejó un comentario.

felipe h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander B. 
Clasificación:
3.0

The unit numbers were hard to locate on the outside of the buildings. Took us 15 minutes to find someone who could tell us where it was. Once inside the Unit was not clean.Had to wait for 45 min in the heat until it was ready. Other than that the unit was fine!

Adele l.  |  Overall Experience 
Clasificación:
1.0

Uhaul is charging me for gas when I brought the truck back FULL

Heather T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny P. 
Clasificación:
3.0

Waited over a half hour for someone to remove a lock before I could hook up a rented trailer. While waiting I asked an employee that was attending the propane for help. He said he notified someone to go to the trailer area. I then saw another employee help 2 other customers who arrived after me hook up their trailers. I'd say insure your customers are attended to fully a until they are leaving the lot before moving on to the next customer.

Kirk G. 
Clasificación:
5.0

El cliente no dejó un comentario.

chloe P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marco B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Che L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benita S. 
Clasificación:
1.0

OVER CHARGED ME ON TWO DAYS, PENDING LAWSUIT, YOU GUYS JUST LOST A CUSTOMER, THE CUSTOMER SERVICE PHONE LINES ARE OVER 1 HOUR WAIT,COZ ALL EMPLOYEES ARE RIPPING CUSTOMERS OFF, COS THE EMPLOYEES ARE IDIOTS THEY PROBALY OVER CHARGING CUSTOMERS, .

CharlieWilliam S. 
Clasificación:
5.0

Your online check in system is very inconvenient. I was upset that my wife had to verify me when I gave you a copy of my driver's license. The whole process took to long and had too many steps. Not very efficient

Gerardo T. 
Clasificación:
4.0

Truck was hard to start. Plus it was missing the Passenger Wiper Blade

Walter D. 
Clasificación:
5.0

Everyone at the Moreno valley u-haul was friendly and helpful. I was able to get my trailer extended with there help. Therefore achieving a outcome my customer was absolutely grateful for.

Deano I. 
Clasificación:
5.0

Very pleased with both clerks especially the gal on duty July 19th at 7am. Her customer service was exceptional. I had been told by a scheduler that I would have to pick up my auto carrier 24 miles from this location & she resolved the issue because they had ample carriers available. Saving us precious time on packing day!! :)

Barbara O. 
Clasificación:
1.0

the gas was below the empty line

solemon N. 
Clasificación:
5.0

The online check-in system is worthless. Reserve online and personally go into the store to complete the transaction. There are just too many complexities to renting a truck to do it yourself.

Jay N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raul L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris B. 
Clasificación:
4.0

More staffing….Lady at counter was outstanding, but she was the only one checking people in between 7:30-8:30 am on a busy Sunday morning. Also was disappointed that initially I was told that the furniture dolly I reserved 8 days earlier was not available. It was only after I was doing car check that a coworker heard me tell employee helping me about that he said, “I have 2 over here.” Even after that, guy said he couldn't give it to me because it was no longer on invoice. I asked him to radio counter and she added it…something he should have known. Still, staff was friendly

Tom P. 
Clasificación:
5.0

Great Service Clean Truck

Jd S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Wayne E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juditas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERTHA L.  |  First Impressions 
Clasificación:
3.0

Check vehicles out and make sure they are in safe working condition. When I explained that this truck shut down driving down the freeway and we had to coast to the side of the road no cared. Did anyone say oh we will give you a discount on the rental NO! One call was to tell me I was late and the 2nd to ask me where were the keys that I gave to tow truck driver.

Karama R. 
Clasificación:
5.0

The two associates that helped us out were amazing! The manager however wasn't so pleasant, talking poorly about some of her employees to other staff and in front of customers.

Dana M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE A. 
Clasificación:
4.0

After doing the early check-in it still took an hour to get check-in

Terry C. 
Clasificación:
1.0

Been using U-Haul for years and this was by far the worst experience. It took forever to get our truck and there was absolutely no sense of urgency. Even when it was obvious that there customers waiting, the employees showed no sense of concern for their customers. Terrible!

Robert G. 
Clasificación:
5.0

I appreciate all the help and great customer service.

Edword L. 
Clasificación:
1.0

I had to walk around and look for help after I got the key then I got the truck and no gas in the truck and almost ran out gas to get to the gas station then when I took the truck back to inquire was not very helpful.

MARYANNE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew G. 
Clasificación:
5.0

Extraordinario servicio al cliente

ARELI P. 
Clasificación:
3.0

I had to go inside to sk about trailer return, I was told to go back outside and drive to back of the lot where personnel would unhook me. I arrived at the spot personnel told me to back it up there and they left. I waited 15 minutes and than unhooked the trailer myself. Went back inside and told them I unhooked the trailer. They said they called personnel twice. They did refund $20.00 for my wait and work.

Roger O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cecilia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

kim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernesti F. 
Clasificación:
1.0

Completely change the way you do 24/7 service. It is confusing, incomplete instructions and very tedious. I will never use 24/7 again.

Suzanne H. 
Clasificación:
1.0

The service was just bad. The lady working the counter mumbled and couldn't act like she cared less. When trying to ask where to return the keys after hours she said “by the trucks” in a parking lot full of trucks. Thanks captain obvious. Then they forgot to put a dolly in the uhaul that I rented. They could careless about their jobs and company's image. The truck was fine but they clearly don't care about service.

Wesley K. 
Clasificación:
5.0

Gracias 

Diana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence V. 
Clasificación:
5.0

Great Customer service

clayton R. 
Clasificación:
5.0

Although my truck was on empty upon pickup, Overall it was a great experience and my deposit was reimbursed in a timely manner

Clarence W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen A. 
Clasificación:
5.0

Truck was kinda gross . Window looked like someone spit on it and wiped it with a dirty towel . Truck had a smell of body odor . Needed an air freshener .

Marty K. 
Clasificación:
2.0

Reserving it online didn't speed up the process. That facility had no idea what I was talking about. What should've taken 10 mins took my nearly 45! I move quite often and this is the first time I've had any issue with uhaul.

Eder M. 
Clasificación:
4.0

Check equipment. I had no idea what the mileage was on the truck when I picked it up or when I dropped it off because the truck said check the fuel cap I requested a call back but I'm still waiting

Marjorie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar M. 
Clasificación:
3.0

Vehichle's fan didn't work so could not use air conditioner (July), dome light was missing which made use at night difficult, bag of moving blankets was empty and zip tie on hand truck was broken, concerned I would get charged. First truck out of gas. Second truck I returned with 1/4 MORE fuel as shown on the statement, yet I was charged $120 for fuel and had to dispute it. My charges still seem to be $70 higher than I can explain, will need to call again. U-haul became a complete mess when they started the phone based check-out/check-in with their system that just does not work!

Ryan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rigoberto B. 
Clasificación:
1.0

The staff was friendly; however, the staff did not follow through. On the first day, we rented a 10' truck. We returned it on time. However, we kept getting messages that the truck was never returned. We called and spoke to a manager who was rude. He said, he couldn't find the truck asked us a dozen questions and said he would call us back, but he never did. The second day, we rented a 26' truck. It was given to us with no fuel. We let the staff know and we told it would be noted. When we turned it in, we let staff know why the gas level was not were it was supposed to be. Still no one did nothing. We were billed $28 furl charge. I mentioned it to the manager when I spoke to him regarding the 10' truck and he said he would look into it too.

Carlos E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank J. 
Clasificación:
1.0

Very stressful process. Communicating was extremely frustrating. More kids behind the desk talking amongst each other than customers in the store. Chaotic.

tiffany S. 
Clasificación:
5.0

Truck was dirty, radio was inop, check engine lite was on from time of departure. Check engine lite was explained. Agents where as helpful as possible . They where actually there and open before opening hours

steve B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam M. 
Clasificación:
5.0

Your staff are so professional and available to help in a timely manner. We always use UHaul for our relocation needs or to move a large object!

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CESAR T. 
Clasificación:
1.0

First, the availability of the truck was pushed back to noon when my appointment was originally at 9 am. They said they would call me if the truck were unavailable by that time. I did not receive a phone call and showed up at noon. The truck was still not ready when I got there. They phoned someone while I was at the counter and they stated they were "20 minutes away." Thirty minutes passed by, and I had not received any notice. I went back inside (since I never left), and they had no idea what I was talking about. I was obviously upset and then they managed to "locate a truck." It turns out there were trucks available the whole time and they brought one up from the back. I literally saw that same truck when I pulled in... On top of my appointment being pushed back, lack of communication at this Moreno Valley location, and the overall customer service, I would never recommend ANYONE to rent from this location. Unfortunately, since the Riverside location did not have a truck available, I was forced to go to Moreno Valley. Also looking at my receipt, I never received the discount they offered in the first place when they moved the appointment from 9 am to noon.

RUBEN R. 
Clasificación:
1.0

In yard waited 45min. no truck had to talk someone to find out what was going on.- Upon receiving truck paperwork stated gas tank was 1/2 tank, but upon inspection it was on Empty, had go back into office have it changed on paperwork. Proceed to Gas , went to fill tank after about 3 gallons of fuel leaked out from gas tank(filer hose was cut)Returned truck for exchange . got truck and headed out of town , Loaded truck and trailer went to get fuel and truck also had cut fuel filler hose and about 9 gallons went to ground. Fire dept was called by gas station and pumps shut off. Called roadside assistance was told it would be min. 2hrs , after 3hrs was told I would recieve extra day rental for free..Roadside finally showed up and changed hose about 3.5 hrs delay. Upon return truck Trailer was charged extra day rental charge not what i was told. Next day spent hour to get someone on phone to reverse extra day which still hasnt happened it been over 7 days since i spoke to uhaul. Worst experience ever !!

CRAIG C. 
Clasificación:
5.0

Yalanda, T.J., or J.T., we're exceptional.

LAMAR F. 
Clasificación:
5.0

Please fix the air conditioning in the office. Not acceptable to have people working in an oven.

Aaron F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula C. 
Clasificación:
2.0

I was charged an extra $20 because I was unable to return the truck in on time. I called before I arrived to let the employee know that I was in traffic due to an accident and asked if she could someone could stay open for 10 minutes. I was told no. I called customer service to ask for help to return the truck. I given instructions on what to do. I dropped to truck off but was never told I would be charged $20.00 service fee.

LISA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delvon L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia T. 
Clasificación:
4.0

Area too congested need more people to help expedite the high number of customers

sam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jorge M. 
Clasificación:
5.0

They’re friendly with me as a Deaf identity!

German Z.  |  Overall Experience 
Clasificación:
3.0

Have you considered being cool?

CORY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam G. 
Clasificación:
5.0

You need to improve your on the the phone customer service. Awful service people have no idea what they are talking about and try to Up! charge

Angelica E. 
Clasificación:
3.0

The self check in process was difficult. The guy with the keys would not help at all. He wouldn't even do anything other than direct me to the front desk. I stood at the front desk and this guy was friendly. He told me the check in guy had the keys. I went back out and he didn't even attempt to look for the keys. I go back in to the office and the guy has to page him and direct him to do his job. He finally finds the keys. The truck had a lot of damage and possibly bad shocks.

Loretta H. 
Clasificación:
2.0

The truck I got leaked gas when I tried to fill it

Ernesto S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ranetta S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Areona C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vaschar M.  |  Overall Experience 
Clasificación:
5.0

La razón por la que me cambié con ustedes es que me queda cerca . Solo espero que no me cambien el precio. Por esa razón dejé el otro lugar. Gracias

ANTONIO G.  |  First Impressions 
Clasificación:
5.0

Yes I will recommend a friend are a family member when they decide to get a storage unit. and I will be back soon. Gracias.

Oliver T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEMETRIS B.  |  First Impressions 
Clasificación:
5.0

I've been a UHaul customer for a number of years and it has been a great experience...staff is very professional, polite and courteous...if ever I need storage/moving assistance again UHaul will be the first company I call..thank you very much...

VICTOR R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

CORNELIUS T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisa V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlie M.  |  Overall Experience 
Clasificación:
4.0

From beginning to end, you were very helpful. Thank you for your help.

Gilroy N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

maria g.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIZA G.  |  Overall Experience 
Clasificación:
5.0

Thank you for everything. Please fix the access port on the building for space #0304. God bless. Josie Cowart.

josie c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn G.  |  Overall Experience 
Clasificación:
3.0

It didn't seem very secure, you could enter the building without a key card since the door was always unlocked. I never saw any security or employee around. As far as cleanliness, there were always spiders and spiderwebs in my unit. It seemed like they never fumigated.

dulce d.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIKA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Haydee G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jess P.  |  Overall Experience 
Clasificación:
4.0

Awkward lay out of the units, but other than that, it was a great experience.

Erika M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWUBDER S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Haydee G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol G.  |  Overall Experience 
Clasificación:
5.0

Moreno Valley California Uhaul is Awesome

Archie J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LaDonna W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Inez C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B.  |  First Impressions 
Clasificación:
5.0

The staff was friendly and knowledgeable and also helpful. I had a great experience.

Barbara T.  |  Overall Experience 
Clasificación:
3.0

This facility is a very nice and well maintained one. At first we had a 10 by 10 reserved and that wasn't available. We had to pay a bit extra for a 10 by 15, which wasn't ideal, but was still a good unit. I would recommend uhaul for storage simply on the basis of security.

Phillip K.  |  Overall Experience 
Clasificación:
5.0

Judy is the best

FRENSHAKERNAY H.  |  Overall Experience 
Clasificación:
5.0

The Facility and Management was excellent. I had two storage units to fill my needs.the rest room was always clean. AND I always commented how clean it was.

edward s.  |  Overall Experience 
Clasificación:
4.0

The access hours are a bit short extended hours or even extended on pay

Karina F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CLINTON D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMARA F.  |  Overall Experience 
Clasificación:
5.0

Our unit was ready on arrival and there were plenty of staff to get us through the process of unloading and storing. I highly recommend!

Susan M.  |  First Impressions 
Clasificación:
5.0

Great place to store your everything..

HOSEA W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

MARCUS H.  |  Overall Experience 
Clasificación:
5.0

Our belongings were safe and clean, unit was never broken into and to our knowledge there were no issues with critters getting into our unit. Friendly staff and very helpful. Gracias.

SHARON W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECKA N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leilani G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Roberta J.  |  First Impressions 
Clasificación:
5.0

Clean and friendly staff!

Kenia M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergio I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia B.  |  First Impressions 
Clasificación:
4.0

Some uhauls have an area for unwanted items or disposal items.

Sharon S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

David P.  |  Overall Experience 
Clasificación:
1.0

They did not treat me well and charged me for every little thing. I will never go there or recommend your service to anyone.

Roger M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmella A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTINA V.  |  Overall Experience 
Clasificación:
5.0

Storage area is well maintained and clean. Staff was always very courteous, helpful, and responded immediately to every need and request. Great storage choice!

ARNOLD M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JESSE P.  |  First Impressions 
Clasificación:
4.0

Closing access to your storage unit at 7:00pm is too early.

Andrea S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly V.  |  First Impressions 
Clasificación:
5.0

Everything when smoothly everyone was helpful and friendly. Great job.

Oliver T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

CULLEN F.  |  Overall Experience 
Clasificación:
5.0

Thank you for everything 😊

candace r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DESHAUN J.  |  First Impressions 
Clasificación:
5.0

The owner (per name tag) was super helpful and extremely nice

LORELYN L.  |  First Impressions 
Clasificación:
2.0

Unit I reserved over the phone was not a climate control unit when I got there. Luckily I only need it for a month.

Paige M.  |  First Impressions 
Clasificación:
5.0

Thank you I appreciate your help

Alisa T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna C.  |  First Impressions 
Clasificación:
5.0

MANAGEMENT OF THE FACILITIES ARE GREAT

edward s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniela S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ricky S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Illana W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Candice D.  |  Overall Experience 
Clasificación:
3.0

High rates for storage rooms. Higher then anyone else.

Terrell C.  |  Overall Experience 
Clasificación:
4.0

I like the unit being indoor for climate control purposes.

Phillip K.  |  First Impressions 
Clasificación:
5.0

Judy was great thank you for the help.

Aaron B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alberto L.  |  Overall Experience 
Clasificación:
1.0

This is absolute worst experience I've had with a moving/storage company. The staff specifically ridiculed my fiancé's payment method during a national pandemic while the storage manager giggled beside her. My fiancé called the corporate number and filed a report but nothing ever became of it and there was no follow up. Afterwards, we still received harassing phone calls from unprofessional staff. I will never deal with this company again after how my fiancé and I were treated. I'd rather lose all my items in storage, than deal with unprofessional staff, uncaring management, & bad business practices. This behavior for a business can never be acceptable and I will advise anyone who will listen against using your company.

JOVAN W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SYLVIA V.  |  Overall Experience 
Clasificación:
5.0

Have rented trucks from Judy for years, always a pleasure!

PAULA L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VANESSA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHANIEL H.  |  Overall Experience 
Clasificación:
5.0

Patty Moore was extremely helpful! Thank you 🙏

valerie h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaterria G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Selina G.  |  First Impressions 
Clasificación:
5.0

I appreciate the phone call clear up after I got a call saying I forgot my lock on the door several days after I left the unit clean. I did not know the lock was mines. And I told the lady at the counter my husband gave the keys along with the keys to the truck we rented. Why didn't she tell me at that point that the keys and lock were mine?

catalina g.  |  Overall Experience 
Clasificación:
5.0

When I used my card to have the big door to open it didn't work had to fit in a regular door to enter with my belongings made things take a little longer then it should.

TINA P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dexter W.  |  Overall Experience 
Clasificación:
2.0

On the day of my pick which was after hours, my 10ft truck wasn't prepared for self pick up. I called the agent then she referred to me a different location 30 mins away. However, the new location for pick up was closed also. I drove from San Diego to Redlands only to know that my truck was not prepared and have to stay overnight for next day pick up. Totally disappointed with the service and the waste of time.

RUDY F.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

LaShawn A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

javier s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Areona C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Latisha B.  |  First Impressions 
Clasificación:
3.0

Only one worker behind the counter, long line, workers there but not enough workers behind the counter. The man was rushing to get finish tobhelpbthe next person that I felt bad keeping him, that I forgot to get boxes

Victoria C.  |  First Impressions 
Clasificación:
2.0

There was roaches and the central air did not help keep my stuff in temperature

Abigail L.  |  Overall Experience 
Clasificación:
5.0

I found all the staff very helpful and eager to serve with a smile.

ARIE G.  |  Overall Experience 
Clasificación:
5.0

Thank you for being quick and super helpful. Wish you the best!

jACQUELINE G.  |  Overall Experience 
Clasificación:
5.0

Storage clean

ARIE G.  |  First Impressions 
Clasificación:
3.0

It would have been excellent except that I had paid thru sept 27 and was not refunded any pro rate for leaving early. In these times that is not right.

Paul M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rony R.  |  Overall Experience 
Clasificación:
4.0

The hours listed for access to the storage was not the same. This may be due to COVID.

Roy L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHANIEL H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRE B.  |  Overall Experience 
Clasificación: