Customer Reviews for U-Haul Moving & Storage of Miamisburg

5,768 comentarios

234 Springboro Pike   Miamisburg, OH 45449
(North of Dayton Mall off 741)

(937) 660-8417

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(937) 660-8417

234 Springboro Pike
Miamisburg, OH 45449
(North of Dayton Mall off 741)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

would have given a 5 star above, only issue was on the return, I waited about 10 mins for someone to guide me on the return, but no one came, so I started the return process thru my phone, which took another 15mins, when I was almost done, that's when a worker came out

Patrick S. 
Clasificación:
5.0

when i picked up truck the hood was not latched. they charged me for 2 days but i was only like 15 min late del truck back.

Brenda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron W. 
Clasificación:
5.0

Very easy to book on line, check out & return

Ellen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie L. 
Clasificación:
5.0

Great experience!

Marianne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trent R. 
Clasificación:
5.0

Always a great experience here.

Douglas S. 
Clasificación:
1.0

Less than average management. People underneath him very pleasant.

John S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JILLYNNE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

tyrone M. 
Clasificación:
5.0

Nothing at this time.

Ramon C. 
Clasificación:
5.0

Fantastic uhaul facility, storage too

ELIZABETH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohamed M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl C. 
Clasificación:
1.0

This location generated a bill to me one month after I turned in the equipment to another location. It was a completely bogus bill due to U-Haul mishandling the check-in. Indeed, I had never talked/visited this particular location until I received the bill from them. U-Haul will be a LAST option for me in the future...will avoid them as best I can.

Charles W. 
Clasificación:
4.0

I don't remember the name of the gentleman that helped us, but he was great. Appreciated him!

Thuy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy C. 
Clasificación:
1.0

El cliente no dejó un comentario.

charles R. 
Clasificación:
1.0

El cliente no dejó un comentario.

markics g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lara W. 
Clasificación:
5.0

El cliente no dejó un comentario.

willie B. 
Clasificación:
5.0

Good matter and friendly service. Thumb up

Raymond R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEWELDENE J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mercedece F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole D. 
Clasificación:
5.0

don't mess up the contract, don't report the truck as stolen. And take responsible for putting your customer at risk of being arrested. NOW THAT WOULD HAVE SUCKED GOING TO JAIL FOR GRAND THEIF AUTO

Marvin M. 
Clasificación:
5.0

The BEST customer service!!! The trucks are outdated - seats don't easily go forward, mirrors are hard to adjust. This location needs more cargo vans!!

KATHLEEN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiel G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim F. 
Clasificación:
5.0

Never got a final bill

Roger G. 
Clasificación:
1.0

Waited 15 minutes for someone to come inside to assist with pick up. Rental pulled to right.

Darrell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
2.0

They need more people for getting uhauls out. Some people had to wait 30 minutes just for someone to get help

Shane H. 
Clasificación:
1.0

Way over priced

Donald T. 
Clasificación:
5.0

Great service and very friendly people.

dale B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn K. 
Clasificación:
5.0

El cliente no dejó un comentario.

randall W. 
Clasificación:
5.0

Very well run business. Employee that helped me was great.

Garey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bounnom M. 
Clasificación:
4.0

There was a long line but moved in a very reasonable pace

Belinda R. 
Clasificación:
5.0

We had an issue with the first truck. The check engine came on so we had to return it. They replaced it and it was great. Very nice and apologetic.

Gail W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emmit K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kip Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana J.  |  Online Move In 
Clasificación:
5.0

Nothing.. Great staff .. David worked with me through all my needs for a truck storage he went above and beyond. Couldn't be happier.

Kathleen K. 
Clasificación:
3.0

Pickup location was fine but over all experience was awful, 800 number for reservation was so rude and unhelpful. It took five calls to reserve and then once I went to pickup they didn't have the trailer that was reserved after five calls to make sure I could get it.

Steven K. 
Clasificación:
5.0

Great moving experience. Super easy pickup and drop off. Perfect location!

Monica C. 
Clasificación:
4.0

Definitely clean and secure for our needs. Pass card system at the back area was a little odd, with 2 readers at the double doors (that didn't work on several recent occasions) and one at the single man-door. Figured it out, but instructions were not always clear. Non-working sliding double doors made move out quite a pain, but not insurmountable.

Bradley B.  |  Overall Experience 
Clasificación:
5.0

To make sure where the customer Is pose to return vehicle .. what area to return vehicle for parking

Avanell B. 
Clasificación:
5.0

I dropped off four U-Haul trucks in the last five weeks moving one-way to Ohio. The staff was outstanding and very professional in turning in the trucks and processing my paperwork. They answered all my questions without hesitation, and I never felt I was an inconvenience in anyway. I would recommend this location to anyone. I plan on renting locally from them over the month of November to move all my household goods from storage to our new house in Miamisburg. This location is definitely a five-star location and look forward to working with them in the coming weeks.

carl C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Greg M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
1.0

The trailer was full of oil and dirt and wasn't cleaned.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory A. 
Clasificación:
5.0

Streamline your online application process. Some of the questions seemed redundant. Maybe add the load capacity of the vehicle.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY V. 
Clasificación:
2.0

Rented a small 10 ft for a little over 4 hrs/50 miles. Took the truck back and said they would e mail final receipt. Never got it. quoted 88.55...charged us 152.04. Went back and they said we were charged "accidentally" for another day and that they would send corrected receipt. That was 2 days ago. That did not happen. Gonna have to go higher up the management chain. Fishy.

neal H. 
Clasificación:
3.0

El cliente no dejó un comentario.

dan H. 
Clasificación:
5.0

This is the 3rd time I've rented a trailer from this location in Miamisburg, OH. Friendly staff and good amount of equipment. Wish when I was returning trailer, person out connecting trailer to another customer could have checked me in. She said because there is a line, I need to go into the office. I understand, but to check in a 5x8 open trailer takes only 1 minutes with email receipt.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donya M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lesa A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Liane T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spiro C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abe M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Matthew E. 
Clasificación:
5.0

Very convenient. Staff is professional and polite.

Ben B. 
Clasificación:
5.0

We rent from UHaul all the time. This truck was the worst I have ever had. The radio did not work which not really a huge deal but the AC did not work either and to make it a truly awful move you could not turn off the hot air they was blowing full force. To top it off when I returned the truck, I told the tech that was checking us in about the hot air blowing on high and his response was, "Yea, we have been trying to get that fixed but it has not worked right" So you knowingly rented me a truck on a 70 degree day that blows HOT air. I am not a happy customer right now.

jennifer S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Taylor L. 
Clasificación:
1.0

I have not used this facility in a couple of months. Who was this supposed to go to?

Shane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
4.0

El cliente no dejó un comentario.

nathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard C. 
Clasificación:
5.0

NA. Keep up the great work.

Alieu N. 
Clasificación:
1.0

Make sure your fuel readings are accurate when you give out paperwork so customer don't get charged after only driving like 10 miles

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tomasz G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ontrell A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Randall G. 
Clasificación:
5.0

Since most of this was done online by me maybe the cost could be adjusted lower to account for this.

Stephen G. 
Clasificación:
5.0

Great Service Think his name was David, Pleasure to deal with.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny R. 
Clasificación:
5.0

Fantastic service and van! It saved the day!!!

chris W. 
Clasificación:
5.0

El cliente no dejó un comentario.

carl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W.  |  Overall Experience 
Clasificación:
4.0

Facility was clean and secure. Staff was knowledgeable but at times hard to locate if there was a question. Every time a call was made to talk to staff, call was "rolled over" to call center.

John F.  |  Overall Experience 
Clasificación:
1.0

We chose this particular storage facility because we saw that it had a loading dock in the back and that our unit would be close to it. When we pulled up to the loading dock, we saw some traffic cones on their sides and caution tape strewn around haphazardly, but we ignored it because--again--the loading dock was the only reason we chose this facility. While unloading, Evan Goode walked up to us and asked us to move our U-haul truck. We asked him why, and he told us that there would be construction done in that area very soon and the workers would need to get in the area. When I asked him when the workers were expected to arrive, he said "sometime this week." I could not believe it. When we asked if there was anything he could do, or if he could instead give us a call when the workers arrive, he began to debate us about the proper treatment of traffic cones, saying "what do you do when you see traffic cones on the street?" We asked him if we could finish up our load before leaving and he said that he couldn't wait around all day--it seemed as if he wanted to get home and didn't want to help us. As the conversation went on, he threatened to tow our vehicle if we did not move. We were forced to move our vehicle to the front, which was VERY far from our unit. The worst part is that after we left, we looked around back and saw that the construction workers had not even arrived yet. My wife and I moved out whole house together without any help, after I had injured my knees, and Evan found a way to make our lives even harder. In the future, I would recommend that Evan understand that people who are in the process of moving are usually not having a good time; they are hot and sweaty and tired and do not need extra stress. I would absolutely not recommend this facility to anyone.

Ashlynn D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

alisha m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

chris a.  |  Overall Experience 
Clasificación:
5.0

I have been using Uhaul for several years and I have been extremely happy with the staff and friendliness that they have shown . I have recommended this place to friends and acquaintances.

maria W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vera P.  |  First Impressions 
Clasificación:
5.0

Did not appreciate confusion over direct payment from account. While I signed up in the beginning I and my contact person received several late payment calls.

Edna P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

julio c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kiara b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey M.  |  Overall Experience 
Clasificación:
5.0

My possessions were in limbo for several months and this storage facility was a welcoming and secure location. Cora was extremely helpful in the checkout procedure and I will recommend this facility to others.

Frederick H.  |  Overall Experience 
Clasificación:
5.0

Staff was very courteous. I was able to reserve a bin without issue. Lots of open space for truck.

TAMARA B.  |  First Impressions 
Clasificación:
5.0

The young man that helped my husband was very friendly, polite and helpful. I think to show appreciation U-haul could give a veteran discount like so many others do these days to show a small appreciation for putting their lives on the line. My husband is a war veteran that fought for our rights and now has severe ptsd from things he's saw and had to do.

Lance N.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

rhonda l.  |  Overall Experience 
Clasificación:
5.0

Fast and easy reservation & check in!

Stephen K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICIA S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CHAD F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angelina J.  |  Overall Experience 
Clasificación:
5.0

Easy access plenty of room and carts provided for loading and unloading

SANDRA K.  |  Overall Experience 
Clasificación:
4.0

It was great people were awesome just way too expensive for a little storage area. Not to mention the rates went up while I was using the unit so I ended up paying more than originally planned.

Kohnor H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicole G.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Juleet L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

KEISHA H.  |  Overall Experience 
Clasificación:
4.0

Hard part with this location is the long line waits. A lot of people walking around but no one really assist the front counter.

MICHAEL W.  |  Overall Experience 
Clasificación:
3.0

Very delayed response after Move out. I did move out online and even after 3 weeks also it's still in the process and getting calls, mails, and emails about the due amount.

Ajith V.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

WAEL H.  |  Overall Experience 
Clasificación:
1.0

Dreaded having to go talk to any of the workers they did nothing but complain. If they were outside smoking a cigarette or a vape (right out front) and got "interrupted" by a customer they would rush through what ever needed to be done just so they could get back to hanging out outside. I would really recommend some training on being professional.

Eric W.  |  Overall Experience 
Clasificación:
5.0

The customer bathrooms can be cleaned a better and sanitized on regular basis..front desk peolplegreat and Chelsea was the best mgs. Ever!!!

Alisa J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel S.  |  Online Move In 
Clasificación:
5.0

Cool 😎

BRANDIN J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

darion b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

beverly j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dejanarrio L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

josephine h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mike m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ajith V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

isaiah m.  |  First Impressions 
Clasificación:
5.0

Very happy we chose to change our storage facility to U Haul!

Stephen C.  |  Online Move In 
Clasificación:
5.0

The staff there were incredible and always helpful!

brian m.  |  Overall Experience 
Clasificación:
2.0

The building was completely unlocked and required no access code, the doors just opened as I walked up. There was no lock in my unit as I was told and paid for by my confirmation and the video I was sent. The unit seemed a lot smaller than 5X9X10.

Stephanie F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

tom r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

OLIVIA P.  |  Overall Experience 
Clasificación:
4.0

Staff was very pleasant and helpful and made sure we had a storage unit that was the correct size for our needs.

Lisa H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonny L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

hannah r.  |  Overall Experience 
Clasificación:
5.0

I love U -Haul

annette n.  |  First Impressions 
Clasificación:
5.0

Storing in this facility was excellent and absolutely no issues or concerns on the safety and security of my items while there. My only concern was the close out of the unit at the end and the lack of response form anyone when inquiring about the status of my close out and needing assistance. This is the only reason why I marked "no" to staff being helpful and friendly.

MIKE W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas m.  |  Overall Experience 
Clasificación:
4.0

Upon reservation I gave all info however once arriving at facility I was asked again even after supplying my identification. I also corrected the spelling of my street, my email address and my phone number. After several hours passed I accessed my email receipt only to find those items were still incorrect. (The incorrect email address is still on my account) I drove back to the facility and told agent of the incorrect items and shortly thereafter my next email still was incorrect. What's going on?

sheryl c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F.  |  First Impressions 
Clasificación:
5.0

Very nice and clean

TRACEY R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SJ K.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

April W.  |  Overall Experience 
Clasificación:
5.0

Excellent staff

maria W.  |  First Impressions 
Clasificación:
1.0

Some staff were very helpful with my account that wouldn't allow me to go online and pay rent. The Manager Chelsea Holmann was disrespectful using foul language, calling me a liar when I went to her for help on more than 3 occasions to fix the IT problem keeping me from accessing my account. She told me to "make up addresses" and other information so she lacks honesty, certainly has NO INTEGRITY AT ALL. When calling to see the rent was paid since I lived out of town, I was hung up on, verbally abused and overall, he general staff was NOT KNOWLEDGEABLE at all as to how to do the job they were charged with doing, making it even more difficult. There were 2 young men who were always finding themselves apologizing for the problem with my account and doing a nice job. But unfortunately, they also felt the need to apologize for Chelsea's lack of management and nasty behavior. Overall, I will NEVER EVER recommend nor use U-Haul again and will do everything I can to discourage anyone I know from using the Miamisburg U-Haul so they don't have similar problems. As I stood for over an hour waiting to be helped because people were on smoke breaks, didn't know how to handle storage issues or whatever the excuses were that day. Chelsea hires many who have her same disposition; gravely flawed… but she works well with those people. Unfortunate that customers suffer!

Terre D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole C.  |  Overall Experience 
Clasificación:
1.0

Closure times need to be made clear by an associate because we got locked out of facility before finishing our move in

Lawayda M.  |  Online Move In 
Clasificación:
5.0

Chelsea is WONDERFUL. We have been using this facility for all our rental and storage need for 5+ years now. She is friendly, completely competent, knowledgeable, and always has a smile. She goes above and beyond. Thanks we will be back again and again. 5 Stars!!!

PAMELA KAY F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W.  |  Overall Experience 
Clasificación:
5.0

Convenient....

MARIONNE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott A.  |  Overall Experience 
Clasificación:
3.0

They define need experienced staff. The manager had to keep helping the new workers. I was interrupted several times. Hopefully the staff ( mostly the ones at check in snd check out) won't depend on the manager to do everyone's job. I also called uhaul to get a truck last month and when I got there they said they had no tricks that went one way. No one offered me any other option but to pay my storage unit for me to pay another month. I drove two hours got off work for the whole move and then I got a call from customer service rep who just lectured me in stead of giving any apology for the staffs rudeness and unwillingness to help . The uhaul units are nice the areas are clean but the customer service is terrible. The manager Jeremy was helpful

shenna b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kausha L T.  |  Online Move In 
Clasificación:
1.0

Brett was the nicest guy ever, he saved the day for uhaul. 2 guys in front of me walked out because of the manager and her mom, (Stephanie) I have never been talked to so rudely. The manager was so mean, I couldn't believe how they were representing your company, it was aweful . Brett and customer service brought me back to uhaul. Although I would recommend anyone to go to that location, I would recommend a different one. I really would like to talk to someone about this. The manager and her mother will ruin that location. Everyone in there couldn't believe how rude they are. 614 833 1259 also my move in date was the 29th not the 19th as they have on record

Tina D.  |  First Impressions 
Clasificación:
1.0

The employees of my particular storage place we're terrible. Not helpful, rude, and tried to charge me later fees every month ever though I had autopay the whole time. Never will use you guys again.

Larry M.  |  Overall Experience 
Clasificación:
5.0

Everyone was helpful and amazing I really like Chelsea

Arcina M.  |  First Impressions 
Clasificación:
5.0

Best storage experience I’ve had.

April W.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful and nice. I would recommend this store to anyone!

Erica W.  |  Overall Experience 
Clasificación:
5.0

Great Facility and very helpful and friendly staff I rent from them often

Todd B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Justin B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

samantha B.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

SHANA T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Genalyn F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D.  |  First Impressions 
Clasificación:
4.0

The staff was very knowledgeable, friendly, polite, and professional.

rene j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Genalyn F.  |  First Impressions 
Clasificación:
5.0

The office manager in the staff is excellent to work with they are very pleasant I asked for a better group of people going over everything that needs to be gone over got a great staff

Wende W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDALL T.  |  Overall Experience 
Clasificación:
5.0

Great facility

John F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis P.  |  Online Move In 
Clasificación:
5.0

Everyone at Uhaul was wonderful! It was a great experience and I would highly recommend this location to my family and friends. We moved to Florida in November and decided this would be a good time to go ahead and move the rest of our belongings. Thank you so much, Regina Payne

Regina P.  |  Overall Experience 
Clasificación:
5.0

What storage should be.

Randall P.  |  Overall Experience 
Clasificación:
5.0

The only complaint I have is the sometimes long line and wait time at location on springboro pike, inside the store. Update the computers for those poor employees! Maybe have 3 people , one person extra thats p/t to help with line. Website also does not always work to check in, by pass line too. One person knows everything there and most of the others not so much and always has to stop and help that person on the pc. Give them better training on the system so they can be just as efficient. Just my 2 cents.

Vicki B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

carole g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

david p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

william jones j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY B.  |  First Impressions 
Clasificación:
5.0

very helpful staff

GENEVA O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie S.  |  First Impressions 
Clasificación:
4.0

Great experience overall!

julia l.  |  Overall Experience 
Clasificación:
2.0

Because of lack of communication from your employees and staff iwas charged a full month for 12 days don't agree with that would like a refund thank you Rich B

RICH B.  |  Overall Experience 
Clasificación:
5.0

The line gets a little long and it takes a long time to get up to the counter, but the miamisburg staff makes up for the wait by being so helpful and nice. We watched one young man go above and beyond his normal duties to help customers twice before it was our turn, then he went above and beyond for us as well. Thank you! The kids name was Davi