Customer Reviews for U-Haul Moving & Storage of Miamisburg

6,951 reviews

234 Springboro Pike   Miamisburg, OH 45449
(North of Dayton Mall off 741)

(937) 660-8417

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(937) 660-8417

234 Springboro Pike
Miamisburg, OH 45449
(North of Dayton Mall off 741)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Always clean, well kept and was climate controlled. Very pleased.

Douglas G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ED S 
Rating:
4.0

Customer did not leave a comment.

Darrell P 
Rating:
5.0

Excellent staff, easy in and out. Keep doing what your doing

Randolph A 
Rating:
5.0

only in the loss of objects, I rented a truck for only a few hours and by chance I left the remote control of my garage on the seat and I returned in 30 minutes again and they had already rented the same pick up and they did not notice the control remote.

Edson C 
Rating:
3.0

When I first arrived to pick up my truck and asked if my storage was ready was not given a card or even told about it so when I tried getting in the alarm went off every time

Kimberly S  |  Online Move In 
Rating:
5.0

Recommend requiring a full tank of gas at return so the next person does not have to immediately fill up.

Christopher C 
Rating:
5.0

Lower mileage rate

Roy C 
Rating:
5.0

Customer did not leave a comment.

Brent R 
Rating:
4.0

Went very well, check out and check was easy prompt!

Robert M 
Rating:
5.0

Customer did not leave a comment.

ROBERT L 
Rating:
3.0

Check the wiring on your trailers. The one I rented, the wires were frayed. I had to buy magnetic trailer lights to finish out the trip.

William H 
Rating:
5.0

Faster return on on truck after hours.

Crystal L 
Rating:
4.0

Customer did not leave a comment.

Nickole C 
Rating:
4.0

The truck had a working tailgate door but it did stick at points making opening and closing difficult at times. The return process also took about 20 minutes as the location was understaffed and being first in line to be checked back in had to wait about 20 minutes to have a staff member start the process. They also stated it would be 20 minutes for a printed receipt if we wanted that otherwise it would be emailed.

JOSHUA S 
Rating:
5.0

Customer did not leave a comment.

Tiffany H 
Rating:
5.0

Excellent

Edgar O 
Rating:
5.0

Very friendly and fast.

Frank B 
Rating:
4.0

Location was closed dropped off truck put keys n drop box

CHRISTY F 
Rating:
5.0

The entire process was seamless and efficient. The service team was exceptionally supportive and fantastic. Thank you so much for making my moving experience so effortless!

Blake D 
Rating:
5.0

Great people doing the check out and checking back with in with the truck

Steve H 
Rating:
3.0

Auto trailers were overbooked. Ended up having to go to another location to pick it up and paying more than i was originally quoted. The location of the auto trailer was small and we had difficulty getting it hooked up to the 20’ truck. Never received the dolly’s either. But they did help put the car on the auto trailer and gave extra miles. It just prolonged my day and i didn’t get the chance to visit family one last time before moving out of state because of the last minute run arounds due to the negligence of making sure that everything is there for every reservation. Maybe look at future reservations to avoid overbooking of trailers or trucks.

Jasmine L 
Rating:
4.0

Truck was badly out of alignment, lots of play in the steering wheel made it difficult to keep the truck in between the lines. Pickup location seemed disorganized, giving me the wrong truck and then not indicating mileage on the contract. Smelled of cigarette smoke.

Matthew H 
Rating:
4.0

Customer did not leave a comment.

Earl M 
Rating:
5.0

Customer did not leave a comment.

gail b 
Rating:
3.0

Customer did not leave a comment.

Bob B 
Rating:
5.0

check out was super easy and the workers were amazingly helpful.

Victoria M 
Rating:
5.0

The mobile return was super easy. So not use the mobile renting part. The process is horrible and if you rent and get your truck before the location opened, you will not get any extra items you rented like a dolly or pads.

THOMAS H 
Rating:
5.0

Customer did not leave a comment.

Brian B 
Rating:
5.0

Customer did not leave a comment.

Christopher L 
Rating:
5.0

Customer did not leave a comment.

Garry S 
Rating:
4.0

Customer did not leave a comment.

Gillian O 
Rating:
1.0

The truck breaks were not working well and it was not shifting into gear like it should. Going up the hill by the store it was rough. We told the person at return and he just said okay. This is not safe for people to drive. They need to be tested! And the truck was hard to find they gave the wrong truck size to look for and it took a long time to get equipment (appliance dollies) even though I had a reservation and we were not early so it should have been ready.

Emily T 
Rating:
5.0

Customer did not leave a comment.

David P 
Rating:
4.0

Customer did not leave a comment.

Rodney V  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Amanda H 
Rating:
3.0

They charged me 37 for extra mileage I said mooo ever said anything about extra mileage because I stopped at my house to get stuff and my friends to pick up stuff she was giving me . Then didn’t give me 14 gas credit took off work to go into the location to get it worked out

Lynn F 
Rating:
4.0

Customer did not leave a comment.

Todd L 
Rating:
4.0

Customer did not leave a comment.

Roscoe D 
Rating:
5.0

Customer did not leave a comment.

Johnathon L 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D 
Rating:
5.0

Customer did not leave a comment.

Gabriel M 
Rating:
5.0

Customer did not leave a comment.

Yacheal W 
Rating:
5.0

Customer did not leave a comment.

Kwok L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tajuana C 
Rating:
5.0

Service was friendly, quick and perfect.

Richard A 
Rating:
5.0

Customer did not leave a comment.

Gerry G 
Rating:
5.0

The Personnel were so busy they could not give me a receipt. They asked me to pull the receipt off of an email. I agreed thinking this would be easy and save them time. YOUR RECEIPT RETRIVAL IS IMPOSSIBLE ON-LINE! I go to the email YOU (U Haul) sent and click on the address in your email to retrieve a receipt and it pulls up a document that show 0 (ZERO) dollars on every line!!!!!!!!! I need a receipt that show the dollars I spent so I can get reimbursed by my company. I will not recommend U haul to any friends, just my enemies so they can go through this frustration!

Austin C 
Rating:
4.0

Na

Steven D 
Rating:
5.0

Everything was great everyone was nice I was in and out when getting the uhaul amd returning it

Adrienne H 
Rating:
5.0

I came in and the service was good, pleasant, and immediate. Thank you for giving me my paperwork in person. God bless your establishment.

Marva M 
Rating:
5.0

Customer did not leave a comment.

Paul T 
Rating:
5.0

Excellent deal, efficient, easy to use, will definitely recommend to family and friends

Rhea R 
Rating:
5.0

Customer did not leave a comment.

Mohammed A 
Rating:
5.0

Customer did not leave a comment.

steve m 
Rating:
5.0

Customer did not leave a comment.

Stephanie L 
Rating:
4.0

Customer did not leave a comment.

Anthony C 
Rating:
5.0

Customer did not leave a comment.

Rob F 
Rating:
5.0

No Complaints at all.

Michael D 
Rating:
5.0

Staff helped find me the rental that worked for my time and needs

Jeremy O 
Rating:
4.0

Customer did not leave a comment.

David M 
Rating:
5.0

Customer did not leave a comment.

Lisa B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lawrence o 
Rating:
4.0

Customer did not leave a comment.

Jessica R 
Rating:
5.0

Customer did not leave a comment.

KIP Z 
Rating:
5.0

Thank you for taking good care of us.

Kelvin f  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen H 
Rating:
5.0

The only bad thing is my lack of being able to back up a trrailer! LOL

Harry M 
Rating:
5.0

Customer did not leave a comment.

Ron R 
Rating:
5.0

You are fine

AFRICAN A 
Rating:
5.0

First time user. Mis understood ad displaying 19.95. Actual cost for short time use was over$35.00. My mistake for not investigating more. Suggest not to mislead. Quality and service were good. Just didn't think the 19.95 was forthright.

joseph z 
Rating:
5.0

They did a good job!

STEVEN B 
Rating:
1.0

You lied. I got my rental for a point to point and there was no note or mention of mileage.

Mark R 
Rating:
5.0

Customer did not leave a comment.

JOE P 
Rating:
5.0

Have rented many times form this location and have always received excellent service.

Kenneth M 
Rating:
5.0

Customer did not leave a comment.

JANET N 
Rating:
5.0

Customer did not leave a comment.

Michael G 
Rating:
3.0

Equipment was clean and easy to find. The mobile self service experience in the app was excellent, but I had a horrible experience returning the equipment. There were no clearly marked spot ls labeled for return and the on are labeled return was full of vehicles lined up to the exit with no space for my rental truck. I ended up deciding to use the standard parking lot. The app then walked me through final inspection and photos, which was easy enough and then told me to place the key in their drop box near the entrance. There was no drop box. I then waited for 20 -30 min for an associate to be ready (one team member and a line of two customers) only to be told that there was a key drop in the door. It was a flap that would have had the key drop ONTO THE GROUND of the lobby. Not a secure box at all and with all of the warnings about lost key fees and locksmith fees, I thought that this was in no way secure and quite possibly a scam. This location needs a clearly marked key drop box, not a mail slot that has keys fall on the floor

Nicholas B 
Rating:
5.0

Customer did not leave a comment.

Steve H 
Rating:
5.0

Customer did not leave a comment.

Michael K 
Rating:
5.0

Check the oil levels before renting.

Alfred P 
Rating:
5.0

Customer did not leave a comment.

Darlene W 
Rating:
5.0

Customer did not leave a comment.

Deanna C 
Rating:
5.0

Excellent and quick service

David K 
Rating:
5.0

Customer did not leave a comment.

Michael D 
Rating:
5.0

First time I rent from U-hall. All employed friends are very friendly.I will get in contact whenever I need them.Thank you U-hall.

Orham E 
Rating:
5.0

Customer did not leave a comment.

Randolph A 
Rating:
5.0

Customer did not leave a comment.

dan b 
Rating:
5.0

Customer did not leave a comment.

Omar M 
Rating:
5.0

Customer did not leave a comment.

Steve L 
Rating:
4.0

Office and staff were great as usual. Truck AC didn't blow, and had less gas than what was marked on the paperwork.

Bryan S 
Rating:
5.0

Customer did not leave a comment.

Skeevens P 
Rating:
5.0

Customer did not leave a comment.

John T  |  Overall Experience 
Rating:
5.0

There was an issue with the mobile pay option but they fixed it right up. Overall, it was a perfect experience!!!

JaNae H 
Rating:
5.0

Customer did not leave a comment.

David A 
Rating:
4.0

Dont automatically add the insurance back onto my rental after i declined it in my reservation.

Jett K 
Rating:
5.0

Customer did not leave a comment.

Paul L 
Rating:
4.0

No air to air up tire on my car upon my return is the reason for not being 5 star

Larry C 
Rating:
5.0

Customer did not leave a comment.

greg w 
Rating:
1.0

Upon arrival the incredibly rude girl with the poorly dyed red hair could not be bothered to stop her conversation to the point she talked over me twice when I was trying to ask her a question. I manage multiple locations and handle customer service, in what world is it acceptable to make a customer repeat themselves three times because you’re too busy talking to your coworkers complaining about your job? Newsflash - you get paid to be here, if you don’t like it maybe find something more in line with your skill set - like handing out free samples in the food court.

Timothy M 
Rating:
5.0

Customer did not leave a comment.

richard m 
Rating:
5.0

Customer did not leave a comment.

Max G 
Rating:
5.0

Great staff and location. Never any problems and the place is always clean

Jason M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ron j 
Rating:
5.0

the Team at this location are excellent and they always promptly help

james w 
Rating:
5.0

Customer did not leave a comment.

Andrew M 
Rating:
5.0

Customer did not leave a comment.

Caroline D 
Rating:
5.0

Customer did not leave a comment.

Douglas B  |  Overall Experience 
Rating:
5.0

I was very pleased with the service from the U-Haul reps and the availability of the size truck we needed and the storage space.

khabira S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tina S  |  Overall Experience 
Rating:
2.0

Years ago the Management was less than desirable WHAT A MAKEOVER SINCE BRETT HAS BEEN has been in charge EVERYONE on staff is updated.! Everyone seems to know what to do, where thing are at ! Procedures are being followed whether he is there or not! This place is safe and monitord on foot as well. We have been there at different times of operation an managed to ALL if our large items within a week of moving in ! EVERONE OF THE PEOPLE WHO CAME TO BUY COMMEMTED ON THE CLEANLINESS AND SUPERBISION OF THE UNITS!

Donnalee Z  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

debbie b  |  Overall Experience 
Rating:
3.0

Was promised a free lock when checking in online. Lock was not placed in the unit as stated would happen. If promises are made they need to be kept.

Hunter S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Diana J  |  Overall Experience 
Rating:
5.0

Our moving help was weather delayed. I had told them to just be careful . We started to unload. EVERY single employee that came by within the three hours asked if we needed anything! The place was as spotless as it had just opened.Cou

Donnalee Z  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

roy d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamika h  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

LISA K  |  Overall Experience 
Rating:
4.0

The only reason I did not give a five star is because the layout of the storage units is confusing. It was difficult finding my storage unit when I would visit.

April C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Colin P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

craig h  |  Overall Experience 
Rating:
5.0

Would be very helpful to know that I had a back up when my place wasn’t ready to move in.

Linda V  |  Overall Experience 
Rating:
5.0

The storage place was conveniently located close to my house.

RICHARD B  |  Overall Experience 
Rating:
5.0

Overall great experience! Keep up the good work!

Michele Y  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard S  |  Overall Experience 
Rating:
5.0

I ended up not using the unit. I got into an apartment before unloading the truck.

Heath K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda V  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ShaVonne M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joyce P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antoine A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dana w  |  Overall Experience 
Rating:
5.0

Our sales person was very helpful and extremely friendly.

berta k  |  First Impressions 
Rating:
3.0

I was called and told I can pay $10 to remove my things from the storage unit since I was moving out and then they charged my cards $99.82

KarTavius H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank l  |  Overall Experience 
Rating:
5.0

Climate controlled facilities were excellent. If I need to use storage in the future it will be this one.

Lizbeth T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jenny s  |  Overall Experience 
Rating:
3.0

Had a rental unit for over 2 years at this particular location on Springboro Pike. Under the previous manager (a woman) almost every time I called the office they would never answer the telephone, instead all calls were forwarded to the Uhaul call center. As a result, I would have to drive 15 milles each direction (30 miles round trip) just so I could ask employees of the Springboro Pike Uhaul any questions that Ihad. This makes it VERY inconvenient for customers who do not live nearby. My low rating is due to the lack of proper customer service exhibited by the entire staff at the Uhaul staff under the prior manager ... it is not based upon the current manager. Please answer the telephone during business hours so customers do not have to drive 30 miles round trip just to ask questions about their rental unit. To be fair, I never really dealt with the new manager or current staff at the Springboro Pike location.

Don C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ashtyn C  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DERRICK G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALEXA S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheri F  |  First Impressions 
Rating:
5.0

Awesome job with everyone involved.

Arwyn E  |  Online Move In 
Rating:
5.0

U-Haul phone person made process simple and clear. Follow-up communications clear and concise.

Richard S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Milene A  |  Online Move In 
Rating:
4.0

The entrances are confusing. No real direction in getting to the facility once you enter the parking area. All in all a great experience using your facility and boxes. Thank you.

Lawrence W  |  Overall Experience 
Rating:
3.0

Had mice droppings on some of my stuff when I was moving out in damage to a couple boxes where they chewed into.

Mary W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robin c  |  Overall Experience 
Rating:
3.0

Price increased too often.

Joshua V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kwok L  |  First Impressions 
Rating:
5.0

I love this storage facility and have expanded the amount of items I have stored here. The location has been very easy to work with.

Rene G  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Andrew M  |  Overall Experience 
Rating:
5.0

Great spot

Guy C  |  Overall Experience 
Rating:
3.0

Due to my situation I would have appreciated a refund for what I didn’t use and I moved into a bigger unit and get storage for a month free.

Sandra S  |  Overall Experience 
Rating:
4.0

Just a couple issues regarding being charged for what was supposed to be a free month and then being locked out for non-payment of the free month. Brett fixed it but it was a hassle.

paul s  |  Overall Experience 
Rating:
4.0

Didn’t like the price going up each year!

Jason K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fouad R  |  First Impressions 
Rating:
5.0

They were always understanding and willing to work with me through everything I was going through

LaTia P  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

bonita s  |  First Impressions 
Rating:
5.0

The only thing I would suggest is big garbage cans by the entrance/exit of the building. Hard to find decent sized trash cans.

EMILY L  |  Overall Experience 
Rating:
3.0

The price kept getting raised. It went up over $30 a month in 2 years. Their logic was that because they were filling more lockers, they were entitled to up the price every month. But it sure never went down!! Also... i was paying extra for 24 hour access... then one day they just cancelled it without asking me and wanted to add ANOTHER $10 a month to get it back. Other than the over pricing issue, it was clean, safe.

Joshua W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KarTavius H  |  Online Move In 
Rating:
5.0

Thank you I appreciate the service

Kyle J  |  Overall Experience 
Rating:
3.0

Charged for free month. Was locked out until they fixed the problem and refunded the overpayment. Received notice today of late fee for nonpayment of rent that was refunded to us. Major pain in the neck. Hope it’s fixed now but haven’t been back to check.

paul s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernice B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Norman B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lindsey M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ralph C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lucille R  |  First Impressions 
Rating:
5.0

Easy process.

Paul S  |  First Impressions 
Rating:
4.0

Storage unit was to high price. I have one in Muncie that's half that price. Times are hard. Cut your rate some. Just because someone is willing to pay that much. Doesn't make it right. You will see a uptick in unpaid storage units.

Mark G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jason M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

debbie b  |  First Impressions 
Rating:
3.0

When we asked for assistance, because we had a very heavy piece of furniture to move in, the front staff said that they would bring us back a dolly, but never did. Then, whenever we went up to the front to get the furniture dolly, they were not very nice. And when we went to leave, they came out, despite having been told that the dolly we borrowed was inside the trailer, and demanded that I pay for a dolly.

Elizabeth C  |  Online Move In 
Rating:
5.0

It's been 3yrs and I have no complaints

DELIA S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

susan f  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel F  |  Overall Experience 
Rating:
5.0

Good customer service

Robert K  |  Overall Experience 
Rating:
3.0

Actually, I'm pleased with the facility. It was very clean, nice and well maintained. I moved out 2 weeks early before the next charge to my account. My one and only complaint was that there's no prorated refunds to the customer for the unused days of the unit. There's no real reason to care about the customer anymore. It's all about taking the money, and doing nothing to help the customer (by returning unused funds) when the unit is empty early before the next billing cycle. Beware of this issue when renting storage units from them.

Dorothy E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernice B  |  First Impressions 
Rating:
3.0

My only issue and it’s nothing they can handle is an employee told me since I paid for the entire month of my until that I could have it prorated and that wasn’t true.

Amanda M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yader R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JODI A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHEN D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cathy T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennnis C  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Javar M  |  First Impressions 
Rating:
5.0

Good never used it

Guild H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Spencer I  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nicole G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John T  |  Online Move In 
Rating:
5.0

The entire U-Haul experience was great

Dennnis C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DENNIS J  |  Overall Experience 
Rating:
5.0

the only disappointment is the price jncrease

MARY C  |  Overall Experience 
Rating:
5.0

Very clean, convenient and good service.

Sheryl S  |  Overall Experience 
Rating:
3.0

building too large

Dennis R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roy W  |  Overall Experience 
Rating:
3.0

Prices for the monthly storage units were very expensive. I feel if the price was not nearly as high as it increased to that I would still be using your facility to store stuff. I wouldn't have had to locate a cheaper place to move my stuff to.

chris s  |  Overall Experience 
Rating:
5.0

Very good service. All my belongings was safe.

Jennifer B  |  Overall Experience 
Rating:
5.0

Thank you!

Michelle P  |  Overall Experience 
Rating:
1.0

You charge expensively for your storage units especially knowing the circumstances is great as to why most are renting a unit to begin with. And asked to settle you turn around and add the other amount as an outstanding balance. Once a settlement is settled there is no outstanding balance so you're trying to get over on people who you know isn't financially well and make them stress for no other reason than to hope they're ignorant or void of understanding and still pay you funds they don't have. DO BETTER UHAUL

Javoya S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy M  |  Overall Experience 
Rating: