Customer Reviews for U-Haul Moving & Storage of Meyerland Area

3099 comentarios

6808 Bissonnet St   Houston, TX 77074
(@ Beechnut)

(713) 772-5606

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(713) 772-5606

6808 Bissonnet St
Houston, TX 77074
(@ Beechnut)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mehmet T. 
Clasificación:
2.0

I rented only 24 hour but charged 2 days rental cost.

Mehmet T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Phillip L. 
Clasificación:
4.0

Great customer service and fast. I went in on a last minute decision hoping they had a trailer available. They didn't have the size I was looking for but the service person found the next size up and had me out the door within 30min. Keep up the excellent service experience!

ROMAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAKARAH E. 
Clasificación:
5.0

The manager at this location Charlie went above and beyond to ensure my 8 U-Boxes were pulled and ready for delivery in a timely and efficient manner.

RONALD M. 
Clasificación:
2.0

When I picked my rental that guy he was good professional but when I dropped the rental that guy he was unprofessional and charged my card extra 11.90 for no reason

SAYED Z. 
Clasificación:
1.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEDDRICK E. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY L. 
Clasificación:
1.0

I would not recommend it to anyone it is not a good place and the staff not all but there is no professionalism

IBRAHIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley H. 
Clasificación:
5.0

Great people and very helpful!!!!

JOSE Z. 
Clasificación:
5.0

As long as the same woman is there that took great care of us on Thursday then yes 100% recommend. She was wonderful. I was dealing with other calls between work and transferring my utilities and she was so patient with my family she gets 100/10 thank you ❤️

SAMANTHA B. 
Clasificación:
3.0

I contracted help loading and unloading via uhaul. The movers broke an expensive item and informed me that they have no insurance and can't rectify the situation.

ESTHER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEREK DAVID R. 
Clasificación:
1.0

Employees aren't trained properly and I was getting two answers from the employees which caused friction

LAKENDERIA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clark R. 
Clasificación:
1.0

Staff unprofessional and Manager was extremely rude to me and basically denied my service. Had to use my dad to help me rent the uhaul after they provided me with no help. They charged me for 6 furniture mats and when I left with the truck there were no mats there... Would never use that location again.

JORGE A. 
Clasificación:
4.0

When we dropped off trailer we were very close to closing despite that the worker in duty did not turn us away. He was very helpful .

Carenna T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SONJA D H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZEANNA V. 
Clasificación:
5.0

Nothing much

PATRICK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katsuhiro Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELVIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATALLI A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Saido K. 
Clasificación:
4.0

All good, i don't normally use this location but my experience was good.

EDGAR F. 
Clasificación:
1.0

HORRIBLE!!! When I walked into the small lobby, there were several people without masks, including one of the UHaul attendants. Because of this, I had to wait outside which made my checkin take twice as long. The first van they brought for me had all of the side railing dragging the ground! So, I had to wait for another van. The second one smelled like an ashtray and normally I would have refused it as well , but I was late for a pickup for which I had rented the van. All of this after I had to drive from another location, because they didn't have the vehicle I had reserved. Nasty vehicle, horrible experience.

LEAH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS P. 
Clasificación:
5.0

Customer service was great, and the truck was perfect.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arturo R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMERA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON H. 
Clasificación:
5.0

Store manager Charlie was exceptional, and provided outstanding customer service despite a busy afternoon.

RUSSELL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERMAN S. 
Clasificación:
5.0

Veni (or Deni) was very articulate in explaining the policies/procedures of U-Haul. She certainly represents this location very well. Initially, I spoke to Veni on the phone before arriving and she was courteous on the phone. Then, after arriving, she continued to be very courteous, polite and impeccable in delivering excellent customer service! I vote to give her a pay increase...(IMMEDIATELY) because of her authentic and genuine concern for helping my husband and I. THANK YOU, Sarah Pickett

SARAH P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Autumn H. 
Clasificación:
5.0

Very helpful staff

MANUEL S. 
Clasificación:
5.0

The service of the personnel was very good effective and with kindness.

ARTURO R. 
Clasificación:
5.0

Great service all around.

Andrew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

heryseb M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE L. 
Clasificación:
5.0

5 star, everyone went the extra mile, perfect!!????

PATTY S. 
Clasificación:
3.0

I was dissapointed you charged me 60.00 for a quarter tank of gas. Lesson learned.

Jimmi S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID A. 
Clasificación:
4.0

Have consistent communication between coworkers.

ESTEBAN B. 
Clasificación:
1.0

El cliente no dejó un comentario.

CERISSA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane W.  |  First Impressions 
Clasificación:
5.0

As for my first time renting online I was very impressed with location and Charles was very courteous and professional I would recommend you guys to anyone

Omar N. 
Clasificación:
4.0

My access card and code don't work but that's the only thing that was wrong.

Christine C.  |  First Impressions 
Clasificación:
5.0

There was a general manager there training several new employees. I listen to him explaining things to the new staff and he was very thorough. He also went outside and work with these new team members hooking up my trailer. They went over all the safety precautions and did a great job

JASON D. 
Clasificación:
5.0

Highly recommend all my friends and family.

Maria R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MOUSTAPHA D. 
Clasificación:
4.0

First - the woman who helped me was fantastic. I'm sorry I didn't get her name. She was very helpful, pleasant and friendly. She was there when I returned the trailer and was just as great. The trailer worked fine so no complaints. It was fairly dirty in the bed and the tailgate was covered in paint. Again, it didn't effect the workings of the trailer. Finally, I really liked the check out/condition process. It was easy to document the condition of the trailer and add photos. Nice job on that. Overall I had a very good experience and would rent again

ROBERT N. 
Clasificación:
2.0

have all rented equipment available. If you don't have it, call customer to let them know BEFORE they arrive to pick-up rental.

JEFFREY B. 
Clasificación:
1.0

El cliente no dejó un comentario.

LUISANTHONY U. 
Clasificación:
1.0

Went to one location when reserving online it states $50 guaranteed but there were no trucks available. Went to a second location the online access didn't work so she had to give me a new truck. Please call to speak with me!!

ASHLEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMM D. 
Clasificación:
1.0

The Uhaul LOCATION was fine. The problem was with UHaul's RESERVATION process and website. I reserved three dollies (appliance, furniture, utility) at least ten days, maybe more, in advance of when I would pick them up. When I arrived at the location at Beechnut and Gessner (recommended by UHaul reservations), they DID NOT HAVE THE DOLLIES THAT I HAD RESERVED. I then had to go to two other UHaul locations, stand in line and waste valuable moving time (approx 3 hours). I was finally able to rent a utility dolly at one location, an appliance dolly at another location and had to purchase a furniture dolly.

JEFFREY E S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
3.0

El cliente no dejó un comentario.

KINSHASA F. 
Clasificación:
4.0

El cliente no dejó un comentario.

HRISTO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTURO R. 
Clasificación:
5.0

Very easy process.

PAUL JOHN III B. 
Clasificación:
5.0

El cliente no dejó un comentario.

caroline C. 
Clasificación:
4.0

I think $0.89 per mile is too much.

Mark F. 
Clasificación:
1.0

The worst place by far

Seyyed Mahmood G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina Garza M.  |  First Impressions 
Clasificación:
3.0

Very easy checkin and out process

Owen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

The manager (I think) was very helpful and friendly.

THOMAS D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tagir G. 
Clasificación:
3.0

Friendlier custom service.

Shayla S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMIRA H. 
Clasificación:
3.0

El cliente no dejó un comentario.

LUIS R. 
Clasificación:
4.0

El cliente no dejó un comentario.

WAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

john C. 
Clasificación:
5.0

El cliente no dejó un comentario.

OKECHUKWU CHIKEZ O. 
Clasificación:
5.0

The counter rep personnel was very courteous and helpful.....she went above and beyond to assist with unloading my vehicle from tow dolly, I commend her service and it's worth recognition!!!

Ronald J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASIA W. 
Clasificación:
5.0

James is a great owner. I rent from this location frequently and am always please. Very good and efficient staff.

Frederick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

I had a blown out tire of the auto transport trailer, tires should be inspected periodically for safety.

Moatasem A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSHUA W. 
Clasificación:
5.0

Drop off was easy and efficient. Friendly staff also . Thanks to them .

TODD W. 
Clasificación:
4.0

Happy new year

GABRIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Truman T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUKAS B. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHERRY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole E. 
Clasificación:
5.0

Always great and friendly service.

rodney C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYON S.  |  Overall Experience 
Clasificación:
5.0

Jordan, The customer service was excellent! I must give , Jordan, and the staff credit for there fast service and professionalism. I recommend that every one of your Uhaul establish watch what Jordan and his staff do on a regular day. Truly impressive!!!! I will be using you all again on my next move!

Terrell C.  |  Overall Experience 
Clasificación:
5.0

Enjoyed

CARRIE N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Silvestre S.  |  First Impressions 
Clasificación:
4.0

Was disappointed that they wouldn't offer a discount on a storage area (8×4×6) that had a large drainage pipe in corner of unit that took up approximately 1 square foot

matthew i.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Edward L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

SERGIO C.  |  First Impressions 
Clasificación:
5.0

Just know I will be coming back, great customer service and reasonable prices

Syverta S.  |  Overall Experience 
Clasificación:
4.0

This was a very expensive space but Jorden Lewis and the staff were well trained and generally excellent and so compensated somewhat for the excessive cost. They never did get the alarm glitch straightened out and after about a dozen tries I just gave up and learned that after what seemed like eternity, the alarm stopped. Surely the neighbors got tired of hearing all the noise and the police never did come so I would say the alarm really does not work except as an irritant. I suppose it is something that can be advertised to some advantage and probably a standard for U-Haul.

Dean E.  |  Overall Experience 
Clasificación:
4.0

Everything was amazing just Wish they Would have more storage units

alma f.  |  First Impressions 
Clasificación:
5.0

I'm coming back again when I have to store things in the future

jack P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda G.  |  Overall Experience 
Clasificación:
3.0

It is not a place after arriving you feel your belongings is safe. People from the street or neighborhood hanging out there. The entrance/exit door did not and would not work properly. The office workers and manager could not operate the door!

Jacqueline S.  |  First Impressions 
Clasificación:
4.0

The only disappointment that I encountered was closing out my account before the monthly payment date and NOT recieving any type of refund.

Cassandra S.  |  Overall Experience 
Clasificación:
5.0

Great service

jack P.  |  First Impressions 
Clasificación:
5.0

Jordan was a Awesome Mgr

PATRICIA H.  |  Overall Experience 
Clasificación:
5.0

Gracias

Herbert F.  |  First Impressions 
Clasificación:
5.0

Great location, good customer service

Syverta S.  |  First Impressions 
Clasificación:
5.0

A really good storage outfit always looks very clean helpful staff would recommend them highly Al Jones

ALFRED J.  |  Overall Experience 
Clasificación:
4.0

Long wait time but the young lady who assisted me with a storage was very efficient and nice. I would recommend.

Keisha L.  |  First Impressions 
Clasificación:
5.0

Jordan and Sidney, the young lady was very helpful ! They both go beyond and above to please the customers. I will definitely recommend this location to my family and friends and word of mouth.

charlie b.  |  Overall Experience 
Clasificación:
5.0

Jordan, Thank you for being patient with your me! I want to give a public apology to you. I was rude when called because of the situation but you stayed calm :) it wasn't personal! Great Service

Cierra T.  |  Overall Experience 
Clasificación:
5.0

Great customer service and representative keep up the great work

stanley d.  |  First Impressions 
Clasificación:
4.0

My only complaint is the price for my small storage unit but otherwise the location and service were excellent.

Jovanna D.  |  Overall Experience 
Clasificación:
5.0

The time I was with email storage over the past years was not intended as the relevant pronounced choices of choices. Service was ok to negative and ok to better. 281-409-1004/ 2016-2019 different.

Rachel H.  |  Overall Experience 
Clasificación:
5.0

Super friendly and accommodating.

shyla t.  |  First Impressions 
Clasificación:
5.0

Great people that work there. No issues with my many needs.

Jeffery J.  |  Overall Experience 
Clasificación:
1.0

Regrets .

Thompson A.  |  First Impressions 
Clasificación:
5.0

Had a bit of a miscommunication over my unit to start, but management was super nice and willing to go above and beyond to help me out, so I'd definitely recommend this location!

Samantha W.  |  Overall Experience 
Clasificación:
5.0

The staff at Meyerland U-Haul were great.

Mary W.  |  Overall Experience 
Clasificación:
4.0

Did ok !

charlie b.  |  First Impressions 
Clasificación:
5.0

Great employee and great service, keep up the excellent work

STANLEY D.  |  Overall Experience 
Clasificación:
5.0

great

Michael S.  |  First Impressions 
Clasificación:
5.0

Bueno

Francisco P.  |  Overall Experience 
Clasificación:
5.0

Great Service!

Ruby O.  |  Overall Experience 
Clasificación:
4.0

hurricane Harvey force me to storage which was greatly needed.

Timothy E.  |  Overall Experience 
Clasificación:
4.0

I recommend this location

davine d.  |  Overall Experience 
Clasificación:
3.0

Storage was just right, not what I expected but it got the job done.

rachel b.  |  Overall Experience 
Clasificación:
5.0

N/C

daniel c.  |  Overall Experience 
Clasificación:
5.0

Every employee that I worked with was kind and helpful. Many thanks.

delaney o.  |  Overall Experience 
Clasificación:
4.0

Friendly staff. No problems.

Susan T.  |  Overall Experience 
Clasificación:
5.0

the time that I rented a unit in u haul everything was perfect. thanks

BLANCA R.  |  Overall Experience 
Clasificación:
4.0

The only issue is that is is difficult to get hold of the office by phone and there is always a pretty long wait time on location itself.

Aliza M.  |  Overall Experience 
Clasificación:
5.0

Always had friendly service and access when needed

Linda P.  |  Overall Experience 
Clasificación:
5.0

It was easy to use and I like that I could use a room that’s elevated so I didn’t have to worry about flooding

Maite L.  |  Overall Experience 
Clasificación:
5.0

Never felt unsure about anything. The staff were all very helpful and great. Best storage facility i have used yet. Thanks again, for all the help.

Maria U.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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    Contenedores U-Box®

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    Suministros de mudanza

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    Enganches para remolque

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    Propano

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    Trucks for Sale

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    History

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