Customer Reviews for U-Haul Moving & Storage of Melrose Park

1,530 comentarios

1975 W North Ave   Melrose Park, IL 60160

(708) 498-0579

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(708) 498-0579

1975 W North Ave
Melrose Park, IL 60160

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Almacenamiento de vehículos
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DIANA D.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Gary F. 
Clasificación:
1.0

Getting my truck took 45 minutes because the associate working the front desk kept telling me she couldnt find my reservation even though the reservation was in the computer. I was then running late for my project that day because this took so long. Then I received a truck with only a quarter tank of gas. Truly a ridiculous experience.

Peter T. 
Clasificación:
4.0

El cliente no dejó un comentario.

James K. 
Clasificación:
4.0

Where ready units are parked

Joe V. 
Clasificación:
5.0

Over all experience was great not sure what I would suggest for improvement. Very polite and attentive.

Ricardo S. 
Clasificación:
5.0

The manager Christina was very helpful , hands on and understanding during a very traumatic situation that my family was dealing with at the time , my husband had a stroke and a 27 year old on life support , I had to handle a move on my own , I couldn’t have done it without her ..

FREDA M.  |  Overall Experience 
Clasificación:
1.0

They over charged my card not one not two not 3 but 4 mfin times !!! They ass suck now my account is in the negative 郎郎

Alicia M. 
Clasificación:
4.0

Online/reservations are not guaranteed. Automatic changes to the reservation are not properly communicated. (First location did not have the item I reserved and my reservation had been updated with a new pickup location but I wasn't notified. The Inventory tracking using the internal system is also unreliable. The first location found the nearest using their system however the second location that I was sent to ALSO didn't have the equipment.

Cephas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

andrea r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar L. 
Clasificación:
5.0

Nothing, this was the best experience I have ever encountered. Providing the two wheel doly and moving blankets was so helpful also.

Adrienne B. 
Clasificación:
1.0

Location needs to have a better process to check out, scanning through phone may not be an option for customers, and the location suggested they use their personal phones to take pictures of sensitive customer data. There should be a way U-Haul can verify without having to take pictures of store customer personal data on employees personal devices

Don S. 
Clasificación:
5.0

Great customer service, thank you guys.

Giovini D. 
Clasificación:
5.0

No issues, very easy to use

Lisa F.  |  First Impressions 
Clasificación:
5.0

Thank you all

MARTIN C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise Z.  |  Overall Experience 
Clasificación:
5.0

The staff was great and very friendly.

JESSICA P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime V. 
Clasificación:
5.0

Adriana is awesome 👏🏽

Stephine A.  |  Overall Experience 
Clasificación:
5.0

Nothing needs to be improved. Great product and great service. Everything worked out perfectly! Thank YOU!

EDWARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus A. 
Clasificación:
5.0

Free water..lol

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah B.  |  Overall Experience 
Clasificación:
4.0

Nothing really

Anderson P. 
Clasificación:
1.0

I get a Trailer with a total wear off tire on it, I didn't notice untill get the trailer loaded, I was scared because I was more than 3 hours away from my place. So very bad experience.

IgnacioF G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica D.  |  First Impressions 
Clasificación:
2.0

Costumer service was awful!

Oscar S. 
Clasificación:
5.0

Great service

EMIL G. 
Clasificación:
5.0

Good enoft

OSCAR L. 
Clasificación:
4.0

Provide equipment which meets the customers' needs. The AT I rented did not fit the vehicle I was trying to load, even though the company's literature indicated it would. The manager refused to credit my account for the cost of the useless AT.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SangHun L.  |  Overall Experience 
Clasificación:
5.0

Everyone at the front desk helped me out with respect they also laughed and giggled that was cool too just shows their character of who they are very proud to have people like that working for you if I ever owned a business I would like for them to work for me they're down to earth and good people when I asked if they can move the vehicle where I can just walk out and jump into it they said yes but no problem it was always yes sir no sir and was very respectful it's hard to find people like that nowadays I also rented a storage unit I asked how to get there they gave me directions and showed me exactly where I had to go I stopped a young man outside asked him again because a lady helps me inside he directed me on how to get to the doors the elevators and to my locker outstanding young men and ladies I didn't really react to the gentleman cleaning the trucks it was okay they smile said hello goodbye I was very happy to have someone help me out with the storage unit I want to say thank you a thousand times over give your location tens all the way across because when I went somewhere else and try to rent a unit they were very disrespectful and didn't care if I rented it or not and was basically gave me attitude so I left there went to your location and basically fell in love it was just awesome like I said thank you very much for everything I will definitely talk about you with everyone the only problem I have is that I am 6'8 300 lb renting a U-Haul truck was very hard to drive renting a van was a little easier but still hard to drive no room that is my only problem about your vehicles it is not equipped for people who are 6 ft 8inc tall 300 lb on that I would give the U-Haul for space for someone my size before if the van with the cargo van I would give it in size a 7 and 1/2 I would work on that that was my biggest issue was that I didn't have no room to stretch my legs to drive but I drove it anyways very hard on my legs having not enough room but besides that your place is great awesome thank you very much my name is Martin Chmielewski. I did tell the young man that I was supposed to only put 1/4 of a tank of fuel and I actually filled it on an accident I only used I believe 22 miles out of the 30 so it's like maybe 8 miles in difference I was just curious if I can at least get the money back for the fuel and towards the miles thank you very much and Hope that if I ever need you guys you'll be there to help me out thank you have a wonderful day.

Martin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Claudia C. 
Clasificación:
4.0

One of the employees was not in good mood with the customer

Ahmed A. 
Clasificación:
5.0

My customer service rep was excellent. Thank you so much for making our moving experience so efficient.

Christian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMESRANDOLPH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOM G. 
Clasificación:
5.0

Rachel, the facility manager is TOTALLY AMAZING. Professional, friendly and EXTREMELY helpful. I don't know what else to say. Dave

David S. 
Clasificación:
2.0

El cliente no dejó un comentario.

AsherEvent S. 
Clasificación:
4.0

No suggestions

Demetrius A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colby G. 
Clasificación:
5.0

Need to update your website

Emil G. 
Clasificación:
1.0

I had the worst customer experience I've ever had anywhere. Specially when dealing with Christina the manager.

Crystal C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diona D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector F. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Enrique G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugenio T. 
Clasificación:
1.0

Horrible staff and a worse return experience. Would not recommend U-Haul specifically because of this location.

Celia M. 
Clasificación:
5.0

Office personnel was knowledgeable and very helpful

Olivia S.  |  Overall Experience 
Clasificación:
5.0

None. Excellent

Rene R. 
Clasificación:
5.0

Great job

Matthew S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS R. 
Clasificación:
5.0

Me atendieron bien y rapido fueron muy amables

Marilyn R. 
Clasificación:
2.0

El cliente no dejó un comentario.

AsherEvent S. 
Clasificación:
5.0

Fix little things is better than create mayor damage!

OSCAR L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jamie V. 
Clasificación:
5.0

The movers were fast and very good at their job!

Denise M. 
Clasificación:
1.0

The contract said I was going to pay a certain amount and when I returned, the app had a completely different amount I owed. I rented the van for 8 hours and was being charged for 2 days at $89 per day not $19.95 as stated on the initial contract. The employees are on their phones and didn't bother to explain anything. I told her what time I was returning the van and she still left the time without making any changes. I'm extremely dissatisfied with the way everything was handled and the fact that I'm being charged for 2 days when I used it for a few hours. Literally brought it back an hour after close and somehow that equates to another day.

Vanessa E. 
Clasificación:
4.0

Ask your store manager to have a better attitude, I was very displeased with her attitude, short tempered and quite rude to boot. Don't know if she was hung over, sick or it's just her nature.

MITCHELL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

BARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan Z. 
Clasificación:
4.0

In the future if needed rent,I would rent there a again

Alberto B.  |  Overall Experience 
Clasificación:
5.0

The person at the desk was very helpful!

SARA R.  |  First Impressions 
Clasificación:
1.0

In prepaid did not have the equipment as stated in the agreement before I got there. I had to wait to receive help because another customer walked in and I was there first. The woman didn't finish my transaction and left us standing at the counter. Overall would never go back.

Ebony K. 
Clasificación:
5.0

Make sure storage spot is empty before you have someone reserve it and buy a lock and it's not even available!!!

Matthew S. 
Clasificación:
5.0

Staff was very professional even with a customer who was acting a fool. Hats off to them

ALEX S. 
Clasificación:
3.0

This location lacked Customer Service. It appeared that not enough people were working the front desk. I filled out most of the information online, however we had to wait 15 minutes in line and then it took another 15 minutes to complete the rental. Additionally, I pre-ordered a dolly, but the only one available was an appliance dolly which is not what I pre-ordered or needed.

Casey S. 
Clasificación:
1.0

This place is terrible. The employees are stoned out of there mind and look like they just got out of jail. They reek of weed. One of the employees was in the van for probably 5 min to move it after I dropped if off. I had to go back in to get something I left. The stench was unbelievable. In the store, at one point, I was trying to get the attention of another guy. He could care less. He was spaced out of his mind, stinking of weed. Before I took the truck, I asked if they could take off the dolly that was zip tied. I didn't need it and it was taking up space. I was told they can't because it causing confusion with the billing. Now that I got the bill I have a question about it. I suspect I'll just eat the additional charge because I know the type of person I am dealing with if I call and it just isn't worth it

david R. 
Clasificación:
3.0

Location was Ok but this is NOT the location I had requested equipment from when I ordered on line. Hence causing me to use extra mileage to get the truck AND be charged for this mileage by U-Haul. Not the location fault but your on line order process is flawed when you confirm an order at one spot; then less than 48 hours from pick up advise the customer they need to use a different location, adding miles to my trip.

JIm B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROCHELLE B. 
Clasificación:
5.0

Would be nice if the guy checking in the equipment upon return didn't smell like he just smoked a joint! Just because its legal, doesn't mean others should have to experience it too...

Robert S. 
Clasificación:
1.0

The tow hitch assembly dislodged on the highway, requiring assistance from highway personnel and family.

Jason S. 
Clasificación:
1.0

It was not made clear to me that my preferred drop off location had been changed to one over 20 miles away. When I asked the clerk about it he reassured me that it's easy to get another drop off location. But when it came time to return the vehicle there were no online options available and when I called customer service the wait was 50-60 minutes to talk to someone. So I was stuck with the far away drop off location, which took us over 2 hours out of the way, ate up a lot of mileage and gas having to go into the city. This was an unacceptable bait and switch.

Mateusz W. 
Clasificación:
5.0

😎🤝👌

Serhiy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARDO B. 
Clasificación:
5.0

Helpful staff and easy access.

Monica S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rico H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cynthia l.  |  First Impressions 
Clasificación:
5.0

Truck and tow dolly were great! It would have been nice if they offered a little instruction on using the tow dolly as we were first time users, but we figured it out using instructions on the dolly

Richard C. 
Clasificación:
5.0

I most appreciated that the building was climate controlled and secure. The staff were also very down-to-earth and hepful.

Angelica D.  |  Overall Experience 
Clasificación:
5.0

The best

Agustin S. 
Clasificación:
5.0

Excellent Service.

MANINDER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurt L. 
Clasificación:
2.0

Had my location changed three times. This location was an hour and 15 mins away from me. Had to wait 20 mins to get help. Spent 2 hours on hold for customer service and was hung up on 4 times

Kimberly W. 
Clasificación:
5.0

I’m very satisfied with my Service

Joanna U.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

garth A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
3.0

Was charged for 2 days when I had the rental for 1 day, and actually returned it early. Have tried contacting Uhaul multiple times and still no resolution or response to my issue….

JACK V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mia C.  |  Overall Experience 
Clasificación:
1.0

Falsely charged for not enough fuel. I will be filing for a refund with my credit card company.

Keith J. 
Clasificación:
5.0

El cliente no dejó un comentario.

judith h.  |  First Impressions 
Clasificación:
1.0

The location I picked the box trail, the general manager and the male staff member were very lazy and have no customer service attitude. The male staffer was so lazy he couldn't even help customer hitch the trailer, nor help assist in backing off to straight the truck and trailer. Very rude. Secondly, the most DISAPPOINTING with U-Haul is they dont provide electric cables that can have converter or universal to use for trailers or box trailer for different vehicles. This is like stone age and selfish, greedy business practice of Uhaul to force customers and not being very user friendly. I will try to avoid Uhaul service at every possible occasion

Dinesh P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
4.0

The side view mirror could not be adjusted properly. I felt unsafe changing lanes.

Benito C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deangelo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Simon P. 
Clasificación:
4.0

Just having someone there at the time of opening hours will be great

Felicia P. 
Clasificación:
3.0

I rented a trailer for 4 days. I brought it back on day #3, after hours, not expecting anyone to be there. I expected it to be checked in the next day. Then I got billed $20 for after hours service. What?!

Steve H. 
Clasificación:
4.0

Offer free food

Ron Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

marybelle G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren B. 
Clasificación:
3.0

Called that location 2 weeks ahead of my move to rent moving bins. Secured 30 and my card was charged right away for them. At the time of pick up, only 17 were available. No explanations why. The staff Adriana Benitez could not care less and was not concerned or trying to find a solution. When I returned them yesterday, I was told that the charges were different but could not get any details on how I was charged. Got a partial refund which was less than noted in the contract when I picked up but no details on why. Same staff member to receive them. Again, indifferent. So would not recommend to anyone to use U-haul for that service because unreliable and terrible customer service.

caroline D. 
Clasificación:
5.0

Best Uhaul facility in the area. Knowledgeable, friendly store personnel there, and they always have the equipment we need to rent whereas others have not.

Lisa P. 
Clasificación:
5.0

Used contact less pick up. Very easy to use and uhaul does good job Explaining the process

Antonio V. 
Clasificación:
1.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

none

GenevaGrayson P. 
Clasificación:
3.0

I Was Charged For An Extra Month Of Storage When I Moved My Things Out.!

Helena C.  |  Overall Experience 
Clasificación:
3.0

Please train the cashier/clerks to acknowledge the customers as they enter the store and to not be having a personal conversation on their cell phone, while they're trying to assist the customers.

Stacy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick J. 
Clasificación:
5.0

Check in was perfect. Fast paper work due to change in size of truck I placed a order for. Very helpful staff mr 333 thank you.  returning truck was the same experience. Quick check of truck. Outside inside gas and I was on my way with an email on the spot of what was owed. Wow I give this place 6 stars if I could five don't top it. Thank you mr 333

Sherry L. 
Clasificación:
4.0

El cliente no dejó un comentario.

SangHun L.  |  First Impressions 
Clasificación:
5.0

Thank you for a quick and efficient drop off. The representative did a great job!

Stephanie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd W. 
Clasificación:
1.0

I will be calling customer service within the hour

ROSIANN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis C. 
Clasificación:
5.0

Better price for business owners

LORENZO Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey A. 
Clasificación:
1.0

The customer service at that location was very horrible… the employees and manager were rude, not helpful at all and the way they were serving customer was very poor… So many things I can tell you but honestly is not worth my time.. I work in customer service area and one thing I can tell you is that without customer no one will have a job.. I pay for a very poor maintenance truck… everything from that location was very poor and bad…

Leslye C. 
Clasificación:
3.0

A employee was very helpful to come out and have us park the trailer in the place and he took a picture of the trailer and I understood he checked me in. This was friday night my first 24 hours but i was charged $20 on monday because it was not checked in. So I was miss lead and feel the $20 should be dropped or credit my account.

Mike K. 
Clasificación:
4.0

El cliente no dejó un comentario.

alsainto r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eryberto R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sridhar T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTA U.  |  Overall Experience 
Clasificación:
5.0

The staff was great.

Monica S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana G.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Dennis E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Gaby R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge L.  |  First Impressions 
Clasificación:
5.0

Christina was very helpful resolving an issue we had with our storage unit when another employee couldn't do anything for us.

RENE V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

antoine s.  |  First Impressions 
Clasificación:
5.0

Shaniyah Gable was pleasant, professional and knowledgeable. She exibited patience as I processed the information given to me. She made sure I did not carry purchased products by offering me a cart and assistance. I asked to meet the manager Christina Quintanilla. Upon meeting Christina I quickly understood why I recieved such great customer service. She was as pleasant and professional as her agent. I also saw pride and teamwork. I have relocated from a smaller community in central Illinois where I am used to great customer service. In my three years of living in Cook County, Shaniyah Gable was the first person to meet and exceed that level of service.

Alice B.  |  First Impressions 
Clasificación:
5.0

All the employees were nice and polite and helpful

David R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

daraneisha t.  |  Overall Experience 
Clasificación:
5.0

Awesome staff, service, and facilities!

Grace M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tera G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

David R.  |  First Impressions 
Clasificación:
2.0

Lacks U-Haul Pride.

Marcks W.  |  Overall Experience 
Clasificación:
5.0

Great customer service. Very clean facility.

Thomas W.  |  Overall Experience 
Clasificación:
5.0

Great services,clean location,promtly Attention. Over all better experience than elsewhere. Thanks hope to see you friday with 26' footer truck reservation.

RONALD M.  |  Overall Experience 
Clasificación:
5.0

Thanks so much for your bisnes

Teddy I.  |  Overall Experience 
Clasificación:
5.0

The staff should be required to wear masks. Otherwise, it was a great experience.

ROBERT S.  |  First Impressions 
Clasificación:
5.0

Thank you so much for helping me when I needed you and yes I will recommend your facilities to family and friends, thank you.

Carolyn W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia S.  |  Overall Experience 
Clasificación:
4.0

I like to make it abundantly clear did I remove my things January 1st there was no staff available so this date of my move out January 22nd 2022 is incorrect I moved out January 1st 2022

Robert K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W.  |  First Impressions 
Clasificación:
5.0

Your staff is amazing! Moving is so stressful, and they were friendly and patient with me. They were knowledgeable and answered each of my questions. Whatever you are doing from hiring to training, keep up the great work.

Grace M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Lanardria M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CYNTHIA D.  |  Overall Experience 
Clasificación:
5.0

Very nice staff

Terrence S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason A.  |  First Impressions 
Clasificación:
2.0

Each time we went to the facility over a four month period, something was out of service: the elevator, the automatic sign in, the locking system. The staff seemed to be accustomed to these break downs as if they were usual fare. The whole place is clean inside. Outside, the parking surfaces are uneven and bumpy. The computer systems seemed to be regularly down when we were dealing with the front staff.

REBECCA ANN S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha A.  |  Overall Experience 
Clasificación:
1.0

They are rude over the phone they will not send me my receipt because I don't live in Chicago anymore I live in Urbana Illinois so I gave them my new address and they said they can't mail it to me which is nonsense

Eileen W.  |  First Impressions 
Clasificación:
5.0

Great storage space and the month free was a life saver, thank you!

Jeny R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor C.  |  First Impressions 
Clasificación:
5.0

I love this place and so clean staff is always friendly

Teddy I.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlos U.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

David W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary N.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and helpful!!

Oscar G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Z.  |  Overall Experience 
Clasificación:
5.0

Cristina was a great help

michael g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tyshonda m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria A.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Sarah F.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

VERONICA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JESUS JR T.  |  First Impressions 
Clasificación:
5.0

The staff is vey friendly and patient. Awesome customer service!

tyshonda m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth T.  |  First Impressions 
Clasificación:
5.0

Great place, I'm a independent mover,this location is always the best,I'm always in and out in a timely fashion, the manager Christina is professional and runs this location great

Philip C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

OPHELIA Q.  |  Overall Experience 
Clasificación:
5.0

Adriana was incredibly helpful and pleasant: she made this process very easy, and is a good "salesperson" and ambassador for your company. I also watched her handle a tricky situation with another customer with grace and courtesy. Thanks for a great initial experience.

John M.  |  First Impressions 
Clasificación:
5.0

GRACIAS POR SU SERVICIO.. 🙂

Ana G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudio F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline R.  |  First Impressions 
Clasificación:
5.0

Staff was very friendly and accommodating. Would highly recommend this facility.

Denise Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA A.  |  First Impressions 
Clasificación:
5.0

Thank you for your service God Bless.

angel b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy F.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and very accommodating. ¡Gracias!

Sue B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

RENE V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

William R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JACQUELINE R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MAHMOUD Z.  |  First Impressions 
Clasificación:
2.0

This is a busy facility that is under staffed. In addition the staff that is there is not that knowledgable on fees, etc. And because they are so busy nobody is really nice. We told them we werecgoing to drop off after hours. They Never went through the process of having to go on line and check it in or there would be an additional $20 fee. In addition opening our locker same day as rented kept setting off the alarm. We were told the system needs a day to process us.

maureen b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Raquel C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

TEFESAH S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE R.  |  First Impressions 
Clasificación:
1.0

Customer service is terrible!

James B.  |  First Impressions 
Clasificación:
5.0

Buena atencion y la aplicacion en el movil ayudo en la gestion. Gracias!

Omar R.  |  Overall Experience 
Clasificación:
5.0

Easy to get to, large parking lot, easy to fet to storage units

SERATTI ARSENE M.  |  First Impressions 
Clasificación:
5.0

Dujuan and Christina have been wonderful. They are professional, thorough and courteous.

Cynthia S.  |  Overall Experience 
Clasificación:
2.0

I decided to move out from this location due to very high prices and fees, on the last day of my contract I was being charged almost twice as much., I tried to show the attendant the emails I received with the right amount but he totally ignored me, on top of that I had to wait for 1 hour for them to remove their lock.

Moises A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

monica s.  |  First Impressions 
Clasificación:
3.0

My last month should have been prorated. I paid for all of December but only used it for 4 days.

Natalie T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Omar R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LISSETTE A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ray k.  |  First Impressions 
Clasificación:
5.0

UHAUL STORAGE PRICES ARE PRICEY COMPARED TO OTHER COMPANIES

LORENZO Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

charles m.  |  Overall Experience 
Clasificación:
5.0

Check in guy was great. I do wish uhaul let you look to see if you want a far away storage unit or closer one. I did see a few storage units that said available

charles m.  |  First Impressions 
Clasificación:
1.0

Have better customer service. Explain to people the right way. Not fair how we pay extra to not even be able to access to put our Stuff in the storage. Got charged for nothing and want us to hurry up because someone else had that truck reserved. Not our problem. Been calling all day and night and no pick up. Calling right now too and No pick up again. There's no carts to carry stuff to the storage absolutely nothing. Don't pick up the phone but they are texting on their mobile device?? Unbelievable. Worst location.

Yessica R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

eryn k.  |  Overall Experience 
Clasificación:
5.0

Very helpful

elieser d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Moises S.  |  Overall Experience 
Clasificación:
3.0

One of the storage doors was not working

Marco A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Moises S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

salvador g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dorothy e.  |  Overall Experience