El cliente no dejó un comentario.
JUAN A | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Longmont at Hwy 66
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
When I received the truck the low tire pressure warning light was on, after notifying the gentleman at the desk he added air to the low tire but it still had the slow leak. Second issue with the same truck was it wasn't clean, something sticky all over the center arm rest and the windows was so dirty the with the early morning sun it made it very difficult to see the side mirror.
LARRY SHave space available to drop off equipment after hours. The drop off space had the same trailer parked there when I picked up and dropped off
TIFFANY CThe young man who checked me in / out was very knowledgeable and friendly.
DAVID SOne thing that is really inconvenient is that there is no lighting in unit or anywhere to plug in a light to see. It gets dark early and it's almost impossible to see in the units.
MELISSA W | First ImpressionsNothing. They are great
ARMANDO DThe 2 uhaul locations that were close by Dacono is where we wanted to rent from to save mileage. Unfortunately, one is closed on Sunday and the other said it was open on the website, but it was posted on their door that they were closed on Sundays for new winter hours. So at the last minute we called this one and it was open and the gas station next to it was only $2.57 a gallon. Took it as a sign from God. People were great, truck was clean and we appreciate the last minute accommodation to our needs!
RYAN LAlways a pleasure renting a truck from this location. I have rented dozens of trucks from here and have never had a problem.
GEORGE RThe employee was awesome!
PENNY E | First ImpressionsAiden was an all star employee! Ya'll are lucky to have such a great team member
JENNIFER JEverybody there was not only very helpful but genuinely kind. We had a storage unit there for a couple of years. The prices were fair. We are moving out of the area and I will definitely be using these guys for a UHaul truck rental.
Edward C | Overall ExperienceNothing, the young man at the front desk was a pleasure to work with, the truck was clean and in good shape, Excellent all around.
CARLO DOwners and assistant went above and beyond my expectations with my storage and equipment needs. I highly recommend this location.
MARTINA B | Overall ExperienceAiden was a freaking rockstar! He made everything seamless. I highly recommend this location.
TASHA KThe trailer I received had a bald tire on it so I purchased insurance in case I blew a tire.
CHAD HRental was easy. Great reservation ability on the website. The staff was very helpful and hooked up the trailer to my vehicle. Informative and accommodating. Return was just as simple and convenient. Equipment was in perfect condition and ready to go. Will definitely return to this location for any future needs.
JERRY WSukie is amazing!! He was such a joy to interact with and his service was great.
OLIVIA OReally enjoyed the experience, especially, the folks involved 👍
GARY DExcellent service
shawn f | Overall ExperienceCustomer service at the location on Hwy66 in Longmont was super. Very helpful and very courteous!
PATRICIA Cvery very friendly and patient team at this location
MATTHEW BNone, very well organized and operated location.
DONALD LThe staff was very helpful and knowledgeable.
JACOB MAdien is an exceptional manager for this site I will return there for future needs and recommend him to anyone
Don RWe have used this location multiple times, and won't use another one. The staff is friendly, prompt, and accommodating. We tried another location, but had to cancel because the system wouldn't work.
ROGER HThere was an issue with getting my free storage rent with the truck set up but once that was done everything was good
VICQUE D | Overall Experiencethis was a great experience!!
DANA PHave used this location before and they are great! Only use them if possible!
CHERYL CThe only thing that was strange was they have a sign at the gate to wait until someone comes out. After 7-10 min, nobody came out, so I went in.
CRAIG KWe had to To deal with two different people at this location and I must say they were both so professional polite. It was a pleasure to do business with him and rent the trailer. It was fast, easy simple and a turnkey operation. Appreciate it.
MERRITT HThe best U-Haul experience I've had in my entire life (65 years). Excellent service, immaculate vehicle. Everything was perfect.
DAVID LWe got what we expected from U Haul-expert professional service! Gracias.
JACOBO PThere was some delay with the computer at the checkout counter, but Aiden did a work around and got me on the road ( without any documentation) fortunately there were no issues along the way.
DAVID OPatty is amazing!!!!!
LORETTA IPatricia is an excellent manager of this facility. I felt like my stuff was safe and secure at this U-Haul location. I would definitely use again.
KELLY O | Overall ExperienceThe afterhours return process is an enormous pain.
Christopher RManager was great - very helpful, communicative, went over what was needed.
CHRISTOPHER BIn the past, my Uhaul experience has been mixed but never below Average. Sometimes though I've been sent to run around late in the game because the product I needed wasn't available at the location I had planned for. This time, everything worked out great, from the initial call to schedule, to the technical questions I had, to the check out and return processes - I give this one an A+
Steven PAwesome
shawn f | First ImpressionsThe people that work at this uhaul are awesome. Rented here several times and they have always been very helpful and friendly. Great people
RONALD SEmployee was very friendly and helpful.
steve nBeautiful: - experience - cost - service!
Roland SBoth gentlemen I had talked to today were very helpful and courteous. Much appreciated
William DPatricia is the best of the best to work with. Their trucks are always clean and well maintained. I have used them several times and would recommend them to anyone.
Bob BEverything was fabulous. The only hitch was that no one was there when we returned the vehicle. An employee graciously checked us out, but was unaware that the person who checked us in said that we could use the packing blankets and dolly free of charge. He trusted our word, but it was a bit awkward. The woman who checked us in was fantastic, all around! :)
Mary JAll was great. Easy, friendly people. Great job!
Carly SThe gentleman at the counter was super helpful! I would highly recommend this location to anyone that might need storage
Philippe VCustomer service was amazing!
Andy L | First ImpressionsI rented a pickup to help with a landscape project. The vehicle was ready at the desired time and the staff was very efficient and friendly. The rental was excellent in all aspects!
Richard LRepresentative very friendly and helpful.
Donald LOutstanding support from staff.
lucia hVery convenient location, close to a fast station and I25.
TIM RPattie was really helpful throughout all the process. We would definitely recommend this location.
ILEAN V | First ImpressionsGreat customer service.
Jonathant TAidan was extremely helpful. He showed me to our storage unit and was very pleasant and courteous.
Gerard B | First Impressionssuper helpful woman that got me hooked up and checked out. thank you.
david gThe assistant manager was very sharp, he has great personality which is hard to find anymore. So thank you for making me feel good. He is very good at his job.
Richard GPatty is very friendly, knowledgeable and great at communicating. She deserves to be acknowledged for her impeccable customer service.
Summer M | First ImpressionsAmazing. Easy and efficient move in after two days of driving!
KELLY O1. The service at the location was excellent, and very much appreciated. 2. I had been on the website of another location when I made the reservation, so it came a bit of a surprise that the truck was at this particular location. It would help if this mismatch was clearly flagged out rather than buried somewhere on the receipt. 3. Nowhere on the truck was there any indication what fuel is required (Diesel? Gasoline? What octane?). Even the GM manual in the glove box only stated (and I paraphrase) "if the vehicle has a diesel engine, fill up with diesel." A sticker at the fuel cap would be useful.
Klaus LExcellent service both checking in and drop off.
Kip JCustomer service was above and beyond on all aspects even with a hiccup in the initial rental!
KATILYN Rcheckout after hours was not the easiest. Application is not working and we have to be onsite at the location to check out. Had to do an extra trip to checkout at night
Patrice CEverything was perfect
Adain TI've been dealing with this location since 2022 and they are always great. The owner/manager and her staff (some of which are her children) are fantastic and are always super helpful. I get all my propane tanks filled at this location as well. Great representatives for the U-Haul brand.
Tim GWhole staff was helpful and friendly
Pamela GBoth people I dealt with were knowledgeable, friendly, and quick. Would use again!!!!
Matthew VThe owner at this location is above and beyond anything I've ever seen from a uhaul representative. We arrived just before closing and he meticulously checked us is and helped with our cargo trailer. I wish I lived in Denver, if I did I would ONLY use this location at 3885 Highland Drive. You're in for a treat
Iris STruck sas clean had everything working as it should. Every person that i talked to on service line and haul stores where kind and respectfull
Anibal HRemember pads and dolly :)
Glenn SStaffing was light on a busy Saturday morning, but the service was cheerful and efficient!
Greg GN/C
Sayasith SWhen renting equipment you should have everything in one location or bring to location. Not making customer go to different locations to pick up.
James FAll was good
sherry b | First ImpressionsThis is my 5th unit I rent with them. Excellent service.
Ludivina L | First ImpressionsCost are too high, but nothing has changed to warrant the increase.
John O | Overall ExperienceThe manager is a b*****
jorge d | Overall ExperiencePatricia is a great manager and was very friendly and accommodating when we had to leave our moving pod on site longer than originally planned.
Francesca D | Overall ExperiencePlease convey a sincere "thank you" to the On-Site Manager for helping move a vehicle to allow me to exit the property with my empty 26ft U-Haul truck.
Mark C | First ImpressionsGreat place for storage and renting trucks!
Bryan J | Overall ExperienceGreat facility and they have all our moving needs. We always use this facility. Great service and moving materials
theresa w | Overall ExperienceAiden was the bomb! Extremely helpful and could tell that he cared.
Marty O | Overall ExperienceThe staff is great! Helpful, kind and happy people from the boss all the way around, great people to deal with. Big bonus for this U-Haul, there's a clean bathroom on site, very important after a long drive from state to state. 5 stars!
sarazann g | Overall ExperienceEveryone involved was friendly, helpful, and knowledgeable. Any issue that came up they solved it. Great job.
Sebastian G | First ImpressionsPatricia was so helpful during my entire tenancy with U-Haul storage. She helped me through billing and payment issues and gave me peace of mind. Would highly recommend to anyone needing storage in the Longmont area.
SHANNON S | Overall ExperienceWe had a complicated situation, but they were able to help us sort everything out. Very courteous staff
Kevin Z | First ImpressionsShould the need arise for storage, I will definitely come back to this location.
FRANK N | Overall ExperienceExceptional customer service!
james c | Overall ExperienceI really liked the young man we worked with. Smart and personable.
michele b | Overall ExperienceWe have used this facility for years. Great, helpful staff. This facility is fully stocked with all your moving supplies as well. When we moved or had a family member move we. always rented their trucks and purchased all of our moving supplies
theresa w | First ImpressionsGreatest friendliest place!
Micheal M | Overall ExperienceAiden at u-haul was wonderful. He went out of his way to ensure our move with u-haul was a great ex. Thank you for all your assistance Aiden!
Lisa M | First ImpressionsPatricia and her staff were professional, courteous and helpful. Thank you for the great service!
MARK B | Overall ExperienceVery professional
Vlad R | Overall ExperienceThe young man, Aiden, at the desk was extremely helpful and knowledgeable. He had looked up our information based off the number on the truck before we even walked in the door (!) and showed us two sizes of units so we could compare before committing to one. The inside of the store was well stocked with every type of packing and storage equipment imaginable, and the inside of the unit was perfectly clean. All of our questions were answered thoroughly, and even though we were exhausted after days of packing, loading, and driving, we left feeling as secure as our storage unit. The customer service we received was stellar--easily the best we've had from all the calls and in person experiences we've had with Uhaul in the last two moves we've made. We hope you will consider properly rewarding such an attentive and thorough employee that is representing your company so well with a raise in salary soon.
KARA G | First ImpressionsVery friendly staff. Thank you
CRAIG T | Overall ExperienceGood experience, first month free, convenient location.
Tim N | Overall ExperienceThe staff was extremely helpful and friendly. They made the moving experience a lot easier!
Matt K | Overall ExperienceVery nice people! Clean! No critters!!
terri s | Overall ExperiencePatricia, and staff were excellent!! Would definitely recommend.
Richard S | Overall ExperiencePatricia and suki are amazing!!!
TAMMY M | Overall ExperiencePatricia was incredibly professional, helpful and a delight to work with!
Matt K | First ImpressionsPatricia and Aiden and Suki are all AMAZING! Their knowledge-base and customer service is off the charts, if I still lived locally I would probably use them forever!
Tiffany O | Overall ExperiencePatty, her husband and staff were great people to work with!!
Rebecca P | Overall ExperienceCould not have asked for a better team at this facility, they were great 😃.
Arthur L | Overall ExperienceManager and staff were super great- helpful and friendly!
Ansel C | Online Move InThank you so much for the time and energy spent on keeping this specific location of Uhaul operational. I appreciate the professionalism that I have received from Patricia, time and time again. You guys are awesome.
robert e | Overall ExperienceHelpful and understanding
sukie l | First ImpressionsVery easy process in and out. Very friendly staff. Recommend 100%
BRAHAM B | Overall ExperienceOverall no complaints, just needed something cheaper
Jacob B | Overall ExperienceStaff are fantastic and very accommodating. Great experience, thanks.
JASON S | Overall ExperienceGreat and friendly service!
JASON S | First ImpressionsYou should DEFINITIVELY have weekly rates, that could increase the amount of clients you already have.
pablo h | Overall ExperienceExcellent storage place, the best of the best.
TORRENCE H | Overall ExperienceGentleman that helped me was very nice and helped me with any questions I had.
NICOLE B | First ImpressionsWell done!, excellent service. You should have weekly rates. WEEKLY RATES PLEASE!
pablo h | First ImpressionsWonderful staff, very clean facilities. Security is tight, it feels very safe. Thanks for a great experience. I'd highly recommend this facility.
Kimberly S | Online Move InThis is a very well ran and maintained facility! Very friendly and helpful staff.
Steve R | First ImpressionsThere was a dead field mouse in my storage unit.
Tina B | Overall ExperienceGreat customer service helped me with what I needed and fast thank you
Margarita T | First ImpressionsSuper helpful very informative, and friendly… Wouldn’t choose anyone else 👍
Mark P | Overall ExperienceThe general manager at this facility was professional and accommodating. Fast and efficient service. Very pleasant experience. ¡Gracias!
Robert F | First ImpressionsWe had so many obstacles at every turn (no fault of uhaul or Mrs. Patty) but Mrs. Patty had a solution for each issue. I looked forward to coming in and working with This team each time. I will always and forever seek this location for all of my uhaul rental and storage needs. Thank you Mrs. Patty and Mr. Sookie (sorry for spelling). I give 20 out of 10 stars!!
Jeramy s | Overall ExperienceGracias
Jeffrey S | First ImpressionsPatricia was amazing in helping me get setup after a long trip across the country!
Garrett M | First ImpressionsThe staff here are so friendly and kinda. I would definitely recommend this U-Haul to anyone.
Gianna M | First ImpressionsI give this facility a 12 out of 10! The management and on-site staff go above and beyond to make sure you are satisfied with your unit. This is a family oriented facility and to be honest I won't go anywhere else! All units are triggered with an alarm if opened without your code which makes security #1 in my book.
jimmy h | First ImpressionsBest customer service, regardless of the type of business, I’ve experienced in a long time
Jim B | Overall ExperienceVery nice people
ANGELA R | First ImpressionsThe manager/employee's at this facility are extremely helpful, considerate, and thorough. If I have to rent storage again I will definitely return to this location!
terri M | Overall ExperienceI’ve used this facility many times over the years, they have always been outstanding
Jesse C | Overall Experience