Comentarios del cliente para U-Haul Moving & Storage of London

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of London

Grado total:

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YVONNE J. en

Grado:

Just keep giving the same service I received, which was excellent.

Kendal B. en

Grado:

El cliente no dejó un comentario.

Allen S. en

Grado:

Truck was not cleaned in the box when I got it!

John T. en

Grado:

El cliente no dejó un comentario.

Laverne K. en

Grado:

Thank you.

Peter A. en

Grado:

Drop-off was smooth and problem free

David B. en

Grado:

Give them the exac experience I had. ??

Veronica V. en

Grado:

Correct the fuel level on the paperwork when it has been improperly documented instead of trying to charge for fuel when the person returns the vehicle with the fuel level where it was when they left. Making the customer wait while texts go back and forth for info to find out that the customer wasn't lying and still give them attitude after they pay.

Julia R. en

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El cliente no dejó un comentario.

Bob M. en

Grado:

El cliente no dejó un comentario.

Deborah L. en

Grado:

El cliente no dejó un comentario.

anthony M. en

Grado:

El cliente no dejó un comentario.

Heather G. en

Grado:

El cliente no dejó un comentario.

Justin E. en

Grado:

El cliente no dejó un comentario.

Kurt F. en

Grado:

Staff will run to get your vehicle.

Dariusz P. en

Grado:

NA

Brent M. en

Grado:

El cliente no dejó un comentario.

hakikat G. en

Grado:

El cliente no dejó un comentario.

edward G. en

Grado:

Well organized and friendly. I would recommend them.

susan L. en

Grado:

More staff

Steve G. en

Grado:

Our original location was 1161 Hamilton Rd London. It was to be picked up at 10 am. By 1030 there wasn't anyone there to answer the door nor did they answer the phone . Couldn't even leave a voice mail. The location was also sketchy. It was disgusting and my wife refused to even get out . She said it looked like a horror movie. We did call and get service nearby at Clarke Rd and they were wonderful. I would however review your contract with that other location. It was awful

Harcharan S. en

Grado:

El cliente no dejó un comentario.

Kevin G. en

Grado:

El cliente no dejó un comentario.

mo salah A. en

Grado:

El cliente no dejó un comentario.

Daniel R. en

Grado:

El cliente no dejó un comentario.

LINSER W. en

Grado:

First location was Pro Oil who DID NOT have the appliance dolly I had ordered by phone and was way outside of where I needed to go. No location choice was given to me by the operator so I spent an extra hour going out of my way, only to find they did not have the dolly. This was a completely ridiculous way to set up the rental, wasting a total of over 2 hours of time that I was paying a helping hand. Pro Oil then wanted me to use their truck but cross town for a dolly! In the end, the Clark location compted the dolly for $10 but the additional ordeal cost me more than that in time and money.

Christopher S. en

Grado:

El cliente no dejó un comentario.

Sarah J. en

Grado:

El cliente no dejó un comentario.

Daniel O. en

Grado:

Computers were very slow, there was no one ahead of me, and it still took 30 min to complete my contract, the system kept crashing even when changing computers/ POS. Staff were extremely friendly and polite, apologizing and trying to speed up the paperwork. I would recommend upgrading your IT systems

Graham K. en

Grado:

I rented three dozen moving blankets but one dozen was wet inside and moldy. They could not be used. I should receive a refund for this.

mohammed A. en

Grado:

I do not recommend anyone to deal with this company Thye charge me $313.14 Very simple damage

CATHY G. en

Grado:

In my opinion your customer service needs to be a little more friendly.

Rudy R. en

Grado:

Keep doing what you are doing.My experience has always been positive

Teresa L. en

Grado:

from Start to Finish this location was very helpful... Don't waste your time in St Thomas, for the extra few minutes drive to this loaction

steve P. en

Grado:

Great service

Paul M. en

Grado:

I have always used uhaul's over the years and the experience is always great thanks again for allowing me to use your nice equipment

Nicholas F. en

Grado:

El cliente no dejó un comentario.

Shala R. en

Grado:

El cliente no dejó un comentario.

Alana K. en

Grado:

I found the staff to be so polite and very friendly! I rented a smaller unit then realized I would need something bigger, the staff was great and helped me switch units easily!

Mckayla T. en

Grado:

I paid $20 to enter the building after hours. Multiple times I came and they had locked my unit even though I had paid. I had paid people to bring my stuff and couldn’t get in my unit with my stuff.

jeff m. en

Grado:

Thanks

wendy m. en

Grado:

The Clark Rd, London Ontario site has the best staff that I have come with Uhaul. They are friendly and helpful. I have seen them deal with horrific customers and keep their composure. Thank you

RICHARD C. en

Grado:

I had set up the order and was sent an email with the wrong information. I had to call several times to confirm the reservation and make sure it was correct.

robert s. en

Grado:

Young lady at counter was fantastic, unfortunately some of the gentlemen on the counter could take lessons from her. She knew her job and product and was always very nice and knowlegable.

Adam C. en

Grado:

All good, no complaints. Easy and convenient to work with

Elizabeth P. en

Grado:

These was perfect for what I needed for the time I had to have it.

Nanette L. en

Grado:

We have used this facility a number of times, as well as rental trucks. Only problem I ever had was trying to reach a person "at" the office. Wish it was more direct. Otherwise-great.

Yazmin S. en

Grado:

You Guys are the best in this business because you have an excellent costumer services and very nice employee.

Sheadon R. en

Grado:

Staff was super nice and so helpful

VALERIE D. en

Grado:

Excellent service and very friendly staff.

Yazmin S. en

Grado:

The person who help me was very nice lady. She really deserve to be the manager. I think that is the way to treat the customers. Nice people get more clients and more business of course.

shawn c. en

Grado:

Varry friendly

ZONGYUAN S. en

Grado:

Our two uboxes are supposed to be picked up on April 11th at 10pm, but they are still in our driveway the next morning. I called U-Haul and was promised they will be picked up in 20 mins. After 1 hou

Luke P. en

Grado:

My belongings were about 2 weeks later than expected, I had to call 3 or 4 times before they actually dropped my u box off. Very bad service and unprofessional.

nick m. en

Grado:

Embarrassingly poor. Screwed my reservations more times than I thought possible. this was so bad they should have paid me for emotional damages.

Adam C. en

Grado:

Smooth check in. Had to provide emerg contact name & addrs that's not my own. This would have been good to know when I called to make my reservation. Also, why is this necessary?

Melanie A. en

Grado:

I had such a fantastic experience at this Uhal. It definitely exceeded my expectations. Thank you to the manager Fatima and her staff for the warm welcome to London. They made my day yesterday.

Terry D. en

Grado:

The hours of operation are great. Busy people there that do a great job and are very friendly and helpful.

Peggy h. en

Grado:

Awesome.

Stamsh P. en

Grado:

This location is in the South East corner of the city and felt far from the location that I had to move my goods. I would have preferred a pick up location in North London ON

polly c. en

Grado:

Very helpful and efficient

Dajlan A. en

Grado:

Excellent service

amir s. en

Grado:

I want to thank all team members at this Location especially MIKE, he was so helpful and friendly

Mark R. en

Grado:

Great experience

Nanette L. en

Grado:

This ratin reflects my experiences with PHONE ORDERS, 2 occasions.|Not enough character allowance to explain. BUT staff all your locations better so people can speak to a PERSON AT LOCATION desisred

Michele M. en

Grado:

Great location

joanne j. en

Grado:

Very good experience.

Amy S. en

Grado:

The staff was excellent and very helpful and the facility was well maintained.

LISA H. en

Grado:

We rented a storage unit for almost two years and had rented a few trucks before we finally did the big move and left ON for BC. Then we find out they give a military discount! Thanks UHAUL! 😡

John R. en

Grado:

The staff at both ends of our move were very friendly and helpful. Some were not familiar with the ubox process but that was not a major issue. I would like the boxes to be a little larger inside.

KAREN D. en

Grado:

Staff were excellent. I was very pleased with U-haul on Clarke St in London. I rented three units for eight months. The units and the buildings were well maintained.

brian c. en

Grado:

Great facility 👍

Art S. en

Grado:

Fatima the manager, went over and above customer service. We had a lot of stressful days before the move and she did everything in her power to reduce that. Would recommend that site 100%.

Danica c. en

Grado:

I will definately use this facility for future needs.

BRETT B. en

Grado:

The Manager Fatima was awesome. She can handle any large lineup that comes through the doors. Was great in handling all my storage needs.

Susan J. en

Grado:

I did not have a good experience at all. First off I felt I didn't need insurance on my unit because it was indoors but to my surprise water damaged my box spring and mattress in March still waiting