Customer Reviews for U-Haul Moving & Storage of Leavenworth

977 comentarios

4820 S 4th St   Leavenworth, KS 66048
(Next to The Home Depot)

(913) 828-0743

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(913) 828-0743

4820 S 4th St
Leavenworth, KS 66048
(Next to The Home Depot)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Have rented car trailers multiple times there & have been processed quickly and having the trailer attached was also done quickly. The people working there are friendly & helpful, recommend using their site. I recommend giving the required information, driver license pictures on line to save time before you arrive at the site, you can even pay with your credit card online if you wish to do so. Even returning the trailer after hours is easy & quick, just park if where you got it from or close to the same area and put the blocks next to the wheels and they will check it in when they open without another charge.

Lawrence M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick O.  |  Overall Experience 
Clasificación:
5.0

Check in was simple!

John R. 
Clasificación:
5.0

I was overcharged $10 for miles, and I don't know why they charged me $29.99 twice, I need someone explain to me

Orange S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY H. 
Clasificación:
5.0

Don't change pick up location right before pick up. Customer service was not helpful on the phone and uhaul did nothing to try and fix there error as the equipment was available when I rented it. I seriously have to consider if I still want to support a company that doesn't care or value there customers.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

roxanne b.  |  Overall Experience 
Clasificación:
5.0

This has to be by far the cleanest UHaul storage center I have used. The staff was extremely friendly and quick to assist me with returning my rental and getting a storage unit. The bay doors were super convenient because our arrival day was rainy, so our stuff did not get wet when transferring from the truck to our unit. Will definitely recommend this store to friends. Give your janitorial staff a raise- the bathrooms were always immaculate!

Sara E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Devan Z. 
Clasificación:
4.0

Trailer looked clean when we picked it up, but once we started loading it we found at least a dustpan full of dirt and sand. All of that would have found its way into our house when unloaded. We should have been received the cleaning penalty

Bric L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARLAND D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derique C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan B. 
Clasificación:
5.0

Easy peezy. I needed to extend the reservation due to the new home not being ready. They made it simple

Ernest P. 
Clasificación:
1.0

I had reserved 2 outdoor units over 6 weeks ago because I would be unloading a full house of furniture. When I got there, there were no outdoor units available. I was given 2 indoor units that were very far apart from each other and had to pay more. I ended up leaving to have find outdoor units in another town which caused me to rent the U-Haul truck for an additional day. This lead to $80 in additional gas, lost help, and inconvenience of having to move again . Very disappointed

Brian K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicolas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nelson W. 
Clasificación:
2.0

Theresa was a professional. The others always had attitude when answering the phone or questions when in person; lazy, sat instead of engaging customers; did not know protocol. Unit itself was perfect but price hike never justified; there were available units constantly.

KYLE L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan B.  |  Overall Experience 
Clasificación:
5.0

The Team was great!

Dave G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda D.  |  Overall Experience 
Clasificación:
5.0

My son at Fort Leavenworth had recommended it to me

Burnett H.  |  Overall Experience 
Clasificación:
3.0

Have more pick up trucks

Philip P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sheaffer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

George F. 
Clasificación:
5.0

Keep up the good work.

Yvan U. 
Clasificación:
5.0

The staff at Leavenworth u-haul were fantastic, very helpful and very knowledgeable as to loading a car.

Christopher N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blair D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marsheila R. 
Clasificación:
5.0

Customer service at this location is wonderful! Easy to rent from and professional staff.

Gene S. 
Clasificación:
5.0

The customer girl was very helpful and friendly

merinda G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

cassandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest K. 
Clasificación:
3.0

Friendlier customer service.

Allen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan S. 
Clasificación:
5.0

Very friendly

Angel N. 
Clasificación:
5.0

Keep up your friendly attitude

Elias N. 
Clasificación:
5.0

My first time renting a trailer and they made everything so easy. They were so professional and courteous. The store and equipment were clean. Compliments to Theresa and Jerry for the fantastic job you do. Highly recommend this store if you need rental equipment or storage. Wonderful experience

William R. 
Clasificación:
5.0

Do away with the return procedure. Very inconvenient. Everything else is wonderful.

ANDREW S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon L. 
Clasificación:
5.0

We had a pleasant experience , thanks !

Travis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayleigh M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
5.0

Nada

Gerald S. 
Clasificación:
5.0

The employees are so friendly and the service is fast. I will keep telling my family and friends and will use this location when I need to.

Pamela I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK V. 
Clasificación:
5.0

The location was great, the app is a piece of hot, festering garbage. Please fix the photo upload feature as it utterly failed while I as trying to return the trailer at night, in the rain.

Nathan F. 
Clasificación:
5.0

Garrett was very helpful.

Theresa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD B. 
Clasificación:
5.0

Quick & effluent check in & out!

Carri M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarence P. 
Clasificación:
5.0

Staff on duty is amazing I always recommend friends and family to go their because of the amazing service u get I've been dealing with the mgr their since she was out on Eisenhower at storage units she is amazing at what she dose she was not in the day I got my rental but still always do business with her location thanks !

Kyle P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lesley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Traci B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Herschel L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose K. 
Clasificación:
1.0

Manager was rde and inept. She called a day later to say she did bit hook the trailer up properly. I had to bring it in. I was 500 plus miles away. Not only was the ball not tightened the chain were not correct. I had totake it to a uhaul dealer in Antioch IL. When I asked if it could be a one way, she said no. Why? The plates on the were from Colorado. I sent 2.5 hours on the phone or waiting fore a phone call. Worst experience with U Haul, ever

bridgette D. 
Clasificación:
5.0

Theresa and staff fantastic.Thanks for everything

Kelly A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis S. 
Clasificación:
1.0

It rained and the truck leaked.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry L. 
Clasificación:
5.0

Great customer service and easy pickup and return.

Linda P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon L. 
Clasificación:
5.0

I forgot her name!! She was at the desk when we walked in at about 5pm she was so friendly and sweet! We need more people like her!

Atlanta C. 
Clasificación:
5.0

Get rid of cloth seats in your vehicles. The repulsive 濫 smell, dirt/filth, & pet hair, etc can make a person sick!冷 We do appreciate the way this issue was handled by the U-Haul staff when these issues were brought to their attention.

DENNIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel B.  |  Overall Experience 
Clasificación:
4.0

I have a double attached as one and the alarm goes off on one but not the other. Hope it gets fixed.

Thomas A.  |  First Impressions 
Clasificación:
5.0

Also a great crew. Friendly, helpful and quick. THANK YOU!

Deborah R. 
Clasificación:
1.0

I pick up an enclosed trailer that I had scheduled 2 weeks in advance and the day before I picked it up the pickup location changed, when I arrived to pick it up they did not have the trailer size I scheduled and they asked me where I was dropping it off in Ohio. My destination was Fayetteville Arkansas and my rental information clearly showed it. The counter person said he would fix it and then took me out to get the trailer hitched up. The unit looked like it was very old and the drivers side tire was low so I had to drive to a gas station and fill it up. I loaded the trailer that day and when was ready to leave the next morning the Tire was LOW so I filled it again and had to check it when I stopped for gas. We unloaded the trailer and I returned it to the location on the email I received from your company. When I got to the location the man that checked it in said the drop off was supposed to be in Ohio, I showed him your email with his location drop off address and he said he would take care of it. I was sent another email late that day stating that I had been charged another 25 plus dollars for not dropping it off in Ohio. I have the email with the correct location for drop off in Fayetteville Arkansas but I was still charged the extra for not dropping it off in Ohio

Henry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

The staff was very helpful and nice. Told us all about storages options and even helped w moving truck.

Lisa S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
5.0

Staff professional and helpful. Garrett was very helpful in showing me location of unit and loading areas. Check in experience went smooth and stress free.

David H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruby C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica B. 
Clasificación:
1.0

Moving approximately 20 hours can be stressful. After careful consideration, we decided to use U-Haul's "Moving Help" offering to load and unload the 26' one-way truck from the midwest to the Las Vegas area. We also purchased $650+ in boxes, packing kits, bubble wrap, and packing material to ensure everything would arrive safely. We also added "Safe Move Plus", "Safe Trip", and "Safe Load" services. The 26' truck was clean, however the air conditioning only worked when hitting the accelerator. Overall - the truck worked and that was great. The "Moving Help" is where our problems began. "Mo Pack N Move" was selected based on their previous track record of good reviews. Three helpers were booked for early morning to pack the house. They arrived with only two helpers, a couple hours past the time arranged to arrive, and did wrap the majority of the furniture. Items like our stainless steel fridge was not and dented and scratched upon loading as it was wedged in the front door without any padding. The load took much longer than anticipated due to the lack of helper, where they held us "hostage" for more money to finish the job. I also helped pack the entire time as it was clear it was too big of a job for this inexperienced outfit. It was always transparent the size of house (4 bed, 3 bath, approx. 2200 sq. ft). Upon arriving to our new home, we were told by the WONDERFUL Apogee Movers, who unloaded the truck efficiently, quickly, and carefully, that the pack job was not done well and was a sign of inexperience from the packers. Apogee Movers did an excellent job and I wish they had been able to pack the truck as well, but geography prevented that. Many items were damaged, documented by Apogee Movers, and a claim was filed with Rep West who handles any Safe Move (Moving Help) claims. "Mo Pack N Move" essentially told Rep West they loaded it fine, and the items shifted in transit. The truck was driven very carefully, and items damaged including the mint condition refrigerator, kitchen dining set, vases, wood gashes on stools, legs broken off an entertainment venter, a piece to a very expensive elliptical that "Mo Pack N Move" dropped on the driveway, along with many other items including plates, figurines, shelving, office equipment, art frames - which were all packed with U-Haul materials, were damaged during loading via our unpacker's professional opinion. Again, the Apogee unpackers were extremely professional, unloaded the WHOLE truck in 4 hours with 3 helpers, vs. the packers which took all day and didn't bring the contracted amount of loaders. U-Haul used to be my first choice for any truck rental needs. Next time, I will be using a professional moving company as this was a terrible experience and we are out thousands of dollars replacing damaged items. Rep West would not honor the insurance we purchased. Marketing and customer satisfaction are two items I focus on daily in my career. U-Haul should distance themselves from the "Moving Help" concept and Rep West especially, as this damages your reputation and you should focus on what you do best - renting trucks.

Taylour T. 
Clasificación:
5.0

Karen was awesome.

Fidel M.  |  First Impressions 
Clasificación:
3.0

It'd be great if Uhaul's internal system to track customer's orders can be improved, so customers can make necessary changes on their own without having to call in an uhaul customer service number. Also, the front desk staff could also use additional training to make sure every service rep is providing the same information (local staff was slightly misinformed about some details of ubox related services). Staff at this location was very friendly and helpful.

Sun Ju L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele B. 
Clasificación:
5.0

Amanda was awesome

Friedrich H. 
Clasificación:
3.0

Recommend having customer service bring the vehicle to the front of the building. Clean the inside windshield

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina S. 
Clasificación:
5.0

Great service experience. Thank you.

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry L. 
Clasificación:
3.0

Small problem first getting the trailer they forgot to tighten it down properly but they fixed there mistake no harm no foul. Would definitely use them again. We all make mistakes. The turn on point was an excellent experience, very nice and friendly.

James B. 
Clasificación:
5.0

Staff were all very helpful and friendly. No complaints

BEN N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ann S. 
Clasificación:
5.0

This was the best uhaul place I've ever used. The men working were so polite and helpful. They went above and beyond at every step. I would recommend this place to everyone and anyone moving.

Debra B. 
Clasificación:
5.0

Great customer service! Will use again!

Garry C. 
Clasificación:
5.0

Tarron and her crew were awesome!

Holly D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Deontay K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORDELL C. 
Clasificación:
4.0

I requested on line a drop off location. For some reason the attendant did not enter that in to the contract. This resulted in additional distance and an inferior facility. (See drop off location comments.)

michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shiane H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger H.  |  First Impressions 
Clasificación:
5.0

The team at U-Haul was 10 out of 10. Couldn't ask for better. Always ready to help with a smile.

Marlo L.  |  Overall Experience 
Clasificación:
5.0

I have had no problems with this new hall facility .Everything has been very nice.

Denise F.  |  First Impressions 
Clasificación:
5.0

Very friendly staff and knowledgeable and a very clean and well taken care of storage units

Roger V.  |  First Impressions 
Clasificación:
5.0

Second move out and hopefully last one in my life time, placing in storage and moving out was extremely pleasant and knowledgeable. Would highly recommend it to everyone I know

Regina H.  |  Overall Experience 
Clasificación:
5.0

I really love the staff and the location and the prices

Deborah G.  |  First Impressions 
Clasificación:
5.0

I was very happy with your services! Thank You very much!

Darla S.  |  Overall Experience 
Clasificación:
5.0

I don’t remember the gentleman that helped me yesterday… but he was professional and Courteous.. Please let him know I appreciated his service !

Charles W.  |  First Impressions 
Clasificación:
5.0

AMAZING!!! The staff were very helpful, funny and made my experience so pleasant. The best customer service ever;)

Jennifer V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Doug K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie V.  |  Overall Experience 
Clasificación:
4.0

We are in South Carolina right now so couldn’t tell you anything about the unit.

Sandra H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VIRGINIA N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Khadija d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NELLY H.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

David L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward R.  |  Overall Experience 
Clasificación:
4.0

Satisfied overall but would be convenient to have 27-7 access.

Jeff H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine f.  |  Overall Experience 
Clasificación:
5.0

Will come back next time I need a storage unit.

Mark R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom W.  |  Overall Experience 
Clasificación:
5.0

Amanda was very helpful!

Rick W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BURNETTE H.  |  Overall Experience 
Clasificación:
4.0

The woman who helped me was friendly and very helpful. The facility is very convenient.

Jennifer M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL G.  |  Overall Experience 
Clasificación:
4.0

Outdoor storage has large step going into unit and makes using a hand cart impossible can only hand carry

Billy S.  |  First Impressions 
Clasificación:
5.0

Everyone is very friendly informative and helpful. I rate them all a 10 couldn't get any better

Marlo L.  |  Overall Experience 
Clasificación:
5.0

I rented a storage space and a trailer. Amanda was very professional and knowledgeable. I wish all service employees were as helpful a she was. I will recommend that anyone in need of storage or moving contact Amanda for help.

Rick W.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

James P.  |  Overall Experience 
Clasificación:
5.0

Staff is friendly, courteous and always willing to help. The facility is always clean and well maintained. I have never come across such a large facility that is so well organized and so well staffed. I imagine they face some daunting challenges, however the entire staff functions as a team. This can only be a result of excellent management skills as shown by their Manager Teresa Wilder. I am going from memory here, so forgive me if I have misspelled her name! She has worked with directly and has gone above & beyond to make my UHaul experience as seamless & painless as possible! Great Job & a sincere Thank You to all of you!!!

Richard H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynithia S.  |  First Impressions 
Clasificación:
5.0

Very very organized and extremely clean. Agents all were friendly , professional and very knowledgeable.

James W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joyce C.  |  Online Move In 
Clasificación:
1.0

I went inside to reserve my rental truck and it was done incorrectly. I had to drive to Parkville when I live in Leavenworth and did all the inquiry and establishing service in Leavenworth. I emphasized how important Leavenworth for the pick up and return was necessary so even if a smaller vehicle had to be used I would do that versus go somewhere else. It was acknowledged by the employee. Employee also did the online reservation. Total screw up and misleading/shady. Secondly, my storage unit which I reserved three weeks earlier suddenly was "kicked out of the system with six other people"…….. not acceptable. The worst organization skills ever seen and the two females at Leavenworth location are absolutely horrible, argumentative, unprofessional,aggressive and attacking employees. Definitely incompetent, and they couldn't even answer simple basic questions about the business. I expect refunds for all the MULTIPLE ERRORS at the Leavenworth location w my rental and storage unit. The Parkville location did fine.

KYLE L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JERI W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Romone F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa G.  |  Overall Experience 
Clasificación:
5.0

The gentleman who help me was informative, friendly, and offering different options for my needs.

Michael A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Necole J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Latoya W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathon M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William V.  |  Overall Experience 
Clasificación:
3.0

The application for the storage unit wanted information I did not have. It wanted 2 addresses but I only live in one house with one address and it wanted 3 phone numbers which my wife and I only have 2 cell phones. The lady behind the desk had to lie and info the additional info on the application so it could be submitted. U-Haul needs to rectify this problem.

Robert M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick H.  |  Overall Experience 
Clasificación:
5.0

Facility was well-kept, staff were extremely helpful and able to provide support when required, and security was optimal.

Matthew S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber C.  |  First Impressions 
Clasificación:
5.0

Place is new and first class. employees are great. Manager is on top at all times. Priced right and convenient!

James E.  |  First Impressions 
Clasificación:
5.0

Very friendly and knowledgably staff. Was a great experience.

rick w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Aimee Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cordell v.  |  Overall Experience 
Clasificación:
5.0

A professional staff with great customer service. They are experienced with helping customers resolve all relocation and storage issues. Highly recommend this Leavenworth U-Haul facility.

Ruben I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janelle D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kattie J.  |  Overall Experience 
Clasificación:
5.0

It was wonderful to be able to pull up and into the garages to load and unload. We needed up moving in the rain on our way out of storage and this feature was a move saver!

Jennifer F.  |  Overall Experience 
Clasificación:
5.0

Theresa and crew are exceptional. I have found them all to be equally helpful and knowledgeable. They care and it shows! Thanks to all there!!!!

GEORGE H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B.  |  First Impressions 
Clasificación:
5.0

Safe, clean, and conveniently located storage really helped me during a time of transition. The office staff was friendly and helpful. I have recommended UHaul Storage to my local friends.

Karen L.  |  Overall Experience 
Clasificación:
5.0

Not enough words to describe the help and support provided by the staff and manager at the U-Haul facility in Leavenworth, Kansas. Best experience in the worst of circumstances. Gracias.

James W.  |  Overall Experience 
Clasificación:
5.0

Very clean, friendly and helpful staff

sheryl p.  |  Overall Experience 
Clasificación:
5.0

The pull inside- unload doors at rear of building should be accessible after-hours, in case people can't arrive during normal operating hours. We saw no difference in front versus back, except for ability to pull completely inside in the back. Very inconvenient if you have alot to unload and your unit is at the back of building.

Linda D.  |  First Impressions 
Clasificación:
5.0

Profesional staff that is experienced with helping military families. We had last minute changes and they out of the way to help our family. They provided recommendations to solve our last minute changes. A big Thank you to all the staff and management at the Leavenworth U-Haul facility.

Ruben I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley T.  |  First Impressions 
Clasificación:
5.0

Teresa and Jeff plus all the staff are friendly courteous and helpful with anything anyone needs

Teresa M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlyn T.  |  Overall Experience 
Clasificación:
4.0

Navigation through the online process had hiccups, it kept pulling out of my bank account then crediting then debiting about 3 or 4 times. It didn't give me the place to put the code for the free storage. I had to get a refund in person, which was great. Overall, I was happy with the move. The only negative was the ramp should be longer.

Sherri S.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew D.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Rosa K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominae W.  |  Overall Experience 
Clasificación:
5.0

You made my travel safely and easily. Thank you all

Ali a.  |  First Impressions 
Clasificación:
5.0

Manager and staff are very helpful friendly and accommodating.

James T.  |  Overall Experience 
Clasificación:
5.0

Everyone at this office was very friendly and helpful

Marlo L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DIEGO P.  |  First Impressions 
Clasificación:
4.0

Staff was Very Knowledgeable And their Service was Exceptional.

GEORGE J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas N.  |  First Impressions 
Clasificación:
4.0

Too expensive

TAMMY L.  |  Overall Experience 
Clasificación:
5.0

I enjoyed my experience at this location. Amanda went out of her way to assist me and I greatly appreciate it!

LaShanda W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James W.  |  First Impressions 
Clasificación:
5.0

Great Service Overall! Staff are professional and friendly ; I will recommend this U-haul facility for future services. Thank you kindly, H.M

HERBERT M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chrisandra H.  |  Overall Experience 
Clasificación:
5.0

We decided to see if U-Haul was open on Easter Sunday. We were amazed that it was and our experience with Amanda's assistance was over and beyond our expectations. Amanda was incredibly helpful, understanding and found a solution that worked for us. Amanda's knowledge and assistance totally sealed the deal on us deciding to go with a self service move.

TIMOTHY H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bernice G.  |  Overall Experience 
Clasificación: