Customer Reviews for U-Haul Moving & Storage of Leavenworth

1,716 reviews

4820 S 4th St   Leavenworth, KS 66048
(Next to The Home Depot)

(913) 828-0743

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(913) 828-0743

4820 S 4th St
Leavenworth, KS 66048
(Next to The Home Depot)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very friendly service and nice facility. Thank you!

Joseph B 
Rating:
5.0

Customer did not leave a comment.

Brian A 
Rating:
4.0

Customer did not leave a comment.

ALICIA K  |  First Impressions 
Rating:
5.0

The customer service rep I had, was unbelievably amazing. I believe his name was Jerry, he helped me get situated with a rental and storage. Being military I have used U-Haul many of times. This was by far the best service I have EVER had. He made sure to show me multiple options for storage, offer insurance and additional coverage options. While simultaneously being one of the only good things thus far in the move. He was extremely knowledgeable, sympathetic and appeared to genuinely care about his work and his effort to help. This is what customer service should be like! He’s an absolutely amazing asset to your team and operations , give this man a raise

Adam C  |  First Impressions 
Rating:
5.0

Didn't need to go in. He checked us in outside. Very quick and professional

Sean M 
Rating:
5.0

I’d recommend the location but I’d tell them to check their receipt. I had furniture pads and a dolly on my invoice but did not request or use either. Fortunately the honest gentleman that checked in my vehicle noticed that neither of these were in the truck and refunded me $20. Other than that, I was quite pleased.

Robert D 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
2.0

You switched my return location to a different city, over 40 miles away, after I had already rented/contracted with you. The original location was not open during normal business hours (1 PM Friday) to receive the truck and trailer; I returned the equipment two days early to ensure I would be at the drop-off location during normal business hours. The helpline was able to fix the problem. The dolly charge was twice as much as originally quoted.

Tracy M 
Rating:
5.0

The customer service was outstanding. The professionalism was apparent upon entering the building. The representative made sure our van was ready to pull the 6by12 ft trailer. She was totally committed to assuring that myself and my van were prepared to use the property of U HAUL

Richard S 
Rating:
5.0

Customer did not leave a comment.

Jeff M 
Rating:
5.0

Was unable to complete the online return process.

Gregory B 
Rating:
5.0

Customer did not leave a comment.

Jeff M 
Rating:
5.0

Customer did not leave a comment.

dan w 
Rating:
5.0

Customer did not leave a comment.

Haley A 
Rating:
5.0

We always drop off at this location, and have always had an excellent experience. Awesome customer service, and we are so appreciative.

Kyle D 
Rating:
5.0

Customer did not leave a comment.

Aaron P 
Rating:
5.0

Customer did not leave a comment.

Gary W 
Rating:
5.0

I haven't visit my unit for over 6 months to be surprised that it was a dust free . Unlike any other storage companies. I got to hand to you guys .

Waiel K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

david m 
Rating:
5.0

Customer did not leave a comment.

ASHLEY A 
Rating:
5.0

Nothing

Walter D 
Rating:
5.0

Very friendly customer service!!! Teresa and her crew are GREAT!!!!!!

Security t  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID M 
Rating:
5.0

Customer did not leave a comment.

Lisa A 
Rating:
5.0

Customer did not leave a comment.

Mary T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samuel W 
Rating:
5.0

Great

FREDDIE R  |  Overall Experience 
Rating:
5.0

Great service and equipment

Ernest K 
Rating:
5.0

Customer did not leave a comment.

chris m 
Rating:
5.0

Great customer service.

Tanner N 
Rating:
5.0

Customer did not leave a comment.

FELIX G 
Rating:
5.0

Great service.

Jared G 
Rating:
5.0

Customer did not leave a comment.

Barry R 
Rating:
5.0

Create a monthly rental plan for those who rent multiple times a month

Kristin L 
Rating:
5.0

Customer did not leave a comment.

Gregory B 
Rating:
4.0

Some of the employees could use better people skills

MICHAEL H 
Rating:
5.0

Taran was excellent to work with and the truck rental (pick up) experience was great; we were in and out quickly. Only concern was when we realized the truck had higher mileage than expected for a long-distance move, but we had no mechanical issues. U-Haul does a great job maintaining the equipment so we took off with confidence regardless of the mileage. Thank you Leavenworth team for a great experience overall.

ROGER M 
Rating:
5.0

U-Haul of Leavenworth always does a great job! They are professional and provide excellent customer service. Always a great truck rental experience at this location. Specific kudos to Taran who is amazing to work with! Thank you Teresa and the entire Leavenworth team!

Roger M 
Rating:
5.0

The customer service was excellent! Staff were extremely helpful and friendly. This is the best experience I’ve had in a very long time with any customer experience. Kudos!!

Jesse M 
Rating:
5.0

EVERYONE here has been exceptionally helpful and pleasant. It's sad that I have to say that since it should be the norm for people to enjoy their jobs, but it's noticeable. Great staff, good location and great storage / rentals. If I need them again - I'll be there and not even look elsewhere.

Susan K  |  Overall Experience 
Rating:
5.0

The equipment return lane was well organized and efficient. U-Haul employees were courteous and professional. It was an easy process welcomed after a long day of driving.

William D 
Rating:
5.0

Customer did not leave a comment.

Brian H 
Rating:
5.0

Customer did not leave a comment.

Bridget C  |  First Impressions 
Rating:
5.0

Everything went fine.

William F 
Rating:
5.0

Super convenient set up and close out. Great/clean area and helpful employees.

Karli R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria R 
Rating:
2.0

Ensure key for the vehicle is in the lock box. When I went through the mobile app for vehicle pickup I got to the step to access the key box and when I opened it there was no key. Luckily it was still during business hours so I went inside to get the key. Also the app is not very good. After each step when checking out the vehicle it Wooldridge require me to log back into the app. This was time consuming.

Todd B 
Rating:
4.0

Customer did not leave a comment.

Gary H 
Rating:
5.0

Very friendly and professional.

Marsheila R 
Rating:
5.0

Customer did not leave a comment.

Eric H 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
5.0

Customer did not leave a comment.

Deborah B 
Rating:
4.0

Service personnel were excellent equipment not so much.

Jim E 
Rating:
5.0

Fast and friendly. Thank you.

Justin S 
Rating:
5.0

Maybe put a sign for the unit #’s to let customers know your updating the unit #’s

Chalena M  |  First Impressions 
Rating:
5.0

Quick check-in and out. Pleasant people working there and the truck was ready at reserved time.

Larry W 
Rating:
5.0

Terren was wonderful! I inquired about a month ago on a 10’ x 10’ storage cell for May. She said they were full, but would call when something came available. Space came available last week and she called. When I arrived, she was ready for me and signed me up quickly. She’s a pleasure to work and is a great asset to you business!

Bruce K  |  First Impressions 
Rating:
5.0

My Uhaul is an awesome facility. They are patient and very helpful.

Barbie B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CORY M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mark F 
Rating:
5.0

Customer did not leave a comment.

Ma S 
Rating:
5.0

Quick easy, no hastle

Bruce M 
Rating:
5.0

Customer reps are always very friendly and helpful.

Gregory B 
Rating:
5.0

Staff awesome

Gary W 
Rating:
5.0

Customer did not leave a comment.

Mary S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

BRETT M 
Rating:
5.0

I find the staff very helpful everytime I rent a trailer from location.

Gregory B 
Rating:
5.0

Nicest storage facility I’ve ever used, and the staff is great.

William P  |  Overall Experience 
Rating:
5.0

Great customer service

JAMES P 
Rating:
5.0

Seamless process!

Theodore L  |  Online Move In 
Rating:
5.0

The manager was so kind and it was the best experience I’ve ever had at U-HAUL, she was very accommodating and patient with us, best service ever!! Amazing work.

Samuel C 
Rating:
4.0

The front end of the truck seemed very loose. It had a hard time staying in one lane. Other than that, the truck ran well.

Richard T 
Rating:
5.0

Customer did not leave a comment.

Eric S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kandi V 
Rating:
5.0

Customer did not leave a comment.

Edward G 
Rating:
5.0

Customer did not leave a comment.

Eric S 
Rating:
5.0

Customer did not leave a comment.

JOEL Y 
Rating:
5.0

Customer did not leave a comment.

Cardale H 
Rating:
5.0

Customer did not leave a comment.

Daniel L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DWAYNE B 
Rating:
5.0

Customer did not leave a comment.

HILDEBERTO N 
Rating:
5.0

Customer did not leave a comment.

Vern S 
Rating:
5.0

Customer did not leave a comment.

SHELLY V 
Rating:
5.0

Customer did not leave a comment.

Micky S 
Rating:
5.0

Got in and out with my rental easily. I would’ve given it a three star because that’s pretty average for rental but then it might sound like I was dissatisfied. There’s not a lot of opportunity to make it excellent. I was happy with the rental and the all-around experience.

Veronica G 
Rating:
3.0

After hour drop off

Larry S 
Rating:
5.0

Customer did not leave a comment.

Robyn G 
Rating:
5.0

My reservation went smooth as glass, however when I came to pick up my trailer, your app and computer system was down. The folks at the Leavenworth store were amazing, and worked around it however this is not the first time the U-Haul app and the electronic billing / reservation system for U-Haul has been problematic.

John R 
Rating:
5.0

Customer did not leave a comment.

Robert K  |  Online Move In 
Rating:
2.0

I reserved a 10x10x10 storage unit. I got 2 closets instead. I was already having a difficult move and having to put my things in storage was a temporary solution until I could get a new lease finalized. If a 10x10x10 was not available it should have never been advertised as being available and 2 closets should not have been the solution. I didn’t have the time to adjust as my rental truck was due back and I didn’t need the stress of trying to locate another storage facility with the actual size I needed. Just a bad experience overall And it was not the storage facilities fault. I reserved online and the online system was ultimately responsible

Alphia H  |  Online Move In 
Rating:
5.0

Had a couple of issues but they were fully resolved in an acceptable manner. Location is centrally located and very convenient. ALL of the staff was very pleasant and easy to work with.

Alphia H 
Rating:
5.0

Would use again 100%

Lynette A  |  Overall Experience 
Rating:
5.0

Clean truck of cat pee smell inside but otherwise clean. Describe where the key collection box is.

Darby M 
Rating:
5.0

Best in town!

Scott L  |  Overall Experience 
Rating:
4.0

Very accommodating and easy to move

ELIZABETH M  |  Overall Experience 
Rating:
5.0

Excellent service at this location.

Terry G 
Rating:
5.0

Everything was excellent. Thank you

Mary M 
Rating:
5.0

The employees here are perfect. Don't change a thing.

Shane B 
Rating:
4.0

I had to call multiple times for a change of delivery location. Yet, the store received the incorrect address. I had to talk again with the store staff to correct the delivery address. Very poorly managed central software system. Nothing gets updated.

Victor S 
Rating:
1.0

The employees were very rude. One day we went to get a bed out of storage we loaded on the Dolly. A man that works there came and Locked the big sliding door 10 min before closing time. A lady came from The office and said oh well you will have to take it through the regular door. This was the second time we dealt with extreme rudeness and unprofessional employees. I plan on making a corporate complaint about this

Rebecca R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Conner U 
Rating:
5.0

Keep doing a good job and treating customers like real people

Joel P 
Rating:
4.0

Don't put the containers up against the bushes and when I ask you to come move them away from the bushes, please come do that. Other than that we had a great experience and was happy with using u-boxes.

Lance R 
Rating:
5.0

Yaw did great,& the lady that did my Rental was very helpful & quick,but yaw could lower yaw mileage rates!

Khaylina B 
Rating:
5.0

Cory and the rest of the staff were exceptional! Every question I had was answered before I asked.

Susan K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia M 
Rating:
4.0

Customer did not leave a comment.

Shelley P 
Rating:
5.0

N/a

Lauren P 
Rating:
5.0

Not much. Would try to tighten up the appointment and completion times.

JAMES L 
Rating:
5.0

The employee who checked me in was very efficient and courteous. Also the lady who checked me in was very efficient and courteous. The equipment worked perfectly.

Steven M 
Rating:
5.0

Customer did not leave a comment.

Eric S 
Rating:
5.0

Customer did not leave a comment.

Haley A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia B 
Rating:
4.0

Customer did not leave a comment.

Kenneth S 
Rating:
5.0

Customer did not leave a comment.

Joshua L 
Rating:
5.0

Customer did not leave a comment.

Amy S 
Rating:
5.0

Everyone is so friendly and courteous. I like that usually don’t get that these days. This is my third household move last few years, and I always go there for that reason

BRETT M 
Rating:
5.0

Nothing, you all were professional and courteous from the beginning to the end!

Clinton B 
Rating:
5.0

Customer did not leave a comment.

Erica B  |  Online Move In 
Rating:
5.0

Very clean site! They are all very welcoming!

Cara S 
Rating:
5.0

Customer did not leave a comment.

Staci F 
Rating:
5.0

Everyone did a great job!

John C 
Rating:
5.0

Very professional staff. Nicest facility I have ever rented a trailer from.

David S 
Rating:
5.0

Customer did not leave a comment.

Matthew D 
Rating:
5.0

Customer did not leave a comment.

Kathy K 
Rating:
5.0

I didn't understand why you get the code online but you can't get in until you check in with the office didn't understand why the maps are inside the units when you have to ask where they are or go inside the office to see where it is on the television and was informed by a worker that the garage doors break very often. The employees were very friendly and helpful. They seemed happy to answer any question that you had and that we weren't a bother coming into the store. Will rent from them again and again. Best moving company I have ever dealt with. I will tell you that I use moving companies and storage places very often. Love the fact that they will buy boxes back if you didn't use them that is a great benefit to have cause I always buy too many and have no use for them.

Danielle B  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Miichael C 
Rating:
4.0

The truck was horrible, bounced uncontrollably

April S 
Rating:
5.0

Staff were friendly, answered all questions, even common and dumb ones without judgement. Services were well explained in detail, and were readily available when needed.

GABRIELLE T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marley M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lydia c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dianne B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Winter K  |  Online Move In 
Rating:
5.0

Teresa and her team are consistently delivering the best service. Super helpful and professional at all time. Great team and great U-Haul location.

Rozenda D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis E  |  Online Move In 
Rating:
5.0

They make sure that I got the correct storage that I would need so I didn't overspend my money very appreciated thank you.

Robert C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lizette G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tereasa B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mark J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MISSY S  |  Overall Experience 
Rating:
2.0

When I cancelled the big unit we were renting, it was 4 days after making a monthly payment. There was NO PRORATED REFUND!!! YOU SUCK IN THAT REGARD!!! THEN THE UNIT WAS RENTED TO ANOTHER PERSON WELL BEFORE MY CONTRACT PERIOD THAT I PAID FOR WAS UP!!!! THAT IS AT BEST UNETHICAL AND SHOULD BE ILLEGAL!!!! I really should DISPUTE that payment with my credit card company.

Rick V  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott M  |  First Impressions 
Rating:
5.0

Everyone was very helpful and accommodating. We really appreciate the help and flexibility with this rental. Will definitely use again if the need arises. Thanks!

Edward G  |  Overall Experience 
Rating:
5.0

Thank you!!!

WILLIAM S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gina H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele I  |  Overall Experience 
Rating:
5.0

A great facility and friendly staff

Steven F  |  First Impressions 
Rating:
5.0

Point out location of alarm to check in/check out

Kelly B  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

julio c  |  Overall Experience 
Rating:
5.0

Teresa W., GM of the Leavenworth location, was extremely helpful and attentive when I had to end my lease suddenly. I highly recommend the Leavenworth location for their excellent customer service!

Rhiannon C  |  Overall Experience 
Rating:
4.0

My only issue is not with the facility. It is with your app. When I rented the unit, I provided a credit card which is still in my profile. Both months that I was charged the credit card was not processed and I was hit with a late fee. After the first time, I checked to ensure the card on file was valid and that I had signed up for auto pay. The send billing cycle it occurred again. If I had intended to need the storage unit long term, it may be enough for me to consider not using U-Haul as the point of auto pay is not not have to worry about the billing cycle date and prevent not paying bills on time.

Paul M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Charles S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina W  |  Online Move In 
Rating:
3.0

Fix the potholes in the entrance to the facility

Joshua A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G  |  Overall Experience 
Rating:
5.0

OUTSTANDING SERVICE

ALFRED W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUKE M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEANGELO N  |  Overall Experience 
Rating:
4.0

Good storage unit. Like the pull in garage option, but felt like the room to storage size ratio was not correct or at least not correctly advertised. As the only way to fit a 1 bedroom apartment in the unit is by stacking stuff on top of one another which can be hard if some furniture isn’t as study.

Imaya f  |  Overall Experience 
Rating:
5.0

I love the storage unit it was clean and had restroom

MARLYN W  |  Overall Experience 
Rating:
5.0

Very professional friendly and helpful

Lynda B  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Donald H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARLYN W  |  Online Move In 
Rating:
1.0

Your harassment of text every 15 minutes after I repeatedly responded STOP as well as having my number removed got you this review

Donna H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Riley V  |  First Impressions 
Rating:
5.0

Amazing storage facility and staff!!!!!

Roger W  |  Overall Experience 
Rating:
5.0

Very easy contract, clean facility, friendly staff!

REBECCA L  |  First Impressions 
Rating:
5.0

Very nice facility and super helpful staff. Thank you!

Dawn T  |  Overall Experience 
Rating:
5.0

Extremely satisfied with the Leavenworth location on 4th Street! Everyone there is very helpful, very pleasant and accommodating. My first time ever having to use storage or a rental truck and they were so kind to me. Thank you to everyone who works there!! Returned the truck after hours and right in the middle of it my daughter's phone lost power. So couldn't finish. When I called the help number the person I got was just very uncaring and I guess I was wasting his time..that's how he acted. But when I contacted my 4th Street U-Haul in the morning they had everything under control, no issues, no problems and even said they owed us 89cents, lol, of course they can keep it! They are wonderful!

ELIZABETH G  |  Overall Experience 
Rating:
5.0

Convenient and reasonable price. 5 of five stars.

JASON H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KURT T  |  First Impressions 
Rating:
4.0

Originally had my belongings stored at metropolitan but theft and higher prices made me switch. I wished had used U-Haul all along.

toi m  |  Overall Experience 
Rating:
5.0

Very clean and new facility.

Roger W  |  Online Move In 
Rating:
5.0

Staff very helpful!

lance b  |  Online Move In 
Rating:
5.0

Great staff

Michael B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LONNIE F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W  |  Online Move In 
Rating:
5.0

Thank you so very much.

WILLIAM S  |  First Impressions 
Rating:
5.0

The staff is great!! The facility is clean and secure. Never worried about my safety or stuff. The old check-in system was glitchy. I set the alarm off almost every time to the point of being comical. The staff was amazingly patient with me. A very fun and personable crew. The new check-in system works great but I do miss my interactions with the staff. A great place to store stuff - highly recommend!!

MALISSA R  |  Overall Experience 
Rating:
5.0

Would recommend to all! Friendly and very helpful.

Brian P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SUSAN P  |  First Impressions 
Rating:
5.0

Clean. Concvient. Easy to access.

Amanda H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Burnett H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAUREN T  |  Overall Experience 
Rating:
5.0

The only suggestions I would have are: 1. Be able to contact the facility directly 2. Have supplies to fix the doors ( I had to go purchase a carriage bolt and nut to fix the door 3. Add to your phone system the option to speak with someone about your storage unit. Other than those few things I had an excellent experience. Even with the rent king me a unit with someone else’s stuff in it

Heather B  |  Overall Experience 
Rating:
5.0

This facility is the only one that I have seen that has a place where you can pull your vehicle inside and load and unload in comfort. There are plenty of carts provided to move your items. The staff was very helpful and friendly. Everything was great!!!!

Dave R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Scott H  |  First Impressions 
Rating:
5.0

I was really pleased that I was able to switch units with no hassle. I liked the fact that I was able to go on line and set everything up.

Cita S  |  Online Move In 
Rating:
5.0

Teresa and her staff were excellent. I came to them at a time when I was going through a very difficult divorce. I had a house full of furniture and needed actually 3 units to store everything. That was nearly 18 months ago. Since that time my life has settled and I am now stable. I could not have done any of this without the comfort of knowing that my personal belongings were in a safe and secure location, close to my new home. I cannot thank them enough and I would HIGHLY recommend their facility to anyone who is in need of storage space. My sincerest thanks to Teresa and her staff and I wish them continued success and happiness for years to come! Respectfully, Richard Humphrey

Richard H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaleigh G  |  First Impressions 
Rating:
5.0

Friendly staff and great customer service.

Christine O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas K  |  Overall Experience 
Rating:
5.0

Corporate Uhaul needs to work on their website and available reservations. Doesn’t line up with what the local facilities have. Not the local place’s fault, it’s corporate’s issue to fix

Joe K  |  Overall Experience 
Rating:
5.0

Teresa was wonderful to work with. She was very friendly and helpful. We had a great experience with UHaul and appreciated the free month of storage that came with our Uhaul trailer rental. It was just what we needed while we found a place to live.

Jessica T  |  Overall Experience 
Rating:
5.0

I had a great experience and I had no problems

david m  |  Overall Experience 
Rating:
5.0

👍

Tammy C  |  First Impressions 
Rating:
5.0

The staff in Leavenworth at friendly and professional. They answered all our questions and gave helpful advice. Check out and in of the vehicle was super easy. I received a call within 30 minutes stating I had left something in the van, so I would add trustworthy too!

Laurie R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Candiace G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VANNIE W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angel A  |  Overall Experience 
Rating:
5.0

I have always had a great experience when working with the entire staff at this location. Everyone is very friendly and helpful. They definitely have their customer service down to a science. The process is flawless. I've rented trucks as well as a storage unit and both transactions were done in almost no time. The employees are very knowledgeable and did a excellent job at explaining to me the process. The facility is cleaned and we'll maintained. The manager is very pleasant and you can really tell the employees take pride in what they do. I highly recommend this location. Thank You.

SCKETHIA B  |  First Impressions 
Rating:
5.0

Thanks for all

Alfred B  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful.

Barbara H  |  Overall Experience 
Rating:
5.0

I don't know where to begin. I was always met with a smile and I was given full attention to my desires. Then when I found I needed a place that was easily assessable I was easily relocated to that storage room. I could not have asked for greater Customer Service. Thank YOU!!

Linda W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda B  |  Overall Experience 
Rating:
5.0

Staff were always helpful

Kenneth Z  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina S  |  First Impressions 
Rating: