Customer Reviews for U-Haul Moving & Storage of Kingston

3,944 reviews

848 Ulster Ave   Kingston, NY 12401
(S Rhine Cliff Bridge, Next to Fire Dptmnt)

(845) 339-5512

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(845) 339-5512

848 Ulster Ave
Kingston, NY 12401
(S Rhine Cliff Bridge, Next to Fire Dptmnt)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

We were never told the truck cannot be driven past 75-miles an hour...! When questioned the sales person Alan informed us he is not obligated to tell us the truck has speed limitations.

nidia g 
Rating:
4.0

Customer did not leave a comment.

Marco S 
Rating:
5.0

🤓🚚👍🏼

RODOLFO E 
Rating:
5.0

Customer did not leave a comment.

Stephen V 
Rating:
5.0

Customer did not leave a comment.

Richard B 
Rating:
5.0

Nothing, you guys were awesome!

Amelia H 
Rating:
4.0

Customer did not leave a comment.

karen h 
Rating:
4.0

Customer service at its best. The experience was effortless. Thank you.

Lori M 
Rating:
4.0

The drop off was effortless and the personnel were polite and helpful but I don't expect to use U Haul again.

JOHN S 
Rating:
5.0

Customer did not leave a comment.

Sarah F 
Rating:
5.0

Very happy with your team. Ty.

HARRY V 
Rating:
5.0

The technical assistance I received from the 4 employees I was in contact with was excellent. My first rental went better than the second. I asked and got a round to flat connector with a smile and great camaraderie. The second didnt go as well. The manager [the head honcho there] said "uh..you expect me to open a package-No." I did not respond, and cancelled the rental, because I already had an adapter at home, and didnt want to spend 17.95 plus tax for another. I am miffed because he said "There are none on the cart." without looking at the cart. He also did't look anywhere else in the shop. I returned two days later with my adapter, and the same fellows helped me. The manager head honcho and his much friendlier and very helpful fellow. Again the technical help and hookup went well. I brought my own round to flat adapter.

LAWRENCE U 
Rating:
5.0

The gentleman who assisted me with the pickup went above and beyond. There wound up being a ground issue with my vehicle’s connection. He did some troubleshooting, figured it out, and resolved the issue for me to be able to tow the trailer, comply with all state regulations, and still meet my schedule.

John R 
Rating:
4.0

Customer did not leave a comment.

Adriano Z 
Rating:
5.0

Customer did not leave a comment.

brigitte b 
Rating:
5.0

Customer did not leave a comment.

THOMAS M 
Rating:
1.0

Customer did not leave a comment.

jeremy a  |  Overall Experience 
Rating:
3.0

Maintain your vehicles. Almost broke down twice.

Michael S 
Rating:
5.0

Nothing, this was a great experience!

Geneva T 
Rating:
5.0

Customer did not leave a comment.

zura c 
Rating:
5.0

Staff was wonderful!!

Julia S 
Rating:
5.0

The whole experience was great. The customer service was exceptional.

Marie S 
Rating:
5.0

Customer did not leave a comment.

Oleg S 
Rating:
5.0

Customer did not leave a comment.

Donald C 
Rating:
5.0

Customer did not leave a comment.

michael b 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Rachel A 
Rating:
5.0

Staff member was very friendly & helpful.

Regina M 
Rating:
4.0

Customer did not leave a comment.

Nelson F 
Rating:
5.0

Customer did not leave a comment.

Rachel A 
Rating:
5.0

Customer did not leave a comment.

Ralph P 
Rating:
5.0

Quick, easy and friendly service. I did what I thought was everything necessary on the app in advance, but it did seem like I needed to repeat some of the things in person.

Eric W 
Rating:
5.0

Customer did not leave a comment.

Julia S 
Rating:
5.0

Customer did not leave a comment.

Paulino R 
Rating:
2.0

Customer service is lacking. Need to explain details,especially on after hours drop off. Trucks should be fueled full when leaving and returned full. Had to get gas first thing when picked up.

John P 
Rating:
5.0

Process was smooth and easy! When they ran out of 15' trucks for the date of my reservation, I was upgraded to a 20' at the same rate as the 15' and received a courtesy call.

Sabrina S 
Rating:
4.0

very easy drop off, quick and painless

Anthony C 
Rating:
5.0

All if perfect

Oliverio F 
Rating:
5.0

Associate was very knowledgeable and friendly. Pick up and drop off very easy.

Tracey C 
Rating:
5.0

Customer did not leave a comment.

John C 
Rating:
4.0

Customer did not leave a comment.

Haley J 
Rating:
5.0

Have the vehicle I wanted available.

Keith B 
Rating:
5.0

Clean the windows inside and out windows

gary s 
Rating:
3.0

I think hiring more employees would definitely be a plus so that so many customers weren't waiting on line when your 2 employees were outside checking trucks and getting things ready. Not enough staff for sure!!

Tracy D 
Rating:
4.0

Customer did not leave a comment.

Jennifer T 
Rating:
4.0

Customer did not leave a comment.

Scott B 
Rating:
5.0

Customer did not leave a comment.

MARK C 
Rating:
5.0

Customer did not leave a comment.

Michele Q 
Rating:
5.0

great service

Timothy B 
Rating:
5.0

Customer did not leave a comment.

Steven G 
Rating:
5.0

Great and professional service.

David A 
Rating:
5.0

The guys here are attentive and efficient. I waited less than 5 minutes at both pickup and drop off. Someone hooked me up when I got there and then unhooked me when I returned. This location always has plenty of equipment and it’s fast and easy.

DAVE B 
Rating:
5.0

The staff was extremely helpful.

John E 
Rating:
5.0

The staff here were all professional and helpful, I was in and out in minutes for both pick up and drop off. They even took care of me when I dropped off before they opened. 5 stars.

Nicholas H 
Rating:
4.0

The gentleman Alan was very professional and courteous

Wanda B 
Rating:
5.0

I have used this uhaul location over a number of years and it's always been reliable. Never an issue.

WILLIAM C 
Rating:
5.0

Customer did not leave a comment.

Patricia S  |  Overall Experience 
Rating:
5.0

excellent service

Stephen A 
Rating:
3.0

The air bags need to be serviced. The alignment was messed up and when you filled it with gas the hose to to the gas tank would leak

Jacob A 
Rating:
5.0

The uhaul representative James L was extremely polite and helpful. He took care of me and got me on my way quickly. He should get a raise or a promotion. He is the type of person that you need to have running your stores. Good job hiring him.

Tyler B 
Rating:
5.0

Customer did not leave a comment.

Louis G 
Rating:
5.0

Both Gentlmen were friendly and knew their jobs well, nice to see that technology is creating an ease of service, so the check in and check out process was smooth.

william b 
Rating:
5.0

Quick and easy drop off. Could not have been better.

William E 
Rating:
1.0

My rental had the driver side window down when I picked it up. The seat was soaked from the rain overnight and freezing.

AIDEN C 
Rating:
2.0

Please be advised that your customer service person took a picture of my license with their cell phone. Tha is agenest the law!

JOHNALLEN B 
Rating:
5.0

Customer did not leave a comment.

jessica K 
Rating:
5.0

Customer did not leave a comment.

Kevin M 
Rating:
5.0

Customer did not leave a comment.

Jon W 
Rating:
4.0

Customer did not leave a comment.

Brian F 
Rating:
4.0

Customer did not leave a comment.

Dennis H 
Rating:
5.0

Recently downloaded/up-to-date app couldn't seem to track my location so I couldn't self check-in. Thankfully, the shop was still open for another 10mins and the crew was on it immediately. Got me set up and out of there in 5 mins. Phone model: Samsung Galaxy S23 Ultra.

Daniel F 
Rating:
5.0

Second time having hitch installed with uhaul location. Fast scheduling, easy install, no hassle. Thank you!

ALEXANDERI W 
Rating:
3.0

Customer did not leave a comment.

Garrett P 
Rating:
3.0

Stop being assholes

Jeffrey B 
Rating:
5.0

Easy pickup and drop off!

Randal R 
Rating:
5.0

Customer did not leave a comment.

Roy F 
Rating:
5.0

Good guys. Very helpful, and kind.

Anthony L  |  First Impressions 
Rating:
5.0

Great staff-easy checkin and checkout. Actually cost a bit LESS than I anticipated! Will always go back as Enterprise continues to disappoint me.

Michael D 
Rating:
4.0

Customer did not leave a comment.

Albert W 
Rating:
3.0

Wasn't my first choice of location. When someone reserve a location you should have that equipment there or get it there. This location was 27 miles from the location when I reserved the trailer.

John M 
Rating:
1.0

Rude and they ripped me off with my rental on my miles I was told I could rent for a month with 3000 miles for free and then 25 days into the rental they told me I needed to return the rental and they are trying to charge me .79 cents a mile for all the miles

Bertram D 
Rating:
5.0

Customer did not leave a comment.

Benny R 
Rating:
3.0

Customer did not leave a comment.

sarah b 
Rating:
3.0

Customer did not leave a comment.

Tarik M 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H 
Rating:
5.0

Customer did not leave a comment.

Christopher M 
Rating:
4.0

Pickup at the site was fast and simple, I have been at this site renting before over the last several years. The equipment was well maintained, and did what I wanted it to. Returning the equipment was a little challenging. It took me an hour to return the truck. I was in contact with Uhaul National, had to request a link to return the truck, could not go back and forth between getting a onetime code to use on my phone, and I was hung up on by one of the customer service reps. This is the first time I have had difficulty returning after hours.

RICHARD R 
Rating:
5.0

Customer did not leave a comment.

Richard W 
Rating:
1.0

Fulfill your obligations. I arranged for a 7am pickup; someone forgot to put the key in the lockbox, so we had to wait until the staff showed up almost two hours later. The manager was quite nice, helpful, and apologetic; however the other worker was surly, dropping our moving blankets on the ground and walking away when he realized the truck would have to be moved forward to open the door to put them in. As for the truck, the steering was dangerously loose. It was difficult to hold a lane, because it would wander, and the first few degrees of input into the steering wheel had no effect. I had a scary moment or two alongside semi trucks on curves on the NYS Thruway. All in all, the experience was far from satisfactory.

Alexander R 
Rating:
5.0

Check out was fast and seamless. Great customer service!

Wayne M 
Rating:
3.0

I returned the truck over a day early and didn't get a refune.

John C 
Rating:
3.0

Windshield was very dirty and was blinding driving into the sun.

Timothy H 
Rating:
5.0

Nathan is one of the most professional and curious employees I've had the pleasure of being able to do business with at any of your locations. He went out of his way to get me a great rate and because of his assistance I've doubled my business with your company. Thank you for having qualified associates such as him on the front lines representing your business. It makes things much smooher.

gregory a 
Rating:
5.0

Good

YANG J 
Rating:
5.0

Customer did not leave a comment.

maurice s 
Rating:
5.0

Customer did not leave a comment.

Ricardo N 
Rating:
5.0

Customer did not leave a comment.

Douglas S 
Rating:
5.0

Customer did not leave a comment.

keith a 
Rating:
5.0

Customer did not leave a comment.

christine A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Torry B 
Rating:
3.0

If I recommended it to a friend, I would tell them to make sure they get a receipt on the returns after what I went through on my return I turned in the trailer and then got an email that the equipment was not turned in after the fact, had to go through a whole big ordeal to get things settled Very dissatisfying

William B 
Rating:
3.0

Airbag light kept coming on and off

Michael S 
Rating:
4.0

Customer did not leave a comment.

Darrell G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

William T 
Rating:
5.0

Customer did not leave a comment.

Page M 
Rating:
5.0

Customer did not leave a comment.

PHARA F  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jason L  |  Overall Experience 
Rating:
5.0

Kingston Uhaul is a great storage facility. Clean, safe and friendly. Highly recommend.

GAYLE O  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

christine A  |  Online Move In 
Rating:
5.0

Always good service!

GAYLE O  |  First Impressions 
Rating:
1.0

I told Nathan and team multiple times that the entrance gate was up. It remained up 24/7 for the last 4 months. This storage facility is not secure in the least. I also requested multiple times that the door to the unit be fixed because it could not stay open without being propped open. It was never repaired.

Diana G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ERICM M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HEATHER H  |  Overall Experience 
Rating:
4.0

There was supposed to be a lock in the unit ready for me, there was not. I had one from a previous unit I had so I put that on there.

Heather G  |  Online Move In 
Rating:
2.0

$95 a month for a 5x5 closet is ridiculous.

Devin K  |  Overall Experience 
Rating:
2.0

The measurements were inaccurate and they were unclear of the dimensions. I rented a 8 foot long by 5 foot tall by 5 foot wide trailer and when I was told the dimensions of the storage unit were the same it was 4’6 by 4’8 by 8 ft tall and had cob webs and leaves with trash outside of other units next to mine.

KENDALL O  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stacey o  |  First Impressions 
Rating:
5.0

Ty!

Glenn L  |  Overall Experience 
Rating:
4.0

The male working Sunday was very rude and very unfriendly. The pretty young woman there was very friendly and helpful, I had rented a uhaul cargo van the day before as well as a 10x10 storage unit. I was there Sun to move my belonging into the unit. When I was done, I had stopped at the main office to get something from my personal vehicle the was parked there while I was renting the cargo van. I pulled into a parking space to stay out of the way of other things that were going on our would be going on. The male employee came up to my window very rudely and with an attitude and told me returns were over there. He never greeted me or acknowledged me. Or asked me anything at all. I told him I was not there to return anything, that my personal vehicle was there and I was retrieving something from it. At which point he said nothing and just walked off... He should have greeted me in some pleasant manner, he did not. He should have asked me nicely if he could help me. Again, he did not. Instead he approached me with and runde and very unpleasant attitude. I have worked in many many different jobs that had me in contact with customers and people in general, this is not how you approach them and treat your customers and the general public. I would like him made aware of his bad actions and have him re-trained in customer service. Other than him the other employees were great, from the young pretty female to the older gentleman and the heavy-set male employee. Very friendly and easy to communicate with. Very easy and pleasant experience when they were there, bad experience with the male on Sunday.

Ronald D  |  Overall Experience 
Rating:
3.0

The store and staff was fine. But the toilet broken. They need a plumber ASAP.

Linda S  |  Overall Experience 
Rating:
5.0

Thank you You have the best team there. A wonderful crew Always ready to help with a smile Thanks Richard

Richard T  |  Overall Experience 
Rating:
5.0

Allen was always very helpful and very easy to deal with he’s an asset to ur company thank U!!

Laura B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MASANI G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAULAA W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ERICM M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KIM P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rodney W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Norma M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Amanda L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charlene B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheila B  |  Overall Experience 
Rating:
4.0

Just rented out storage unit so to rate it a littke premature but the over all experience so far has been above average

Keith M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

PERRY J  |  Overall Experience 
Rating:
2.0

While I was pleased with the way the staff treated me, I was appalled at the state of the storage unit. The four was left open when I arrived, which I thought was to ease my move in. However, I quickly discovered that the door was off the rails, and bent, making it difficult to close. Additionally, the unit was absolutely littered with trash, especially a ton of broken glass and ceramics. I expected it would have at least been swept and checked before I moved in. Had I known it wouldn't be, I would have brought a broom to clean up before unloading. The broken glass was a safety issue, and the damaged door is at best disappointing, and at worst will make accessing my belongings difficult.

DIANNE W  |  First Impressions 
Rating:
5.0

Angel is the best

Sarah P  |  Overall Experience 
Rating:
5.0

Very friendly and accommodating in every need.

CYNTHIAL R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura B  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Michael P  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Clay H  |  Overall Experience 
Rating:
5.0

One-way access to unit requires either backing in or turning around in a small area. Unit was excellent and service above what was expected.

joseph y  |  Overall Experience 
Rating:
1.0

When I moved out of the unit I went to the office to notify them I was on my due date when I moved out they were trying to make me pay for another month that my stuff wasn’t there they were very young courteous staff I had to explain to them blindly what was happening as far as maintaining those water leaks throughout the building the plywood has water damage and moose I think you need to look at the staffing in the maintenance staff of that building fixing problems and may be Relocate all the staff or re-train in better customer service

Richard A  |  Overall Experience 
Rating:
5.0

I use this facility all the time. I still have a storage unit and rent trucks frequently. Great staff. Give them a raise!

Jen G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GLORIA R  |  Overall Experience 
Rating:
3.0

The actually storage units have seen better days

jennifer m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allison S  |  Overall Experience 
Rating:
1.0

After a detailed phone reservation conversation about reserving a storage space, when I arrived at the facility they gave me the wrong size which I could not use. I had to scramble,in a strange town, to find another unit.

Shelley S  |  First Impressions 
Rating:
4.0

Very nice!

Norma M  |  First Impressions 
Rating:
5.0

Angel who was working at the time we moved into the storage facility was very helpful. Thanks to him it was a good experience, after several days of travel and moving it was nice to end with a helpful person at UHaul.

Laura M  |  First Impressions 
Rating:
3.0

Service above average Storage unit facility below average

laura b  |  First Impressions 
Rating:
5.0

Everyone in the Kingston U-hal are all amazing group of people, they always helped me when I need it and they always made me feel welcome in the store. And I would us them again for my rental. Thank you all so very much.

NOREEN K  |  Overall Experience 
Rating:
3.0

Gate was never locked, fence is broken in several areas and anyone could get into the facility at any time. Staff is super friendly and helpful and with the pandemic storage units have been hard to come by. Uhaul did the job. I bought a house and no longer need to unit. Thanks!

monica r  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian B  |  Overall Experience 
Rating:
5.0

Everything was smooth from top to bottom. Very helpful. Very friendly. Terrific and convenient location.

FRANK C  |  First Impressions 
Rating:
5.0

Excellent experience! Great staff! Clean and safe facility! Thank you!

Gayle O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas F  |  First Impressions 
Rating:
2.0

This facility had one large unit available according to their online inventory, I reserved it, and i paid for it upon arrival. Though there were only two free units left on the lot, the one I had reserved had mountains of garbage in it that had not yet been cleaned out, rendering moving in impossible. I did not move in to a uhaul storage facility, and am unlikely to try again. The staff arranged a storage unit reservation at another facility and that is the most I can say for my experience at Uhaul’s storage facilities.

Christina K  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brian B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jen G  |  First Impressions 
Rating:
1.0

Had a storage reservation for destination point and drop off point after my drive from Florida with a. 4x8 trailer. You didn’t hold my reservation and had no space available. I was told that’s a problem between your office and customer service who takes the reservation. No. That’s a problem for your customers.

John R  |  First Impressions 
Rating:
4.0

Hard to get through over the phone

LYDIA M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kylie J  |  First Impressions 
Rating:
5.0

Amanda, from the Ulster Ave. Store NY., what a great hire! Very thorough, I even rented a short duration 10x25 unit on your premises. It was great being able to rent and store, not going elsewhere to return the truck. Very positive experience, Be safe and well Thank you Art

arthur s  |  First Impressions 
Rating:
5.0

The staff is consistently the same and always friendly, polite and happy. I have used them for years for van and truck rentals and now storage. Best facility I have ever utilized and I have had storage consistently for 10 years.

Jen G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniella J  |  Overall Experience 
Rating:
5.0

Storage facility roadways extremely icy and hazardous. Needs salting.

Jen G  |  First Impressions 
Rating:
4.0

Angel cleaned out the truck I rented. I had forgotten my EZ pass. He was extremely cordial and put it aside for me. Thank you Angel!!!

Paul N  |  Overall Experience 
Rating:
1.0

Was not told till end of registration that I could not store my car. The paper work was reversed. But following Tuesday I received a late notice for my rental unit. Since the call to the facility was differed to a call center and I waited 40 minutes on two different occasions to no avail. I replied to the late email that I did not have any rental with U- haul Final received phone call from Kingston facility asking me if I had a storage unit at the Kingston location. I replied no I did not.

robert d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Atoya W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniella J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Marsha G  |  Overall Experience 
Rating:
4.0

I just wanted to thank the people there for accommodating my niece during our little mix up. They found a way to make it work for her and again I am very grateful.

WILLIAM S  |  First Impressions 
Rating:
2.0

The staff was good the facility needs repair this includes buildings the driveway is horrible and it really looks dumpy it’s too bad because it’s a great location

Cortney H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vincent m  |  First Impressions 
Rating:
2.0

Very tight trying to get around with a truck fencing knocked down tree limbs hanging over Driveway could you some work

Cortney H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Todd w  |  Overall Experience 
Rating:
5.0

Good

Cathy O  |  First Impressions 
Rating:
5.0

Thanks u haul for good service when I needed it

nancy l  |  Overall Experience 
Rating:
5.0

Really awesome and helpful service. Kind and courteous staff, who listen to your situation and help you in every way they can. Highly recommend this location. Thank you for your help!

grace v  |  First Impressions 
Rating:
5.0

The company was very accomodating

Gary C  |  Overall Experience 
Rating:
4.0

Met my expectations very well

joe y  |  Overall Experience 
Rating:
5.0

Thanks

Lea C  |  First Impressions 
Rating:
5.0

Awesome experience all the way around. Everyone was very helpful, and exceeded my expectations. Thank you!

Holly W  |  First Impressions 
Rating:
5.0

Excellent service in every way. Equipment worked perfectly. Storage unit was clean and in good location. Personnel professional, efficient, and pleasurable to work with.

joe y  |  First Impressions 
Rating:
3.0

Had trouble resolving the issue of having the pods picked up after they were unloaded. Several phone calls were made with no call backs. Eventually the issue was resolved once the manager got involve

William W  |  Overall Experience 
Rating:
2.0

There were mouse droppings in the unit.I was told "the alarm may go off when you open the door, just ignore that." No security. When I said I was checking out I was asked "so what do you want then?"

Colleen R  |  Overall Experience 
Rating:
4.0

In store was great

Jodi Y  |  Reservation 
Rating:
5.0

The staff is excellent. All employees I worked with were friendly, polite, efficient and helpful. I needed storage and help changing a rental truck in a pinch and they helped so seamlessly.

Shannon M  |  Overall Experience 
Rating:
3.0

I asked one of the employees to have the manager call me in regards to my concerns that the door to get access to my unit was always jamming. Never received a call the gate was NEVER open on time

margaret d  |  Overall Experience 
Rating:
4.0

When the lock we purchased did not work it was addressed to keep our belongings safe however we requested a refund and were not given one nor were credited for the inconvenience of not having access.

Nicholas M  |  Overall Experience 
No reviews have been submitted for this location.

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