Customer Reviews for U-Haul Moving & Storage of Jonesboro

4,219 comentarios

1700 Red Wolf Blvd   Jonesboro, AR 72401
(Off Hwy 49)

(870) 932-0320

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(870) 932-0320

1700 Red Wolf Blvd
Jonesboro, AR 72401
(Off Hwy 49)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Sara G. 
Rating:
5.0

Customer did not leave a comment.

ruth W. 
Rating:
2.0

Don't chioose this location

COULETTE J. 
Rating:
5.0

Friendly, kind and informative.

Linda U. 
Rating:
5.0

Customer did not leave a comment.

doyle allen K. 
Rating:
5.0

Customer did not leave a comment.

eldridge t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eddie B. 
Rating:
4.0

Customer did not leave a comment.

Ronald E. 
Rating:
5.0

Customer did not leave a comment.

Jaime C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alan W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK L. 
Rating:
5.0

Customer did not leave a comment.

Ronnie R. 
Rating:
5.0

Customer did not leave a comment.

Julia K. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Susie G. 
Rating:
5.0

Need a better way to get a hold of the store in town directly

AMBER J. 
Rating:
5.0

I believe the trailer we rented had a tire out of balance or something. It shook at speeds between 40-50 mph. I tried calling Roadside Assistance but was on hold for 30 minutes and decided to just hang up and deal with it.

WILLIAM E. 
Rating:
5.0

Excellent and professional service - very quick!

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

MEAGAN P. 
Rating:
2.0

Calls were not returned timely, boxes were not able to be delivered. Incorrect information provided. This all created addition rental fees. We are very disappointed with the service we received. Will not recommend or utilize again.

Mary L. 
Rating:
4.0

Wish the hours were more convenient.. if I feel as though if I wanted to go to my storage at 2200 I should be able to go....or even 0600.

Baleria P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

BRIAN B. 
Rating:
5.0

I rented a mini storage on line. I never moved in. I had it for a total of four days. I feel like I should get some of my money back. So no I will not use uhaul again.

TERRI P. 
Rating:
5.0

Literally never had a problem with this location or the company in general. Clean, reliably, budget friendly equipment and storage prices. Online pickup and return is a breeze.

Riley M. 
Rating:
5.0

Customer did not leave a comment.

TOMMIE M. 
Rating:
5.0

Customer did not leave a comment.

Ronald E. 
Rating:
4.0

Customer did not leave a comment.

BARRY J. 
Rating:
5.0

Customer did not leave a comment.

beverly T. 
Rating:
5.0

Stop tellin customers that vehicles are not for rent online, when you call in to book and make people have to drive to the location only to find it is fully stocked. I am sure you are missing many bookings because of this.Bad customer service to say the least.

EMILY L. 
Rating:
4.0

Customer did not leave a comment.

RICHARD S. 
Rating:
4.0

Customer did not leave a comment.

SHANA L. 
Rating:
5.0

This was probably the best experience I've ever had with UHaul. Everything went extremely well and there were no problems!

Rickey E. 
Rating:
5.0

Good customer service nice uhaul place.

FRANCIS L. 
Rating:
5.0

Customer did not leave a comment.

Roderic G. 
Rating:
4.0

It's been a good experience using U-Haul

kevin L. 
Rating:
5.0

Everyone was very nice and answered all questions. Perfect Overall.

JAMI I. 
Rating:
5.0

Customer did not leave a comment.

BRANNON T. 
Rating:
1.0

Got to the U-Haul rented a truck and a storage unit left to load my stuff drove back just to realize I never actually got my storage unit after I paid and showed proof of my drivers license. I had to drive back to get my id and debit card because my information never did get finished processing in their system.The guy kept trying to give me a hard time and also down talk the new employee so unprofessional if you ask me .The storage unit was so ran down looking and very small for a two bedroom home I Couldn’t use the storage unit and they couldn’t give me anything larger I wasted my time and money just to be play with all day I will never go back

Deanna S.  |  Overall Experience 
Rating:
1.0

wasted my time and money just to rent a u-haul truck for a 2 bedroom home that fitted everything just to move into a storage unit that I thought was for a 2bedroom the guy tried to convince me that my stuff would fit inside knowing it wouldn’t so to anyone who looking for a storage be sure to ask how it looks before paying your money !I will never use this place again

Deanna S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyquaina H. 
Rating:
5.0

Customer did not leave a comment.

Sarah B. 
Rating:
5.0

Customer did not leave a comment.

DALTON F. 
Rating:
5.0

All was good.

Georgia W. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Denise B. 
Rating:
4.0

Customer did not leave a comment.

Jimmy V.  |  First Impressions 
Rating:
5.0

Our entire U-Haul experience was AWESOME!

BRIAN F. 
Rating:
3.0

Inform the customer of any additional charge for anything.

AMY G. 
Rating:
5.0

Customer did not leave a comment.

Alan W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alan W. 
Rating:
5.0

Customer did not leave a comment.

Brian J. 
Rating:
5.0

No problems .

BRYAN B. 
Rating:
5.0

No need for improvement. Steve was extremely helpful with our check out.

ANNMARIE B. 
Rating:
4.0

Customer did not leave a comment.

QUENTIN S. 
Rating:
5.0

Nothing

TIANA H. 
Rating:
5.0

Customer did not leave a comment.

Lee D. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
4.0

Customer did not leave a comment.

kenny P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shantel N.  |  Overall Experience 
Rating:
5.0

best looking u-haul place I've ever been to!

WILLIAM W. 
Rating:
5.0

Very nice people very fast to help great location.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN L. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

William E. 
Rating:
4.0

Customer did not leave a comment.

RAY T. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

JUDITH T. 
Rating:
4.0

The owner was extremely helpful and accommodating at move out. The facility is we maintained however the unit I was given had a tear in the roof and birds inside. I let the manager know and had to wait several days and the roof issue was not fixed. On my move in day he taped up the ceiling but it was done poorly. The issue was the same upon move out. Based on everything else I think this was an isolated occurrence. The owner helped me with a truck and car dolls rental upon move out and she was extremely helpful and knowledgeable!

Kristal Y.  |  Overall Experience 
Rating:
4.0

Even though the pick up place gave us some less than good advice on a few things, the drop off location worked with us and was understanding.

JAMES R. 
Rating:
5.0

Staff was super helpful! All my questions were answered And I was able to get what I needed.

Stefanie T. 
Rating:
5.0

Customer did not leave a comment.

FRANCIS L. 
Rating:
5.0

Yes very polite employees and exceptional service!😊😊😊

Stephen F. 
Rating:
5.0

Customer did not leave a comment.

Cassandra D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TIJUANA G. 
Rating:
5.0

The personnel at the Jonesboro location went above my expectations. I had reserved a 15' box truck online for the wrong date and there were none available today. I told them the situation and what I was doing and the clerk offered a 10' truck. He said it was probably all I needed. He was correct. Was very impressed with the customer service and would use this location again.

Billy W. 
Rating:
2.0

We were told our dollies we rented were in the truck- got to the moving location and they were not. We were unable to move things because of this. They didn't even check or tell us they were out. When we called back they were extremely rude. Also the truck was horribly banged up everywhere. The drop off check in took 45 minutes which was crazy and they didn't give us any discount for not having the equipment we were guaranteed. Very frustrated.

CARRIE H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

Jesse D. 
Rating:
5.0

This store is very busy at times. Maybe post the busiest times so customers don't have to wait so long. Other than that, this is an excellent location with great equipment.

DAVID O. 
Rating:
5.0

Customer did not leave a comment.

DENISE J. 
Rating:
5.0

I couldn't account for personel help or clean and inviting because I turned this in by mobile.

Kim W. 
Rating:
5.0

Nothing. This is the second time I've used UHaul in the last month, and both times have been excellent. When I move again in a few years, I will absolutely use UHaul again.

REBECCA C. 
Rating:
4.0

Customer did not leave a comment.

STANLEY V. 
Rating:
5.0

Customer did not leave a comment.

Linda K. 
Rating:
3.0

The man that helped us was a nice guy. I was disappointed because I had been quoted a different price when making the reservation, but that wasn't reflected in the system.

SUSAN S. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

Ronnie L. 
Rating:
5.0

great help!

Alisha R. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Renee B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan P. 
Rating:
2.0

Original rental was through an alternate location. Alternate location did not have equipment and sent me to Jonesboro. System did not allow transfer from one location to another so original rental was cancelled and new one was created. Reservation system needs to be fixed to make this seamless to the customer. Jonesboro hooked safety chains incorrectly. Installer did not ensure both ends of chain were connected. One came loose during the drive. Had the hitch failed, the chains would have been worthless. Not good. Perhaps training for installer in Jonesboro would be helpful - make sure chain is connected on both ends.

LEE N. 
Rating:
5.0

Very quick to check us in, very polite and helpful.

TIm J. 
Rating:
5.0

The personnel at this location met me outside and although they were very busy they had me taken care of and on my way in just a few minutes. I have dealt with these folks a number of times and I have never had a bad experience with this location. Nothing that I can see that would have made this experience better or more efficient.

Lester H. 
Rating:
4.0

Customer did not leave a comment.

Phillip V. 
Rating:
5.0

Customer did not leave a comment.

Franklin M. 
Rating:
5.0

Customer did not leave a comment.

Douglas M. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
5.0

Customer did not leave a comment.

JAIME C. 
Rating:
5.0

Great location to rent u haul truck great customer service.

Francis L. 
Rating:
5.0

She asked if we had any problems with the equipment. I told her I had some concerns with the alignment of the steering wheel, and she was concerned and said she would note it to her boss. She was very nice and friendly.

DAVID E. 
Rating:
5.0

Customer did not leave a comment.

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

Blake W. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

DEBRA W. 
Rating:
5.0

Rentar un poco menos que esté al alcance de todo los clientes

SHUKRI H. 
Rating:
5.0

Poor roadside assistance needs to compensate customers due to bad service. I waited 10 hours to get the service as a result I missed lots of appointments which cost me a lot.

SAIKAT D. 
Rating:
5.0

Customer did not leave a comment.

Dawn J. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS G. 
Rating:
5.0

Customer did not leave a comment.

Jamaica W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NASHAWNTA M. 
Rating:
5.0

Customer did not leave a comment.

EVERLY C.  |  First Impressions 
Rating:
5.0

Good customer service

EVERLY C. 
Rating:
5.0

Steve walked me to the unit and answered all my questions. He also helped me with how to find movers in the area. I appreciated his dedication to customer care and his easy going style.

BRIAN F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrew B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

quintin d.  |  Overall Experience 
Rating:
5.0

Clean, great, secure and our things in storage (most of our house) was in storage there for nearly two years. Everything was secure and maintained well! Steve is an EXCELLENT Manager of the place too. If we ever need storage or moving equipment again, we will definitely be back!

Shannon P.  |  Overall Experience 
Rating:
5.0

The manager and his staff were amazing, helpful they deserve recognition for what they do

Lisa S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosemary J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

viola t.  |  Overall Experience 
Rating:
5.0

The double doors into the hallway of the units were not well maintained--they didn't latch well.

Beth H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shirley L.  |  Online Move In 
Rating:
5.0

The service was excellent! Would highly recommend.

William K.  |  First Impressions 
Rating:
5.0

Excellent service

Jaime C.  |  First Impressions 
No reviews have been submitted for this location.

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