Customer Reviews for U-Haul Moving & Storage of Jonesboro

4,288 comentarios

1700 Red Wolf Blvd   Jonesboro, AR 72401
(Off Hwy 49)

(870) 932-0320

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(870) 932-0320

1700 Red Wolf Blvd
Jonesboro, AR 72401
(Off Hwy 49)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

STONEY C. 
Clasificación:
5.0

All the staff has always been first class, but this time they either seemed understaffed or extremely busy. Despite having 3 checkout desks, there was only one person working the retail area and I had to wait almost an hour to pick up a trailer that I had reserved and checked in online. He was extremely professional, but ultimately more than one person was needed to deal with the demand that day.

Austin L. 
Clasificación:
5.0

Both people who checked me out and checked me in were fantastic

Matthew G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGUEI P. 
Clasificación:
3.0

El cliente no dejó un comentario.

clinton W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRON S. 
Clasificación:
3.0

I was explained to reserve two size trucks if one does not become available I would have the second one to fall back on. They would contact me by 11am. I had to call because of not receiving a call and was told they will check. I drove back to this location to sit and wait because it was vitally important to move away from Jonesboro today. I arrived and was told that they were not available and upgraded to a 26 foot truck with no running lights and which made it more difficult and expensive to drive. I feel some compensation should have been offered for their mistake, maybe waiving the insurance and a courtesy dolly. Not at all professional and considerate to the need of their customers.

VERONICA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDALL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonah H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacquelyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

PERRY T. 
Clasificación:
5.0

Everything was good, customer service was excellent just continue providing great service. Gracias

Frankie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH A. 
Clasificación:
1.0

El cliente no dejó un comentario.

CLEMON D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob P. 
Clasificación:
4.0

Thank you for good service!

Chaerie W.  |  Overall Experience 
Clasificación:
5.0

That was the most easy process. The manager, Steve was so nice and he looks just like Bruce Willis! I definitely will go to the Jonesboro Uhaul the next time I need a truck.

TRACEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

melvia G. 
Clasificación:
4.0

Keep doing what you are doing!

JONATHAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor D P. 
Clasificación:
5.0

I had a good experience the guy who helped me was very professional.

Francis L. 
Clasificación:
5.0

Awesome Thanks

Rosemary J.  |  First Impressions 
Clasificación:
5.0

No improvement needed! Steve, the manager there is awesome. We occasionally need to rent a pickup or van for our business and he is always helpful, courteous and accommodating, as is all of his staff. Pickup is quick and easy and drop off even easier. Keep up the fantastic work!

JOSHUA B. 
Clasificación:
5.0

Catherine Fleming, the employee who helped me, was very friendly and knowledgeable. I also really enjoyed talking with her. Let her know her fellow English major, Daniel Freudiger, would like to take her out sometime.

Daniel F.  |  First Impressions 
Clasificación:
1.0

My debit card was charged more than I was told!!! Twice to be exact

KACY T. 
Clasificación:
5.0

Better way to return truck hard to put in to return truck after hours so I hope I'm not charged twice. Got to the end it said thank you went to submit them said it couldn't verify my card

HILDA L. 
Clasificación:
5.0

Employees were nice and helpful

Russell K. 
Clasificación:
1.0

A lot of misinformation. Very disappointed after reserving truck 2 weeks in advance, they didn't have the correct size truck that I reserved. We will never use the Jonesboro, Ar uhaul again. Plus was charged a lot extra for mileage because of them not having the right size trucks, so had to make multiple trips. Not happy about that at all!

SUSAN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

John E S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S. 
Clasificación:
5.0

The people that work there are great! Mr meadow's was very nice and knowledgeable. Thanks for making a stressful time so much better!

Sylvia W. 
Clasificación:
1.0

Show t he customers some respect! They told me I had to connect the trailer myself and refused to help. They only cared about making money and wanted to charge for everything. They were very rude when I asked about the rental trailer that I had to wait 30 min. for it to show up. I made the reservations a month in advance? Very poorly run operation!

THOMAS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY D. 
Clasificación:
2.0

Steve was amazing renting our uhaul to us! Very friendly and professional. The guy who we turned the uhaul in however was horrible,, completely rude! We walked in he asked how he could help us right when we walked in the door,,, told him that we was here to return the uhaul he walked passed us and asked for the keys, told him they were in the truck, he seemed as if he was irritated! Took a good 10 mins came in and said by everything was charged to your card at x amount, inwhich was way higher then what was quoted... he didn't want to explain anything! Then my husband said that he filled the tank up on accident and stated that the gas gauge thing was messed up because as he was filling the truck up he would turn the truck off and back on to see where the hand was and it had hardly moved, before he knew it it was full, and the guy didn't even look up and said well I guess that's your fault!!! I have rented from uhaul I couldn't even tell you how many times, but I will say this will be my last time! He really needs either a talking to or find another job! He was rude all around, tone, how he walked, everything....

ALICHIA H. 
Clasificación:
5.0

Great customer service the girls up front took care of me with no problems. My move was east and quick and all was great thanks again

PORSHA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS L. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICIA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jody G. 
Clasificación:
5.0

Great, friendly, and helpful staff!

Angela A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALBERT M. 
Clasificación:
5.0

Check trailers for ware before coustmer recieves

FRED H. 
Clasificación:
5.0

Always a great experience at this UHaul!!

Rick E. 
Clasificación:
5.0

Everything was great! Great customer service...timing was great. I appreciate all the help!

Jalisa J. 
Clasificación:
1.0

I bought another trailer so hopefully I will never need to do business with the Asshole who owns that place again. U-Haul needs to lose the rent to own mentality

JACOB C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Delicia B. 
Clasificación:
3.0

El cliente no dejó un comentario.

CAROLYN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SABRA L. 
Clasificación:
5.0

Everyone was nice and professional! Steve was very entertaining!

Audrey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda G. 
Clasificación:
5.0

Make sure that the enclosed trailers don't leak when it rains.

SEABORN T. 
Clasificación:
4.0

Attendants somewhat arrogant and unfriendly. Sure could stand some improvement.

DEWEY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shamonica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TENIKA L. 
Clasificación:
5.0

Just make the pickup process quicker for customers picking up from inside the store rather than mobile.

Denisa J. 
Clasificación:
5.0

The guy that looked like Bruce Willis was awesome!

Marlynn Y. 
Clasificación:
5.0

I was traveling from St. Louis Missouri to Memphis Tennessee when my personal truck broke down. By chance, I was fortunate enough to get towed to this location. The manager, I think his name was Stephen, was top notch! I was able to swap my belongings into a U-Haul Box truck and I was back on the road in a little over an hour. Couldn't have done it without him. I highly recommend this location.

Anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aric B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sara G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ruth W. 
Clasificación:
2.0

Don't chioose this location

COULETTE J. 
Clasificación:
5.0

Friendly, kind and informative.

Linda U. 
Clasificación:
5.0

El cliente no dejó un comentario.

doyle allen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

eldridge t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susie G. 
Clasificación:
5.0

Need a better way to get a hold of the store in town directly

AMBER J. 
Clasificación:
5.0

I believe the trailer we rented had a tire out of balance or something. It shook at speeds between 40-50 mph. I tried calling Roadside Assistance but was on hold for 30 minutes and decided to just hang up and deal with it.

WILLIAM E. 
Clasificación:
5.0

Excellent and professional service - very quick!

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MEAGAN P. 
Clasificación:
2.0

Calls were not returned timely, boxes were not able to be delivered. Incorrect information provided. This all created addition rental fees. We are very disappointed with the service we received. Will not recommend or utilize again.

Mary L. 
Clasificación:
4.0

Wish the hours were more convenient.. if I feel as though if I wanted to go to my storage at 2200 I should be able to go....or even 0600.

Baleria P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
5.0

I rented a mini storage on line. I never moved in. I had it for a total of four days. I feel like I should get some of my money back. So no I will not use uhaul again.

TERRI P. 
Clasificación:
5.0

Literally never had a problem with this location or the company in general. Clean, reliably, budget friendly equipment and storage prices. Online pickup and return is a breeze.

Riley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald E. 
Clasificación:
4.0

El cliente no dejó un comentario.

BARRY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

beverly T. 
Clasificación:
5.0

Stop tellin customers that vehicles are not for rent online, when you call in to book and make people have to drive to the location only to find it is fully stocked. I am sure you are missing many bookings because of this.Bad customer service to say the least.

EMILY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHANA L. 
Clasificación:
5.0

This was probably the best experience I've ever had with UHaul. Everything went extremely well and there were no problems!

Rickey E. 
Clasificación:
5.0

Good customer service nice uhaul place.

FRANCIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roderic G. 
Clasificación:
4.0

It's been a good experience using U-Haul

kevin L. 
Clasificación:
5.0

Everyone was very nice and answered all questions. Perfect Overall.

JAMI I. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANNON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyquaina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamaica W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EVERLY C.  |  First Impressions 
Clasificación:
5.0

Steve walked me to the unit and answered all my questions. He also helped me with how to find movers in the area. I appreciated his dedication to customer care and his easy going style.

BRIAN F.  |  First Impressions 
Clasificación:
5.0

The service was excellent! Would highly recommend.

William K.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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