Customer Reviews for U-Haul Moving & Storage of Jonesboro

4,415 comentarios

1700 Red Wolf Blvd   Jonesboro, AR 72401
(Off Hwy 49)

(870) 932-0320

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(870) 932-0320

1700 Red Wolf Blvd
Jonesboro, AR 72401
(Off Hwy 49)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Francis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie J. 
Clasificación:
5.0

nothing I can think. very efficient process. good value for price. easy to schedule on line.

Craig G. 
Clasificación:
5.0

El cliente no dejó un comentario.

corey M. 
Clasificación:
5.0

Nothing special at check in … but got the job done and we got our rental. Had to search for it. We were instructed “your truck is out by the sign”. Anyway. We got it. Used it. Returned it. And all was great.

Alan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

john A. 
Clasificación:
5.0

Great reception, efficient, courteous Thanks

Brenda D. 
Clasificación:
5.0

Friendly and knowledgeable staff

STEPHEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jimmie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor B. 
Clasificación:
4.0

My only issue with Uhaul is the price you charge to put fuel in the truck if someone is under the limit. The gas gouging is ridiculous.

Pearl H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John O. 
Clasificación:
5.0

El cliente no dejó un comentario.

lainie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael M. 
Clasificación:
4.0

Equipment was clean. But the truck I rented had a bad vibration either maybe flat spots on tires or out of balance. Other than that went as planned.

Scott T. 
Clasificación:
4.0

Even though I reserved and paid online, and did the online check in, there was still quite a bit of standing around while the guy fiddled in the computer

JAMES W. 
Clasificación:
4.0

Fix the front door

Leslie S. 
Clasificación:
5.0

Nothing in my book customers service agent is always helpful and very freildly.

Francis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MalindaJane B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRELL G. 
Clasificación:
5.0

Our truck was parked in the middle of several others. It should have been where we could get to it, without having to get someone to move another truck.

TERRY C. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARLOS M. 
Clasificación:
5.0

Friendly service at both locations

carl C. 
Clasificación:
5.0

Make sure trucks are not jerking and braking properly but this was a overall good experience.

Angel L. 
Clasificación:
5.0

Staff were freindly and helpful.

Howaard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Torrey A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jud N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Waukisha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe C. 
Clasificación:
5.0

Great Service!!!

STEPHEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

celina M. 
Clasificación:
3.0

Lack of employees checking in. After doing the online booking it wasn't fast at all.

Gerard C. 
Clasificación:
3.0

Staff at the location were great. However the system that UHaul uses is rife with issues. My trailer was swapped due to a bad light, which was a great catch. However, this started a series of issues with turning it in after hours that ended up taking 1.5 hours of being either on the phone or on hold, getting two different explanations for while I was unable to check in the equipment online, finally getting someone to check it in to avoid a fee, being charged the fee anyway, and then having to deal with another wait on hold to finally get the fee refunded with another different explanation. While I appreciate the equipment issue catch, it created a ton of headaches with using their system.

William H. 
Clasificación:
5.0

No comments come to mind.

Eric J. 
Clasificación:
5.0

Great service, the truck was like new, it was a very easy to check in online, great rates!

Mark D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damaris V. 
Clasificación:
5.0

Excellent service by the people there working!

MICKEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyle K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kaleb M. 
Clasificación:
4.0

Very busy location, but efficient taking care of customers in a timely manner.

Lesa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bakari K. 
Clasificación:
2.0

Uhaul trailer was rented on 1/3/22 with a due date of 1/5/22. It was delivered to the agreed Drop off location on 1/4/22 middle of afternoon and the transaction date on credit card bill for this was 01/04/22, which was still BEFORE the 01/05/22 8:00 a.m. Due Date/Time I should NOT have been charged the $21.70 late return charge.

REBECCA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lena O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colton W. 
Clasificación:
1.0

It was the worst experience of my life. You will be hearing from the State Attorney General's Office and the BBB.

Pamela G. 
Clasificación:
4.0

Your trucks were the roughest vehicle I have ever rode in.

Jessica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula S. 
Clasificación:
5.0

Excellent customer service and the employees were excellent also. Very nice store very professional very clean one of the nicest stores I think I've ever been in.

Rick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caleb S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DeLisa B. 
Clasificación:
5.0

EVEN THOUGH I HAD YO WAIT TWO HOURS TO GET MY TRUCK BECAUSE OF CREDIT CARD SYSTEM WERE DOWN. PICK UP WAS AT 7AM GOT IT AT 9:30AM. STEVE WAS AWESOME THANKS

courtney T. 
Clasificación:
5.0

Everything. Is fine!

JERRY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zachary H. 
Clasificación:
4.0

El cliente no dejó un comentario.

EVERLY C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

carol A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Harvey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

IVA R. 
Clasificación:
3.0

The attendant at the desk was busy. I dropped the trailer and left. Not a big deal. The online app helped us with everything we needed to do,

ROBIN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry S. 
Clasificación:
5.0

Great customer service. Got in and out in less than 5 minutes.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel G. 
Clasificación:
5.0

I have been to this location multiple times and everytime the people are friendly and answer any questions. Highly recommend!

Jeremy H. 
Clasificación:
5.0

Nothing, it was a great experience- very professional and kind. Clean and easy to get in and out of. Restroom was clean!

Marie P. 
Clasificación:
5.0

Super friendly folks. Made the process quick and efficient. These folks all deserve a raise!

Robbie F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Carla K. 
Clasificación:
3.0

Your customer service Representatives was not very well informed I was told too many different things each time I talk to them but the boss was excellent he helped me a lot

Starla P. 
Clasificación:
5.0

The gentleman at the front desk/manager of the Jonesboro U-Haul store for extremely helpful and polite

Jack H. 
Clasificación:
3.0

After hours drop off

Jeanette L. 
Clasificación:
5.0

I was helped by a gentleman who looked like Bruce willis and let me tell yall he was so stinking helpful and personable he made a potentially stressful rental the easiest in the entire universe! 10/5 stars yall!

Genna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa l.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Vickie M. 
Clasificación:
5.0

Servicio amable

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATTY P. 
Clasificación:
5.0

The entire staff was fantastic!!

BRANDY D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Otmane T. 
Clasificación:
1.0

Ensure units drive correctly and doors shut properly. Also when extensions are secured don't call and harass people stating you won't accept the extension. I spend a lot of money with U-Haul, or at-least I did until this experience. I will never again use U-Haul.

CHRISTOPHER O. 
Clasificación:
5.0

Amazing customer service, fast and friendly. Will use this location for my next move.

Joanne P. 
Clasificación:
2.0

My problem was that when I called to extend my rental I was told I could but when I made it to pay I was told I couldn't and only had a couple hours to find storage and find help to unload truck, had no choice but to rent storage unit from U-Haul cause the day was about over. Didn't understand how could agreement change in a hour when I already had truck.

darin b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharbor R. 
Clasificación:
3.0

Put on the correct hitch and rent the trailer size I said I needed.

KARLA T. 
Clasificación:
5.0

Awesome

Rosemary J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bakari K.  |  First Impressions 
Clasificación:
5.0

The gas pricing was way to high and due to the deposit, I didn't have the extra money to put back in gas so instead of getting my deposit and filling up with gas I had to pay almost six dollars a gallon and that made me very unhappy. But it is what it is. And left me with no funds for food or anything. But the staff was great!

KESHA J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonah H.  |  Overall Experience 
Clasificación:
4.0

Thank you for good service!

Chaerie W.  |  Overall Experience 
Clasificación:
5.0

Awesome Thanks

Rosemary J.  |  First Impressions 
Clasificación:
5.0

Catherine Fleming, the employee who helped me, was very friendly and knowledgeable. I also really enjoyed talking with her. Let her know her fellow English major, Daniel Freudiger, would like to take her out sometime.

Daniel F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

eldridge t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan W.  |  Overall Experience 
Clasificación:
4.0

Wish the hours were more convenient.. if I feel as though if I wanted to go to my storage at 2200 I should be able to go....or even 0600.

Baleria P.  |  First Impressions 
Clasificación:
1.0

Got to the U-Haul rented a truck and a storage unit left to load my stuff drove back just to realize I never actually got my storage unit after I paid and showed proof of my drivers license. I had to drive back to get my id and debit card because my information never did get finished processing in their system.The guy kept trying to give me a hard time and also down talk the new employee so unprofessional if you ask me .The storage unit was so ran down looking and very small for a two bedroom home I Couldn't use the storage unit and they couldn't give me anything larger I wasted my time and money just to be play with all day I will never go back

Deanna S.  |  Overall Experience 
Clasificación:
1.0

wasted my time and money just to rent a u-haul truck for a 2 bedroom home that fitted everything just to move into a storage unit that I thought was for a 2bedroom the guy tried to convince me that my stuff would fit inside knowing it wouldn’t so to anyone who looking for a storage be sure to ask how it looks before paying your money !I will never use this place again

Deanna S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jimmy V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

kenny P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shantel N.  |  Overall Experience 
Clasificación:
4.0

The owner was extremely helpful and accommodating at move out. The facility is we maintained however the unit I was given had a tear in the roof and birds inside. I let the manager know and had to wait several days and the roof issue was not fixed. On my move in day he taped up the ceiling but it was done poorly. The issue was the same upon move out. Based on everything else I think this was an isolated occurrence. The owner helped me with a truck and car dolls rental upon move out and she was extremely helpful and knowledgeable!

Kristal Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassandra D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamaica W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EVERLY C.  |  First Impressions 
Clasificación:
5.0

Steve walked me to the unit and answered all my questions. He also helped me with how to find movers in the area. I appreciated his dedication to customer care and his easy going style.

BRIAN F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

quintin d.  |  Overall Experience 
Clasificación:
5.0

Clean, great, secure and our things in storage (most of our house) was in storage there for nearly two years. Everything was secure and maintained well! Steve is an EXCELLENT Manager of the place too. If we ever need storage or moving equipment again, we will definitely be back!

Shannon P.  |  Overall Experience 
Clasificación:
5.0

The manager and his staff were amazing, helpful they deserve recognition for what they do

Lisa S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosemary J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

viola t.  |  Overall Experience 
Clasificación:
5.0

The double doors into the hallway of the units were not well maintained--they didn't latch well.

Beth H.  |  Overall Experience 
Clasificación:
5.0

The staff was knowledgeable and very helpful.

RON R.  |  Overall Experience 
Clasificación:
5.0

Gracias.

don c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

eric s.  |  Overall Experience 
Clasificación:
5.0

Steven was friendly and very helpful. He was straightforward and made the process comfortable

Elliott B.  |  Overall Experience 
Clasificación:
5.0

Excellent place for storage when needed. Manager is very friendly and helpful as was the staff.

Debbi G.  |  Overall Experience 
Clasificación:
3.0

Only problem was they failed to check me out of the units once I notified them they were empty. I received a late notice on payment which I did not owe.

paul W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

paul W.  |  First Impressions 
Clasificación:
5.0

The process was smoothly executed by staff, who was extremely proficient, very friendly, and eager to assist .

Donnie M.  |  Overall Experience 
Clasificación:
5.0

The Jonesboro store is the NICEST U-Haul facility I have ever used!! Steve and his staff are very professional and very helpful. I've used them multiple times and always been satisfied with the service. I've rented trailers and a storage unit from them and things could not have gone better. Great Job!! Mike P. Jonesboro, AR

Mike P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeri M.  |  Overall Experience 
Clasificación:
4.0

They were a lot pricier this at home

Jeremy T.  |  Overall Experience 
Clasificación:
5.0

Outstanding customer service experience

Donnie M.  |  First Impressions 
Clasificación:
5.0

The service was excellent! Would highly recommend.

William K.  |  First Impressions 
Clasificación:
5.0

Great customer service. Employees have positive attitudes and facilities are well maintained.

Terry R.  |  First Impressions 
Clasificación:
5.0

Excellent service

Jaime C.  |  First Impressions 
Clasificación:
5.0

Every time I get a u haul connection the service and equipment has been above the expected level 👍

Sandra H.  |  First Impressions 
Clasificación:
5.0

The people in the office were very helpful. The General Manager knew me by name and was very friendly each time I came in.

Mitch M.  |  Overall Experience 
Clasificación:
2.0

We had damage to a few of our items in our unit, specifically a bed. The manger handled the situation very poorly. Luckily the corporate office was made aware and they properly resolved the issue.

Thomas S.  |  Overall Experience 
Clasificación:
5.0

This location has always been helpful, even recommended a great restaurant to eat at since I am new to the area.

Andrew S.  |  Overall Experience 
Clasificación:
5.0

Katie davis was out standing and went above to make sure everything was taken care of!!

jessica f.  |  First Impressions 
Clasificación:
5.0

The customer service I received on the phone was excellent!!! They we're awesome about reserving a storage unit for me when I'm moving back to the Jonesboro area very soon from so far away.

Pamela K.  |  First Impressions 
Clasificación:
5.0

The guys at U-Haul were very helpful. The store was very busy for a Saturday afternoon but they dealt with me and every other customer as if we were the most important. They were friendly and respect.

Mitch M.  |  First Impressions 
Clasificación:
5.0

Great overall, just wish we were able to contact the individual location easier

Michel K.  |  Overall Experience 
Clasificación:
1.0

I had a climate control unit. King Mattress was ruined by water coming up thru the concrete, no moisture barrier below the concrete. Because I hadn't taken out additional insurance No compensation!郎

Ken G.  |  Overall Experience 
Clasificación:
2.0

Getting access was difficult since the staff (except for the manager) could never find my boxes in the system. Staff couldn't schedule time to see box since only manager had access to forklift.

Kristin F.  |  Overall Experience 
Clasificación:
5.0

Took very good care of us 😁

Colleen J.  |  First Impressions 
Clasificación:
5.0

EXCELLENT service, facilities and the personnel very helpful! Extra KUDOS to the General Manager Steve who goes the extra mile in service!

Max G.  |  Overall Experience 
Clasificación:
5.0

Great customer service that is important in any business Steve and his coworkers are awesome

Veonia J.  |  First Impressions 
Clasificación:
5.0

Would definitely use again, great staff and management.

DALE I.  |  Overall Experience 
Clasificación:
5.0

CLEAN..AFFORDABLE...FAST...QUICK SERVICE

Bryan T.  |  First Impressions 
Clasificación:
3.0

My first few months with this facility was good. However when it came time to end my lease it was a disaster and cost me 4 months and lots of bank fees. My poor mother got caught up in it also shame.

julia c.  |  Overall Experience 
Clasificación:
5.0

They were great.

Gail M.  |  Overall Experience 
Clasificación:
5.0

Servicio al cliente de excelencia. I will be back whenever I need another storage unit.

Shannon C.  |  Overall Experience 
Clasificación:
5.0

Very polite and helpful

Robin S. | Reservación
Clasificación:
3.0

They took over an hour to find our reservation.

Paul M. | Reservación
Clasificación:
4.0

very nice

lasha b.  |  Overall Experience 
Clasificación:
2.0

The staff was nice & helpful however, we paid for climate controlled, the 4 time we were on site the air conditioning was not working and 90+ degrees. I don't believe we got what we paid for.

William G.  |  Overall Experience 
Clasificación:
4.0

Staff was courteous and informative.

KENNETTA T.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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    Trucks for Sale

    We have the largest selection in the industry!

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