Comentarios del cliente para U-Haul Moving & Storage of I-80 & Manawa

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of I-80 & Manawa

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Warren P. en

Grado:

El cliente no dejó un comentario.

Mitch K. en

Grado:

Everything was great. The trailer I rented worked perfectly for what I needed it to do.

KEITH J. en

Grado:

El cliente no dejó un comentario.

Donald W. en

Grado:

El cliente no dejó un comentario.

kelley C. en

Grado:

ThIs was arguably one of the worst rental experiences I ever had from start to finish. I noticed that they had my first name incorrect in the system even though I gave them my ID and I gave it to them correct the day before. Then he given me a hard time that I didn’t give him my first name even though he never asked for it. I’m just trying to help and pick up a rental. Some things are just better off unsaid. I got a text message half way through the day wanting to know if I was going to pick it up. I called the 800 number stating that I did pick it up as they started asking me a series of questions. They need to make sure they enter enter the information in their system correctly. When I returned it, I parked in the return lane and went inside to look do someone to check me out. Then a guy come from outside and begins to give me a hard time because I didn’t read the sign that I was suppose to stay in my vehicle. He made sure to point to the sign and lecture me on my error. Apparently not knowing that my son was in the car when I was inside, my son overheard him say, “I hate this F?!@ing phone and where the hejl is this guy?!” Oh, and the insurance cost was almost the same rate as the rental. Not planning on going there again.

STEPHANIE N. en

Grado:

Awesome place!

Joseph P. en

Grado:

El cliente no dejó un comentario.

Julie M. en

Grado:

The manager/owner didn't seem to know how to operate the computer. I had reserved the truck online to reduce time in the office but it actually took longer.

Terry M. en

Grado:

The staff was very friendly and knowledgeable. Excellent experience!

pamela E. en

Grado:

Everything was easy and the owner and his staff were friendly and very informative. Awesome experience.

Mark P. en

Grado:

This was the second location I had to try. The first location, Plattsmouth NE, had an inoperable lock box and I could not secure the truck. Once there, the Council Bluffs location was very accommodating. Not the fault of the location, but uHaul had promised me compensation for having to go to a new location, but it never transferred. If promised something like that, make sure it makes it to the new contract!

Steve M. en

Grado:

El cliente no dejó un comentario.

Pamela M. en

Grado:

Staff at this location was very friendly and helpful. I will rent from this location again.

Michael S. en

Grado:

Everyone was super helpful, thank you

Gene F. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

They did alright except they didn't change my schedule as well.

William L. en

Grado:

El cliente no dejó un comentario.

Frank I. en

Grado:

El cliente no dejó un comentario.

Timothy G. en

Grado:

El cliente no dejó un comentario.

Kay G. en

Grado:

El cliente no dejó un comentario.

Jack J. en

Grado:

very convenient

Samuel L. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

El cliente no dejó un comentario.

Kelly F. en

Grado:

El cliente no dejó un comentario.

Steve P. en

Grado:

everything was great.

Augusta C. en

Grado:

The storage unit was easy to find, had plenty of space and was clean.

DONNA L. en

Grado:

El cliente no dejó un comentario.

Wendee B. en

Grado:

El cliente no dejó un comentario.

Randy M. en

Grado:

Outstanding customer service. All employees were professional and helpful.

John T. en

Grado:

Nothing. Staff was awesome.

Robert D. en

Grado:

More training on hitching up trailer as trailer was improperly hitched and came loose during the loading of a car. Also had to remind employee to hook up brake cable

Andrea B. en

Grado:

El cliente no dejó un comentario.

ROBERT R. en

Grado:

Easy access location. Fast, friendly service. Swapped trailer to ensure everything worked. Thank you!

Debra R. en

Grado:

El cliente no dejó un comentario.

Stacy C. en

Grado:

El cliente no dejó un comentario.

Debra R. en

Grado:

The new manager is great, and his staff is knows what they are doing. I wouldn't change a thing. Will continue to use this branch and will recommend.

Michael B. en

Grado:

El cliente no dejó un comentario.

Jeanette S. en

Grado:

Everyone was so incredibly helpful.There were several logistical worries that needed to be worked out; and U-Hauls staff was brilliant in alleviating all my concerns. Thank-u!

Gail S. en

Grado:

Very helpful!

Gail P. en

Grado:

Mr Danner was super awesome and helpful!

Patrick M. en

Grado:

Good people

Jeanette S. en

Grado:

Absolutely fabulous service. I didn't get the name of the gentleman that helped me, but he listened patiently and helped me come up with a storage solution! Thank you!

jerry c. en

Grado:

Great service from start to finish.

Michael B. en

Grado:

Great location with excellent staff.

Juan L. en

Grado:

Good customer services

Mindy M. en

Grado:

Very professional, smiled great customer service

Freddy H. en

Grado:

He was a new employee but was knowledgeable and helpful.

Ray B. en

Grado:

Good people

kirk C. en

Grado:

The staff at the Council Bluffs’ office were super helpful and friendly! I highly recommend them!

betty t. en

Grado:

Thanks for delivering I-Pod a week early!

Dane B. en

Grado:

Best in area hands down

Josh C. en

Grado:

Staff at this uhaul location in Manawa was very helpful as well as understanding. I would definitely recommend this location to anyone.

Sam R. en

Grado:

I was pleased with the service I received from this place along with the convenience of there mobile u box it worked perfect for my move thanks I highly recommend this company and there mobile u box

STEVEN C. en

Grado:

There was always new staff everytime we stopped in. Some were not friendly and would argue with customers. That's when new staff would show up. Feel like I never saw the same person twice.

carrita s. en

Grado:

When I went to get things from my storage unit there were screws on their road, needles to say I ran one over that cost me to need a new tire and $216. I'm A single mom i can't afford this crap!! Very

Ray B. en

Grado:

These people here have been great to me help me out a lot I'll continue to do business with them

ronald Linda b. en

Grado:

Excellent service including pick up when done

Adrian S. en

Grado:

Did have a problem paying over the phone. Employee said payment went through when it didn't.

justin t. en

Grado:

This email is not Justin t. Quit emailing me bills.

rick s. en

Grado:

Staff was excellent and facility and equipment was good. Small glitch with the check out software, it overcharged significantly the first time through but was corrected when I pointed it out.

sherlene e. en

Grado:

During heavy rains water got in our unit. We kept things off the floor so nothing was ruined.

david j. en

Grado:

UMMM, let's see if I can type something with less than 200 characters. Well I was given a small on end space. it was convenient enough for me to get in and out when needed. The staff was helpful. Thnx

JOEL D. en

Grado:

Great Experience

FRED L. en

Grado:

Grounds & office were clean but the amount of dust that accumulates inside the storage unit is was extreme. Access hours not always convenient.

BRENDA C. en

Grado:

The girls working were great very friendly