Comentarios del cliente para U-Haul Moving & Storage of I-80 & Manawa

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of I-80 & Manawa

Grado total:

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James B. en

Grado:

El cliente no dejó un comentario.

Freddie H. en

Grado:

El cliente no dejó un comentario.

JAMES C. en

Grado:

El cliente no dejó un comentario.

Scott C. en

Grado:

VERY impressed with how quickly they got me in, and out. And they also happily let me change my pickup time on the day of pickup. Super friendly, I've used this store for years and they are always top notch. I'll miss them!

Christina C. en

Grado:

Make sure the equipment works right to check in trucks.

Elizabeth B. en

Grado:

All locators I used were extremely helpful and cooperative!

Mike W. en

Grado:

Always helpful, friendly, and professional staff great prices I’ve dealt with uhaul for awhile and if I needed to would go right back great pricing great staff making life a lot easier.

kim H. en

Grado:

I gave it an average rating because the question was about "location". Your marketing person needs to phrase it better. I would rate the service as above average to excellent, but the location/condition of the facility as average - it could be more presentable.

Trent W. en

Grado:

El cliente no dejó un comentario.

LINDA C. en

Grado:

Uhaul staff and equipment is always in hreat condition with me

Gary R. en

Grado:

El cliente no dejó un comentario.

Jennifer T. en

Grado:

Customer Service girl who helped us at the Uhaul place was absolutely amazing!!!!

stephen n. en

Grado:

Robert was great. He was literally running the show as others worked the desk at check out. Very efficient

SHERRI S. en

Grado:

The manager made my experience the quickest & easiest I've ever had with U-Haul!

Kim S. en

Grado:

El cliente no dejó un comentario.

Bobby A. en

Grado:

The truck was terrible ! Dirty inside, power steering didn’t work if you’re still and trying to maneuver into spots. It made the day really difficult.

Derek B. en

Grado:

Great service and friendly. Always ready to help with your need and give recommendations on equipment to use or the size truck to use. Made my move so easy and in one trip! Thank you u-haul!!!

Dennis K. en

Grado:

What wonderful staff you have.....even when i was grumpy from a long day of travel your staff treated me so well

Mike A. en

Grado:

El cliente no dejó un comentario.

kelly w. en

Grado:

Very pleasant staff easy to work with and met all my needs.

Lora R. en

Grado:

These folks were maybe a little too quick on helping us return the vehicle. We weren't even out of it yet and they were there. These folks had more energy than we after a full day of moving had.

Htoo D. en

Grado:

El cliente no dejó un comentario.

David A. en

Grado:

El cliente no dejó un comentario.

Gail S. en

Grado:

Robert was so helpful and nice! So was the guy in DM -

Bruce M. en

Grado:

El cliente no dejó un comentario.

Joshua B. en

Grado:

El cliente no dejó un comentario.

Burton K. en

Grado:

El cliente no dejó un comentario.

Warren P. en

Grado:

El cliente no dejó un comentario.

Mitch K. en

Grado:

Everything was great. The trailer I rented worked perfectly for what I needed it to do.

KEITH J. en

Grado:

El cliente no dejó un comentario.

Donald W. en

Grado:

El cliente no dejó un comentario.

kelley C. en

Grado:

ThIs was arguably one of the worst rental experiences I ever had from start to finish. I noticed that they had my first name incorrect in the system even though I gave them my ID and I gave it to them correct the day before. Then he given me a hard time that I didn’t give him my first name even though he never asked for it. I’m just trying to help and pick up a rental. Some things are just better off unsaid. I got a text message half way through the day wanting to know if I was going to pick it up. I called the 800 number stating that I did pick it up as they started asking me a series of questions. They need to make sure they enter enter the information in their system correctly. When I returned it, I parked in the return lane and went inside to look do someone to check me out. Then a guy come from outside and begins to give me a hard time because I didn’t read the sign that I was suppose to stay in my vehicle. He made sure to point to the sign and lecture me on my error. Apparently not knowing that my son was in the car when I was inside, my son overheard him say, “I hate this F?!@ing phone and where the hejl is this guy?!” Oh, and the insurance cost was almost the same rate as the rental. Not planning on going there again.

STEPHANIE N. en

Grado:

Awesome place!

Joseph P. en

Grado:

El cliente no dejó un comentario.

Julie M. en

Grado:

The manager/owner didn't seem to know how to operate the computer. I had reserved the truck online to reduce time in the office but it actually took longer.

Terry M. en

Grado:

The staff was very friendly and knowledgeable. Excellent experience!

pamela E. en

Grado:

Everything was easy and the owner and his staff were friendly and very informative. Awesome experience.

Mark P. en

Grado:

This was the second location I had to try. The first location, Plattsmouth NE, had an inoperable lock box and I could not secure the truck. Once there, the Council Bluffs location was very accommodating. Not the fault of the location, but uHaul had promised me compensation for having to go to a new location, but it never transferred. If promised something like that, make sure it makes it to the new contract!

Steve M. en

Grado:

El cliente no dejó un comentario.

Pamela M. en

Grado:

Staff at this location was very friendly and helpful. I will rent from this location again.

Michael S. en

Grado:

Everyone was super helpful, thank you

Gene F. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

Jack J. en

Grado:

very convenient

Augusta C. en

Grado:

The storage unit was easy to find, had plenty of space and was clean.

Randy M. en

Grado:

Outstanding customer service. All employees were professional and helpful.

Jeanette S. en

Grado:

Everyone was so incredibly helpful.There were several logistical worries that needed to be worked out; and U-Hauls staff was brilliant in alleviating all my concerns. Thank-u!

Gail S. en

Grado:

Very helpful!

Gail P. en

Grado:

Mr Danner was super awesome and helpful!

Patrick M. en

Grado:

Good people

Jeanette S. en

Grado:

Absolutely fabulous service. I didn't get the name of the gentleman that helped me, but he listened patiently and helped me come up with a storage solution! Thank you!

jerry c. en

Grado:

Great service from start to finish.

Michael B. en

Grado:

Great location with excellent staff.

Juan L. en

Grado:

Good customer services

Mindy M. en

Grado:

Very professional, smiled great customer service

Freddy H. en

Grado:

He was a new employee but was knowledgeable and helpful.

Ray B. en

Grado:

Good people

kirk C. en

Grado:

The staff at the Council Bluffs’ office were super helpful and friendly! I highly recommend them!

betty t. en

Grado:

Thanks for delivering I-Pod a week early!

Dane B. en

Grado:

Best in area hands down

Josh C. en

Grado:

Staff at this uhaul location in Manawa was very helpful as well as understanding. I would definitely recommend this location to anyone.

Sam R. en

Grado:

I was pleased with the service I received from this place along with the convenience of there mobile u box it worked perfect for my move thanks I highly recommend this company and there mobile u box

STEVEN C. en

Grado:

There was always new staff everytime we stopped in. Some were not friendly and would argue with customers. That's when new staff would show up. Feel like I never saw the same person twice.

carrita s. en

Grado:

When I went to get things from my storage unit there were screws on their road, needles to say I ran one over that cost me to need a new tire and $216. I'm A single mom i can't afford this crap!! Very

Ray B. en

Grado:

These people here have been great to me help me out a lot I'll continue to do business with them

ronald Linda b. en

Grado:

Excellent service including pick up when done

Adrian S. en

Grado:

Did have a problem paying over the phone. Employee said payment went through when it didn't.

justin t. en

Grado:

This email is not Justin t. Quit emailing me bills.

rick s. en

Grado:

Staff was excellent and facility and equipment was good. Small glitch with the check out software, it overcharged significantly the first time through but was corrected when I pointed it out.

sherlene e. en

Grado:

During heavy rains water got in our unit. We kept things off the floor so nothing was ruined.

david j. en

Grado:

UMMM, let's see if I can type something with less than 200 characters. Well I was given a small on end space. it was convenient enough for me to get in and out when needed. The staff was helpful. Thnx

JOEL D. en

Grado:

Great Experience

FRED L. en

Grado:

Grounds & office were clean but the amount of dust that accumulates inside the storage unit is was extreme. Access hours not always convenient.

BRENDA C. en

Grado:

The girls working were great very friendly