Customer Reviews for U-Haul Moving & Storage of I-80 & Manawa

4,884 reviews

721 32nd Ave   Council Bluffs, IA 51501
(I-80 Lake Manawa Exit)

(712) 366-9401

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(712) 366-9401

721 32nd Ave
Council Bluffs, IA 51501
(I-80 Lake Manawa Exit)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The chick with the tats at the desk.......SUPER HOT!!!

Christopher b  |  Overall Experience 
Rating:
4.0

Staff were so helpful and kind every time I visited. I highly disliked the early closing hour of 6pm. It just is not feasible to get to the storage unit with the hours provided. I wish there was a way I could have still visited during daylight hours.

Victoria E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Larry A  |  First Impressions 
Rating:
5.0

The attendant was more than helpful! Very friendly and she helped us every step of the way. Good experience.

John P  |  First Impressions 
Rating:
5.0

Staff was awesome

Alisha H  |  Overall Experience 
Rating:
5.0

The staff was always helpful and easy to work with.

Janet R  |  Overall Experience 
Rating:
5.0

The staff was very friendly and handled my rental professionally...

Billy B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel B  |  Overall Experience 
Rating:
5.0

The antenna for the key Faubourg entry . Needs to be longer. And I think visible on top of the gate post.

Billy B  |  First Impressions 
Rating:
5.0

Thank you for great service.....everytime!

CHRISTINA O  |  Overall Experience 
Rating:
2.0

Considering I was kicked out surprisingly by the police and denied access to my belongings except to get out. I moved in 8 yrs ago only because I needed to have access 24hrs a day as i have 24hr roadside assistance business and need different tools all hours of the day. Recently this location had discontinued its 24hr access w/o warning .Due to "sketchy sh*t", what I was told and access was only allowed while employees were on site. Instead of advertised 5am to 10pm per website. 1st time with one this particular male manger (the only employee that is the reason for review) he told me they were closed come back in 2-3 days (snow storm ) I have outside drive up access and rarely ever came during business hours this person aggressively came to my window and asked me" what I was doing here we are closed". And lost out on business as I wasn't able to get tools to help this broke down semi on I-80. And the second time with this same manger I came in Sunday morning around 10am as instructed and my gate code was not working (It was as if the gate was not turned on for access like when they are closed ) so I waited patiently in my vehicle and this manager was in the lot appeared to be overwhelmed by truck rentals in and out and told me to move I'm in the way so after 20min or so he comes out of the office throws his hands up saying the "gate is broke I got Phoenix on it". I got out of truck and walked over to him as I was with a passenger and didn't want to make a scene. I asked him how long this access issues we be going on for as he is costing me business I'll have find somewhere else put my stuff, why he couldn't just unlock the walk thru gate and can just walk in. This is when he snapped off and told me would open and I go back and figure out where I was going to take my sh*t. I then I asked if he was kicking me out after rent for 8+ years ($10000+) in rent. I immediately left in disbelief as to what was this issue with this guy. A day or two later I came to get some parts and with 10min three different police stormed my unit as if I was trespassing and escorted my off the property and me I was not supposed to be here so I left immediately. And was denied access until I was moving out. Besides this one male manager I have no problems with all other employees and were always friendly and professional. Besides a nail or six in the parking lot picked up in a tire or four couldnt prove they were from this lot but picked 30 to 40 over years just around lot. I would of took my IMPORTANT business needs home to accommodate this access issues and continued to rent. But wasn't an option after reviewing the online review's I see this person is consistently treating customers and potential customers this way I found unit with in a mile for half the price same size with 24hr access so I'm in a all round better place. Mallory was the best manager this location could of had and was always delighted when I interacted with her. I hope this helps any one to visit here to be prepared.

jeff m  |  Overall Experience 
Rating:
5.0

Nicole and Tina were fantastic. They helped me get things in truck and the young man Thursday night (I'm sorry I can't remember his name) stayed late for me since I got there at 5 min to close for boxes. He helped me pick out which ones I needed and carried them to my car.

Pauali F  |  First Impressions 
Rating:
5.0

Top notch. The employees are a class act. I've been alive 55 years and the experience with your business was one of the best. They deserve a raise.

Christopher b  |  First Impressions 
Rating:
5.0

The staff helped from the time I arrived from Texas until I was able to move everything out on 4/6/24

Katharine S  |  Overall Experience 
Rating:
5.0

Wonderful staff, and extremely helpful to me when my circumstances were very difficult after the death of my husband. I will definitely use them again if I have the need, and recommend them to everyone who has a similar need! Best U-Haul I have ever used!

debbie c  |  Overall Experience 
Rating:
1.0

please contact me. horrible experience.

Celeste P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacquie P  |  Overall Experience 
Rating:
3.0

I have contacted a lawyer about the issue with Michael and my unit being auctioned yesterday.

Cheryll R  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ROBERT F  |  Overall Experience 
Rating:
5.0

The staff at this location were absolutely amazing. Super friendly and helpful. Thank you for all you guys do.

TINA T  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Zachary s  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Cordero S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brody W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Everett G  |  Overall Experience 
Rating:
5.0

The staff is always polite and helpful. Always a nice chat.

Rubin R  |  First Impressions 
Rating:
1.0

The manager, I think her name is Ms. Carver, at location 721 32nd Ave Council Bluffs, IA was rude on numerous occasions. On the phone and in person. She is the reason I moved my stuff out of there. All the other staff was very nice and helpful.

Angela P  |  Overall Experience 
Rating:
5.0

Great customer service. Will recommend to friends!

katharine K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Katharine S  |  First Impressions 
Rating:
5.0

Loved the staff they were so welcoming. Definitely will use again in the future! Merry Christmas!!!🎄🎁

kelly w  |  Overall Experience 
Rating:
5.0

Tina was fantastic!

Kara S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Grant W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kurbie s  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jennifer m  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Josefina H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julia S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heidi K  |  Online Move In 
Rating:
1.0

Everything was very nice well taken care of and everybody was very nice and I will recommend it and I may use it again thank you so much

Barbara P  |  Overall Experience 
Rating:
5.0

The constant increases in rent was an inconvenience !

Barbara R  |  Overall Experience 
Rating:
5.0

It was easy to obtain this storage unit! Which was perfect for me at the time I needed it. Everything was ready to go. I had a situation where I was charged the first month, even though it was supposed to be free. I called and the staff took care of it immediately and made it right. Everything was effortless renting through them. The unit was clean, secure, and the staff was running it efficiently.

Sarah P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeri S  |  Overall Experience 
Rating:
5.0

Fast friendly staff and great equipment.

Grant W  |  First Impressions 
Rating:
5.0

My only complaint was the price every month. I found that to be the ONLY reason I wouldn’t recommend UHaul. Otherwise I’d absolutely recommend.

JESSICA R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dylan S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharla P  |  First Impressions 
Rating:
5.0

Uhaul came through for us when we needed immediate help. We had not planned on needing anything from Uhaul so we had no reservations. Not only did they go above and beyond for a trailer last minute but they also gave us a storage unit free of charge for the first month. When we got to the unit it was to small. So once again Uhaul came through last minute and got us a bigger unit. I would 💯 % recommend U-haul. 👌 P.S. Pensky wanted over $1000.00 for the same thing that Uhaul got us for $127.00. Just saying.

Vonda B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dustin J  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jeremy B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dustin J  |  First Impressions 
Rating:
5.0

The staff there was great and very helpful. U-Haul as an overall company, Sucks! I will never ever even consider using U-Haul in the future. On Apr 27th we needed to check out of a hotel and had acquired a good bit of stuff and needed a truck to move everything. First I had enough money for the truck and the mileage but not the deposit that was being required... A friend ended up helping me out with money for the deposit so I went back and started the process of renting the truck. Toward the end of the process I was told that I had to call this number to clear something up before they could rent the truck to me. I ran into this once before about 2 months prior, which I cleared up within 10 minutes and rented the truck and was on my way. I have rented three or four trucks since then so I was a little confused as to why I was having to go through this process again but nonetheless I called and come to find out that U-Haul just decided not to do business with me anymore. Would not tell me why even though I asked repeatedly and frankly I feel that I deserve some kind of explanation, because I have rented several several trucks from U-Haul and two storage units. After getting nowhere with the representative, I rented a truck from Penske picked up my stuff at the hotel and immediately went back across the road to U-Haul and emptied out one of my storage units! Next week I will empty out the other storage unit and I will never use U-Haul ever again and I will make sure I tell my company and all my friends not to use U-Haul for their storage or transportation needs! The stress level that y'all put me and my wife through was unexcusable and I will be reporting you with negative remarks to Better Business Bureau. Kavin Cannon Kavin.Cannon@yahoo.com 531-270-9520

KAVIN C  |  Overall Experience 
Rating:
3.0

Well What I paid and all the time I've been there. I could have bought a storage unit for my own

JON H  |  First Impressions 
Rating:
5.0

Customer service was great and fast the employee that help us help another customer at the same time that was impressive.

Jennifer B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gina M  |  First Impressions 
Rating:
5.0

The staff at this location are always fantastic. I have had the need to utilize them on many occasions for both personal and work, and each time they are kind, courteous, and professional.

DALE N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROLANDA B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianne T  |  Overall Experience 
Rating:
5.0

Our storage unit was not clean after the previous renter but we just set the items outside the door

John W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas R  |  Overall Experience 
Rating:
5.0

Malory was amazing to work with. She was so helpful and made our experience amazing. Thank you again Malory for all your help

Leslie F  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Teresa B  |  Overall Experience 
Rating:
4.0

The cealing had a hole in, some water leak on some of our totes.

Floyd A  |  Overall Experience 
Rating:
5.0

Great people fast service, knowledge

Floyd A  |  First Impressions 
Rating:
5.0

I'm one satisfied customer I must say. The staff you have at the Council Bluffs IA location is amazing. I have rented U-Hauls in the pass but never had the level of customer service I had at that location. I rented a storage unit as well as a U-Haul truck and they were very helpful Ashley for one is the best Davonte and Robert was very helpful and patient with me. They all deserve something from the company for the level of customer service they all gave me and it was every single time I went in there they all was very busy with others but would still help me out. I never do reviews but I had to gave credit were credit was do. Sema M.

sema m  |  Overall Experience 
Rating:
3.0

Better maintenance to the units, door seal need replaced, dirty floor More accurate sizes of the units including door opening size. If you want an excellent rating, you have to make your self an EXCELLENT facility!

Nicholas R  |  First Impressions 
Rating:
5.0

Staff was very helpful

Scott M  |  First Impressions 
Rating:
5.0

After a very long, four days of traveling from Miami to Omaha, Brian at the front, met us with a smile, professionalism, and a refreshingly cordial attitude. We had substantial issues with the Miami crew and Brian helped and corrected those errors. We were genuinely grateful for his assistance. We also had need to interact with several other staff members at this location, each of which were professional and helpful. Thank you for such a wonderful service after a very long moving process.

DALE N  |  First Impressions 
Rating:
5.0

Everyone was incredible! Everything that could go wrong on my move did and U-Haul at Manawa worked with me .. from giving me an extra day at a low rate on my rental .. to helping me with a storage unit. I could never express my appreciation! Thank you!!

mary y  |  First Impressions 
Rating:
5.0

It was okay ok 💯💯💯💯

Kevin l  |  Online Move In 
Rating:
5.0

Easy storage. They offer repurposed truck beds as storage units without temperature control. Only difficulty is the lock at the bottom, which is difficult to reach/unlock (because it was previously elevated as a truck bed).

SARAH A  |  Overall Experience 
Rating:
5.0

Conveniently rented online and moved out online really no interaction with staff

Dennis A  |  Overall Experience 
Rating:
1.0

No credit for unused time with the storage unit

Duncan M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Aaron B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reni R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

eugene b  |  First Impressions 
Rating:
5.0

The staff was very prompt in helping me with my issue.

Kevin S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G  |  First Impressions 
Rating:
4.0

It was a pain using the clicker for getting into the storage units. The 10 o’clock end time is crazy when you are moving and may not be able to get everything out.

Paul B  |  Overall Experience 
Rating:
5.0

The staff at this location have always been very helpful when we know moving can be stress ful these employees do their absolute best to help take care of us

Brenda A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TROY S  |  Overall Experience 
Rating:
2.0

1. The gate remote never worked when we went after hours to access the unit. We’d always have to go back during business hours to get a new remote. 2. One time we showed up and the staff had put a lock on the unit indicating it was ready for another tenant. I had to go to the store and they had to come out and unlock it. 3. With any of these occurrences it seemed like it would take way to long to resolve whatever issue was at hand. It would usually take them 15 min to figure out a solution.

Zachary N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan I  |  Overall Experience 
Rating:
1.0

They don’t report that I live that unit and then try to charge me for another month payment

Ramon M  |  Overall Experience 
Rating:
4.0

Overall they've always been fair and nice people with helping. However; I feel the prices on storage are a little much!

Pam P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TROY S  |  First Impressions 
Rating:
5.0

The staff made things right when the computers screw up. Thank you, Taylor Cavanaugh, for your help.

John H  |  Overall Experience 
Rating:
5.0

Did not cancel moved into a bigger unit still with U-Haul just system act up

Joseph M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M  |  Overall Experience 
Rating:
4.0

The only problem I had was that I was supposed to have 24-hour access and I came there one night at 10:15 and the gate would not open. This was why I obtained storage elsewhere. Also, the required padlock was very difficult to unlock. It took several minutes of struggle every time I tried to open it. I was able to rent a garage that is literally six times the size of my Uhaul unit, for $18 less a month. My Uhaul unit was way overpriced for its size. The location and layout of the facility was very convenient, and your staff was friendly and helpful.

Deanna B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARAH A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teri k  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa B  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

jeffrey k  |  Overall Experience 
Rating:
5.0

Guy that helped me was super helpful!!

gage g  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CANDICE B  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER W  |  First Impressions 
Rating:
4.0

The only thing that was upsetting to me was. Because my storage door had issues and I'm a diabetic and became over heated in the wait time for office to fix it. Hoping I'll be able to get in it ok.

Pam P  |  First Impressions 
Rating:
5.0

Thanks

Jeff O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reni R  |  First Impressions 
Rating:
4.0

I work nights & there fore sleep during the day. I would like later access. The world doesn't revolve around my schedule though. It's all good.

David C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

diane d  |  First Impressions 
Rating:
5.0

Gracias a louis (Luis ) que me asistió en todo momento un excelente servicio al cliente

NORMA K  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Zachary M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reba R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Oathie R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew K  |  First Impressions 
Rating:
3.0

The only thing that was gross was the used Condom that I found. I appreciate that you looked at the cameras to see who likely shoved it in the unit. You all were helpful and great to work with.

Natalie E  |  Overall Experience 
Rating:
5.0

My belongings are kept safe and the gated entry love it

MATTEW O  |  Overall Experience 
Rating:
5.0

The restrooms were extremely clean. Very friendly staff.

Chuck W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Craig K  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

christy g  |  Overall Experience 
Rating:
5.0

The lady who helped me was and always has been so helpful and always jumped on any thing I needed without hesitation. Always listened to any thing I needed and without hesitation always helped and with out time passing by or having me come back or call back, she's always fixed or resolved any issue immediately." My storage and belongings were equally as important to her as much as they are to me. " It's how she always handled it. U-Haul manawa is def. A great place that's definitely all for the customer and lending a helpful hand. Thank you guys... I'd recommend Uhaul manawa to anyone needing a safe secure place to store your life. Worry free Very secure Very convenient Location is perfect !!

Amanda C  |  Overall Experience 
Rating:
5.0

I still have a big storage with you & im very satisfied with the storage I will always be doing my business there

Kimberly P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natalie E  |  First Impressions 
Rating:
2.0

The cost of the unit and the lack of cleanliness would be why I would not recommend this facility.

martina h  |  Overall Experience 
Rating:
5.0

Excellent service as well as exceptional customer service. Best experience I've had to date.

Sarah A  |  Overall Experience 
Rating:
5.0

Everything was perfect, from checking in for my truck and unit to returning everything was super nice and easy.

Devin O  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

HAYLEY M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kalala L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jacob d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tabitha W  |  First Impressions 
Rating:
3.0

The gate was open or broken most of the time. I was paying extra 10 dollars a month for a key to have access after hours and it was broke most of the time. They should of took that 10 dollars off my account knowing that the gate was broke The card reader really never worked. The staff was always very helpful and polite. I didn't like the fact that almost ever 6 months my rent would go up because uhaul did work to the property I shouldn't have to pay for uhaul to upgrade their property. I was there 6 years if anything I should of got some kind of discount.. One of the main reasons I got all my stuff out is because the cost always going up and I couldn't even get a discount when I rented a truck.

Emily A  |  Overall Experience 
Rating:
5.0

Friendly staff was helpful, and despite a skin condition i have that normally garners negative reactions from many staff members elsewhere, here i was never treated less than any other customers. Even when i broke a key off in my lock, the staff was helpful and friendly for/to me. Definitely suggest this over all other storage options in council bluffs. Alsothe first month rent free after renting a uhaul truck was immensely helpful and a wonderful option i hope stays part of the business model.

Cory K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nicole S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kalala L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven P  |  Overall Experience 
Rating:
5.0

Manager is amazing. Very helpful.

Kristen G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

candace w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeff t  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Doug M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shannon H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Transitions b  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jeff c  |  First Impressions 
Rating:
5.0

Always very satisfied with the service i receive from the uhaul company in manawa. They have helped me out and are very friendly and helpful.

TANYA M  |  Overall Experience 
Rating:
5.0

Nice and clean and good to see it open 24 hr

Marvin B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sara F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nicole S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Courtney A  |  Online Move In 
Rating:
4.0

The young lady was very friendly and extremely polite.

bernadette w  |  First Impressions 
Rating:
5.0

Always had great and friendly service here.

Scott M  |  Overall Experience 
Rating:
4.0

Overall we had a good experience. While our contents got extremely dusty while in storage, when we closed out the unit and discussed this with the manager she was quite understanding about this and the other minor issues we had experienced and went above and beyond to correct the issue.

SCOTT J  |  Overall Experience 
Rating:
5.0

Kaylin and the other employees were pleasant and helpful.

Kenneth M  |  First Impressions 
Rating:
2.0

We could not even lock our unit. After being told it would be taken care of multiple times, we tried accessing our unit 4 different times and we were unsuccessful. We still have yet been able to access our unit to move things in.

Aaron K  |  Online Move In 
Rating:
5.0

The staff and the management are very knowledgable, helpful, and friendly on every visit. I most definitely would and will recommend UHaul to friend

James R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kenneth c  |  First Impressions 
Rating:
5.0

The entire team was dedicated to providing great customer service. My move was not easy and they were very accommodating to my changing needs. Even when it meant that I had to go to another facility, they were understanding and helped me out. I’d recommend this team to anyone. They helped make up for a poor experience I had in North Dakota. Thank you and great job!

Trevor M  |  Overall Experience 
Rating:
5.0

I rate the manager’s performance at 125%. Staff is friendly too.

Andy B  |  Overall Experience 
Rating:
5.0

The access code is inside the sliding gate?

Kirk K  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

RANDALL C  |  Overall Experience 
Rating:
5.0

I have always rented a Uhaul at this location and the staff is amazing and Very respectful. When I rented a storage unit from them, it was clean. They always were very nice. If I need a storage unit or Uhaul in the future I’ll definitely go to this location.

Amanda B  |  Overall Experience 
Rating:
5.0

Great staff! Efficient and courteous as can be.

Sean F  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KIRK A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DUAINE M  |  First Impressions 
Rating:
5.0

Thank you and I will definitely recommend people to you

Sylvia N  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Becky W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Deborah A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard H  |  Overall Experience 
Rating:
5.0

If I or anyone I know need a storage unit or a truck I would highly recommend this facility

brad v  |  Overall Experience 
Rating:
5.0

Robert was very good to work with and very helpful

brad v  |  First Impressions 
Rating:
5.0

Robert was very helpful in making the selection on the right sized unit to rent.

Richard H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darren O  |  Overall Experience 
Rating:
4.0

Wish hours were like an hour later . Much easier since most people don't get off work till 5 or six anyway.

Krystal F  |  Overall Experience 
Rating:
5.0

They were very helpful and everything went smoothly.

TJ T  |  First Impressions 
Rating:
5.0

Extremely helpful in getting me on the road. Above & beyond accommodating!

Virginia P  |  Overall Experience 
Rating:
5.0

Above & beyond helpful. Robert & friends were super!

Virginia P  |  First Impressions 
Rating:
1.0

Lost my reservation. Agent was not able to accurately advise on what I needed. Driveway in front of the storage unit was VERY icy.

Melissa C  |  First Impressions 
Rating:
5.0

Serve was excellent. Facilities are well maintained.

Tiffany C  |  First Impressions 
Rating:
5.0

All locators I used were extremely helpful and cooperative!

Elizabeth B  |  Overall Experience 
Rating:
5.0

Always helpful, friendly, and professional staff great prices I’ve dealt with uhaul for awhile and if I needed to would go right back great pricing great staff making life a lot easier.

Mike W  |  Overall Experience 
Rating:
4.0

Uhaul staff and equipment is always in hreat condition with me

LINDA C  |  Overall Experience 
Rating:
4.0

Robert was great. He was literally running the show as others worked the desk at check out. Very efficient

stephen n  |  Overall Experience 
Rating:
5.0

The manager made my experience the quickest & easiest I've ever had with U-Haul!

SHERRI S  |  Overall Experience 
Rating:
5.0

Very pleasant staff easy to work with and met all my needs.

kelly w  |  First Impressions 
Rating:
5.0

Robert was so helpful and nice! So was the guy in DM -

Gail S  |  Overall Experience 
Rating:
5.0

Awesome place!

STEPHANIE N  |  Overall Experience 
Rating:
4.0

very convenient

Jack J  |  Overall Experience 
Rating:
5.0

The storage unit was easy to find, had plenty of space and was clean.

Augusta C  |  First Impressions 
Rating:
5.0

Outstanding customer service. All employees were professional and helpful.

Randy M  |  Overall Experience 
Rating:
5.0

Everyone was so incredibly helpful.There were several logistical worries that needed to be worked out; and U-Hauls staff was brilliant in alleviating all my concerns. Thank-u!

Jeanette S  |  Overall Experience 
Rating:
5.0

Very helpful!

Gail S  |  First Impressions 
Rating:
5.0

Mr Danner was super awesome and helpful!

Gail P  |  First Impressions 
Rating:
5.0

Good people

Patrick M  |  Overall Experience 
Rating:
5.0

Absolutely fabulous service. I didn't get the name of the gentleman that helped me, but he listened patiently and helped me come up with a storage solution! Thank you!

Jeanette S  |  First Impressions 
Rating:
5.0

Great service from start to finish.

jerry c  |  First Impressions 
Rating:
5.0

Great location with excellent staff.

Michael B  |  Overall Experience 
Rating:
5.0

Good customer services

Juan L  |  First Impressions 
Rating:
5.0

Very professional, smiled great customer service

Mindy M  |  First Impressions 
Rating:
4.0

He was a new employee but was knowledgeable and helpful.

Freddy H  |  First Impressions 
Rating:
5.0

Good people

Ray B  |  Overall Experience 
Rating:
5.0

The staff at the Council Bluffs’ office were super helpful and friendly! I highly recommend them!

kirk C  |  First Impressions 
Rating:
5.0

Thanks for delivering I-Pod a week early!

betty t  |  Overall Experience 
Rating:
5.0

Best in area hands down

Dane B  |  Overall Experience 
Rating:
5.0

Staff at this uhaul location in Manawa was very helpful as well as understanding. I would definitely recommend this location to anyone.

Josh C  |  Overall Experience 
Rating:
5.0

I was pleased with the service I received from this place along with the convenience of there mobile u box it worked perfect for my move thanks I highly recommend this company and there mobile u box

Sam R  |  Overall Experience 
Rating: