Customer Reviews for U-Haul Moving & Storage of I-80 & Manawa

4,731 reviews

721 32nd Ave   Council Bluffs, IA 51501
(I-80 Lake Manawa Exit)

(712) 366-9401

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(712) 366-9401

721 32nd Ave
Council Bluffs, IA 51501
(I-80 Lake Manawa Exit)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Larry P. 
Rating:
5.0

The staff at this location were absolutely amazing. Super friendly and helpful. Thank you for all you guys do.

TINA T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Mallory (I think that's her name) was friendly, helpful and hard-working. I really appreciated her bright attitude and helpful advice to an old guy (me!) who hadn't rented anything in a long time! Bless her heart!

MICHEAL H. 
Rating:
3.0

Customer did not leave a comment.

Zachary s.  |  Online Move In 
Rating:
5.0

I

ashley C. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Excellent customer service

Craig S. 
Rating:
5.0

Customer did not leave a comment.

CESAR R. 
Rating:
5.0

The woman that helped me was great.

Bob V. 
Rating:
5.0

The general manager was amazing. She was very courteous, charismatic and accommodating. The equipment was dirty though.

Chris D. 
Rating:
5.0

Customer did not leave a comment.

DAVID O. 
Rating:
5.0

Customer did not leave a comment.

jason M. 
Rating:
5.0

The pre-check-in option makes this process so easy. I was in to pick up and drove away in about 5 minutes. Same with the dropoff. In 5 minutes I was back in my car and driving home. rates are reasonable as well.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

timothy H. 
Rating:
5.0

They were very helpful and nice. Pleasant experience.

Jeff F. 
Rating:
5.0

Customer did not leave a comment.

eric H. 
Rating:
5.0

I ended up in the hospital for a few days and tryed to get a hold of them on the day it had to be back.and it was difficult to talk to someone so i had to try tge chat thing the next morning the day after that a lady called me said they were gonna call it in stolen i was in the hospital the day before they charged be 498 dollars and said I had till before 330 to have it back mind you I just got outta the hospital for a minor stroke they told me it was 19.99 a day plus milage i added it all up and it wasnt 498.

tanya C. 
Rating:
5.0

The kind and passionate service I received from Mallory was more then I could have imagined. She made my transition so much easier on me. So MALLORY AGAIN THANK YOU FOR THE EXCELLENT CUSTOMER SERVICE.

SANDREA H. 
Rating:
5.0

Customer did not leave a comment.

collin B. 
Rating:
5.0

Customer did not leave a comment.

Miranda R. 
Rating:
5.0

Customer did not leave a comment.

AARON B. 
Rating:
5.0

Customer did not leave a comment.

TERRY B. 
Rating:
4.0

Customer did not leave a comment.

Cordero S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
2.0

I asked for 68144 and got Council Bluffs. Buy a map

Collin M. 
Rating:
5.0

Customer did not leave a comment.

Brody W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keri T. 
Rating:
4.0

Customer did not leave a comment.

TERRY B. 
Rating:
5.0

Customer did not leave a comment.

Diana H. 
Rating:
5.0

Customer did not leave a comment.

Mychal M. 
Rating:
5.0

Customer did not leave a comment.

Everett G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Great friendly service and helpful with connecting and disconnecting equipment!!

Brandon B. 
Rating:
5.0

Always do a great job!

Daniel K. 
Rating:
5.0

Very friendly staff, quick service

Tiffany M. 
Rating:
5.0

The staff is always polite and helpful. Always a nice chat.

Rubin R.  |  First Impressions 
Rating:
2.0

Staff was very unprofessional, then we brought back our equipment the same day and we got charged for 2 extra days. Thankfully we are getting it refunded but not a pleasant experience.

Lenny S. 
Rating:
1.0

The manager, I think her name is Ms. Carver, at location 721 32nd Ave Council Bluffs, IA was rude on numerous occasions. On the phone and in person. She is the reason I moved my stuff out of there. All the other staff was very nice and helpful.

Angela P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jakob K. 
Rating:
5.0

Customer did not leave a comment.

CHERYLE R. 
Rating:
3.0

first of all i was suppose to get a phone call between5 and 6 pm no phone call . next no heat for over 6 hr. the heater blowout cold air. it rain the wiper where not the best. did bother to show me the inside of cab to be sure i new where everything was

Terry B. 
Rating:
5.0

Great customer service. Will recommend to friends!

katharine K.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

robert S. 
Rating:
3.0

I was harassed to get a return time and day in, yet despite 4 days being included in price and returning it in under 2, I was not given half of my money back. If this is a policy the company protects, then they are more selfish and inconsiderate than expected. Do not push your customers to get a return time in if their is no incentive or logical reasoning to me hindering and rushing myself in the moving process. Despite this the employee and location was quick, no questions asked. I drove up to returns, they came and took it, and I was politely sent off. However, I was asked over an hour later to complete check in, despite already dropping off the trailer. There seems to be a lackluster push towards completing paperwork and check ins across both locations I went to, although they are multiple states across from each other.

Jordan D. 
Rating:
5.0

Very helpful and respectful

Denis H. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
5.0

Friendly Staff!!

Duell S. 
Rating:
3.0

Customer did not leave a comment.

Robin G. 
Rating:
4.0

Customer did not leave a comment.

Katharine S.  |  First Impressions 
Rating:
2.0

I am not very happy that I got a call the day before I was suppose to pick up the truck in Harlan, IA and was told Harlan didn't have a truck for me there. Is it not your responsibility to have a truck there since I put the request in about 3 weeks ago? I am not sure I was compensated enough for the trouble and how far out of the way it was to pick up the truck in Council Bluffs instead of Harlan. Council bluffs is 40 mile where as Harlan was only like 12 miles from Avoca where I moved from to Council Bluffs. So instead of 52 miles I went 90 miles. It was inconvenient to say the least.

Heidi H. 
Rating:
3.0

Doing the contract prior to hooking up the trailer, then changing it in the system after I've left, means the paperwork I have if I get pulled over is not valid. Additionally, as a former U-Haul employee I can saw with certainty, no location should ever have only 1 employee on the clock at any one time. Having 1 employee opens you up to liability if they get hurt and there's no one there to even call for help. It also leaves your store, and cash drawers unattended with the CSR is in the lot pulling a truck, checking one in, hooking up a trailer, etc. And I can't imagine trying to install a hitch or fix wiring, with only 1 employee.

ben O. 
Rating:
5.0

Customer did not leave a comment.

Caitlin C. 
Rating:
2.0

They used no pads and many many things were ruined or scratched. They were late, and only used 5 of the 6 containers. We would never have used them. Would never use them again and they should not have been recommended to us. To anyone.

Jean A. 
Rating:
5.0

Customer did not leave a comment.

SHANNON H. 
Rating:
5.0

Loved the staff they were so welcoming. Definitely will use again in the future! Merry Christmas!!!🎄🎁

kelly w.  |  Overall Experience 
Rating:
4.0

Well a lot of times the inside of enclosed trailers floors are in need of a good power washer once over. The bottoms of everything gets pretty gross which then gets transferred to the carpet or floors of the house. I could go on…… but. Floors are the worst part by far!!

Stuart B. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Zachary K. 
Rating:
5.0

Customer did not leave a comment.

Pam P. 
Rating:
1.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Bradley O. 
Rating:
5.0

Customer did not leave a comment.

Blake M. 
Rating:
5.0

This particular location is excellent. The staff was accommodating and friendly, and the equipment was clean and well maintained. This is different than my experience with U-Haul 20+ years ago. Keep up the good work. We will come back tio this store if the need may arise in the future!

Drue P. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Put size of box first and mom's attic as a separate size!

David M. 
Rating:
5.0

Nothing everything was great

Debra S. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Josephine A. 
Rating:
5.0

Tina was fantastic!

Kara S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james c.  |  Overall Experience 
Rating:
5.0

I signed a contract for a Pick-Up truck with U haul on 11/05 and returned it on 11/07 after closing. When I signed the rental agreement the agent told me that the paperwork he gave me should be to the truck I wanted so I just took him at his word. I didn't physically do the check out report on the vehicle I just him for his word. When I returned the truck I realized I had the paper work to another truck. I wrote down all the information for the vehicle I had and first thing the next morning I called our Manawa location in Council Bluffs, Iowa and spoke with the GM Mallory Carver, who assured me that they figured it out and everything was transfered to the right vehicle and it was okay. Thanks Mallory for taking care of your customers, you've gone above and beyond for me!

Tina R. 
Rating:
5.0

Customer did not leave a comment.

Grant W.  |  Overall Experience 
Rating:
3.0

I paid 216$ for a 26 foot truck with a steering wheel that was 30 degrees off center driving down the road, and a crazy vibration in the steering wheel on the highway. It's by far the worst experience I've had yet with a rental.

Jacob S. 
Rating:
5.0

The only thing was when dropping off the lady working the front desk was rude and wouldn't put down her phone. The lady there when we picked up the uhaul great customer service great attitude and willing to help.

Randi F. 
Rating:
5.0

Customer did not leave a comment.

kurbie s.  |  Overall Experience 
Rating:
5.0

Service was fast and professional. The GM there was awesome!

Matt J. 
Rating:
5.0

Nothing, they always do an amazing process.

Daniel K. 
Rating:
5.0

The staff at the location were great, friendly, well organized and ready to assist as needed. The girls there were fantastic and made the experience wonderful.

Alysha R. 
Rating:
5.0

Customer did not leave a comment.

Kamila F. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS R. 
Rating:
3.0

Customer did not leave a comment.

nate S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
4.0

Customer did not leave a comment.

jennifer m.  |  First Impressions 
Rating:
5.0

Best costumer experience I have had in the past 20 years. Excellent staff and as busy as they were got me in and out in no time at all. they should be rewarded for their excellent customer service. Anthony Juarez 712-526-2110

Anthony J. 
Rating:
5.0

The customer service here is excellent! They were very helpful.

DENNIS M. 
Rating:
3.0

The one guy is about the most unfriendliest guy I've ever ran across. I don't think he likes his job at all. He has issues and needs some training possibly. FOR REAL!

Stuart B. 
Rating:
4.0

Customer did not leave a comment.

Laci M. 
Rating:
5.0

Customer did not leave a comment.

Josefina H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julia S.  |  First Impressions 
Rating:
5.0

Great experience. Seemed understaffed however the team there did an amazing job helping everyone.

Francis P. 
Rating:
5.0

Only 1 person working that day. If I was a manage at this store, I would've informed this person job well done. I bought him lunch on Sat. RIch

richard H. 
Rating:
4.0

Customer did not leave a comment.

Maggie K. 
Rating:
5.0

Customer did not leave a comment.

Heidi K.  |  Online Move In 
Rating:
1.0

Everything was very nice well taken care of and everybody was very nice and I will recommend it and I may use it again thank you so much

Barbara P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mindi A. 
Rating:
5.0

The truck doors wouldn't shut well. (Had to be slammed). The truck bounds a lot the shock seam to weak. Manager was very professional, and the way she handled herself even although she was busy other customers

SHERWIN P. 
Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
2.0

Customer did not leave a comment.

Darcy R. 
Rating:
4.0

Maybe change the “return with a 1/4 tank” to a half tank. I had to fill my vehicle before I left town. Nothing reflecting the location.

John B. 
Rating:
5.0

The constant increases in rent was an inconvenience !

Barbara R.  |  Overall Experience 
Rating:
3.0

I cannot answer the Drop off connections. I never went inside. The lot looked good but I followed the directions on the sign when I drove in that stated to stay in the truck and someone would help me. When the individual came out, I was just told to leave the keys in the truck and they would email the receipt. That was it. Still have not received the receipt.

Leslie R. 
Rating:
5.0

Customer did not leave a comment.

IVON P. 
Rating:
5.0

Customer did not leave a comment.

Lawton B. 
Rating:
5.0

Nothing they were quick, ready, and clean, everything came in one piece

Dominic L. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
3.0

Customer did not leave a comment.

Douglas K. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth F. 
Rating:
5.0

Customer did not leave a comment.

brian C. 
Rating:
1.0

NEVER VISITED DROP-OFF LOCATION DUE TO VEHICLE BREAK DOWN. COMMUNICATION IS AWFUL. FOLLOWUP IS NON EXISTENT.

Matthew F. 
Rating:
5.0

Really good service

Michael R. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

Shawn T. 
Rating:
3.0

Only thing to upset me I was quoted like $47 for reservation then charged me $70 at time of pick up.

Marissa M. 
Rating:
5.0

The personal at this Store are friendly and make sure you have everything.

Thomas R. 
Rating:
4.0

Customer did not leave a comment.

William L. 
Rating:
5.0

It was easy to obtain this storage unit! Which was perfect for me at the time I needed it. Everything was ready to go. I had a situation where I was charged the first month, even though it was supposed to be free. I called and the staff took care of it immediately and made it right. Everything was effortless renting through them. The unit was clean, secure, and the staff was running it efficiently.

Sarah P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary T. 
Rating:
5.0

Customer did not leave a comment.

Adam W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeri S.  |  Overall Experience 
Rating:
5.0

Fast friendly staff and great equipment.

Grant W.  |  First Impressions 
Rating:
5.0

My only complaint was the price every month. I found that to be the ONLY reason I wouldn’t recommend UHaul. Otherwise I’d absolutely recommend.

JESSICA R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dylan S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharla P.  |  First Impressions 
Rating:
5.0

Uhaul came through for us when we needed immediate help. We had not planned on needing anything from Uhaul so we had no reservations. Not only did they go above and beyond for a trailer last minute but they also gave us a storage unit free of charge for the first month. When we got to the unit it was to small. So once again Uhaul came through last minute and got us a bigger unit. I would 💯 % recommend U-haul. 👌 P.S. Pensky wanted over $1000.00 for the same thing that Uhaul got us for $127.00. Just saying.

Vonda B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dustin J.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jeremy B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dustin J.  |  First Impressions 
Rating:
5.0

The staff there was great and very helpful. U-Haul as an overall company, Sucks! I will never ever even consider using U-Haul in the future. On Apr 27th we needed to check out of a hotel and had acquired a good bit of stuff and needed a truck to move everything. First I had enough money for the truck and the mileage but not the deposit that was being required... A friend ended up helping me out with money for the deposit so I went back and started the process of renting the truck. Toward the end of the process I was told that I had to call this number to clear something up before they could rent the truck to me. I ran into this once before about 2 months prior, which I cleared up within 10 minutes and rented the truck and was on my way. I have rented three or four trucks since then so I was a little confused as to why I was having to go through this process again but nonetheless I called and come to find out that U-Haul just decided not to do business with me anymore. Would not tell me why even though I asked repeatedly and frankly I feel that I deserve some kind of explanation, because I have rented several several trucks from U-Haul and two storage units. After getting nowhere with the representative, I rented a truck from Penske picked up my stuff at the hotel and immediately went back across the road to U-Haul and emptied out one of my storage units! Next week I will empty out the other storage unit and I will never use U-Haul ever again and I will make sure I tell my company and all my friends not to use U-Haul for their storage or transportation needs! The stress level that y'all put me and my wife through was unexcusable and I will be reporting you with negative remarks to Better Business Bureau. Kavin Cannon Kavin.Cannon@yahoo.com 531-270-9520

KAVIN C.  |  Overall Experience 
Rating:
3.0

Well What I paid and all the time I've been there. I could have bought a storage unit for my own

JON H.  |  First Impressions 
Rating:
5.0

Customer service was great and fast the employee that help us help another customer at the same time that was impressive.

Jennifer B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gina M.  |  First Impressions 
Rating:
5.0

The staff at this location are always fantastic. I have had the need to utilize them on many occasions for both personal and work, and each time they are kind, courteous, and professional.

DALE N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROLANDA B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brianne T.  |  Overall Experience 
Rating:
5.0

Our storage unit was not clean after the previous renter but we just set the items outside the door

John W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas R.  |  Overall Experience 
Rating:
5.0

Malory was amazing to work with. She was so helpful and made our experience amazing. Thank you again Malory for all your help

Leslie F.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Teresa B.  |  Overall Experience 
Rating:
4.0

The cealing had a hole in, some water leak on some of our totes.

Floyd A.  |  Overall Experience 
Rating:
5.0

Great people fast service, knowledge

Floyd A.  |  First Impressions 
Rating:
5.0

I'm one satisfied customer I must say. The staff you have at the Council Bluffs IA location is amazing. I have rented U-Hauls in the pass but never had the level of customer service I had at that location. I rented a storage unit as well as a U-Haul truck and they were very helpful Ashley for one is the best Davonte and Robert was very helpful and patient with me. They all deserve something from the company for the level of customer service they all gave me and it was every single time I went in there they all was very busy with others but would still help me out. I never do reviews but I had to gave credit were credit was do. Sema M.

sema m.  |  Overall Experience 
Rating:
3.0

Better maintenance to the units, door seal need replaced, dirty floor More accurate sizes of the units including door opening size. If you want an excellent rating, you have to make your self an EXCELLENT facility!

Nicholas R.  |  First Impressions 
Rating:
5.0

Staff was very helpful

Scott M.  |  First Impressions 
Rating:
5.0

After a very long, four days of traveling from Miami to Omaha, Brian at the front, met us with a smile, professionalism, and a refreshingly cordial attitude. We had substantial issues with the Miami crew and Brian helped and corrected those errors. We were genuinely grateful for his assistance. We also had need to interact with several other staff members at this location, each of which were professional and helpful. Thank you for such a wonderful service after a very long moving process.

DALE N.  |  First Impressions 
Rating:
5.0

Everyone was incredible! Everything that could go wrong on my move did and U-Haul at Manawa worked with me .. from giving me an extra day at a low rate on my rental .. to helping me with a storage unit. I could never express my appreciation! Thank you!!

mary y.  |  First Impressions 
Rating:
5.0

It was okay ok 💯💯💯💯

Kevin l.  |  Online Move In 
Rating:
5.0

Easy storage. They offer repurposed truck beds as storage units without temperature control. Only difficulty is the lock at the bottom, which is difficult to reach/unlock (because it was previously elevated as a truck bed).

SARAH A.  |  Overall Experience 
Rating:
5.0

Conveniently rented online and moved out online really no interaction with staff

Dennis A.  |  Overall Experience 
Rating:
1.0

No credit for unused time with the storage unit

Duncan M.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Aaron B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reni R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

eugene b.  |  First Impressions 
Rating:
5.0

The staff was very prompt in helping me with my issue.

Kevin S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G.  |  First Impressions 
Rating:
4.0

It was a pain using the clicker for getting into the storage units. The 10 o’clock end time is crazy when you are moving and may not be able to get everything out.

Paul B.  |  Overall Experience 
Rating:
5.0

The staff at this location have always been very helpful when we know moving can be stress ful these employees do their absolute best to help take care of us

Brenda A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TROY S.  |  Overall Experience 
Rating:
2.0

1. The gate remote never worked when we went after hours to access the unit. We’d always have to go back during business hours to get a new remote. 2. One time we showed up and the staff had put a lock on the unit indicating it was ready for another tenant. I had to go to the store and they had to come out and unlock it. 3. With any of these occurrences it seemed like it would take way to long to resolve whatever issue was at hand. It would usually take them 15 min to figure out a solution.

Zachary N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan I.  |  Overall Experience 
Rating:
1.0

They don’t report that I live that unit and then try to charge me for another month payment

Ramon M.  |  Overall Experience 
Rating:
4.0

Overall they've always been fair and nice people with helping. However; I feel the prices on storage are a little much!

Pam P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TROY S.  |  First Impressions 
Rating:
5.0

The staff made things right when the computers screw up. Thank you, Taylor Cavanaugh, for your help.

John H.  |  Overall Experience 
Rating:
5.0

Did not cancel moved into a bigger unit still with U-Haul just system act up

Joseph M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M.  |  Overall Experience 
Rating:
4.0

The only problem I had was that I was supposed to have 24-hour access and I came there one night at 10:15 and the gate would not open. This was why I obtained storage elsewhere. Also, the required padlock was very difficult to unlock. It took several minutes of struggle every time I tried to open it. I was able to rent a garage that is literally six times the size of my Uhaul unit, for $18 less a month. My Uhaul unit was way overpriced for its size. The location and layout of the facility was very convenient, and your staff was friendly and helpful.

Deanna B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARAH A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teri k.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa B.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

jeffrey k.  |  Overall Experience 
Rating:
5.0

Guy that helped me was super helpful!!

gage g.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CANDICE B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER W.  |  First Impressions 
Rating:
4.0

The only thing that was upsetting to me was. Because my storage door had issues and I'm a diabetic and became over heated in the wait time for office to fix it. Hoping I'll be able to get in it ok.

Pam P.  |  First Impressions 
Rating:
5.0

Thanks

Jeff O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reni R.  |  First Impressions 
Rating:
4.0

I work nights & there fore sleep during the day. I would like later access. The world doesn't revolve around my schedule though. It's all good.

David C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

diane d.  |  First Impressions 
Rating:
5.0

Gracias a louis (Luis ) que me asistió en todo momento un excelente servicio al cliente

NORMA K.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Zachary M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Reba R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Oathie R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew K.  |  First Impressions 
Rating:
3.0

The only thing that was gross was the used Condom that I found. I appreciate that you looked at the cameras to see who likely shoved it in the unit. You all were helpful and great to work with.

Natalie E.  |  Overall Experience 
Rating:
5.0

My belongings are kept safe and the gated entry love it

MATTEW O.  |  Overall Experience 
Rating:
5.0

The restrooms were extremely clean. Very friendly staff.

Chuck W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Craig K.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

christy g.  |  Overall Experience 
Rating:
5.0

The lady who helped me was and always has been so helpful and always jumped on any thing I needed without hesitation. Always listened to any thing I needed and without hesitation always helped and with out time passing by or having me come back or call back, she's always fixed or resolved any issue immediately." My storage and belongings were equally as important to her as much as they are to me. " It's how she always handled it. U-Haul manawa is def. A great place that's definitely all for the customer and lending a helpful hand. Thank you guys... I'd recommend Uhaul manawa to anyone needing a safe secure place to store your life. Worry free Very secure Very convenient Location is perfect !!

Amanda C.  |  Overall Experience 
Rating:
5.0

I still have a big storage with you & im very satisfied with the storage I will always be doing my business there

Kimberly P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natalie E.  |  First Impressions 
Rating:
2.0

The cost of the unit and the lack of cleanliness would be why I would not recommend this facility.

martina h.  |  Overall Experience 
Rating:
5.0

Excellent service as well as exceptional customer service. Best experience I've had to date.

Sarah A.  |  Overall Experience