Customer Reviews for U-Haul Moving & Storage of Homestead

4,510 reviews

1050 N Flagler Ave   Homestead, FL 33030
(W Of Us 1)

(305) 248-2505

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(305) 248-2505

1050 N Flagler Ave
Homestead, FL 33030
(W Of Us 1)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Leosmany C 
Rating:
5.0

Keep on doing what you doing. I really appreciate y’all services.

Anthony E 
Rating:
3.0

Vehicle steering wheel needs adjustment. there was difficulty keeping vehicle straight

Sierra C 
Rating:
5.0

Customer did not leave a comment.

Arnel F 
Rating:
5.0

Great customer rep and seamless return and billing.

Deborah D 
Rating:
5.0

Customer did not leave a comment.

Douglas P 
Rating:
1.0

Customer did not leave a comment.

MICHELAI B  |  Overall Experience 
Rating:
3.0

We were lied to about our pick up options. Not to mention the rental costs were more then double from last year's rate. And here I thought last year's rate was over priced.

George B 
Rating:
5.0

Customer did not leave a comment.

Rosa H 
Rating:
5.0

Customer did not leave a comment.

ADRIAN R 
Rating:
2.0

Customer did not leave a comment.

Jason T 
Rating:
3.0

Only 1 person there to Rent? I waited almost 20 minutes line of people backed up to Rent UHAUL needs to another person!!!

Fernando V 
Rating:
5.0

Needs more maintenance.....

Ishmael M 
Rating:
5.0

Customer did not leave a comment.

LisaBeth L 
Rating:
4.0

Customer did not leave a comment.

Trung L 
Rating:
1.0

Extremely expensive , truck ran like crap, dolly I didn't ask for was attached by what seemed like floss and broke so I was charged for an extra 28 dollars for no reason.

Marquiece O 
Rating:
2.0

That the employees are more friendly and help the customer. We approached the location to ask and make the reservation and they did not want to help us, much less give us more information, they only told us that we could not rent a 15' truck a day before. I went home to do it online and reserved it a day before without any problem at the same location in Homestead. The boy simply did not want to support us, perhaps to do nothing and continue talking with his friends, which is what he was doing.

Cristian D 
Rating:
5.0

Customer did not leave a comment.

Michael D 
Rating:
1.0

Shame on you..the least you could do was to reimburse the money for all the trouble you caused..and not even that you did!!

Jorge D 
Rating:
4.0

Customer did not leave a comment.

Mirta E 
Rating:
4.0

Customer did not leave a comment.

marcela p 
Rating:
3.0

Had,roaches in the van...

Emilio M 
Rating:
4.0

Customer did not leave a comment.

iris c 
Rating:
5.0

Customer did not leave a comment.

Vanessa T 
Rating:
5.0

Customer did not leave a comment.

Andres B 
Rating:
5.0

Customer did not leave a comment.

Shameika N 
Rating:
5.0

Customer did not leave a comment.

Kevin N 
Rating:
4.0

Customer did not leave a comment.

stephen k 
Rating:
5.0

Customer did not leave a comment.

kim b 
Rating:
5.0

Customer did not leave a comment.

Yasiel G 
Rating:
5.0

Customer did not leave a comment.

rafael c 
Rating:
5.0

Customer did not leave a comment.

Yoan P 
Rating:
3.0

Customer did not leave a comment.

julio r 
Rating:
4.0

Customer did not leave a comment.

linda r 
Rating:
5.0

Customer did not leave a comment.

Villa P 
Rating:
5.0

Customer did not leave a comment.

fidel p 
Rating:
4.0

No comments

hipolito t 
Rating:
5.0

I was help and understood in a short period of time they made my short time to find storage and price was good. They took the time to show me how to use the key pad and all the staff was polite. Thank you for this experience 😊

Tawanda W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zoraida V 
Rating:
5.0

Customer did not leave a comment.

Martin M 
Rating:
5.0

Customer did not leave a comment.

Prudencio P 
Rating:
5.0

Excellent experience seamlessly executed.

Walter U 
Rating:
4.0

Customer did not leave a comment.

William G 
Rating:
5.0

Customer did not leave a comment.

Lazaro U 
Rating:
5.0

Customer did not leave a comment.

Joseph L 
Rating:
5.0

Customer did not leave a comment.

AUDREY W 
Rating:
5.0

Usually a great experience. They're fast when Not busy with lots of customers. So be careful at what time and day you go to rent the vehicle. Reserving is strongly suggested. The first 20' truck I got had A/C problems. They quickly switched it out for another one that was working perfectly. No problems. Ran great and returned next day without issues. I always buy the insurance. That $28 extra is worth the piece of mind.

ROBERT R 
Rating:
5.0

Always have a full tank of gas for the renter.

George S 
Rating:
5.0

Customer did not leave a comment.

Mario L 
Rating:
4.0

The app is not friendly, to many tries to do the return

GERARDO D 
Rating:
3.0

Customer did not leave a comment.

Chris D 
Rating:
5.0

Good crew

Edgar B 
Rating:
5.0

BRYAN was very helpful

KENNETH W 
Rating:
5.0

Customer did not leave a comment.

Jose M 
Rating:
5.0

Customer did not leave a comment.

robert g 
Rating:
5.0

Customer did not leave a comment.

Alexis R 
Rating:
5.0

Customer did not leave a comment.

James B 
Rating:
5.0

Excelente

Gabriel O 
Rating:
5.0

Customer did not leave a comment.

Deborah W 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H 
Rating:
5.0

Customer did not leave a comment.

FITO L 
Rating:
5.0

Great customer service

Reda N 
Rating:
4.0

Customer did not leave a comment.

RIGOBERTO J 
Rating:
4.0

The place is in clean condition and everything is in order. It's easy to see that the manager is on top of things. The girl working the counter named China is very nice and and very helpful. The only reason I don't put above average in my rating is that the manager looks overworked. He is very helpful and very attentive and the service was great, just an observation that if he does not get more help in the form of an assistant he can burn out and U-Haul could lose a valuable team member.

victor C 
Rating:
5.0

Satisfied

howard V 
Rating:
5.0

Great consumer service.

Hosea M 
Rating:
3.0

It is very frustrating that I had a reservation to pick up a trailer in key largo but had to drive to homestead. It always feels like uhaul plays a shell game with where i reserve to pick up and where I have to go to pick up.

John D 
Rating:
5.0

nothing really.

Crystal W 
Rating:
3.0

Selection of equipment was very limited. The staff was not the most professional.

Lydia Q 
Rating:
5.0

Great customer service

Reda N 
Rating:
5.0

Very well I’m Recommend this location to a friend

ALBERTO S 
Rating:
5.0

Customer did not leave a comment.

antonio g 
Rating:
5.0

Customer did not leave a comment.

BRANDON L 
Rating:
3.0

Trailer was not an inspected. One tire had a drywall screw & I had to plug the flat tire myself. The back of the trailer door had grease all around the handle. I spent an hour degreasing & washing the entire trailer! While inside the store I noticed moving blankets for rent. I was told “$5.00 to rent, $40 if you don’t return”. Two days after my completed rental, a $42 charge showed up on my bill. I called the store & an employee stated there is a $5 a day rental. At NO TIME was I told about the $5 a day rental, & nothing on the shelf were the blankets are displayed! I asked to speak to the mgr. 3 days passed & no response. I called corporate who filed my complaint & said to wait another 3-5 days for the mgr to respond. On the 4th day, the mgr (unk name) called & said there was nothing he could do!!

Shawn S 
Rating:
5.0

After hours return process took a very long time to complete using the app.

MELONY F 
Rating:
4.0

Customer did not leave a comment.

George K 
Rating:
2.0

Well first of all, maybe you need a whole new staff at this location. They are not welcoming at all. One person can't handle stressful situations. The other person runs away and smokes cigarettes in front of the building. And the manager hides in the back of the store.

Jenessale C 
Rating:
5.0

Customer did not leave a comment.

Roger M 
Rating:
4.0

Very friendly and helpful staff. Thank you!

Kathryn R 
Rating:
5.0

Customer did not leave a comment.

jeffrey p 
Rating:
3.0

Every one was super nice. Very understaffed and storage unit had a terrible mice infestation

MICHAEL S  |  Overall Experience 
Rating:
5.0

Keep personal 'chats' between employees behind the scenes, NOT in front of customers! Brian took me in to install my hitch at the last minute because another store couldn't fulfill my appointment; he did great work, and in a timely fashion! Thanks Brian!

David B 
Rating:
5.0

Customer did not leave a comment.

Angel B 
Rating:
3.0

Customer service

antonio v 
Rating:
4.0

I have been a customer for many years and will continue to do business with Uhaul. The only issue I had was with the additional charges that I received weeks after I had paid in full. Going forward I would appreciate the bill to be final at the time of return. Thanks.

Brian M 
Rating:
5.0

smooth process

marco b 
Rating:
5.0

None

Monica N 
Rating:
1.0

Did not rented the unit due that the website never informed me that the storage was on a second floor.

Roberto F  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Javier G 
Rating:
5.0

Best service, nice worker’s

Lizardo G 
Rating:
5.0

The mobile app was not very user friendly. I would not recommend using it

Maureen R 
Rating:
5.0

Great customer service

reda n 
Rating:
4.0

Customer did not leave a comment.

Raymond B 
Rating:
2.0

Customer did not leave a comment.

Edgar N 
Rating:
3.0

Customer did not leave a comment.

FRANCISCO N 
Rating:
5.0

Customer did not leave a comment.

Douglas P 
Rating:
4.0

While I gave it high ratings this place is small and some areas don’t have a. Pull through area while trying to off load a trailer makes it difficult. I will point out that Alex needs to understand professionalism in the work environment. While waiting I witnessed him with another customer and while in the middle of a transaction he paused to answer a personal call.. although it was a few seconds and he appeared annoyed it clearly was not an emergency. I thought that was disrespectful to a paying customer.

Amy S 
Rating:
4.0

Customer did not leave a comment.

Amy S  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

ALIOSCHA R 
Rating:
5.0

Customer did not leave a comment.

Douglas P 
Rating:
5.0

Customer did not leave a comment.

PAULA B 
Rating:
5.0

Nathan was very helpful. The first truck I got was damaged but he quickly fixed the issue for me. He truly saved me a lot of stress 😎🙏

Cameron W 
Rating:
5.0

Bryan was very good and professional. got it done in less than 3 HRS

Lazaro P 
Rating:
2.0

Extra equipment reserved was not in the truck and when requested my experience was less than pleasant. There needs to be more help outside for customers. I was not the only one missing things which is probably why I got an attitude.

Lacey E 
Rating:
5.0

Customer did not leave a comment.

Luis C 
Rating:
4.0

I had great experience..pest control needs more improvement

Raul G  |  Overall Experience 
Rating:
3.0

Found urine and large rodent feces on the highest boxes/totes stored in this facility. Some things could not be saved.

Joseph M  |  Overall Experience 
Rating:
1.0

There was a mouse in the storage and they didn’t add the lock they said they were going to leave in the unit. They also didn’t give clear instructions on how to get access to the building after hours. You’re only able to access certain doors. It didn’t make sense. It was also very hot in the building.

Natalie S  |  Online Move In 
Rating:
5.0

Pedro and Nathan were phenomenal in helping me, god bless

Kimberly R  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jaci W  |  Online Move In 
Rating:
5.0

Nathan and Chris were friendly and helpful.

Kingsley W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jaymee b  |  Overall Experience 
Rating:
3.0

The average rating has to do with the reservation system. I booked a “10x10x8 Split Level 1st Floor Upper Level Climate.” Upon arrival I was told that the unit I reserved and confirmed was not actually available. Instead, I was offered a similar size unit on the first floor, but was told it would be an extra $30/mo. I was then told the manager would speak with regional office in order to resolve the issue. I don’t think it’s fair for your customer to bear the burden of a faulty reservation system, especially since I called and confirmed my reservation the day prior to arrival. I am still waiting to hear back regarding a resolution. I expect U-Haul to honor the rate in my confirmed reservation which is attached. Thank you. Storage Reservation Reservation #: 787065-00111719 Move-In Date: 11/14/2023 Storage Space Reserved: 10' x 10' x 8' Split Level Description: Split Level 1st Floor Upper Level Climate Monthly Rent: $169.95 Insurance: $10.95

JOHN C  |  First Impressions 
Rating:
5.0

I want to thank you and your staff for your exceptional service and if I ever need storage in the near future I will definitely be your customer thank you very much for your outstanding service much appreciated John Richard

John R  |  Overall Experience 
Rating:
5.0

Gracias por el servicio

JESUS V  |  First Impressions 
Rating:
3.0

It was rat poop on my property

TRAVIS S  |  Overall Experience 
Rating:
3.0

The staff was friendly and the facility was clean as my son was moving in but when he want to the storage the rats and roaches damaged most of his things that he had to throw away. He took pictures hopefully he will get reimbursed he barely had anything and the little bit he had was destroyed.

MARIA L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabella A  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

FELIPE G  |  First Impressions 
Rating:
5.0

The uHaul in Homestead is so nice and the guys who work here are knowledgeable, professional, and friendly. They deserve a raise!

Pamela M  |  Overall Experience 
Rating:
5.0

Rodolfo and his team are excellent and assisted me greatly.

Stephen R  |  First Impressions 
Rating:
1.0

Everything outside the unit is good. Employees do their best and for the pay they receive I do not blame the lack of certain things. However I am uhaul employee (not at this store) and I am disappointed with uhaul. My mom rented one climate controlled unit and a regular unit and both units had rat feces which one couch got thrown away and all the bed mattresses as well of the amount of feces that was on it and it was shown to the employees before taking it out. When someone damages anything at uhaul, uhaul is quick to act but when a customers belongings gets damage they sure like to take their sweet time and redirect the call.

mercedes V  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jonny D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Natasha P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERICH A  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sharmari M  |  First Impressions 
Rating:
1.0

There was 4 staff members in the office but only one working. Two were at computers and when we asked if they could help they said no. Eventually one of them said he could. He sent a link to my phone for me to upload my drivers license (takes legitimately 1min) and walked away. We found him playing on his phone. Our checkin took 50mins when at my last location it was 5min. 50mins for something that took me 5mins to move in.

Marly S  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Maria D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FATIMA R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Galen S  |  Overall Experience 
Rating:
5.0

I had storage for over a year and I have had no problem with storage. I moved my belongings out on March 30th 2023. I don't believe I own any late fee because I spoke with the manager about the date that I was moving my belongings out and I was told that I will not be charged. Because it was 3 days after the expiration date, because I was moving on that date.

BETTY M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

william r  |  Overall Experience 
Rating:
5.0

It's a nice clean place and I like the location

Denny G  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Maria C  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

velencia f  |  First Impressions 
Rating:
5.0

Toda mi estadía fue perfecta!!! El único inconveniente fue cuando fui a cerrar la cuenta que llegue a las 5:30 pm ya estaban cerrados y fue porque el camión que iba a recoger todo llegó tarde 1 hora!! Pero siempre fueron serviciales y dispuestos a ayudar en lo que me hiciera falta… los recomiendo ampliamente tanto como almacenamiento y trasporte!!!

CARMEN H  |  Overall Experience 
Rating:
5.0

Awesome

grace g  |  Overall Experience 
Rating:
5.0

We would like to thank Nathan for going above and beyond in assisting us. He took the time to listen to us and was very caring with our situation. He definitely has the 100% customer service skills.

Alba D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hubert T  |  Overall Experience 
Rating:
5.0

The only thing the store opened a little late

Porfirio M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mariela H  |  Overall Experience 
Rating:
5.0

Great service

PAMELA J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAMEIKA W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yoel G  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LAURA V  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Camille C  |  Overall Experience 
Rating:
4.0

This facility would've received 5 stars but due to the fact that we rented a "CLIMATE" unit but when we walked into the actual storage warehouse the temperature was as hot as outside, the explanation the cust rep gave us was that the A/C had been down for a few days but she did not know when it was going to be repair, so hopefully I would get what I paid for.

Ronald R  |  First Impressions 
Rating:
4.0

I enjoyed the facility a lot. I had over night access which helped me a lot because I used to get off from work late and run in and grab things when I was moving out. One thing I didn’t like was when the fees spiked after Covid. I relocated to a different state and was able to maintain the fees until may. I payed $236 for 6 months. And from may to June I had to pay my regular fee a late fee and a hold fee totaling to $225. The prices spiked up so much after Covid I had to come close my unit because it became too much to keep track of and my valuables were in my unit so I couldn’t bare to lose them. I was stuck in a yo-yo of prices with them. That was my only complaint the staff were so friendly and kind. I appreciate the staff and the courteous help I received during my time

Edwin W  |  Overall Experience 
Rating:
5.0

Muy buen servicio!

ARIEL J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mertis M  |  Overall Experience 
Rating:
5.0

Muy buena

CARMEN H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shanna S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MICHELLE G  |  Overall Experience 
Rating:
5.0

David Lopez was fantastic.

Andrew Z  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robin W  |  First Impressions 
Rating:
3.0

Pick up day, the truck was not available. I was notified 25 minutes before pickup.

juan m  |  First Impressions 
Rating:
5.0

Great customer service and always clean facilities.

Cherelle D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARNALDO P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GRACE G  |  Overall Experience 
Rating:
5.0

I really appreciate U Haul for it's very professional service in my time of need.

BETTY M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHAMEIKA W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TODD L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAIME C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Travis C  |  Overall Experience 
Rating:
5.0

Awesome team, trucks and storage very nice.

Regina B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Guaneisha W  |  First Impressions 
Rating:
5.0

Na

Jay W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John R  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Josefa G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Travis C  |  Overall Experience 
Rating:
4.0

In general it was a good service. However, I consider that it would be better if they control the mouses that were in my storage.

ARELIS H  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

joseph u  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Perry R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha C  |  Overall Experience 
Rating:
1.0

I been there about 4 times but poor front desk workers not matter what time you get there is always only employee and he / or she have to inside and outside work bad help Tuesday afternoon I went to cancel the storage took 45 minutes to to get me

RUBEN C  |  Overall Experience 
Rating:
3.0

First I called to confirm my arrival from Key West to the Homestead location. The person answered the phone asked how they could help me. I told them what I needed. There was dead silence for about 15-20 seconds. I asked if they were still there and she rudely replied. Give me a minute, I’m looking at something. It would have been proper to respond to my request and tell me I’ll be right with you let me review your information. But when I arrived at the facility everyone was very helpful.

Jay W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Walter L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoriano G  |  First Impressions 
Rating:
5.0

My experiences with your facility employees are very good. They were prompt and always there to help find a solution to every need and I'm wo so happy they were there for me all those years. Thank you U-haul.

ROSA M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josefa G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ryan W  |  Overall Experience 
Rating:
3.0

You all are your own worse enemy. As your staff at the stores are absolutely fantastic, your customer service, follow through, communication, organization, logistics on the phone and everywhere else is the down right WORST! The left hand doesn’t know what the right hand is doing. I was on hold for 2 hours and 45 min., transferred 3 times to simply scheduled a pick up for my ubox. You all lost my box. Ran me ragged looking for it. Finally found it ONLY to find out you were holding up your end of the bargain and delivering my box to my front door unless I pay an additional $400! I went ballistic!!!! No way was I paying that, after you all promised deliver was included in my price. No way! So I had to escalate it to a supervisor, who then escalated to someone else etc etc etc. FINALLY with enough complaining I got my box delivered as promised for free. Why did you all put me through that! I don’t need that additional drama! Don’t you realize how stressful MOVING is already all on it’s own! And you wanna add to it!!!! Why? Keep your word THE FIRST TIME AROUND!

joe g  |  Overall Experience 
Rating:
5.0

the lock bar on on locker was damaged

Walter L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maribel J  |  First Impressions 
Rating:
5.0

All personal were helpful and friendly. Whatever my needs was it was accommodated. Thanks U-haul for being along time customer

Rosa m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber W  |  Overall Experience 
Rating:
5.0

No me gusto la parte administrativa

alejandra v  |  Overall Experience 
Rating:
4.0

The cashier accidentally charged me twice for a king size mattress cover :/

John O  |  First Impressions 
Rating:
5.0

Other than being charged after I turned in my unit everything was great.

Isabel N  |  Overall Experience 
Rating:
3.0

When I moved out I asked if there was some place to throw away things. I was told no even though it advertises on the website it does. I left large things I couldn’t take and then asked for it to be disposed of and let me know the amount due. I never got a response back. I moved in July and they just now closed my account.

Shawna S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barbara j  |  First Impressions 
Rating:
3.0

I utilized a moving company by the name of “KJB MOVING SERVICES” and their movers damaged my bedroom set, showed up 45 mins late causing me to return the uhaul truck late, they refuse to address the situation and stop answering my calls.

Ronnye W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sienna S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

melinda h  |  Overall Experience 
Rating:
1.0

Poor lighting , rodent infested, health hazards!!

Rosita V  |  Overall Experience 
Rating:
5.0

Definitely there are mice. Only had storage for 3 months, boxes were full of mice fecee.

Sheri M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ana S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael H  |  Overall Experience 
Rating:
1.0

40 minutes in line, only one person ahead of me. Mandatory insurance.

Kevin K  |  First Impressions 
Rating:
2.0

My furniture and boxes were damaged by mice's urine, cockroach eggs, adult and newborn. Also a liquid fell from the ceiling. The insurance paid me $1000. Almost 2 years paying rent. I lost.

ZORAIMA C  |  Overall Experience 
Rating:
5.0

excellent

Ruben A  |  Overall Experience 
Rating:
5.0

very wells attended by the staff

Ruben A  |  First Impressions 
Rating:
5.0

Thank you for all the years of keeping my property safe!

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