Comentarios del cliente para U-Haul Moving & Storage of Highlands Ranch

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Highlands Ranch

Grado total:

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Tyson S. en

Grado:

Thank you.

Amy B. en

Grado:

Everything was great - staff was helpful and the manager Jay was awesome.

Amy B. en

Grado:

Jae was amazing and helped me out so much.

Kelly C. en

Grado:

El cliente no dejó un comentario.

Christopher M. en

Grado:

Nothing special. Customer service at the desk was fantastic let me state that! Once it came time to attach the equipment it was a bunch of guys standing around not knowing what to do. Had to go back and ask if someone was going to help. Upon returning the guy disconnecting did not know that the cable for my light kit was part of my vehicle and kept trying to pull it out.

RYAN V. en

Grado:

Friendlier staff would be nice. When I returned the truck, the gentleman didn’t even say two words to me.

Linda L. en

Grado:

El cliente no dejó un comentario.

James F. en

Grado:

El cliente no dejó un comentario.

Jennifer M. en

Grado:

El cliente no dejó un comentario.

Mario A. en

Grado:

Exelent place to do business with. I am very satisfied with the services and the way I was treated as a customer. I am greatly appreciate for Jay assistance and friendliness staff.

Dawn P. en

Grado:

El cliente no dejó un comentario.

Diane C. en

Grado:

I rated the facility “Excellent” because staff was professional and friendly and met my needs.

Andrea M. en

Grado:

Awesome front desk staff who helped transfer from one unit to another hassle free!

Daniel F. en

Grado:

Friendly people Pat was so helpful

debbie r. en

Grado:

Was easy on returning of the truck fast and quick

Sheila S. en

Grado:

professionl kind

SEAN T. en

Grado:

Great place. Conveniently located. Friendly and professional staff.

Barbara B. en

Grado:

Thank you.

Cheryl U. en

Grado:

great service!

Terrie R. en

Grado:

Thank you Christian W. Appreciate you helping us get situated tell we get to move in to our apt. You even stopped your lunch to help. Great customer service. It was appreciated. Vince & Terrie Ruf

Mary K. en

Grado:

To exspencive

Agnes C. en

Grado:

I've been a storage room customer for almost two years, and it has been a negative experience--rude people, accidents made in applying payments, not an ounce of help, in fact bad treatment.

EPHRAM F. en

Grado:

You called saying that I was closing out my storage account. I said no. You said you will call me back to see if any problem with my account. No call. Some confusion!

EPHRAM F. en

Grado:

I have been doing business with your company for several years. No real issues during this period.

James A. en

Grado:

No Comments

Diane C. en

Grado:

Staff was efficient, professional, patient, thorough, friendly—everything one could ask for in a business transaction.

ZACHARY KAGAN R. en

Grado:

The lighting will put you in the dark after 10 minutes and force you to walk down the hall to activate the single motion sensor that works. The AC will never work so be prepared to sweat. Good Luck

Brian S. en

Grado:

Josh who helped us was amazing friendly and helpful Went out of his way to make the move into storage a breeze

Patricia A. en

Grado:

My furniture was stored for two years and I appreciate the cleanliness of your facility. Also appreciated the security. I would recommend this U Haul to all my friends. Thank you.

manuel a. en

Grado:

Very good customer service didnt wait very long to get what I needed

MICHAEL T. en

Grado:

The best team ever! They really helped make our move so much more efficient and bearable!

Adam O. en

Grado:

They were great

Jill J. en

Grado:

A pleasure to work with such a well run operation.

Robert S. en

Grado:

I gave my notice for cancelling my storage unit on June 6th and had to make 7 to 8 calls as well as another physical appointment and still I received a notice to pay, a late charge and a lien notice.

MICHAEL T. en

Grado:

Predictably the best ever service...as always! Thanks guys!

Meredith R. en

Grado:

Too expensive. I've moved my stuff to a facility same distance from my home, same size 5x5, climate controlled, for $21/month, versus $65 @ UHaul.

Teresa J. en

Grado:

Stephanie Krauss helped me because I needed to move out and I wound up locking myself out of my car, so she got me a phone and got me water while I was waiting for a locksmith. Great service!

melissa h. en

Grado:

The people there are so friendly especially Cassandra . She made the experience effortless gave me clear instructions . And even showed me the different options of storages available

Nitu A. en

Grado:

great experience!

Ron B. en

Grado:

Very convenient location. Easy access and very friendly staff.

Barbara B. en

Grado:

Rented a room, good service on line and in the store. Vey clean and and easy experience.

linda y. en

Grado:

Very helpfull. Needed more employee help

Maggie S. en

Grado:

Good experience

Orietta K. en

Grado:

Very happy with the everything. All the employees very courteous I will recommend this place to all my friends. Manager was very professional I have no complaint. Very good service.

Alexandra G. en

Grado:

Can't say enough how friendly and helpful the staff was here. We also rented a van at this location and had excellent service.

david g. en

Grado:

Thanks again

egle k. en

Grado:

Provides a very helpful service. Everything is so easy and convenient. Staff is very helpful as well! Thank you!

janie t. en

Grado:

Great storage facility

DIANE W. en

Grado:

Really great storage facility - great owner and employees helpful and friendly.

Maggie S. en

Grado:

The gentleman who helped me at the customer service desk was most friendly and helpful and walked me to my unit (at my request). I was very please how clean the facility is.

MONET B. en

Grado:

Very clean and convenient.

Nick k. en

Grado:

The only thing that was not convenient about my unit, was not being able to access it 24/7. Otherwise - very well maintained and staff are polite and very accommodating to their customers' needs.

John Z. en

Grado:

This U-Haul location always does a great job. I've rented 4-5 trucks here, had three trailer hitches and electronic brakes installed, and rented a storage unit. Always great service!

Pam D. en

Grado:

Everyone at UHaul went out of their way to be helpful.

Landon H. en

Grado:

The UBox I received had broken parts and had a cover that was too small. The woman working the front desk was rude/cold on the phone and did not know what she was doing on the phone or in person

Denise L. en

Grado:

kelly was professional, personable and our experience was quick and easy

Isaiah M. en

Grado:

It’s nice that the storage facility is under sureveilance and that you need a key card to get in! I wasn’t worried about my belongings at all.

HERB H. en

Grado:

I would definitly use UHaul to store my things when I need to. I stored several things there for several years and when I removed them they were in great condition. Indoor climate control is great.

Peter I. en

Grado:

Courteous and efficient staff. Convenient parking next to my ubox. Thanks!

David Q. en

Grado:

Had a recurring bill error for box storage and John Rurup took care of it immediately and followed up with an email.

Bryan S. en

Grado:

Staff is not very helpful or accomodating.

COLLETTE H. en

Grado:

Always hard to get a parking spot when wanted to access unit; very limited places for both storage units and those people wanting to rent equipment. Price went up every 6 mos without warning

kim e. en

Grado:

I appreciate that you have the option to pay extra for 24/7 access to storage but I feel like that should be included already. Closing at 7 was very inconvenient and I couldn’t afford to pay more

NILS M. en

Grado:

It can be hard to find a space at the loading area and the other parking is usually filled with Uhaul vehicles. Getting belongings can be challenging.

Patricia S. en

Grado:

The marks above cover the topic.

Stacey E. en

Grado:

Great!

Elizabeth S. en

Grado:

I would definitely use them again if I never need storage.

Janne M. en

Grado:

Organized and well done

MEGHAN S. en

Grado:

Everything was clean and easy.

Brittany S. en

Grado:

Everyone present was over-the-top helpful and knowledgeable. The check-in process was efficient and the facilities are extremely clean. Thank you for the great experience!

Kara m. en

Grado:

This is one of the worst ones yet !!! Thank god for the friendly people at the Colorado Springs one

Michelle J. en

Grado:

My uhaul box arrived in good condition and it was easy to pick up

Angela S. en

Grado:

They were great!

Jennifer C. en

Grado:

MOVING out of my unit when my key broke off in the lock. Was told it’s co policynothing they could do. I was set with truck and hired movers to help me. No waiver offered, nothing.

Gregory M. en

Grado:

We did not need to access storage at odd hours, so everything worked well and normal for us.

tim d. en

Grado:

There are multiple charges on my bank account and I have been waiting on hold for 15 minutes If this issue is not resolved immediately I will call my bank and report it as fraud and a lawyer will be

DAVID P. en

Grado:

All worked as advertised!

Justin K. en

Grado:

I had an excellent experience with UHAUL. Both the truck rental for our 1100 mile move and the use of a storage facility for a little over a month were great experiences. The staff was incredible.

todd l. en

Grado:

A+

Dana C. en

Grado:

I called 4 times to have the manger, John, call & he has not called. I asked speak to a district manager & was told John has to put in that request. I am missing things & charged $3 w/o my knowledge.

RICHARD F. en

Grado:

Always had problems finding parking to access storage because non-storage customers and employees with always park in those reserved spaces. Employees didn't seem to care.