El cliente no dejó un comentario.Natalie Millingt M.
Customer Reviews for U-Haul Moving & Storage of Great Falls West
Great Falls, MT 59404
(Just West of KFC)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.DANIEL B.
El cliente no dejó un comentario.RONALD V.
I was immediately recognized as a DAV and treated with courtesy and respect. Someone from this location could go to the store that I picked up the trailer from and give a training lesson on how to treat their customers with courtesy and respect !JAMES K.
El cliente no dejó un comentario.Andrew M.
El cliente no dejó un comentario.GREGORY S.
El cliente no dejó un comentario.CHRISTOPHER K.
El cliente no dejó un comentario.JENNIFER S.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.Kim D.
Maybe a team of welcomers/ greeters like they have at Wal-Mart that cheer for you when yiu return your vehicle, serious high fives and hugs and stuff.Paul D.
El cliente no dejó un comentario.CHARLES E.
El cliente no dejó un comentario.DAVID T.
Integrity is such an important concept and trait. A prosperous society cannot function well without it. Lack of integrity within a well-known business is sad. Specifically, my standing reservation was changed without my knowledge or consent, and the alternate vehicle was promised to me for the exact same price as the reserved vehicle, but that was not the case when billing came. I won't use this store location again.PATRICK W.
El cliente no dejó un comentario.ZOE H.
El cliente no dejó un comentario.Jeffrey H.
We started out with travis, at the 10th ave south location, thanks to his professionalism and outstanding customer service we were able to get the truck size we needed at the time we needed it from West side, we only had to go to west side and wait for like 30 min. As soon as the truck came in, west side processed everything for us, went over all the needed details and had us on our way, in exactly what we needed and all done in a timely manner. Would use them again without a second thought.PAULA B.
I liked the help with hooking up the trailer and unhooking it. 78 years old.DEEANNA B.
Staff was very nice and accommodating. Exceeded expectations.Kelly V.
El cliente no dejó un comentario.MICHAEL L.
El cliente no dejó un comentario.Rob S.
El cliente no dejó un comentario.JOHN C.
El cliente no dejó un comentario.GRANT G.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.TANYA R.
Nothing. It was super easy.Wade N.
El cliente no dejó un comentario.Larry B.
Customer service. I felt like an inconvenience and when I got home and opened the trailer, I had to sweep it out. I should have inspected it before I left.ROBERT T.
Process for returning truck is very complicated and website lags severely when checking in on cell phone. Bugs should be worked out.LEAH T.
El cliente no dejó un comentario.Leah T. | Online Move In
El cliente no dejó un comentario.Seth H.
Not sure, everything went great. Helps to have great weather and good roads.DENNIS DALE W.
Nothing, happy with service and equipmentPAUL K.
El cliente no dejó un comentario.DAVID J.
El cliente no dejó un comentario.Vera A.
I have no recommendations. I don't think anything needs improving.GERI C.
Why would you send a text, for an equipment inspection, and not tell the customer about the text & inspection. If I didn't get the general insurance, it would be 100% easy to say that damage wasn't there earlier, making me pay for it. Guess I'll try other companies in the future, as this is a shady way to do business. Like I said, my cell is with me occasionally, as I don't always carry it. Most reputable companies will do an in-person walk around, and not a text, for the customer to do..JAMES RONALD S.
El cliente no dejó un comentario.WALTER T.
Nothing.. The guys were great... helpful, friendly, efficient. Give them a raise !ROBERT EMMETT B.
El cliente no dejó un comentario.ROSE ANN M.
They forgot to make sure we had our dollyLindsey C.
Thanks for the friendly professional service.DAVID T.
Fuel level was not at uhaul expectations when picked up. Not knowing any different I continued on my way to start moving. Drove a total of 21 miles (10 mpg for a 20ft uhaul) put 3 gallons in prior to return. I was charged for 5 gallons of fuel. According to uhaul I dispatched at 11/16 tank and returned at 9/16.. only found this out after I left and double checked my receipt. I burned two gallons of fuel and put in a little over three gallons. Don't trust them... take a picture of the fuel tank gauge and any imperfections.LOGAN H.
Nice truck Quote accurate Quick in and out service AAA+++DOUGLAS S.
Employee checked me in, let him know of repairs and let me know he would fix them.Chuck W.
El cliente no dejó un comentario.STEPHANIE W.
El cliente no dejó un comentario.DELORES HASQUET K.
The truck broke down on us and then the guy tried to tell me we could be held responsible for the towing charges???MONICA NICOLE C.
Was looking for a one way trip with a truck and that wasn't an optionNICHOLAS S.
El cliente no dejó un comentario.JOHN P.
Stand behind what you tell your customers. I was told that if I knew I would be a little late that if I called to let them know that I would not be charged for a second day. I was 25 minutes late after calling and they tried charging 2 days.MARLA MAE H.
Everything a-okayHARVEY F.
El cliente no dejó un comentario.NATALIE C.
Well done !ROBERT EMMETT B.
Excellent customer service! I made my reservation online, went to get the trailer, and was in and out in 15-20 minutes.Melissa P.
Biggest complaint isn't about the locations but about how you charge for the rentals. I don't understand why I was required to pay for 4 days for a 1 way trip when I only needed 2 days. I hope I don't have to use you again, you got too much of my money this time!JARRETT J M.
El cliente no dejó un comentario.Amanda W. | First Impressions
El cliente no dejó un comentario.JASON RYOKICHI M.
The storage space is basically useless, having small does and stairs at every entranceJESSE P.
Super nice and friendly. Easiest rental I have ever had. Thanks guys!SCOTT H.
El cliente no dejó un comentario.MICHAEL L.
Our dolly was difficult to use on stairs.Stella A.
El cliente no dejó un comentario.RAELYNN J.
El cliente no dejó un comentario.Lawrence H.
El cliente no dejó un comentario.PATRICK F.
El cliente no dejó un comentario.Blair J.
El cliente no dejó un comentario.John E.
Mike was very helpful. He explained everything to me that I needed to know.MICHAEL J.
El cliente no dejó un comentario.Steven S.
El cliente no dejó un comentario.HANNAH T.
Gas was only 1/3 full. Steering wheel had a lot of play and was exhausting to drive all day. My arms got sore. The truck had 90 k miles and was so loud. Not the best truck for a 18 hour drive. We were also informed to use fuel additive which we did.JOHN C.
El cliente no dejó un comentario.Jaime C. | First Impressions
El cliente no dejó un comentario.Jaime C.
El cliente no dejó un comentario.SANDRA GRANT L.
El cliente no dejó un comentario.AMANDA S.
El cliente no dejó un comentario.TERRY R.
This place is great, THEY ANSWER THE PHONE! and they are very friendly and knowledgeable.Teri K.
El cliente no dejó un comentario.BRIAN S.
El cliente no dejó un comentario.KODE S.
Keep equipment cleaner. Staff very friendly, couldn't get a cab to pickup truck so I called location and one of the workers came to airport and picked us up.Brian V.
Very helpful this time around.Kareem N.
El cliente no dejó un comentario.RONALD S.
El cliente no dejó un comentario.GARY W.
The vehicles should be sent out with a full tank, not 13 miles left in the tank. Or this just a scam because when you drive, you can't estimate how much fuel will be used and end up paying for more fuel than is needed. Customers will need to return them with a full tank. Make the customers aware that they will be charged for a full tank if they choose not to fill the tank up.Loretta P.
We only waited about a minute or two for assistance. Very pleased about that. The truck return was super easy and quick.JAMES MICHAEL S.
El cliente no dejó un comentario.Justin S.
Excellent staff service. Very pleasant and attention to customer time needs.Tim V.
El cliente no dejó un comentario.Mike H.
El cliente no dejó un comentario.Craig H.
El cliente no dejó un comentario.Nathan L.
El cliente no dejó un comentario.WADE MICHAEL H.
El cliente no dejó un comentario.caron J.
Excellent customer service.RUSSELL S.
El cliente no dejó un comentario.EILEEN Q.
El cliente no dejó un comentario.CLINTON S.
El cliente no dejó un comentario.ROBERT C.
I was happy no extra unforseen cost, returned with about half tank fuel more than expected "my bad" in and out with in 10 or 15 minutes.BRIAN R.
El cliente no dejó un comentario.MARK H.
Love it the workers are one in a million very kind and waited with respect on what i ask for keep up the good work you are high on my list everneed you will be there to ask for it. Thanks againPAULINE L. | Overall Experience
El cliente no dejó un comentario.Nikki P.
Staff was very nice and helpful.Aurora S.
24/7 return process. I had issue was the app and web site to return truck. It had a problem finding my location. I think that customer need to be made aware to call customer service for help, if they have same problem I had. I was unaware I had to complete two step, so my location could be found. Took extra time and I was a little unhappy until I able to finally return after customer service rep helped me.KAREEM N.
El cliente no dejó un comentario.Sonya J. | Overall Experience
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Dandy G. | Overall Experience
The staff were very polite and helpful. Everything was well maintained and clean, I would recommend this facility to others.Kevin I. | First Impressions
Great customer service!Everan G. | Overall Experience
General Manager and employee both were fantastic and made the move in experience smooth sailing. Thank you again!Everan G. | First Impressions
The staff at this facility is great and the hours and ease of access is also great. The only issue is the units don't have any interior lights so it is really hard to see your stuff, and it's not climate controlled. This makes the units kind of expensive for what you get. I've paid less than that for a unit the same size that was lit inside and climate controlled. So it's not a good value for what you pay.Catherine B. | Overall Experience
El cliente no dejó un comentario.Adrian O. | Overall Experience
El cliente no dejó un comentario.Connie L. | Overall Experience
Nothing more to addJay C. | Overall Experience
Didn't know a free month of storage was available, turned out to be a blessing!Carra D. | Overall Experience
Mike was very knowledgeable. answered all my questions which helped me make a decision on size of storage and truck I needed. Nice doing business with Mike and Sam. ThanksLeslie D. | First Impressions
Excellent staff and GM, Mike.John D. | Overall Experience
Excellent service!! Very nice and helpful staff.John D. | First Impressions
Poor experience. More could have been done by UHaul to improve this. I had equipment failures on 2/2 rentals, and lack of staff follow through on storage unit. Compensation appreciated.Amanda B. | Overall Experience
Sam was very helpful and accommodating. Thank you.Orin R. | Overall Experience
Service was excellentJASON M. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!