Customer Reviews for U-Haul Moving & Storage of Gadsden

1,723 reviews

1707 Kyle Ave   Gadsden, AL 35901
(Across from the baseball park)

(256) 543-9502

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(256) 543-9502

1707 Kyle Ave
Gadsden, AL 35901
(Across from the baseball park)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

When I picked up the trailer, the kid was checking his phone more than he was helping me. He also did not do a walk around of the trailer. When I returned it, he had me back the trailer on the side of the building. Again he’s waving me back and looking at his phone. He never looked up. A young girl came out and yelled for me to stop. If she hadn’t come out, I would have hit the building. It’s sad all you can do is hire people like that.

John t 
Rating:
4.0

Customer did not leave a comment.

Thomas C 
Rating:
5.0

Customer did not leave a comment.

Mark F 
Rating:
5.0

Customer did not leave a comment.

Calbert R  |  Overall Experience 
Rating:
5.0

The truck did well but leg room is designed for a short person. I just had knee replacement surgery and my knee hurt from beginning to end.

Reggie A 
Rating:
5.0

Kimberly at the Kyle Street location is just awesome! She’s alway pleasant and helpful.

Scott D 
Rating:
5.0

This is my third time in the past two years to deal with Kimberly, the Manager — she is AWESOME!!!

TIMOTHY P 
Rating:
1.0

My thing’s were stolen out of unit that’s inside the building unfortunately they failed to do anything about it!

Kayln T  |  Overall Experience 
Rating:
1.0

The rental was made in my name but wasn’t me making the rental someone was allowed to use my information without my consent or permission

JARED G 
Rating:
4.0

Checking in was very slow, one person working the desk. Checking out took far too long, the individual assisting me was not very customer focused and very slow.

James M 
Rating:
4.0

Just keep Customer Service at the top of your list of priorities.

Harold W 
Rating:
5.0

Great Service

Shona E 
Rating:
3.0

The 2 female employees that I spoke to when renting the truck and when I picked it up were great! The truck was dirty when I got in. The gas incorrect. They corrected the gas. Got into the truck after loading and the air conditioner wouldn’t work. It finally came on in small short bursts but when I took the truck back it wasn’t blowing at all. The guy who came out to check the truck in didn’t speak and took his very slow sweet time. He didn’t really even look up from his phone and I just hoped he was doing something to check the truck in. I showed him the air and he did not say a word. I asked the manager’s name and he said it so low I had to ask him to repeat it. They went inside so after a minute, I followed them in. He handed me a new receipt. No one has reached out about the air being broken. I suggest you try a different location.

Anglea B 
Rating:
1.0

Idiot employee didn’t explain return process. Moron

James H 
Rating:
4.0

Customer did not leave a comment.

KAREN R 
Rating:
5.0

Customer did not leave a comment.

matt c 
Rating:
5.0

Customer did not leave a comment.

Rhomeka W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSELITO S 
Rating:
5.0

Customer did not leave a comment.

MARY P 
Rating:
5.0

Great customer service!

James B 
Rating:
5.0

No advice

HOWARD R 
Rating:
5.0

Customer did not leave a comment.

Teresa W  |  First Impressions 
Rating:
3.0

The wait was a bit long.

Albert M 
Rating:
5.0

Customer did not leave a comment.

RODNEY C 
Rating:
5.0

Everything was perfect

PRECIOUS D 
Rating:
5.0

Customer did not leave a comment.

MECHELEE C  |  Overall Experience 
Rating:
5.0

Best location in Gadsden. Really like the Improvements made to the truck/trailer storage areas and customer parking.

JAMES R 
Rating:
5.0

Customer did not leave a comment.

RICHARD S 
Rating:
5.0

Customer did not leave a comment.

Randall E 
Rating:
5.0

Customer did not leave a comment.

jimmy l 
Rating:
5.0

Installer was very friendly and respectful and professional. Was done by noon and back in my vehicle thanks for everything

Juan P 
Rating:
5.0

Customer did not leave a comment.

fidel c 
Rating:
5.0

Kimberly provided excellent customer service! She above and beyond to help us.

Josefina M 
Rating:
4.0

Customer did not leave a comment.

David A 
Rating:
5.0

Just keep doing what you are doing 😃

David W 
Rating:
4.0

Customer did not leave a comment.

jane p  |  First Impressions 
Rating:
5.0

Staff was professional and friendly.

Jimmy L  |  First Impressions 
Rating:
5.0

Kimberly and Cory were a please to work with. Very professional and both focused on the quality of work and customer satisfaction. I would not hesitate to recommend them and the facility.

donald g 
Rating:
5.0

Customer did not leave a comment.

natasha d  |  First Impressions 
Rating:
5.0

Great customer service

LaSandra G 
Rating:
5.0

Customer did not leave a comment.

natasha d 
Rating:
5.0

Customer did not leave a comment.

RICHARD S 
Rating:
5.0

Nothing. People there are amazing and super nice very helpful in any and all questions I had 10/10 would definitely recommend coming here.

Alyssa H 
Rating:
5.0

Customer did not leave a comment.

Deborah M 
Rating:
5.0

Free stuff🤣🤣🤣

Richard T 
Rating:
4.0

Customer did not leave a comment.

Shannon F 
Rating:
5.0

Kimberly the manager at the Gadsden, Al UHaul was great! She has been very helpful during my moving process regarding getting storage units, she was always friendly when I walked in or called, and she was very knowledgeable of the Uhaul products. Even though the prices are higher I would come back to Uhaul and will tell others to use Uhaul.

Lavunya W 
Rating:
5.0

Customer did not leave a comment.

Jessica P 
Rating:
4.0

I will never use U-Haul again. The application and corporate computer system are useless. Called customer service and although the representative was professional, the policy was useless. They have lost me a a customer. Goodbye U-Haul, hello Penske.

Olen P 
Rating:
4.0

Customer did not leave a comment.

Victor S 
Rating:
4.0

Customer did not leave a comment.

Dale M 
Rating:
5.0

Kimberly was was great she helped me get my reservation changed when I needed a different time and a bigger truck. Thanks! Super easy to pick up truck and return it.

Elizabeth C 
Rating:
5.0

Customer did not leave a comment.

Kim H 
Rating:
4.0

Customer did not leave a comment.

Patricia O 
Rating:
5.0

Customer did not leave a comment.

James S 
Rating:
4.0

Customer did not leave a comment.

Robert L  |  Overall Experience 
Rating:
5.0

Manager helped me use it for the day but still charged extra for late return even though I had it less then 12 hrs and charged me extra miles due to uhual picking the dropoff location.

Raymond S 
Rating:
5.0

Very friendly staff we dealt with. Very knowledgeable. Wished I knew her name. Last name was Helms also. No relation.

Bradley H 
Rating:
5.0

Drop off was simple and easy. Thanks!

william g 
Rating:
5.0

Very polite knowledgeable and helpful employees. Definitely recommend this location.. will do business here again for sure

Chris J 
Rating:
5.0

Customer did not leave a comment.

Priscilla D 
Rating:
5.0

Kim's awesome salesman she was very helpful sweet young lady

John B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney B  |  First Impressions 
Rating:
5.0

No problems. Staff was very helpful. I have used this location several times.

Willis K 
Rating:
5.0

None

DEBORAH M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randell P  |  Overall Experience 
Rating:
2.0

The rental was available, but the keys to start the vehicle were out of town. I had contacted the location 4 hours before the rental was to take place. I assured them that I was still doing the rental and yet the keys were not with the location. I waited 1 hour and 5 minutes to begin my departure. This is unacceptable. Not one wanted to discuss the issue with me.

charles j 
Rating:
5.0

Customer did not leave a comment.

misty b  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randell P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John W  |  Overall Experience 
Rating:
5.0

We will come back in the future if we have future need for a truck. Thank You, especially to Diego, and, Norbert!

Karen W 
Rating:
5.0

Awesome customer focused service. Great staff to work with.

Bruce U 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
4.0

Customer did not leave a comment.

Robert L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wilma h  |  Online Move In 
Rating:
3.0

Truck was not clean at all inside or out. Truck was dirty and moldy inside. Smelled of mold. I hated to touch anything in the cab. Looks like this truck has been abused for a long time, and never taken care of.

Carlene A 
Rating:
5.0

Customer did not leave a comment.

Mylikah W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheneka B 
Rating:
4.0

Customer did not leave a comment.

Brian N 
Rating:
5.0

Keep up the good work and great service!

ROBERT C 
Rating:
4.0

Customer did not leave a comment.

Brad M  |  First Impressions 
Rating:
5.0

I truly think y'all have the best staff at Uhaul of Gadsden !;Brandon is an awesome manager! Along with his workers! Norbit and Diego! They are the best young fellas! Thumbs up to these guys and Uhaul of Gadsden! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Tangela M  |  First Impressions 
Rating:
4.0

Diego went a above and beyond to make my rental experience a good one Brandon the mgr was professional and courteous Excellent staff at this location

Nathan M 
Rating:
5.0

Diego on Kyle Avenue in Gadsden was awesome!! He was so helpful! Thank you!

Teresa C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brent H 
Rating:
4.0

Customer did not leave a comment.

Holly L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Romae T 
Rating:
5.0

Customer did not leave a comment.

Samuel B 
Rating:
1.0

The manager needs to inform his staff of what he tells a customer. I was told I had to 7 pm but truck was returned at 4 pm. I still got charged an extra $44. Not cool.

REGINALD J 
Rating:
5.0

Customer did not leave a comment.

Sherry T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Malanie E 
Rating:
5.0

Customer did not leave a comment.

Steven B 
Rating:
5.0

Customer did not leave a comment.

KALLYE J 
Rating:
5.0

The guy at the counter was so helpful he was very busy but he managed to get everyone taken care of in a polite manner

dena m  |  First Impressions 
Rating:
1.0

My Unit has water damage from top to bottom always when it rains ,I thought I would be ok walking on the floor. I went in to get some things on 30th of August 2023. As I turned to leave my leg was going through the floor up stairs in my Unit. I grabbed for the ladder to get me out.

VALERIE B  |  Overall Experience 
Rating:
5.0

This was our 2nd trip to have a hitch installed on my mother's minivan for a wheelchair hauler for my step-father due to the call center ordering the wrong part our first go around. The part arrived earlier than expected so the nice guys at U-Haul Gadsden called as soon as they had the part in hand and were able to install it the very next day. Although this service is typically a drop off and come back when it's ready type, they were able to get it done quickly while my mother and step-dad waited. The service tech was able to provide my mother with a chair so she wouldn't have to stand. A huge thank you to U-Haul of Gadsden for providing swift and courteous service!!

Mary P 
Rating:
5.0

Customer did not leave a comment.

John G 
Rating:
5.0

Customer did not leave a comment.

James S 
Rating:
1.0

I was assigned a storage unit online that was not empty or available. The door was locked and I had to walk 1/4 mile to the office to get an employee to unlock the door. She dis and we found other's belongings inside. We had to walk 1/4 mile back to the office to find an available unit. The 1/4 mile back to.oir vehicle to relocate to the new unit. The new unit had a malfunctioning slide mechanism that required a hammer to open and close. The online move in process is broken and cost me time and a lot of extra steps.

Scott K  |  Online Move In 
Rating:
3.0

I returned a day early. I should not have been charged the full price. A short trip with easy offload should not be charged for the extra day unless I used it !

Steven C 
Rating:
5.0

Brandon did an outstanding job, my appt was for 0800 hrs, I dropped off the car at 0720 hrs and got the phone call at 1000hrs, car was ready. GREAT JOB BRANDON !

Richard M 
Rating:
1.0

The staff was rude and. Harassing when I questioned my 2 year contract stipulations. I was tempted to file a restraining order against your staff, Norburt due to tone and threats which his manager simply walked away.

Rosie M  |  Overall Experience 
Rating:
5.0

I was completely satisfied with my service the employees was great they was overwhelming I have no complaints and I definitely would use them again and I will refer others I will tell everybody because I Am so satisfied I had my grandkids with me they gave them the little toy box trucks U-Haul trucks the blue Banks and I'm just overwhelming and completely satisfied the way they treated my grandkids I had with me thank you U-Haul for all you done and all you do

Angela R  |  First Impressions 
Rating:
5.0

Very nice man in the front

Lashawda T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shanika R 
Rating:
5.0

Customer did not leave a comment.

larry w 
Rating:
5.0

Staff very friendly and accommodating.

Sarah C 
Rating:
5.0

Customer did not leave a comment.

John H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Faria J 
Rating:
5.0

Customer did not leave a comment.

Fred B 
Rating:
4.0

Customer did not leave a comment.

LaShala L 
Rating:
5.0

Customer did not leave a comment.

RAGAN K  |  Overall Experience 
Rating:
5.0

Great service and clean environment and nice with great attitude

Darrion R  |  First Impressions 
Rating:
3.0

The door was very weak and off track on 519, the rate increased twice in one year. Had two storage units both increased.

ANTHONY F  |  Overall Experience 
Rating:
5.0

Very nice people and very helpful and efficient

GINGER L 
Rating:
5.0

Customer did not leave a comment.

The E  |  Overall Experience 
Rating:
1.0

Was accused of damaging the trailer even though I took pictures and posted it to the portal

Tabitha a 
Rating:
4.0

The manager was spot on with his information. Very helpful and patient. Would recommend this location.

Angie T 
Rating:
5.0

I only left for financial reasons. I will continue to recommend U-Haul to everyone I know for their storage needs.

Donna W  |  Overall Experience 
Rating:
5.0

Didn't give what I wanted and rates were astronomically high. Was told I would be charged 1000.00 if I didn't bring it back. Will never go there again

Steve E 
Rating:
3.0

I am so pissed. I will not use this company again. If I need a truck I will figure something else out.

DANYON C 
Rating:
1.0

First off the the attendant was too distracted socializing with I guess his regular customers. Secondly he recommended the van for full size bed, dresser, large tv cabinet, Tv, clothes, dishes and dining table w/chairs. The full bed would not fit like he stated. Made 2 trips and a 3rd trip is needed to finish the move. This has me in utter disgust because he didn’t listen to me! He was more concerned talking to people that came in store and those sitting outside. Would not allow me to decline the insurance, wanted to use my own! Horrible service.

Sharron H 
Rating:
5.0

Customer did not leave a comment.

JOHN C  |  First Impressions 
Rating:
5.0

Diego & Norburt was very helpful

charlotte m 
Rating:
5.0

It was so easy to drive into the yard. The gentleman who checked in the truck was sweet and helpful.

Sonja M 
Rating:
3.0

Did not realize my stuff could not be accessed 24/7 and the gate would be locked at a certain time. Storage unit is in a mud hole /pool of water so it made for miserable unload not to mention hard to maneuver 26 ft U haul in and out with out hitting buildings. However the ladies checking me in were very courteous!

TAMI M  |  First Impressions 
Rating:
5.0

Nothing

Letitia L 
Rating:
5.0

Mr. Brandon and Toni was amazing great customer service

Kim H 
Rating:
5.0

Customer did not leave a comment.

Richard M 
Rating:
5.0

Customer did not leave a comment.

KARL F 
Rating:
5.0

Customer did not leave a comment.

DARLENE K 
Rating:
5.0

No issues to complain

Kathy M 
Rating:
5.0

I have no suggestions about improvement everything was excellent. I will use them again in the near future and recommend family and friends....

LAVERNE R 
Rating:
3.0

Customer did not leave a comment.

James G 
Rating:
5.0

The truck had a out headlight and has a bad shake to it at highway speeds.

Windyl J 
Rating:
5.0

Customer did not leave a comment.

Rachel M 
Rating:
5.0

Customer did not leave a comment.

Nancy L 
Rating:
5.0

Excellent customer service

AMY Z  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sergio M 
Rating:
5.0

Customer did not leave a comment.

Desmond B  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

akira c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George K  |  Overall Experience 
Rating:
5.0

Lali and Brandon had all the answers to my questions. They were professional, courteous and knowledgeable. I would recommend this facility to everyone I know!

james c  |  First Impressions 
Rating:
2.0

My property was damaged due to water, rust and mold. The entire unit leaked. And when reaching out to management for assistance with my deductible to file a claim I get a text message to just file a claim. This made my move extra stressful and time consuming because I still have to assess all the damage to keep stakes and property.

DOROTHY A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry G  |  First Impressions 
Rating:
4.0

Should be able to provide a ramp at all locations

Mike E  |  First Impressions 
Rating:
2.0

Too expensive and awful access.

Shannon H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Annette G  |  First Impressions 
Rating:
5.0

Good service all the way around.

Shane B  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

LARRY S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANNON l  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tehrin B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda S  |  First Impressions 
Rating:
4.0

The customer service is wonderful. I can't get past the odor and there isn't any lights installed inside the storage units.

VALERIE B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer K  |  Overall Experience 
Rating:
3.0

Hated climbing up the stairs but overall plenty of storage space well lit and convenient

erica d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert s  |  First Impressions 
Rating:
5.0

Mr. Cude was very helpful

Lashonta Y  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Myra H  |  Overall Experience 
Rating:
1.0

I had a rat in my storage unit and it ate through my couch and pooped over every little thing I had in there and my recliner somehow got molded. This is the second time my furniture has gotten messed up in a U-Haul and it'll be the last. I don't plan on ever using them again.

NOAH J  |  Overall Experience 
Rating:
4.0

There's old stale smell ,when you enter inside storage units.

VALERIE B  |  First Impressions 
Rating:
3.0

I would have given this facility a higher rating, but I did not have a good experience on my last visit to the facility. I'm over 60 and have issues going up and down stairs. I had a locker that I had to use rolling stairs to get into the locker. I asked 2 young workers if they could help me. I needed a little extra muscle to help me with the 2 containers I had in the locker. All they did was look at each other and say nothing. Needless to say I didn't get any help. I do hope those 2 enjoyed their lunch. I could understand if it goes against company policy to help, but they could at least have said something instead for just looking at each other. They too will be older one day and I hope they will have someone help them when they ask for help.

Rita T  |  Overall Experience 
Rating:
5.0

The help I received was phenomenal. Brandon was so awesome, kind and patient while helping me get set up with the two units I had reserved, and also while I was turning in the trailer I had rented.

Angelica E  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

robert s  |  Overall Experience 
Rating:
5.0

Very nice and professional

Jaleah P  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

LORENZO H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jill H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tamarcus u  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Matthew S  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Mary F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rita T  |  First Impressions 
Rating:
5.0

They have been wonderful to me and all the staff are great

Beth D  |  Overall Experience 
Rating:
1.0

I was very disappointed with my experience with uhaul when I was trying to move my items out I was charge a extra month even though I paid the month already. When I came to unload my items I was told to just let me know when you are done nothing about I had only one day to get my items out of storage even though I had already paid the month & was moving items out early. I will never use uhaul for storage ever again. I will also tell everyone I know what they did very unprofessional.

Sandy H  |  Overall Experience 
Rating:
5.0

Probably one of the best ones I've ever been to. Definitely in the top 10 of the many locations.

Jeremiah M  |  Overall Experience 
Rating:
4.0

I couldn't get in because I thought the code would be on my paper work....so I was locked out. The time was more than 30 minutes waiting on phone so the closing time was ten. My fault for arriving without first checking for positive entry

felecia d  |  First Impressions 
Rating:
3.0

Failed to get a usable key card to access the interior storage units. Staff said the system must have been slow and should be active later...

Keely K  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

KIMBERLY L  |  Overall Experience 
Rating:
2.0

Have not moved in, only reserved 2 months before I need it. Web Reservation System is REALLY BAD. Extremely Poor information to uhaul polices presented. I reserved it for 2 months out. Took my information and confirmed the reservation, but didnt book the storage unit and make it unavailable for someone else. Called customer service and the agent was not helpful. Spoke to manager and cleared things up. We'll see.

BRUCE U  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

lakeishA W  |  First Impressions 
Rating:
2.0

The main complaint I have is that the storage unit was hard to access. I had to use portable stairs and climb up to the storage. This is very dangerous for older people. I didn’t know that it would be so hard to load and unload the storage unit. I wish that I would have been told so that I could have found another place to store things. I had to hire younger people to load and unload due to the danger of climbing the stairs.

deborah g  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUDY W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine D  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Walter W  |  Overall Experience 
Rating:
5.0

I love this U-Haul

Mary E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARY M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tangela r  |  Overall Experience 
Rating:
5.0

Very friendly and helpful

JUDY W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Marvellus P  |  First Impressions 
Rating:
5.0

Great employees

Jeremiah M  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Donneisha W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JIMIA B  |  Overall Experience 
Rating:
4.0

Bad driveway conditions to my storage unit building E. Huge potholes....

Jennifer M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carol C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

winifred w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carol C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tancie W  |  Overall Experience 
Rating:
5.0

I love the environment

Vantenza C  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Cedbrina W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sheneka B  |  Overall Experience 
Rating:
1.0

My storage unit was infested with a rat that ate, made a nest in, and died in my things. Many of my things were damaged from the rat and unsalvageable due to the unsanitary nature of this animal. The storage unit also leaked and I ended up with water damage of my shelving and a few boxes. After going through the insurance that I paid for they only offered me $400 for the damages that amounted to several thousand dollars. I had a terrible experience with the storage unit and all of that damage was done in just a month and a half.

Natalie F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debbie E  |  First Impressions 
Rating:
2.0

The staff was all very helpful and were amazing. The storage facility was not climate controlled. It was way to hot to store anything of value in the unit. There were no lights anywhere to help moving in the unit. The building needed work done to be safe again.

Kari C  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Wendy M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael S  |  First Impressions 
Rating:
5.0

Staff always friendly and helpful.

Elizabeth P  |  Overall Experience 
Rating:
5.0

Thank u for all the help and friendliness and a safe trip

Angela B  |  First Impressions