Customer Reviews for U-Haul Moving & Storage of Fultondale

1,402 reviews

1588 Carson Rd   Fultondale, AL 35217
(Next to the highschool)

(205) 608-1103

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(205) 608-1103

1588 Carson Rd
Fultondale, AL 35217
(Next to the highschool)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lee M 
Rating:
5.0

Customer did not leave a comment.

Maryln B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

deamphra j  |  First Impressions 
Rating:
2.0

Upon moving out I realized they had broken all my dishes. Scratched up my bedroom set and dining room table. I’m pretty certain one of my TVs were removed from my unit. Whether I was 1 day or 15 days they would call numerous times a day. I had to inform the previous property manager of the FDCA because she was rude on top of aggravating. The new people were polite and helpful. Overall I would definitely never use this location again and I live twenty minutes from there.

Meshanta M  |  Overall Experience 
Rating:
2.0

Truck was late, staff seemed untrained for contingency plans

erica m 
Rating:
5.0

Nothing service was great overall.

THOMAS H 
Rating:
4.0

Customer did not leave a comment.

Jeremy W 
Rating:
5.0

CIERRIA DUDLEY was very helpful and friendly. The only problem I encountered was I had to leave and go to bank to get cash because I had a visa card and I was in a u-Haul truck that cost me extra mileage. When I called U haul the person I talked to did not tell me or I could have got cash to pay. It was not Ms.Dudley .

JAMES D  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Seth P 
Rating:
4.0

I checked vehicle in through app. A random person approached me asking for the keys and when I explained that I was being instructed to leave them in the drop box he was extremely rude. I gave him the keys and also took a picture of him in the case of something being amiss and he in return called me a “crazy bitch” Very unprofessional

Ronald M 
Rating:
5.0

Customer did not leave a comment.

Krystle W 
Rating:
3.0

We were exhausted; dropped off with NOBODY at location!! If it weren’t for Mr. James (Manager from the location we ‘picked-up’ from).. we would not have dropped off, as it was unclear that it would be safe to leave the trailer! I am a LONG time Uhaul renter, but this experience truly turned me off!

Mary O 
Rating:
5.0

Very professional, knowledgeable and eager to assist

Latisha S 
Rating:
5.0

Customer did not leave a comment.

Jessica F 
Rating:
5.0

I appreciate you and the staff. Very kind

Elizabeth H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PEGGY S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Frank C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annette W 
Rating:
5.0

Customer did not leave a comment.

Lauryn M 
Rating:
5.0

Friendly staff and an overall good experience. No complaints here!!

THOMAS B 
Rating:
5.0

Customer did not leave a comment.

TRAVIS M 
Rating:
3.0

Be friendlier, understanding when your company makes mistakes- it's best not to put your customer out, but make it more beneficial to them! Easier, less stressful.

SANDRA R 
Rating:
5.0

Customer did not leave a comment.

Ashlyn H 
Rating:
5.0

Customer did not leave a comment.

Portia H 
Rating:
5.0

Totally satisfied

Stephen j 
Rating:
5.0

Customer did not leave a comment.

Frank C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen S 
Rating:
5.0

Thank you for your professional support in

misty h  |  First Impressions 
Rating:
3.0

My whole Uhaul experience was horrible not with the specific location where my husband and I picked up the truck but we did have a issue with pickup location as well. At pick up everything was running smoothly until we paid was informed the truck was down street on the side and it was, informed the agents in store the truck wasn't where they said it was and had to waste additional time for them to finish other people transaction at the register although we paid first and felt as we got pushed back to the end of the line with having to wait again my husband was even more upset because he had to walk down the street with an appliance dolly in the cold. Uhaul change our reservation from the original location to another one and the location they changed it to no one showed up to work. Which they had to find us another location to pick up from. Drop off location was also horrible we got storage unit at the drop off location finish unloading everything and couldn't check in the truck which was at 4:09 pm store didn't close until 10pm the agent at drop off told us when we finish unloading put truck on top of the hill and bring the key to check in but he was gone, left note said he'll be back in 20 mins we sat and waoted over 20 mins which turned to 40 to 1hr. I call the phone to store which wa routed to the agent phone we assured us he had to leave and pick up his daughter from school and on his way back and was on a specific street which wasn't far. Second time when I call he told us to pit the key on the back of the truck and when he return he'll check it back in. That didn't never happen. I did call the following day reported the issue his manager Cierra went ahead and got the truck checked in, said the agen had a family emergency which no one in management was notified of and she was going to get on him. Not only did my Uhaul experience affect my husband and I but it affected other customers as well that sat outside waiting on the agent to return back which he didn't and they couldn't even get a truck to move. We sat a goal to have our keys returned back to our rental company before they close that Friday which didn't happen because Uhaul delayed our time through out that day. Never had a bad experience until 12/29/23 with renting with the company. Moving isn't easy nor a cake walk and U-haul didn't make easier on our part which should have been less stressful. To improve is to make sure your agents want to work, professional with assisting customers and don't overlook a customer after they paid they money and call for backup to upper management to have someone to fill your shift if a family emergency was to occur.

Nakesha S 
Rating:
5.0

Great service at the Carson Road Fultondale location

Joshua W 
Rating:
5.0

Friendly staff and was easy to drop off

MATTHEW C 
Rating:
5.0

Forgot the lady name but she was truly nice and friendly you can tell she love her job and I will be back when I need another U-Haul

jonnita b 
Rating:
5.0

Customer did not leave a comment.

Robert T 
Rating:
4.0

Customer did not leave a comment.

linda c 
Rating:
5.0

Customer did not leave a comment.

steven n 
Rating:
5.0

Customer did not leave a comment.

HOWARD F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alisha D 
Rating:
4.0

Customer did not leave a comment.

Ginger G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rahn S 
Rating:
3.0

Prices are RIDICULOUS. 0.79 cents a mile? That’s robbery. Never using U-Haul again.

Rebecca M 
Rating:
5.0

I received excellent and exceptional kind customer service. I shall refer this UHAUL store to all of me friends and associates. Thanks again for such a marvelous renting experience!

SANDRA S 
Rating:
1.0

Made improper charges to my card for fuel, ths truch was returned with 1/4 tank as the contract required. I was to tod to leave the truck and the attendant did not go over the truck with my. I will n I'll tide my bank to reverse these charges. I took a picture of tbs dash at the return facility with milage, and fuel. This is very bad customer support when fraudulent charges are made to my bank card without approval.. Michael Moore

mike m 
Rating:
5.0

Excellent customer service!

Jeff G 
Rating:
3.0

Small parking lot. Employees should bring vehicles to customers.

marlin p 
Rating:
4.0

Customer did not leave a comment.

elwood o 
Rating:
5.0

Smoothe service and friendly staff

Tracey H 
Rating:
1.0

Customer did not leave a comment.

Jermaine B 
Rating:
1.0

The inside of the UHaul in the back where you load your belongings was filthy with a DEAD COCKROACH in it. I had to sweep it out before I could load anything. The place was closed when I turned the truck in with no prior notice or note onthe door and I came back 3hrs early.

Kimberly M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

A D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carla G 
Rating:
5.0

Customer did not leave a comment.

lakendra o 
Rating:
5.0

I didn’t not get her name but she was very sweet and nice she wasn’t rude at all and she had a few people in line still wasn’t getting smart or rude with none of us love her personality 10 ⭐️

KEYWANDY R  |  First Impressions 
Rating:
5.0

The trailer was clean, but, No tail lights, NO BLEAKERS, NO TONG LIFT. ALSO TRYING TO LOG IN ON YOUR SYSTEM IS TERRIBLE AND NEVER WAS ABLE TO.

Danny H 
Rating:
5.0

Customer did not leave a comment.

Tonya D 
Rating:
5.0

Customer did not leave a comment.

JASON T 
Rating:
5.0

Everyone was nice and the manager was awesome as well.

ANTUAN C  |  Overall Experience 
Rating:
5.0

Very pleasant experience

Fred K  |  Overall Experience 
Rating:
5.0

The attendant was very helpful, it was s very pleasant experience. I will use this store for future storage needs

Lisa H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sally O 
Rating:
3.0

Customer did not leave a comment.

Bernardo p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PEGGY S  |  First Impressions 
Rating:
5.0

This is the only place that I am ever going to use for my storage needs. Staff is always friendly and service is always fast

Opal R  |  Overall Experience 
Rating:
5.0

Nothing. Helpful, friendly, courteous staff. Good prices. Had what I needed.

Michael B 
Rating:
5.0

Customer did not leave a comment.

Sequoia B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sequoia B 
Rating:
5.0

Customer did not leave a comment.

Matthew C 
Rating:
5.0

Customer did not leave a comment.

Marc M 
Rating:
2.0

The van smelled very strongly of cigarette smoke. There was no getting the smell out

Jodie S 
Rating:
4.0

They came thru for me ,when the one I had reserved already decided to close on me before I got there . They were also cheaper in price than than the one I had reserved! So thank u u-haul

Angela D  |  First Impressions 
Rating:
1.0

I just issues all the way around. With picking the truck up, and dropping it off, to be giving the wrong truck

Jeremy B 
Rating:
3.0

Customer did not leave a comment.

Randy H 
Rating:
5.0

Extremely helpful staff

Reagan H 
Rating:
5.0

Customer did not leave a comment.

Tawana J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan W  |  First Impressions 
Rating:
2.0

Pin pad seldom worked so cash was required, then I had to request a receipt. The dumpster was not available, in addition, 10.00 dollars per day late fee is ridiculous.

CHARLES M  |  Overall Experience 
Rating:
5.0

Great overall experience

JERMAINE J 
Rating:
5.0

Customer did not leave a comment.

Robbie J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jamaria C  |  First Impressions 
Rating:
5.0

The Fultondale facility is great. The online process of obtaining the storage spot was convenient and easy to use. The employees and manager at this location are very professional and friendly.

Christopher E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eileen F  |  Online Move In 
Rating:
5.0

Excellent service

Robbie J 
Rating:
5.0

Cierra is extremely helped and professional

bridget B  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Tawnia R 
Rating:
4.0

Service was great. Staff was extremely friendly and timely. However, my rental did not have air and driving over 400 miles in a day was harsh. Unfortunately I was in a bind and there was nothing available within 50 miles. Have the maintenance crew come service the trucks often would be my suggestion, it shouldn’t fall back on staff to have to deal with mad customers bc of the unfortunate.

Nicole B 
Rating:
2.0

I reserved a trailer for 12:15. I showed up and hooked up to the only trailer available at 12. It took the workers until 1:20 to let me leave because it wasn't the right trailer & no one in charge would answer the phone so that I could leave with the trailer they had.

Ben M 
Rating:
5.0

Customer did not leave a comment.

Tavares G 
Rating:
5.0

P

Will M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nadihesda F 
Rating:
4.0

Customer did not leave a comment.

JAMES R  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Elijah C 
Rating:
5.0

Customer did not leave a comment.

Jerri K  |  Overall Experience 
Rating:
3.0

N/A

Matt k 
Rating:
5.0

Customer did not leave a comment.

Eugene H 
Rating:
1.0

I’m a serious glamper/camper. I “reserved” a truck with U-Haul in Fultondale, AL to pull my trailer for an out of town camping trip, when I arrived to pick up the truck, I was told I couldn’t use my debit card that I had “always used with them for everything I’d done with them”. I was devastated, because I was prepared to hit the highway from Uhaul.😲😱😠😤😡. Also, My trailer was broken into while parked there “inside their supposedly secured gated area” and a lot of my possessions were stolen, and as far as the head administration was concerned it was “Oh well, sorry about that”, and nothing was done. They said their insurance don’t cover it. 😡🤬. I have my trailer insured but I was then told by State Farm that it’s included in my renters insurance with a thousand dollar deductible. So, not only did I have to repurchase all the things that were stolen out of my trailer, I also had to out of pocket pay for the repairs to my trailer door. U-Haul made not one attempt in their power to accommodate, and when I asked, they would not even grant to waive me at least one free month’s rental fee, but instead they increased my rental price. In spite of all this, I continued to faithfully pay U-Haul. Then one day I finally decided to remove my trailer and cancel my rental, not even mid-month, July 13th, with more days remaining of paid unused rental left, I was told I would not receive a prorated refund. I feel I received a great injustice regarding my entire dealings with U-Haul and hope never to have “any” dealing with them ever again. 🤞🏽🙏🏽….And no, per my experience I don’t recommend them to anyone. 👎🏾👎🏾

Jeanette S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Justin I 
Rating:
5.0

Customer did not leave a comment.

Michelle M  |  Overall Experience 
Rating:
3.0

Pick up location was changed 4 times. I was told equipment was not returned was the reason. Fultondale pick up location was 35 minutes from my home in the opposite direction of my move. When I arrived for Pick up there was a sign " back in 20 minutes". Thankfully I did not wait that long. Frustrating experience!

Jeff H 
Rating:
5.0

Thank you!

Patia S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Latasha B 
Rating:
5.0

Customer did not leave a comment.

charleston L 
Rating:
3.0

Customer did not leave a comment.

Daneka b  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

GRADEN L 
Rating:
4.0

Customer did not leave a comment.

Michael K 
Rating:
1.0

Very disappointed upon discovering the belings in my unit were covered by tiny bugs, often referred to a no-see-ums or chiggers. I'd not had such issues at any other site, voiced my concerns and options given by management was to move closer to the office or up on hill into back of an "empty moving truck." I was crushed, these items belonged to my recently deceased mother. This misstep in entrusting the Fultondale location with memories brought further disparity to my mourning, suffering and depression. Months later I spoke with another site rep (after coming out of my depression, but back into one of the same hills that pushed me there, bugs inside and on my meticulous, but deceased mother's prize belongs. This time I was told uhaul could "spray and put down something for rats." Rats?🥺 Wabting to "see" this newly offered option at work, I agree, we met and in my mind it's a newly added disaster inside a pump sprayer, welded by a helpful, non-vested employee, for what we both knew was NOT a valid answer. She did however mention after I stopped her spraying along interior wall, in addition to splatters now on my furniture (although accidental) that a climate controlled build was coming to that location. Which sounded nice but I could not endure another warm climate awaiting "a new building" unless she could convince the existing bugs to move out and the new bugs soon to invade my unit.😑 These bugs bite and make accessing belongings difficult. Thus my primary reason for vacating your Fultondale location. I would NEVER recommend it for storage purposes due to the mental distress and heartache it has caused me. Nothing worse than throwing away "memories" I had intended to keep, now teaming with bugs I could never fully remove without incurring furniture repair or upholstery expenses. I detest this uhaul location greatly. If I could I convince all others to move out as well. Really considering buying my own facility due to my heartbreaking experience at this location.

Marche' G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keona k  |  First Impressions 
Rating:
3.0

Decent location, Easy to park the truck

Herb B 
Rating:
1.0

The motorcycle trailer had no lights, which was not discovered until I loaded the trailer, I pre paid for 5 days, I was charged another day which was wrong

Michael A 
Rating:
5.0

Customer did not leave a comment.

Sarah B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONAVON B 
Rating:
5.0

Customer did not leave a comment.

brian p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PHELPS E  |  Overall Experience 
Rating:
3.0

I was charged for fuel even though I had filled it up past what the level was when I received it.

KEVIN C 
Rating:
5.0

Customer did not leave a comment.

Erasmus C 
Rating:
1.0

AWFUL CUSTOMER SERVICE G HE TRUCK RENTED WAS ALSO RENTED TO SOME ONE ELSE TOOK 2 HRS THEN I WAS OVERCHARGED

Shanda K 
Rating:
5.0

Customer did not leave a comment.

James E 
Rating:
5.0

Customer did not leave a comment.

Ontineka S 
Rating:
3.0

Customer did not leave a comment.

William P 
Rating:
5.0

Nothing, The lady at the counter was knowledgeable, and extremely pleasant. I enjoyed my experience.

James H 
Rating:
2.0

Customer did not leave a comment.

Elizabeth C 
Rating:
5.0

Customer did not leave a comment.

Keona B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cliford H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry M 
Rating:
5.0

Customer did not leave a comment.

MARTIN S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NICOLE G 
Rating:
3.0

Be a bit more welcoming . My drop off went well , she was nice .

Sheila R 
Rating:
3.0

very hard to make reservations-several trucks were closer to my house but couldn't pick up as it was a one-way, had reserved blankets, etc but then didn't have them when I picked up

charles b 
Rating:
5.0

Customer did not leave a comment.

Gina P  |  Overall Experience 
Rating:
5.0

The staff is so fun and friendly. I had a heck of a time trying to back up the trailer and the woman patiently helped me back it into the spot correctly!!!!! I appreciate her so much for being so calm with me while I was so nervous!

Simone C 
Rating:
1.0

I will never rent from U-Haul again. It was a terrible experience that greatly inconvenienced my move. I drove around trying to get a truck for 2hrs. My reservation was for a 7:30 am pick-up, and I did not get a truck until around 9:30 am after being told to drive to four different locations. I did not get the size truck I reserved or the equipment to go with it. I am amazed at how terrible and unorganized this whole experience was for this to be such a huge company.

Larvarus T 
Rating:
1.0

First, the reservation wasn’t even fulfilled and got a nasty, sticky replacement that was absolutely on empty when they gave it to me. Spent 30mins cleaning and when I turn it in they had the audacity to charge me $25 cleaning fee (standard, they say). “Standard” is not what I’d call them.

Shane F 
Rating:
4.0

Customer did not leave a comment.

Sammy E 
Rating:
5.0

Customer did not leave a comment.

Melissa N 
Rating:
5.0

Customer did not leave a comment.

mia t 
Rating:
5.0

Customer did not leave a comment.

Rashoda E 
Rating:
5.0

Customer did not leave a comment.

Terry P 
Rating:
5.0

Good customer service and clean

BETTY T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL H 
Rating:
1.0

Better interactions with consumers and the trick need maintenance

Michele A 
Rating:
5.0

Customer did not leave a comment.

Katrina W 
Rating:
5.0

The young lady has excellent customer service, and she helped me out with the process!!! Awesome job,very professional.......

Sharlinda S 
Rating:
5.0

Customer did not leave a comment.

Preston F 
Rating:
2.0

Customer did not leave a comment.

Sandra T 
Rating:
5.0

Overall satisfied

rodney j  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeannie N 
Rating:
4.0

I reserved Furniture dollys and blankets online. My reservation confirmed this. No uhaul dealer in my area had any. Big inconvenience I had to go purchase all the equipment that uhaul online said I would have waiting on me.

Charles G 
Rating:
4.0

Customer did not leave a comment.

Garyaldo R  |  Online Move In 
Rating:
1.0

Your employees need to learn that they’re there to help and not make me do everything like call and talk to customer service for them

Dawson R 
Rating:
4.0

Customer did not leave a comment.

Richard R 
Rating:
1.0

Customer did not leave a comment.

adria g  |  Overall Experience 
Rating:
5.0

No improvement needed

Anthony H 
Rating:
5.0

Great people

anthony r  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

adria g  |  First Impressions 
Rating:
2.0

Staff was very unprofessional

Cardell J  |  Overall Experience 
Rating:
3.0

The facility was clean and secure. Nothing really exemplary or notable as above average. The storage room served its need, the pricing was competitive and fair, and the staff was helpful.

Gregory N  |  Overall Experience 
Rating:
5.0

Their great

Bryan B  |  Overall Experience 
Rating:
3.0

Storage was great- but I am still not sure why the cost of storage went up $5-10 *every* year automatically. I understand inflation, but the additional costs made this unaffordable over time. I was more than happy with staffing, accessing storage unit, etc., but not sure the cost was worth it at the end - as the price was double what I began paying for receiving the exact same service.

John L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dewey B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

alan w  |  Overall Experience 
Rating:
3.0

The tempature stayed 100 degrees a d I was Paying for climate control very disappointed in that.

donna r  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kentrvian W  |  Online Move In 
Rating:
5.0

Thanks Uhaul so much. Always love doing business safe and professional.

CHARSTINA K  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

James S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diondra B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Warren P  |  Overall Experience 
Rating:
5.0

Thanks to Cierria for all her help - especially in helping me guide my RV into the spot. She's great!

Jacqueline A  |  Overall Experience 
Rating:
1.0

Terrible customer service

Brian M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claire M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shelia L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcia S  |  Overall Experience 
Rating:
5.0

The staff customer service was 100

DANDRIA G  |  Overall Experience 
Rating:
3.0

My responses should be tempered by the fact that this location had a tornado blow through it and my storage unit was partially affected. However, this property has issues with the front gates regularly which meant very limited access when I seemed to need it most. Also, in an effort to keep the site clean they use leaf blowers which serve to send whatever dirt, dust and detritus into the the storage units covering the front 5 feet of our stuff with this. The staff was generally nice - some more than others - and generally helpful. I would recommend this place for the surrounding community only for belongings that are hardy or do not require special handling of any kind or are completely sealed in boxes.

Damon P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harrison P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Natalie M  |  Overall Experience 
Rating:
5.0

The general manager was absolutely amazing!!! She was such a pleasure to work with, a breathe of fresh air at the perfect moment. Made a potentially frustrating experience the highlight of my day.

Brandon H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry M  |  First Impressions 
Rating:
4.0

There is a current issue of my pin and access not working at the gate

eldrick e  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES F  |  First Impressions 
Rating:
1.0

Rented a van body. The structure was leaking moderate bits of water onto our stuff. I was told that since I didn't pay extra money for additional insurance there was nothing they could do. Would of been better off just piling my stuff in a yard with a tarp over it. What's the point in renting storage units if they won't even guarantee that it will stay dry. Or even try to keep it dry. To clarify it was not storm damage. Just basic rain and pollen. Worst experience ever. Will not recommend UHaul or being using UHaul again.

Joshua L  |  Overall Experience 
Rating:
5.0

Unit dirty. Not swept out. General tidying up on the storage side would be nice. Looks forgotten.

Kenneth D  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

kathy h  |  First Impressions 
Rating:
2.0

Staff at the facility were always helpful and accommodating.

Victoria L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dondrea f  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Warren P  |  First Impressions 
Rating:
5.0

I love both uHaul place

erica m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harrison P  |  First Impressions 
Rating:
5.0

I like this place because the nice people and good service

Carlos J  |  First Impressions 
Rating:
5.0

I thank the staff,great customer service. Sarah showed great customer service. Thank you, Amanda Karrh

Amanda K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brooke H  |  Overall Experience 
Rating:
5.0

Sara was very helpful and great.. She deserve a raise!!

Aaliyah B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Billie W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jill B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

terry s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stephanie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tawanna J  |  First Impressions 
Rating:
4.0

Thanks Sara for all your help. It took a while to get my Dads stuff completely out. But finished now. Thanks

Jim S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

adam h  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alvin l  |  First Impressions 
Rating:
1.0

After my dry furniture was only in your storage facility for 3-4 months, it was covered In mold & mildew! It was dry the day it was moved in. Never had this problem before. But this time this facility ruined my only furniture!

Jessica G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John S  |  First Impressions 
Rating: