Customer Reviews for U-Haul Moving & Storage of Fayetteville at Coliseum

2291 comentarios

2346 Gillespie St   Fayetteville, NC 28306
(ACROSS FROM THE COLISEUM)

(910) 223-1556

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(910) 223-1556

2346 Gillespie St
Fayetteville, NC 28306
(ACROSS FROM THE COLISEUM)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Barbara S. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD H. 
Clasificación:
1.0

DO NOT USE U-Haul ON GILLESPIE STREET IN FAYETTEVILLE!!! Their odometer was WRONG, and they're insisting that I drove 200 MILES, AND ARE CHARGING ME $350!!!! I DROVE TO LEGION RD., THAT'S IT!!!! I *MIGHT* OF PUT 5 MILES ON IT. I DIDN'T EVEN HAVE TO PUT GAS IN IT BECAUSE THE NEEDLE DID NOT MOVE OFF OF FULL. DO. NOT. USE. CALLING MY BANK NOW TO DISPUTE THE CHARGES, AND THEY CAN STRAIGHT UP KISS MY ASS. I'M NOT PAYING FOR 200 MILES DUE TO THEIR ERROR!!!! UHAUL, I SUGGEST YOU FIX THIS, BECAUSE I AM PISSED ENOUGH TO TAKE YOU TO SMALL CLAIMS COURT!!!!!!!!!!!!!! I MIGHT BE A LOT OF THINGS, BUT A LIAR I AM CERTAINLY NOT!!!!!!!!

Jennifer C. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRANDON M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KARA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND R. 
Clasificación:
1.0

Not good service plus overcharging

DUNITZ B. 
Clasificación:
5.0

ND

BEVERLEYELAINE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marston S. 
Clasificación:
5.0

I highly recommend UHaul. I have already told a friend who is going to use this service. Everyone at Uhaul was so professional. I loved to see that women are the ones who drive the trucks and forklifts on delivery/pickup. Shows sign of a very progressive company and values diversity.

Michelle A. 
Clasificación:
4.0

I had trouble checking back in with the Mobile app. It's not user friendly.

DONNA L. 
Clasificación:
4.0

Calling a reference before rental is dumb and rubbed me the wrong way.Yes if someone doesn't return something by all means call who ever u need to..

RICHARD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANAELAINE S. 
Clasificación:
1.0

This is the most horrible experience I had. I'll never use your service again and you can all go fuck yourself.

William P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jermaine G. 
Clasificación:
3.0

The uhaul guy did not tighten the hitch to my ball. The trailer came loose until i noticed it was never tightened. Could have killed someone by not paying attention or damaged my 40,000$ truck. Not real happy with uhaul and i rent seveal times a year. Twice this month

RAYMOND W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quenetta F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORREN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

YULIANA O. 
Clasificación:
5.0

The new rental policy to provide utility statement/lease agreement/etc. plus additional contact information will cost uhaul money. It's an inconvenience and slows down pick up time and has made me decide to just go ahead and purchase my own trailer. It absolutely makes no sense as it is more restrictive to use a trailer locally than it is to go one way. Staff is great and pleasant it's just the new policy that has turned me away.

Damon M. 
Clasificación:
4.0

In and out quickly.

John B. 
Clasificación:
4.0

No improvement!!!

DEBBRA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR M. 
Clasificación:
3.0

This was not my designated pick up spot. Despite your guarantee of right equipment at the right place. I was scheduled to pick up at camden rd location. I had to wait over 20 minutes to get helped just to be told my trailer was not available and I had to drive 20 minutes further away from my house to pick up the trailer. I then had to redo the check in at new location all over again. And as I am signing the monitor I see your guarantee of having the right equipment at the right place. This was not my experience I had to drive 40 min out of my way and wasted almost 2 hours.

COREY S. 
Clasificación:
5.0

It would have been preferable to have been able to drop it off it in Stuart VA where I requested. Unfortunately, they put that address in as my home address and used the hometown of one of my references as the dropoff. Overall quite a nightmare.

hilton C. 
Clasificación:
5.0

Everything has to be done over the phone via text links, it doesnt work on older phones

THOMAS G. 
Clasificación:
4.0

Mr Jordan was suburb. His customer service is excellent. He needs to be in management if he already isnt.

TEYIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRYL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY Z. 
Clasificación:
1.0

I was literally stuck on I40 for over and hour and a half. Stuck behind a spilled tanker. I called crying i wouldn't make ot back in my time frame. I told her to call NCDOT OR state troopers to verify where i was stuck and yet i was still charged 40 more dollars!! Rude uncompassionate money hungry

TRACY S. 
Clasificación:
5.0

Nothing everything was fine and they were very professional

CHARLES W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

UNIQUECA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRSTIE K. 
Clasificación:
3.0

El cliente no dejó un comentario.

TEVIN J. 
Clasificación:
1.0

Windshield was dirty. I prebooked online the rental but neither dolly nor packing blankets were sorted and ready to go; I had to load dolly and blankets myself. MOST IMPORTANT: PASSENGER SIDE MIRROR WAS LOOSE AND FREELY MOVING. COULD NOT BE ADJUSTED TO ADEQUATELY VIEW SIDE TRAFFIC. VERY DANGEROUS!!! I expected better from UHaul.

WILLIAMLOUIS D. 
Clasificación:
5.0

Not force a 4 day rental when the vehicle was only needed for one day!

STEVENROBERT G. 
Clasificación:
5.0

The storage place in North Carolina was excellent but the one in Savannah Georgia was horrible they had me going to four different locations I was supposed to drop off the car there I was supposed to drop my fridge off there when I got there no one had no reservations for me at all finally I thought the address they gave me at first and went to gillspie and they waited on me and help me solve my situation cuz I was wasting gas and running all over Fayetteville spending money that I did not have. So I will be going in Monday morning to talk to a general manager

Melissa M.  |  First Impressions 
Clasificación:
5.0

The ladies working at this facility were great. Excellent customer service. The representative that I spoke to on the phone to make my reservation was also friendly and helpful. I'll definitely be using this location again in the future.

SARA G. 
Clasificación:
4.0

Could be a more affordable I thought the people were nice and the place was clean but the price was very high I'm disabled and on a fixed income if I didnt get the free month of storage I would have went somewhere else that would have been 2/3 cheaper and could have got the same service but since I only need it for a month the 30 days free is great

Donna C.  |  First Impressions 
Clasificación:
3.0

I know that the back "can" take on water. But the inside of the cab where we were sitting shouldn't have. It rained on us for the entire 8 hour trip and we had to travel with coats over our heads. It was very uncomfortable. And our clothing and persons were soaked. Also the headlights were so dim we felt we were in danger. Not a fun experience. I reported the issue at the return and she seems uninterested in our concern. These dangers were not something we would've known about when inspecting the truck as it was noon when I picked up and not raining. $1800 and a horrible experience made worse when we were dismissed like our lives didn't matter at truck return.

Rosemarie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrin G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIUS I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryland B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary A. 
Clasificación:
5.0

The card scanner to turn off alarm and unlock building d barely worked. Otherwise it was a great experience. Thanks.

Apollo S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

Nothing,keep doing what your

WILLIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tracy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVONSHA C. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONNA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA T. 
Clasificación:
5.0

Thought was good

JOSEPH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA M. 
Clasificación:
3.0

I got charged for equipment that I did not get.

ALEXANDER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN P. 
Clasificación:
5.0

Excellent customer service

Thelma G. 
Clasificación:
3.0

Maintenance your vehicles I pay $400 to get to Tampa from North Carolina gas terrible experience

ANNA S. 
Clasificación:
5.0

Maintain maintenance on all equipment. Other than that I enjoyed my experience. Gracias

SHERRIA M. 
Clasificación:
5.0

Everything was excellent from the second i walked in. The ladies checking me in were very friendly and courteous. The young lady that checked me explained things in detail. I will definitely use this location for future rentals. Gracias

GLENDALIZ D. 
Clasificación:
1.0

Change your staff at the Gillespie St. location in Fayetteville, NC. Very poor customer service, very nasty and rude!

Shelia B. 
Clasificación:
3.0

Due to covid limitations, drop off was no contact, so I have no rating or feedback. I will say that staff were prompt and thorough with safety precautions in mind.

Stephanie D. 
Clasificación:
5.0

Perfection

TIMOTHYSCOTT C. 
Clasificación:
5.0

Perfection

TIMOTHYSCOTT C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALMA DELIA B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anthony W. 
Clasificación:
4.0

El cliente no dejó un comentario.

jatin M. 
Clasificación:
3.0

Had to paid for a whole day rental for 6 hours was told truck was scheduled for a 9 am appointment when there were 3 of the same trucks.

SIDNEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH P. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHARON D. 
Clasificación:
4.0

El cliente no dejó un comentario.

RUTH A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

RHONDA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josafat A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARCUS B. 
Clasificación:
2.0

Better employees

COURTNEY H. 
Clasificación:
4.0

The equipment was not clean and one tire was balled, staff immediately took care of the situation. Very professional.

Junet V. 
Clasificación:
5.0

El cliente no dejó un comentario.

LILIANA K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Austin B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDON A. 
Clasificación:
4.0

Staff available to help as soon as you walk in. The team was collectively working on something and was unable to get me immediately

JAMESHICA P. 
Clasificación:
5.0

Great prices Great customer service 👍

Britney W. 
Clasificación:
5.0

El cliente no dejó un comentario.

OAKA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RASHONDA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shekeisha M. 
Clasificación:
1.0

The service at this location was horrid I have never walked into a uhaul place and had the people be so rude, and have so much poor customer service from beginning to end only one person was polite and the rudest one made her stop helping me.... I would not recommend this location to anyone...

MEKISHA M. 
Clasificación:
1.0

I supposedly completed all involved paperwork inside the business. After going outside with an employee, we hooked up the trailer to my truck and was told I was good to go. I left the business and was called within 5 minutes and told to come back because my contact wasn't complete. I returned, finished what they missed and left frustrated because of the inconvenience and time restraints I was on. After I got to my destination I realized they did not give me the utility dolly that I reserved and had to once again return.... the whole experience was inconvenient and frustrating. Not worth the effort work involved.

BRAD H. 
Clasificación:
5.0

You guys were great so efficient if you make sure you have a reservation and if you don't will still try to help the best way you can. Keep up the good work.

KIMBERLY S.  |  Overall Experience 
Clasificación:
2.0

There were three people involved with getting me in the unit. Tinessa, Vernon, and some other guy seemed like a new employee, who apparently was off work after checking me into the unit. First, I was told that my contract was not correct for a one-way (one month free) rental of a 10x10 storage unit, so I paid for the 10x10 unit and then called the person who issued the contract to have it corrected. Then, I was told it would not qualify even if it was corrected to a one way by both Vernon and Tinessa because the distance has to be more than 100 miles from where I was moving, but then that changed to 50 miles a few minutes later, and that the distance was between store locations and not moving locations, not at all what I thought the original contract was for. After several minutes of trying to fix the issue, I was then informed by Tinessa that once the unit was rented out that I couldn't be refunded. I hadn't even put anything in the unit yet!! Honestly, if I'd know that half my day was going to be wasted arguing over one month of free rent on a storage unit, I would have just rented a larger one somewhere else for what I paid here. I will be needing another U-haul in the near future, but I will not be revisiting this location again.

SHAWN T.  |  First Impressions 
Clasificación:
4.0

One comment right before I ended my service they drifted money out of my account with my permission I'm highly upset about that I called and the last got my information that she would let the manager know about my situation so far haven't heard nothing back yet

kenny F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Toni l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H.  |  Overall Experience 
Clasificación:
1.0

I showed up 15min early to rental didn't get vehicle until 15min after my rental started. Then they give me the wrong vehicle and had to turn around wasted an hour of my rental I didn't get reimbursed for

Joseph C. 
Clasificación:
3.0

Check the equipment in on time. I returned the truck early and still got charged for an additional day because they told me to leave the keys on the seat and to leave the door open. I had to call to get it straightened out when I shouldn't have had to. Also, we could not find the odometer and they said we used 45 miles which I do not believe was accurate but my loss... I will not use this location again.

AMY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tatiana J.  |  First Impressions 
Clasificación:
2.0

The worst experience I've ever had

Millie F.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
5.0

This location has a very well run operation. Efficiency experts for sure. Third time I needed their services and once again they came through with flying colors.

Spencer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Excellent service

BARBARA H. 
Clasificación:
2.0

When an item is reserved give it to them. I was told there was no more of a certain item and walked out the door to find one sitting right there

Amanda P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STANLEY S. 
Clasificación:
5.0

I was impress to the quality of service and attention I always receive . Either to rent a vehicle or to rent a unit . They always take the time to explain all my question

Jean M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mason S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Terence B.  |  Overall Experience 
Clasificación:
5.0

Only bad thing I was overcharged for a 5x5 $80 and it was supposed to be $69

Cassandra H.  |  First Impressions 
Clasificación:
4.0

The amount you pay monthly to storage a RV should automatically be 24 hour access and not be charged an additional $10 if you need 24hrs access.

Sterling M.  |  First Impressions 
Clasificación:
1.0

Had truck reserved, UHaul changed location pick up to pick up truck 4 TIMES!!!!

Kimberly E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Britney W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ommannan G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G.  |  Overall Experience 
Clasificación:
5.0

Will rent again

James C.  |  Overall Experience 
Clasificación:
5.0

Enjoyed the staff there they made my military transition worth while. Staff members that I felt encountered were nice and inviting

Rohan B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

gail b.  |  Overall Experience 
Clasificación:
4.0

The staff at 5400 Bragg street were very helpful and friendly. They helped make my day better when it was going bad. Everyone I was in contact with at u haul was helpful.

Rohan B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Coortney c.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

michael b.  |  Overall Experience 
Clasificación:
5.0

No issues !

Daniel R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David K.  |  Overall Experience 
Clasificación:
5.0

The customer service representative was very nice we had a pleasant experience She was very helpful and patient with all our needs.

VANESSA E.  |  First Impressions 
Clasificación:
5.0

Very friendly, well mannered, courteous staff.

Quinnetta P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAT N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENDA K.  |  Overall Experience 
Clasificación:
5.0

The staff was professional, courteous, and friendly!

Demaricus R.  |  First Impressions 
Clasificación:
5.0

Great crew and storage facility.

Michael E.  |  Overall Experience 
Clasificación:
5.0

Super place to store my households goods!!! Always clean and access was very easy!!! I would recommend this facility.

louis z.  |  Overall Experience 
Clasificación:
5.0

Everything is above par for a company that handles that much traffic. Great staff working there.

RONALD S.  |  First Impressions 
Clasificación:
5.0

Smooth and easy move in experience. Thank you!

Gilbert R.  |  First Impressions 
Clasificación:
4.0

Easy to rent. No problems w can or car dolly

paul e.  |  First Impressions 
Clasificación:
5.0

Customer service was very professional and friendly when I rented a truck and storage unit. If I ever needed to rent another truck or unit, I will be returning to your facility. Gracias.

Carolyn S.  |  Overall Experience 
Clasificación:
5.0

We have 2 other units with this particular store. We are very pleased with the customer service and the owner. Other move in was flawless and very simple. Thank you Ms Edwards and your staff.

New Hope C.  |  First Impressions 
Clasificación:
5.0

The manger got help me a lot beautiful person place very clean.

HAYDEE G.  |  First Impressions 
Clasificación:
5.0

A one.

Gordon D.  |  First Impressions 
Clasificación:
5.0

The staff was very nice and helpful. I would definitely use the service again.

Sharom c.  |  First Impressions 
Clasificación:
4.0

Great facility

Sean d.  |  Overall Experience 
Clasificación:
5.0

Quick fast service

ELIZABETH M.  |  First Impressions 
Clasificación:
4.0

Many thanks to everyone you were very helpful, I especially appreciated all your help and patience. In helping me get everything resolved for me. 

Sally E.  |  First Impressions 
Clasificación:
5.0

This Uhaul location has always gone above and beyond to create an amazing customer service experience. They are also the most affordable option I found in the Fayetteville area with a safe and secure

sara m.  |  Overall Experience 
Clasificación:
5.0

I recommend this facility because it was very clean and very accessible to get to my unit. The move in was very easy and the move out was very easy. Staff extremely helpful and very nice. Thank you...

Tammy W.  |  Overall Experience 
Clasificación:
5.0

The staff is great I never had a problem!!!! They are funny and a great help!!!!

Lanyah M.  |  Overall Experience 
Clasificación:
5.0

I only needed storage for a short while and I was grateful to not have to pay for it due to my family and I relocating here. Staff is very friendly and helpful.

melodie c.  |  Overall Experience 
Clasificación:
5.0

The staff here are very helpful and very friendly! They make sure you have what you need and let you know what's the best option for you!

shalonda B.  |  First Impressions 
Clasificación:
5.0

The entire process was made easy by and exceptional staff. What was a difficult move was made into an easy transition due to the above and beyond service received!

Teresa G.  |  Overall Experience 
Clasificación:
3.0

More employees are needed.

Don B.  |  Overall Experience 
Clasificación:
3.0

Could use more people.

Don B.  |  Overall Experience 
Clasificación:
3.0

Staffing was a little light.

Don B.  |  Overall Experience 
Clasificación:
3.0

The storage units were poorly designed and water flows in from the ceiling twice I have stored my things there and both times suffered water damage losses

ANDREA B.  |  Overall Experience 
Clasificación:
5.0

Excellent facility! Well maintained, organized, and clean. Support staff are very nice and make sure you are immediately attended to.

Rita M.  |  First Impressions 
Clasificación:
2.0

My things were damaged from a water leak but yet the price went up three times in the 2 years i used the storage.

Shemelia L.  |  Overall Experience 
Clasificación:
5.0

Excellent staff!!! Helpful in more ways than one and very courteous providing you don't provoke them. Rightfully so because nobody goes to work to be abused, the staff is very professional & polire.

YASMIN F.  |  Overall Experience 
Clasificación:
5.0

I would definitely rent again

Edwin C.  |  Overall Experience 
Clasificación:
5.0

Everyone was extremely friendly and professional. They went out of their way to provide excellent customer service. The young man I dealt with was great! He explained everything and offered extra assi

Teresa G.  |  First Impressions 
Clasificación:
4.0

Adrianna was outstanding.

Don B.  |  First Impressions 
Clasificación:
5.0

I love there kind spirit when you walk into the building

Phillip S.  |  First Impressions 
Clasificación:
5.0

Great service

Edwin C.  |  First Impressions 
Clasificación:
5.0

Made reservation on-line. Went to location same day and competed move-in contract. Linda was VERY kind.

MELODIE R.  |  First Impressions 
Clasificación:
5.0

I was very pleased with the service I received.

elizabeth G.  |  First Impressions 
Clasificación:
5.0

Gracias

Mary Q.  |  Overall Experience 
Clasificación:
5.0

Did not get to use the facility as the RV dealer had my RV the whole time, but the staff was helpful.

Ronald B.  |  Overall Experience 
Clasificación:
1.0

I NEVER ASKED FOR MY BOXES TO BE SENT HERE. THEY WERE MOVED FROM THE LOCATION I PAID FOR THEM TO BE MOVED TO. I WILL NEVER USE UHAUL AGAIN. THE DISTRICT MANAGER WAS INCREDIBLY RUDE AND LIED TO US.

Helen B.  |  Overall Experience 
Clasificación:
5.0

Very Great customer service

Stephen L.  |  Overall Experience 
Clasificación:
3.0

Monthly rent steep. Gate problems all the time. Had to change keys twice. Couldn't charge my camper because the outlet was not in convinent location. Covered facility only reason we kept it there.

Melissa A.  |  Overall Experience 
Clasificación:
4.0

UHaul Box crew was very easy to deal with. They were very flexible.

Amy B.  |  Overall Experience 
Clasificación:
5.0

James was very curteous and helpful! Seemed to go out of his way to help!

David K.  |  First Impressions 
Clasificación:
5.0

I had a U-Box placed on my property. The box held up great throughout changing weather conditions. My experience was great from beginning to end. Staff was always courteous and professional. Thanks.

Altea T.  |  Overall Experience 
Clasificación:
5.0

Very nice facility. Clean and well organized. Service by the young man that worked with me was excellent. Good job. One of the best storage operations I have ever encountered.

Edward A.  |  First Impressions 
Clasificación:
3.0

I was charged twice for a storage that had been cancelled and not used, due to the size. I've contacted the facility multiple times, told the problem would be resolved but the charge remains on my car

Meyassar R.  |  Overall Experience 
Clasificación:
5.0

Excellent service; Mr James Farren was very helpful and professional.

Theodore K.  |  Overall Experience 
Clasificación:
5.0

Friendly staff.

David C.  |  Overall Experience 
Clasificación:
5.0

A Great Experience

Tracy S.  |  Overall Experience 
Clasificación:
4.0

Good job

Cal V.  |  Overall Experience 
Clasificación:
5.0

Delivery lady was outstanding. 10+

Gail L.  |  Overall Experience 
Clasificación:
5.0

The women in the office were wonderful to work with and went above and beyond to answer questions. Great place!

Jeanne P.  |  Overall Experience 
Clasificación:
2.0

Staff wasn't friendly. The lady I had was great. But it was just a bad visit due to nobody smiling and have a good time. Like they should make the best out of their day at work.

Jessica B.  |  First Impressions 
Clasificación:
3.0

Not happy about getting my stuff out of storage on my move in date to my new house Jan 4 2019 just paid my storage fee Dec 24 2018. I didn't get partial payment back..UHAUL got free money. Very unhapp

Jennifer C.  |  Overall Experience 
Clasificación:
5.0

every thing was ready to go when we got to the dealer.at the very last few hours we decided to get on the move a day early. I would recommend u haul to anyone.

Michael/ Laura J. | Reservación
Clasificación:
4.0

Access should be 24 hrs regardless/for all unit types...with swipe entry required. Carts were useful.

tamra m.  |  Overall Experience 
Clasificación:
4.0

The professionalism and clarity of service is to be commended. I appreciate the convenience that I was afforded with my truck rental, as well as the rental of my unit. I will consider you again.

marcus j.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful. Showed me step by step. I think her name was Veronica

Sharon S. | Reservación
Clasificación:
2.0

They charged me storeage fee when I asked to be removed by 28th....and I was CHARGED ANYWAY.....kept calling to take care of matter and leaving g Messages but no one CALLED ME Back as they said .

laura k.  |  Overall Experience 
Clasificación:
5.0

Great location helpful friendly staff

raymond g.  |  Overall Experience 
Clasificación:
5.0

happy happy happy i got my own storage building, instead of paying someone else

WILLIAM TITUS R.  |  Overall Experience 
Clasificación:
1.0

I chose Uhaul Containers as a last resort after being displaced by Hurricane Florence. Dates were not honored, driver shortage, equipment shortages. I would not ever choose this location again.

sylvia b.  |  Overall Experience 
Clasificación:
1.0

The employee Tonya or whatever her name was, was extremely rude and called me names like liar. When the manager Kyle stepped in he was able to help me while she continued to make smart comments.

brittany m. | Reservación
Clasificación:
5.0

Thanks Tinessa for your help as we had the records shredded and vacated the unit.

PATRICIA M.  |  Overall Experience 
Clasificación:
5.0

Hurricane Florence changed our moving plans, and everyone I talked to at UHaul was extremely helpful. I couldn't be happier with the service I received!

melissa s.  |  Overall Experience 
Clasificación:
1.0

Poorly managed. Had multiple issues with autopay and was charged a late fee for no reason. Never got the late fee back. Manager is a complete moron with absolutely no communication skills.

mark t.  |  Overall Experience 
Clasificación:
4.0

When i first go there trying too get a storage it was some issues due too lack of communication but after a while everything got situated i would definitely recommend them too anyone now .

Sequoiah M.  |  Overall Experience 
Clasificación:
5.0

The only thing that I had a problem with is that the last month wasn't pro-rated. We had to pay on the 25th and we wanted to turn in our key on the 31st but we were told no refund.

Sandra J.  |  Overall Experience 
Clasificación:
5.0

The service was Great! Friendly good customer service.

DONNA M.  |  Overall Experience 
Clasificación:
2.0

My experience here was terrible. The management was rude and very unhelpful. My storage was lost in transit for almost a week and no one would help me find it. I would never use this location again.

Kerry R.  |  Overall Experience 
Clasificación:
1.0

The personnel I dealt with, including the local manager, were dishonest. The quickest way to loose my business is to loose my trust.

Gregory R.  |  Overall Experience 
Clasificación:
5.0

From the time we walked in to the time we left, the professionalism was outstanding..It is the best UHaul storage facility that I have ever seen. We will recommend it to everyone we know. ¡Gracias!

ED F. | Reservación
Clasificación:
5.0

Great folks help me out in all possibilities.

john k. | Reservación
Clasificación:
5.0

Staff is very friendly and helpful. Never had any issues. Will use this facility again and will recommend others.

jason w.  |  Overall Experience 
Clasificación:
4.0

I always use your trucks and I had the storage unit in Fayetteville for one year. Service is always great and friendly staff. Thank you for everything and look forward to more business in the future.

Taylor P.  |  Overall Experience 
Clasificación:
1.0

The facility we were supposed to pick up at changed our time from 9am to 11am without notifying me. Then at 11am they still weren't there. At 12 he finally answered the phone and said he .....

ROBERT A. | Reservación
Clasificación:
1.0

Facility & corp Great! Tracking & book keep at this facility HORRIBLE. Had 3 Uboxed stored.Box was deliv in May. Just charged again this month for storage rm #AA5581A which alredy deliv. Need credt

albert f.  |  Overall Experience 
Clasificación:
5.0

Facility was great. The website needs work. The account dashboard was confusing and it was not clear what equipment or units I had. The customer dashboard should include Ubox & storage unit numbers.

John L.  |  Overall Experience 
Clasificación:
4.0

Teresa, Mgr & Tracey, U-Box dwlivery driver, were great!

Tim G.  |  Overall Experience 
Clasificación:
5.0

Bueno

RICO C.  |  Overall Experience 
Clasificación:
2.0

poor service, time consuming, staff could not figure out how to refund trailer rental which I was told in Tucson that it was covered because contract was to address in NC Never Again

Ivan P.  |  Overall Experience 
Clasificación:
5.0

Excellent service and always helpful when needed. 😀

LINDA A.  |  Overall Experience 
Clasificación:
4.0

When I first opened this account, years ago, I had 24/7 access.

DAVID W.  |  Overall Experience 
Clasificación:
5.0

Very nice place.

John S.  |  Overall Experience 
Clasificación:
4.0

Excellent moving experience.

Kevin C.  |  Overall Experience 
Clasificación:
5.0

Professional service at a good price

jason b.  |  Overall Experience 
Clasificación:
3.0

The storage was wonderful. I did have an incident wit the customer service, which would make me not recommend the facility to a friend. How I am treated as a customer is very important to me.

Eboni J.  |  Overall Experience 
Clasificación:
5.0

Everyone was very friendly, informative and professional. This is a great experience; Thank You! S. Lee

Sereno L.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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