Customer Reviews for U-Haul Moving & Storage of Doral
Medley, FL 33166
(Off Of SRiver Dr Corner Of Nw87 St And Nw 77 Crt)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Customer did not leave a comment.MANUEL G.
Customer did not leave a comment.nuriel A.
Customer did not leave a comment.Maximo S.
Our windshield was not clean. It looked like bug residue from the previous trip. Other than that the truck was clean.David G.
Great person in officeyaumara S.
Customer did not leave a comment.AMAURI R.
Customer did not leave a comment.michael L.
Customer did not leave a comment.Ramesh K.
Muy bueno todoYoel G.
Keep the excellent serviceJUAN B.
Customer did not leave a comment.Luis Alberto S.
Customer did not leave a comment.Rafael V.
Customer did not leave a comment.DOMINGO N.
Customer did not leave a comment.Rafael V.
Customer did not leave a comment.DAMASO G.
Newer fleet, cruise control, updated audio system, GPS......Victor R.
Staff were freindly and very dillegent. I was in and out quick. Thank you for great serviceadriana C.
Customer did not leave a comment.T FOUR M M.
Customer did not leave a comment.Derek M.
Good servicesDelvis M.
Customer did not leave a comment.MARIO M.
Customer did not leave a comment.yaine L.
Every time I rent a truck always have issue with tire rotation, they need just a little maintenancejc G.
Cobraron en exceso camiÃ³n de 15 piesDiana M.
Customer did not leave a comment.Elsy S.
Customer did not leave a comment.WILFRIDO G.
Customer did not leave a comment.Gabriela R.
Make sure they mark exact gas gauge on paperwork. If I haven't toke a photo of before we will being charged for more fuel.Jezreel G.
Customer did not leave a comment.Josefa G.
Customer did not leave a comment.CESAR A.
Good jobJESUS G.
Don't change one thing you guys and girls are doing great. We use your services quite often and recommended your facility to all our business colleagues.ALVARO F.
Customer did not leave a comment.EDWIN G.
Customer did not leave a comment.jonathan A.
Customer did not leave a comment.MARK A.
The staff were patient, helpful, and professional despite a long line of customers waiting in line. The truck was in excellent condition and handled well throughout our 1200 mile move. I am a very happy customer.Jason J.
Customer did not leave a comment.Jason P.
Please when we make the reservation to pick up the pick up truck, give us more information about how we can paid, my experience was great but the ask me about my passport for my in identification. I am American from birth why they ask me about that. But everything else was great. I was pain cash, I don't understand why do not took my money.Maryam K.
Customer did not leave a comment.Domingo N.
Customer did not leave a comment.hector N.
Customer did not leave a comment.ANDRES D.
Customer did not leave a comment.JOSE V.
Customer did not leave a comment.Elizabeth R.
Customer did not leave a comment.Oscar L.
Customer did not leave a comment.ANDRES S.
Customer did not leave a comment.Julio B.
The ladies at this facility were kind and professional. I came in thinking that I was not going to get a vehicle due to the high volume of reservations, but the customer service of all employees specially the first employee which name I can't remember helped me tremendously and was able to rent me a cargo van. I had to extend my time and they were generous and helpful. Great place to get your U-Haul rentals.Jorge S.
Customer did not leave a comment.JUAN G.
Customer did not leave a comment.Nicole M.
Customer did not leave a comment.YAROSLAV C.
Customer services are excellent .... !!!Gregory G.
El atendimiento de algunas personas en ese negocio es malo no me gusta ese lugar niLEODAN C.
All is ok.Miguel V.
Nothing everything was ok.jorge T.
Customer did not leave a comment.Miguel M.
Customer did not leave a comment.celia R.
Customer did not leave a comment.Jaime S.
excellent serviceARAMIS G.
Customer did not leave a comment.EXEQUIEL M.
Every time i rent from you guys its a breeze. Very rarely is there ever a hick up. Please keep up the great work.Neil H.
Customer did not leave a comment.JORGE F.
Customer did not leave a comment.gustavo C.
Good costumer service & convientlisa M.
Customer did not leave a comment.REYNALDO B.
Customer did not leave a comment.Jose B.
Customer did not leave a comment.Manuel G.
Customer did not leave a comment.ARIEL T.
Best people, always available to assist. Bismark is the best JimmyJaime G.
Customer did not leave a comment.CLARENCE C.
The person are professionalDASHIEL V.
Customer did not leave a comment.Abelardo B.
Customer did not leave a comment.ARAMIS G.
Customer did not leave a comment.Marcos L.
Customer did not leave a comment.Domingo N.
Customer did not leave a comment.Gilberto P.
Customer did not leave a comment.Arcinio R.
Customer did not leave a comment.Juan V.
Very very professionalmariano R.
truck was dirty, agent was talking to others while taking the order and fail to complete the order correctly at the end of transaction she wrote as 2 hand truck instead of 2 dolly. on top at the end of transaction when i had to return the vehicle I poured gas to the truck when I was able to verify the gas indicator it show completely empty , I turn off the car several time however it remains Ed st 00 gas . I complain to the manager he asked me if I had taken a picture and I did not. therefore I was cheating and she charged me 72 $ extra . it looks that in the morning the system in the car worked according which it did not for me. however the gas I had poured was not good to review. I spoke to manager he made me fell like a fool , he gave me a 40 credit however he was right I should have taken a different company .SANDALIO G.
I went to 5900 to pick up the van and they don't have it, they were able to set anoyher van at 8700, the person yhere took almost a half hour yo give me the van, so I lost one hour with Uhall in my moving day, lateral i was charged for the gas as I couldn't fill the tank to deliver at the scheduled time...this was the worse experience I could have at yhe moving date, Uhall simply don't care!!! Very disappointed!!!! This will be posted at Google!!!Fabiane V.
Customer did not leave a comment.Brent M.
Customer did not leave a comment.Jonathan D.
Customer did not leave a comment.Andres F.
Customer did not leave a comment.RICARDO G.
Customer did not leave a comment.Melvin R.
Truck showed gas cap warning and engine warning lightDaniel F.
Excelente servicioHENRY G.
Todo perfecto 👌gabriel R.
Customer did not leave a comment.carlos L.
Customer did not leave a comment.JORGE F. | First Impressions
WE WERE OVERCHARGE FOR THE GASOLINE. WE RETURNED PICK UP WITH THE SAME GASOLINE WE LEFT YOUR YARD BUT WE WERE CHARGED 33$MONICA R.
Customer did not leave a comment.JOSE V.
Very bad experience returning my truck. The trucks have damages all over, some are marked with an X, and the majority are not. So when you return the truck they decide if you did the damage from the ones that are not marked.They told me I broke a stop light, and the damage was already there. They only showed me a blurry picture from before that you can't see well. The girl working there started YELLING AT ME RUDELY. For the girl that yelled at me; get some manners you are working customer service you are not in the GHETTO.Francesco C.
Muy buena atención y limpieza impecablemaria c. | First Impressions
Buen servicio, buena atención y con disponibilidad!!JOSE C. | First Impressions
Customer did not leave a comment.Steven B. | Overall Experience
Todo buenoEduardo H. | Overall Experience
El ascensor está dañado y no pude terminar el traslado de mis artículos porque es imposible subir las escaleras con ellos. No dieron una respuesta precisa sobre el día que van a tener reparado el ascensor. Perdí la renta de un Cargo Van porque no puedo subir mis artículos, Gracias por atender mi reclamojose m. | First Impressions
The elevator was not working and my new unit was upstairs on the second floor. When asked when it was going to be fixed it was said in a few hours, later called and was told that not until the following week. Why would you charge me for a unit that I would have trouble accessing because it’s expected to be accessed by using the elevator.OLGA Q. | First Impressions
GoodDOMENICO B. | First Impressions
Customer did not leave a comment.Laura Carolina P. | Overall Experience
Customer did not leave a comment.Dayanny M. | Overall Experience
Customer did not leave a comment.MIGUEL L. | Overall Experience
Customer did not leave a comment.Daniel D. | Overall Experience
Customer did not leave a comment.Angel A. | Overall Experience
Customer did not leave a comment.MAYTE G. | First Impressions
El personal es hostil , no tiene el más mínimo interés en ser amables. Trabajo con público un saludo es base de todo principio. En general el edificio se ve limpio ,pero el aire acondicionado no es suficiente y cuando uno va al store sale sofocado.maria g. | Overall Experience
A las 8 am rentamos un storage de 10x5 y una van , volvimos a las 4 pm para poner nuestras cosas en el storage y resulta que estaba con candado , esperamos 30’ para que lo abrieran y al abrirlo estaba full de cosas . Fuimos a preguntar que pasaba y no había bodega disponible , tuvimos que pagar por otra de 10x10 y logramos dejar nuestras cosas a las 7 de la noche . Ahora estamos esperando nos den un storage de 10x 5 que es lo que necesito.monica h. | First Impressions
I had a reservation for 3 weeks, and when I arrived at the location and was renting the truck to get my storage moved, I was then informed that my storage was not available. This was not cool. Luckily they had a 10 x 10 available. but I had reserved a 10x15.Stephanie B. | First Impressions
Customer did not leave a comment.gc p. | First Impressions
Customer did not leave a comment.CLAUDIO G. | First Impressions
Customer did not leave a comment.JAMES G. | Overall Experience
Friendly staff. Easy access to facility. Very clean.nelson s. | Overall Experience
Customer did not leave a comment.Yunier E. | Overall Experience
Excelente lugar y muy buena atención me encantoMIGDALIA P. | Overall Experience
Customer did not leave a comment.SMYRNA P. | Overall Experience
Customer did not leave a comment.HECTOR C. | First Impressions
Customer did not leave a comment.Ligia F. | Overall Experience
Kepp it upJuan Carlos N. | First Impressions
Uhaul always takes care of my needs. I've been using you for at least the last 17 years of my life.Gisela K. | First Impressions
No tienen buen Servicio al Cliente y no se concentran en ayudar al Cliente. No son Amables y toman mucho tiempo. La ayuda en el Teléfono es muy Larga.Marco P. | Overall Experience
Customer did not leave a comment.evelin h. | Overall Experience
Todo el servicio en general es exelenteJose C. | Overall Experience
Customer did not leave a comment.PETERJ P. | First Impressions
Too hot in the office, they need air conditionerCARMEN Y. | First Impressions
Customer did not leave a comment.Kevin R. | Overall Experience
Me siento muy satisfecha si lo volviera a necesitar volvería Muchas gracias y q tengan una feliz Navidad y próspero Año nuevoEloina V. | Overall Experience
Tanto que me ofrecieron un Storage y solo pude conseguir uno de 5 x 5 , quería aprovechar la promoción del primer mes gratis de un Storage grande de 10 x 10Jose G. | First Impressions
It is convenient and close to us so we have used it several times with no issues.Gretchka B. | Overall Experience
Customer did not leave a comment.MARBIN V. | Overall Experience
Customer did not leave a comment.Edna S. | Overall Experience
Great serviceRIOZ R. | First Impressions
Mi experiencia con ustedes fue magnífica no tengo quejas ni del personal y tampoco de las instalaciones yo quede muy complacida gracias por todo saludosmaria p. | Overall Experience
Costumer service is non existent to this facility.carlos z. | Overall Experience
El acceso debería ser permanente,las 24 horas,pues las pertenencias nunca se sabe a la hora que se necesitan y muchas veces de urgenciaJose C. | First Impressions
Felicitaciones gran servicio y calidadFranky C. | Overall Experience
Great service and staff really helpful and customer orientedjose ariel b. | First Impressions
Customer did not leave a comment.Joe P. | Overall Experience
Estoy muy contenta con la atención que me brindó la compañía muchas graciasDelia G. | First Impressions
Customer did not leave a comment.Carlos C. | First Impressions
Customer did not leave a comment.Francisco Z. | Overall Experience
Customer did not leave a comment.nina c. | Overall Experience
Quiero agradecer a Leyah por todo su desempeño en el trabajo , me impresionó su destreza y desenvolvimiento con tan poca edad , buen trabajo y buen servicio gracias ,,,,arquides s. | Overall Experience
Customer did not leave a comment.sky wired L. | First Impressions
Customer did not leave a comment.Wendy A. | First Impressions
Customer did not leave a comment.EMMA R. | Overall Experience
Las personas que atienden al cliente por lo general no tienen la amabilidad de atender a los clientes es como los que atienden nos están haciendo un favorJorge T. | Overall Experience
Nada sorryJULIO P. | First Impressions
Great serviceJose G. | Overall Experience
Customer did not leave a comment.Jessica W. | Overall Experience
The alarms is on during all move! Terrible to my family and kids. I pais expensive for rent U-Haul truck and space, but the card doesn’t work abs the alarms is on all time! Very bad service !CARLOS A. | First Impressions
Customer did not leave a comment.ALFREDO U. | First Impressions
buen acceso y super $ precio !!Alexis T. | First Impressions
Lugar y almacenamiento súper seguro limpio y agrádenle con derroche d gran servicio al clienteFranky C. | First Impressions
Very good 👍sonia F. | Overall Experience
Everything was great!Kyong C. | Overall Experience
Very goodRossmarlyn R. | First Impressions
Customer did not leave a comment.JEFF R. | Overall Experience
Customer did not leave a comment.sergio s. | Overall Experience
The front desk staff were not exceptional. They didn't recognize they were making us wait as they were having fun together (probably 10 minutes). The lady that helped me didn't seem knowledgable nor was she professional. The staff who worked with the equipment were kind, quick workers, and showed care. The facilities for storage are exceptional. We were told by another customer that Bismark is a quality man and we could reach out to him if needed. We're grateful for that reassurance.RODNEY C. | First Impressions
There was Only one person at the counter, August 20th about 11:30am. Its always the same 1 hour wait with extremely slow staff. Operation is too slow and manager doesn't care how long you stand on that line. Do not go here if you do not expect to wait in line. I was going to purchase an bed cover and turn in my storage unit. After 20 mins of waiting with 2 people in front of me, I walked out because there was only one person at the cashier/ service desk, by herself while a manager just sits in his office. My time is to valuable to wait this long for a service. Not efficient at all. This place needs more staff or assistance.Francisco G. | Overall Experience
Buena atención y muy buenas las condiciones de almacenamientoReinier S. | Overall Experience
Customer did not leave a comment.oscar p. | Overall Experience
Estamos muy contento con el servicio prestado, Excelente trato !!GUSTAVO R. | Overall Experience
Muy buena la atencion y no tuve que esperar muchoshirley c. | First Impressions
Customer did not leave a comment.Kyong C. | First Impressions
Customer did not leave a comment.Bledar H. | First Impressions
Customer did not leave a comment.CLAUDIO S. | Overall Experience
Customer did not leave a comment.Abdelacid R. | First Impressions
Customer did not leave a comment.IDOLFO A. | First Impressions
No deberían limitar el horario para romper los candados Lo tienen hasta las 04:00 pm y créanme la mayoría trabaja hasta las 05:00SAADY R. | Overall Experience
Todo el servicio es excelenteJOHN O. | First Impressions
Customer did not leave a comment.cesar n. | First Impressions
All I can say is that according to the gentleman that loaded my stuff said that everything was fine.luz g. | Overall Experience
El promedio no fue Excelente, por el mal servicio qué hay con el personal que tienen en su tienda de la 8700 NW 77 Ct Medley, FL 33166 Cuando preguntaron como adquirí el store respondí Online . Me dieron el candado por q les confirme que lo incluía. No me dieron instrucciones del área para ubicar el store y cuando llegue había una banda puesta de plástico duro que no tenía cómo romper. Sugiero que les deben de dar instrucciones de cortesía a las dos Jovenes que estaban ahí ese día . El aire acondicionado dentro en la unidad estaba a 81* Trabajo en customer services y al cliente yo le doy 100% servicio aunque no pregunten.Maria R. | Online Move In
Customer did not leave a comment.Ulas I. | Overall Experience
Me gusto mucho el servicio q se me brindo,rápido y eficaz...Harold L. | Overall Experience
Customer did not leave a comment.DARISKA A. | Overall Experience
excellent treatment and attention where I picked up the trailer with Mike and here in Hialeah the sameRONAL L. | First Impressions
Customer did not leave a comment.enedel s. | Overall Experience
Customer did not leave a comment.Sylvester A. | Overall Experience
BienFRANCISCO V. | Overall Experience
Customer did not leave a comment.Stephen B. | Overall Experience
Very very easy. Thank you!Jennifer D. | Online Move In
Customer did not leave a comment.Ulas I. | First Impressions
Customer did not leave a comment.Juan I. | Online Move In
Customer did not leave a comment.Jessica P. | Online Move In
Customer did not leave a comment.melissa J. | Overall Experience
Customer did not leave a comment.Barbara S. | Overall Experience
Customer did not leave a comment.JORGE P. | Overall Experience
Muy buena atencion,buenos, precios....Harold L. | First Impressions
Customer did not leave a comment.BRIUNA D. | First Impressions
Excelente todo!Evelyn G. | Overall Experience
Rude and not helpfuljohanni s. | First Impressions
Customer did not leave a comment.PEDRO R. | First Impressions
Customer did not leave a comment.felix c. | Overall Experience
Customer did not leave a comment.RUBEN M. | Overall Experience
Everything was good although I had booked a larger unit outside but I ended up with a smaller inside unit that was not suitable, Bismarck the manager was very approachable and helped me to resolveStuart H. | Overall Experience
Customer did not leave a comment.DARISKA A. | First Impressions
Customer did not leave a comment.Deeanna A. | Overall Experience
El horario de noche sin acceso a puertas principalesLOT P. | Overall Experience
Horrible. I called many times to speak to a manager and couldn't. One girl even gave me an attitude about it.ANTONIO U. | Overall Experience
I had used this storage facility for a year and a half. Everytime I entered it is like the first day when I checked them out, super clean and staff is always helpful. I moved my items out and it was exactly how when I first moved in. My storage room was in pristine condition and zero damages. Highly recommend.Kathleen R. | Overall Experience
Customer did not leave a comment.Luis F. | First Impressions
Customer did not leave a comment.Daylin B. | Overall Experience
Customer did not leave a comment.Steven B. | First Impressions
Customer did not leave a comment.Avision S. | Overall Experience
Excelente servicioEvelyn G. | First Impressions
Operation’s pace are slow in the front of the house.GUSTAVO R. | Overall Experience
Only issue was waiting in line for 40 minutes to get checked inKamila K. | First Impressions
Customer did not leave a comment.DAYAN M. | Overall Experience
The one thing i don't understand it's the round padlock requirement the staff tried to sell it to me, it may be a good reason for it, but "company policy" is definitely not the right one.RUBEN M. | First Impressions
Customer did not leave a comment.Beverly G. | Overall Experience
Customer did not leave a comment.Rosemary H. | Overall Experience
Customer did not leave a comment.Lorna E. | First Impressions
Lack of staffing was evident. Thanks for the opportunity to express my experience.Dwayne J. | Online Move In
Customer did not leave a comment.roody l. | Overall Experience
I would recommend this place to every one in need of storage place.Great service,great rates and excellent staff.marcos s. | Overall Experience
Customer did not leave a comment.Osmel A. | First Impressions
Customer did not leave a comment.horacio q. | Overall Experience
Customer did not leave a comment.THOMAS H. | First Impressions
calidad humana lo mejorMIGUEL C. | First Impressions
The storage area is kept extremely clean. I went there a few times in the last 3 months and there is one lady that cleans daily , she even cleans the dust on the gates inside the storage area. Bathrooms are clean as well. Customer Service in the front is horrible though. It leave such a bad feeling the way they talk to you, it's like a machine/robot talking to you. Zero engagement. If you fix the front of the house, the place will be golden. I rented there a few times a Uhaul truck but the ladies there provide negative experience. Please reach out to me and i can give details or shadow them with the camera.Kamil K. | Overall Experience
Customer did not leave a comment.BEVERLEY H. | First Impressions
Sometimes, the security would close the storage center before the 10PM on days where it was not supposed to be closed before 10pm.Natalia B. | Overall Experience
Muy buena atencion muy sastifechoLester R. | First Impressions
Good costumerNelvin F. | First Impressions
Customer did not leave a comment.SUSANA M. | First Impressions
Customer did not leave a comment.macleidy f. | First Impressions
Customer did not leave a comment.elda l. | Overall Experience
Customer did not leave a comment.GIEZI H. | First Impressions
Customer did not leave a comment.OSNIEL B. | Overall Experience
Customer did not leave a comment.JOSE R. | Overall Experience
Customer did not leave a comment.MAURICIO G. | Overall Experience
Customer did not leave a comment.Lisa S. | First Impressions
Customer did not leave a comment.Lissete M. | Overall Experience
Customer did not leave a comment.FRANCISCO C. | Online Move In
Customer did not leave a comment.RAFAEL G. | Overall Experience
Customer did not leave a comment.AIR Z. | Overall Experience
Customer did not leave a comment.ANGEL L. | First Impressions
Customer did not leave a comment.ministerio apostolico p. | Overall Experience
Clean, accessible and good cost....MIGUEL b. | First Impressions
ThanksElio P. | Overall Experience
Customer did not leave a comment.Renee L. | Overall Experience
Bastante limpio y mucha seguridadRaymundo V. | First Impressions
Customer did not leave a comment.Luis M. | Overall Experience
Customer did not leave a comment.OSCAR LEONARDO P. | First Impressions
Buen sitio, estuve almacenando mis articulos en este sitio por mas de 3 anos. El servicio de oficina tiene que mejorar un poco le falta algo mas de personal... pero el almacenamiento es bastante bueno. Lo recomiendo.Ramon C. | Overall Experience
Very helpful. Clean and profesional.Manuel F. | Overall Experience
We have had the storage unit for a few years service was great and all of our items are intact. There were a few small bugs found though and some dust but nothing too concerning. I also wish I got a prorated amount of what I paid refunded since I canceled 4 days after the payment was processed and do not need the unit for the rest of the month.Sashy L. | Overall Experience
Customer did not leave a comment.Kathleen E. | Overall Experience
Great customer service all the agents were helpful and the units are always easy access very clean and customer friendlyedwin a. | Overall Experience
Staff is very attentive to customer needs. Manager Bismark was very kind and helpful. The facilities are kept clean and bug free. Area for unloading is excellent for any moving experience. I would definitely recommend this facility to family and friends.Julio C. | First Impressions
I’ve been 2 Saturday’s in a row and the wait is over an hour. There’s only 2 people working with 15 people in Line. It’s absurd!!benjamin w. | First Impressions
When I was looking for storage I called them because I was need it one pallet jack for put my comercial pressure washer machine inside the storage and they rented it to me because they wanted me rent the storage ,so after 3 month I was need it the same service and the manager told me that they don’t do that , so I have to we’re to another place rent one pallet jack to get my machine out.Wilmer A. | Overall Experience
Customer did not leave a comment.Pedro H. | First Impressions
Customer did not leave a comment.Curtis E. | First Impressions
Buen servicio útil para todo lo que se requiere....Armando M. | Overall Experience
Excelente gran ayudaLuis L. | Overall Experience
No one informed us about the alarm system. No one informed us or visible signage that says the loading garage automatically closes at 7pm. Staff was no where to be found and the 24/7 Max number was never responsive. The GM was contacted and communicated but after 30 mins of non stop calling. We wanted to leave at 7:15pm but was stranger until 8:00pm. I can’t wait to close the storage in the next couple of days.Carlos O. | First Impressions
Customer did not leave a comment.JOSE D. | Overall Experience
Customer did not leave a comment.Ana Cristina I. | First Impressions
The store manager was very professional.JOSE R. | First Impressions
Customer did not leave a comment.DANIEL R. | Overall Experience
Satisfactory move-in experience. Improvement can be made in the correct advertising of the cost for renting a U-Haul moving truck. The advertised $39.95 for one of the larger trucks comes out to about $90 when it is payment time. An estimate of the “real” cost should be disclosed before payment is due; of course, taking into account the miles driven. Thank you!MYLENE L. | First Impressions
LAS ATENCIONES QUE SIEMPRE ME HAN BRINDADO EN TODO MOMENTO ES EXCELENTE,ESTOY MUY AGRADECIDO DESDE TODO PUNTO DE VISTAJose C. | Overall Experience
Customer did not leave a comment.Ivette C. | Overall Experience
Yes!!!Pfeffer Retail G. | Overall Experience
Overall my experience with U-Haul was distasteful and unprofessional. As a company everyone needs to act as one. I went to three locations in one day all within 30mins of each other in south Florida and each and everyone of them had there owe rules and regulations with guidelines on “promotions” and how they handle costumers issues, or U hauls issue which intern became the customers issues. ironically tho U-haul as a whole had no issues when it came to charging my credit card. “ This comment is mainly for the Call Center” I have used U haul at least half a dozen times in my life. However, after this horrible, uneventful experience I will no longer use you guys again.Ozroe B. | Overall Experience
Customer did not leave a comment.Zoraida H. | Overall Experience
Customer did not leave a comment.GISELLE P. | Overall Experience
Customer did not leave a comment.MARTA B. | Overall Experience
Customer did not leave a comment.Pfeffer Retail G. | Overall Experience
Customer did not leave a comment.DANIEL S. | Overall Experience
The customer service representative needs a lot of training I spent about 40 minutes checking in for the storage unit. There should be a procedure once a customer is renting for the first time, like the procedure up front to return the truck, explain the office hours, ask if there is a previous reservation.cesar o. | First Impressions
Customer did not leave a comment.JOSEPH N. | Overall Experience
decided not to use your facilities. moved items to an international shipper's warehouse.Eddie G. | Overall Experience
Checkin in systems didn’t work almost ever. Only friendly staff was the young gentlemen who worked up front. The women have attitudes and are not very customer friendly. Had to have my card fixed multiple times and then decided for a passcode that didn’t work after one day. I have decided to take my storage needs elsewhere.ANDREW E. | Overall Experience
New equipment and truck. Wish the van had a rear view camera.gilbert m. | First Impressions
Customer did not leave a comment.rufina h. | Overall Experience
Yes the experience was good.ALEXANDER A. | Overall Experience
I would used Uhaul services on every move, they have a great services and discounts....Randy R. | First Impressions
You should have special deals for the longer contracts. In my case, I know I’m going to used your storage for 12 Months and the price is the same for 1 month or 12 months! Thank you for allowing me to make comments!graciela c. | First Impressions
The counter person was very helpful, is recommend this location to my friendsTroy L. | Overall Experience
Great placeMario V. | Overall Experience
GoodMartin F. | Overall Experience
Is perfecteddy m. | Overall Experience
Everythig was great exept for the fact of tryign to charge me before checking if we had emptied the unit first, thank you for your serviced, thank you for everythinf, ill be backJuan N. | Overall Experience
5ANdy F. | First Impressions
Jeorge was very Knowledgeable and helped with my needs thanks, Lazaro RabiLAZARO R. | First Impressions
very poor customer service I called to cancel out my space in November it but was just xled yesterday, I took out my trailer once and an employee took my spot and was rudd and mad when told to movemartha g. | Overall Experience
Excellent customer service very polite and helpful associatespriscilla h. | First Impressions
Very dissatisfied with purchasing Uhaul locks from Medly was mandatory. I thought it was unfair and more expensive when customers are renting multiple sources and moving out of town.Lavida D. | Overall Experience
Atencion muy buena por parte del pesonal, a nivel de espacio demaciado pequeño, aunque bien limpio todoNOSLEN R. | First Impressions
Tried to charge for not enough gas when the meter showed clearly above the amount of gas when taken, followed by providing a unit with a beam going down the middle of It so limiting the actual spaceMiguel M. | First Impressions
The staff dont know how to treat a custumer!! They put whoever how forklift operator and that is dangerous, a young man yesterday had broken a press brake that I had stroraged for 6months over thereAlejandro U. | Overall Experience
Excelente todo, el personal muy atento muy agradecidaGabriella B. | Overall Experience
Great service, but expensiveCarolina R. | Overall Experience
Great experience. The only bad thing is that you can’t use the hanger doors after hoursViviana M. | Overall Experience
great customer experienceMiguel E. | First Impressions
Good serviceMariano S. | First Impressions
Muy bueno instalación y máxima seguridadomar i. | Overall Experience
The schedule hours on sundays is until 5 , they close before I spoke with melissa and she told me they may to close the doors to load before the schedule , I paid complete my monthly rentEnrique R. | Overall Experience
Not commentDayani L. | Overall Experience
The customer service was extremely poor and slow. We called in advance to have our pod ready, and again the day of, to ensure it would be ready when we got there and it was not. We waited 1 hour!jennifer k. | First Impressions
The flooded entrance when it rain was a big problem for me, the continuous broken access system, made me feel unsecured and the lighting going off every two minutes was VERY ANNOYING thanksHector B. | Overall Experience
Nice clean facility with friendly knowledgeable staff.EMIL L. | First Impressions
The manager personally helped me he was very helpful and understanding thank you.SUPER AC S. | First Impressions
U-HAUL PRESTA A MI ENTENDER. CALIDAD, SERIEDAD, HONESTIDAD, SIEMPRE TIENE UNA FORMA PARA SATISFACER AL CLIENTE, SUS VEHICULOS SON DE EXELENTE CALIDAD Y TODOS SUS EMPLEADOS, SON MUY PROFECIONALES Y ENJose C. | Overall Experience
Facility itself is very nice, but its very hard to find a cart when it's busy. Go on Sunday morning to avoid the crowds.Joe P. | First Impressions
GreatYandel P. | First Impressions
LOS SERVICIOS QUE BRINDA U-HAUL,SON EXELENTES Y DE OPTIMA CALIDAD,ESFISIENCIA,EXELENTE TRATO AL CLIENTETODOS SUS TRABAJADORES,SON ELEVADAMENTE PROFECIONALES,DESDE EL GERENTE. HASTA EL MAS SIMPLE TRJose C. | First Impressions
Very good service....ThanksHector B. | First Impressions
Thank you Bismarck & all at UHAUL DORAL You have been terrific in handling all my issues with my brothers storage issues since his passing! I’m so gratefulWILLIAM/Barbara S. | Overall Experience
Thank you for an amazing 3 1/2 yearsLAWRENCE R. | Overall Experience
great serviceABM BUILDING V. | First Impressions
Everyone was nice I had no problemManuel C. | First Impressions
Im vwry pleased with this. PlaceELIZABETH H. | Overall Experience
the Above answers do not reflect my experience as I never entered the facility nor was there any need.eliyohu s. | Overall Experience
Storage is well worth it.LEONER V. | Overall Experience
Very easy to work withJason R. | Overall Experience
My experience was overall good, except i lost my keys and I had to pay $25 to have someone cut my lock in order to move out.DALIA S. | Overall Experience
I am very happy with the service, the only thing I do not like is that I did not have access to keep all my movements since they closed at 7:00 p.m. And I could not enter more to finish downloading myMARIA M. | First Impressions
Always ProfoCURTIS E. | Overall Experience
I rented the box online I never came into the facility. You need to modify this survey to accomodate online customers.Veronica N. | Overall Experience
Maybe leave the storage part open 24 hours so that people can access their things when they need to. Some people work late and weekend. Can always come during their hours of operation.orlando j. | Overall Experience
NaSONJA F. | Overall Experience
Its really good service and friendly people..Jithendra K. | Overall Experience
I loved the whole U-Box experience. Professional, friendly, and well-organized. I am constantly recommending the service.CHAMARA P. | Overall Experience
Very hard working folks. I commend them.FRANCISCO C. | First Impressions
I have been with u-Haul for about 4 yrs.in Miami FL after moving from Houston,Texas.I have had a wonderful experience over the years.with them Very clean and polite .Thank You Amanda YatesAMANDA Y. | Overall Experience
The staff was professional, friendly and very helpful. The staff is the most important reason I will return to the location for service.william c. | Overall Experience
The hours should be 24 hours.Lindsey C. | Overall Experience
The staff is excellentwilliam c. | First Impressions
ExelentLAZARO L. | Overall Experience
Good price.noelle j. | Overall Experience
Love it.TOM E. | Overall Experience
The staff at this location is the worst staff I've ever dealt with at any Uhaul facility. Continuous problem after problem, lack of communication, non-caring attitude. All the review sites are correctCHRIS A. | Overall Experience
I am sattisfice with serviceGerardo P. | Overall Experience
great and efficient. would use again!Alexandra L. | Overall Experience
Muy bueno y mucha seguridad se lo recomiendo a todas las personaJUAN R F. | Overall Experience
Personnel were greatIsrael L. | Overall Experience
I had to move out on the 7th off the month which made me pay the rent for a whole monthAshraf S. | Overall Experience
Good ServiceRobert M. | Overall Experience
Simply Amazing!!! look no further... These guys are true Professionals, Awesome, friendly and extremely efficient. Thank you so Much!!!Adam C. | Reservation
Everething is good The only problem is when raining the road to much water in the entrance ThanksMARIA DEL PILAR D. | Overall Experience
They put the alarm in people's ears i dont know if to tell to move the cart on the halls or something but it is very unconfortable, the access to the uhaul is very dificult the okechobee is always traJhoan D. | Overall Experience
The woman who delivered the box was incredible. So friendly and willing to assist. Made everything easy.joanna w. | Overall Experience
goodUMESH D. | Overall Experience
Great experienceArmando G. | Overall Experience
Good and friendly service!Zhaoyang Y. | Overall Experience
The staff were great - very friendly and accommodating. However, wait times to speak with an associate were ALWAYS very long on our multiple visits and phone calls because of understaffing.Tyler B. | Overall Experience
I will come back soon for another storagealaska a. | Overall Experience
Fase and friendlyCARLA L. | Overall Experience
todo muy excellentAna F. | Overall Experience
Great location, always clean, easy to accessHORACIO A. | Overall Experience
One of the customer service in the office was very rude with me and others. When I was going to return the storage she didn’t even let me talk .I was not able to get her name she has long black hair.Martha M. | Overall Experience
It was a good experienceEVELINA D. | Overall Experience
The unit was fairly priced compared to othersLoise H. | Overall Experience
Excellent serviceRigoberto L. | Overall Experience
Customer service was HORRIBLE. Management and team evaluation should be conducted.Juan C. | Overall Experience
Cindy was very friendlyRafael V. | Overall Experience
Very happy with the service provided.CLAUDIA O. | Overall Experience
Constantly changing times on me. The drop off of my container was awful, they showed up and said I have 30 min to put all my stuff on the side walk because they wanted to take my container with them.Ulrika A. | Overall Experience
thank youGEORGE R. | Overall Experience
No commentsJUAN U. | Overall Experience
While the staff delivering/picking up my uboxes were friendly and responsive, their truck broke down and the boxes were left on location for an additional two days. My bldg was not pleased. Not good.PETER J. | Overall Experience
Thank You. I got my things safe all the time they were there. I didn’t have to worry because I knew that was a safe place. The manager is a really nice and helpful person. The guys also, they help.Genesis M. | Overall Experience
Cynthia was very helpful.Josefina G. | Overall Experience
ExcellentROGER G. | Overall Experience
All in all a great experienceBARBARA I. | Overall Experience
Alvin was extremely helpful Give him my best wishes for a job well donejuan p. | Overall Experience
ExelenteFRANCISCO V. | Overall Experience
Good serviceEusebio A. | Overall Experience
Cinthia was always very responsive to any questions or issues.Gladys C. | Overall Experience
Great General Manager ! Always provides the best service and is willing to go the extra Mile to help out no matter the situation .Jackie G. | Overall Experience
Staff was not eager to help and could not have moved slower! Return person seemed as if he was put out by request to disconnect car trailer so that I could move truck to loading dock to unload.Michael B. | Overall Experience
A warning before a late charge by text to phone would be good. An email is often missed.RICHARD H. | Overall Experience
The U-Haul facility at Medley is great. It's very convenience and well located. The area is secure and the customer service is great. I would recommend U-Haul at Medley.LUIS C B. | Overall Experience
Additional Services at this Location
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¡Enviamos de un lado al otro de la ciudad o del mundo!
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We have the largest selection in the industry!
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