Comentarios de los clientes para U-Haul Moving & Storage of Doral

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Doral

Clasificación general:

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John O.
Clasificación:

The young man who checked my return was excellent. I was given another U Haul location for return but they said they did not have room. I think it is better to direct returns to a larger location rather than a hole in the wall location. The gentlemen was very pleasant and did give directions to the other location.

Julio T.
Clasificación:

People out the store (service) are good but office people never answer the phone , must of the time call go to center . Manager don't supervise our don't care his own customer.

EDUARDO M.
Clasificación:

El cliente no dejó un comentario.

Fritzgerald M.
Clasificación:

Make sure the requested service is available and the skinny lady with the tattoos could treat better the customers. Very bad attitude.

Lissete M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

RODOLFO A.
Clasificación:

First location did not have truck and did not contact me (37 Av and SW 16 st). Uhaul transferred me to this further location the day before the move. At this second location they forgot to put pads and hand cart in rear. Stated gas at 1/4 full when it was 1/8.

JOSE G.
Clasificación:

The only concern I have is to much time to pick up a car,only one person working in the outside field receiving and checking cars out and he is nice trying to help everyone

FRANCISCO C. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

RAFAEL G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

AIR Z. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

FRANCISCO C.
Clasificación:

El cliente no dejó un comentario.

OSCAR R.
Clasificación:

El cliente no dejó un comentario.

FRANCESCO O.
Clasificación:

The access road it is in a very bad condition. Also the waiting time it is too long after all the paperwork it's complete . Not very pleasant experience for the rates that they charge .

FRANCISCO I.
Clasificación:

El cliente no dejó un comentario.

Rafael O.
Clasificación:

El cliente no dejó un comentario.

E M.
Clasificación:

El cliente no dejó un comentario.

KIRK M.
Clasificación:

El cliente no dejó un comentario.

Alfredo R.
Clasificación:

El cliente no dejó un comentario.

Iris E.
Clasificación:

El cliente no dejó un comentario.

Thiago S.
Clasificación:

El cliente no dejó un comentario.

JOSE R.
Clasificación:

👍

Randy H.
Clasificación:

Horrible customer service in this location over an 1 hour just to get the equipment plus two equipment that didn't even work. Manager doesn't, employees inside are not organized as well plus at returned another 25 mins just to return the equipment. Worst experience with U-haul will not go back to this location. Manager don't even bother trying to reach you don't know what you're doing which is not the first time i see a customer disappointed just never thought I would have this experience with U-haul since i been a long time customer.

Lugelina R.
Clasificación:

Stop overbooking people it was a pain in the ass to find a truck we reserved a truck 3 weeks and n advanced and they sent us to 3 stores very unprofessional and irresponsible and the only thing you guys can say is I am sorry and move along

kenneth L.
Clasificación:

El cliente no dejó un comentario.

ARTURO T.
Clasificación:

Increased staff, wait time was almost 30 minutes to rent truck. Was called multiple times to cancel / reschedule truck pickup due to incorrect scheduling on their part.

robert T.
Clasificación:

I won't try to get there again they talked to me very impersonal and gave me the truck without fuel and charge me for it!!! When I asked why? They said when you rented you didn't go through the emails we sent you and I said you were closing and I was waiting for part of the equipment paid for!!!! Anyway isn't a money issue it was a very bad experience but Thanks to you I was able to move my items and resolved my problems Thanks again Robert

ANTONIO J.
Clasificación:

El cliente no dejó un comentario.

HUMBERTO F.
Clasificación:

El cliente no dejó un comentario.

RAMON C.
Clasificación:

Good service

Rafael R.
Clasificación:

El cliente no dejó un comentario.

CREILIN A.
Clasificación:

El cliente no dejó un comentario.

RENZO B.
Clasificación:

El cliente no dejó un comentario.

Jacob H.
Clasificación:

Staff on telephone was unclear about details surrounding delivery, I was told that I could store my container at uHaul location, and they would delivery the container to my new address in a timely manner, the staff at the delivery location told me it would be Oct. 19 until it could be delivered, I needed the container by Oct. 8, when placing orders for containers the staff needs to take extra time to explain all the details, also I had an 1 hour wait every time I called Uhaul.

JORGE V.
Clasificación:

Excellent

DENNIS T.
Clasificación:

Excelente trato al cliente y vehículos óptimos para su operación.

Pedro R.
Clasificación:

El cliente no dejó un comentario.

coastal P.
Clasificación:

Its convenient that its close to my location, service is very slow at the office, too slow not very friendly either. Crew outside the office are fast and friendly, that makes the difference to come back

JOSE G.
Clasificación:

Son los más rápidos , eficientes y cordiales de Uhaul Miami

Nerio P.
Clasificación:

El cliente no dejó un comentario.

Clinton W.
Clasificación:

These young lady's at the counter need to learn how to speak properly to customers, always rude and have the worst attitudes typical Miami attitude, if there miserable with there job they should Perdue another type of job...

hubert P.
Clasificación:

The best service Five star

ANGEL L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Marcia D.
Clasificación:

El cliente no dejó un comentario.

mariela C.
Clasificación:

El cliente no dejó un comentario.

juan V.
Clasificación:

El cliente no dejó un comentario.

ministerio apostolico p. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Carlos G.
Clasificación:

El cliente no dejó un comentario.

DENISE Z.
Clasificación:

Signage instructions for returning rentals are poor. I waited in line twice, over 15 mins before receiving half of correct instructions. In addition I was told to return moving blanket at same location as rental. They told me I had to return inside. Not able to return because I couldn't wait in line for a 3rd time.

Samuel S.
Clasificación:

El cliente no dejó un comentario.

ROLANDO L.
Clasificación:

Make sure the trucks are in conditions to rent that way customers don't have to lose time like I did waiting for the truck to cool down to continue because that brakes alarm doesn't shut off

JONATHAN P.
Clasificación:

El cliente no dejó un comentario.

MIGUEL b. | First Impressions |
Clasificación:

Clean, accessible and good cost....

MIGUEL B.
Clasificación:

Great service, great location, great prices...

RONIEL R.
Clasificación:

El cliente no dejó un comentario.

ELOY G.
Clasificación:

Very good . Thank you

JOHAN M.
Clasificación:

Truck has trouble and all the person did not help to resolve the problem

MARTY C.
Clasificación:

Forklift was stuck through the side into my coffee table inside the container. I was 4 miles past the 100 mile radius for delivery and had to pat $1200.00 for shipping. UHaul cond me with their stupid inflexible rules. Fuck UHaul.

Elio P. | Overall Experience |
Clasificación:

Thanks

David B.
Clasificación:

El cliente no dejó un comentario.

RAFAEL M.
Clasificación:

Tank you

JHON S.
Clasificación:

El cliente no dejó un comentario.

RAFAEL R.
Clasificación:

El cliente no dejó un comentario.

Chris T.
Clasificación:

El cliente no dejó un comentario.

Yirisander L.
Clasificación:

El cliente no dejó un comentario.

Pablo L.
Clasificación:

El cliente no dejó un comentario.

EDUARDO D.
Clasificación:

The staff needs customer service training

antonio G.
Clasificación:

El cliente no dejó un comentario.

Manohar B.
Clasificación:

El cliente no dejó un comentario.

jorge l Z.
Clasificación:

El cliente no dejó un comentario.

CYNTHIA P.
Clasificación:

El cliente no dejó un comentario.

Jose F.
Clasificación:

El cliente no dejó un comentario.

JUAN H.
Clasificación:

I am a regular costumer at this location never had an issue or inconvenience before but this time non of the equipment available (4) were ready mechanically (tires were flat) had to wait over an hour because the need it was to be approved by management, who took a sweet time, needless to said I was late to my appointment.

Baro S.
Clasificación:

El cliente no dejó un comentario.

Renee L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

PEDRO G.
Clasificación:

El cliente no dejó un comentario.

Breno A.
Clasificación:

El cliente no dejó un comentario.

Hannah M.
Clasificación:

The gentleman who hooked the trailer up to my car was extremely pleasant, helpful and knowledgeable.

Raymundo V. | First Impressions |
Clasificación:

Bastante limpio y mucha seguridad

Luis M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

odis O.
Clasificación:

El cliente no dejó un comentario.

OSCAR LEONARDO P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

HERNANDO T.
Clasificación:

the employee who took my order and the employee who received the vehicle performed excellently.

Ramon C. | Overall Experience |
Clasificación:

Buen sitio, estuve almacenando mis articulos en este sitio por mas de 3 anos. El servicio de oficina tiene que mejorar un poco le falta algo mas de personal... pero el almacenamiento es bastante bueno. Lo recomiendo.

Russell G.
Clasificación:

El cliente no dejó un comentario.

DANIEL A.
Clasificación:

El cliente no dejó un comentario.

ANDISMEL R.
Clasificación:

El cliente no dejó un comentario.

NORYS N.
Clasificación:

El cliente no dejó un comentario.

JACQUETTA W.
Clasificación:

Made it very difficult to return. I am VERY dissatisfied.

pablo B.
Clasificación:

El cliente no dejó un comentario.

JAVIER M.
Clasificación:

El cliente no dejó un comentario.

MANUEL R.
Clasificación:

Excellent customer service! the best of the best. The ladies at the front desktop are super kind and helpful, and the attention of the manager was outstanding. I will definitely recommend this center.

francisco Z.
Clasificación:

El cliente no dejó un comentario.

Clemente G.
Clasificación:

I was incorrectly charged for an extra day which I only had the trailer for exactly 24 hours and I can prove it!

Manuel F. | Overall Experience |
Clasificación:

Very helpful. Clean and profesional.

Sashy L. | Overall Experience |
Clasificación:

We have had the storage unit for a few years service was great and all of our items are intact. There were a few small bugs found though and some dust but nothing too concerning. I also wish I got a prorated amount of what I paid refunded since I canceled 4 days after the payment was processed and do not need the unit for the rest of the month.

Kathleen E. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

CHARLIE K.
Clasificación:

excelente atencion los felicito.

EDWIN C.
Clasificación:

Transmission was faulty and there was a leak on the van. A lot if my boxes were damage. They didn't have a computer to process the payment.

Miguel H.
Clasificación:

El cliente no dejó un comentario.

Rosaline T.
Clasificación:

Very happy Happy Wonderful service girls Veryvery helpful and easy going!! Yes these boys also helpful! With. Trucks and service!!@

LUIS A.
Clasificación:

El cliente no dejó un comentario.

Gulsun E.
Clasificación:

El cliente no dejó un comentario.

Gregory G.
Clasificación:

El cliente no dejó un comentario.

Herminio C.
Clasificación:

El cliente no dejó un comentario.

Alexis G.
Clasificación:

You don't have to improve anything it's perfect /excellent thank you

Luis-angel M.
Clasificación:

El cliente no dejó un comentario.

Hernan E.
Clasificación:

El cliente no dejó un comentario.

Arsenio D.
Clasificación:

El cliente no dejó un comentario.

Debra C.
Clasificación:

Be honest and train employees at all locations on your systems and how to provide quality customer service. The doors on containers that were first delivered would not close so that they could be locked. Had to wait for replacement containers and took many phone calls to get issue resolved. As for staff, some were friendly and some were not. Additionally, there was a huge problem with getting containers picked up from n date scheduled. Apparently this was because information was not entered into system correctly so it was showing the wrong container numbers and showing they were picked up basically the day after they were delivered. That took almost an entire day and many phone calls to get corrected but they were picked up on the scheduled day by a very obvious unhappy employee. With that said, the containers arrived at the destination on time and the service from the people there was much better. I was also told that I would receive credit for the month rental but that never happened which is fine since I used the containers but should not have been told that if it wasn't going to be done. Bottom line, I would never recommend using U-Box for moves unless you have a lot of time to spend on the phone and have a lot of patience.

edwin a. | Overall Experience |
Clasificación:

Great customer service all the agents were helpful and the units are always easy access very clean and customer friendly

CHRISTOPHER M.
Clasificación:

Have a person waiting for us when we arrive.

Hector M.
Clasificación:

El cliente no dejó un comentario.

Maria C.
Clasificación:

El cliente no dejó un comentario.

JOSE G.
Clasificación:

5 estrella excelente personal y muy comunicativo

JOSE G.
Clasificación:

Excelente servicio, Rápidos , muy profesionales todo el personal de oficina , reservaciones y operadores

MAURICIO F.
Clasificación:

Reserved truck was not available, and I had to rent a smaller one, which took me more travels to complete moving

Jorge A.
Clasificación:

El cliente no dejó un comentario.

Julio C. | First Impressions |
Clasificación:

Staff is very attentive to customer needs. Manager Bismark was very kind and helpful. The facilities are kept clean and bug free. Area for unloading is excellent for any moving experience. I would definitely recommend this facility to family and friends.

benjamin w. | First Impressions |
Clasificación:

I’ve been 2 Saturday’s in a row and the wait is over an hour. There’s only 2 people working with 15 people in Line. It’s absurd!!

Wilmer A. | Overall Experience |
Clasificación:

When I was looking for storage I called them because I was need it one pallet jack for put my comercial pressure washer machine inside the storage and they rented it to me because they wanted me rent the storage ,so after 3 month I was need it the same service and the manager told me that they don’t do that , so I have to we’re to another place rent one pallet jack to get my machine out.

Pedro H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Curtis E. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Armando M. | Overall Experience |
Clasificación:

Buen servicio útil para todo lo que se requiere....

Luis L. | Overall Experience |
Clasificación:

Excelente gran ayuda

Carlos O. | First Impressions |
Clasificación:

No one informed us about the alarm system. No one informed us or visible signage that says the loading garage automatically closes at 7pm. Staff was no where to be found and the 24/7 Max number was never responsive. The GM was contacted and communicated but after 30 mins of non stop calling. We wanted to leave at 7:15pm but was stranger until 8:00pm. I can’t wait to close the storage in the next couple of days.

JOSE D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ana Cristina I. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JOSE R. | First Impressions |
Clasificación:

The store manager was very professional.

DANIEL R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MYLENE L. | First Impressions |
Clasificación:

Satisfactory move-in experience. Improvement can be made in the correct advertising of the cost for renting a U-Haul moving truck. The advertised $39.95 for one of the larger trucks comes out to about $90 when it is payment time. An estimate of the “real” cost should be disclosed before payment is due; of course, taking into account the miles driven. Thank you!

Jose C. | Overall Experience |
Clasificación:

LAS ATENCIONES QUE SIEMPRE ME HAN BRINDADO EN TODO MOMENTO ES EXCELENTE,ESTOY MUY AGRADECIDO DESDE TODO PUNTO DE VISTA

Ivette C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Pfeffer Retail G. | Overall Experience |
Clasificación:

Yes!!!

Ozroe B. | Overall Experience |
Clasificación:

Overall my experience with U-Haul was distasteful and unprofessional. As a company everyone needs to act as one. I went to three locations in one day all within 30mins of each other in south Florida and each and everyone of them had there owe rules and regulations with guidelines on “promotions” and how they handle costumers issues, or U hauls issue which intern became the customers issues. ironically tho U-haul as a whole had no issues when it came to charging my credit card. “ This comment is mainly for the Call Center” I have used U haul at least half a dozen times in my life. However, after this horrible, uneventful experience I will no longer use you guys again.

Zoraida H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

GISELLE P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MARTA B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Pfeffer Retail G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

DANIEL S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

cesar o. | First Impressions |
Clasificación:

The customer service representative needs a lot of training I spent about 40 minutes checking in for the storage unit. There should be a procedure once a customer is renting for the first time, like the procedure up front to return the truck, explain the office hours, ask if there is a previous reservation.

JOSEPH N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Eddie G. | Overall Experience |
Clasificación:

decided not to use your facilities. moved items to an international shipper's warehouse.

ANDREW E. | Overall Experience |
Clasificación:

Checkin in systems didn’t work almost ever. Only friendly staff was the young gentlemen who worked up front. The women have attitudes and are not very customer friendly. Had to have my card fixed multiple times and then decided for a passcode that didn’t work after one day. I have decided to take my storage needs elsewhere.

gilbert m. | First Impressions |
Clasificación:

New equipment and truck. Wish the van had a rear view camera.

rufina h. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

ALEXANDER A. | Overall Experience |
Clasificación:

Yes the experience was good.

Randy R. | First Impressions |
Clasificación:

I would used Uhaul services on every move, they have a great services and discounts....

graciela c. | First Impressions |
Clasificación:

You should have special deals for the longer contracts. In my case, I know I’m going to used your storage for 12 Months and the price is the same for 1 month or 12 months! Thank you for allowing me to make comments!

Troy L. | Overall Experience |
Clasificación:

The counter person was very helpful, is recommend this location to my friends

Mario V. | Overall Experience |
Clasificación:

Great place

Martin F. | Overall Experience |
Clasificación:

Good

eddy m. | Overall Experience |
Clasificación:

Is perfect

Juan N. | Overall Experience |
Clasificación:

Everythig was great exept for the fact of tryign to charge me before checking if we had emptied the unit first, thank you for your serviced, thank you for everythinf, ill be back

ANdy F. | First Impressions |
Clasificación:

5

LAZARO R. | First Impressions |
Clasificación:

Jeorge was very Knowledgeable and helped with my needs thanks, Lazaro Rabi

martha g. | Overall Experience |
Clasificación:

very poor customer service I called to cancel out my space in November it but was just xled yesterday, I took out my trailer once and an employee took my spot and was rudd and mad when told to move

priscilla h. | First Impressions |
Clasificación:

Excellent customer service very polite and helpful associates

Lavida D. | Overall Experience |
Clasificación:

Very dissatisfied with purchasing Uhaul locks from Medly was mandatory. I thought it was unfair and more expensive when customers are renting multiple sources and moving out of town.

NOSLEN R. | First Impressions |
Clasificación:

Atencion muy buena por parte del pesonal, a nivel de espacio demaciado pequeño, aunque bien limpio todo

Miguel M. | First Impressions |
Clasificación:

Tried to charge for not enough gas when the meter showed clearly above the amount of gas when taken, followed by providing a unit with a beam going down the middle of It so limiting the actual space

Alejandro U. | Overall Experience |
Clasificación:

The staff dont know how to treat a custumer!! They put whoever how forklift operator and that is dangerous, a young man yesterday had broken a press brake that I had stroraged for 6months over there

Gabriella B. | Overall Experience |
Clasificación:

Excelente todo, el personal muy atento muy agradecida

Carolina R. | Overall Experience |
Clasificación:

Great service, but expensive

Viviana M. | Overall Experience |
Clasificación:

Great experience. The only bad thing is that you can’t use the hanger doors after hours

Miguel E. | First Impressions |
Clasificación:

great customer experience

Mariano S. | First Impressions |
Clasificación:

Good service

omar i. | Overall Experience |
Clasificación:

Muy bueno instalación y máxima seguridad

Enrique R. | Overall Experience |
Clasificación:

The schedule hours on sundays is until 5 , they close before I spoke with melissa and she told me they may to close the doors to load before the schedule , I paid complete my monthly rent

Dayani L. | Overall Experience |
Clasificación:

Not comment

jennifer k. | First Impressions |
Clasificación:

The customer service was extremely poor and slow. We called in advance to have our pod ready, and again the day of, to ensure it would be ready when we got there and it was not. We waited 1 hour!

Hector B. | Overall Experience |
Clasificación:

The flooded entrance when it rain was a big problem for me, the continuous broken access system, made me feel unsecured and the lighting going off every two minutes was VERY ANNOYING thanks

EMIL L. | First Impressions |
Clasificación:

Nice clean facility with friendly knowledgeable staff.

SUPER AC S. | First Impressions |
Clasificación:

The manager personally helped me he was very helpful and understanding thank you.

Jose C. | Overall Experience |
Clasificación:

U-HAUL PRESTA A MI ENTENDER. CALIDAD, SERIEDAD, HONESTIDAD, SIEMPRE TIENE UNA FORMA PARA SATISFACER AL CLIENTE, SUS VEHICULOS SON DE EXELENTE CALIDAD Y TODOS SUS EMPLEADOS, SON MUY PROFECIONALES Y EN

Joe P. | First Impressions |
Clasificación:

Facility itself is very nice, but its very hard to find a cart when it's busy. Go on Sunday morning to avoid the crowds.

Yandel P. | First Impressions |
Clasificación:

Great

Jose C. | First Impressions |
Clasificación:

LOS SERVICIOS QUE BRINDA U-HAUL,SON EXELENTES Y DE OPTIMA CALIDAD,ESFISIENCIA,EXELENTE TRATO AL CLIENTETODOS SUS TRABAJADORES,SON ELEVADAMENTE PROFECIONALES,DESDE EL GERENTE. HASTA EL MAS SIMPLE TR

Hector B. | First Impressions |
Clasificación:

Very good service....Thanks

WILLIAM/Barbara S. | Overall Experience |
Clasificación:

Thank you Bismarck & all at UHAUL DORAL You have been terrific in handling all my issues with my brothers storage issues since his passing! I’m so grateful

LAWRENCE R. | Overall Experience |
Clasificación:

Thank you for an amazing 3 1/2 years

ABM BUILDING V. | First Impressions |
Clasificación:

great service

Manuel C. | First Impressions |
Clasificación:

Everyone was nice I had no problem

ELIZABETH H. | Overall Experience |
Clasificación:

Im vwry pleased with this. Place

eliyohu s. | Overall Experience |
Clasificación:

the Above answers do not reflect my experience as I never entered the facility nor was there any need.

LEONER V. | Overall Experience |
Clasificación:

Storage is well worth it.

Jason R. | Overall Experience |
Clasificación:

Very easy to work with

DALIA S. | Overall Experience |
Clasificación:

My experience was overall good, except i lost my keys and I had to pay $25 to have someone cut my lock in order to move out.

MARIA M. | First Impressions |
Clasificación:

I am very happy with the service, the only thing I do not like is that I did not have access to keep all my movements since they closed at 7:00 p.m. And I could not enter more to finish downloading my

CURTIS E. | Overall Experience |
Clasificación:

Always Profo

Veronica N. | Overall Experience |
Clasificación:

I rented the box online I never came into the facility. You need to modify this survey to accomodate online customers.

orlando j. | Overall Experience |
Clasificación:

Maybe leave the storage part open 24 hours so that people can access their things when they need to. Some people work late and weekend. Can always come during their hours of operation.

SONJA F. | Overall Experience |
Clasificación:

Na

Jithendra K. | Overall Experience |
Clasificación:

Its really good service and friendly people..

CHAMARA P. | Overall Experience |
Clasificación:

I loved the whole U-Box experience. Professional, friendly, and well-organized. I am constantly recommending the service.

FRANCISCO C. | First Impressions |
Clasificación:

Very hard working folks. I commend them.

AMANDA Y. | Overall Experience |
Clasificación:

I have been with u-Haul for about 4 yrs.in Miami FL after moving from Houston,Texas.I have had a wonderful experience over the years.with them Very clean and polite .Thank You Amanda Yates

william c. | Overall Experience |
Clasificación:

The staff was professional, friendly and very helpful. The staff is the most important reason I will return to the location for service.

Lindsey C. | Overall Experience |
Clasificación:

The hours should be 24 hours.

william c. | First Impressions |
Clasificación:

The staff is excellent

LAZARO L. | Overall Experience |
Clasificación:

Exelent

noelle j. | Overall Experience |
Clasificación:

Good price.

TOM E. | Overall Experience |
Clasificación:

Love it.

CHRIS A. | Overall Experience |
Clasificación:

The staff at this location is the worst staff I've ever dealt with at any Uhaul facility. Continuous problem after problem, lack of communication, non-caring attitude. All the review sites are correct

Gerardo P. | Overall Experience |
Clasificación:

I am sattisfice with service

Alexandra L. | Overall Experience |
Clasificación:

great and efficient. would use again!

JUAN R F. | Overall Experience |
Clasificación:

Muy bueno y mucha seguridad se lo recomiendo a todas las persona

Israel L. | Overall Experience |
Clasificación:

Personnel were great

Ashraf S. | Overall Experience |
Clasificación:

I had to move out on the 7th off the month which made me pay the rent for a whole month

Robert M. | Overall Experience |
Clasificación:

Good Service

Adam C. | Reservation |
Clasificación:

Simply Amazing!!! look no further... These guys are true Professionals, Awesome, friendly and extremely efficient. Thank you so Much!!!

MARIA D. | Overall Experience |
Clasificación:

Everething is good The only problem is when raining the road to much water in the entrance Thanks

Jhoan D. | Overall Experience |
Clasificación:

They put the alarm in people's ears i dont know if to tell to move the cart on the halls or something but it is very unconfortable, the access to the uhaul is very dificult the okechobee is always tra

joanna w. | Overall Experience |
Clasificación:

The woman who delivered the box was incredible. So friendly and willing to assist. Made everything easy.

UMESH D. | Overall Experience |
Clasificación:

good

Armando G. | Overall Experience |
Clasificación:

Great experience

Zhaoyang Y. | Overall Experience |
Clasificación:

Good and friendly service!

Tyler B. | Overall Experience |
Clasificación:

The staff were great - very friendly and accommodating. However, wait times to speak with an associate were ALWAYS very long on our multiple visits and phone calls because of understaffing.

alaska a. | Overall Experience |
Clasificación:

I will come back soon for another storage

CARLA L. | Overall Experience |
Clasificación:

Fase and friendly

Ana F. | Overall Experience |
Clasificación:

todo muy excellent

HORACIO A. | Overall Experience |
Clasificación:

Great location, always clean, easy to access

Martha M. | Overall Experience |
Clasificación:

One of the customer service in the office was very rude with me and others. When I was going to return the storage she didn’t even let me talk .I was not able to get her name she has long black hair.

EVELINA D. | Overall Experience |
Clasificación:

It was a good experience

Loise H. | Overall Experience |
Clasificación:

The unit was fairly priced compared to others

Rigoberto L. | Overall Experience |
Clasificación:

Excellent service

Jenessia E. | Overall Experience |
Clasificación:

Customer service was HORRIBLE. Management and team evaluation should be conducted.

Rafael V. | Overall Experience |
Clasificación:

Cindy was very friendly

CLAUDIA O. | Overall Experience |
Clasificación:

Very happy with the service provided.

Ulrika A. | Overall Experience |
Clasificación:

Constantly changing times on me. The drop off of my container was awful, they showed up and said I have 30 min to put all my stuff on the side walk because they wanted to take my container with them.

GEORGE R. | Overall Experience |
Clasificación:

thank you

JUAN U. | Overall Experience |
Clasificación:

No comments

PETER J. | Overall Experience |
Clasificación:

While the staff delivering/picking up my uboxes were friendly and responsive, their truck broke down and the boxes were left on location for an additional two days. My bldg was not pleased. Not good.

Genesis M. | Overall Experience |
Clasificación:

Thank You. I got my things safe all the time they were there. I didn’t have to worry because I knew that was a safe place. The manager is a really nice and helpful person. The guys also, they help.

Josefina G. | Overall Experience |
Clasificación:

Cynthia was very helpful.

ROGER G. | Overall Experience |
Clasificación:

Excellent

BARBARA I. | Overall Experience |
Clasificación:

All in all a great experience

juan p. | Overall Experience |
Clasificación:

Alvin was extremely helpful Give him my best wishes for a job well done

FRANCISCO V. | Overall Experience |
Clasificación:

Exelente

Eusebio A. | Overall Experience |
Clasificación:

Good service

Gladys C. | Overall Experience |
Clasificación:

Cinthia was always very responsive to any questions or issues.

Jackie G. | Overall Experience |
Clasificación:

Great General Manager ! Always provides the best service and is willing to go the extra Mile to help out no matter the situation .

Michael B. | Overall Experience |
Clasificación:

Staff was not eager to help and could not have moved slower! Return person seemed as if he was put out by request to disconnect car trailer so that I could move truck to loading dock to unload.

RICHARD H. | Overall Experience |
Clasificación:

A warning before a late charge by text to phone would be good. An email is often missed.

LUIS C B. | Overall Experience |
Clasificación:

The U-Haul facility at Medley is great. It's very convenience and well located. The area is secure and the customer service is great. I would recommend U-Haul at Medley.

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