Comentarios de los clientes para U-Haul Moving & Storage of Danvers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Danvers

Clasificación general:

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Allen S.
Clasificación:

I haul is a good place I need my number too pay

Pat M. | Overall Experience |
Clasificación:

Management and staff were excellent in every way........they get Five stars.....well done

Moira P. | First Impressions |
Clasificación:

The morning when I picked up my truck the girl was exceptional! When I went to drop it off was frustrating though. I arrived close to closing time and the guy asked me to do online drop off. The internet wouldn't work on my phone so I was unable to complete it. He was still there but kept busy looking at the other vehicles turned in whose customers had left. I felt like he should have helped me since I was there in person.

Jeffrey B.
Clasificación:

I had to change the date of my reservation over the phone and was told I was all set, only to be told the day of the pickup that the person failed to change the date and the 26 foot truck was rented to someone else. Very disappointed

Nikki C.
Clasificación:

El cliente no dejó un comentario.

MARCOS F.
Clasificación:

El cliente no dejó un comentario.

Donald B.
Clasificación:

El cliente no dejó un comentario.

Lori H.
Clasificación:

You instruct customers to post pictures of the trailer when they pick them up (particularly if there is a dispute about condition or pre-existing damage) However, the location has very poor cell service and the guest wifi is terrible. I was NOT able to get the necessary picture posted. Don't encourage clients to use this process if it does not work. As a result my pick up experience took a LONG time and I was never able to upload the dispute pictures.

Suzanne C.
Clasificación:

I got stuck having to pay for a storage rental fee OF $105 from 2018 in Somerville, MA that was on auto-pay BUT I had already moved out. I got charged then and again right before I was able to rent the truck. I would like to be reimbursed for both transactions. Neither should have happened since I had already moved out.

helen B.
Clasificación:

El cliente no dejó un comentario.

Jenna M.
Clasificación:

El cliente no dejó un comentario.

Dana A.
Clasificación:

El cliente no dejó un comentario.

Richard H.
Clasificación:

El cliente no dejó un comentario.

Michael S.
Clasificación:

The sales associate was excellent. She was alone and trying to do ten things at once.

hoang n. | Overall Experience |
Clasificación:

Elizabeth is an experienced manager who is always available to assist her customers. My family went through a huge loss and she was very helpful and sympathetic. Elizabeth went out of her ways to help us. We will never forget her kindness. I highly recommend U Haul of this location.

THOMAS F.
Clasificación:

El cliente no dejó un comentario.

LLOYD S.
Clasificación:

Beth was very helpful during the morning pick up Ben was equally helpful when I brought the trailer back. They both made everything an easy with no hassles.

Brian A.
Clasificación:

One person working in the morning made for a very slow check in process. Employee was dealing with live customers and answering phone calls at the same time. Again on return at 4pm, one employee working to check in trucks. Line was very long with people waiting outside as well. Took over a half hour to check in truck. Employee did a great job trying to speed the process up, but was visibly overwhelmed.

Ross P.
Clasificación:

Have more workers on duty

Donna C.
Clasificación:

El cliente no dejó un comentario.

DAVID G.
Clasificación:

Everyone was extremely pleasant besides they person who greeted me when I dropped off. He was incredibly rude, looked in a rush, and was not wearing a mask when cleaning the vechicles

joseph S.
Clasificación:

El cliente no dejó un comentario.

Sharon C.
Clasificación:

El cliente no dejó un comentario.

John M.
Clasificación:

Did not like the fact I had to pickup in Danvers when I made reservation for Wilmington. Just because I used it one way should be no excuse. I was told that's where it was available. Reservations for a location apparently mean nothing. Uhaul should have brought a trailer to the location of my choice.

PAULO D.
Clasificación:

El cliente no dejó un comentario.

JAMES C.
Clasificación:

El cliente no dejó un comentario.

dorthey a. | First Impressions |
Clasificación:

It was a pleasure , both the ladies we death with were great. Tatiana was very good. It was nice seeing a young person with such great people skills. She didn't even flinch when I couldn't open the doors. A lot of young people would give you that old people are annoying look.

Carolyn E.
Clasificación:

I felt very satisfied overall with my experience with U-Haul and when I need to move again I will be using you.

kevin B.
Clasificación:

In general, try to make the interactions at the counter a little more crisp. Having just one person in front of you in line can mean waiting for 20 minutes.

Michele H.
Clasificación:

Put a sign out on Rt 1 North that identifies the entry way. I love that the voice mail states, "it's right after the Center Street exit". So I was prepared for it and looking for it but it's a sharp turn and there is no signage there at all. So if you miss it, you need to go way out of your way to get back there.

JOHN G.
Clasificación:

Fantastic, efficient service. I'm going to use them again in the coming weeks. Met with three different workers on phone and in person and all three were excellent, which suggests a well-run organization.

Beth J.
Clasificación:

Despite being a brand new vehicle (1500 miles) which was clean, I'm not sure how well maintained I would say it was. When I picked it up the low tire pressure warning was on. Tires rated 85 PSI were inflated at 54, 50 (front) and 77, 33 (rear). Are the vehicles not checked for issues like this before they go out? I added air which delayed the start of my move, but after driving 75 miles the tire pressure warning came on again. The readings this time were 62, 61 (front) and 76, 56 (rear). When I returned the van, the morning staff (who were lovely) had been replace by a new crew. The afternoon staff was unhelpful and borderline rude. They barely looked up when I approached the counter, said the system was down, to leave the keys, and that my final invoice would be delivered via email. I mentioned that there was an issue with the van that I wanted to make them aware of. They disinterestedly asked what the problem was. I explained what was going on with the tire pressure, that three of the tires were not holding air, and that one in particular (the rear passenger side) was especially bad. The response? "There's probably a nail in that tire." Seriously? Low tire pressure and/or a nail in a tire is potentially very dangerous. Thankfully our trip ended safely. I understand that things happen, but the lack of interest or concern on the part of the staff was frustrating and disheartening.

Thomas H.
Clasificación:

El cliente no dejó un comentario.

SHERRI T. | Overall Experience |
Clasificación:

You should tell people right away the price goes up yearly. You should hire people that can answer questions on the phone

ANTHONY L.
Clasificación:

El cliente no dejó un comentario.

JUSTIN G.
Clasificación:

El cliente no dejó un comentario.

Robert C.
Clasificación:

El cliente no dejó un comentario.

SCOTT G.
Clasificación:

2nd time I've rented here. I returned because the experience was great. Good job, thanks

MARCO M. | Overall Experience |
Clasificación:

Great people to work with. Beth was Great

PETER T.
Clasificación:

El cliente no dejó un comentario.

Robert F.
Clasificación:

El cliente no dejó un comentario.

David G.
Clasificación:

El cliente no dejó un comentario.

David K.
Clasificación:

El cliente no dejó un comentario.

JAMES B.
Clasificación:

Called two other locations and nobody answered the phone and/or they didn't open until 9 or 10 AM. This location had great hands on personal service and it was a great experience overall.

STEVE A.
Clasificación:

Elizabeth was awesome, I was in and out in minutes! Best uhsul around !!

ANNE C.
Clasificación:

El cliente no dejó un comentario.

Paul T.
Clasificación:

El cliente no dejó un comentario.

DANIEL W.
Clasificación:

The person who helped me (Beth) was very helpful and efficient.

ELIZABETH E. | First Impressions |
Clasificación:

My experience wasn't really ok.

BARRY D.
Clasificación:

El cliente no dejó un comentario.

Vincent M.
Clasificación:

The check in process ... counter people moved on to a new customer when not finished with. I. Was not given the moving blankets or the wardrobe

William S.
Clasificación:

The exterior of the truck was dirty it look like it was worn out and it only had 8000 miles on it. The interior windows were so bad we could barely see with head on traffic lights hit the windows. There was no heat in the truck.I had to go in the shop and wit to get the keys when I chose on line check in.

Brenda C.
Clasificación:

El cliente no dejó un comentario.

Julie C.
Clasificación:

El cliente no dejó un comentario.

Christopher N.
Clasificación:

Easy online set up, friendly staff, and great option for moving small items.

MARIA M.
Clasificación:

Beth was amazing! Knowledgable, professional, and friendly. She made the experience easy and put us at ease for our trip.

Brian B.
Clasificación:

The guaranteed truck wasn't there!

Chia V.
Clasificación:

Attentive, knowledgeable staff despite being very busy. The site could use more parking for customers needing to check in at the office.

JON E.
Clasificación:

El cliente no dejó un comentario.

MARGARITA C.
Clasificación:

El cliente no dejó un comentario.

alec E.
Clasificación:

The staff is always welcoming and friendly in danvers. Thanks off being great guys!

Kenneth H.
Clasificación:

Delivery of the unit was a breeze. The staff is cool.

louis G.
Clasificación:

Definitely need to improve your employees attitude I felt like we were bothering them and the way you calculate the fuel cost I literally drove under 10 miles and he told me I owed $14.75 at a cost of $3.50 per gallon

Robert A.
Clasificación:

El cliente no dejó un comentario.

Aileen G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

William B.
Clasificación:

El cliente no dejó un comentario.

Alma T.
Clasificación:

El cliente no dejó un comentario.

mark d. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Edwin S.
Clasificación:

Everything was great and service was excellent.

Peter M.
Clasificación:

El cliente no dejó un comentario.

Christina N.
Clasificación:

El cliente no dejó un comentario.

DILLON G.
Clasificación:

El cliente no dejó un comentario.

STEVEN W.
Clasificación:

was charged 800.00 for damage to the vehical that did and does not exist... if its nit resolved i will see you guys in court.

Jason V.
Clasificación:

Beth the associate working was super efficient, friendly, and has excellent customer service. She dealt with multiple customers one at a time with a very pleasant demeanor and professionalism. Due to Beth's work ethic you should be very proud to have such a person working for you. She is the reason people will return for repeat business.

TAMMY S.
Clasificación:

The person I rented from was awesome you didn't have a truck he found me one everybody was very friendly they're the only thing is the sign showing where you are located on that Highway should be put up the street a little ways because it's like look at miss it very easily quick cut off than that everything was great

Kyle S.
Clasificación:

signage poor when you enter where you should line up for drop off ... waiting over 20 minutes before being helped ... customer in front of the line was dealing with the fact that they had released his rental and they didn't have another option for him, causing delayed wait time ... gentlemen that helped me throughout the checkout/inspection complained about fellow colleague and used inappropriate language (i don't work there and don't care about your work politics), plus now i'm over 30 minutes to just return the truck ... surcharges for fuel are ridiculous especially when customer support at the locations (specifically Danvers, MA) ... unprofessional and not efficient ... these are the reasons why i used penske previously and will continue using penske over uhaul

Dana Y.
Clasificación:

The person Zachary Stine I dealt with was awesome!! Friendly and helpful!! He was super quick and had me hitched up the trailer and on the road quickly!! Trailer worked perfect for a move!! On return Zach got me quickly checked in even though he was swamped busy checking in and cleaning trucks!! He worked extra hard very happy with this location!! I'll be back again soon!! Thanks!!!

Amber H.
Clasificación:

It was very difficult to find the correct exit from the highway. The turn wasn't an actual exit which was marked, instead, it's a small off-road with no sign to show where to turn to get to the UHaul location. I had to loop around multiple times and get back on the highway in order to find how to get to this particular location.

HENRY B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Christopher D.
Clasificación:

The employee who was working when we returned our equipment was very rude and wearing his mask on the top of his head not on his face at all. Don't know his name but he was working by himself. Would not recommend anyone work with him in the future, very unpleasant guy.

Dan H.
Clasificación:

The person that assisted me at the counter was excellent. She was friendly and knowledgeable and truly shows it she was interested in what she was doing and the customer said she was supporting. I commented to her how good of a job she was going great personality.

Frank T.
Clasificación:

El cliente no dejó un comentario.

Paul C.
Clasificación:

El cliente no dejó un comentario.

ELLEN G.
Clasificación:

The service and people are great, but you really need to do something about how the roofs handle rain and snow, or put awnings above access doors and key pads. The rain comes down in sheets and ice and snow hang dangerously above where we have to check in and out.

DAVID L. | First Impressions |
Clasificación:

The staff was knowledgeable friendly

JOHN F.
Clasificación:

Had a very good experience- staff was friendly and use of the equipment was completely uneventful. Exactly what you'd hope for in a truck and trailer rental.

Norman N.
Clasificación:

El cliente no dejó un comentario.

Norman N.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

Hire people like Beth, she is energetic polite and a great asset to your group

ELI T.
Clasificación:

El cliente no dejó un comentario.

Sallie L.
Clasificación:

El cliente no dejó un comentario.

Kate S.
Clasificación:

The door to our Uhaul kept jamming when opened which made our move really frustrating.

Michael W.
Clasificación:

Great check in experience. Easy return. Will recommend:)

Kathleen G.
Clasificación:

El cliente no dejó un comentario.

Robert D.
Clasificación:

Unless you gave away the trucks I don't think they could do any better! It was quick, efficient, very well explained and everything was like they said. Everyone in on the says I took and returned the truck were amazing! Moving is stressful, but the staff here helped make it an enjoyable experience. The truck easy very clean, ran well, and everything worked fine. THANKS TO ALL THERE!!

PETER T.
Clasificación:

El cliente no dejó un comentario.

GIOVANIA L.
Clasificación:

Great costumer service

Joshua K.
Clasificación:

El cliente no dejó un comentario.

Sarah C.
Clasificación:

Long wait times in the line and on the phone - the self-check in was a confusing so I decided to go inside and wait in line. There was an employee walking in and out without wearing a mask and another person not wearing their mask properly over their nose. The van itself ran well and was very clean.

matthew M.
Clasificación:

The gentleman who greeted and signed me in was busy and yet remained a kind and professional demeanor. The young lady who was preparing the equipment was courteous and helpful. Thank you.

WILLIAM G.
Clasificación:

El cliente no dejó un comentario.

Karlsen B.
Clasificación:

El cliente no dejó un comentario.

Joseph L.
Clasificación:

El cliente no dejó un comentario.

JOSEPH M.
Clasificación:

El cliente no dejó un comentario.

Abigail D.
Clasificación:

Very few people were wearing masks inside and if they actually had a mask, their noses were out of it. I was getting anxiety just standing in the office. The actually process of picking up The truck was smooth but I was uncomfortable being in there with about 5-6 unmasked people. Also the woman who drove my truck over to me was unmasked in the car before I got in...

Matthew W.
Clasificación:

El cliente no dejó un comentario.

Gregory B.
Clasificación:

Computer system went down when I was waiting in line for pickup. Mobile app pickup was down too. Took an hour to come back online so we just waited.

Kei N.
Clasificación:

El cliente no dejó un comentario.

KARILYNN D.
Clasificación:

My check out took a long time as the credit card machine was not working. However, the staff was nice and helpful.

Nathan G.
Clasificación:

El cliente no dejó un comentario.

Susan G.
Clasificación:

I did online check in but still had to meet an agent and show credit card and license - it was the busiest moving day of the year and some tense moments in the shop due to customers returning things late but my experience was fine - location is very hard to pull into and nowhere to park or pull in - very very dangerous I think

ROBIN M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Cynthia D. | Overall Experience |
Clasificación:

The Staff at has always been friendly and provide prompt and helpful service.

Helen B. | Overall Experience |
Clasificación:

Convenient location, staff extremely helpful & very accommodating- If rental vehicle or storage needed in future- I’ll be back! Sincere thanks... Helen B.

Robert S. | Overall Experience |
Clasificación:

U-Haul of Danvers is definitely a secure place, there are cameras everywhere. I went Thursday night to close out my storage unit and the front desk had 2 workers. I needed to wait about 15 minutes before being taken care of but once I was being served things went quickly. I would recommend this facility. Thanks Bob

jennifer w. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

David L. | First Impressions |
Clasificación:

They have the best staff in the Danvers location especially david he is very helpful

Trista C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Agnaldo C. | First Impressions |
Clasificación:

Very good services...

Polly C. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

HECTOR C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

PASCAL S. | Overall Experience |
Clasificación:

Thanks everything was great

Peter E. | Online Move In |
Clasificación:

I either did not get or did not see instructions for checking in on keypad on side of building. Staff was very helpful. Overall a very good experience.

ALBERT M. | Overall Experience |
Clasificación:

I have Rented At 4 Locations. This was by far the best experience.

Victoria W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Dale A. | Overall Experience |
Clasificación:

fine

Migdalia F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Michelle V. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Brittany W. | First Impressions |
Clasificación:

The young girl with color in her hair was the one who helped me with my 250 dirtbike and she was quick to respond and was all around awesome! Thank you for your help!

Brendan J. Q. | Overall Experience |
Clasificación:

Cynthia was excellent

Mauricio S. | Overall Experience |
Clasificación:

Thank you for your wonderful customer service.

Michael F. | First Impressions |
Clasificación:

Elizabeth and Cody are great employees. both went above and beyond to make my experience a good one.

STEPHEN F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Robert S. | First Impressions |
Clasificación:

This was a last minute storage rental I made with Beth an hour before closing. I had a reservation for a truck and storage unit at U-Haul 222 Central Street Saugus but they close early (Thursday 2/20/20 before 4:30) so I was left high and dry. I ended up getting my truck from Ricky at the Saugus Broadway facility and he recommended Beth at the Danvers facility for my storage units. Beth was knowledgeable and professional and I would recommend both the Saugus Broadway facility and the Danvers facility. Stay away from U-Haul at 222 Central Street Saugus. Thanks Bob Santiano

Leighton o. | Overall Experience |
Clasificación:

Staff is awesome!

Brendan J. Q. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Linda c. | Overall Experience |
Clasificación:

n/a

Bill W. | Overall Experience |
Clasificación:

Overall good experience. Easy

Matt P. | First Impressions |
Clasificación:

Helpful, quick and professional

Jennifer F. | First Impressions |
Clasificación:

I had to wait 30-45 minutes for someone to help me check out. Also went to use the bathroom and it was a disgrace.

Mathew E. | First Impressions |
Clasificación:

Great to do business with. They really are about customer satisfaction. Alex was a great help and very friendly. Would recommend to anyone.

Michael C. | First Impressions |
Clasificación:

Having to provide 3 phone numbers was ridiculous, no need for that much information to be provided. Also, locks should be included, shouldn't have to purchase one

Alfonso A. | Overall Experience |
Clasificación:

Great service, great people, very friendly and helpful.

Gary M. | First Impressions |
Clasificación:

The General Manager Beth is a gem. Great Patience and Professional in every way Well Done to the entire Team on Saturday for Truck rental to storage process A+

Giovania L. | Overall Experience |
Clasificación:

I had a good experience there. Very friendly staff. Thank you!

Nancy S. | Overall Experience |
Clasificación:

Great!

Mark F. | Overall Experience |
Clasificación:

N/a

Betsy J. | First Impressions |
Clasificación:

The saleswoman was great, I was overwhelmed and she gave me all the facts which helped me make a decision. Please thank her for me.

ANDREA P. | Overall Experience |
Clasificación:

Overall I was extremely happy.

Nick R. | Overall Experience |
Clasificación:

They should post their clear policy and procedures for handling garbage and the guidelines for use of the area they have designated for customers to leave furniture etc they don't want anymore.

James D. | First Impressions |
Clasificación:

Great service Fast and friendly

KAREN K. | Overall Experience |
Clasificación:

Always helpful and responsive to any questions.

Dawn D. | Overall Experience |
Clasificación:

The staff was amazing!! And super helpful

Bill M. | Overall Experience |
Clasificación:

Good place to use for storage.

Lawrence C. | First Impressions |
Clasificación:

Everyone I dealt with at this U-Haul was accommodating, friendly and helpful. I dropped off equipment and rented a storage unit and was in and out quickly. One of the guys Gave me cold bottled water!!

kim M. | Overall Experience |
Clasificación:

Very helpful and accommodating staff

Raymond M. | Overall Experience |
Clasificación:

Excellent service

Jeanne S. | Overall Experience |
Clasificación:

Always so helpful and the manager is fantastic.

amy e. | First Impressions |
Clasificación:

Your staff is friendly and courteous. .

Daniel A. | Overall Experience |
Clasificación:

I've rented a cargo van for local moves and storage space from this facility. I feel they do a fine job and have no complaints.

Clifford G. | First Impressions |
Clasificación:

Knowledgeable, friendly and efficient staff...

Jordan J. | First Impressions |
Clasificación:

Fast & easy process

kim M. | First Impressions |
Clasificación:

Great service!!

KANJI K. | Overall Experience |
Clasificación:

The branch manager, Chandel and other staffs were as friendly and helpful as they always have been in the last 5 years. Rented a 20ft truck to move into my house in Marlborough from 07:00 till 19:00.

JAMES W. | Overall Experience |
Clasificación:

None

Robert G. | Overall Experience |
Clasificación:

I have rented trucks from this facility many times and this was my first time for storage. The staff is always extremely pleasant and attentive to my needs.

YOUNG JAE P. | Overall Experience |
Clasificación:

-

Raymond M. | First Impressions |
Clasificación:

Excellent service, very accommodating

Michael L. | Overall Experience |
Clasificación:

I've moved 3 times over the past 7, each time using the facilities and services availble at Danvers U-haul, excellent experience as usual!

pamela w. | Overall Experience |
Clasificación:

very good ,it was very cold, no heat?179Newbury st, Danvers MA. 01923

CHRISTOPHER G. | Overall Experience |
Clasificación:

My storage unit became so filthy with mice, that I was forced to discard everything. I lost out on hundreds of dollars worth of furniture.

MICHAEL R. | Overall Experience |
Clasificación:

Great storage facility with easy access and courteous customer service.

Steven H. | Overall Experience |
Clasificación:

YOUR U-HAUL, YOUR ARE AND ALWAYS WILL BE. I BUY AND SELL HOUSES, I ALWAYS WILL AND WILL ALWAYS RENT TRUCKS AND STORAGE UNITS FROM YOU. HOW IS THAT FOR AN ANSWER ?

Gary B. | Overall Experience |
Clasificación:

Condensation dripped all over everything. Needs a better climate control

Ann R. | Overall Experience |
Clasificación:

I don't really have anything to say. I had extended hours as I work two jobs and really could only get to the site after 10pm. getting to the site was also a pain as there is only one way there.

SARAH W. | Overall Experience |
Clasificación:

The staff is very rude, slow and inexperienced. Whole facility feels sketchy. Mouse trap upon opening my unit which gave me a bad feeling about leaving my things there. Overpriced and misinformed.

Creunice D. | Overall Experience |
Clasificación:

I used this location for storage and moving trucks in 3 different occasions and I will come back if needed. Many different sizes units available, it’s clean and the location is very convenient

Bruce D. | Overall Experience |
Clasificación:

Generally very happy with this location, with one exception. I had stored some of my woodworking tools and found them rusty. Better climate control is needed.

maria g. | Overall Experience |
Clasificación:

excellent storage company

Joanne R. | Overall Experience |
Clasificación:

I have used the Danvers facility multiple times throughout the years. Even choosing to store there instead of a local facility specifically because I trust the management.

David L. | Overall Experience |
Clasificación:

Management and staff are great to work with .

Josh J. | Reservation |
Clasificación:

This was literally the absolute worst experience I’ve ever had with any service, PERIOD! I’ve rented many years (for business), but the staff & management here left me NEVER wanting to rent w/U-Haul.

TABITHA A. | Overall Experience |
Clasificación:

The best thanks for all the help

Ashley B. | Overall Experience |
Clasificación:

I did notice that I’ve used them once in the past and went back. However both times about after two months or so the rate goes up..BOtH times.

DEENA A. | Reservation |
Clasificación:

The reservation process went very smoothly and Kelly was great. She explained everything I needed to know in detail. Great customer service.

KAREN P. | Overall Experience |
Clasificación:

I had to move my belongings out because of a strong smell of urine. I found mouse droppings and the blankets I had over my furniture were all chewed up had to check everything to not bring babies home

Paul E. | Overall Experience |
Clasificación:

The staff at Uhaul Danvers is professional, efficient, and good to work with. Chenelle, Jonathan, and Cynthia helped me through all of my storage needs throughout the nine months I rented. Good deal.

CHRISTINE S. | Reservation |
Clasificación:

Even though the rep was busy he took excellent care of each and every customer. The facility is very clean and has everything you could need whether it is for renting a uhaul or a storage unit.

RICHARD B. | Overall Experience |
Clasificación:

I always received kind and friendly Service. The management was a class act. I would highly recommend anyone to use this facility.

Paul P. | Overall Experience |
Clasificación:

The staff went over and beyond to make sure I was pleased at all times. Paul C. Perakis

Catherine L. | Overall Experience |
Clasificación:

Refused a trailer rental. Condescending and rude manager/staff. Card didn’t work to access building several times.

Darlene C. | Overall Experience |
Clasificación:

Everyone I encountered at the Danvers location was extremely helpful and pleasant. They even moved the truck I was renting to the side of the building where the unit I was emptying was located.

TODD K. | Overall Experience |
Clasificación:

Extremely unprofessional and poorly ran

Holly T. | Overall Experience |
Clasificación:

I have no comment

PHILLIP B. | Overall Experience |
Clasificación:

The space served my needs perfectly.

Michael K. | Reservation |
Clasificación:

The staff was extremely helpful and professional.

Franchesca C. | Overall Experience |
Clasificación:

It was my first time utilizing a storage facility and the customer service staff made everything easy.

Brett G. | Overall Experience |
Clasificación:

I really like the staff,always been friendly and helpful. 1 have rented several trailers and trucks through them. But I will never use their storage again. Room was so damp it almost ruined things.

renee p. | Overall Experience |
Clasificación:

.

Amy M. | Overall Experience |
Clasificación:

I had climate control unit it was below 25 degrees in winter and froze my stuff. Then it was 100 degree cause air conditioner was not working so my stuff melted. Never be back used them for many years

DONAL B. | Overall Experience |
Clasificación:

Thanks for your service. We will recommend you.

Tom F. | Overall Experience |
Clasificación:

Longer access hours would be better. If I move I would reuse the service. Thanks, Tom

Arun N. | Overall Experience |
Clasificación:

The staff were very helpful. Storage units were clean and well maintained. A 2 part authentication was required to get into the building, which makes it more secure.

NORMAN Z. | Overall Experience |
Clasificación:

I only had one complaint. the garage door was very noisy and sqeeked alot.and also over the door when you come into the facility .when it rain you got soaked. other than that a great place to rent .

ted t. | Overall Experience |
Clasificación:

good people. note that you will not be able to get inside access after store hours

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