Customer Reviews for U-Haul Moving & Storage of Conyers

4,381 comentarios

1150 Dogwood Dr SE   Conyers, GA 30012
(Next to Cracker Barrell)

(770) 761-3888

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(770) 761-3888

1150 Dogwood Dr SE
Conyers, GA 30012
(Next to Cracker Barrell)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Extremely fast and convenient. I set it up online and drove off with what I needed in less than an hour including the drive to the facility. Very smooth.

Carlee B. 
Clasificación:
5.0

Your doing a good job.

Audrey M. 
Clasificación:
5.0

Representatives take too long with one customer.

Karen W. 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH S.  |  Overall Experience 
Clasificación:
1.0

I rented a truck, and kept calling saying that reservation for someone. That was just aggravating and a waste time. So I returned the truck and still have moved

Sandra R. 
Clasificación:
5.0

Very good although some employees need to improve their manners

KENNETH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie S. 
Clasificación:
5.0

Keep it the same! Everyone was amazing, and incredibly helpful! Thank you all so much!

Meghan H. 
Clasificación:
2.0

I needed assistance from customer service. I waited on the phone for 15 minutes with no help. I then sent a message through the chat, it took about ten minutes for someone to respond. I didn't see the response right away. The customer service gave me three minutes to respond and then closed the call. Unacceptable!!! I had to wait 10 minutes for you, you should do the same!!

John W. 
Clasificación:
5.0

No improvements,checkout very simple, already recommended to my sister, will be there this week. All workers was pleasant & nice

Jeffery H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley J. 
Clasificación:
3.0

Pickup Location was changed without an email for phone call. Charged us for extra mileage from location they chose. Truck was clean but mechanically in need of attention. Out of alignment terribly. Told the guy at facility and he didnt seem to care.

joe P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan W. 
Clasificación:
5.0

The sweetest girl whose name started with an M helped me on a couple of calls to the location to help with booking. She wasnt impatient and was very sweet and helpful.

Angela S. 
Clasificación:
4.0

Need to get better locks for lock boxes it took me bout 25 minutes to get the lock off my box to get keys

TIMOTHY R. 
Clasificación:
5.0

Customer service was excellent 👌🏾

Shawn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rajarathinam L. 
Clasificación:
5.0

Awesome service and associates

BYRON M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiyonna L.  |  Overall Experience 
Clasificación:
3.0

The check engine light was on.

Tiyonna L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiandra C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredrick K. 
Clasificación:
5.0

More customer service people inside only one worker wait time a little long

Willie W. 
Clasificación:
4.0

Customer service was great.

Beverly K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nylah C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

SHALANDA L. 
Clasificación:
1.0

Truck broke down sat on side of Hwy for 6 hrs

Starr L. 
Clasificación:
3.0

I had to go to three locations before I was able to get the vehicle that I'd reserved. It felt like bait and switch. You all owe me $50 because I reserved the vehicle at the Covington Hwy., Decatur, GA location and no pickup truck or anything else was available. I was then sent over to Memorial Dr., still no truck. I had to call your national customer service to locate a vehicle in Conyers, GA. The whole morning was extremely stressful and utterly ridiculous!

MICHELE J. 
Clasificación:
5.0

Extraordinario servicio al cliente

CARRBON H. 
Clasificación:
2.0

The truck was very loud, needed the muffler worked on before it is used again. Also, the check engine light came on while using the truck. Finally I reserved an appliance Dolly and they didn't have one when I got there. Had to wait on hold with customer service for 30 minutes to have the charge for said Dolly removed. Then when I got the final bill was charged for the moving pads and utility Dolly in the truck that I never used.

GINNY V. 
Clasificación:
3.0

Got charged $180 for the extra 2 days we requested for the use of the truck. Was told it would be $40 a day. The truck was also a little dusty on the inside, but it got the job done. Not sure how $40x2=$180 but hey, U-Haul, right?

Te'Keyah D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wrachel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wrachel D. 
Clasificación:
5.0

They lie bout the fuel and the miles and I'm not happy for paying twice and I shouldn't be paying twice and this is the second time.

Almeta M. 
Clasificación:
5.0

One has to be on the alert for loud mufflers and broken Side mirror. But they had my vehicle ready on time. I will visit them again tomorrow to get another truck so I can finish my move.

Mahir A. 
Clasificación:
5.0

Nothing to improve at this moment, customer was quick and easy, the van was clean and drove very smooth, and checking in the vehicle was such a breeze. Thanks Uhaul 5 stars ⭐️

Mike L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHANIEL E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri C.  |  Overall Experience 
Clasificación:
5.0

Very Professional

MELANIE H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge C. 
Clasificación:
5.0

Service was great

SHIRLEY T. 
Clasificación:
1.0

The employees at this location make you never want to use uhaul ever again they truly make you feel as though your presence is a problem for them, having used this location less than a month ago I knew how bad the employees were so I tried to do everything online so my only interaction would be getting the keys and dropping off keys… but they made dropping off the keys a 32 minute ordeal, I'm still lost that it took me 32 minutes to simply drop off keys, there needs to be major changes at that location

Larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY E. 
Clasificación:
5.0

Some of your trucks need help!!! & some one to ck them

marion B. 
Clasificación:
5.0

I am glad that they work with people in various situations however I do believe that if it's climate control it needs to stay climate control it was a little bit hot which created an order but overall it was clean

Elizabeth B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin S. 
Clasificación:
4.0

Employee came in on her off day by mistake. She saw me a customer standing waiting to be help. The young lady to the time to assist me and get me on my way. Excellent customer service

ANTONIO Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diashawn C. 
Clasificación:
5.0

Should always clean like you're in a surgical suite.

Robert B. 
Clasificación:
3.0

A little more cleaning exterior and interior with deodorizer...

willie H. 
Clasificación:
1.0

The kanye's Georgia U-haul facilities What's so rude And the manager was no better Then her employees are called 4 time 2 report her In her staff they just sit around When you ask some questions about the elevator when it would be back in service So you can get your stuff out of storage space I was on the 2nd floor and I ask when can you fix the elevator because I needed to be back in South Carolina They told me on Tuesday remind you it was Friday They need to get better customer service and also a manager she needs to go. I had to carry my stuff down 2 flight upstairs They do not care I went to the desk 2 times still no answer So no I wouldn't recommend you out to nobody.

Sarah J.  |  Overall Experience 
Clasificación:
5.0

Everyone was very pleasant!!!

JARIYAH W. 
Clasificación:
4.0

El cliente no dejó un comentario.

REONA R. 
Clasificación:
5.0

Everyone at the Dogwood location in Conyers Ga was awesome especially Mr. Davis the manager. All were so professional. I had a great experience.

GREGORY G. 
Clasificación:
2.0

My experience was only with the staff returning the equipment. Lacked customer service and unable to explain process after the return of equipment in terms of receiving confirmation of returned equipment.

Mary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tijuan W. 
Clasificación:
4.0

To inform customers that there is a $100 hold for cash app transaction and it will take 5-7 days for processing.

Tameka R. 
Clasificación:
5.0

El cliente no dejó un comentario.

leonardo O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joanie K. 
Clasificación:
2.0

I'm sorry but I really don't like this location. I a pretty regular customer of uhaul, and I only go to this location because of the business hours and actual location of the facility. I think overall issue with this location is the staff. I feel like they just don't care. After I got the paperwork for the trailer I rented, I waited 30mins for someone to come hook me up. I ended up hooking it up myself. Meanwhile the person that eventually came to take a picture of my hook up was on the phone the whole time I waited. Their was a women there clean her own car while all of this was going on. Then on the return/dropoff I had to wait again while everyone sits around on phones. When someone finally came over it check me out, he ask could he drive my truck to back the trailer in?! No!!!! Lol so yeah this kinda stuff happens all the time at this location and I'm Fed up.

MESHAUN H. 
Clasificación:
5.0

Professional

MELANIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah W. 
Clasificación:
5.0

very professional

MELANIE H.  |  First Impressions 
Clasificación:
1.0

They tried to get more money out of me !! I went over the mileage and they tried to charged me 170 when my ticket was only 40 .

Jermaine L. 
Clasificación:
5.0

Easy to access and had plenty of places for us to drop off the truck. We did mobile drop off and the cell phone service was much better here and the process took less time then our pick up

Roan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane A. 
Clasificación:
5.0

nothing staff is great!

gregory G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaala W. 
Clasificación:
5.0

No complaints...All thumbs up keep doing what you doing.

Darrell D. 
Clasificación:
1.0

The final receipt was not correct. Looks like someone made up the return date to create extra billing. Who checks the drop box for retuned vehicles. If that was done correctly there would not be a problem. They need to correct my bill.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernon H.  |  Overall Experience 
Clasificación:
3.0

Customer service was poor

Lachinka P. 
Clasificación:
5.0

Customer service from the whole team here was great! By far the best uhaul I've been to. Mr. Davis took great care of us!

Tammie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony R. 
Clasificación:
3.0

El cliente no dejó un comentario.

John C. 
Clasificación:
2.0

Darren or whatever his name was very nasty and unprofessional. I will never use the Conyers location again.

Tameika M.  |  Overall Experience 
Clasificación:
5.0

Excellent Customer Service!!!!!!

Elijah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duqwan N.  |  First Impressions 
Clasificación:
3.0

Paperwork stated gas was at a quarter of a tank. Once I enter the vehicle it was less than a quarter of a tank.

CONSTANCE H. 
Clasificación:
5.0

George Davis Jr had wonderful customer service!

Tanya W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
4.0

The service was great a little under staffed had to wait a while. And contract font is too small

Kimberly J. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARA D.  |  First Impressions 
Clasificación:
4.0

I had no issues with my unit.

DEBRA J.  |  Overall Experience 
Clasificación:
5.0

This facility was perfect! I rented my truck there and also rented my storage space here! The staff was friendly and accommodating! Thank you for awesome service!

Ora G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYMOND B. 
Clasificación:
5.0

Someone used my information to rent a truck that they kept for several days.Theperson at U-Haul who informed me was very kind.I wasn't held responsible for what happened and I wasn't charged.Everyeffort was made to put me at ease and to sympathize with what happened to me.I am very grateful.Uhaul is fair and professional.

gwendolyn f.  |  First Impressions 
Clasificación:
1.0

You treat people like thieves. I've rented from this location several times the last few years and yet, when I went to pick up the trailer they asked for “my nearest relative's phone number who would answer and then, despite my protests, called that person to confirm who I was…even though I'd made this reservation 2 weeks prior, in person, and I had my license and. Credit card. Then, to add further insult, is he told me she had to take my picture prior to the rental That does it for me. I'll use Ryder or someone else next time

Greg J. 
Clasificación:
5.0

The man that choked me in was grate that morning

Sharanda T. 
Clasificación:
5.0

Pros (in no particular order) * CLEAN PLEASANT bathrooms * flat bed dollies * a place to donate/retrieve donated items * ability to make payments over the phone 24/7 (I prefer this over having a card on file--also a payment option) * friendly helpful staff * I found out that for a reasonable fee I could hire people to load and deliver the contents of my storage unit Cons (in no particular order) * sometimes the wait time in the office was long...but I chalked that up to the staff working carefully with customers * the dumpsters could have been closer and more plentiful; they always seemed to be filled to the brim *sometimes parking was tight

terri b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMICKA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison F. 
Clasificación:
4.0

The trailer had a very badly bent wheel well on the driver side. Also several of the employees were not wearing Uhaul shirts or badges.

Becca C. 
Clasificación:
2.0

Clerks should take the time to help find close drop-off locations when reserving equipment. I gave my specific destination to the Clerk, but they seemed to be in a hurry to close the deal by providing me an u-haul contact number to change my drop-off location later, for my case this was a Sunday drop-off. When I contacted u-haul, the office was closed and I was forwarded to customer service. After a 50 minute wait time to talk to a rep, they weren't authorized to change drop-off locations which was a common problem for many other renters that evening. When reserving the equip, the Clerk failed to tell me about business hours for this contact and service need. People move 24/7, why don't u-haul have staff on duty to change drop-off locations at any time especially if customer service was less than ideal when reserving the equipment. There were several drop-off locations within a 5 - 10 mile radius from my destination. Why the Clerk could not id one those locations is a mystery to me. Instead, I had to go 36 miles out of my way to drop-off the equip. Customer service needs to improve in this area. This review could have easily received 5 stars if I had received better assistance locating a close drop-off location during my reservation.

William T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ollace W. 
Clasificación:
4.0

Customer service is pretty good, the owner George is there often and a very nice man and super helpful. Would give 5 stars if the app worked seamlessly. It's getting better though!

Jennifer W. 
Clasificación:
2.0

I was told that there would not be an additional charge. I called and asked if I could be extended a few hours. I was told yes. Upon return of truck I was told that "they shouldn't have told you that" and was charges an extra 40 for several hours and 14 for insurance. This was after I showed the person the revised reservation confirmation with return hour changed. NOT happy at all!! The guy outside who accepted my truck was nice though.

Cuozzo W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney L. 
Clasificación:
5.0

El cliente no dejó un comentario.

consuelo H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

Always a pleasure visiting your location

David O. 
Clasificación:
5.0

Both attendants I dealt with were super professional and very courteous!

Dwayne S. 
Clasificación:
5.0

Everything was perfect with my rental, I ended up needing to keep the truck I rented for two days longer than I thought I would need it. An they helped me get everything set up and taken care of.

Christopher W. 
Clasificación:
3.0

Return option was the worst service due to me being unable to use it. I tried to get it to work and it would not. I called the after hour service but the wait was an hour. I got charged $20 but that wasn't fair when it would not work for me and a few other people stated to me that they were out there having issues as well. Other than that the pick up was ok.

Keisha H. 
Clasificación:
5.0

Not a thing

Carl H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda S. 
Clasificación:
3.0

Office never answered my calls during business hours. I was charged an extra day even though i dropped off the truck within 24 hours. was told I had 24 hour rental. It is stressful and inconvenient to do business with a location that won't answer the phone, even after calling ME and leaving a voicemail.

Evan T. 
Clasificación:
2.0

Every time I do uhaul they can never locate my location on my phone and they end up over charging me and I have to call and clarify my money so frustrating

Delano B. 
Clasificación:
5.0

My U-HAUL experience was much easier than I remembered. My online reservation service, my in person with LaShanna, to truck lock that was provided. I forgot the dolly in my garage last night, and just made the call to inform U-HAUL it is being dropped off this morning and even that was pleasant and hassle free. I would 100% do business with THIS location again.

Marlene S. 
Clasificación:
3.0

El cliente no dejó un comentario.

kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mathew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Anastasia P.  |  Overall Experience 
Clasificación:
5.0

Amazing service!

Marques D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

patrenella r.  |  Overall Experience 
Clasificación:
5.0

I love doing business with U-Haul of Conyers and I hope I can do business again with them real soon they helped me in the time of need in the short period of time I had and I say thank you to all the staff who were nice to help me out

Wallis O.  |  Overall Experience 
Clasificación:
2.0

I lost all my things in a massive flood at Uhaul a few days after I got storage, I was told I didn’t have insurance, ok I will take that, but I asked when did the flood happen, I was told Dec 30. 2021 they called me a week later on the january 5, after 7 days I could physically see any water damage, so I paid $124 for 7 months on a storage that I lost everything, U-Haul knew my things were 2ft under water, they even took things out and put it back damaged, the manager George was terrible his assistant was terrible customer service is horrible , so I paid for months thinking my things were still good lost 3Tv’s speakers 6 expensive mirrors that was destroyed, I can deal with not gaving insurance but to pay on a unit for 7 months total lost ti a flood is terrible a Double loss due to U-Haul staff no being honest about flood

CARLON W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Zarold W.  |  Overall Experience 
Clasificación:
5.0

The entire staff was so professional and kind. They are truly respectful to their customers. They were so busy on Saturday and they made sure that all their customers were taken care of and satisfied to the best of their abilities. Thank the uhaul staff for making a difficult time for me and my family an easy transition. Ms. Valarie Foster.

Valarie F.  |  First Impressions 
Clasificación:
5.0

Staff is always friendly and helpful.

Chavante R.  |  First Impressions 
Clasificación:
5.0

My experience was great but I was not aware that you close so earlier with me trying to unload the truck and load the storage I did not realize that place close so I could turn in the truck,but thankfully a customer was there and she told Mr about the Dropbox for the keys. By me not being from here I had no idea what to do...but all and all it was a good experience for my first time doing this..thank you for all your help

Melissa S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA W.  |  Overall Experience 
Clasificación:
5.0

THERE WAS A HICCUP WHEN I ORIGINALLY REQUESTED A VAN AND STORAGE - BUT I NO LONGER SEE EMPLOYEE WHO MADE ME DO RUN AROUNDS FOR NO REASON - RESERVED A VAN, WENT AND LOCATION WAS CLOSED JUS RETURNED A VAN WHEN I DID NOT NEED TO RETURN TO HAVE NO TRUCKS AVAILABLE WHEN I COULD HAVE JUST KEPT THE VAN I HAD.

Shanese P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMA H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dametrice M.  |  Online Move In 
Clasificación:
3.0

I was not able to access the storage unit .

Alexus S.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Courtyard M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

YVONNE S.  |  Overall Experience 
Clasificación:
5.0

The staff was great, the were so friendly and I will definitely be back.

Marilyn M.  |  Overall Experience 
Clasificación:
5.0

Very good staff communication and accessories was available to use very convenient.

Steffenie M.  |  Online Move In 
Clasificación:
5.0

Great People and very clean store.

Marcus K.  |  First Impressions 
Clasificación:
5.0

The staff were very friendly, and helpful.

Chicquita M.  |  Overall Experience 
Clasificación:
1.0

Cashier was extremely rude..The whole experience with her was poor. She threw the pen on the counter for me to sign the receipt & a other things I'm just not about to type all of it.

rebecca s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike F.  |  Overall Experience 
Clasificación:
5.0

Can't remember Agent name @ the location but she was Awesome. Short young lady., at work Thrus the 3rd around 12ish. She wad real nice and customer service was excellent. Gracias

rene b.  |  First Impressions 
Clasificación:
3.0

I'm quite disgusted with Uhaul, because recently they had a flood in their facility (Conyers, Ga.) that flood caused damage to my unit and I actually lost a beautiful dresser. The sad thing is that they told me there was nothing they could do to help me, because I did not have Uhaul insurance,I had to beg for 1 month free rent. The sad thing was I had 2 storage units 3110 and 30101 in my name and 1 in my husband's name and we had it for almost 2 years. So now I have a bedroom set without a dresser I just emptied the unit on January 30, 2022.

bernice P.  |  Overall Experience 
Clasificación:
5.0

None!

Letizica G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darshondres B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

george t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert S.  |  Overall Experience 
Clasificación:
2.0

I reserved an appliance dolly on Monday for my Move on Saturday. When i got there, even though I reserved it, they didnt have the dolly for me. This made my move drastically harder and almost canceled. Luckly i had my own basic dolly that helped but still was not the best. If there once going to be one available it should not let me reserve it and i could went to a different uhaul that had what i needed

Akin D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jalil H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gaylyn K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebecca C.  |  Overall Experience 
Clasificación:
5.0

Great service over the ten years.

EDWINA P B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin S.  |  Online Move In 
Clasificación:
3.0

Was not successful in receiving an adjustment for my rental.

Amanda h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sara h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrin M.  |  First Impressions 
Clasificación:
5.0

Friendly & efficient during this stressful time

CHERRIE M.  |  Overall Experience 
Clasificación:
1.0

I did not move in I had to move my stuff from one storage space to another because water issues Blankets littered the lone two middle lockers on the 3rd floor..Staff found another space but offered not even a sorry for your inconvenience. Plus I was charged a pro rated price while I moved space to space

bruce d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cerline M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

james b.  |  Overall Experience 
Clasificación:
3.0

No

JENNIFER J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dazahna R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nazaris C.  |  Overall Experience 
Clasificación:
5.0

Mi experiencia con la oficina de U-haul y almacenaje de mis propiedades fueron excelente. Le recomendaría a mis amigos y familia que utilicen este lugar.

FERNANDO J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanikka M.  |  Overall Experience 
Clasificación:
3.0

Roaches were in my unit.

Tanysheyia P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

shawntara c.  |  Overall Experience 
Clasificación:
5.0

Although I was unable to get the storage unit size needed, I must say that the frustration experienced from weeks and weeks of calling the 1150 Dogwood Dr. Se Conyers, GA location was definitely made right upon my arrival. There were a few things that went wrong with me trying to reserve a storage unit from not being available, wrong unit, and then to no unit being reserved. Kayla was a blessing by being able to work her magic and honor the info. provided due to a mishap after not having anything available! Staff member Madison was EXCELLENT to include her thoroughness and knowledge about the reservation and unit process, her effective communication, professionalism, and patience displayed for all the questions that I had. Upon me returning the next day after realizing I would not need a storage unit, I was helped by staff member Shauntae or Shondra (please forgive me if name or spelling is wrong), but she was just as pleasant and helpful! This is a perfect example of why Good Customer Service is so important! The treatment from the names mentioned above made up for the entire negative experience that I had with U-Haul prior to my arrival.

Shameek R.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Felix R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

tonya B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janae G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanikka M.  |  First Impressions 
Clasificación:
5.0

George from the Conyers store is the best. Very professional and knowledgeable.

james b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

regina g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alando H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Yvonne T.  |  Overall Experience 
Clasificación:
5.0

Had a unit for 8 months. Very good customer service would recommended and will use again.

Kenneth G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

VERA R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

GERVONIA s.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Vernon H.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Tracey ann g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDO J.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Shimel J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathy W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyla D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Emma F.  |  First Impressions 
Clasificación:
5.0

Thank you for the opportunity. Very knowledgeable staff and very organized

Traye S.  |  Overall Experience 
Clasificación:
3.0

Was not the right unit i reserved. I was told my unit was ready but when i got there it wasn't available and i had to get one that was smaller than i wanted.I asked for a discount sincr mine wasn't available and i couldn't get one on that either so i was very disappointed. I managed to squeeze everything on the smaller on temporarily for now til a bigger one comes available.

PATRICIA S.  |  First Impressions 
Clasificación:
1.0

All of my things were completely ruined. I specifically requested a climate controlled unit and was not given one. Everything had mold and mildew all over it. My daughter is severely allergic to mold and mildew we couldn't bring anything from the unit into our home. As I tried to speak to the lady at the front desk she repeatedly said " there's nothing we can do". Well my lawyer says otherwise, and I've also been waiting on a call from the manager Christina, this happened on august 1st, it's now the 7th and still haven't heard anything.

shanna c.  |  Overall Experience 
Clasificación:
4.0

Experience has been positive. Staff was polite and helpful. It is clean and well maintained The biggest negative was that due to the very narrow hallways and low ceiling ductwork, we had one piece of furniture that could not be maneuvered to our unit. That single piece now must be stored elsewhere. Suggest that in future customers should be alerted that their large furniture may not fit into some units, even though the unit is large enough for the furniture. Also, the overall building design is not moving friendly. Hallways should be at least 1ft wider, or designated areas should be wider

Jeffery L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

shawntara c.  |  First Impressions 
Clasificación:
3.0

Jacqueline Huley was very grumpy and had an attitude during the move out. I understand it was close to closing but there is no need to be hateful and grumpy towards customers. Her customer service skills are horrible.

Cassandra T.  |  Overall Experience 
Clasificación:
5.0

It was unfortunate that the elevator was out when we move out but the overall experience was great.

lauren b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Skip P.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

latoya g.  |  Overall Experience 
Clasificación:
2.0

I was very disappointed that I had to pay for the entire final month of storage as I was only there for 5 days. That is completely wrong as far as I am concerned, You should prorate the charges if it's less than a week, It's just wrong!

Jessi W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BETTY H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSANDRA SUZETT W.  |  First Impressions 
Clasificación:
5.0

Very Professional. Especially Mr. Davis. Always made customers feel important. Not sure about the GM though. Very unfriendly both in person and over the phone.

Tracey ann g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle L.  |  Overall Experience 
Clasificación:
4.0

Great facility, and the staff was very helpful with my questions.

NIELS C.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

breanna s.  |  Overall Experience 
Clasificación:
3.0

Sales Rep. was great.

Loletha R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrae W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karla S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tekeyia b.  |  Overall Experience 
Clasificación:
5.0

Wow i was so pleased with the staff . clean inside and out. help me with every question i had. Keep up the work. Service with a smile will always keep me comeing back

abrium a.  |  Overall Experience 
Clasificación:
5.0

I would recommend everyone to use Uhaul. Outstanding.

Flora C.  |  Overall Experience 
Clasificación:
3.0

Needs to improve telling you that a one bedroom apartment will fit into a 5/10 storage my move was horrible all my furniture wouldn't fit into storage I had to make reservations for another storage for the next day

Cassandra S.  |  First Impressions 
Clasificación:
5.0

Great Management and team💯💯💯

Frederick M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alonzo H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY S.  |  Overall Experience 
Clasificación: