Customer Reviews for U-Haul Moving & Storage of Conroe

9,393 reviews

1305 I-45 S   Conroe, TX 77301

(936) 756-5489

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(936) 756-5489

1305 I-45 S
Conroe, TX 77301

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

During a disaster you should make sure your vehicles have a full tank of gas. That was my entire purpose for renting the vehicle.

Cody H 
Rating:
5.0

Everything went smoothly and the trailer was in great shape!

Catherine B 
Rating:
5.0

Customer did not leave a comment.

DEBRA A 
Rating:
3.0

Customer did not leave a comment.

Lora S 
Rating:
1.0

Uhal is the single stupidest most outrageous thing ever the fees are stupid and out of line

Austin S 
Rating:
5.0

A very professional operation with very passionate & knowledgeable employees.

Dolphus G 
Rating:
5.0

Customer did not leave a comment.

Samuel V 
Rating:
4.0

They were overloaded on July 7th when all returns were showing up

Steven P 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B 
Rating:
5.0

Customer did not leave a comment.

Vesta a  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jeremy C 
Rating:
4.0

More staff on the checkout, less wait time to be helped is my only issue. Overall good place staff were busy

Matthew S 
Rating:
5.0

Great service!

Kevin P 
Rating:
5.0

Customer did not leave a comment.

PETER C 
Rating:
3.0

Customer did not leave a comment.

Linda W 
Rating:
5.0

Customer did not leave a comment.

Kaitlynn M 
Rating:
5.0

Great service

KIMBERLY A 
Rating:
5.0

Great job guys!

Richard S 
Rating:
5.0

The BEST Uhaul location in Texas! This place is knowledgeable, competent, fantastic customer service, clean, and has equipment. They should be the example for all other UHaul locations to strive to be.

LITA G 
Rating:
5.0

Kasey the GM at Conroe was outstanding. This is my third rental from this location. She knew I was traveling about 1800 miles from Conroe, TX to Montreal, Quebec, Canada. She provided me with the best equipment and lowest mileage to ensure there were no issues with the truck. By far the best U-Haul location I have ever worked with.

Perry L 
Rating:
5.0

Customer did not leave a comment.

DAVID R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michele M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JESSE C 
Rating:
3.0

Customer did not leave a comment.

JUAN G 
Rating:
5.0

The gentleman was very friendly, patient and helpful.

Michele P 
Rating:
5.0

Great service, Manager understands my needs and she help out, she is the best.

Onesimo B 
Rating:
5.0

Was easy to rent and easy to drop off.

Marc R 
Rating:
2.0

Kai’s…

Edward C 
Rating:
4.0

Customer did not leave a comment.

Carol H 
Rating:
5.0

Customer did not leave a comment.

Jennifer L  |  Overall Experience 
Rating:
5.0

Friendly staff great products

Esteban A 
Rating:
5.0

Customer did not leave a comment.

Linda L 
Rating:
5.0

All was satisfactory. Equipment well kept and clean. Service all the way around was great 💯,%.👍

Julian M 
Rating:
5.0

Customer did not leave a comment.

candy b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOB T 
Rating:
5.0

Outstanding experience! Kasey and the crew are always there for me when I need them. Your picking the right location if you come here. NOTHING BUT THE BEST!!

lauren r 
Rating:
5.0

very friendly staff

Kristina R 
Rating:
5.0

Well, I can’t think of anything that you could do to improve. But, I think this location is a great location because everyone there is very friendly. Very happy to help. I don’t need a trailer very often, but if I do, I know where I can get one and get good service. Kudos to all of the staff. Thank you very much!

Karen C 
Rating:
5.0

Continue to deliver the same level of customer service!

lawrence c 
Rating:
5.0

Very easy process. Reserved online and I was in and out the building in 5 mins at pick up

Devin L 
Rating:
5.0

Customer did not leave a comment.

Lawrence M 
Rating:
5.0

Customer did not leave a comment.

John G 
Rating:
5.0

Great team.

Scott T 
Rating:
5.0

Customer did not leave a comment.

Maria D 
Rating:
4.0

Customer did not leave a comment.

Jesse K 
Rating:
5.0

Customer did not leave a comment.

Dorothy R 
Rating:
5.0

Customer did not leave a comment.

Burk B 
Rating:
4.0

Customer did not leave a comment.

Andres O 
Rating:
1.0

After I dropped off the equipment I was told to leave the keys in the rental and it would be checked in and receipt emailed. I had to call the following day as the equipment was never checked in and I have yet to receive a receipt.

Logan B 
Rating:
5.0

Great customer service!

John A 
Rating:
5.0

Very friendly staff.

John G 
Rating:
5.0

Customer did not leave a comment.

Jazmin E 
Rating:
5.0

Customer did not leave a comment.

Steven H 
Rating:
5.0

Customer did not leave a comment.

Richard M 
Rating:
5.0

Coming from out of state, Mellissa helped me prior to my arrival. Being 78 and not really knowing how to move my stuff from Conroe to Kingwood, she set my route up so that I could drop off in Kingwood, saving me money on a return trip to Conroe. She was pleasant and thoughtful and truly made an impact on the move. She helped me in finding two remarkable U-Haul Movers to do the loading and unloading. U-Haul. The movers were polite, courteous and fast. Whenever I move again, I'll use Conroe U-Haul and The Moving Guys.

Martha T 
Rating:
5.0

Customer did not leave a comment.

Ralph J 
Rating:
5.0

Customer did not leave a comment.

James D 
Rating:
1.0

New management

David B 
Rating:
2.0

Customer did not leave a comment.

Rosario S 
Rating:
1.0

Juan M. 032 19 hours ago My review echoes many, 6/19/24 I rented a P-up $19.95 prepaid $59 w/miles 1:30P return B4 7P I got back 6:30P it was pouring so I'd used 1/4 tank drove about 40 Mi R/T paid $95 I couldn't get LYFT at 7P UH threw me out. I, my bag got drenched. I knocked on door to re-rent P-up so I could get home & return AM after I'd fig'd out why LYFT froze. They didn't even open door to hear me ask to re-rent. Owner/ boss whoever, what a cold Demon WAVED me OFF left me stranded in heavy rain. DON'T deal w/she Demons! I'm a business owner who did Gross Rev of $8.2M - it doesn't matter, this UHaul treats you like fresh dog crap. LOL I'm NYer and they say WE are rude. As $1M Biz owner I'm posting LinkedIn, FB, X, IG, YELP, BE WARNED They define RUDE! Previous Post: Toby Ward 13 reviews·1 photo 5 months ago **READ BEFORE USING THIS LOCATION** Very rude workers and lady owner, especially when you're trying to make sure you understand what's on the contract and that it is correct. They got an attitude with me multiple times. And finally I just asked for a refund. Tried to give me a truck on empty and tell me it's on 1/16 of a tank. Make sure you read the contract before leaving. Asked them why it said that the 7:30 on the contract for the return time when I arrived at 8:15 at the earliest. Very shady.

Capt J 
Rating:
5.0

Very attentive, friendly and professional

Eornda C 
Rating:
5.0

Customer did not leave a comment.

Mark G 
Rating:
5.0

Customer did not leave a comment.

Brittney E  |  First Impressions 
Rating:
5.0

Make sure the customer gets a return recite

Frederick D 
Rating:
2.0

Employees were not attentive to customers. Trailer was not prepared for pickup. It required a tire to be replaced and the wiring to be repaired.

Aaron B 
Rating:
5.0

Customer did not leave a comment.

Peyton G 
Rating:
4.0

Friendly service. As being one of the few locations that are open in Sundays they are quite busy and wait time is a bit long.

Rachel Z 
Rating:
4.0

Customer did not leave a comment.

Ava S 
Rating:
2.0

told the lady there were no dollys and no A/C and she did nothing and sent us on our way.

faith p 
Rating:
5.0

It was a bad experience working with the U-Haul application. The gentleman at the desk saved what would have been a terrible experience

Clifton T 
Rating:
5.0

Customer did not leave a comment.

KERMIT B 
Rating:
5.0

Gentleman was super friendly, took my key and sent me on my way very quickly. Great experience

Tony C 
Rating:
4.0

Customer did not leave a comment.

Howard V 
Rating:
5.0

Customer did not leave a comment.

james D 
Rating:
5.0

Everyone at this location is extremely friendly & helpful which is why I keep coming back to them.

Bryan D 
Rating:
5.0

Customer did not leave a comment.

Warren G 
Rating:
5.0

Customer did not leave a comment.

Rena C 
Rating:
5.0

Customer did not leave a comment.

Robin S 
Rating:
5.0

Customer did not leave a comment.

trenton w 
Rating:
3.0

Trailer had empty water bottles in it

John H 
Rating:
5.0

Quick efficient Uhaul store. Clean well maintained equipment as usual!

thomas m 
Rating:
5.0

Customer did not leave a comment.

Patrick W 
Rating:
4.0

Customer did not leave a comment.

Trent N 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

James is great ! Kasey is friendly too

DENNY W 
Rating:
5.0

Customer did not leave a comment.

Aveyon M  |  First Impressions 
Rating:
4.0

Nothing

Ralleigh C 
Rating:
5.0

Customer did not leave a comment.

ROBIN D 
Rating:
5.0

Customer service was excellent!

blake s 
Rating:
5.0

Customer did not leave a comment.

TONYA G 
Rating:
5.0

Everyone that works here has a great attitude. The younger woman with short black hair really knows how to charge the minimal amount and work with you on a price and milage and advantages to take when returning the truck. Gave specific instructions and everything. Love this location it's been my 4th time here. Love it

Kyle B 
Rating:
5.0

Service was great. My original reservation was at the 24540 I-45, Spring, TX 77386 location and though my reservation was confirmed, they did not have a truck available. So, thank you for being able to accommodate me.

Brenda S 
Rating:
5.0

Customer did not leave a comment.

James j 
Rating:
5.0

Customer did not leave a comment.

Linda H  |  Overall Experience 
Rating:
5.0

I could tell that one of the yard men judged me when he handed my bolt cutters to me that were on the roof of my car. I did look like a broken down meth head who lived in his car. I'm neither. I needed those $12 bolt cutters to cut my lock off of my storage unit instead of driving a 114 mile round trip to retrieve my key @ .69/mile.Be careful who you judge. Especially if they just got off of the phone with Uhaul customer service. They might have a great reason to be angry and disheveled. Even the yard man who judged me was still decent. The nice yard man who happebed to be black was a decent humanbeingwho saw me struggling and gave me cold water. Sorry to call him that instead of his name. He deserves credit. All of my struggle was on me and not Uhaul. They were very lenient and fair. I will use this location again and would walk in to get my rental. I'd NEVER trust truck share people again. They'll leave you stranded.

WALKER P 
Rating:
1.0

Being more understanding and honest. A rub scratch to a parked truck’s front left rubber covered bumper caused by me trying to maneuver a trailer through a tight path full of other vehicles after been giving the instruction to do so by the bay staff is in my opinion not worth the $300 charged. The desk employee did not ask or discuss anything about the incident and only proceed to do the paperwork for the payment. I would warn anyone renting at this location to immediately park their returned vehicle away from any traffic and let the staff take from there which is what I should have been told. Just bad customer service and common sense.

Jorge U 
Rating:
4.0

I CAN NOT THINK OF ANY BETTER SERVICE I COULD HAVE RECEIVED

Donald C 
Rating:
5.0

Customer did not leave a comment.

TAVARIUS W 
Rating:
5.0

Customer did not leave a comment.

TABITHA M 
Rating:
5.0

It could not of gone better

Donna M 
Rating:
3.0

It was nothing spectacular . It was just a trailer rental. I had done the online stuff the night before . Seemed like it took the lady a long time to check me in . She was like on her phone ...and I couldn't tell if she was checking me in or texting with someone. She was pre occupied with her child who was on the premises . Don't get me wrong ...it went pretty smoothly all in all. . When I came back with the trailer .. a young man came and unhooked me . He didn't say a word except" back it in here". I drove up and walked inside ...stood in line for a few minutes . thinking that i needed to check out . Finally I asked the fellow .. " am I through" . He replied yes ...so I turned around and left . Why did he not tell me in the parking lot ...OK your good to go .... instead of me walking all the way in the office and standing in line. This is exactly the way it went in my view . Nothing to bad .... but nothing to brag about either.

Ronnie N 
Rating:
1.0

Was given a truck with bad suspension and shocks and told store it felt unsafe and they insisted it was ok

Daniel S 
Rating:
1.0

We are writing to express our extreme disappointment with our rental of a 26' truck and car hauler trailer on the contract below. We have rented 4 or 5 26' trucks for cross-country moves in the past, most of which were from U-haul so we have been loyal customers and have experience driving large vehicles. We picked up the vehicle on May 30th at the U-Haul center in Conroe Texas. We loaded the truck then returned to the Conroe site to have the car hauler attached to the truck. We started driving the truck and within a few miles noticed how bumpy the ride was. We called the Conroe site to complain and were told to turn on the switch for towing and to drive slower. We had to drive anywhere from 10 to 15 mph under the speed limit because we were bouncing around so much in the truck. We stopped at a U-haul site in Corsica TX but were told the site could only rent vehicles, not provide any service. We called U-haul back and were told our only option was to pull to the side of the road and wait for a mechanic to arrive to provide service. We asked how long it would take, but were told there was no way to estimate the time and no service level on when the mechanic would arrive. Since we had a commitment to get to Utah within 2 days we endured the bumpy, extremely uncomfortable ride the rest of the day. On day 2, we started driving in the hills as we approached Albuquerque NM. We noticed the truck slowed considerably when going up the hills, going from the speed limit down to 40 mph in the smaller hills, then 30 mph on the larger hills near Albuquerque. We again called U-haul, but were told we should expect the vehicle to go slower since we were pulling a trailer. We told the person we had to go a minimum speed limit on the highway, and we were getting passed by semis and even other U-haul trucks with car haulers. We asked the person if we could drop off the car hauler and drive separately. The U-haul rep said no, since we had signed a contract to drop off the car hauler in Utah. As we approached Farmington NM we again called and said the vehicle was bouncing considerably and going extremely slowly on the hills. We asked if we could have a mechanic meet us at the U-haul site in Farmington. They initially said no, but we asked to speak to someone in management as we were concerned about getting rear-ended while driving. The manager came on the line and this time said we could drop off the car hauler. When we arrived at the Farmington site, we asked the U-haul rep to check the air pressure in the tires as we were tired of and hurting from the extremely rough ride. The mechanic said each of the tires was over inflated by 15 pounds, when the normal tire pressure was 110 pounds ours were each at 125 pounds. The mechanic said that was the reason for the extremely rough ride. This negligence and poor maintenance on U-haul's behalf is inexcusable. We left the car hauler and drove our vehicle separately for the last 7 hours of the journey. Because of the need to go 10 - 15 mph under the speed limit due to the bumpy ride, and going extremely slow on the uphill climbs, our 21 hour drive time from Conroe to Midway UT turned into a 30 hour drive. We had to stay an additional night in a hotel and pay for the gas in our vehicle for the last 7 hour drive. We also had our refrigerator door scratched by the moving help people we contracted thru U-haul. We believe we should get a SUBSTANTIAL discount of 50% on the cost of the move. We paid over $2000 to U-haul along with extra gas and hotel bills and experienced: An extremely rough ride in a vehicle that had over-inflated tires, which could have caused an accident (that vehicle should never have been included in the rental pool in Conroe) Very unhelpful U-haul phone representatives that told us the only option was to stop on the side of the ride and wait an undetermined amount of time for a mechanic. They wouldn't even give us an average amount of time we should expect to wait. Inflexible comments about the ability to drop off the car hauler, even when we explained we were in danger of being rear-ended because we were going so slow. One of the representatives even told us it wasn't possible to change the contract in the software. (I work in computer software and know there is always an override capability by the right level of management.) A lengthy extension in driving time because of the rough ride and inability to maintain highway speed going up hills.

John M 
Rating:
5.0

Really good customer services 👌

Carlos T 
Rating:
5.0

Customer did not leave a comment.

Linda Z 
Rating:
3.0

Truck I reserved inadvertently given to someone else

Annie C  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Mary E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christina c 
Rating:
5.0

Customer did not leave a comment.

KURT G 
Rating:
4.0

Customer did not leave a comment.

Joseph A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Seymour B 
Rating:
5.0

Kasey is absolutely amazing!!

Christie W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MICHAEL F  |  Overall Experience 
Rating:
4.0

The air conditioned rental units area in Conroe tx location seemed hot inside on Wednesday afternoon. It was quite cool in the morning.

alfread r  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert S  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Christopher A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tina l  |  First Impressions 
Rating:
5.0

Can’t say enough good things. Kasey, Sierra, and the whole group helped me tremendously. Thank yall very much for your help, I really appreciate it.

Joseph M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martha B  |  First Impressions 
Rating:
5.0

Great manager, do not loose her. Nothing negative to say. Wish she had a better team she does it all.

Scott T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

rita f  |  Overall Experience 
Rating:
5.0

Cute friendly secure place to store while we were moving.

DEDE M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Israel R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAFAEL M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lilly S  |  Overall Experience 
Rating:
5.0

I have no complaints. This facility served me well for the past year and I would definitely recommend it to anyone.

Marco S  |  Overall Experience 
Rating:
5.0

Very helpful staff. I have to move out because I change jobs and went to another city

Luis M  |  Overall Experience 
Rating:
2.0

Was told I was paying for a climate control unit and mine is not

TINA A  |  Online Move In 
Rating:
2.0

The young lady in the front is very rude and disrespectful!!!

Grace J  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ronnie M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Latraysha C  |  First Impressions 
Rating:
5.0

It's pricey guys in this economy I love the first month free option.....the staff is always great...

Andre G  |  First Impressions 
Rating:
3.0

Rates went up and the drive up unit was leaky and rodents. Ceiling was caving. Need some serious maintenance. Other than that it was easily accessible and what I needed at the time.

BRANDON N  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Alexis H  |  Online Move In 
Rating:
5.0

Everyone that ever helped ne in the yrs I had my unit was great ,Kaci is a wonderful manager

KYLE O  |  Overall Experience 
Rating:
2.0

The manager which is an older women with a beautiful personality was excellent however two other managers are assholes!!! My unit was broken into and no one noticed me of the incident. The short red head guy is a hott head and doesn’t exercise tact often. My experience left me a little traumatized.

Vincent D  |  Overall Experience 
Rating:
5.0

I would let pepple know about the uHaul in conroe Tx. They are the lovest staff

Charmyne n  |  Overall Experience 
Rating:
5.0

Some trouble with door

rita f  |  First Impressions 
Rating:
5.0

Just great friendly experience

KENNETH J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shalynnthia W  |  Online Move In 
Rating:
1.0

The staffs especially the manager was not helpful and supportive, her attitude could send customers away. I expect the manager to show better accommodative attitude, frowns at customer, not ready to offer help or provide options for your concerns . I literally bumped out of the storage area as a first timer who knows nothing about how the storage works , no one was there to help.

Adedamola a  |  First Impressions 
Rating:
5.0

Superior friendly customer service!

Sharon R  |  Overall Experience 
Rating:
4.0

Was wondering if I get a month for free or free truck rental.

DARCIE R  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

gary r  |  Overall Experience 
Rating:
5.0

We came in to reserve a U-Haul truck and they made it so easy to reserve a truck just walking in. The next day we were able to get our truck with no issues and we also ended up being able to rent a storage room. They were so nice to let us see a couple of room options to know which size would work best for us. The whole process was easy and convenient. We will continue to use this location in the future.

Laura V  |  First Impressions 
Rating:
5.0

Was blown away by how helpful they were.Very knowledgeable and clear with the policies.I was always happy and comfortable when using the storage.I also used the trucks on a few occasions and will use everything again. I would tell everyone I know to go to Haul and definitely the one I used.

VERNON M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIC M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jan O  |  Overall Experience 
Rating:
5.0

Staff was great and the whole experince went flawless. All the stress from moving uhaul made it alot less thank you.

William G  |  Overall Experience 
Rating:
2.0

I specifically called to reserve a storage unit for my motorcycle. Upon arrival, I was given a smaller unit in the interior impossible to access. I was then up-charged for a larger unit. Will not use U Haul again - ever.

Jan O  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

MARY B  |  Overall Experience 
Rating:
4.0

It would have been excellent if prices where lower and main gate access was easier for trucks above 20 feet.

Jorge C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanne A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberlee L  |  Overall Experience 
Rating:
3.0

In the beginning my experience was great but last these few months were not. Several times I went to the storage and the gate was always open. If they can contact us about late rent, they can contact us about a broken gate. How is it secure if anybody can access it. I asked the front office why it open and the girl said it's only been a few weeks and sometimes they leave the gate open during business hours. It shouldn't be open at all that defeats the purpose of secure.

OZZHANETTA L  |  Overall Experience 
Rating:
4.0

Only issue was the debris that was on my stuff.

Japera E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dion B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tera B  |  Overall Experience 
Rating:
5.0

Everyone was wonderful and totally helpful !

Linda Z  |  First Impressions 
Rating:
5.0

Staff was great ! Very friendly and knowledgeable. I would definitely shop here again.

Eric N  |  Overall Experience 
Rating:
5.0

Just one item to comment, please have a light inside the storage unit itself. It would make it so much better experience, thanks.

Adrian P  |  Overall Experience 
Rating:
5.0

I was very impressed with the employee that worked that day, I will tell all of my family and friends about the great service that I received.

PATRICIA T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theresa B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Walter L  |  Overall Experience 
Rating:
1.0

My code did not work and I will be charged extra now

ISAAC C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Loretta H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrienne J  |  Overall Experience 
Rating:
5.0

Awesome experience , I will definitely use UHAUL again and off course I will highly recommend to people I know , my family and friends Maraming Salamat po sa inyo !

Ferdie D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ERIC M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tony M  |  First Impressions 
Rating:
5.0

Perhaps a larger parking area?

Adrian P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James B  |  Overall Experience 
Rating:
4.0

Expensive but otherwise great.

Dorsie B  |  Overall Experience 
Rating:
5.0

Staff and management are very knowledgeable and professional.

Gary C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rayna P  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Darrell M  |  Overall Experience 
Rating:
4.0

The cost is very high

Jennifer W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adnan G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Norberto C  |  Overall Experience 
Rating:
5.0

Thanks you taking care of me

John T  |  Overall Experience 
Rating:
2.0

1)-Storage was rain leaking roof, 2)-smells very humidity . 3)- I check out very 2 weeks before expiration and $0.0 credit to me not fear 4)- I rented because is any other option this little town.,(Conroe Texas) also the trucks for rental not maintaining, mirrors broken, wipers blade gone, the steering wheel sticky and dirty , bed truck dirty and ( I have pictures if need it) ect . Sinceraly : Jose.

jose p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wellington M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dax W  |  Overall Experience 
Rating:
5.0

She was brilliant

Derek O  |  First Impressions 
Rating:
4.0

N/A

Anthony C  |  First Impressions 
Rating:
5.0

Staff is amazing 😁

Elizabeth b  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexis G  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Daisy C  |  Overall Experience 
Rating:
5.0

Excellent customer service

Cleveland B  |  Overall Experience 
Rating:
5.0

Very nice folk

darrell b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ENRIQUE C  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Lilly S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Babacar F  |  First Impressions 
Rating:
5.0

Excellent service Zack. 👍🏾

Francesa K  |  First Impressions 
Rating:
5.0

Thanks for all your hard work

mona d  |  Overall Experience 
Rating:
5.0

Love the staff! 😘♥️

Dawn G  |  Overall Experience 
Rating:
3.0

Gate accessories excellent going in coming out is terrible I waited 15 minutes one day for someone to notice that I need to get out and I was told to call in the office when you want to get out but I didn't have my cell phone that day you can't get out without someone letting you out it needs to be someone monitoring a camera to push a button to let you out or it needs to be pushed button for the customer to let themselves out

Nathan D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEADRONE S  |  First Impressions 
Rating:
3.0

I went to close out my storage unit with u haul and they still charged me for the next month

Ethan G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francis B  |  Overall Experience 
Rating:
5.0

Miss Kasey runs a tight ship and took excellent care of us!

Richard W  |  Overall Experience 
Rating:
5.0

1. I wish they would offer more discounts 2. When UHaul asks a consumer to haul another persons load, they should comp the UHaul. The UHaul load team says that’s not an option. UHaul should make it an option. I would have taken a load from Rochester to Atlanta, everyone wins in that deal

james b  |  First Impressions 
Rating:
2.0

The lady was rude when I walked in I didn’t get greeted like everyone else I was thought to be another customers wife , when returning the U-haul truck she got upset for me asking where to put the key to return it at an kept saying she told me the direction when I rented the U-haul well my apologies I was moving all day for hours an when I walked for direction on returning it she wouldn’t stop talking about how she already told me an how she wrote it down an if you have ever moved before you know your Brain goes foggy . So I didn’t have a good experiance an I will not recommend this place to another customer at this time

Daisya A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PRS G  |  First Impressions 
Rating: