Customer Reviews for U-Haul Moving & Storage of Chippewa

854 comentarios

2660 Constitution Blvd   Beaver Falls, PA 15010

(724) 843-2592

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(724) 843-2592

2660 Constitution Blvd
Beaver Falls, PA 15010

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

I think they should have different rates on using of trucks. Because I know I paid for a 24 hour rental but had it back in like 5 hours. I'm sure they most likely rented right back out.

larry h.  |  First Impressions 
Clasificación:
3.0

Many of the stores I contacted did not answer their telephone when I called. They need to answer the yelephone.

Mohammed A. 
Clasificación:
4.0

See previous email

Todd R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shane H. 
Clasificación:
5.0

It's a pleasure when the staff knows family. It becomes easier and more friendly.

john h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert H. 
Clasificación:
5.0

This location was perfect. Great customer service and very help full 15 footer was very clean. Will use them in the future for sure.

Thomas J. 
Clasificación:
5.0

A+

Shawn M. 
Clasificación:
5.0

The guys were great and explained everything. It was very easy for me to offload the van into the storage unit and I love my storage place. Really great organization.

anne f.  |  First Impressions 
Clasificación:
5.0

Everyone was so nice and helpful and we will definitely rent again from this location.

Joe B. 
Clasificación:
3.0

Took 2 weeks longer than expected- staffing? Wrong box brought out to add to in storage front end. Delivery driver was great he also picked up containers after emptying

Brett Y. 
Clasificación:
5.0

Couldn't have been easier to drop off. Wait time was zero.

David P. 
Clasificación:
5.0

It took 43 mins to check in.do to company rules and truck inspection.UNCALLED FOR

Joe K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken B. 
Clasificación:
4.0

The customer representative Jesé Babozza should try to think for himself with the motto the customer is always right. There was a discrepancy over fuel level and mileage usage. He would not listen to me that the fuel usage was incorrect from the actual reading and the reading on paper. He only quoted co policy instead of thinking that a truck traveling only 16 miles could not consume 12 gallons of gasoline. He insisted that the fuel be replaced. Because he would not listen and only follow your policy, I will never recommend your company or use it ever again.

George H. 
Clasificación:
4.0

Faster service in answering phone calls. I hung up twice after being on hold so long.

darrell M. 
Clasificación:
4.0

El cliente no dejó un comentario.

PETER S. 
Clasificación:
5.0

Jesse was a huge help! He gave stellar customer service!!

Renee D. 
Clasificación:
4.0

Got Charged $80 for not filling tank from Half to 3/4. Upcharge is a little ridiculous.

Victor G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

Kelly, sales agent, was superior in helping me to get the size truck we needed. I had to call her to let her know I was running a bit late as one of our movers took sick while trying to get our move done. They had to send out replacements which pushed our time frame out of whack. However I was pulling into the canopy when she was leaving and she told me how to lock it up and turn in the key. She went above and beyond a "normal" work day.

Peggy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KateLynn H. 
Clasificación:
5.0

Great people work here

James B. 
Clasificación:
3.0

Not change contract mileage when upgrading because uhaul did not have desired truck available

Jeffrey L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan H. 
Clasificación:
5.0

Need to change size and listen, a 2 bdrm apt did not fit size of truck I was given. And the same happened to another person.

patricia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA S. 
Clasificación:
2.0

You need to hire more people and I don't care for calla your general manager

Darin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen D. 
Clasificación:
5.0

The truck needed washed and wiped down inside.

mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN R. 
Clasificación:
2.0

Had to lift off the trailer myself now my back has been bothering me all day Guy working there seemed a little lazy

JamesF M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK B. 
Clasificación:
4.0

Only one employee, so had to wait. He did a great job.

david L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Talia B. 
Clasificación:
5.0

Jessie was amazing! It was a pleasure doing business with him. 😁

judie H. 
Clasificación:
5.0

These guys are great every time! thanks again Chippewa U-Haul!!

JENNIFER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

IKHLAQ H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jewel C. 
Clasificación:
3.0

Very understaffed, the employees were doing there best but you could tell they were overwhelmed with the amount they had to do. More staffing would help this location be much more productive.

Jacob B. 
Clasificación:
5.0

Hands down, this has to be the best U-Haul location there is. I've used this location before, both for truck drop-off and for storage and am impressed every time. The team is always kind and friendly and far beyond helpful, and they have always exceeded expections in meeting my needs.

John L. 
Clasificación:
5.0

All interactions with staff were positive and friendly

Cletus K. 
Clasificación:
3.0

I rented 18 feet truck. Fuel mileage was about 8 miles to a gallon and I drove it empty. Normally, I drive 18 wheeler  that weighs 37,000 pounds empty and I get better mileage than that! Truck had over 100,000 miles was piece of crap and terrible to drive. Customer service people were nice accommodative However, the lady that was receiving the truck pulled off the seal from the dolly right in front of me, ripped it off and tried to claim thatbi used the hand truck trying to charge me some $6 and said it was ripped off the way I return the truck and she wanted to charge me some six dollars for a handtruck that I didn't use  Other than that experience was great. Truck was pretty crappy.

Andriy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christine L. 
Clasificación:
3.0

Iwas told I would get a month credit toward my storage locker. I have not received any communication yet.

Steven S. 
Clasificación:
5.0

Rented a utility trailer on a Saturday and then a truck on Sunday. Both rentals were hassle free with excellent customer service, as it normally is every time I use this location.

Craig W. 
Clasificación:
5.0

Friendly workers!!

DANIEL L. 
Clasificación:
4.0

Clean the public restrooms.

Robert K. 
Clasificación:
5.0

Great service

BRIAN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul L. 
Clasificación:
4.0

The truck I had had some issues with the steering feeling loose and sloppy. Other than the steering and the truck having no guts going up a relatively easy hill the truck was clean

Zachary R. 
Clasificación:
5.0

Used this location multiple times with no issues, fast friendly and efficient service each time. Always have better expierence going to storefront than using the website.

Craig W. 
Clasificación:
5.0

The staff at this location are friendly knowledgeable and very eager to help! Always a great group to do business with! I highly recommend this location for anything related to moving or storage! 5 stars!!!

Gale H. 
Clasificación:
5.0

The process was quick and easy.

Gloria A. 
Clasificación:
2.0

El cliente no dejó un comentario.

GIBSON M. 
Clasificación:
5.0

Excellent U Haul experience with the staff.

patti D. 
Clasificación:
5.0

Employees on both days were very nice and helpful! Van ran really good and was clean!

nicole S. 
Clasificación:
5.0

Trish and Kelly are great and so are the guys who work there. Very good experience

ramond C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don M. 
Clasificación:
1.0

They lied about how much gas was in the vehicle, I brought it back with more gas than when I took it and I was charged extra. The vehicle was not in good condition either. This is the second time I've had the gas issue with uhaul I'm done using them

Aaron M. 
Clasificación:
5.0

Online reservation was a little detail and much… But pick up and return were easy and quick Thank You 😊

Darrin G. 
Clasificación:
4.0

After hours drop off process is unclear. Having to take photographs to prove that you have returned equipment on time and then crossing your fingers and hoping that the time is properly credited is very uncomfortable. I picked up the equipment 15 minutes early and another full day was added to my contract, even though the location would be closed when it was due to be returned. This is not a good customer service approach.

Joy S. 
Clasificación:
5.0

The ease of this experience took SO much stress off of a day of moving, in the snow...got to love PA weather. I can not thank the staff enough for their AMAZING customer support, attentiveness, timely and just kindness of them.

Amanda G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

Kelly was awesome

hugh m.  |  Overall Experience 
Clasificación:
5.0

Very good

Robert P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deb B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy P. 
Clasificación:
5.0

Super friendly, very knowledgeable, great price!

crystal w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL H.  |  Overall Experience 
Clasificación:
1.0

I don't appreciate getting charged a full month fee just because I closed out the day my rent was due I do believe they should refund my money, but America's business is to get over hard working folks not to really service convenience.

Isaac R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SUZANN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
5.0

Staff was super friendly and helpful…Kelly was great!!

Dean C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL L. 
Clasificación:
5.0

Best Uhaul customer service every time I've visited them.

elizabeth R. 
Clasificación:
2.0

The online return SUCKS very hard to get through. It took almost a half hr to complete. Would never do that again. If I rent another uhaul I will return it before the store closes. The

Leonard L. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHLEEN B.  |  First Impressions 
Clasificación:
5.0

Outstanding customer service, very friendly staff that went above and beyond to meet our needs.

John L.  |  First Impressions 
Clasificación:
5.0

Outstanding customer service. Very friendly and helpful staff that went above and beyond to meet our needs.

JOHNCHALMERS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE C. 
Clasificación:
5.0

App doesn't work very well.

Darren W. 
Clasificación:
4.0

The security system to get into the building currently isn't working. Anyone can just walk in. Not enough flat bed carts either. Overall not a bad experience. The card scan system really needs to be fixed.

Suzann M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis S. 
Clasificación:
3.0

The trailer had badly damaged fenders. I took pictures when I picked it up but the app had an icon that kept “spinning” so I'm not sure if anyone saw them. I sent a message through the support chat function to ask if the trailer was safe because the tires were only a few inches away from the damaged fenders. No response. Not a stellar performance.

Edward M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONSTANCE H. 
Clasificación:
5.0

Everyone was great. Very friendly and courteous. I'd recommend you to anyone. Thanks for a great experience.

JAMES M.  |  First Impressions 
Clasificación:
5.0

Simple easy efficient. Awesome services

TIMOTHY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
5.0

Just wish that hitch would have been a little tighter whenever you drive your stopping and going makes a lot of noise

EMMANUEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

The people at pennell rd were very nice also this was a great experience oh and Matt was very helpful also he works on pennell rd also he checked my dolly for me

MELANIE R. 
Clasificación:
5.0

Gracias

TIMOTHY S. 
Clasificación:
5.0

Trailer was covered in snow. It was not cleaned off prior to picking it up. Why does the renter have to return the trailer clean if it wasn't cleaned in the first place?

STEVEN B. 
Clasificación:
3.0

The truck I had either had a bad tire shook very hard at certain speeds.

THOMAS B. 
Clasificación:
2.0

Not happy that I couldn't pick up both my truck and tow Dolly at the same location, also not happy that they make it seem that the equipment was available at the location I wanted to pick up at. I don't appreciate you identifying it as my preferred location. It wasn't MY preferred location I simply chose the location from the options that were available. If the rentals aren't available in the location please remove the location from the available options. My truck and my dolly were an hour apart

Kareem A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL G. 
Clasificación:
4.0

I think that if you intend to move out with more than half a month left you should be credited some of your monthly payment back

Marvin M.  |  Overall Experience 
Clasificación:
5.0

I recently moved to the area and downsized. I needed a storage area while we decided what we were going to keep and what we needed to dispose of. The facility met my needs perfectly. Very good experience.

John M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MIchael L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall S.  |  Overall Experience 
Clasificación:
2.0

Seemed like you were putting the staff out asking questions. For people who have never rented a u-haul truck or a storage facility, it can be confusing until someone shows you how everything works. The 10' truck I rented was in terrible condition. The engine slips & I just got on the highway & had to get off an exit bc of low tire pressure. The windshield was filthy too. The staff that works there isn't helpful & speaks in an irritating tone! These employees are losing you business!!!!!!!! 1 out of 10, DO NOT RECOMMEND!

heather w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

timothy c.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Vicki M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

George A.  |  Overall Experience 
Clasificación:
5.0

People on staff very nice and professional

ramond c.  |  First Impressions 
Clasificación:
4.0

The storage facility is very good... no issues. However, it's an issue having people pay to rent lockers on the first of the month as this is when many people move. A customer ends up paying a month's rent to use the locker for 1-2 days.

John T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNETTEMARIE A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert W.  |  Overall Experience 
Clasificación:
4.0

Kelly Kline is the best ever employee love her Everly amazing friendly courteous fun attitude!!!!

Carrie K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brian c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall S.  |  First Impressions 
Clasificación:
5.0

Maverick was very helpful and friendly. He explained everything from the map and key swipe in detail.

Stephanie K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda C.  |  First Impressions 
Clasificación:
5.0

The unit is too far away for me. I would like to get the handicap. Unit#2028.

charlotte d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tejauna S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hunter s.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Kayla R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara H.  |  Online Move In 
Clasificación:
5.0

Kelly is fantastic! Hold onto her. She is a great representative for your company. I'm hoping raise time is coming very soon for her.

Ellen F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea K.  |  Overall Experience 
Clasificación:
5.0

Having 24 hour card access to my storage locker would be nice. Otherwise, my experience renting a storage unit from U-Haul of Chippewa was excellent! Gracias.

DANIEL D.  |  Overall Experience 
Clasificación:
5.0

Staff was polite and helpful. Facility was in good condition.

John T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee G.  |  Overall Experience 
Clasificación:
5.0

The staff was pleasant and helpful. The facility was clean and well lit. The location is convenient to where I live.

Carolyn W.  |  Overall Experience 
Clasificación:
3.0

Getting into the storage unit wasn't a problem it was picking up the truck after hours was but I partly think that was my fault, but I called customer service and we got the situation resolved.

Jason M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Shania T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason E.  |  First Impressions 
Clasificación:
3.0

nice to my son

Mike M.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Bobby A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Marla S.  |  First Impressions 
Clasificación:
5.0

I had a rough experience with one of the employees and the manager was outstanding and so very helpful. Because of how she handled things she made the experience very good and I would come back to U-Haul because of her. The manager Kelly should be commended for her management and customer service.

Brayn L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

James A.  |  First Impressions 
Clasificación:
3.0

Bathrooms were discussing! No trash cans so there was trash laying everywhere. Needed cleaned!

WILLIAM C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES H.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Kayla R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michele F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Esteban S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHANNAH Z.  |  Overall Experience 
Clasificación:
4.0

Everything with the facility was great. But the staff was not great..appeared to be annoyed when asking questions. When address was wrong stating it was okay if it was wrong ect.

Lilia m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob G.  |  Online Move In 
Clasificación:
5.0

Kelly and her team where fantastic. Caring, friendly,helpful and very knowledgeable. I was on an extreme deadline and had little time to spare. They made sure everything was ready for me and make check a breeze. Definitely a location that knows their business. Just a pleasure to deal with.

SYLVIA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHANNAH Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristen D.  |  Overall Experience 
Clasificación:
5.0

Kelly Kline was very helpful.

carol f.  |  First Impressions 
Clasificación:
4.0

It was a busy move-in day, so I couldn't get one of the drive-in areas at the front, but the staff were accommodating and allowed me to use the sliding door in the front. The staff have been helpful getting my 2 units reserved and next to each other, which is perfect!

Janel S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Breon R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Stacy S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle k.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

christine r.  |  First Impressions 
Clasificación:
5.0

I feel the monthly rates are fair for the amount of space.

Danielle k.  |  First Impressions 
Clasificación:
3.0

My overall experience was okay. Only bad experience I had was 2 months in row I came in and there was a nonpayment lock on my storage unit and I've always paid on time. I don't know what the problem was but every time I asked none of the sale associates had an answer for me.

Shalena S.  |  Overall Experience 
Clasificación:
2.0

Justin is incredibly rude and speaks in a condescending tone. The store staff does not enforce mask policy.

TRACY J.  |  Overall Experience 
Clasificación:
5.0

Employees were always helpful. Facilities were always clean and well lite. Storage unit was clean and well maintained. My wife and I always felt safe and secure while we were at our storage unit. Gracias

Rob B.  |  Overall Experience 
Clasificación:
5.0

This facility was a fantastic option for our recent move. The staff was friendly and helpful. We were so happy to be out of the weather in a comfortable environment to store our things. The value of what we were provided for the more than affordable price was appreciated in a time of moving stresses! We have told many friends and our realtor of our great experience.

Cara M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin S.  |  Overall Experience 
Clasificación:
5.0

U-Haul Storage en Chippewa is a very clean and well run facility! The staff has been very helpful and friendly. We love the 'just drive in and dolly your stuff to your unit with no hassle.' Overall, it has been a great experience to have storage at this site!

Frank G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebekah L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C.  |  Overall Experience 
Clasificación:
5.0

I'm very happy the office staff was still available when we moved in because for first time storage unit users the process was really confusing, especially as I requested online. I was disappointed in the size of the smallest unit that I have because it said it was big enough to store one room worth of stuff in, maybe if you were storing a bathrooms worth of stuff, but we managed to store the few things I needed to. Otherwise, it was very clean, and the staff was very helpful.

Christina S.  |  Online Move In 
Clasificación:
3.0

Security card didn't work. Alarms went off. Could not load app to check in nor check out truck.

Lynda S.  |  First Impressions 
Clasificación:
1.0

The storage unit itself was fine. The facility was also well kept. The office staff never gave me a card to disable the alarm for my unit. I had terrible trouble with getting the unit set-up when I was in the office and for all my "trouble" uhaul gave me a discount on one months rent. Unbelievable.

Nicki R.  |  Overall Experience 
Clasificación:
5.0

The advice we received for a storage and moving solution was excellent! Friendly and well informed.

Cara M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan C.  |  Overall Experience 
Clasificación:
5.0

My experience was very good with the people and the facility. The facility is always available and easy to access.

Robert B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Suprena C.  |  Overall Experience 
Clasificación:
5.0

We had a good experience that met a particular need for storing things for our daughter as she moved form one house to another. Thank you for being able to use the facility free for a month, great promotion !.

Robert B.  |  Overall Experience 
Clasificación:
5.0

They were very nice to me always.

Rita S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rachael C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MIchael H.  |  Overall Experience 
Clasificación:
5.0

Good experience, would uses them again.

Robert B.  |  First Impressions 
Clasificación:
5.0

I loved the staff they were real helpful and friendly

Phillip F.  |  Overall Experience 
Clasificación:
5.0

So far everything has been great. I've been able to access my unit, the staff was helpful in teaching me the check-in/out process. They even called me when they noticed that I locked my unit "open" instead of "closed." It's great to know that they really are looking out for my stuff.

Nora U.  |  Online Move In 
Clasificación:
5.0

Kelly went above and beyond in her assistance. I was impressed when I saw the unit itself with the cleanliness and order. I would definitely recommend you to others.

Ruth B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad M.  |  First Impressions 
Clasificación:
3.0

The website said 24 hour access but the units were closed at 5 pm. Never would have rented here if I had know this prior to renting.

Nancy W.  |  Overall Experience 
Clasificación:
3.0

There was Nice people in your store . I only have one issue U Haul said that I never returned the Appliance Hand Truck to your Store N I did return it to your store.Please if soemone could contact .

Tina S.  |  First Impressions 
Clasificación:
5.0

Perfect for my needs, friendly people to help me at first. Love the environment, so my things will be freeze! Very, very happy!!

Rita S.  |  First Impressions 
Clasificación:
5.0

I had an issue with billing on my storage unit, but the associate (do not know her name) opened up my account & got it fixed rather quickly. I truly appreciate service received on by UHaul Chippewa.

Donald M.  |  First Impressions 
Clasificación:
4.0

good service

Jean T.  |  First Impressions 
Clasificación:
5.0

I was able to get in and out within 10 minutes. I rented a storage unit and Michael was quick and friendly in helping me with my transaction.

Julie D.  |  First Impressions 
Clasificación:
5.0

Very helpful and directing you.

Pansy H.  |  First Impressions 
Clasificación:
1.0

The employees tried there best. No manager was on duty. Finally got our storage unit after 1 hour wait. New facility, I understand. But just poor management and planning.

Leon M.  |  First Impressions 
Clasificación:
5.0

The team in Chippewa are outstanding. Very friendly and helpful

Brian H.  |  First Impressions 
Clasificación:
4.0

I rented a 15ft truck & a new climate control 5x10 storage unit. Very satisfied the service & help I received. Everything was explained in detail. Truck & storage unit clean and worked well.

hopeann d.  |  First Impressions 
Clasificación:
4.0

At the time of this review the facility was still under construction and did not have the access hours available as per the website, but the customer service was excellent.

Elizabeth L.  |  Overall Experience 
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