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Wali B | First ImpressionsCustomer Reviews for U-Haul Moving & Storage of Chester
Testimonials From Recent Customers
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Customer service was unsatisfactory, I would not recommend
Yadira W | Overall ExperienceDanielle was amazing she is always amazing
Jaquell J | Overall ExperienceThe female associate was so loud while arguing with a customer. The male associate just sat there talking to another employee for the first forty-five seconds after I came in and stood at the sign. I never received a receipt but they definitely charged my card more than I intended. This place is horrible.
toya hThe staff was very professional. I love the way they treat their customers.
KASEEM PGreat customer service no need to change
MARVIN TNo need to improve. Place was great and Phil was a really good guy
HARRY PWell accommodating
janifer h | First ImpressionsPlease note- my comments below are for the BP location on Philadelphia pike. To improve, have someone there that knows the uhaul process. There were too many instances the representative wanted me to call customer service bc she was unaware of what to do. I had a reservation to pick up a truck for 8am. I didn't know for this location, it was mandatory to check in online. For some odd reason, the website wasn't allowing me to upload my id photo before my reservation or once I got there. So I figured, they would have to check it in person. I later found out this location needs for you to check in online or they can't service you. That should be noted with the location. "Use the phone/contactless option for this location". Since I couldn't get serviced, I cancelled my reservation hoping I can make another one for the same location and truck but using the contactless option. Unfortunately, when you cancel your reservation, there is still a hold of some sorts on the vehicle so my truck was no longer available at the time I needed. I then had to go to another location which was an inconvenience bc it now made me now 5 miles away from my needed destination oppose to the 0.2 miles it would've taken me before. My previous location was closer to both places needed to move. So not only did I now have to wait another hour for a new reservation but the mileage was increased. I have yet to get reimbursed for this mishap.
Britanny Dnothing
YVONNE VVery knowledgeable
JANET PExcellent service and friendly, helpful staff made sure everything went easily and quickly for move in and out. I would highly recommend.
CHRISTINE A | Overall ExperienceThe only bad thing I have to say is the original size we agreed upon was not available. I really wanted the 10/20 instead of the 10/15
Herbert C | First ImpressionsSuper easy drop off/ return
Taylor RGreat customer service!
MICHAEL BI love this place.
tyreese s | Overall ExperienceFriendly, helpful family business. Would definitely recommend this location.
DEBRA GActually we have rented from that location a few times already. The staff there are great and they make it too easy. I went on line to reserve my 15' box truck, which is easy. Two days later I picked it up with no hassles and returned it with no hassles. Within the hour of returning the truck, I got my email receipt. Definitely 2 thumbs up. Thank you. I will use UHaul again and pick up my truck from that location.
MICHAEL KCan’t remember her name but she was very nice and accommodating.
INEZ HPhil was amazing
DONNA GThis u-haul people are very friendly and helpful.
CALVIN C | First ImpressionsVery helpful and nice.
ANDRES GAlways helpful ty
samantha m | Overall ExperienceThe unit was clean and well maintained. I had no problems at all with anything. The employees were great very friendly and eager to help with any situation. I would definitely recommend this Uhaul to anyone.
ALBERTO M | Overall ExperienceI never received a receipt when dropped off, and no one checked mileage or fuel while I was there just asked for key. Hope all is good.
VINCENT CGreat service!
NATASHA WGreat service, thank you!
ISAAC Dmake sure the truck has gas n ot on E
ROBERT CThey overcharged me and rented me a U-Haul without a license then thought I was gonna pay them another 500/600$ nope
marcus hNo lighting for the storage units on the outside.
TONY M | Overall ExperienceNo suggestions. Everything was handled efficiently and professionally.
RICHARD RAll was well for me.
CARRIE TIt is time to invest in a few newer trucks. The vehicles at this site are showing damage more and more. I will definitely use this site again ,but keep in mind to due full walk around.
HOWARD MEmployees make it hard to return truck. In there back on the phone trucks everywhere you can't even pull in to the parking lot. They don't acknowledge you when you come in.
KESHONA SThe general manager of Uhaul Ms Tina, was very kind and friendly. My storage unit was very spacious and conveniently located in a prime area. The distance from the temporary residence to my new residence was less than one hour.
April J | Overall ExperienceI want to give a huge shout-out to Tina Murray as she always goes above and beyond the call of duty, and is always super kind! I'm extremely happy with the many years of service and, by the way, the U haul in Chester is always spotless. I would definitely recommend this to all of my friends and family
KELLY G | First ImpressionsCustomer service was awesome!
CLARISSA EOnly thing that I wasn't pleased with was the locks you sell , I had to buy a new lock because my key wouldn't open my lock after purchasing it months later. I had to pay 50 dollars to have it cut off, I received a new lock and months later when I went to clean my storage out, I couldn't get in my storage again the lock had to be cut off. The good thing was this time I wasn't charged to have it cut off it was done as a courtesy. I recommend that U-Haul get new locks to sell to there customers , other than that everything was great 殺
VICTORIA C | Overall ExperienceThe windows were a lil foggy
CHARLEEN EManager Murray. Best ever
Michael D | Overall ExperienceGreat to have knowledgeable U-Haul personnel.
GEORGE BThe service was great but I have to be honest. The only reason why I wouldn't recommend this facility to someone is because there's another storage facility not too far from there that is way cheaper. We could have saved about $50 a month had we gone to the other facility.
Valia J | Overall ExperienceThe staff was great
Lyticia MThey made sure everything was in order, I really appreciated that as there were some hiccups with paperwork originally
Eva KWell kept. Flawless execution and knowledge of policies.
SCOTT SThe 6 x 12 trailer with ramp is not what you think. The ramp cannot handle more than 56". The description is misleading. I had to move a 57" heavy working table, it did not fit. That said, the people there were very nice.
CHRISTIAN BEverything was perfect! Ms. Tina gave excellent and professional service!!!!
TRINA SAlways quick, friendly and professional
Francine BTina and her daughter helped me out with the process of the renting they was well respected and nice I felt like family there every time I go there
SHAWN TYour rates are higher than others around
Tracy H | Overall ExperienceCheck in staff member was very nice and staff member when dropping off was very pleasant. Totally pleased with my rental Thank You, Larry Alston
LARRY Agreat work !!
Mike HLove the convenience and it was clean
Shareese NThanks for good service
CHARLOTTE WAll great
THERESA EBueno
ANTHONY JEVERYTHING WAS GOOD
THERES EAS USUAL CUSTOMER SERVICE WAS AWESOME
THERES EThe gentleman that helped me at the counter and helped me hook up deserves a raise. I heard him on the phone dealing with customers and the way he dealt with things was impressive. Gracias
TIMOTHY DCustomer service was horrible. Truck was dirty and smelled like cigarettes. Price was way more than advertised.
AMY AQuick and fantastic service!
MARCUS A⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10/10 I recommend! Very helpful, very respectful , GREAT SERVICE !
JESSICA S | First ImpressionsNeeds better parking area when picking up vehicles. It was busy no where to park.
STEVEN SEveryone was so welcoming and helpful I will come again!
JERMAINE HOverall the best in every way possible to assist us customers
Lamarr B | Overall ExperiencePredatory
sara L | Overall Experienceno comment i answered the survey
EARL S | First Impressionsthey emptied my storage unit lied and said they threw everything away just so they could sell my stuff it wasn't until after i said i had important documents that they magically remembered that my stuff was still on the property and continued to lie because they only showed me half of my stuff i had to search the property for the rest. Liars Shady and Thieves will never rent here again
Dianne p | Overall ExperienceThe person thar accommodated me, Ms. TINA was very open and honest. She resolved a situation that could have created a problem for me with professionalism, courtesy and respect. She should get 10 stars because I feel that she is at the top of her profession.
April J | First ImpressionsThe employees were helpful and very friendly and always ready to Assist
RONALD B | Overall ExperienceStaff couldn't have been more helpful at a stressful time.
CHRISTINE A | First ImpressionsRepeat user who find the location and price convenient.
earl p | First ImpressionsU-Haul consistently raises their prices on their storage units a lot of my things were damaged by water there was no light over my unit 251 renting a U-Haul vehicle from you guys was in horrible experience I was called yesterday accusing my brother of not returning the vehicle at 3:00 a.m. when I was with him and returned the vehicle whoever called immediately assumed the vehicle was not returned when it was to call a customer to accuse them of taking a vehicle you got suck so I move my things to another facility and I was with you guys over 2 years change your prices you will lose customer accuse customers of taking a vehicle when they returned it at 3:00 a.m. do a lose customers must do better
Berine W | Overall ExperienceGreat people at Upland Ave Chester PA keep up the good work!
KEIRY P | Overall ExperienceMs Tina and her daughter are very helpful, my journey was tiresome and draining but let me tell you they helped me every step of the way ❤️
Tamyrah T | First ImpressionsThank You for Your service.
MAOLA B | Overall Experience2 years and no problems
Lisa P | Overall ExperienceThe lady Tina at the desk w as very nice and proffessional.
MAGINA S | Overall ExperienceI had an issue I was given the wrong information from another u haul place in Crum Lynn site but y’all did reimburse me my money which I was so happy of the outcome
DARLENE B | Overall ExperienceVery good professionals and the excellent place, they are the best.
carlos m | Overall ExperienceEverything was great
RENE F | First ImpressionsBest U-Haul I’ve dealt with, Tina and the rest of the staff are amazingly great!
Miriam E | Overall ExperienceThe manager was very rude and disrespectful to me and the people that was at my storage unit with me on 4/12/24 telling me I have to get my motorcycle out of my unit and off the property so I did I moved out.Tina was her name.
dana b | Overall ExperienceI never have a problem with storage, I appreciate them always helping when I’m in need to move and trucks are also less expensive then most places
Ebony B | Overall ExperienceDue I get one free month.
DAVID C | First ImpressionsGreat staff always polite and helpful
maylor j | Overall ExperienceVery good staff
ROBERT A | Overall ExperienceStaff was helpful
Kendale T | First ImpressionsThe customer service was phenomenal very helpful, kind and most of all understanding and patient❤️🙌
HELEN C | First ImpressionsNo
Sidney S | First ImpressionsEverything went great thank you for your service.
olivia w | First ImpressionsThe manager Tina was always so helpful and willing to help me find a solution to the issues that I was having throughout the years. She was very compassionate and sensitive to my needs at the time. I would really like to thank her so much for all that she's done for me
Donna P | Overall ExperienceDanny and Phil was outstanding! They had a lot of customers due to the fact that they are the only ones in about a 30 mile radius that is open on Sunday. However, they were fast and provided great customer service.
Adibah K | First ImpressionsThank you so much for all your help. I appreciate you. If my husband was alive he would be mad at me but he would understand why I did what I did.
Carl G | Overall ExperienceI didn’t catch her name by the employee was very polite and friendly
Taiyana D | First ImpressionsMy uhaul is the BEST!!!. Everyone should rent from my uhaul. 😎
Gwen G | First ImpressionsTina the manager is amazing, goes out a her way to make u feel welcome , n explains in detail about the unints,
alicia t | First ImpressionsGreat job!
Amos W | First ImpressionsEvery time I use this uhaul location always a ys a good experience. I used for storage recently for maybe 6 months was good. The unit 639 my unit needs the sliding door oiled again hard to move up and harder to pull down. Thank you Joanne stevens
joanne s | Overall ExperienceI love Tina! She’s so accommodating and always shows a sense of urgency for the needs of the customers!
Wadia a | Overall ExperienceTina and her staff are excellent with customer care and facility maintenance I would highly recommend the location to anyone looking for storage in a clean secure safe and friendly environment.
CARLTON C | Overall ExperienceThank you for your excellent service!!!
NADINE B | Overall ExperienceMake sure that all trucks glass front glass and mirrors are clean for the customer.
KELSEY T | First ImpressionsThe representative I spoke with at the Chester location was extremely knowledgeable and helpful.
Ayana G | First ImpressionsKeep up the good work change nothing if you do change it for the better as far as I'm concerned right now is perfect
winston S | Overall ExperienceTina was helpful and she cared to give us an excellent smooth moving experience with storage and truck..
Carmen R | First ImpressionsReally pleased with the workers at U haul
RACHEL H | Overall ExperienceMrs Tina and the gang always take care of my needs, from the trucks to now needing storage.
Alex L | First ImpressionsThis facility is clean and well maintained the staff is friendly and helpful.
Robert L | Overall ExperienceTina the manager was extremely welcoming and professional
Dawn M | First ImpressionsThank u very much Tina
Dawn P | Overall ExperienceMrs. Tina is the kindest, most caring, sincere manager I've ever came in contact with! She definitely goes above and beyond to make sure her customers are happy even when her whole world seems like it's crashing around her! My prayers are with her and her family during this difficult time and I pray God sends every blessing he has in store for her her way! Thank you for all that you did for me to make sure I didn't loose everything that I have ever owned. Keep being amazing and don't work too too hard especially during this time! Sending much love positivity strength and good energy your way!
BRITTANY L | Overall ExperienceStaff seemed liked they had an attitude on the phone
Rashene E | Overall ExperienceHad my belongings in storage here for a year and half and have no complaints
Alisha M | Overall ExperienceExcelente
JAMES T | Overall ExperienceVery friendly and helpful
Julia A | First ImpressionsThe staff is awesome!!
PATRICIA M | Overall ExperienceCustomer service was excellent. She went above her duties by helping us along the way. I'm very thankful for that.
Latifa m | First ImpressionsMs. Tina runs a tight ship over there! She is the best manager I have ever come in contact with! She's so nice and always willing to help when she can! She makes sure you are safe and satisfied with anything you get from her store! If she doesn't have what you're looking for she'll go out of her way to find it at another location! As long as I'm in pa I will always go to her store first! If I decide to move I'm taking her with me lol she deserves a huge raise and any rewards the company may offer! Thank you ms Tina for being the amazing woman you are! You know I'm crying as I type this up!!! Now she'll really know who this is lol Thank you thank you thank you for all you do!
BRITTANY L | Overall ExperienceTINA MURRAY IS AN EVIL OLD MISERABLE B**** WHOM NEED MENTAL HELP
Keviesha h | Overall ExperienceThe service is superb the manager is highly professional kind and helpful!
MAFALDA T | Overall ExperienceMrs. Tina and her crew are just amazing very polite and welcoming. The go the extra mile to insure that your experience is the Best on. Thanks uhaul for making my first purchase the best one.
Seretha G | First ImpressionsThe staff were always respectful and professional.
ROBYN R | Overall ExperienceFriendly people
lamar B | Overall ExperienceVery convenient, right off highway
Cynthia W | Overall ExperienceQuick friendly service by knowledgeable staff made the process quick and stress free. Thanks U-Haul staff....
Peter P | First ImpressionsI have to say the staff is great & do there best to help you with any accommodations. That something that you don't see much these days.
Darnell W | Overall ExperienceI'm not happy about the rates increasing like they do. Storage is becoming like having a mortgage. Please reduce the rates.
CALVIN C | First ImpressionsLove the manager and praying that y'all stop playing in her face about her equipment and trucks! She's working hard..don't make it harder on her!
Wadia a | First ImpressionsMy experience with U-hual was excellent and the staff were friendly,courtesy and very professional especially Charnell and Tina. I look forward to doing business again with U-hual and recommending family and friends,,,,
BARRY J | Overall ExperienceNo better place than them
jamar p | Overall ExperienceThe representatives are courteous and informative always a pleasure in Chester PA
Stephanie M | Overall ExperienceThanks for your service over the years! It was a pleasure working with your staff.
DELTA S | Overall ExperienceMy rent was due on the 6th of the month. I moved out in the 11th but still had to pay for the entire month. I had storage in two other facilities at the same time (not U-Haul) and both facilities pro rated my monthly rent since I did not stay the entire month. I will NEVER use UHaul storage again. UHaul should ABSOLUTELY pro rate your rent when you leave.
John E | Overall ExperienceThe best storage around. Friendly staff,,,,
ROSALINE B | First ImpressionsKeep up the great work
CLAREN T | First ImpressionsThank y'all for helping me
Desiree S | First ImpressionsMs Tina Murray and her team is pleasant, accommodating, knowledgeable and helpful. The team is aware of the activity and upkeep of the site. Great Job Tod Duncan
TOD D | First ImpressionsAcquiring and moving out of the storage facility was easy, convenient and fast. All of the staff was very friendly, helpful and efficient; I will miss them.
LISA T | Overall ExperienceThe staff is very helpful.
jeaneen d | First ImpressionsManager and support staff were informative, courteous and helpful!
Krista W | First ImpressionsI did not agree with some of the rate changes over the years I've been with the facility. Only after the pandemic is the only rate change that made sense to me. Had some minor issues but foremost part they were resolved with no problem. However the small issues I had to deal with were pretty problematic for me.
VINCENT A | Overall ExperienceThe only problem was that I reserved a 10x15 unit on-line and when I arrived I was told that it was NOT available but would have to take two 5x15 units which, although the same square footage, would have cost me about $50 more. Not good. But after loading up the truck and returning to the storage facility they told me they DID have a 10x15 unit for me so all good.
John E | First ImpressionsThe manager is always nice patient and very helping love her
KIMEKA J | Overall ExperienceIt's very expensive and my son saw a mouse.
STACI M | Overall ExperienceTina runs a tight ship down there on Highland Ave, I will always use this facility for all my rental and storage needs.
william b | Overall ExperienceThe staff was pleasant I think the manager name is Tina? not for sure tho, but she was very pleasant and helpful.. I hope I got the right name, cause I want to give credit were credit is due🤗
darvina s | Overall ExperienceTina was great
James K | First ImpressionsAll of your staff is absolutely friendly, helpful, kind and the place inside and outside is very clean, well lit up, I felt very safe and secure. Awesome And the truck was also very clean
Lucy C | First ImpressionsI have to say this is by far the best u-Haul I have been to ! I would also like to give a huge thank you to miss TINA THE GM at the Chester u-haul and storage your very kind , helpful and willing to go above and beyond for your customers so thank you for all that you do !!!
brittany m | First ImpressionsGreat team!!
PATRICIA M | Overall ExperienceDuring this time of craziness, the staff is wonderful!!
PATRICIA M | First ImpressionsVery respectful & Clean
MARKETA F | First ImpressionsProfessional Staff and Manager. Knowledgeable and exceptional customer service!
Danielle C | First ImpressionsI would recommend the U-HAUL to my family and friends I've always used U-Haul for all my storage needs with no problem thank you for your service and to the staff thank you for everything until next time all be safe have a blessed day
gale f | Overall ExperienceSome of the staff seemed very lazy while others were working hard. Had to buy 2 locks because the key broke off into the 1st lock.
Mike M | Overall ExperienceGreat and helpful im greatly thankful
LISA C | Overall ExperienceThis was the easiest thing I have done in quite some time. The woman that waited on me was very nice and friendly and there was a man who asked me if I needed any help with putting things in my storage. Great customer service.
DOROTHY M | First ImpressionsBest storage in PA!
Michael L | Overall ExperienceSorry for the inconvenience, keep up the great services!
LORETTA D | Overall ExperienceThe manager at the Chester facility Ms. Tina is very professional proficient in her job always a pleasure to deal with her.
MAFALDA T | Overall ExperienceNice
CHARITY G | First ImpressionsTina is so compassionate and understanding. She is truly a blessing
Donna P | Overall ExperienceThanks for the great customer service guys!!!
Kashief M | Overall ExperienceNeena was just as helpful as the manager Tina, I will continue to use this facility.
william b | First ImpressionsI was satisfied with UHaul services. The staff was friendly and professional. I never experienced a problem with the storing my belongings.
tyra s | Overall ExperienceThank you for everything
JOSE C | Overall ExperienceThe manager, Tina, at the Chester site was very helpful and courteous when we had a few billing issues. She was timely in her communications and always willing to help.
WIDNER U | Overall ExperienceAfter a miserable experience at a Uhaul place in Malvern, I came here and was greeted with excellent customer service and with exactly what I had a reservation for.
Rachael W | First ImpressionsStaff friendly
CHRIS G | Overall ExperienceTina is awesome. I would like to thank her personally for the the personal experience I had with her. She is the person who I would choose to recommend to help anyone. Her customer service is awesome and I appreciated the way that she took time to help me. If it was not for her I would have lost some precious memories. I just wanted to say thank you and God bless. I really hope that yall are paying attention to this lovely lady because she is an asset to you guys. Tina thank you
CHANTEL B | Overall ExperienceTina was very helpful even at 12am when I called her personal number. She means business, I would hire her any day.
Adrian B | Overall ExperienceThanks for your help
Chiantay B | First ImpressionsThe manager at this location is an asset to Uhaul . I have had my storage unit for 13 years. She has proven to be professional very knowledgeable and has provided excellent customer service at all times.
SHIRELLE M | Overall ExperienceTreated aggressively by management and was spoken to unprofessionally. I would never recommend this place! I was in the unit less than one month and bugs was on my things. I moved out immediately!
Cindy H | Overall ExperienceI love the way you always had acess to the storage
SHAMEA C | Overall ExperienceThe staff is always pleasant and professional. I will definitely use this location again for all my Uhaul needs.
MARY C | Overall ExperienceAWESOME LOCATION
kelsey j | First ImpressionsThe management and their staff work hard to service any needs and concerns of the customer. I was well pleased with the service and the upkeep of the facilities. I highly recommend this location
FARID R | Overall ExperienceThe service provided was awesome thank you so much
Stephanie M | First ImpressionsThe staff is polite but need some work on presentation of themselves.
Jahshuna G | Overall ExperienceI found Ms Tina very helpful, polite, respectful and always in an energetic individual. It was a pleasure working with her.
pamela w | Overall ExperienceVery interested easy process
Michele a | Overall ExperienceThe staff was always very helpful, we really appreciated it! The only issue we didn't like was when we moved our stuff out we found a dead mouse
Phillip R | Overall ExperienceI had multiple units (4) I would have liked a discount for having that amount. Now that the rent is increasing I can't afford having that amount. I found the staff to be very nice.
edith c | Overall ExperienceThank you u haul
Sheri M | First ImpressionsThanking Tina for being such a great manager caring for her customers going above and beyond 😏 Tina your the best Thank you bunches God bless you
dora m | Overall ExperienceManagement made me feel very welcome.. Ms. Tina the best and her staff.
Kenneth W | Overall ExperienceI had a great experience with Tina, she's awesome to do business with.
terry r | First ImpressionsI was unsure of my exact needs and the representative was patient and walked me through options. I definitely appreciated his courtesy.
Adrienne G | First ImpressionsJust keep doing a great job!!!
LORETTA G | Overall ExperienceYour staff was very helpful and knowledgable. Jacklynn I believe her name was when I called made my Fathers Day with her help on the phone and helping me get a storage unit. Fantastic Team you have.
brian h | First ImpressionsVery friendly. Computer system unavailable to give codes for spouse access. We have 1 card to share in order to gain access to our locker.
CHERYL T | First ImpressionsGreat customer service and nice environment
Jahshuna G | First ImpressionsThey were very supportive to me they care about your merchandise a lot and always work with you when you are in hard ship thank you so much for being there always
Johnetta R | Overall ExperienceMy experience with u haul of Chester Pa was outstanding. My needs was met with 100% satisfaction. This u haul dealership is the best on the entire east coast. Thank you to everyone evolved.
rev. A | First ImpressionsEveryone that works this branch has great customer service!!
brittany f | Overall ExperienceAlways satisfied with services that U-Haul in Chester Township provides. I've used them twice in 20 yrs., and the services are impeccable.
gale j | Overall ExperienceFirst off my name is spelled incorrectly . I was promised a unit for $89 a month. When I got to the facility A male employee so me there they didn't have the units available and I paid almost $40 more
Dionnia D | First ImpressionsDecent place
COLLEEN C | Overall ExperienceMrs. Tina and her staff are very helpful and polite. Excellent service given.
veneer h | First ImpressionsTina and her staff are great. accommodating and respectful. pleasure to work with.
Chazz B | Overall ExperienceKnowing Chester from a decade ago I was worried the service would be lacking. However the two people a woman and a young man were VERY helpful and VERY friendly.
Jennie M | First ImpressionsI appreciate the interaction of manager and staff.
JESSIE B | First ImpressionsI reserved online. I was told that my first month would be free and that I would not have to put any fees down. I get there and my total was $120.00. Poor customer service and false advertisement
Tanea S | First Impressionsgood customer service
PIERRE B | Overall ExperienceA little expensive, but worth it
Shenequa S | Overall ExperienceI have been a customer for over 15 years and you start to develop a friendship and know the people. The manager Tina and Delante with all the other representatives were exceptional. Will miss them
DARESHIA M | Overall ExperienceCould certainly use more lighting among the storage units, and some visible presence of security cameras would certainly be welcome as well. Otherwise clean, well-maintained, and rather secure feeling
Austin M | Overall ExperienceThis location rocks! 1600 Highland Avenue chester PA was awesome and professional phenomenally. The best customer service I have ever had since I've been dealing with uhaul.
SHAMARIAH Y | Overall ExperienceThese people don’t even communicate before auctioning your stuff then they email you how much it went for $70 when all that stuff was worth more then .
LAMYRA M | Overall ExperienceNo. Comment
Joyce C | Overall ExperienceThank You Team U-Haul
MARINA R | Overall ExperienceThe staff gave Great customer service
Larry S | ReservationThe staff are always so helpful and knowledgeable, they can handle any problem you present them with and do it courteously. I will certainly reach out to U-Haul Chester when I need a storage facility.
william b | Overall ExperienceThe lady that was there the day I got there it was very nice I think she was the manager
CHARM B | Overall ExperienceTeam was great!(Khalil)
shaheena a | Overall ExperienceWould not come back
william j | Overall ExperienceRat poop was everywhere and bit they my clothes and shoes and wood on my chairs
Gieselle B | Overall Experience