Customer Reviews for U-Haul Moving & Storage of Cedar Hill

2,836 comentarios

1050 KCK Way   Cedar Hill, TX 75104

(972) 293-1155

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(972) 293-1155

1050 KCK Way
Cedar Hill, TX 75104

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Ryan C. 
Clasificación:
4.0

Just want to say thank you Jesus this place is awesome they did me just right everything I needed right on time and they are good business

Brandi L.  |  First Impressions 
Clasificación:
4.0

Lower your rates $300.00 for a one way car trailer is too much money 12hrs

LAWRENCE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jevon F. 
Clasificación:
5.0

Outstanding service at this location

ROY M. 
Clasificación:
5.0

Good service

Francisco A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASEAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gaylan C. 
Clasificación:
5.0

When I wanted to change drop off location, the Uhaul place charged me money. Your people called 2 days before pickup and Uhaul gave me no discount. Seems very one sided and excuse my German, Bullshit.

JOSEPH E. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

GUY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERROL W. 
Clasificación:
4.0

Vehicle was unsafe to be on the road. Steering and brake issues. I am a ford senior master technician. More time needs to be given to pm schedules. Steering was loose. Vehicle pulled and when I hit a bump in the road major shifting occurred in steering/suspension. I loaded truck immediately after renting and was not willing due to time scheduling to offload into another truck. Also brake assist lost app 90% after driving for 30 to 60mins. Service was great other then condition of the vehicle that I was driving for over 2000 miles

THOMAS A. 
Clasificación:
5.0

Have the U-Hauls on full. Because, if someone fills it up. They are not going to be reimbursed. Also truck was making some type of noise. I was praying it didn't break down. Now inside customer service was excellent with both guys I spoke with.

ISCHMAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMA D. 
Clasificación:
5.0

Great service would use again

Ian B. 
Clasificación:
5.0

Kia/Owner is awesome!

Norvis H. 
Clasificación:
5.0

Great staff! Got me hitched up and ready to roll.

RICHARD ROSS D. 
Clasificación:
4.0

El cliente no dejó un comentario.

JANINNA A. 
Clasificación:
5.0

Everything was quick and easy

Harry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lawrence R. 
Clasificación:
5.0

Everything good

Jennifer G. 
Clasificación:
1.0

Poor experience. Always pest issues mice and snakes. No cleaning the pest up and would be in the hallways. Checking out took them over a month to do. Manager called me a sir via text I corrected him and stated I'm a ma'am and he still replied with sir! Very unprofessional. I will not recommend.

Ricole O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy G.  |  First Impressions 
Clasificación:
5.0

Outstanding

HARRY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAWN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tania H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laneit J. 
Clasificación:
2.0

The price I was quoted on the phone wasn't the same price . After putting my stuff in there I come back & my key doesn't open the lock. The sign says call for after hours help yet none answered the phone. Come back the next day & explain my key isn't opening the storage. And instead of manager apologizing about the inconvenience tells me next time you will be charged a fee.why charge me a fee for something that's out of my control? Horrible service.

LABARRAN W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy P. 
Clasificación:
5.0

Not a thing

nannie H. 
Clasificación:
5.0

Excellent service…truck clean…but needs shocks and overall suspension check. It has 186K on it and felt worn out when driving…might be time to replace. People at the location we're very friendly and helpful. Tia explained everything well and offered options on how to return truck. The return was seamless and thorough. I rent a storage unit at this location and will recommend anyone who needs to rent either a truck or storage unit to this location…felt welcomed and accommodated…good work!

CHRISTOPHER M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Maurice k.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RODNEY H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEWART D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

Fast and convenient

Jermaine W. 
Clasificación:
5.0

Excellent service.t thank you

Roy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

XAVIER L. 
Clasificación:
5.0

The stff was great and the supervisor was awesome. They were very helpful and knowledgeable. Always courteous and friendly. I'm gonna recommend U haul of Cedar Hill..

Gregory W.  |  Overall Experience 
Clasificación:
5.0

Very good customer service and friendly knowledgeable people

INDIRA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

I love the staff at this location, especially Miss Tia

CHRISTINA H.  |  First Impressions 
Clasificación:
5.0

Great customer service and friendly staff 10 out of 10 would definitely recommend

KASHICA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon W. 
Clasificación:
5.0

Staff very helpful and friendly answered all my questions

Tony W.  |  First Impressions 
Clasificación:
4.0

N/a

Judy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Toni H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jamond B. 
Clasificación:
5.0

Damarious was helpful and assisted in timely manner

Meshia Y. 
Clasificación:
3.0

I was charged for a furniture dolly that I was not given. I wanted an appliance dolly. They did not have one. They did not remove the charge. I went and rented one in the Duncanville location. That became inconvenient having to make separate stops to return stuff..

PERLA B. 
Clasificación:
5.0

I drove almost 2 hours to the Cedar Hill Uhaul company for a trailer hitch to be installed on my car. I was very satisfied with the excellent customer service from Demarius who did the install on my car. He was very professional, knowledgeable, thorough, & kind along with his coworker Jassiah or John. I'm a customer service rep for a Home Healthcare Agency that ensures all 400 plus employees provide 100% quality customer service to all our 1,000 plus patients. Thank you to the Cedar Hill young men for accomplishing 100% quality customer service. Great job!

Marina J. 
Clasificación:
5.0

That staff was excellent, from checkout to Return, the was knowledge and gave me direction after knowing this was my first time pulling a trailer. They were courteous and friendly. I'm sending this because out of all the times I've rented uhaul trucks for moving I've never come across a staff so friendly.

VERNON P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Clinton S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia W. 
Clasificación:
3.0

Check in was quick. Attendant carried on a personal conversation on her phone during the whoke check in process. Apologized at end.

ANGELA H. 
Clasificación:
3.0

ordered on the 800 phone line for commercial appliance dolly, this location did not have it.

LEEANN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARNALDO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda J. 
Clasificación:
5.0

Tia was very accommodating to us. There was a system glitch, but she made everything right for us! She was super sweet and I would recommend everyone!

Trevor C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIN H. 
Clasificación:
5.0

Excellent service friendly very professional

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen S. 
Clasificación:
5.0

All went great..

DERWIN JAY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS RANDALL P. 
Clasificación:
4.0

Employees was helpful and professional. Good team..

GREGORY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sheri D. 
Clasificación:
5.0

Staff were super friendly and helpful.

Louis J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Randell M. 
Clasificación:
2.0

Improve attitude and produce a receipt for transactions but having trucks in stock was very convenient.

ISAAC E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
5.0

Tia is AWESOME!

STEPHEN I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shauna V. 
Clasificación:
5.0

Picking up was quick and easy with reservation. Nice friendly staff. Drop off : Paid for 6 hours only used 3 1/2 returned truck on Full. Young lady at drop off checked truck out says "All good, you are good to go." We left but then received a receipt charging an extra 10$. Complaint is not the amount but the extra charge on credit card after the fact. We wanted to pay any difference in cash in person.

Howard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa C. 
Clasificación:
3.0

I return my truck, the guys said we will check it in. I ask well can you check it before I leave they said it will take a while so I said ok, I also told them they had a truck outside idling at the return station, so a hour or so later I get emailed a receipt saying I was charged for fuel I am a regular customer and never had a problem. They all need a better system

Kraig S. 
Clasificación:
5.0

No. In and out quickly.

JOSE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ZANE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Queontyne H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn C.  |  Overall Experience 
Clasificación:
5.0

Extremely efficient and the staff was very friendly!

Errol C. 
Clasificación:
5.0

Excellent Service

Roy M. 
Clasificación:
5.0

Staff did an excellent job with my rental. Could not have been better.

RICHARD ROSS D. 
Clasificación:
4.0

El cliente no dejó un comentario.

TROY W. 
Clasificación:
5.0

Best service.

MANUEL G. 
Clasificación:
3.0

El cliente no dejó un comentario.

nickie C. 
Clasificación:
5.0

Fast and easy transaction.

Michael A. 
Clasificación:
5.0

Great stuff excellent service

ROY M. 
Clasificación:
5.0

All was great Thank you

CATHY K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Telvin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

BENJAMIN W. 
Clasificación:
4.0

Check in was awesome!

Darrell B. 
Clasificación:
5.0

This location customer service was superb. Always kind, helpful and fast!!

PAUL B. 
Clasificación:
5.0

Everything was great. Thank you!

Kari T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLEIGH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan B.  |  First Impressions 
Clasificación:
1.0

Had to make the employee go outside and inspect the trailer and had to ask for a receipt for the inspection done. Was told not to worry about any damages (no damage was done) and that they just pass it on to the next person. Mmmm. Not sure what they meant but I will be watching my bank account for this reasoning from staff.

Kylee E. 
Clasificación:
2.0

1st- when I reserved i designated that I did NOT want mobile pick up. My reservation changed 4 hours before pick up to a different location (and never confirmed with me) which was closed at time of pick up and required mobile pick up which did not work on 3 different phones. Last minute when speaking to uhaul over the phone (which had horrible customer service) they changed it to the cedar hill location. We arrived essentially 3 minutes before closing to pick up the uhaul because of how late we were supposed to pick up. 2nd- the guy working the desk said "you know you're messing up my schedule, right?" EXCUSE ME?! So sorry your company sucks and is making you work... it literally took us 5 minutes to get everything signed off on and out of there- we left at 7:02pm. 3rd- our return time was the next day at 7pm. Upon arrival, they once again said it had to be a mobile drop off. The associate working said that if she had to help us, it was going to be a $20 surcharge. Again, I'm sorry, you are working, correct? So it costs me $20 extra to have you do your job? So once again we tried to do the mobile- even connected to their wifi- and it still didn't work. So we left the truck per the associates direction. She stated to call the mgr in the morning to have her remove the $20 surcharge. Luckily when I received my final bill, they did not charge the surcharge. This was probably the worst experience renting a truck. I have moved 13 times in my life and typically always have rented penske trucks. I will continue to rent penske from now on, solely because of how horrible this experience was.

HOLLY P. 
Clasificación:
5.0

Customer service is great!!!

DAVID ISAIAH W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rashad R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Roderick M.  |  Online Move In 
Clasificación:
5.0

Friendly, courteous and helpful!!

JOE G.  |  First Impressions 
Clasificación:
5.0

Gabby was very helpful and provided excellent information. Each and every time I call the staff that take your calls or very pleasant and polite also Craig when I call and speak with him basically anyone. And I have enjoyed the help and assistance that they have provided for me great team keep up the good work.

Cassandra J.  |  First Impressions 
Clasificación:
5.0

Very helpful!

bradford d.  |  First Impressions 
Clasificación:
5.0

Got chance to meet Sean Fullerton what are professional young man he was excellent working skills very impressed and got chance to meet Brandy she was very professional as well very nice person I would recommend U-Haul to any of my friends and family so glad I went by they were so helpful and the staff I would rate the whole experience overwhelming and I if I was in upper management I would do everything in my power to keep these people happy for you have a very well and experienced staff that does a very excellent job thank you.

Russell W.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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