Customer Reviews for U-Haul Moving & Storage of Boise

8,941 reviews

1121 N Orchard St   Boise, ID 83706
(S Of Fairview Av, Across the road from Golden Star)

(208) 377-3040

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(208) 377-3040

1121 N Orchard St
Boise, ID 83706
(S Of Fairview Av, Across the road from Golden Star)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The manager was nice, but some of the other employees, not so much.

Heidi S 
Rating:
5.0

Customer did not leave a comment.

Kate U 
Rating:
5.0

The drop off process was a little hectic. It might be better to have separate lines for trucks and trailers.

Greg H 
Rating:
5.0

Customer did not leave a comment.

Caty S 
Rating:
5.0

Professional and caring customer service! Made sure everything was hooked up right and safe for my journey!

Shane G 
Rating:
4.0

Customer did not leave a comment.

Chris C 
Rating:
5.0

Customer did not leave a comment.

Frank W 
Rating:
5.0

The easiest experience from start to finish. This was the best rental that made the entire process of moving very pleasant.

Richard E 
Rating:
5.0

Front desk could be more professional, but overall, this is the best location to get a U-Haul in the area.

Aaron H 
Rating:
5.0

The staff went above and beyond to help us when an issue arose trying to pick up a trailer. They worked together to help us solve our problem quickly and we’re all very kind people.

Julia M 
Rating:
4.0

Customer did not leave a comment.

Austin D 
Rating:
4.0

Customer did not leave a comment.

María E 
Rating:
5.0

Customer did not leave a comment.

Peter H 
Rating:
5.0

Customer did not leave a comment.

Christopher P 
Rating:
5.0

Customer did not leave a comment.

Christopher P 
Rating:
3.0

Customer did not leave a comment.

Shane S 
Rating:
5.0

Customer did not leave a comment.

Jennifer E 
Rating:
3.0

Customer did not leave a comment.

kali n 
Rating:
5.0

Customer did not leave a comment.

Brenda F 
Rating:
1.0

Really great. Amber was always very helpful and pleasant ☺️ Roger D

Roger A  |  Overall Experience 
Rating:
5.0

We had friendly and efficient service and it was very easy to rent and return the equipment

Dawn D 
Rating:
5.0

The people who helped me were great!

KEITH S 
Rating:
5.0

They do a great job!

richard h 
Rating:
5.0

Customer did not leave a comment.

Barry M 
Rating:
1.0

It took a long time to pick up the truck even though we had a scheduled appointment and then the computers were down and the paperwork could only be emailed after we had left.

Hunter M 
Rating:
5.0

Customer did not leave a comment.

THOMAS B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DAVID S 
Rating:
5.0

My anger towards U-Haul is the app. Roadside assistant was a bit cumbersome but I had to return the trailer after hours and it took me 20 minutes to get the app to accept and upload the photos. It would then buffer for a while after which I had to start over. If it worked well. It would be slick, but it was very frustrating

Ryan T 
Rating:
5.0

Your system was slow and kept locking up when trying to check out with the equipment.

Robert B 
Rating:
5.0

The agent that helped me at the front desk was very helpful and efficient. I didn’t have an appointment or a reservation and she had me in and out of there within 10 mins. Thanks uhaul, you saved the day, again.

Alex V 
Rating:
5.0

Customer did not leave a comment.

Scott S 
Rating:
3.0

Once again, I had to clock additional miles for a pickup after reserving at a Meridian location. I get that this sort of thing happens, but it would be nice to get some compensation/discount for the inconvenience and extra cost of mileage. When I asked the person when we contracted, zero response. Not very satisfying.

Joan R 
Rating:
5.0

Customer did not leave a comment.

Chad L 
Rating:
5.0

Everyone was very friendly and helpful. A really easy and fair experience!

Jesse J 
Rating:
4.0

Tell your customers the size of the tank in their vehicle so they don't need to guess and give you free gas without a credit. Deceptive nickel and dime practices.

Samuel W 
Rating:
5.0

Very friendly!

Terry S 
Rating:
5.0

Amazing customer service from pick up to drop off. I'm a first timer and was nervous, but you guys made me feel so much better.

Jenny D 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

Customer did not leave a comment.

Anton B 
Rating:
5.0

Customer did not leave a comment.

Stephen H 
Rating:
3.0

Customer did not leave a comment.

joespeh l 
Rating:
4.0

Customer did not leave a comment.

RENE M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Julia S 
Rating:
5.0

Customer did not leave a comment.

Dennis R 
Rating:
5.0

Great customer service

Douglas T 
Rating:
5.0

Customer did not leave a comment.

Russell H 
Rating:
5.0

Customer did not leave a comment.

Nan W 
Rating:
4.0

Customer did not leave a comment.

Sarah W 
Rating:
5.0

I tried to do an after hours drop off bit the app had no record of my rental.

Tamma P 
Rating:
5.0

Customer did not leave a comment.

Mark P 
Rating:
5.0

Perfection!

RICHARD B 
Rating:
4.0

Customer did not leave a comment.

Zoe F 
Rating:
5.0

Was so easy, especially compared to other moving trucks I’ve rented. Very friendly and well priced

Sam A 
Rating:
5.0

I only rent from this location. Always excellent service and very friendly.

Patrick C 
Rating:
5.0

Everything was great. Thank you!!!

Sam T  |  First Impressions 
Rating:
3.0

The vehicle was clean, but as soon as I got to my destination and turned the engine off it would not start again. Turns out the negative battery cable had come loose. Thankfully there was someone there that knew what was going on so I didn't have to wait for roadside assistance. When returning the vehicle, we are instructed not to block entrances. Someone before me had blocked the entrance, making it necessary for me to further block. The instructions given at pickup were nonexistent and could have prevented this from happening.

KRISTI R 
Rating:
2.0

I was shocked when I saw the total disorganization, really no direction on where to return a truck, parking lot is much too small for all that activity. Employees were completely stressed out, I heard 3 of them say the F word, and 2 of them, repeatedly, but, it was very busy & Memorial weekend. U-haul app was not working when I tried to pick up, I was on the phone waiting for 30 mins for a person, over an hour late leaving.

Priscilla J 
Rating:
5.0

Very helpful, made super easy !! Thank you.

Sam T 
Rating:
5.0

Quick check in and very efficient! U-Haul made this move so easy!

Harry S 
Rating:
5.0

Customer did not leave a comment.

Anthony Z 
Rating:
4.0

Customer did not leave a comment.

Colton R 
Rating:
5.0

All was good. the trailer I rented worked just fine.

Jake H 
Rating:
5.0

Customer did not leave a comment.

Travis M 
Rating:
3.0

I was originally scheduled to pick up my vehicle from another location that I had chosen to begin with. The day before I was supposed to get my vehicle, I received an email stating that the location I chose did not have the vehicle I wanted and said I could either change it to a location that had the vehicle, or I could choose not to change and someone would call me. I chose the latter. But as I waited patiently by my phone no one had called me. I then received a text message that someone had tried to call me and to call them back at that number. I called the number they provided back. That number rang for a while before someone at the Hawaii branch answered. I explained to her the situation. She let me know that they had made a note that they had attempted to contact me about my reservation. I let her know that was not the case as I was sitting on my phone waiting for a call. I let her know I was even willing to compromise on the size of the vehicle as long as I could get it close to my house. As she was looking into it, she let me know the location I chose had the vehicle I wanted in stock, but they hadn’t set up the 24/7 check in. This was frustrating for me to find out as I had made this reservation with enough time in advance that I should have either been made of this prior to or it should have been done prior to. The girl whom I spoke to at the Hawaii branch was very understanding and helped as much as she could. She also let me know that my reservation location had been changed prior to my knowing. As one can imagine this was very frustrating. Overall, my experience wasn’t the best. The girl I spoke to in Hawaii was amazing but I wish I would have been told earlier what was going on before my reservation was moved without my knowledge.

Taylor L 
Rating:
5.0

Customer did not leave a comment.

Janey W 
Rating:
5.0

Customer did not leave a comment.

Roger A 
Rating:
3.0

Truck worked well but was not cleaned at all.

GUSTAVO R 
Rating:
5.0

Customer did not leave a comment.

William D 
Rating:
5.0

Customer did not leave a comment.

Todd E 
Rating:
5.0

Customer did not leave a comment.

Mark R 
Rating:
5.0

I had a great experience renting from this location. Would definitely recommend. Thanks to the team at the Orchard location in Boise!

Matthew G 
Rating:
5.0

Customer did not leave a comment.

Cindy W 
Rating:
4.0

Check in was fast and easy even though there were many people there also dropping off equipment. The gentleman that helped me was very nice!

Jackie M 
Rating:
5.0

Customer did not leave a comment.

Kurt Z 
Rating:
5.0

Emilee B. was gave excellent customer service to us. Professional, friendly, and very helpful with all of our moving needs. Thank you very much Emilee B.

Mary S 
Rating:
3.0

It was exactly what I expected and needed.

Kevin Z 
Rating:
5.0

Na

Brian M  |  Overall Experience 
Rating:
5.0

Very helpful & friendly employees. So refreshing. Thank you!!

THOMAS I 
Rating:
5.0

The $50 fee for returning equipment late is not easily found during the renting process, we didn't return ours late but it should be more easily seen to help customers know what will happen if they do return it late.

Sierra E 
Rating:
4.0

The app is tedious. It took forever to check the vehicle back in. I almost left it after having to take the pictures twice. Also no one explained where the gas was at before I left and it wasn’t in my contract. I know it wasn’t full. I returned it where it was, but was still charged for gas. Which is frustrating.

Jayme N 
Rating:
4.0

Customer did not leave a comment.

Bruce G 
Rating:
5.0

Customer did not leave a comment.

Kirk S 
Rating:
5.0

Customer did not leave a comment.

rick m 
Rating:
5.0

Customer did not leave a comment.

Peter S 
Rating:
5.0

Amber has gone above and beyond in helping me find the best solution

CHERYL W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
1.0

Owner needs retraining. Joke of a store. Local rentals need to be reviewed per the entire company. Even budget has been better over the years...

Andrew B 
Rating:
5.0

Customer did not leave a comment.

Andrew B 
Rating:
5.0

Amber was great! Trailer hookup guy and return guy both great 👍 Thank you...

Terry T 
Rating:
4.0

Nothing, it was good!

Danny H 
Rating:
5.0

All good

Donald B 
Rating:
4.0

Customer did not leave a comment.

Katie J 
Rating:
5.0

Customer did not leave a comment.

CHARLES F 
Rating:
1.0

I was told I would not be charged extra if I went over my time. I was!! I even told the associate that I needed more time. She said don't worry about it. She lied

james h 
Rating:
5.0

Customer did not leave a comment.

Steve V 
Rating:
5.0

Very nice help at counter

Tom C 
Rating:
4.0

Customer did not leave a comment.

Tina L 
Rating:
5.0

Customer did not leave a comment.

Paul S 
Rating:
5.0

Customer did not leave a comment.

Brian M 
Rating:
5.0

Employee in Boise named Franklin help a lot getting trailer lights working from my vehicle Turns out my vehicle had bad fuse It was on 5/8/2024

adam m 
Rating:
4.0

I rented a pickup truck for $19.95 and I only rented the truck for about 3.5 hours. I was using it for moving a couple of items across town. At the end of my rental usage, I topped off the tank with the gas that I did use, which was about $15:00 Worth. Upon dropping off the rental essentially in the same shape that I received it, I noticed that I was charged $0.89 cents a mile ..... Sure, you still rent the truck for $19.95, but the biggest expense is the mileage. To me, it's "double-dipping," because even though I topped off the tank upon returning it, I then had to pay $0.89 cents a miles for the miles used, which was 36 miles. I understand paying for the gas that was used, but being charged for the miles that I used is considered "double-dipping." You can have one or the other, but not both. Just another way to "nickle and dime," consumers due to greed. I will never rent a pickup truck from U-haul again.

Lynne Z 
Rating:
5.0

10/10 A++

Daniel W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angela S  |  Overall Experience 
Rating:
5.0

Amber was very helpful. Moves can be stressful and her assistance made it a smooth process. Thank you, Amber.

Tami F  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Peter D 
Rating:
4.0

We were sent to three different stores to pickup the trailer. Very time consuming and frustrating. I have rented many times in the past this the worst experience I have ever had.

James S 
Rating:
5.0

Great customer experience.

Laurie A 
Rating:
5.0

Always a great location to rent from Thanks again.

Robert S 
Rating:
4.0

Customer did not leave a comment.

Jason T 
Rating:
4.0

Customer did not leave a comment.

KATERINA M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

michael c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joshua H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mark B  |  Overall Experience 
Rating:
1.0

Rented my space two months in advance and they had already rented it out to someone else when i got there to move in all my stuff so we had to take two tiny units so far apart from each other instead of the big one we rented in advance.

Parker A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis J  |  First Impressions 
Rating:
4.0

I haven't brought my storage there yet

michael c  |  First Impressions 
Rating:
5.0

Amber and her team were quick and ready to help me with my questions and reservation. She did an awesome job multitasking with all the customers while I was there.

joshua H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roger A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julia J  |  First Impressions 
Rating:
5.0

awesome staff, I would use them again.

Antonio L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jamie E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randall F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonio L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DENESE M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kim g  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JOSHUA D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeremy G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn J  |  Overall Experience 
Rating:
5.0

The staff was great and the place was spotless. Really well taken care! I would look to them for storage in the future

brent l  |  Overall Experience 
Rating:
4.0

My storage unit is in an ancient smelly building. I can only hope that when I pick up my belongings they don't carry the same smell.

DENESE M  |  First Impressions 
Rating:
5.0

It's definitely the nicest storage facility I have ever used. I don't think you should tell your customers to buy lots of boxes because you will buy back the unused boxes, and then ask for a receipt when your customer takes you up on it. I ended up walking out and giving them back to you for free because it was too much hassle. Otherwise the facility is fantastic.

Andrew K  |  Overall Experience 
Rating:
5.0

Love the climate storages

Markques N  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jalen G  |  Overall Experience 
Rating:
5.0

They were always very kind and helpful, some of the best costumer service that I've ever had . I've recommend them to everyone that needed moving help, and also I tell them that it's cheaper to rent a moving truck for one day,than to take 5 or 10 trips in a pickup truck.

Martin B  |  First Impressions 
Rating:
5.0

Staff were knowledgeable, friendly and helpful. Move in was easy. Carts were available which were extremely helpful.

CHERISE P  |  First Impressions 
Rating:
5.0

Duper nice service, very pleased. Thank you 😊

CLAUDIA R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shannon S  |  Online Move In 
Rating:
5.0

Everyone with whom I spoke on the phone, or interacted in person, was extremely helpful. I had to change my pick up and drop dates, then had to reschedule the drop location after my original pick up location let me down (those kinds of experiences being the norm, working with a facility that has its act together is a dream). Having multiple dollies available at the entrance to the storage facility made it much easier to load in, and makes future trips to take things in or out more appealing. Plus, this place is SUPER secure - more than I had planned. That's the cherry on top.

Raechel J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

zach C  |  First Impressions 
Rating:
5.0

The storage facility was extremely clean - always a clean smell when entering. Staff were available and willing to help or answer questions when needed. Will definitely use Uhaul storage again and would recommend them to anyone needing storage.

Jodi O  |  Overall Experience 
Rating:
5.0

Amanda and her entire team were super, simply super.

fred r  |  Overall Experience 
Rating:
5.0

Everyone was so helpful and nice. Never felt like I was rushed, always had time for questions. Made you feel like you were the only one there. Thanks for everything, will be renting a truck to finish moving.

Nita R  |  Overall Experience 
Rating:
5.0

The counter staff was courteous and efficient letting me know their services worked

sarah f  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul L  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kay H  |  Overall Experience 
Rating:
5.0

Very friendly curious staff willing to assist and provide necessary informative information giving myself options. Thank You

Roger G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bill H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jacquelyn p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANK M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lindy f  |  Overall Experience 
Rating:
5.0

This storage facility is amazingly clean, easy to access, and has exemplary staff.

Kelly H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lindy f  |  First Impressions 
Rating:
5.0

Wonderful staff! Well lit and clean facility.

Arthur R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Julie S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber H  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brendan p  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Savannah P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roxie R  |  Overall Experience 
Rating:
5.0

I’m very happy

Kristen J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shyla G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul B  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Megan b  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

isiah H  |  Overall Experience 
Rating:
5.0

The premises were looking pristine even after a storm! The staff were very welcoming and took time to answer all my questions and ease some traveling woes. A top notch facility and I’ve been to a few Uhauls in multiple states and this has by far been in the best condition with plenty available options! You can tell the staff were thoroughly trained with how knowledgeable each person is. I will definitely be recommending this facility to EVERYONE in the Boise area!

ARIANA V  |  Overall Experience 
Rating:
3.0

My unit jumped in price by over 30 percent in 2 years. From $64 to $84. A 5X5X10 the way it was configured was ridiculous. A 5X5 square 10 feet high. The door is only about 7 feet high.

Carl L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

david s  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jessie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRENDA B  |  Overall Experience 
Rating:
5.0

Van Dempsey and his staff are professional, knowledgeable and friendly.

Lynda M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

edward m  |  Overall Experience 
Rating:
3.0

Agent who closed out my storage unit contract did not and stated she could not provide me proof that the contract was closed. I just have to take her word for it. ???

Tawni G  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SUSAN T  |  Overall Experience 
Rating:
5.0

I was amazed how clean and safe and secure my storage unit was. I’ve always thought that storage units were a bit of a waste of precious land. But, U-Haul vehicles and a storage unit really helped me in transitioning to a much, much smaller home. It took me six months to adapt and consolidate and donate. I am now moved and have emptied my storage unit. I could not have done it without the U-Haul team, their supplies, their vehicles and facilities. I highly recommend U-Haul!

Susan B  |  Overall Experience 
Rating:
5.0

Move was very uneventful and worked very well. Thank you

Jessie B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Amy Y  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason B  |  Overall Experience 
Rating:
5.0

Excellent service and swift delivery

JOHN K  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anthony G  |  First Impressions 
Rating:
4.0

Thank you!

CENTRO D  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

josette v  |  Overall Experience 
Rating:
5.0

The staff was great, even with my after hours call to unlock my storage unit and everything.

Jacquelyn p  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia B  |  Overall Experience 
Rating:
3.0

I paid a full month of storage and moved all my things out, long before my next due date and was not even offered a partial refund. I think that is absolutely ridiculous. I moved out because you kept raising the rent every other month. It got too expensive. Otherwise I would have stayed there, as I like having my things stored inside.

Toni C  |  Overall Experience 
Rating:
5.0

Excellent Customer Service

Martha P  |  First Impressions 
Rating:
3.0

If deposit is refunded upon return of van, this survey will be as written. Thanks for the opportunity to provide this review.

ardia J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LYNN D  |  Overall Experience 
Rating:
1.0

I was angry with staff on my arrival when I learned that the 12x6x7 was large enough for the contents of my 20ft van and no other unit was available made me think that this was an effort to keep me obtaining a larger storage unit because it would’ve been free with the out state move with an auto carrier. I wish I and the store personnel would’ve known better…no appliances, two bedroom house if you are wondering

Robin R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terri P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dan B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy C  |  Overall Experience 
Rating:
5.0

Great staff! Terry was awesome with the help.

kyle t  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julia J  |  First Impressions 
Rating:
5.0

Awesome facilities and friendly staff

RAFAEL L  |  First Impressions 
Rating:
5.0

We had been assigned an upstairs storage unit which was brutal to go up and down to 100 times, we were so grateful they could accommodate us during this busy season. We would definitely use this storage again. They have a good set up and easy to get u haul trucks and trailers here any time.

Matthew V  |  Overall Experience 
Rating:
5.0

It’s always nerve wrecking to leave belongings else where, but the storage units at this location were so secure that I never had to worry about the security of my stuff. It was so simple to unload boxes into the storage unit with the flat beds they provide for storage unit customers. Loved that the staff were very courteous and helpful throughout the entire process. Would highly recommend these Uhaul storage units.

Diana R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Megan L  |  Overall Experience 
Rating:
5.0

You have the best team at that facility ever! I couldn’t ask for anything better. It was clean and the climate control units are great! Your team is extremely knowledgeable

Leah L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LeRissa C  |  Overall Experience 
Rating:
5.0

Thanks for providing excellent friendly service! It was a great experience renting from you.

Mark L  |  Overall Experience 
Rating:
5.0

Prices are getting crazy at this facility. Rented another in nampa same size for $45. This one $120! The building is nicer here for sure but that is quite the difference

Jessica C  |  Overall Experience 
Rating:
5.0

May look at unit in Nampa?

Kermit J  |  First Impressions 
Rating:
5.0

This UHaul on Orchard is the best I have ever done business with. Employees are smiling and helpful. That comes from the GM of the store! As a sales trainer and consultant in another industry, it is so great to see this kind of business behavior. Great Job

ROBERT F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynnette W  |  Overall Experience 
Rating:
4.0

Customer did not leave a