Customer Reviews for U-Haul Moving & Storage of Attleboro

1,823 comentarios

480 Pleasant St   Attleboro, MA 02703
(next to cumberland farms)

(508) 226-3143

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(508) 226-3143

480 Pleasant St
Attleboro, MA 02703
(next to cumberland farms)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The vehicle I reserved was not available. My reservation had been changed to another location many miles away. Very annoying. I was able to rent 2 smaller vehicles at this location but am upset that reservation was changed.

Margaret C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Belinda O.  |  Overall Experience 
Clasificación:
3.0

I had a certificate for around $24 I wanted to use towards my uhaul truck rental... when I dropped off the truck after use Saturday afternoon: the sales representative I spoke to on Thursday said just give the certificate # to the clerk at drop off like I did but he would not honor it towards the uhaul because It wouldn't cover the whole rental.. I was very disappointed the sales associate on the phone 2 days prior did not inform me of this then if it's true.

Marisa R. 
Clasificación:
5.0

Good and helpful staff.

Shawn T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
3.0

Your employee try to blame me for some wear and tear on your truck I didn't like as a truck driver those cords pop after so much use

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward H. 
Clasificación:
5.0

El cliente no dejó un comentario.

waleed M. 
Clasificación:
3.0

Rented from U-Haul for over two years and garage door to get things out or in easier was constantly broken and had to inconveniently bring in through a regular door.

Robert L.  |  Overall Experience 
Clasificación:
5.0

Trouble shoot The new return system

Eddy C. 
Clasificación:
5.0

Most important, the employees at the location were friendly and helpful.

jed N. 
Clasificación:
5.0

El cliente no dejó un comentario.

russell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Milad S. 
Clasificación:
4.0

shaya (dont say “sha-ah”) was good

Mark L. 
Clasificación:
5.0

Very good service overall.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruben S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sean C. 
Clasificación:
2.0

El cliente no dejó un comentario.

joanne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shavar O. 
Clasificación:
5.0

A little disappointed no free miles were offered, even 20 or 25. So paying a per mileage charge AND having to return the truck nearly full made it all a bit expensive

Douglas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dalwin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JonDavid H. 
Clasificación:
5.0

El cliente no dejó un comentario.

cleaveland B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

Shara aka Sara is a great person with a great personality very pleasant and friendly

ANTHONY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

Staff were great and explained things well.

linh R. 
Clasificación:
3.0

Too expensive for 4 hours use.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren L. 
Clasificación:
5.0

Very friendly staff.

Alan D. 
Clasificación:
5.0

This was a terrific experience!

Richard A. 
Clasificación:
5.0

Employees are friendly and helpful. I have rented at the other Attleboro location and this location is a far better experience.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey N. 
Clasificación:
5.0

Couldn't have been easier and the staff were so helpful and kind.

Erin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosny L. 
Clasificación:
1.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

excellent costumer service, young lady behind the counter was very professional, polite, and knowledgeable of her job,

Manuel A. 
Clasificación:
5.0

I'm happy thank you so much

Hany H. 
Clasificación:
5.0

Nada

Scott L. 
Clasificación:
5.0

El cliente no dejó un comentario.

james G. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luc A. 
Clasificación:
5.0

Customer service was excellent 🌟🌟🌟🌟🌟

Charlie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy B. 
Clasificación:
5.0

There was a connection broken on the driver's side visor so the visor would not stay in place. Tape would not hold but pushing it to the side window kept it out of the way. Staff were very pleasant and helpful both checking in and out.

George L. 
Clasificación:
5.0

El cliente no dejó un comentario.

catherine H. 
Clasificación:
5.0

The lady that work at the Attleboro Location Excellent Costomer service..

nehemie J. 
Clasificación:
5.0

Curtis and Harry were very professional

Jonathon B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aaron M. 
Clasificación:
5.0

Very good customer service at pick up location.

trina B. 
Clasificación:
5.0

I would definitely give the young woman who helped us check in a raise, she's definitely worth keeping. She was great, I think her name was Shara?

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JoAnn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle C. 
Clasificación:
5.0

I rent a trailer here twice a year for the last 8 years and have seen staff change over the years. This year uhaul has the best team in place they have had in a while. The whole experience was outstandingâ€" very efficient. Great job uhaul!

Gregory P. 
Clasificación:
5.0

Best location I've dealt with. Easiest, most inventory and latest hours.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shantell C. 
Clasificación:
5.0

You're a young guy he's easy to talk to and he gets it done quick

Jennifer C. 
Clasificación:
5.0

Nothing. Service was fast and friendly, and the vehicle was clean and easy to handle. Checking back in at the end was a breeze as well. Excellent experience!

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet M. 
Clasificación:
5.0

Austinson was great in helping me return the car

Liban A. 
Clasificación:
5.0

Nothing they did a excellent job

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
5.0

The person I talked to was very polite and helpful and took care of everything disconnecting

charles S. 
Clasificación:
1.0

My wife called looking for a trailer to transport a lawn tractor. The person recommended a 4x9 trailer. The tractor was to small for the tractor deck. When I went back to the store to get a bigger size, the answer was there were no other trailers available. I held on to the trailer for a number of hours. When I dropped it off in the afternoon I saw a larger trailer parked in the same space it was in the morning. I will NEVER rent from this location again and will make sure all of my family and friends hear how I wasted my time renting from uhaul.

Paul D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher B. 
Clasificación:
4.0

Not much to improve. Small area to maneuver vehicle in. Pleasant staff.

Christine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carlos G. 
Clasificación:
4.0

I booked the appointment on U-Haul.com, reserved the specific trailer, date/time. When I went to location, they cancelled my online order, re-entered all my information, mis-identified my truck, put in wrong trailer. Claimed they could not see my original reservation but were able to cancel it. So who knows, seems like the computer systems are a mess/disconnected. Service people were helpful, cordial.

thomas M. 
Clasificación:
5.0

Both employees I delt with where very professionnel and nice to my four year old .

thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

david B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay L. 
Clasificación:
5.0

The staff was extremely helpful and friendly.

Ryan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent C. 
Clasificación:
5.0

Very helpful staff also

Karin G. 
Clasificación:
4.0

location was closed when i dropped the vehicle off

Paul R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
1.0

I was overcharged. No one is taking my calls or hearing my complaint. I have not received my money back, and have been a loyal customer now for over 12 years. This is not right.

Branden M. 
Clasificación:
3.0

Make sure the van doesn't smell like a dump so you have to drive with all the windows open just to keep from vomiting

Chris M. 
Clasificación:
4.0

Clean the truck next time

Hayley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HaroldH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

I returned my trailer at 3:00 am SPOTLESS and I even put it back in the EXACT place I picked it up from. I was charged an after hour fee of $20.00. This policy was not and is NOT made clear to the customer. I suspect it's hidden in the exceptionally lengthy contract. This policy is simply a way to steal money from the consumer. I suspect the justification would be to the affect what if it was dirty, damaged or some other complete bullshit response. My actions did nothing but incur less work for your employees. My actions made your workplace a safer place..This was one piece of equipment an employee did not need to move eliminating a possible injury. I will contact my attorney general office to bring this business practice to their attention. Additionally I have contacted my local newspaper and an investigative reporter will be meeting with me. Shameful way to make a buck. You have every renters information if they drop early and there is a problem you have what you need to handle any situation.

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

Improve the app. We were unable to use it. We kept trying to submit the picture of the gas and mileage but it just kept spinning and spinning and timed out. Luckily there was a very, very, helpful employee that came out and checked us in.

Sean D. 
Clasificación:
5.0

Staff was great.

Pamela M. 
Clasificación:
5.0

El cliente no dejó un comentario.

YRIS V. 
Clasificación:
5.0

Everyone was professional

Carlos C. 
Clasificación:
5.0

The gentleman working was beyond helpful with my rental.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny G.  |  First Impressions 
Clasificación:
1.0

I turned my truck in early the over night drop I was charged 20.00 for returning my truck early. Customer service never explained this process.. it's very misleading

Cheryl W. 
Clasificación:
3.0

Maintain equipment. Truck was a mess and in poor condition. Definitely has a carbon monoxide leak. One head light out. Truck was dirty on the inside and needed to be swapped out before we took it. Steering wheel had unknown liquid that was sticky and needed to be cleaned. Severe vibration on the highway and truck was wandering. Unsafe. Many defects on the outside of the truck. Dents, scrapes etc. not impressed at all.

Chrisrina F. 
Clasificación:
1.0

Our furniture and clothes are all heavily damaged by mildew (despite using several humidity reducing canisters) and rodents. There was no food in our unit, but the amount of rodent droppings that I had to sweep out was disgusting. The price was much higher than anywhere else and snow/ice removal did not seem to be a priority. I would not recommend under any circumstances.

Michael C.  |  Overall Experience 
Clasificación:
2.0

I left my valuable family heirlooms at your facility in Attleboro Massachusetts on pleasant st. When I came to retrieve them from my storage unit, they were all destroyed by rats and water damage. Nearly everything was destroyed

Joe K.  |  Overall Experience 
Clasificación:
5.0

Will definitely come back for my moving and storage needs!!!

Wendy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

edwin sr w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

COLLEEN D.  |  First Impressions 
Clasificación:
5.0

I booked and had to cancel my container. There was no problem and I got all my money back. Thanks You U Haul! I will be using you guyz foreva more! Tom Graham Bellingham Ma.

Thomas G.  |  Overall Experience 
Clasificación:
1.0

The staff at the North Attleboro, MA office are always rude and NOT helpful. They want to charge 139.65 a month for a unit yet know one is helpful.

Stacey G.  |  Overall Experience 
Clasificación:
3.0

Disappointed by not getting first months free for storage.

Kimberly L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Danny D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Timea B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Timea B.  |  First Impressions 
Clasificación:
5.0

U-Haul should make van rentals one way state to state. Overall very good experience again. Great folks at the Attleboro, Ma location.

TJ M.  |  First Impressions 
Clasificación:
5.0

Everyone at the facility was helpful and polite and assisted me with everything and anything. Would definitely use Uhual for any storage or moving purposes.

victor n.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori R.  |  First Impressions 
Clasificación:
2.0

Guy who works there doesn’t seem to know very much and is never in the office I think this place should have more than one employee on site at a time .he was very nice though

Garrett K.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael G.  |  Online Move In 
Clasificación:
1.0

El cliente no dejó un comentario.

Nikki M.  |  Overall Experience 
Clasificación:
4.0

I was surprised to see that storage area is not fenced in and locked. I was given a gate code but there is no gate.

PAULA P.  |  Online Move In 
Clasificación:
2.0

I vacated this unit prior to the end of my “free month” due to an experienced employee who did not check me out properly I continued to receive bills and late notices.

Alyson D.  |  Overall Experience 
Clasificación:
1.0

Overpriced. Then you raised prices again.

Justin V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

richard W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

dawna b.  |  Overall Experience 
Clasificación:
4.0

Only issue is that I continue to get letters and emails indicating that I still owe the monthly payment and late fees after having met with the staff to close my account prior to due date.

SHANE R.  |  Overall Experience 
Clasificación:
3.0

Overall, an underwhelming experience. The layout of the parking lot is unfortunate. Hard to navigate if the lot is full & there are more than a couple of customers. Office staff wasn't necessarily rude to me, but they weren't exactly friendly or very helpful either. Calling this location is pointless; I've yet to have someone answer. Try another location unless this is your only option. Storage unit itself was as described, and dusty, but otherwise clean. For the price of the unit though, and the overall customer service experience I would recommend going somewhere else.

Kristin F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan P.  |  Overall Experience 
Clasificación:
4.0

The particular unit I rented looked like someone got sick in it! There was a really bad stain on the floor, though it didnt smell bad, I took it as the location and size were good. I put down plastic and then towels on the floor to protect my items. Please repaint unit 9, first floor inside the building at the Attleboro MA Pleasant St. Location! The staff was always very helpful and polite.

susan k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer D.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful and friendly, and problem solving oriented.

Amjad K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

susan k.  |  First Impressions 
Clasificación:
2.0

Poor exit interview. 2 days late and I was bullied and harassed. Very unpleasant

Thomas B.  |  Overall Experience 
Clasificación:
4.0

Pleased with our d experience. Would secondly use it again. Gracias

CAROL B.  |  Overall Experience 
Clasificación:
3.0

The one way truck fee is out Regis way over priced

Glenn N.  |  Overall Experience 
Clasificación:
1.0

Never doing business ever again with Uhaul.

Tara C.  |  Overall Experience 
Clasificación:
5.0

The staff was accommodating and thorough. Will use them in the future.

Cassandra S.  |  First Impressions 
Clasificación:
4.0

My check in was delayed when the clerk said go to storage container 25, I will take care of this guy (who was behind me), then I'll meet you out there to take UHaul lock off. He didn't show for 20 m

Jay H.  |  First Impressions 
Clasificación:
4.0

The boss was great. The helper was no help.

mark h.  |  Overall Experience 
Clasificación:
2.0

Very rude customers service managers service is very poor.

nihmathullah j.  |  Overall Experience 
Clasificación:
5.0

I felt comfortable

Thomas j.  |  Overall Experience 
Clasificación:
5.0

Gracias

Michelle M.  |  Overall Experience 
Clasificación:
5.0

Everything went very smoothly!

David M.  |  Overall Experience 
Clasificación:
4.0

Great place to deal with always helpful

ROBERT N.  |  Overall Experience 
Clasificación:
4.0

Trying to call Uhaul is a nightmare. I have yet to receive my refund from August and credit of 5.00 for not needing the blankets and returning them. The hold time is over an hour to try to get this

gail s.  |  Overall Experience 
Clasificación:
5.0

I rented the u-box for storage at my house for 3 months. Was very convenient and driver communicated well. ¡Gracias!

Lori R.  |  Overall Experience 
Clasificación:
5.0

EVERY ONE WAS ALWAYS VERY FRIENDLY AND HELPFUL, WOULD USE YOU GUYS AGAIN IN HEART BEAT! THANK YOU

Cynthia C.  |  Overall Experience 
Clasificación:
2.0

When no one answered the phone after several tries. I settled the account over the 1-800 number and was told I was 'all set' and did not have to return to the location. Now I have a bill! no communica

Hilary D.  |  Overall Experience 
Clasificación:
5.0

I like your service I like your service

Lynh P.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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