El cliente no dejó un comentario.Dennis B.
Customer Reviews for U-Haul Moving & Storage of Apple Valley
Apple Valley, MN 55124
(Corner of Cty Rd 42 and Galaxie on 151st Street)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very good service and professional staff.Donna W.
El cliente no dejó un comentario.Jennifer A.
El cliente no dejó un comentario.Jerson C.
Great service!!!Walter M.
The guy with glasses is rude and unprofessional, the customer service was awful. Also transmission was unsafe and transmission was going out.kallie D.
El cliente no dejó un comentario.Beth T.
The pickup area was very congested and hard to maneuver.Steven B.
El cliente no dejó un comentario.Heidi K.
El cliente no dejó un comentario.KENNETH G.
El cliente no dejó un comentario.Nelson E.
Just make your policy of return time a bit more clear. I really was unable to see all kinds of unexpected challenges on moving day and needed the truck longer than I first intended. I tried to reach the Apple Valley store by phone but it rolled to a central line. The staff at the central line were not very accommodating and wanted to charge me more. If it's a rental for the day they shouldn't threaten you with a charge for an extension charge when you are still returning the van within the day. Sorting this out while managing the difficult move was an unnecessary hassle in an already very challenging day. Gracias.Greg S.
El cliente no dejó un comentario.Michael J.
El cliente no dejó un comentario.James M.
When I returned the trailer I pulled into the drop-off lane and waited for someone to come out. I finally went inside a a male worker came up and asked"what do I need?" with the attitude that I was inconveniencing him. I said I need to return a trailer, he asked where is it? I said its still attached to my car, with more attitude he said where is the car. I said in the return lane where it is supposed to be. he turns and walks away. He goes outside disconnects it and comes back in the door and said I can leave. He didn't ask how the rental was or if there were any problems. When I went to leave I told him I needed to add 20psi of air each morning in the LH tire he just said "ok" and walked away ???? I understand it is difficult to find help during these times, but I was very disappointed in this experience. Prior to this I have been treated with the utmost respect at this Location. I just didn't want the next person who rents this trailer have to deal with a low tire if they are not diligent in checking tire PSI dailyJerry L.
El cliente no dejó un comentario.Valerie M.
El cliente no dejó un comentario.Craig W.
El cliente no dejó un comentario.Leah J.
El cliente no dejó un comentario.Jose H.
El cliente no dejó un comentario.Jeff C.
El cliente no dejó un comentario.SHERMAN C.
El cliente no dejó un comentario.Robert B.
Friendly employees. Loved being able to drive in right by the unit!TRUDY M. | Overall Experience
El cliente no dejó un comentario.Vitaliy D.
El cliente no dejó un comentario.brennan S.
Don't bend people over to make moneytyler S.
Nothing. All was great.Jody M.
El cliente no dejó un comentario.rafael F.
El cliente no dejó un comentario.TIMOTHY O.
A+ customer service!Michael S.
El cliente no dejó un comentario.Bill S.
El cliente no dejó un comentario.Elden P.
Quick and efficient.Dennis F.
I got a little nervous when the check engine was on but not flashing .Timothy C.
Everything was fantastic. Great customer service. Got in and out quickly and efficiently.Willie S.
El cliente no dejó un comentario.Richard H.
Efficient, quality equipment. Well run location. Everything went well.Mark M.
El cliente no dejó un comentario.Mark L.
I had done all the pre-work in the app. But had to do it all over again when I picked up the truck. AND THEY GAVE ME THE WRONG TRUCK! I had to work that little detail out on the phone with the corporate phone people over several phone calls. It was a mess.David R.
Amanda made the experience super easy and efficient. Best UHaul experience so far.John H.
The best customer service I've received in many years in fact the last best customer service was this very same U-Haul in Apple Valley I'd recommend it do anyone looking for rental equipment or storageJohn C.
We have used the Apple Valley location several times in the 2 years we have lived in the area and have never been disappointed. In our experience it is a well run location with great customer service. The vehicles have always been clean and the pickup/dropoffs fast and easy. We will be back next month for another move!BRYAN K.
El cliente no dejó un comentario.John Q.
Very busy place.David R.
El cliente no dejó un comentario.ANDREW C.
El cliente no dejó un comentario.David A.
El cliente no dejó un comentario.John Q.
Great job, again. Thank you.William L.
Everything was excellentJohn M.
I was very happy with the employees, and the trailer. It is well maintained and worked great.Mark W.
El cliente no dejó un comentario.Amrot B. | Overall Experience
El cliente no dejó un comentario.AMY A.
El cliente no dejó un comentario.Robert T.
El cliente no dejó un comentario.Bob S.
Twice this month online pick up doesn't work. Have to go in to store to pick up vehicle. Charges for fuel after having put in the appropriate number of gallons for mileage used is wrong.Daniel P.
Wasn't the location we chose, Added extra mileage and time, Was suppose to pick up in BurnsvilleMary W.
Manager (Didn't get his name, but his shirt said manager) was a dick. Made me look for some sort of documentation that my trailer hitch was a class 4/10klb hitch before letting me go forward with the rental. (It was factory, there was no sticker on it with a number for him, so he had me looking in my truck's owner's manual and online). I dont know what his deal was, I've never had this before, so I assume this is unique to this location and/or manager. What would have happened if I couldn't find the Dodge website that said it was a 10,000 lb hitch? Cancel the rental on me? What will happen a year from now when that website no longer exists? What about if I need to use my other truck, which is older and lacking in documentation?Brian S.
There was a lack of rental equipment, fortunately rethinking my moving strategy worked out. 5*****Steven N.
Employee met me at drop off immediately. Pleasant demeanor.Gary H.
El cliente no dejó un comentario.James E.
I love this location, they are the opposite of the Ankeny IA location.THOMAS M.
El cliente no dejó un comentario.Kevin B.
El cliente no dejó un comentario.Sarah C.
The Apple Valley location was great, employees were easy to work with. The truck was as promised. Would rent again from Apple Valley MN UhaulMichael E.
The vehicle and service were great. Wish the rental could be a bit less expensive.Huan N.
El cliente no dejó un comentario.Matthew M.
El cliente no dejó un comentario.julie w. | Overall Experience
The first gentleman that greeted me came off very condescending and talked to me like I was a â€˜dumb female' for not knowing the answer to a question regarding the hitch on the vehicle. I felt his demeanor was extremely unnecessary. Once he evaluated the hitch and realized I had exactly what I needed, his overall tone changed with me and he was nice finally. Prior to this though, I was told I needed to bring it back by 1pm, even though there were multiple other trailers on the property, and I had requested to rent it for 16 hours on the online reservation. When I explained this, the story changed to needing to have it back by store close, which I again explained was not possible, which is why I reserved it for 16 hours. The 2nd gentlemen I dealt with after having the trailer hooked up, was the manager and he was nice and said I could bring it back the following morning if I wanted help unhitching it.Sara S.
Very happy with my experience, Amanda Iverson was knowledgeable, thorough, and efficiently checked me in/out within a reasonable time allowing me ample time to haul my lawn equipment. The gentleman in the yard (did not get his name) made it look easy to move around several other trailers to get to the one I needed. He had me hooked up, and lights tested in a matter of minutes. Not too mention the working conditions were tough when it was 93 degrees. Kudos to this team!Charles R.
El cliente no dejó un comentario.Ruth N.
El cliente no dejó un comentario.Paul M.
This is the second time in the last six months that I have had to rent a truck from this location. Both times it has been a great experience. Simple check in and very helpful staff.Eric E.
Efficient and easy!Brandon A.
El cliente no dejó un comentario.Kelly K.
Excellent customer service and staff communication. Clearly outlined policy and rules, made good recommendations for products to assist move (not pushy).David L.
El cliente no dejó un comentario.David O.
I have to say I'm very disappointed and will never use uhaul again I reserved my truck more then a month before pick up. I had to go to a different location to get my truck then that was closer to my house 30 miles away this made me have to put in more gas in the truck with high gas prices. This also was out of my way and took me more time since had to go to different location. Why would you give a truck away to someone else or not have my truck at my location that I was going to pick up. Horrible customer service on uhaul. I'm a disabled veteran and this is hard for me to drive else where to pick up truck.John E.
El cliente no dejó un comentario.Dale R. T.
El cliente no dejó un comentario.Kamas R.
More parkingPaulette O.
Mark, who served me, was able to allay my fears right away about the possibility of the hitch installation I scheduled not being able to be completed because of the condition of my car's undercarriage. He walked out to my car and got down on the ground to inspect it even before putting it up on the ramp in the shop. He was then able to complete the job right away so I didn't have to come back later in the day, saving me easily an hour of my time and who knows how much gas.Sylas S.
Everything went as expectedJeff W.
El cliente no dejó un comentario.MICHAEL H.
On site staff were awesome. The main number customer service was terrible and not friendly, she hang up on me.Hassan M.
The service was great! Vehicles were plentiful! Don't need much improvement!Terry B.
El cliente no dejó un comentario.Troy S.
El cliente no dejó un comentario.Carrie O.
El cliente no dejó un comentario.brad S.
El cliente no dejó un comentario.Genjang N.
Everyone was great but I explained the problem I had with the trailer and he didnt offer any compensation or apologies.Sean W.
i fueled the van on the level it was you i was charged $9.. for the gas, i dont how and why 😠😠Phane O.
Everything was great. Everybody I talk to and worked with was greatBill S.
Everything went as planned!Dan O.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.MARK T.
El cliente no dejó un comentario.Brian R.
The pickup and drop off locations were great, but the uhaul equipment was not. I would not recommend uhaul again due to the equipmentSean W.
Excellent thanksKieu N.
Everyone so nice, and understanding during a stressful time of moving.Robert K.
Guy who helped me was awesome. Same guy when I picked up and dropped off actually. Made it easy, didn't have to think.Nathan W.
El cliente no dejó un comentario.Joseph W.
El cliente no dejó un comentario.Claude K. | Overall Experience
The place was always well-lit, clean, smelled nice, and the staff is AMAZING! SO nice, helpful, and welcoming! This experience FAR exceeded my expectations for a storage facility and full experience. I actually upgraded (did not leave Uhaul) to a larger 2nd storage unit! Continue keeping it clean smelling nice, and an inviting place to store things, and you'll have one very happy customer!Sara G. | Overall Experience
El cliente no dejó un comentario.Jacqueline G. | Overall Experience
Prices to high!tessie S. | Overall Experience
the staff was friendly and helpful.Debra G. | First Impressions
El cliente no dejó un comentario.Jerry M. | Overall Experience
U Haul continues to out do their generosity every time I need them. Apple Valley MN has installed a hitch, wired lights for a trailer and now I'm renting space. The entire building is squeaky clean, the floors look like they are freshly swept and mopped. I have needed Uhaul for many services and I am so grateful for such a generous company I can rely on. We NEED more companies like Uhaul. But what is a company without its crew? Thank you so much to Apple Valley people for your kindness and attention.Stephanie E. | First Impressions
Staff was really helpful and friendly.KELLY B. | First Impressions
El cliente no dejó un comentario.Donald H. | Overall Experience
this is not ebonis phone number.Eboni K. | Overall Experience
El cliente no dejó un comentario.Jason B. | Online Move In
El cliente no dejó un comentario.Sharae P. | Overall Experience
El cliente no dejó un comentario.Zakir A. | Online Move In
El cliente no dejó un comentario.robert h. | Overall Experience
El cliente no dejó un comentario.JANICE M. | First Impressions
El cliente no dejó un comentario.robert h. | First Impressions
El cliente no dejó un comentario.Erin Z. | First Impressions
El cliente no dejó un comentario.Courtland G. | Overall Experience
El cliente no dejó un comentario.Michael N. | First Impressions
I was quoted online a different price for storage and when I went to sign for it the price went up. The very rude male that waited on me said that there was nothing he could do for me. Then when I went to check out of storage and paid the upcharge rent for 3 days, they said they could do nothing for me again. Every time I went to storage the employees were all out smoking. Not helpful.Lisa s. | Overall Experience
El cliente no dejó un comentario.PAUL P. | Overall Experience
Awesome experience! I arrived a day earlier than planned. Thankfully my reservation was available, so we moved in. This location is top notch!Rick M. | First Impressions
El cliente no dejó un comentario.beverly t. | Overall Experience
El cliente no dejó un comentario.Jonathan J. | Online Move In
Staff were always accommodating and courteous. Great experience over the past 5 years❤️ROGER M. | Overall Experience
El cliente no dejó un comentario.Marilyn R. | First Impressions
El cliente no dejó un comentario.Vicky S. | Overall Experience
El cliente no dejó un comentario.Becky S. | Overall Experience
I would recommend Apple Valley,MN facility.Media P. | Overall Experience
El cliente no dejó un comentario.JUDITH S. | First Impressions
I have rented U-Haul for many years and for me that is the only way to move or store.MARION H. | Overall Experience
El cliente no dejó un comentario.kathy s. | First Impressions
El cliente no dejó un comentario.Michael M. | Overall Experience
Very deceiving signage. We moved from a 10x10 to a 5x10 thinking the price was 89.95. Every sign in the store says 89.95 we sign the contract and found that we are being charged 119.95 it was quite upsetting to say the least. This was deception at its best. Half the size should have been half the price!STEPHEN O. | First Impressions
Good job checking me in & showing me my locker & set up, thank you.Becky S. | First Impressions
El cliente no dejó un comentario.Kristopher T. | Overall Experience
El cliente no dejó un comentario.ARKAT T. | Overall Experience
El cliente no dejó un comentario.Savannah S. | First Impressions
El cliente no dejó un comentario.Michael M. | First Impressions
Staff was very helpful in offering a tour and answering questions. Great customer service experience.Leland O. | Online Move In
Good teamMichael H. | First Impressions
Always pleased with their service!!!Cynthia F. | Overall Experience
Always impressed by team in apple valley. Friendly and efficient. Also the facility is very clean!Iman M. | First Impressions
Good people very helpful. Love u haul.tasha g. | First Impressions
El cliente no dejó un comentario.LYNN S. | First Impressions
Very impressed overall with the entire experience. No problems.Dennis J. | First Impressions
El cliente no dejó un comentario.patrick b. | First Impressions
It was an awesome place to have storage and I would highly recommend Stacey to anyone super friendly professional and awesomeLawrence G. | Overall Experience
El cliente no dejó un comentario.LEE C. | Overall Experience
I would give you and your TEN STARS if I could. Thanks for everything and I will be spreading the wordNathan V. | First Impressions
El cliente no dejó un comentario.Lee S. | First Impressions
El cliente no dejó un comentario.Sharon F. | Overall Experience
El cliente no dejó un comentario.ADAM D. | Overall Experience
El cliente no dejó un comentario.ANNE N. | First Impressions
El cliente no dejó un comentario.Kamden V. | Online Move In
El cliente no dejó un comentario.Kamden V. | First Impressions
El cliente no dejó un comentario.Kristopher T. | First Impressions
El cliente no dejó un comentario.Linda H. | Overall Experience
El cliente no dejó un comentario.Vicky S. | First Impressions
El cliente no dejó un comentario.Teresa W. | First Impressions
A bit overpriced when compared with other storage facilities.bonnie w. | Overall Experience
El cliente no dejó un comentario.sophia b. | Overall Experience
El cliente no dejó un comentario.Ed B. | Overall Experience
1st month free is great!cheryl c. | First Impressions
I thought I was supposed to get one month free, but my card was charged for rent alreadyKeley L. | Online Move In
Wonderful facility, friendly helpful staff. Facilities are spotless! We used the unit as a temporary holding area for household goods after the passing of a family member. A difficult time made easier by this UHaul.Peggy G. | Overall Experience
El cliente no dejó un comentario.Ed B. | First Impressions
Great experience at this Apple Valley location. Rented an outdoor storage spot for a vehicle. Incredibly efficient, I was in and out the door, with the vehicle stored in like 20-25 minutes. Thanks for the assistance.KRIS K. | First Impressions
Great place to store my car and I rent car haulers twice a year and always receive excellent service, thank you.terry h. | Overall Experience
El cliente no dejó un comentario.Jody B. | Overall Experience
We have used this Uhaul location for many moves and have always been satisfied. We have also used storage facilities and are also satisfied. Staff is knowledgeable and helpful with vehicles and moving needs such as boxes, tapes and so on.Sieni l. | First Impressions
We are so grateful that you kept our items safe and secure! Always great customer service and super helpful staff. Thank you Stephanie and team, we would recommend you in a heartbeat!Ann Marie O. | Overall Experience
I will be back in the Spring to rent another outside space. It was well secured and I felt my camper was safe. ¡Gracias!Craig S. | Overall Experience
El cliente no dejó un comentario.sandra g. | Overall Experience
El cliente no dejó un comentario.David H. | First Impressions
El cliente no dejó un comentario.Gwen C. | Overall Experience
I was very well treated. Things are clean. The climate control is great to work in.Don H. | First Impressions
All but one of the staff were wearing their face masks under their noses. A face mask is virtually ineffective unless worn properly. Failure to wear the face masks properly is a sign of disrespect to the customers. It's also a violation of the law.diana p. | First Impressions
El cliente no dejó un comentario.Richard B. | First Impressions
Great customer service. I will be back.Michael K. | Overall Experience
El cliente no dejó un comentario.Angela B. | Overall Experience
Well-maintained, modern facility with excellent staff.Jason K. | Overall Experience
Special thanks to the staff and management at the Apple Valley store for their assistance in closing out unit 1008, that we (Armed Forces Service Center) ,had rented as a nonprofit organization to store furniture to be donated to the military community. Debra Cain, AFSC Executive Director 612-280-7677Armed Forces Service Center M. | Overall Experience
¡Gracias!Todd S. | Overall Experience
El cliente no dejó un comentario.Jennifer M. | Overall Experience
El cliente no dejó un comentario.sandra g. | First Impressions
Very convenient move. Thank you!Todd S. | First Impressions
El cliente no dejó un comentario.Barbara H. | Overall Experience
El cliente no dejó un comentario.Joseph M. | Overall Experience
Stephanie was friendly and helpful. The facility is clean and secure.David M. | First Impressions
People were super friendly during my initial locating my stuff there. Also seemed really nice if I had any questions.Carrie E. | First Impressions
the first guy who offered to find a unit for me walked with me the two or so blocks to a unit that he and i could not find. This was disappointing service. When I cam back with things to store, another man said I would not want the unit that the ftist guy was trying to provide for me, since it was up some stairs or such. . The second guy selected a unit that was close to the entrance, and though it cost more, it was far more valuable.wayne l. | First Impressions
There was so much water condensation in one of my units that it caused damage to many of my items. I was told I need to make claims. I will try to update if that goes well.eric B. | Overall Experience
The only complaint I had is that it was difficult to reach people by phone at the facility.Candace Z. | Overall Experience
I had a storage unit here for over 2 years and the staff were always helpful and friendly. THANK YOU!Maritza M. | Overall Experience
El cliente no dejó un comentario.JOHN R. | Overall Experience
El cliente no dejó un comentario.Douangmaly S. | Overall Experience
El cliente no dejó un comentario.Dan S. | Overall Experience
El cliente no dejó un comentario.Timothy C. | Overall Experience
El cliente no dejó un comentario.Jacqueline G. | First Impressions
El cliente no dejó un comentario.Elizabeth O. | First Impressions
El cliente no dejó un comentario.Marie K. | First Impressions
To use the Lloyd's Insurance classification categories, everything about the service from the Apple Valley location was 100A1+. Nothing was ever a problem and any little difficulty was corrected with professionalism and wonderful good nature by all members of staff. If our circumstances ever change and we require vehicle storage we will return. AJPALAN P. | Overall Experience
Everyone was so nice! 😃Teresa T. | First Impressions
Stephanie, Dustin, and Tony are excellentRon F. | Overall Experience
Stephanie and her staff were always cheerful and helpful. I downsized three times before finally being able to move everything from storage. The changes were handled quickly and efficiently. Great team to work with!Patricia C. | Overall Experience
El cliente no dejó un comentario.Adekunle A. | First Impressions
Awesomekerry i. | First Impressions
El cliente no dejó un comentario.JOSEPH M. | Overall Experience
Stephanie Piette should be recognized for her uncanny ability to service customers and manage her staff simultaneously. She is a great managerRon F. | First Impressions
El cliente no dejó un comentario.Diana M. | First Impressions
We stored our vehicle in their secure gated outdoor lot over the winter and needed access to it frequently. The lot was always clear and easy to get the vehicle in an out. The area was well lit . We have used this U-Haul for trailers in the past and have found the staff extremely friendly. We highly recommend this U-Haul.dennis L. | Overall Experience
The staff were very friendly and helpfulPearl H. | Overall Experience
The staff was always nice and friendly.Lawrence S. | Overall Experience
Able to improve my storage unit location for me,eugene p. | First Impressions
Great costumer service and answer all your quiestions.Miguel S. | Overall Experience
El cliente no dejó un comentario.Pearl H. | First Impressions
El cliente no dejó un comentario.dana c. | Overall Experience
Grwat experience and fantastic costumer service. Great jobMiguel S. | First Impressions
Very nice experienceJulie K. | Overall Experience